Jobs Kenya

Job Field: Sector in Banking  , ICT / Computer

  • Information System Auditor

    Information System Auditor

    Job description
    Are you a positive minded inividual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Head of Internal Audit
    Job Purpose:
    The overall purpose of this role is to lead and execute IT audits in the Bank.
    Key Responsibilities:

    IT Audit Planning
    Develop IT Audit Strategy and Risk Based IT audit plan aligned to the business objectives of the Bank.
    Develop risk based IT audit programs, tests and checklists to assist in execution of IT audits for various systems in the Bank.
    IT RISK ASSEMENTS
    Evaluate risk management practices in the in order to determine whether IT related risks are adequately managed to avert loses to the Bank.
    IT Audit Execution
    Review IT Policies, Procedures and Processes and controls and provide recommendations for completeness and alignment to the generally accepted ISACA IS Audit Standards, ISO 27001 and other best practices.
    Execute risk- based IS audits in line with the approved IT Audit Plan and make recommendations for improvements.
    Provide assurance on the effectiveness of the Bank’s IT governance, IT management structure, adequacy of processes to support management in decision making process.
    Coordinate IT audits carried out by external auditors.
    Continuous review and reporting on cyber risks and controls of the ICT systems within the Bank and other related third-party connections.
    Assessing both the design and effectiveness of the cybersecurity framework implemented.
    Conducting regular independent threat and vulnerability assessment tests.
    Conducting comprehensive penetration tests.
    Conduct Follow up on implementation of audit recommendations from various IT audits carried out by internally and also through external auditors.
    IT Audit Reporting
    Assist the Head of Internal Audit in preparing IT Audit reports for submission to Management and the Board Audit Committee.
    Present the key IT audit findings to Senior Management.
    Technical Support
    Assist Internal Auditors in developing scripts and data analytics to assist them in their audit work.
    Offer support in carrying out fraud investigations.
    Support Internal Auditors in optimizing use of Computer Assisted Audit
    Techniques (CAATS) such as Teammate, and data analytic tools such as ACL, IDEA where appropriate.
    Provide advisory on proposed IT developments such as acquisition of new systems and system upgrades to ensure that IT risks are properly identified and controls embedded to mitigate the risks.
    Provide assurance that the practice of acquisition, development, testing and implementation of information systems meet the Bank’s strategies and objectives.
    Provide assurance that the processes for maintenance of the Bank’s information systems is adequate and whether they meet the user’s needs, expectations and overall bank strategy.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    Bachelor’s degree in information systems/Technology, computer science or related field
    Master’s Degree in any of the above fields will be an added advantage
    A Certified Information Systems Auditor (CISA).
    A member of Information Security Audit and Control Association (ISACA).
    Certifications in Certified Information Security Manager (CISM), Certified Information’s Systems Security Professional (CRISC), Certified Public Accountant (CPA K) will be an added advantage.
    IT certifications ICT certifications such as CCNA, MCSE, ITIL, PRINCE2 will be an added advantage
    At least 4- 5 years’ experience in carrying out and managing IT audit projects preferably in a financial institution
    Experience in working with Computer Audit tools such as Teammate and data analytic tools such as IDEA, ACL and Team Risk
    In- depth understanding of Bank operating environment and interlink between IT systems and business operations

    Key Competencies and Attributes

    Proficiency in Data Analysis tools ACL, IDEA.
    Excellent communication skills (correspondence, presentations, meeting management, and informal dialogue with a variety of types of stakeholders).
    Ability to generate high calibre insights from a wide variety of information sources
    Ability to link technical IT gaps to possible business benefits.
    Excellent Data Analytical skills
    Communication skills both written and verbal.
    High level of Integrity
    Innovative and Creative
    Strong interpersonal skills and a good team player
    Ability to meet tight deadlines and work under pressure

  • Senior Business Analyst Senior Legal Officer Accounting & Reporting Manager

    Senior Business Analyst Senior Legal Officer Accounting & Reporting Manager

    KPOSB/ICT/4/18
    Position Function: Reporting to the office of the Manager, Systems & Alternate Channels, the position is responsible for ensuring proper and effective systems analysis and design, for maintenance of efficient business application systems.
    Key Responsibilities

    Establish the overall structure for the whole system.
    Design new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications and making appropriate recommendations that will positively impact operational effectiveness
    Cover aspects of the system such as the component structure, the function modularity, the deployment and the interface with other systems.
    Create and maintain project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle
    Test critical programs in order to test their functionalities.
    Carryout System scoping and Identify System resources.
    Coordinate outsourced relationship for 3rd party application development and programming consultants.
    Maintain computer systems and programming guidelines by writing and updating policies and procedures.
    Supervise, appraise, guide mentor and train staff while ensuring maximum staff productivity.

    Qualifications

    B.SC in Computer science or an equivalent degree course.
    Development of Oracle applications, use of PL/SQL
    DBA skills using MSQL and Oracle RDMBS
    Proficiency in programming languages like HTML5, C, C++, iOS, Java, Objective-C. etc. is the main qualification. Basic knowledge of interface design and development will be an added advantage.
    Web service technologies, specifically REST APIs, Service oriented designs and technologies (AJAX. XML/JSON).
    Proficient in the use of MS Office applications, such as Outlook, Word, PowerPoint and Excel
    Experience on Electronic transacting Platform (switch)
    Experience on Mobile Banking Gateways.
    2 Years in a busy ICT environment

    Terms of Service and Remuneration: The appointments will be for a contractual period of three years, renewable for a similar period of time subject to satisfactory performance and delivery of set performance targets and outcomes.

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  • Officer-Legal Recoveries and 3rd Party Relations Officer Enablement Manager Facilities & Logistics

    Officer-Legal Recoveries and 3rd Party Relations Officer Enablement Manager Facilities & Logistics

    Group Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank
    Job Purpose

    Ensure effective Collection Management with a view of recovering within the w/off book and accounts with lawyers to realise maximum collections at the lowest cost and shortest time.
    Use technology as a means to provide cost-efficient and effective MIS capability and support systems.

    Key Responsibilities/Accountabilities

    Ensure the recovery of all w/off allocated to the account Ensure contact and negotiation of w/off accounts through email, telephony, demand letters and visits to ensure arrears are paid. Ensure that calls are made to customers as per banks designed script. Develop and maintain accurate management information on the entire Pre NPL portfolio. Liaising and co-opting the assistance of all Business Units as may be necessary to recover from w/off accounts, Ensure that all Returns are completed accurately and timeously. Continuously enhance and streamline manual procedures to improve efficiencies, productivity and turnaround times Continuously ensure the verification and evaluation of collateral held on accounts headed for Lock Up. Maintain accurate information on individual collector’s performance and submitting the same to the Manager Rehabilitation and Recoveries.
    Action inward communication from customers, agents and attorneys within the required bank standards and SLA. Ensure that all systems required for Rehabilitation are up and running. Ensure Letters of Demand to performing debtors are sent as required as may be required. Monitoring the performance of the outsourced collection function on a weekly and monthly basis Ensuring all invoices received for services rendered to the bank in rehabilitating performing debts are in compliance with the SLA’s and are paid in time. Providing management with the necessary support in order that the section is run effectively and efficiently. Maintain adequate dairy system and follow-up on diarised events.
    Ensure that all releases are appropriately handled and the necessary documentation is obtained from Credit Support, prior to the release being affected, as well as the necessary stock movement recorded.
    Ensure that all shortfalls after sale are taken through the legal recovery process without delay.
    Completing, scrutinise and ensuring that the following returns are submitted to Manager – R&R: List of Top 30 debtors and detailed reports on the individual names.
    Ensure Debt Recovery files are maintained and up to date.
    Conduct weekly sample to ensure all in the PL are actioned on time and necessary collection action of texts, demands, emails are in place. Evaluate collector calls on a weekly basis to ensure this is done per the call script.
    Appraise staff on a monthly basis and submitting ratings to the manager R&R before the 10th of following month.
    Submit reports to Manager- R&R (PBB) on training and development needs of direct reports.
    Guide staff in pursuing and achieving work related objectives Perform regular Performance Management discussions with staff.

    SUCCESS INDICATORS
    KEY PERFORMANCE MEASURES Maximisation of debt recovery and fulfilment of all set targets for the reduction/recovery of debt. Achievement of departmental daily, weekly, monthly and annual targets Adequate level of provisioning. Obtain and exceed resale targets set by management. Internal and external Audit results Maintenance of registers and files and quality of all administrative functions. Deadlines to be met in terms of Turnaround times. Accuracy. Staff development and training to attain acceptable level of competence. People management. Responsible for the implementation and adoption (within Branch, Department or Section) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of PEP on-boarding and continued business engagement in instances where no adverse information is available.
    IMPORTANT RELATIONSHIPS INTERNAL Liaise with other Banking Products Arrears Officer(s), PBB Business Units and other administrative staff and any other stakeholder. Liaise with Credit approving Managers
    EXTERNAL Staff members of all Stanbic Bank branches and outlets Clients Other banks External service providers e.g. repossessors, lawyers and collection agents (key to this post)
    Preferred Qualification and Experience

    Degree holder from a recognised University (minimum – 2nd class upper or equivalent) PROFESSIONAL QUALIFICATIONS Diploma in banking is an added advantage
    Good knowledge of the banks internal processes and loan recovery process in Kenya.
    3 to 5 years Collection experience in an rehabilitation across products, 2 of which have to be general Credit experience.
    Strong personality with well developed communications and inter-personal skills.
    Negotiation skills.
    Understanding of Accountancy and Bookkeeping.
    Sufficiently computer literate to prepare and record documents and returns, with knowledge of the following being an advantage:MIS

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  • Test Analyst

    Test Analyst

    Job description
    Job Details
    Information Technology: Systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production.
    Job Purpose
    Support the business to manage the technology risk brought about by software development, adoption of IT changes and launch of new products through system and business testing.Be the link between the business and the technical teams by coordinating the development of test strategy, test cases, hosting test workshops, coordinate business testing activities and UAT close-out to enable the successful implementation of projects.Measure and report the quality threshold of the solutions scheduled for delivery for business within the IT change governance process
    Key Responsibilities/Accountabilities

    Project start-up
    Sign-off the test work stream responsibility (work package) and
    Driver of the test strategy planning activities.
    Project Initiation
    Lead the in-depth definition process i.e. detailed test case documentation
    Plan analysis i.e. research, consultation and planning meetings
    Lead business impact analysis sessions i.e. determine business areas impacted by proposed changes for regression testing coverage identification
    Conduct desktop risk quality analysis / validation i.e. determine test case coverage, test case adequacy and develop traceability matrices
    Upload or ensure the upload of test cases in the electronic testing tool
    Project Implementation
    Manage the execution of all testing activities / cycles i.e. Unit, SIT, UAT and Regression testing
    Oversee the defect management process through re-testing the products
    Monitor and report the status and outcomes of testing activities
    Project closure
    Evaluate that quality criteria is met for all scoped requirements
    Monitor and obtain quality feedback during early life (PIR period)
    Preferred Qualification And Experience
    Bachelor’s degree preferably in IT or Business management
    Atleast 2 years’ experience as a quality analyst.
    Recognised Software testing certifications i.e. International Software Testing Qualifications Board (ISTQB) – Certified Tester Foundation Level (CTFL) and Certified Tester Advanced Level (CTAL) others include Information Systems Examination Board (ISEB), Quality Assurance Institute (QAI) and Chartered Quality Institute (CQI)
    Broad exposure in a banking environment preferably in IT department
    ITIL Certification, Prince2 Certification

    Knowledge/Technical Skills/Expertise

    Broad knowledge of Business analysis techniques i.e. MoSCoW, SCRS, PESTLE, HEPTALYSIS, MOST, SWOT, CATWOE, Six thinking hats, 5 Why’s, VPEC-T, etc
    Broad understanding of PRINCE2 and Safe(Scaled Agile Framework) Methodology
    Must have an in-depth knowledge of banking processes and systems
    General understanding of nature, culture, operations and tactical priorities of project management office
    A sound business/industry understanding of financial services.
    Usage of automated testing tools e.g. Quality Centre, HP ALM, and QTP etc.
    Proven track record in the development of test strategy, test cases, testing quality validation process and stakeholder management.

  • Officer, ICT Channel Support (Alternate Banking Channels)

    Officer, ICT Channel Support (Alternate Banking Channels)

    REF: OCSABC/1/2018– OFFICER, ICT CHANNEL SUPPORT (ABC)
    JOB SUMMARY:
    The incumbent will be responsible for providing Level 1/2 (L1/L2) Technical & Functional Support of Channel Applications and ensuring proper closure & resolution of issues (Which entails proper call logging, escalation & follow through to completion) on these systems within the defined Service Level Agreements. Making recommendations of procedure modifications or improvements that would aid in the flow of business operations.
    KEY RESPONSIBILITIES:
    The incumbent will report to the Manager,ICT Channel Support and will be responsible for:

    Supporting 24×7 Alternate Banking Channels operations.
    Providing L1/L2 support on Alternate Banking Channels.
    Monitoring Channel Applications availability and performance. Taking corrective actions to ensure Systems/Applications availability, resolving issues, and coordinating with other team members and vendors.
    Participating in new product rollouts, testing, documentation and operational improvement projects and complying with Change Management process for banking systems.
    Documenting, reviewing and updating of all processes and procedures related to ICT Systems.
    Adhering to Bank’s policies and procedures in managing and supporting banking applications.
    Providing assistance in conducting DR drills.
    Ensuring the following:
    Uptime of services being offered through banking channels as per SLA.
    Proactively monitoring services and transactions.
    Issues related to bugs, fixes are taken up with the vendor, and regular follow-up is being done for delivery of patches and testing after receipt of patches within specified SLA time frames.
    Issues raised by the business users are resolved within specified SLA time frames with proper communication to relevant stakeholders.

    QUALIFICATIONS AND COMPETENCIES

    A minimum of 2 years of experience in managing and supporting channel applications in a banking environment.
    Exposure to application support model & emerging technologies across diverse platforms.
    Good understanding of banking applications, services, standards and best practices,
    Good understanding of Oracle, SQL, PL-SQL, JAVA, C++, .NET and other such certifications recommended
    Should demonstrate an understanding of the following  platforms, applications, databases and utilities:
    UNIX / Linux / MS Windows Server
    Programming Languages (Java, C++, JavaScript, PL-SQL, XML)
    Oracle, SQL
    Web Technologies (J2EE, IIS, Apache)
    Excellent oral and written communication skills.
    Abreast with existing and emerging information and communications technologies;
    Able to adapt /adjust to various work demands
    Excellent interpersonal skills
    Ability to work under pressure and multi-task
    Ability to work  in a 24×7 environment
    Analytical, troubleshooting & problem-solving skills
    Should demonstrate an understanding of the banks, vision, mission and culture
    Understanding of banking processes, technologies and best practices (added advantage)

  • Operations Control Head

    Operations Control Head

    Job Purpose:

    Independently assess the effectiveness of controls and determine the potential impact of any control failure and the corrective actions required.
    Highlight to senior management all concerns arising from failure of controls that could result in losses and/or reputational risks.
    Ensure that the reviews conducted have a corrective action follow up mechanism through i-caps.
    Ensure adherence to corporate policies and local policy as well as local and global regulatory environment.
    Participate in all aspects of assessments, in accordance with Internal Audit standards and/or regulatory statutes.
    Participate in training and developing other staff in audit, risk assessment techniques and accounting principles.
    Understand and accurately evaluate risks and controls as they relate to business objectives.
    Use available technology and automation tools to appropriately improve processes within the department and business in general.
    Develop an in-depth knowledge and understanding of the business and to acquire greater knowledge of the products and processes.
    Implement the Fraud Management program appropriate for the business in conjunction with BUFM and CSIS.
    Develop and report on control metrics that facilitate management oversight over operations.
    Monitor and ensure the execution of corrective action plans(CAPs), remediation of audit and regulatory issues and ensure compliance with policies by country and legal vehicle

    Job Background/context:
    The position has oversight of Operations control in Kenya, Uganda, Tanzania and Zambia to ensure compliance, consistency of approach and efficiency.
    Key Responsibilities:
    The position provides oversight on operations control activities covering East African countries –Kenya, Tanzania, Zambia and Uganda.

    Planning the control reviews by selecting the appropriate quality assurance approach, methodology and preparing the test plan that best suits the product and process.
    Evaluate the adequacy and effectiveness of internal control by Analysing/flowcharting the different processes in order to evaluate controls, identify inefficient processes.
    Performing the actual control tests, selecting sample, performing analytical reviews, and checking adherence to corporate policies.
    Preparing controls assessment reports for senior management, discussing issues with relevant business unit heads.
    Influencing the design and improvement of processes to ensure that appropriate controls exist to manage risks efficiently.
    Responsible for communicating to upper management issues that surface and unresolved issues.
    Co-ordinating the Operations and Technology self-assessment (MCAs) and DCFCs processes for the bank.
    Co-ordinate the day-to-day functions of other employees in the Unit and to up-date the Controls Plan.
    Assist the Fraud Manager on handling, investigating and reporting of fraud incidents and attempts.
    Ensure that all performance indicators/KRIs for management from Operations Control are availed as and when required.
    Co-ordinate and undertake training of all new staff on role of Operations Control and basic Business expectation from the staff. Assign work to other staff in the unit.
    Participate in regional assignments relating to Peer reviews and assistance to other countries in the cluster when the need arises, such as Internal Audit Preparation.
    Undertake consolidation of functions (or Outsourcing) that would otherwise lead to inefficiency when done departmentally for instance Deviation approvals and bank wide departmental designations.
    Any other function/duty or responsibility that may be assigned from time to time as deemed appropriate by the business.

    Development Value:
    The job will expose the candidate to:

    Leadership and Responsibility for the Operations Control Function in the sub-cluster
    Dealing with diverse groups of people in different geographical locations.
    Performance Management and exposure to Business Management across the sub-cluster.
    Ensure standard approach throughout the sub-cluster

    Knowledge/Experience:
    • 10 years’ work experience; with at least 5 years in a large audit firm.
    Qualifications:

    Business, Information Technology, Computer Engineering or equivalent related undergraduate degree
    CPA or CPS qualification would be an added advantage

    Competencies:

    Displays clear accountability and ownership of issues and who has strong leadership capabilities.
    Strong interpersonal and management skills.
    Planning and Organizing
    Attention to detail.
    Analytical thinking.
    An energetic and highly motivated self-driven individual with an assertive character, a hands-on approach and who aspires to being a key contributor in a dynamic team environment of professionals.

     
    Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

  • ICT Manager

    ICT Manager

    Job Description
    Reporting to the CEO the ICT Manager is responsible for overall Management, operations and execution of IT strategy for the organization.
    Job Accountabilities

    Oversee all technology operations including networks, compute infrastructure, Databases, Banking applications and deploy & operate them according to established goals
    Devise and establish IT policies and systems to support the implementation of strategies set by the Board.
    Translate business needs to determine technology requirements
    Oversee IT projects and system changes
    Control IT budget and manage both capital expenditure and OPEX in line with set goals
    Establish and maintain operational and change procedures
    Coordinate and supervise IT staff, vendors, and other professionals in delivery of company objectives
    Database administration:
    Installation, configuration and upgrading of MS SQL server software and related products.
    Establish and maintain sound backup and recovery policies and procedures.
    Perform database tuning and performance monitoring
    Perform application tuning and performance monitoring.
    Plan growth and changes (capacity planning).
    Provide 7×24 ICT support
    Implement and maintain database security (create and maintain users and roles, assign privileges).
    Manage system implementation/upgrades of the core banking system
    Ensure the ICT infrastructure is well protected and secured against internal and external threats
    Proper change management systems
    Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
    To perform any other duty as assigned in line with the organization goals and objective.

    Qualifications

    A university degree in IT /Computer Science
    ITIL foundation level certification
    MCSA /MCSE/ CCNA desirable
    Knowledge and experience in windows 2008/2012 SQL server
    Solid technical skills in databases, networks, and banking applications
    Knowledge of the banking products, services, policies and systems, to enable appreciation of the impact of the role.
    General awareness of the bank’s operating and security procedures.

  • System Administrator

    System Administrator

    Job description
    Job Purpose
    The System Administrator is responsible for the support for the bank’s computer hardware, banking applications, the operating system; networks; and supporting PC users.
     Job Responsibilities

    Design, deploy and provide support for LAN’s, WAN’s, network segments, internet and intranet systems.
    Server setup and configuration of other office computers, peripherals, storage etc. in accordance with standards and project /Operational requirements.
    Maintain software license renewal register for the software’s acquired and renewed on an annual basis
    Develop and maintain installation and configuration procedures
    Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, and agency banking equipment.
    Provide and support the infrastructure required to run various systems within the bank.
    Provide guidance on the technical aspects of the bank computer systems
    Conducting gap analysis to identify IT resources mismatch
    Proper change management for systems
    Manage the computer and software assets
    Continuously monitoring and reporting the availability, performance and capacity of IT resources
    Applications testing, documentation, training and deployment of the patches and other upgrades of the banking applications.
    To perform any other duty as assigned in line with the organization goals and objectives.

    Qualifications

    A minimum of 3 years’ experience in Information and Communications Technology preferably in a financial institution.
    A university degree in computer science/IT, Electrical/Electronic Engineering
    Vast experience in network design and deployment of MPLS, VPLS, VPN, P2P networks on various equipment such as routers, switches and firewalls.
    Professional qualifications like CCNA, CCNP, ITIL, CISM will be an added advantage.