Job Field: Sector in Consultancy , Customer Care
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TOR: Call Center Service Provider
Scope of Services The selected service provider will perform the following key functions: Inbound Services Handling participant inquiries related to: Loan application processes and status updates. Program activities, eligibility criteria, and timelines. Resolving concerns and escalating issues when necessary. Operating dedicated phone lines and email support for participants. Outbound Services Conducting follow-up calls with: Loan…
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Oracle Consulting – Customer Engagement Manager (CEM)
Main Responsibilities: The position’s primary responsibility is to generate new business and new logos in the Technology Consulting Services Sub Saharan Africa region. The candidate will develop revenue-producing relationships with decision-making CxO level executives; drive the sales from initial prospect communication through contract execution working with business development & solution architecting teams, from an opportunity…
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Writer/Client Service
Writer /Client Service Job Responsibilities Professional writing work (proposals, minutes, letters, CV’s/ Resumes etc) Attend to clients/Candidates and visitors in a cordial and professional manner Perform clerical work including responding to emails Market of the company’s products and services Assisting in planning of company seminars and events Qualifications for the Writer /Client Service…