Jobs Kenya

Job Field: Sector in Banking  , Finance / Accounting / Audit

  • IRAU Credit Risk Associate

    IRAU Credit Risk Associate

    ICG Risk Analysis (IRAUs) is an integral part of the Institutional Credit Management (“ICM”) organization.  The IRAU’s mandate is to deliver best-in-class credit risk analysis, monitoring and credit administration as a partner to ICG Risk and Banking, Capital Markets and Advisory’s (BCMA) shared commitment to ensuring the safety and soundness of wholesale lending across ICG.
    ICG Risk Analysis Credit Risk Associates are responsible for a portfolio of ICG Risk Relationships, owning the Credit Risk Analysis for those relationships, and being responsible for the continuous monitoring of that portfolio. That includes the production of Annual Reviews, Quarterly Reviews, and the support to Ad-Hoc Transactions and Portfolio & Industry Reviews and Stress Testing.
    This role has responsibility for the portfolio of specific industry relationships and the role reports directly to the ICG Risk Analysis (IRAU) Credit Risk Team Lead of the respective industry.
    Key Responsibilities:

    Assess the credit and financial strength of Citi’s most complex Large Corporate, Public Sector, and Financial Institutions Clients by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors
    Complete Credit Analysis Write-up Memos and Final Obligor Risk Ratings of Citi’s Counterparties based on independent assessment and judgement completed on the due diligence of the client and industry knowledge to provide appropriate extensions of credit remaining within Risk appetite
    Continuous monitoring of the covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to Credit Risk Team Leads, ICG Risk and BCMA partners
    Reviewing and providing recommendation on the risk raking across this sector
    Partnership with applicable regional and industry stakeholders in BCMA and Independent Risk in the implementation of credit assessment and monitoring standards for applicable portfolios
    Support ICG Risk Analysis Voice of the Employee (VOE) initiatives
    Travel (less than 10%)

    Knowledge/Experience:

    Demonstratable financial services experience, including 3-5 years of credit experience in Banking, Credit Risk Management or equivalent credit experience
    Strong knowledge of Wholesale Credit Processes and organizational awareness including IRAU functions, covered portfolios, and processes
    Sound understanding of policies and procedures with the ability to execute change seamlessly
    Well-developed analytical skills, including an understanding of key financial components (liquidity position, leverage profile with the ability to form independent opinions on credit and recognize emerging risks
    Solid and thorough knowledge of Citi´s systems
    Experience in preparing presentations for seniors
    Full awareness and adherence to the control environment including Quality Assurance and Quality Control

    Skills/Competencies:

    Assists colleagues in identifying stretch opportunities to elevate individual and team performance
    Coach and mentor analysts to develop team strengths and improve weaknesses
    Proven culture carrier
    Well-developed interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
    Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
    Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
    Good Microsoft Office (Word, Excel, and PowerPoint) skills

    Qualifications:

    BA/BSc or higher degree in Business (MBA), or any other related subject

    Apply via :

    jobs.citi.com

  • Risk Officer

    Risk Officer

    To ensure that the overall risk management framework is continually improved and effective, with an aim of ensuring that the Bank operates within its risk appetite to ensure low risk profile.
    KEY RESPONSIBILTIES  
    Operational Risk Management:

    Assist in development of operational risk mitigation strategies for the bank’s critical risks and for monitoring the risks
    Support process owners and risk champions with identification of key risk indicators in their respective functions aimed at mitigating those risks
    Continuously conduct operational risk and business continuity assessment, which involves developing BIA for units, call tree, BCP testing and training
    Assist in development and communication of operational risk management tools including RCSA and incident reporting

    Financial Risk Management

    Conducting regular CAMEL rating analysis on banks performance
    Assist in regular updating of the bank’s capital adequacy document (ICAAP).
    Conduct risk review of new products

    Strategy

    Design and implement overall operational risk management and business continuity process for the bank.
    Conduct risk audits of policy and compliance to standards, processes and procedures.
    Assist in review of existing policies and procedures.

    ACADEMIC BACKGROUND

    University degree in a relevant business discipline e.g. business administration or finance

    WORK EXPERIENCE

    At least 3 years’ experience in the financial sector.

    SKILLS & COMPETENCIES

    Sound understanding of operational risk management
    Sound understanding of operational risk management
    Ability to understand and interpret financial information and principles
    Proficient in excel
    Thorough understanding of CBK regulatory framework and Anti Money Laundering regulations
    Good analytical skills
    Good Organizing and planning skills
    Highly effective communicator with excellent interpersonal and motivational skills

    PROFESSIONAL CERTIFICATION

    Risk management certification is desirable.

    Apply via :

    sidianbank.co.ke

  • Business Development Officer Manager, Cash Management Sales Relationship Manager

    Business Development Officer Manager, Cash Management Sales Relationship Manager

    Job Purpose Statement
    Generate annual commission revenue for Bancassurance products from bank and non-bank customers Retail Banking with Bancassurance BD team and RMs in-order to convert insurance from Retail banking channels. 
    Ideal Job Specifications
    Academic:

    Bachelor’s degree in a business related field, preferable B.Com Accounting, Finance, Actuarial Science and Insurance.
    COP in Insurance would be an added advantage. Successful candidate will be required to sit and pass the exams within 6 months of joining.

    Professional:

    Proficiency in use of Microsoft Office Packages

    Desired work experience:

    At least 3 years working experience with insurance providers. Sales experience in Retail insurance is an added advantage 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sector Lead/Regional Head Commercial Banking

    Sector Lead/Regional Head Commercial Banking

    Job Purpose:
    To grow and retain a portfolio of relationships as per allocated commercial banking tier (i.e. Commercial Banking Tier 1, Commercial Banking Tier 2); and to drive and manage the profitable delivery of a proactive, value adding, sales, solutions and service platform through a team of Relationship Managers.
    Key Deliverables:
    Balance Sheet Growth:

    Formulate, drive, measure and manage the implementation of a revenue growth performance strategy for the portfolio to grow new business and share of wallet across the allocated commercial banking tier.
    Responsible for driving Personal Banking, Business Banking and Commercial Banking interplay in partnership with Private Banking and other Personal Banking segments by proactively identifying and passing Personal Banking leads onto the relevant Relationship managers including workplace banking opportunities.
    Develop and implement revenue growth best practices in support of the commercial value proposition and customer’s expectations.
    Own the profitability of the allocated commercial banking tier/Sector:
    Drive credit quality and own the recoveries of loans
    Actively manage impairments
    Manage the operational risk of the segment
    Grow the business banking number of active customers keeping in line with minimum Revenue per customer

    Fees and Commissions:

    Proactively manage and review pricing concessions.
    Ensure that the team focuses on client solutions through the Business Development committees and CVCAs.
    Manage profit margins on portfolio through appropriate pricing within policy guidelines.
    Grow the customer base to increase fees and commissions

    People Management:

    Manage a team of relationship managers and relationship manager assistants. Total team sizes will range from 10 to 20 people.
    Manage the Relationship managers to ensure that work standards and quality work output targets are set, achieved and maintained.
    Identify strengths and development areas and ensures that support staff receives the requisite learning and skills development interventions.
    Ensure the implementation of the leadership promise and employee engagement programme.
    Support, upskill and train the team in improved client engagement and management.

    Customer Experience:

    Own the active customer numbers, ensuring quality customer growth and retention
    Monitor and manages (in collaboration with internal business partners) the delivery of service in line with service level agreements, standards and turnaround times within the commercial centre.
    Perform a proactive liaison role, at appropriate levels, between relevant stakeholders (e.g., credit, operational shared services, product specialists and other relevant business partners), to ensure customer service expectations are fully met.
    Frequently source feedback on the customer experience and service levels and addresses areas of concern as a matter of priority.
    implement a customer relationship management (CRM) strategy to ensure regular contact of all commercial customers in the portfolio as per the customer value proposition (CVP) for Commercial Banking.

    Risk Management:

    Support the relationship managers in structuring, monitoring and managing the asset portfolio
    Be accountable for the customer compliance with a specific focus on ensuring KYC, AML and Regulatory compliance.
    Ensure recovery of all revenue (e.g., pricing related fees, initiation fees, reviews fees, monitoring reversals, and managing concessions).
    Ensure accurate and updated customer information.
    Be accountable for the post impairments revenue of the collective multi portfolio segment

    Business Strategy:

    Develop, pitch for approvals and then drive a business strategy looking to execute business imperatives.
    Continuously source relevant information around key trends and/or changes in the industries in which the customer operates to enable proactive information sharing with the customer.
    Own the budgeting process for the sub-segment.

    Qualifications & Experience

    Bachelors Degree in Finance/Accounting
    5 – 7 years of banking experience, with 3 to 4 years of relationship management or people management.

    Apply via :

    www.linkedin.com

  • Officer, Loans Processing Relationship Manager – Digital & Transaction Banking Senior Manager – Information Technology Senior Officer – Digital Channels Support Officer – Early Collections

    Officer, Loans Processing Relationship Manager – Digital & Transaction Banking Senior Manager – Information Technology Senior Officer – Digital Channels Support Officer – Early Collections

    JOB PURPOSE
    The role is responsible for loan processing, verification, documentations and maintenance of approved loan facilities in the core banking system in line with the bank policies and procedures in a prompt, efficient and effective manner.
    KEY RESPONSIBILITIES

    Loans processing as per SLA & TAT
    AA Loan Reconciliation
    Record Management
    Risk & Compliance 

    MAIN ACTIVITIES:
     Loans Processing as per SLA & TAT

    Prompt and efficient processing of all loan products disbursement facilities in T24 core banking system.
    Processing of RTGS instruction as per the credit checklist and credit approval on loan disbursed amount.
    Loan termination, liquidation and pay offs of loan related facilities in core banking in respect to customers instructions and credit approval.
    Ensure marking of Limits/Overdraft and maintenance in core banking systems as per credit approvals and customers request.
    Posting of refunds/recoups in t24 core banking system as per customers instructions and credit approval and collecting commissions as per the bank policy.
    Posting reversal on mis post as per branch request or customer request instructions.
    Processing of loan write offs and write back in core banking system as per board and credit approvals against loan provisions in GL.
    Posting of collateral refund as per credit approvals and customers’ requests.
    Loan amendments on repayment dates, interest rate and modification of terms as per credit approvals.
    Manual loan recovery as per the request both from branch and credit requests to reduce PAR.
    Restructuring of Non-performing loans in t24 core banking systems as per credit approvals/board approval.
    Timely processing of Contractual Savings Standing Orders as required during loan booking to increase cash collateral Lien amount intended as security for the loan.
    Ensure full capacity utilization of application right processes/procedure, ensuring accuracy and compliance/and verification of supporting documentation for loan related application to Prevent income leakage by ensuring recovery of all commissions on loans facilities, overdraft, Trade loans, and recoups/refunds.
    Handle customer complaints and take appropriate action to resolve them. Assist to answer all loan queries and customer phone calls. Resolve all issues and maintain knowledge on all loan servicing procedures. Manage all communication with internal departments to facilitate all loan processes credit department.
    Compliance to the bank’s policies and procedures.
    Prompt and efficient response to branch queries raised through email within 24 hours to meet customers timelines and customers’ needs as per the bank policy.
    Keenly reviewing, verification and approvals of documents in credit quest before any disbursement is done for proper/correct processes to avoid error/loss of bank funds.
    Accurate filing of all loan related facilities, recoups/refunds, Loan disbursements, overdrafts, cash collateral, amendments and other client instructions as effected in the unit for future reference and ease retrieval when need arises.

    AA Loan Reconciliation:

    Reconciliation of Disputed loan schedules and loan deductions in core banking system to ascertain true position as per documentation verses T24 system.
    Ensure proper reconciliations of interest collected upfront and commissions collected on all related loan facilities.

     Record Management

    Provision of loan processed reports for ease of tick back both physical and system entries.
    Daily loan tick back of all processed loan application form with the system entries/transactions for submission to registry for archiving.

    Risk & Compliance

    Comply with the banks Anti Money Laundering (AML ) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline.
    This role is regarded as the first line of defense, it has a primary responsibility for identifying, measuring, monitoring and controlling risks within their area of accountability. They are required to establish effective governance, risk and control framework for their business unit to ensure they are compliant with Sidian Bank’s risk policy requirements, to maintain appropriate risk management skills, methodology, frameworks and solutions. In addition, ensure they are operating within the risk appetite boundaries set and approved by the board.
    Ensure that the bank does not transact business with persons whose names match those on the sanctions lists in the Finance day to day business.
    Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines.
    Ensuring adherence to the policies as defined in the IT security policy considering the disciplinary process that follows any violation.
    Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes.
    Ensure compliance with all banks policies, procedures and all statutory requirements.

    ACADEMIC BACKGROUND

    University Degree in Bachelor of commerce (Finance or Accounting) or other relevant Business Degree.

    WORK EXPERIENCE

    At least three (3) years banking experience.
    Experience in: AA loan related knowledge, Credit disbursement and AA reconciliation related issues
    Prior experience in using T24 core banking system and well versed in T24 processes and procedures.

    SKILLS & COMPETENCIES

    Practical experience in use of relevant MS office applications, especially Excel, Word and PowerPoint.
    Possess thorough knowledge of banking products and services and also a wider understanding of the general banking universe/Industry.
    Good communication and engagement skills.
    Practical experience and understanding in use of Credit Quest (CQ).

    PROFESSIONAL CERTIFICATION

    Professional Banking qualification (AKIB) is an added advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Credit Portfolio Manager Senior Manager, Corporate Credit Approvals Manager, Credit Portfolio Management

    Senior Credit Portfolio Manager Senior Manager, Corporate Credit Approvals Manager, Credit Portfolio Management

    Job Purpose Statement
    The role is responsible for all aspects of portfolio management as relates to the quality of the loan book for all customer segments of the Group/Bank i.e. Corporate Banking, SME / Business Banking and Personal Banking. This role provides direct portfolio oversight to all countries where the Group operates.
    Ideal Job Specifications
    Academic and Professional Qualification:

    University degree- Upper second division or equivalent.
    MBA (Finance option), CPA (K), ACCA, Financial Risk Management (FRM) &/or recognized Credit Risk Practitioners certifications an added advantage.

    Desired work experience:

    5 years banking experience with at least 3 years covering portfolio analysis and/or credit risk management.
    Working financial analysis experience
    Proficiency in IT data management/data mining programs, financial analysis programs etc.
    High level proficiency in Spreadsheet tools and presentation of information

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • IRAU Credit Risk Senior Analyst

    IRAU Credit Risk Senior Analyst

    Job Description
    ICG Risk Analysis (IRAUs) is an integral part of the Institutional Credit Management (“ICM”) organization.  The IRAU’s mandate is to deliver best-in-class credit risk analysis, monitoring and credit administration as a partner to ICG Risk and Banking, Capital Markets and Advisory’s (BCMA) shared commitment to ensuring the safety and soundness of wholesale lending across ICG.
    ICG Risk Analysis Credit Risk Senior Analysts are responsible for a portfolio of ICG Risk Relationships, owning the Credit Risk Analysis for those relationships, and being responsible for the continuous monitoring of that portfolio. That includes the production of Annual Reviews, Quarterly Reviews, and the support to Ad-Hoc Transactions and Portfolio & Industry Reviews and Stress Testing.
    This role has responsibility for the portfolio of specific industry relationships and the role reports directly to the ICG Risk Analysis (IRAU) Credit Risk Team Lead of the respective industry.
    Key Responsibilities:

    Assess the credit and financial strength of Citi’s Large Corporate, Public Sector, and Financial Institutions Clients by performing fundamental credit analysis of counterparties using both quantitative and qualitative factors
    Complete Credit Analysis Write-up Memos and Final Obligor Risk Ratings of Citi’s Counterparties based on independent assessment and judgement completed on the due diligence of the client and industry knowledge to provide appropriate extensions of credit remaining within Risk appetite
    Continuous monitoring of the covered portfolio, including following industry trends, impacts to key relationships, and escalation of potential credit issues to Credit Risk Team Leads, ICG Risk and BCMA partners
    Partnership with applicable regional and industry stakeholders in BCMA and Independent Risk in the implementation of credit assessment and monitoring standards for applicable portfolios
    Support ICG Risk Analysis Voice of the Employee (VOE) initiatives
    Travel (less than 10%)

    Knowledge/Experience:

    Demonstratable financial services experience, including 2-3 years of credit experience in Banking, Credit Risk Management or equivalent credit experience
    Knowledge of Wholesale Credit Processes and organizational awareness including IRAU functions, covered portfolios, and processes
    Understanding of policies and procedures with the ability to execute change seamlessly
    Intermediate analytical skills, including an understanding of key financial components (liquidity position, leverage profile with the ability to identify root causes and trends and anticipate horizon issues
    Thorough knowledge of Citi´s systems
    Experience in preparing presentations for seniors
    Awareness and adherence to the control environment including Quality Assurance and Quality Control

    Skills/Competencies:

    Assists colleagues in identifying stretch opportunities to elevate individual and team performance
    Proven culture carrier
    Interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
    Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
    Written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
    Microsoft Office (Word, Excel, and PowerPoint) skills

    Qualifications:

    BA/BSc or higher degree in Business (MBA), or any other related subject

    Apply via :

    jobs.citi.com

  • Custody Services- Operations Support Officer

    Custody Services- Operations Support Officer

    PURPOSE:
    The incumbent will be tasked with providing support in the operations segment of the Custody and Investment Services Unit of I&M Bank. In general, the officer will be required to;

    Co-ordinate with all internal and external stakeholders in onboarding investment clients and processing transactions in line with the bank’s policies and procedures.
    Process securities settlements and carry out general banking activities in line with the capital markets regulatory requirements.
    Perform the day-to-day corporate actions including the timely dissemination of information to internal and external stakeholders.
    Perform reconciliation of accounts and accurate reporting of all cash and non-cash securities.
    Carry out the billing process and income collection as per the custody and banks tariff.
    Support the growth and implementation of the Custody & Investment Services strategy
    Any other duties as may be assigned.

    KEY RESPONSIBILITIES:
    CDS Operations

    Client onboarding- Opening of all investment accounts; Innova/Central Depositories (CDSC/ Central Bank of Kenya).
    Pre-matching of trade transactions with brokers & the exchange, ensuring a daily reconciliation before market deadlines.
    Escalation of any settlement transactions that may cause trade failure.
    Ensuring that all client requirement/communication/ queries are responded to or processed within the set TAT.
    Immobilisation, private transfer of securities, lien processing and other CDS account operations.

    Settlements

    Settlement and reconciliation of all securities traded.
    Accurate processing of interest payments and maturities on the date of receipt.
    Monitoring funds received and ensuring that this are credited to the relevant accounts in a timely manner.
    Pro-active management of all client trades from start to end to ensure timely settlement.
    Correctness of entries with respect to funding, proceeds and tax liabilities thereof to the Client(s) cash accounts.

    Corporate Actions Processing

    Information relating to all corporate action announcements are communicated and captured accurately and within set deadlines.
    Pro-active monitoring of Corporate Action entitlements and where required follow-up with the shares registrars to ensure receipt of client entitlements on or before due date.
    Reconciliation and processing of all cash and securities proceeds in a timely manner.

    General Custody and Banking activities

    Processing of payment instructions on timely manner.
    Income collection of all fees and charges related to the department.
    Dispatch of custody reports on time as per the department reporting schedule.
    Maintenance of the common folder and custody assets register, ensuring correct records are maintained.
    Initiating process improvements to ensure accuracy and efficiency.

    Reconciliation

    Review of all reconcilable accounts on a daily basis, ensuring timely resolution of outstanding items within the agreed age limit.
    Monthly reconciliations of all custody assets.
    Proper filing of documents and archival as per the procedure’s manual.

    PERSON SPECIFICATIONS
    Academic Qualifications

    Bachelor’s degree in any discipline from a recognized institution

    Professional Qualifications

    Part completion of CISI/ACCA/CFA or its equivalent.

    Experience

    At least three-years investments, banking or other relevant experience
    Good working knowledge the capital markets regulatory requirements, operations, and products
    Have a good understanding of all settlement related functions
    Experience in reconciliations will be an added advantage

    Generic Competencies

    Technical skills
    Ability to communicate
    Report writing skills; and
    Numeric skills

    Skills and Attributes

    Excellent communication and interpersonal skills
    Good marketing skills
    High level of accuracy and attention to detail
    Excellent time management skills & proactive in all aspects
    Must be able to perform optimally under pressure and with strict deadlines
    Ability to learn new systems fast
    Resilience and drive
    Ability to work with and in a team

    Apply via :

    imbank.bamboohr.com

  • Trade Finance Officer

    Trade Finance Officer

    Job Summary
    The Trade Finance Officer is responsible for identification of trade finance proposals, credit evaluation, risk management and mitigation, recommendation on structuring of appropriate facilities in adherence to institutional risk/ return requirements, support the Portfolio Management department with monitoring the performance of the portfolio, and marketing the Bank’s conventional/ structured trade finance products.
    Main Responsibilities
    The Trade Finance Officer performs the following duties:

    Identify and structure suitable transactions/ clients and identify suitable counter-parties (collateral managers, trade finance insurers, etc.) and financing partners/agents in case of syndications/ co-financing.
    Financial analysis and due diligence on all transactions to ensure quality control.
    Prepare and analyze credit proposals for trade finance facilities for funding by the Bank.
    Establish and maintain strategic relations with clients at senior management level of the Bank’s existing and prospective partners and stakeholders.
    Produce periodic technical and financial progress reports on trade finance facilities under their supervision.
    Seek new business opportunities in the region to ensure a good pipeline of transactions is achieved.
    Undertake product development and marketing initiatives and develop client base using contacts, experience and relationships to pursue trade finance opportunities.
    Prepare board papers, ALCO reports, and partake as a member of committees/ task force.

    Qualifications and Competencies

    A Master’s degree in Business Administration, Accounting, Banking, Finance, or Economics with relevant professional qualifications as added advantage.
    A minimum of 5 – 8 years of professional experience and proven track record in a Commercial / Development Banking or Financial institution environment with sound knowledge of Structured Trade and Commodity Finance Products.
    Robust knowledge of the regulatory environment in the Bank’s operating region as it relates to Structured Trade and Commodity Finance Products with excellent knowledge of professional and industry standards.
    Strong accounting and financial analysis skills.
    Results oriented individual with excellent written and communication skills with proven ability to rapidly produce quality reports and ability to work in a multicultural setting.
    Proven organizational, problem solving and decision-making skills with the ability to build partnerships, work in multinational teams, deliver results and management client relationships.
    Proficiency in the use of computer programs including MS Office applications.
    Fluency in English is a requirement and further fluency in French or Portuguese will be an added advantage.

    Apply via :

    career2.successfactors.eu

  • Operations Control Analyst

    Operations Control Analyst

    Responsibilities
    The holder of the position will assist the Operations Control Head to perform reviews and control activities as per the Kenya Operations Control proof charts to ensure that appropriate controls are in place and are functioning as required. The holder will be required to highlight to operations management all concerns arising from failure of controls that could result in losses to the bank. The Operations Control Officer job is a vital role as it serves to ensure that internal controls within the bank are operating as designed. It servers to maintain a system of reviews to assure management of the quality of the processes, verification of general ledger accounts and transactions to ensure reliability of the banks financial records.
    Job Description:

    Critical Controls Testing – Being responsible to execute Global Critical Controls Test Plan, review country specific processes based on any local requirements, ensure timely submission of review results and corrective actions with focus on content & quality. Work with Operations in planning corrective actions and on- going analysis and monitoring of exceptions trend.
    Proactive Reviews – Execute proactive review schedule for the year including:

    Health checks: Conduct targeted reviews focused on specific operating areas /functions or a business unit driven by control concerns/high risk areas/OREs.
    Process deep-dive: Conduct front to back review of a function of business aligned process driven by function/process failures and control indicators.
    Conformance reviews: Conduct targeted reviews to ensure compliance/conformance with procedures and programs relating to operations global, regional functional policies etc. driven by new or changed policies, standards or directives, audit and business monitoring issues.

    Controls Advisory – Provide guidance to Operations as it relates to control design. Control evaluation of NPACs and key policies, standards, directives as it relates to Operations. 
    Risk & Control Support – On an ad-hoc basis, provide any specific onsite support on the following areas TPM, COB, Fraud Management, Entitlements, EUCs.
    Control Forums – Participate in Risk & Controls forums, focus on emerging trends and key risk indicators, be engaged in key developments and awareness.
    MPP – Provide guidance on Manual Payments Processing to Operations, monitor MPP deviations. Review of MPP process and underlying controls on periodic basis.
    Operations Risk Events (ORE) Oversight (e.g. PLE/Near Miss, Ops Losses etc.) – Provide guidance & be point of escalation, follow through units to ensure timelines are adhered to for input into system, challenge remedial actions and root cause. Check data quality for OREs and be part of the approval chain wherever required. Work with stake holders in root cause analysis and documenting lessons learnt.
    Audit Interface & oversight – In partnership with Operations, ensure a state of audit readiness at any point of time. Close monitoring of the IA, regulatory and other reviews.
    CAP Management – Be engaged with Operations through full lifecycle of CAP, review of the CAPs prior to raising in iCAPs to ensure the quality of the CAP, perform validation to ensure sustainable remediation for level 3 and above and all IA CAPS.
    KRI Oversight & Challenge – Monitor metrics and key risk indicators via Operations MIS and ICG dashboards. Analyse and monitor emerging trends, engage with Operations to drive remediation, challenge key risk items within Operations metrics and continuous monitoring for improvements in key risk indicators.
    MCA Oversight –  Review the effectiveness of MCA and ensure it properly covers risks & controls for area of responsibility, monitoring methodologies capture the issues effectively.
    Balance Sheet Exceptions Reporting – Monitor BSER exceptions, work with Operations to understand key BSER risk items for escalation where required, monitor trends and variances, work with operations on remediation plans and minimize manual touch points.
    RED Account Oversight – Monitor the number and value of red accounts, review underlying root cause, analyze and monitor trends, work with Account Owner/Proof Owner on remediation.
    End User Computing EUC Oversight – Understand and evaluate inherent and residual risk, work with Operations to mitigate use of EUCs, oversight and advice to ensure all EUCs are registered and correctly classified.
    Effective back up and succession plans.
    Enhance the culture of controls and reinforce the institutional operating principles & code of conduct.
    Enhance the controls plan by identifying opportunities to improve, eliminate, automate and/or centralize controls testing to focus on pro-active reviews and extend coverage to all ICG business lines.
    Participate in projects and any other duties as per supervisor requirements and guidelines.

    Specialized Skills/Experience:
    Education:

    Bachelor’s Degree in business, accounting or finance with a minimum second upper honours
    Proficiency in computer applications / systems

    Experience:

    3+ years of core banking Operations
    Good understanding of customer service is an added advantage

    Other Competencies:

    Good interpersonal skills and ability to communicate well
    Ability to identify problems, gather evidence through research, evaluate options and derive conclusions.
    Good organisational and time management skills
    Attention to details – summarizing, repoorting accurately
    Good team player
    Flexible and easily adaptable to change
    Fast learner
    Ability to create a good impression and inspire confidence.

    Expectations:

    High level of accountability & integrity
    Self driven individual
    Ability to handle pressure

    Apply via :

    jobs.citi.com