Job Field: Sector in Banking  , Finance / Accounting / Audit

  • Financial Reporting and Controls Manager

    Financial Reporting and Controls Manager

    Job Summary
    To perform financial analysis and provide financial accounting services.
    Job Purpose

    To process Financial Management information through SAP and TM1 accurately and timely
    To ensure that the reporting requirements to the Group are complete, accurate and timely
    To ensure financial reports to Central Bank are accurate, timely and comply with the reporting requirements
    Provide accurate and timely Management Financials
     Provide training to other team members
    To be a trusted technical expert with respect to Central Bank regulations, IFRS/IAS and other Group Policies within Finance, ensuring that accounting is in compliance with IFRS and regulatory accounting guidelines
    To ensure that appropriate statutory audits and examinations are conducted in a professional and timely manner
    Lead the cost control management across the bank, supporting the Business Partners with review and challenge of both BAU and Project costs
    Provide finance support and input into business and operational improvement projects across the bank,
    Deliver improved Risk Management Control and Compliance.
    Key Role in championing and managing change introduced because of the New Projects and other initiatives/programmes impacting on the bank.
    Manage the balance sheets and the profit and loss accounts of the subsidiary companies and provide avenues of improvement

    Key Accountabilities
    General Ledger Oversight and Control – 30%

    Responsibility for general ledger controls within the bank
    Ensure ongoing improvements to the GL controls and reconciliation process across the bank
    Review reconciliations performed by the Financial Control team
    Alternating the Financial Controller on chairing the Balance Sheet Review Committee meeting and ensuring the effectiveness of the committee
    Responsibility for maintaining proper accounting records
    Responsible for ensuring accurate period end close and ensuring all month –end reconciliations are done
    Responsible for Balance Sheet Review and ensuring all exceptional items are investigated and escalation process established and followed.
    Approve all new Flex accounts, ensuring mapping in TM1 and SAP are correct
    Responsible for preparation for audits
    Responsible for managing the closure of all audit findings, ensure action plans are in place and report to ARO as necessary

    Process Management – 15%

    Responsible for the accuracy and completeness of raw data into and out of both SAP and TM1 to finalize the base financial information i.e. ‘one version of the truth’. This output is primarily used to produce the reports for Management Accounts such as the CMC Financial Performance pack.
    Managing the ETA process, including gathering information to calculate the ETA’s and the preparation of PC Uploads for input into SAP
    Actively develops a culture of continuous improvement.  Review processes procedures and requirements, on a regular basis, identify areas for improvement and drives through the necessary changes.
    Ensures that the integrity of the financial data remains within the highest standards, by ensuring that adequate financial and process controls are in place
    Manage the collation of non-TB data.
    Carry out trend analysis
    In Consultation with Head of Financial Control pass and document all agreed adjustments into the systems
    Carry out Administrator role on TM1 i.e. ensuring system backups are done.

    Group Reporting – 15%

    Responsible for regulatory reporting to the Central Bank of Kenya – Review and approve the completed schedules before they are submitted.
    Responsible for the quarterly, half year & full year statutory reporting, including newspaper publications. 
    Ensure compliance with IFRS/Group Accounting policies, regulatory guidelines and procedures in Group, Statutory and Regulatory reporting.
     Maintain close relations with the central bank to understand the direction they are.
    Responsible for ensuring all board papers (including subsidiary board committee papers) are prepared, reviewed, and submitted on time.
    Set timetable and coordinate auditors requests in respect of both internal and external audits
    Ensure the timely and effective preparation and maintenance of the Fixed assets register to enable accurate calculation, movement, and monitoring of depreciation
    Prepare and complete all the monthly/quarterly reports
    Ensure all queries from the Relationship Management team and/or Business are dealt with appropriately and issues escalated as required

    Regulatory Reporting – CBK Compliance – 15%

    Compile and forward to Central Bank the following reports: –
    Liquidity Statement (PR5_2) as at 10th, 20th, and End month
    Banking Statistics (BSM) reports as at 10th, 20th, and End month
    Deposit Protection Fund Board (DPF)
    Profit and Loss (PR21)
    Capital to Risk Weighted Assets (PR3)
    Quarterly balance sheet (PR5_1)
    Monthly Government accounts return
    Quarterly Agricultural return

    Other Facilitative and Support Functions – 10%

    To facilitate effective and constructive sharing of knowledge and experience of compliance issues across the cluster and to effectively engage with other clusters and AGL
    Keep local compliance stakeholders updated on regulatory pronouncements, and the impact to their business.
    Monitor performance and identify areas for improvement.  Actively look for ways of smoothing peaks and troughs and reducing time scales. Assist with the development of plans and ensure that these are implemented
    Assist with the development and monitoring of performance metrics / internal monthly scorecard for the Bank, and use these to drive and improve performance, drive out costs, add value, and improve customer service.
    Provide trusted financial analysis on a wide range of complex technical/business issues in connection with jobholder’s area of responsibility, e.g. variances, trend, impact of change initiatives, impact of new accounting regulations and how to account for new areas/ types of business.
    Prepare Market Share statistics from CBK total balance sheet for the board
    Assist in the annual budgeting process, integrated reporting as well as annual financial statements

    Staff Management – 15%
    Technical Skills

    Excellent analytical skills-Skills to analyze statistical financial information
    Excellent communication skills at all levels.
    Excellent comprehension skills to understand and interpret financial data and economic trends.
    Strong formal presentation skills to gain acceptance to solutions, both internally and externally.
    Team leadership skills
    Interpersonal skills
    Planning and organization skills
    Ability to think creatively and identify innovative solutions
    Up to date knowledge of accounting technical issues (International Accounting Standards/IFRS, etc)
    Strong ability to view issues from a risk & control perspective
    Highly numeric/strong analytical and problem-solving skills
    Drive to continually improve processes and seek new challenges
    Ability to work well under pressure, working accurately with attention to detail, and meeting deadlines
    Demonstrated ability to maintain and enhance relationships with contractors and staff to achieve work goals.
    Skills in forecasting, budgeting, and analysis of variances.
    Strong customer focus (internal and external).
    Strong communication skills and interpersonal skills to effectively translate ideas, concepts and information
    Strong communication and interpersonal skills to effectively translate ideas, concepts, and information.
    Ability to build and maintain business relationships to achieve work goals.
    Excellent comprehension skills to understand and interpret financial data.

    Knowledge, Expertise & Experience

    A detailed understanding of the objectives of Absa Group Limited and how they are translated to financial objectives.
    Thorough knowledge of the banking products/services offered, as this will determine the accounting treatment in the books of the bank.
    Knowledge in Bank’s strategic objectives and systems
    Relevant first degree and Accounting professional qualification
    Significant practical experience in a Senior Finance role
    Experience in management reporting in a financial institution
    Demonstrated ability to manage, motivate and develop a team and effectively work with other staff
    Technical and practical skills in financial controlling.
    Knowledge of the Bank’ procedures and processes
    Up to date knowledge of VAT, WHT and Income Tax

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Executive Director, Structured Solutions Cash Management

    Executive Director, Structured Solutions Cash Management

    Job Summary
    The Structured Solutions Development team (SSD) is accountable for designing, negotiating, structuring and delivering non-vanilla and bespoke cash management solutions to our client base using a range of products within SCB and from external partners, as appropriate.
    SSD is a core part of the product management team that is accountable for ensuring that the solutions developed are in compliant with the Bank’s policies and procedures, regulatory framework as well as ensuring that the products and process are in line with market needs and overall strategic product directions.
    This team engages / consults with clients on their bespoke or complex needs and provides solutions which are customised. This team builds client specific solutions which may be widely adopted in the future (whilst Sales is about delivering / marketing today’s product which are flow based in nature), working with clients whose needs are more complex and for whom there may be no readily available product on the shelf.
    This role requires direct sales / structuring experience and proven ability to interact with senior external stakeholders (MNC clients). Experience in working with a corporate treasury, finance or digital teams in an added advantage.
    This position will require dealing with clients across regions given the nature of the SSD function.
    Strategy

    Develop plan for successful execution of global SSD strategy in local region and countries.

    Business
    Solutions Development and Delivery

    Solutions typically involve specific tailored partnerships (both SCB and client arranged / appointed 3rd Party)
    Deals of the following nature are typical of an SSD engagement:

    structured cash ecosystem deals.
    structured e-commerce / market place solutions.
    deals which recommend an SSD involvement as per a product program or deal review guidelines.
    complex Virtual account / Virtual account for payments / Virtual Ledger / API structures.
    complex pooling (MCNP) / liquidity management / Interest Optimisation structures.
    complex cash solutions supporting sophisticated client structures such as In-House Banks, Trading Centres, and Shared Service Centres.

    Structuring and implementation of cash-based solutions spanning multiple product programs or where appropriate, drive co-creation opportunities that will meet client’s cash management needs.
    Actively participate in new developments in the transaction banking industry and its applicability to clients e.g. use of blockchain for cash, digital treasury, APIs for insurance industry, etc.

    Market Management and Commercialization

    Builds deep and comprehensive knowledge of client industry sectors, their drivers, commercial processes, how they compare with their peer group on debt, working capital, best practices in treasury and liquidity management, etc.
    Identifies new business opportunities and revenue pools whilst articulating how the product capabilities can solve for client needs and requirements.
    Works closely with the relevant data teams to develop solutions for client needs based on data.
    Actively mitigates identified business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication for the countries / markets.
    Within the country, leads solution identification and brainstorming sessions with client facing teams (TB Sales, GB RMs, CB RMs) to generate leads.
    Engages in best practice sharing and education of clients on use of sophisticated solutions to meet their needs.
    Meets and engages clients to understand their needs or to provide solutions for their explicit or implicit needs using a consultative sales approach.
    Promotes replicability of solutions by educating RMs and Sales on successful solutions so they can be transitioned to BAU sales.
    Provides business solutions for complex deals or RFPs to drive sales and solutions.

    Processes

    Working with and through the relevant implementation and operations teams to ensure successful and smooth delivery of solutions.
    Where relevant provide critical feedback to the relevant teams and conducting post implementation review analysis through client feedback and incorporates good practices in subsequent implementations.
    Tracks clients’ deal utilization with a view to achieve utilization targets.

    People and Talent

    Responsible for leading, directing and influencing colleagues and partners to deliver the priorities of Transaction Banking Product Management including
    Creating momentum and conviction towards the type of complex solutions required by clients (Business Leadership).
    Sense making the business context and drivers, while adopting a strategic mindset to advise clients and internal business partners on solutions (Client Leadership).
    Providing guidance, coaching, mentoring and development to product and sales teams around complex solutions whilst role modelling nimble learning (People Leadership)
    Driving collaboration between GB and CB RMs, TB product and the TB Sales team to optimize benefit to the client through product differentiation and delivery
    Providing advisory, constructive challenge and thought leadership perspectives on a range of opportunities and challenges in country and across markets covered by the role (Thought Leadership).
    Responsible for understanding and anticipating various future industry trends in country and across the markets, reviewing target client segments, solutions and capabilities required to meet the requirements.

    Risk Management

    To be able to articulate to the client, risk and other relevant teams on how a proposed solution meets client needs, enable it to be more efficient, enable it to grow and scale its business, mitigate its risks and how it helps in a wider investor participation for a financing where required.
    Builds deep and comprehensive knowledge of legal aspects linked to an instrument, debt, security in the relevant jurisdictions; local regulations and initiatives of local industry bodies to stay ahead of the regulatory change agenda and / or how it affects the solutions.
    Working with Global Head of SSD as well as the Head of the Region (East or West) to effectively identify, escalate, mitigate and resolve risk and compliance matters in a timely manner.
    Takes the initiative regarding regulatory, reputational and ethical matters by providing proactive advice to clients and sales teams.
    Ensures adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
    Ensure appropriate TB inputs are incorporated in Deal Review / BCA / Term sheet / Pre-Screening review / Credit.

    Regulatory and Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

    Key Stakeholders

    Head of Sales, Transaction Banking AME
    Product Head, Payment and collections
    Product Head, Liquidity Management and Escrow
    Head of Client coverage, AME

    Other Responsibilities

    Embed Here for good and Group’s brand and values in SSD; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

    Our Ideal Candidate

    Finance based degree
    Expertise in digital trends through practical work experience or through formal education
    Experience in an industry (treasury or digital team) is a plus

    Role Specific Technical Competencies

    Knowledge of Product line
    Disruptive innovation
    Consulting proposals
    Industry knowledge
    Business process design
    Liquidity management

    Apply via :

    scb.taleo.net

  • Business Performance/ Revenue Assurance- Officer

    Business Performance/ Revenue Assurance- Officer

    Purpose:
    Assist in implementing a fully functional revenue assurance function in the group under finance department and help in business performance duties
    Scope:

    Revenue Assurance
    Business Performance
    General Accounting
    data extraction
    mining and analysis

    Required competence

    A degree in Finance, Economics, Commerce or related field
    A master’s degree in economics, finance or business administration will be an added advantage
    Excellent knowledge of Microsoft office suite and other visualization tools such as PowerBI
    Knowledge in the below systems would be an added advantage:
    Structured Query Language (SQL)
    Oracle systems and database
    Oracle analysis
    Power BI
    Good Knowledge of general accounting principle and practices
    Highly developed written and verbal communication and presentation skills
    Commercial awareness of the bank and the industry

    Experience

    Minimum 4 years in a similar capacity

    Apply via :

    equitybank.taleo.net

  • Head of Wealth 

Head of Advisory 

Assistant Operations Manager 

Execution Trader 

Cybersecurity Specialist, Endpoint Security 

ATM Engineer 

Product Manager, Business Lending 

Release Manager

    Head of Wealth Head of Advisory Assistant Operations Manager Execution Trader Cybersecurity Specialist, Endpoint Security ATM Engineer Product Manager, Business Lending Release Manager

    The Position:
    The role holder will provide Specialist Investment advice to clients and relationship managers to meet Clients’ desired investments needs and give feedback to ensure provision of best solution.
    Key Responsibilities:

    Investment Advisory: Provide advice on quality of clients existing portfolio based on sound assets allocation principles. Understand client risk appetite, investment preference and return expectation through consultation with Client Advisor and indirect client meeting.
    Market Development: Drive the expansion of the Wealth Business by identifying and developing new areas of growth.  
    Competitor Analysis: Act as sounding board for competitor Investment proposals by providing timely analysis of market and product information. Review client investment portfolios on an annual basis. Educate client on new product ideas.
    Solution Generation: Provision of relevant investment solutions given client needs/objectives. Understand specific client issues, including restrictions to provide optimal solutions by Identifying opportunities/solutions from the wider KCB Bank which benefit the client.
    Management Support: Provide oversight for client servicing staff by establishing standards of high-level performance.
    People Management: Develop and grow a highly functioning Wealth management team with deep capacity to advice and ensure client portfolio growth.
    AML: Ensure that the Anti Money Laundering requirements are strictly adhered to. Take all reasonable steps to verify and identify the customers. Make prompt reports of suspicion transactions using the right internal channels. Raise awareness on Money Laundering prevention by training all staff/attending training sessions. Adhere to the Group and local record retention requirements.
    Transaction Execution: Timely and accurate dealing of Clients’ orders. Track and provide regular feedback on processed transaction/solution to customer. Maintain an adequate control environment and operational procedures to prevent loss from non- adherence to controls.
    Governance: Ensure all general legal and regulatory requirements relating to specific activity are complied with. Ensure all staff within Wealth operates under the highest standards of AML Management and other controls as stipulated by the regulators.

    The Person:
    For the above position, the successful applicant should have the following:

    Mus have a Business related or equivalent Degree from a recognized institution.  
    Possession of a master’s degree, CPA, CFA, ACCA will be an added advantage. 
    8 years’ experience in a Wealth Management environment.
    Have experience in doing Business Development and sales at a national level. 
    Possession of strong leadership skills, people and relationship management skills, networking and negotiation skills and team motivation.
    Understanding of Customer financial planning life cycle and Investment Banking Products.

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    Use the link(s) below to apply on company website.  

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  • Senior Officer – Treasury Operations 

Marketing and Communications Manager

    Senior Officer – Treasury Operations Marketing and Communications Manager

    ​​​​​​JOB PURPOSE
    To ensure that all Treasury related transactions are captured, confirmed and settled accurately within the required time period with minimum risk and cost to the Bank, thereby providing a high Standard of Professionalism and Customer Service.
    KEY RESPONSIBILTIES
    Providing Excellent Customer Service.

    Adhering to telephone etiquette
    Following up on queries and adhering to laid down procedures in this respect
    Attending to queries within 48 hours
    Ensuring that work is processed timely and accurately
    Adhering to Customer requests
    Educating Customers in respect of products and services offered by Treasury Operations as and when required
    Taking ownership of complex, unresolved queries ensuring prompt resolution
    Ensuring that high standard of communication with the frontiers is maintained
    Liaison with various division within the Bank

    Preventing Losses by adhering to current procedures and implementing new effective procedures

    Ensuring accurate processing of all transactions
    Ensuring that all payments are processed on correct dates (Trade date and Value Date)
    Ensuring that all due diligent checks have been conducted with regards to compliance
    Ensuring that subordinate staff is continually updated on new types of transactions and fan outs
    Ensuring new customer beneficiary profiles are checked and released correctly
    Ensuring all entries to suspense accounts are reconciled and passed timely and accurately
    Minimizing risk by adhering to laid down procedures on terms of:
    Concession to Clients
    Special Instruction Clients
    Direct dealings
    STP Standards
    Responsible for the implementation and adoption within the Treasury Operations of all the compliance, Anti Money Laundering and Sanctions related requirements contained in the policies, procedures and processes. This will include, the consideration and approval of customers including those that require Enhanced Due Diligence for on-boarding and continued business

    Self-Development

    Identifying appropriate training needs and courses (internal/external) to attend in respect
    Conducting research and asking questions on unfamiliar in aspects of one’s job
    Up-skilling oneself regarding new procedures and knowledge of the Operations products and services.

    Business acumen-Monitoring Costs within the Section

    The successful reduction of unnecessary costs and thereby increase revenue of the Operation s as a whole on Personal telephone calls
    Stationery costs
    Overtime Costs
    Losses
    Recovery of all revenue in all TBO transactions

    MAIN ACTIVITIES

    Cost reductions that have positive effect in influencing achievement of the banks cost to income ratio
    Budgets that are in line with strategic objectives and submitted within budgetary deadlines
    Outsourcing of services and non-core processes
    Automation of existing manual processes
    Project proposals and implementation processes that are accepted an undertaken within projected timelines
    Ability to maintain a balance between all Operations support functions while adding value by building efficiencies
    Originality, structured and tactical approach in providing business support solutions

    Key Dimensions of the Job
    Routine.

    Implement and monitor routines to ensure optimal efficiency thereby containing losses

    Losses

    Ensure that losses are kept to minimum through strict adherence to policy and procedures

    Customer Service

    Provide excellent customer Service, ensuring timeous delivery of products and attention to queries in terms of laid down procedures and fraud detection

    Documentation

    Conduct due diligence checks in terms of laid down procedures and fraud detection

    Productivity

    To monitor the workflow to ensure that productivity is in line with set targets

    Revenue Recovery

    Ensure that revenue is tracked for the whole department

    ACADEMIC BACKGROUND

    University Degree in Business Management.
    Banking examination desirable

    WORK EXPERIENCE

    Minimum 5 years banking experience, 3 of which should be in treasury operations.

    SKILLS & COMPETENCIES

    Exposure to Banking is desirous
    Exposure to treasury operations desirable
    Analytical Skills
    Communication Skills

    PROFESSIONAL CERTIFICATION

    CPA Qualifications will be an added advantage.
    ACI Treasury Operations Certificate.

    Apply by: 19th Feb, 2023

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    Use the link(s) below to apply on company website.  

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  • Investment Manager

    Investment Manager

    Job Purpose Statement
    This is a technical and client facing role which will entail managing assigned investment portfolios and client relations for Institutional, private wealth and collective investment scheme portfolios in order to meet client requirements and grow the Assets under Management. The role holder shall be a member of the Investment team and the investments committee and he/she shall be an advisor, under the guidance of the Senior Investment Manager and/or Chief Investment Officer to clients on all portfolios assigned to him/her. The incumbent will be responsible for structuring and implementation of client investment policy statements and ensuring terms of engagement are consistently adhered to. The purpose of the position is to collaborate with the Senior Investment Manager to provide tactical investment support, risk management administrative and operational oversight, for the client portfolios under his/her docket. Additionally, the holder shall work closely withthe investment analysts and investment dealers in execution of investment decisions for the assigned mandates. The holder may also be a delegate of the CIO/Senior Investment manager to represent the firm at certain statutory meetings such as Annual General Meetings and industry bodies such as the Fund Manager’s Association.
    Ideal Job Specifications
    Academic & Professional:

    University degree in an analytical or business or finance courses
    Associate Membership of ICIFA and CISI progress qualification a requirement

    Desired work experience:

    A minimum of 5 years of relevant working experience in related areas including Investment Dealing or Portfolio Management, Investment analysis, brokerage dealer treasury front office etc.
    Working knowledge of an investment management system is an added advantage.

    Apply via :

    ke.ncbagroup.com

  • Credit Manager- Operational Risk Control 

Senior Officer- Monitoring & Control- Digital Lending

    Credit Manager- Operational Risk Control Senior Officer- Monitoring & Control- Digital Lending

    Job Purpose: 
    The job holder will be responsible for effective management of operational risk of the end-to-end processes across all Credit Department Units (i.e. Credit Underwriting, Credit Administration, Credit Monitoring and Control, Early Collections, and Debt Recovery Unit). This include;

    To ensure Credit policies, processes and procedures are up to date and are effectively adhered to in all Credit departments.
    To ensure operational risk sub-types are proactively identified, assessed, controlled and reported in a timely manner to the Department’s senior management and Operational Risk Function.
    To assist in coordinating, facilitating and promoting understanding of the Operational Risk Management Framework (ORMF) and in implementation and management of operational risk within Credit.
    To ensure that operational risks are properly assessed, that risk / return and control cost / benefit decisions are made transparently on the basis of this proper assessment and are controlled in accordance with the Group’s Standards and its Risk Appetite.

    Main Duties & Responsibilities
    Operational Risk Governance

    Align the Bank’s operational risk management approach to the Risk Management Framework and oversee its effective application.
    To ensure Operational Risk Management Framework is effectively embedded and communicated in the Department.
    Coordinate monthly Departmental Operational Risk Committee meetings to discuss non-financial risks and perform secretarial duties.

    Risk Appetite

    Liaise with the Business Units to establish and periodically update the Department’s operational risk appetite.
    Periodically assess the Department’s operational risk profile.

    Operational Risk Ownership

    Provide a focal point of control over the aggregate level of operational risk in the Department that arises from end to end processes.
    Ensure that the Business Unit Team Leaders and all staff in the Department understand and accept their risk management responsibilities in relation to operational risk.
    Design, maintain and effectively communicate operational risk control parameters across the Department.
    Roll out the operational risk management process in the Department: risk identification, assessment, control, monitoring and reporting.

    Risk identification, assessment, control and monitoring

    Liaise with Unit Team Leaders to identify key risks and controls in all processes and sub-processes in the Unit’s activities.
    Establish and on a continuous basis update the Departmental Risk Register.
    Design and implement Risk Control Self-Assessment (RCSA) in Credit Department.
    To undertake periodic testing of key controls to assess the proper functioning and adequacy of the controls.
    Ensure adequacy of the risk assessment process and prioritise risk issues to be controlled to within risk appetite.
    To report risks and losses in Credit departments to the Department’s Team Leaders and Operational Risk Function using standard templates.
    To assist Business Units within Credit in developing and updating processes, controls and monitoring plans.
    To identify and report all exceptions on non-compliance with standard controls.
    To identify and report all weaknesses inherent in the standard controls
    To maintain proper record keeping on all RCSA related activities
    To complete monthly Key Risk Indicator (KRI) reports and submit to Operational Risk Function
    To collate and timely report operational risk incidences in Credit.
    To monitor and analyse risks in customer complaints in Credit departments.
    Periodically review operational risk assessments to ensure these appropriately reflect changes in environment, mitigating controls and the progress of treatment plans.
    Systematically monitor process control effectiveness where there are material risks of process control failure.
    Work with Operational Risk Function and review control and risk metrics in order to monitor KRIs

    Risk Acceptance

    Liaise with Unit Team Leaders in preparation of risk acceptance proposals to the relevant risk committees for approval.

    Essential
    Desirable

    A bachelor’s degree in a relevant field.
    A master’s degree in business related field
    Credit related certifications
    Operational risk certification
    Work Experience & Skills

    Essential
    Desirable

    Relevant business/function experience of over 5 years (Exposure in Credit Risk processes preferred).
    A clear understanding of the Bank’s approach to the management of operational risk, or equivalent experience gained in other organisations.
    Ability to work in a matrix organisation, leveraging resources across the organisation to complete deliverables.
    The sound judgement and courage necessary to perform a control role and maintain effective working relationships.

    Closing: Feb 7, 2023

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    Use the link(s) below to apply on company website.  

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  • Senior Manager Remedial Unit (Early Collection And Debt Recovery)

    Senior Manager Remedial Unit (Early Collection And Debt Recovery)

    The role of the position holder will be to lead the team responsible for management of Portfolio at Risk (PAR under Normal, Watch, Substandard, and Doubtful & Loss categories across all sectors of the Bank and strategizing for returning the accounts to performing status or exit. The role will mainly deal with processing loan workouts, rescheduling and rehabilitation, acceleration of repayments, enforcement and foreclosures, liquidation and administration of assets and collateral and implementation of various forms recovery strategies. In addition to this, to undertake any other duty as assigned by the departmental head.
    KEY RESPONSIBILITIES AND ACCOUNTABILITIES 

    To proactively lead the team to ensure efficient and effective credit portfolio remedial process through application of appropriate remedial procedures in line with the Bank’s credit policies and guidelines
    Ensure compliance to policies and procedures during remediation and follow up with Branches, Relationship managers and Credit Operations on remedial cases.
    Ensure that all credit files for cases in default are updated in time with recovery correspondences from clients and other stakeholders are well maintained as per the Bank’s credit policy and procedures.
    Liaise and provide support to business development and credit analysis teams by identifying pertinent market conditions and trends that may affect the bank’s loan portfolio.
    Review and recommend enhancements, including system enhancements, to improve current work flow/processes to minimize credit risks and increase efficiency.
    Monitor the performance of the team through quarterly performance reviews and ensure that staff are performing to expectation; identity and address areas of improvement.

    MAIN ACTIVITIES

    Organize and coordinate collection and recovery and work outs Initiatives, performance improvement plans and alternative recovery measures for complicated cases.
    Review and recommend reschedules, restructure credit facilities including repayment terms, as well as develop strategies and plans to better secure collateral, collect and monitor agreed repayments.
    Define and recommend appropriate loan workout strategies that reduce the Bank’s credit risk, minimize provisions and maximize return.
    Proactively engage with borrowers, other lenders, Facility Agents, and other departments in the Bank to obtain timely, relevant information and prepare written in depth analysis and loan workout strategies that protect the Bank and strengthen its credit risk profile.
    Closely interact with key stakeholders in the Bank including Business Departments, Credit Analysis and Approvals, and Credit Operations for the timely resolution of sub and non-performing loans.
    Ensure that non-performing loans are properly risk rated and that relevant Loan Remediation reports are prepared on time.
    Ensure that comprehensive and up-to-date information, including customer credit information, correspondences, minutes, workout documentation, and such other relevant information is securely maintained and filed for all facilities in the Loan Remediation portfolio.
    Attend and actively contribute to the relevant committees of the Bank including; Management Credit Committee, Recovery Credit Committee, and Weekly Remedial Review meeting from time to time as may be guided.
    Ensure that the Loan Remediation Unit has comprehensive and updated guidelines, policies and operating procedures that guide the operations of the unit in line with best practice
    Provide awareness and guidance to all stakeholders in the Bank with respect to Loan remediation policies, practices, and standards.
    Develop reporting systems to manage, monitor and report activities related to the Loan Remediation portfolio.
    Provide accurate and timely Loan Remediation reports to the Senior Management and other stakeholders highlighting portfolio performance/movement and high-risk loan accounts with recommendations for execution.
    Support capacity building of Branches through continuous training, assessment and guidance on remediation and recovery practices to improve the quality of the loan book.
    Timely follow-up with Legal and other external stakeholders such as auctioneers, external layers with the regulation of Legal department.
    Contribute to the joint compliance effort with Internal Audit and the Compliance Office Plan and coordinate the Remedial portfolio review meetings to be held on a weekly basis.
    Encourage the identification of opportunities for remedial process improvement and key country trends that would impact the Credit Risk function in line with Bank’s recovery and collections strategy.
    Review the Panel of service providers while adhering to the Bank guidelines
    Undertake all such other duties and responsibilities as may be assigned from time to time.

    Customer Service

    Minimizing customer complaints and ensure all customer complaints are closed as per the SLA.
    Exceed external and internal Customer Expectation

    Compliance & Policy Implementation:    

    To ensure full compliance with audit and regulatory requirements
    Aim to achieve a SATISFACTORY rating
    Ensure 70% resolution of internal audit report issues.

    ACADEMIC BACKGROUND

    Bachelor’s Degree in Business studies or Economics
    Master’s Degree will be an added advantage

    WORK EXPERIENCE

    Minimum of 5 years’ experience Remedial/ debt collection and recovery.
    Exposure to and experience in Banking / Financial institution related legal and collections matters is a valuable benefit. Application of knowledge, experience and sound judgement in formulating solutions to rehabilitate through the application of various collection tactics, or via the institution of legal proceedings.
    Experience in managing a Collections and recovery department with the ability to manage and lead staff effectively to achieve the required results. Experienced in the understanding of credit risk assessment procedures to determine the best route of actions to be applied – both as it relates to unsecured and secured lending products.

    SKILLS & COMPETENCIES
    Technical Competencies

    Analytical and structuring
    Action orientation
    Stakeholder engagement
    Commercial awareness
    Risk management

    Behavioral Competencies

    Planning and Organizing
    Decisiveness
    Interpersonal skills
    Negotiation and influencing
    Communication and presentation

    Apply via :

    sidianbank.co.ke

  • Collections Officer, Retail Credit 

Talent Acquisition Manager

    Collections Officer, Retail Credit Talent Acquisition Manager

    JOB SUMMARY:
    To ensure that Retail Business meets its credit objectives through monitoring of accounts’ performance and managing late repayments and arrears to ensures delinquency rates are managed within Bank’s stipulated acceptable levels.
    Key Responsibilities:
    The incumbent will report to Senior Manager, Retail Collections & Recoveries and will be responsible for:

    Monitoring allocated accounts on a daily basis and instituting timely corrective measures to avoid delinquency
    Contacting clients in default to ensure repayments are received.
    Ensure the set collections targets and flow rates are met
    Analyzing paid up debts and recommending closure of the accounts.
    Implementing the set strategies and methodologies to reduce volume of past due accounts and write offs.
    Highlight any credit failures as first level of contact with these issues to provide lessons learnt to improve the credit approval process

    Personal Skills/Attributes:

    Good business communication (written and verbal) skills.
    Should possess strong negotiations and good interpersonal skills and be able to interact with all levels of personnel within and outside the Bank.
    Proficiency in the use of computers – MS office, relevant banking software.
    Good problem solving and analytical skills.
    Good judgment and decision-making skills.
    Ability to work independently, with minimal supervision.
    Ability to work with large volumes of work.

    Qualification and Experience

    Three years continuous working at officer levels in debt management preferably a bank out of which two years must be in credit department. 
    Degree from a recognized University

    Closing:31st January 2023

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    Use the link(s) below to apply on company website.  

    Apply via :