Job Field: Sector in Banking  , ICT / Computer

  • System Administrator

    System Administrator

    Job description
    Job Purpose
    The System Administrator is responsible for the support for the bank’s computer hardware, banking applications, the operating system; networks; and supporting PC users.
     Job Responsibilities

    Design, deploy and provide support for LAN’s, WAN’s, network segments, internet and intranet systems.
    Server setup and configuration of other office computers, peripherals, storage etc. in accordance with standards and project /Operational requirements.
    Maintain software license renewal register for the software’s acquired and renewed on an annual basis
    Develop and maintain installation and configuration procedures
    Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, and agency banking equipment.
    Provide and support the infrastructure required to run various systems within the bank.
    Provide guidance on the technical aspects of the bank computer systems
    Conducting gap analysis to identify IT resources mismatch
    Proper change management for systems
    Manage the computer and software assets
    Continuously monitoring and reporting the availability, performance and capacity of IT resources
    Applications testing, documentation, training and deployment of the patches and other upgrades of the banking applications.
    To perform any other duty as assigned in line with the organization goals and objectives.

    Qualifications

    A minimum of 3 years’ experience in Information and Communications Technology preferably in a financial institution.
    A university degree in computer science/IT, Electrical/Electronic Engineering
    Vast experience in network design and deployment of MPLS, VPLS, VPN, P2P networks on various equipment such as routers, switches and firewalls.
    Professional qualifications like CCNA, CCNP, ITIL, CISM will be an added advantage.

  • Information Architect

    Information Architect

    Reporting to the Senior Manager, the incumbent is responsible for developing IT information models (message protocols, defined data structures, schemas, information types and workflows) and relating documentation for IT Systems in use by or to be procured by the Bank in line with Bank policy, Business Processes, Architecture and Best Practice, standards and methods
    Job Responsibilities

    Coordinating information flow through the enterprise, eliciting business requirements and generation / development of relevant business requirements documentation.
    Translate user needs into functional requirements. Identify user requirements by researching and analysing user needs, preferences, objectives, and working methods; studying how users consume content, including data categorization and labelling, meeting with focus groups.
    Investigating the requirements of the customers for the content and structure of information deliverables.
    Perform a content inventory showing all content elements, relationships and dependencies.
    Validates information delivery by developing and completing usability test plans; evaluating traffic patterns and studying user feedback.
    Communicating with clients to understand their business requirements. Ensure documented content meets audience and organization needs as well as analysing users experience and their problems
    Developing practical plans in order to support organizational development. Identify content that helps support user goals and business goals.
    Keeps up-to-date and knowledgeable about industry trends and emerging technologies associated with Enterprise Information Architecture.
    Developing and building consensus for a strategic vision and roadmap for the organization to identify and prioritize information architecture projects and
    investments, consistent with the business strategies, which includes information governance policies and processes for the management and use of information.
    Lead the identification and analysis of the Bank’s business drivers to derive Enterprise business, information, technical and solution architecture requirements.
    Assess the current IT environment to detect critical deficiencies and recommend solutions for improvement in line with the Bank’s strategy and delivery priority of the IT programs.
    Lead the development of an implementation plan for the Enterprise Architecture models based on business requirements and Information Technology strategies.
    Market the Enterprise Architecture function, process and results, in particular to the business side of the Bank.
    Establish standards, guidelines, checklists and processes for architectural development and compliance.
    To build and maintain productive relations with Sector Heads/Relationship teams/Product houses/Finance/ stakeholders to drive delivery of business solutions and revenue growth for the specific sectors or portfolio.
    Ensure timely preparation of relevant reports, financial and performance metrics’ and cascade to the team in a timely manner or as per SLA.
    Ensure compliance to the Bank’s policies, procedures and regulatory requirements.

    Qualifications

    A Bachelor’s Degree in Computer Science, Information Technology or related field from a recognized and reputable University.
    Professional IT certifications in the following: ITIL Foundation; Prince2 Practitioner; Business Analysis e.g. CBAP
    Other relevant Technical Certifications e.g. SQL, Data Modeling, Software Development
    Minimum 5 Years of Experience in a similar business analysis related role
    Ability to perform impact analysis of new and proposed architectures in relation to the current landscape and available technologies utilized in the IT environment.
    Ability to conceptualize, formulate, and present complex business demands / requirements via comprehensible models and templates.
    Hands on experience with project methodologies i.e. SDLC processes & agile based development methodology.
    Knowledge of SOA approach and its implementation, web-based systems architecture, enterprise application integration as well as experience managing expectations and priorities.
    Knowledge of data representation in JSON, XML, XSLT mapping and usage of SOAP/HTTP, REST and JMS/MQ protocols.
    Working experience in UML.
    Good working experience with all the tiers of architecture – infrastructure, database, integration, application, UI, network and security.
    Must have a strong and proven software development background.
    Sound knowledge of various messaging architectures.
    Participation in key/large projects as an architect.
    Excellent verbal and written communication; self-motivated, dynamic, team player, result driven, relationship builder, independent worker with excellent interpersonal relation building skills.

  • Team Leader, Service Operations Center 

Head Financial Risk Management 

Database Administration

    Team Leader, Service Operations Center Head Financial Risk Management Database Administration

    The Team Leader, Service Operations Center role is responsible for CBA groups centralized IT Service Monitoring; The primary objective of the role is to monitor the quality of all the IT services and taking the necessary actions in the case of service disruptions or degradation in order to decrease the MTTR (Mean Time to Recovery).
    The role establishes develops policies for implementation based on the ITIL framework, designed to ensure consistently high service performance, ensure the effective and efficient management of all aspects of IT service monitoring and major incidents management to develop quality improvement processes and ultimately improve outcomes for clients
    Job Responsibilities

    Governance:To develop, implement and continuously improve IT Service Monitoring based on ITIL as the selected service governance framework. Ensure the development and implementation of appropriate strategies to monitor all services, system performance and reporting that meet business objectives. (20%)
    24/7 Service Monitoring: To provide management oversight for the group IT Service Operations Center (SOC) and to ensure CBA Group services are monitored 24/7 across all domains. (35%)
    Major Incident Management: To take end to end ownership of major incidents and ensuring coordination of resolving parties, effective communication to stakeholders and post incident reviews.(35%)
    Team Management: Provide great leadership for the IT Service Operations organization through resourcing, knowledge transfer, coaching and succession planning in-order to facilitate a conducive work environment and employee satisfaction. (10%)

    Requirements

    A Bachelor’s  degree in Computer Science, Information Technology or related field.
    ITIL Foundation a must.
    ITIL service practitioner would be an added advantage.
    3 years’ relevant experience with 2years’ in a service management/monitoring role.
    Adequate understanding of the various banking business systems and computer operations processes.
    Demonstrable experience working in a professional IT environment.
    Sound knowledge of Information technology and related support architectures

    go to method of application »

  • Data Scientist

    Data Scientist

    Job Description
    REF: DS /10/2018
    JOB SUMMARY:
    The role holder will be responsible for designs, prototypes, and building the next-generation analytics engines and services with basic visualization ability.
    KEY ACCOUNTABILITIES
    The Incumbent will report to the Digital Factory Manager or any other official as may be designated and will be responsible for:

    Evaluating the business problem and thinking of possible data sources and algorithms to develop a hypothesis. Thinking about the logic and math behind the code to generate insights from chaotic data
    Developing robust analytical models to address complex business problems and driving innovation.
    Conducting advanced statistical analysis to provide actionable insights , identifying trends and measuring performance
    Implementing data solutions through basic visualization tools
    Providing thought leadership by researching best practices, conducting experiments, and collaborating with business leaders

    COMPETENCIES REQUIREMENT:
    Qualification

    MS/PhD in computer science, statistics, (applied) mathematics, physics or related technical discipline (eg. operations research, econometrics, etc.)
    Expert in working with large data sets, simulation/ optimization and predictive modeling
    Expert in SQL and R (or Python)
    Excellent written and verbal communication skills along with strong desire to work in cross functional teams
    Self-starting and entrepreneurial mindset

    Experience

    7+ years’ experience in a data science role, preferably leading others, with deep knowledge of machine learning, statistics and optimization
    Experience with implementing full analytics pipeline (defining business problem, data engineering, feature construction, modeling and implementation)
    Experience with analytics project management tools (Git, Jira)
    Experience with distributed computing tools (Map/Reduce, Hadoop, etc.) is preferred
    Considerable experience with a wide range of tools such as SparkML, H2O, FlinkML, TensorFlow is preferred
    Experience in working with basic visualization tools such as Tableau and Qlik, etc.

    Knowledge

    Deep knowledge of machine learning, statistics, optimization or related field
    Experience with SQL and R/Python is required. Experience with programming in C, C++, Java is a valuable addition.
    Knowledge of computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.)
    Attitude to thrive in a fun, fast-paced start-up like environment with minimum guidance

  • Senior Audit Manager – Information Communication Technology Audits 

Manager Business Process

    Senior Audit Manager – Information Communication Technology Audits Manager Business Process

    Job Description

    Position Scope:
     
    The successful candidate will be responsible for carrying out independent and objective assurance and consultancy services through examining, assessing and verifying the adequacy, effectiveness and efficiency of the Bank’s Internal control systems, procedures, risk management and governance processes. He/ She will be required to recommend continuous improvements on systems operations and enhance internal controls. The role holder will also be expected to perform Quality Assurance on respective department in
    line with IIA Guidelines.
     
    Key Responsibilities:

    Take part in developing and enforcing Internal Audit  policies, standards and procedures to ensure proper Assurance operations and maintenance of the IT assets.

    Provide leadership to Audit Manager/s in the audit of Information Systems in line with Audit objectives.

    Objectively review the systems established within the assigned areas to assess compliance with policies, procedures, laws and regulations and highlight significant improvement points.

    Plan and perform technical information systems audits on mapped critical areas, processes and highlight improvement areas.

    Participate from an audit perspective in reviewing acquisition process of major new Information Systems assets by advising project teams on information systems control and security issues and ensure IT capabilities are at the acceptable standards.

    Discuss audit findings and recommendations from the audit projects with audit clients and prepare report summaries for reporting significant control issues to the senior management and the Board Audit Committee.

    Track and follow up on relevant audit issues emanating from Internal Audit Reports, CBK Inspection Reports and External Audits to ensure timely closure.

    Participate in the review of the Internal Audit Charter in line with the relevant standards and guidelines.

    Participate in the development and/or review of risk based annual audit plans detailing the scope, nature and timing of audit activities.

    Conduct ad-hoc technical investigations and reviews as may be requested by senior management and/or the Board Audit Committee from time to time.

    Carry out internal assessment on Quality Assurance & Improvement Program and review continuous adoption in the Division as per Institute of Internal Auditors Guidelines.

    Supervise, coach, mentor and offer leadership to Audit managers and internal auditors.

    Perform consulting activities as scheduled or as requested by senior management.

    Tracking latest IT security innovations and keeping abreast of latest cyber security technologies.

    Prepare Board Audit Committee papers summarizing significant audit observations arising from ICT audits on quarterly basis.

    Championing and educating all internal stakeholders about the controls and checks to ensure Assurance of the IT Assets in the Bank.

    Ensure compliance with both internal and external regulatory requirements in the normal course of duty

    Maintain confidentiality in line with the Bank’s Non-disclosure agreements and best practices as required.

    Ensure compliance with the relevant laws and regulations.

    To safeguard and promote the bank’s image with the general public within the scope of duty.

    Position requirements
    Skills and Experience

    A Bachelor’s Degree in Computer Science, IT or Engineering in a recognized University.

    Professional qualification in IT Security e.g. CISA.

    CIA /CISM/CRISK Certifications will be an added advantage

    Member of ISACA in good standing

    IIA/ICPAK membership preferred        

    Project Management Certification       

    Eight to ten years’ experience in internal audit environment; four(4) of which should be at Systems Audit Team Leadership level.

    Leading teams; capable of empowering and leading an Internal Audit team to meet Bank and Internal Audit Assurance goals

    Leading Change; proven change management capability to drive the Internal Audit Assurance strategy.

    Innovation; able to keep up with trends of meeting the demands of internal and external customers and controls thereof.

    Collaboration; forms business partnerships that help drive the Bank’s IT Assurance Agenda

    Multi-tasking; able to manage several concurrent audit assignments and prioritize demands

    Flexibility and adaptability; ability to keep pace with latest technology and trends in addition to new security requirements

    Excellent communication skills; articulate in communicating to both internal and external stakeholders both at Junior and Senior level.

    Analytical; capable of managing numerous information sources and providing data analysis reports to senior management and stakeholders at the Board Level.   

    Computer literate

    Proficiency in ICT Auditing

    Conversant with The Banking Act, Prudential Guidelines, International Accounting and Auditing Standards, Information Systems and Security standards.

    Sound Knowledge of the banking Industry.

    Excellent Report writing & communication skills

    Strong work ethic, exercise of due diligence and  confidentiality

    Good Leadership skills

    Ability to work under pressure, exercise of promptness and sense of urgency

    Good team player,  problem solving and self-motivated

    go to method of application »

  • Basel II & III Developer 

Manager, Risk Assessments 

Information Architect 

Mobile Channel Support, Digital Financial Services 

Brand Manager Consumer

    Basel II & III Developer Manager, Risk Assessments Information Architect Mobile Channel Support, Digital Financial Services Brand Manager Consumer

    Job Description

    Reporting to the Head – Lending Risk, the Basel II & III Developer shall design, develop, implement and maintain Lending Risk MIS. In addition, the holder of this position will be responsible for extraction, processing and maintenance of data for use in reporting, credit models development and validation
    Key Responsibilities:

    Design Develop, implement and support Lending Risk MIS and data infrastructure to support Credit Risk Management within the bank.
    Analysis, Design and Development of robust web applications to serve varying needs.
    Analysis of Lending Risk data requirements and available sources of data.
    Development of high quality and efficient ETL processes to avail data to MIS.
    Design, develop and maintain lending risk Data Mart.
    Periodically review lending risk data infrastructure for accuracy, validity, relevance and performance.
    Work closely with a team of Quantitative Analysts to support their analytical reporting and modeling; assisting in data retrieval, manipulation and presentation.
    Train and support internal customers in their day to day use of Risk Systems as well as data infrastructure.
    Provide technical expertise and recommendations in assessing new and existing software projects and initiatives of the department.
    Support the Lending Risk team in portfolio analysis and reporting

    The Person:

    Bachelor’s degree in Computer Science, IT, Applied Statistics, Mathematics or a related field from a recognized university is a requirement.
    Masters’ degree in a relevant discipline shall be an advantage
    Minimum of 2years’ experience in Software Applications development using popular development environments; MS .NET, Java etc.
    Proven experience in the development of robust Web Applications.
    2 years ‘experience with Relational Database Management Systems (preferably MSSQL and Oracle) is a requirement. Proficiency in the SQL Language required.
    Experience in the design, development and management of large datasets.
    Good knowledge of Data Integration Tools (Microsoft SSIS preferred).
    Experience in the use of statistical tools, including SPSS and SAS, will be an added advantage.
    Strong analytical and problem solving skills.

    go to method of application »

  • Financial Systems Delivery Manager 

Head of Department – Regional Sales & Operations

    Financial Systems Delivery Manager Head of Department – Regional Sales & Operations

    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager Business Engagement – FS, COPS and CC, the position holder will be in charge of delivery of business products using Business Doman and IT knowledge.
    Leading a team of Architects and BAs, as well as virtual delivery teams. Break down complex requirements into simple trackable tasks. Be committed to high quality and delivery on time without compromise on scope.
    Job Responsibilities

    Responsible for leading virtual teams across IT to deliver the BU initiatives
    In charge of delivering of the BU products on time
    Ensure product stability within max 24 hours
    Solutions Design and specification
    Team Leadership
    Managing Capex Spend for systems relevant to them.

    Requirements

    Degree in Science/computer science/Engineering/Business related.
    Strong business acumen and mindset
    5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
    3+ years’ Experience in Technical Leadership of large IT projects
    Certification in Business Analysis
    Certification in Agile Project Management will be an added advantage
    Team player who is skilled at building up and managing stakeholder relationships successfully
    Ability to persuade stakeholders and to champion effective techniques through delivery
    Ability to drive initiatives without any formal authority in an ambiguous environment.

    go to method of application »