Jobs Kenya

Job Field: Sector in Banking  , Finance / Accounting / Audit

  • Senior Manager – Debt Recovery Bancassurance Business Development Officer Manager – Strategy & Transformation

    Senior Manager – Debt Recovery Bancassurance Business Development Officer Manager – Strategy & Transformation

    Job Description

    Ref: SMDR/8/2018
    Job Summary: The Job holder will be part of the banks senior management team, responsible for reviewing the Bank’s non-performing and distressed assets, and developing appropriate strategies to ensure timely remediation and recovery of amounts due hence minimizing losses to the bank.
    The individual will lead a sizeable team, engage with management and Board in delivering key results with minimal supervision.
    Key Responsibilities:
    The Incumbent will report to the General Manager – Credit and will be responsible for:

    Recruiting, developing and guiding Debt Recovery and Remedial unit in reviewing all non-performing facilities and developing appropriate strategies to ensure efficient and cost effective recoveries.
    Recommending and implementing debt restructures/renegotiations where appropriate to return bad debts to performing book.
    Working with Business units and Credit Managers to promptly remediate any weaknesses identified on the portfolio to reduce events of default.
    Providing appropriate inputs to Board and Management Committees to ensure identified gaps in the lending process are addressed.
    Working with legal team to drive appropriate legal recoveries options and ensuring the due procedures are adhered inorder to avoid potential litigation risk or adverse publicity.
    For cases in court, ensuring the relevant evidence in support of the Bank’s case is properly documented and representing the Bank as a witness as and when required.
    Planning and closely coordinating the Debt Recovery process with various stakeholders, including Lawyers, evaluators and auctioneers amongst others.
    Providing periodic reports to Management and Board Committee’s on the Recovery Status of non-performing portfolio, with clear recommendations on the way forward or closure.
    Liaising with the Head of Credit and Finance to ensure provisions held against bad & doubtful debts are adequate and in compliance with the Prudential Guidelines and IFRS9 requirements.
    Providing input in loan product development and portfolio quality through regular feedback on learning points to avoid underwriting bad credits.
    Periodic training of staff on matters relating to non-performing assets.
    Keeping abreast with and proactively acting on market developments that may adversely impact on the banks success to recover loans.

    Qualifications and Competencies:

    Bachelor’s degree in any business related field.
    Professional qualifications/certifications in CPA/AKIB/Loan Management etc will be an added advantage.
    Masters in a business related field such as Strategic Management, Economics, Finance, and Operations etc.
    At least 4 years’ experience at managerial level, with board reporting responsibilities.
    Thorough understanding and practice of CBK guidelines and IFRS9 requirements.
    Experience in handling complex corporate recovery cases including receiverships, arbitrations and re- negotiations.
    Legal background will be added advantage.

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  • Team Leader Specialized Recoveries And Recoveries

    Team Leader Specialized Recoveries And Recoveries

    Risk Management: understanding all risks – from the economic to the political – that could affect our global business, and offering guidance to all parts of the bank
    Job Purpose
    Manage and lead staff to ensure the minimisation of loss to the Standard Bank (Country name) by constantly improving the collections on NPLs, as well as managing the rehabilitation and retention policy, so as to have the accounts redefined as performing, ensuring staff competence, are sufficiently trained and that the appropriate collection tactics are implemented and ensure security items are timeously and efficiently repossessed and realised and that adequate provisions are kept and that impairment charges comply with policy guidelines; expedite recoveries on the Post Write Off portfolio to enhance profits and ultimately develop and maintain and sustain good working relationships with the other business units within the Standard Bank as well as external stakeholders.
    Key Responsibilities/Accountabilities
    Risk Management
    Ensure that all the necessary systems and controls are in place to properly manage the NPL book, and maximise the rehabilitation of accounts in arrears. To manage and control collection strategies and campaigns within the NPL environment with the aim of maximizing collection effectiveness and efficiency. Ensure effective and efficient repossession and disposal processes, secure storage facilities to be in place, as well as realising any attributable security. Operate within delegated authority levels, and ensure that staff reporting in have sufficient levels of mandate to perform day to day operations. Control and manage regularisation of accounts. Continuously investigate and re-evaluate collection process in terms of international best practice. Manage the control of the Post Write Off portfolio. Resolve all customer queries that arise on accounts in the NPL category. Responsible for the implementation and adoption (within Branch, Department or Section) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes the consideration and approval of PEP on-boarding and continued business engagement in instances where no adverse information is available.
    Relationships Liaise with business partners on developments within Specialised Recoveries, and their needs. Co-operative relationships between the various participants in the credit recovery processes.
    People Management Establish an effective Specialised Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed. Ensure that people management and development frameworks and processes, including: recruitment and selection performance management talent management capacity building equity and diversity Develop team in the context of future capacity requirements Increase awareness amongst staff of statutory governance and legislation applicable to the Credit Control environment through appropriate training and accreditation interventions. Ongoing communication with staff regarding the need to ensure continual compliance.
    Regulatory
    Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action / sanction in respect of regulatory compliance matters. Monitor adherence to internal controls and regulatory requirements and enhance procedures, in need. Report any breaches and exposures to the business unit head and / or the division’s Regulatory Compliance Officer. Maintain high ethical standards to prevent market abuse. Provide relevant MI information to Head of Collections. Control and manage all records in department on action taken.
    Operational Management Implement and manage collection strategies and campaigns. Maintain a high level of customer service. Control and monitor NPL accounts outsourced i.e. Court Orders for Repossession Manage and maintain workflow. Any delegated ad-hoc function. From Head of Collections.
    Key performance measures NPL not to exceed 4.4% of Total Book. Manage the impairment charges. To ensure that staff achieve 100% of agreed benchmark on calls. Systems and controls to properly manage the NPL book. Recovery rate of customer debt. Timely and accurate submission of all required returns / reports. Control Costs within budget. To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously. Co-operative relationships between the various participants in the credit recovery processes, inclusive of attorneys, liquidators, auctioneers, trustees and debt collections agencies. Management of Credit Control team through performance management, career planning, on the job training, succession planning and other assistance.
    Key dimensions of the job Total Number of staff accountable for:  xx NPL not to exceed 4.4% of Total Book. Rehabilitation rate. Recoveries rate. Continuous staff development.
    Important relationships
    Internal Credit Risk Management: Credit Evaluation and Credit Support Units – for assistance on facility and security details Corporate and Investment Banking: Account Executives – for background information on new clients defaulting on payments Personal and Business Banking: Manager, New Business – for background information on new clients defaulting on payments Legal Department: legal advice on the most plausible method of recovery
    External Tracing agents: for assistance where internal tracing has been unsuccessful Attorneys, auctioneers, and debt collections agencies in terms of Service Level Agreements
    Preferred Qualification and Experience

    Bachelor’s degree in Law, Economics, Finance, Accounting or Business Administration
    Ability to manage a large area (volumes, value and staff complement)

    Knowledge/Technical Skills/Expertise

    A good knowledge of the collection process and related admin functions and laid down criteria relating to routine matters. 
    Knowledge of procedural and legal issues involved in the resolution of bad debts evolving from a clear understanding of the provisions of all relevant legislative requirements. 
    Knowledge of various legislative requirements, particularly as it pertains to the recovery of debt liquidation/insolvency/administration/receivership processes 
    Understanding of the bank’s systems, policies and procedures in order to optimally draw on the available information to manage and control the NPL book and to ensure timely submission of all monthly / quarterly returns and reports.
    Knowledge of performance management.
    Good knowledge of the Bank’s lending products; Secured and Un-secured
    Computer literacy

  • Trading & Corporate Dealer

    Trading & Corporate Dealer

    Responsible to
    Head of Trading & Corporate sales
    Closing Date
    17th August 2018
    Purpose of the Position:
    Treasury is the financial heartbeat of the Bank, and therefore, the function ensures prudential and statutory-mandated management of the Banks’ Foreign exchange and Interest Rate risks.
    MAIN ACCOUNTABILITIES
    ACCOUNTABILITY
    OUTPUT

    Revenue Generation through Proprietary Trading

    Proprietary trading in foreign currencies within the given parameters.
    Drive Market making in USDKES and other currencies where applicable
    To maintain exchange positions for the bank within the given parameters and ensure profitable covering of open merchant positions in the interbank markets.
    Product development to hedge against exposure created by customer transactions e.g. spot, forward and swaps.
    Keep track of exchange and interest rate movements in local and international markets while managing the bank’s position in accordance with the market trends.
    Servicing currency requirements for NIC corporate clients and ensuring maximum returns from these relationships.
    Maintaining contact with key players in the industry and gathering information that is likely to affect financial markets.
    Provide competitive quotes to the FX sales team and cover client flows
    Liaise with other subsidiaries on maximization of group trading income
    Effective and timely reports to ALCO on foreign exchange trends and forecasts.

    Treasury Sales

    Identifying, targeting and marketing new FX customers with aim of growing our FX revenues.
    Managing the NIC corporate portfolio and ensuring maximum returns from these relationships.
    Providing innovative solutions to existing and potential customers to increase the wallet size.
    Preparation and circulation of daily treasury bulletins and dissemination of any other market information or research material that is beneficial to relevant parties.
    Cross-sell the banks products by introducing new names to any of the other business sections.

    Operational management

    Constant and effective monitoring of the banks foreign currency exposure to ensure internal and CBK policy limits are adhered to.
    Accuracy of records, appropriate application of products and correctness of P&L position.
    Positions and profit reconciliations in liaison with back office departments
    Timely follow up on all reconciliation items
    Timely renewal of Interbank & Customer Limits.
    Liaise with Reuters and other service providers to ensure smooth operation of dealing resources.

    Direct Reports: _0_Staff
    Job Specifications (Ideal):
    Academic Qualifications:
    Bachelors degree in Economics or Business related field
    Professional Qualifications:
    ACI dealing Certificate
    Work Experience:

    3 years progressive experience in a busy Treasury environment.
    Thorough understanding of the local and international financial services industry.
    General banking experience.

    Skills Required:
    Technical skills

    Financial analysis Skills: Ability to analyse market information and provide structured solutions.
    Analytical business and investment appraisal Skills: Able to provide advice and cause/effect evaluation to support business decision making.
    Technology Skills: High level of computer literacy.
    Industry knowledge: Knowledge of foreign exchange markets and trends of major currencies.

    Personal attributes

    Goal driven and results oriented: Enjoys being measured, and judged by financial and other performance targets.
    Personal Ethics: Has a strong service ethic and demonstrates integrity in work and business contacts.
    Communication Skills: strong evaluation, communication and reporting skills.
    Interpersonal Skills: Builds relationships and networks easily with ability to interact with key contacts in finance sector.
    Work balance: Ability to balance opposing business requirements as well as long and short term requirements independently.

    Working Relationships:
    Internal

    Across the organisation at all levels.
    Director of Treasury, Chief Dealer and Head of Trading for any delegated duties

    External

    Competitors/Other leading Institutions – Market intelligence. To keep up with any developments in the Banking industry.
    Regional and cross country- to ensure sharing of best practices across the organisation.
    Service Providers – for provision and service of the tools of our trade. (Reuters)
    Professional bodies. ACI –The Financial Markets Association of Kenya.

  • Credit Analyst

    Credit Analyst

    Job Description

    Reporting to the Branch Manager, Credit Analyst will be charged with the responsibility of developing business opportunities in in the bank by analyzing credit applications from the branch network and cross-selling other Bank products/services, at the same time working closely with the Relationship Managers/Officers to maintain a high degree of Customer focus and centricity.
    The incumbent will perform the amongst others the below responsibilities;

    Analyzing credit applications received from Relationship Managers and Officers.
    Making appropriate recommendations and presenting them to Credit Committee
    Giving prompt feedback to branches on the fate of their credit applications
    Maintaining credit files & records
    Preparing regular periodic reports
    Keeping track of the Business growth
    Preparation of Monthly reports.
    Regular monitoring of overdue accounts and reporting on action taken to recover overdue amounts during weekly departmental meetings
    Maintaining and evaluating quality of Loans to ensure compliance with lending guidelines
    Ensuring relevant lending covenants are incorporated in the respective approval memos
    Advising Relationship Managers/Officers on all non-performing accounts to Remedial

    Minimum Qualifications, Knowledge Experience & Key Competencies
    The incumbents will be required to possess the following attributes/skills: –

    Business related Degree.
    Previous experience in credit environment and analysis minimum of 3 years
    Required skills credit, Financial, Presentation & Report writing
    A good knowledge of the Banking Act
    A good knowledge of the Bank credit policies and lending guidelines
    A general awareness of the current business trends

  • Product Controller, PBB Finance

    Product Controller, PBB Finance

    Job description
    Job Details
    Finance: Budgeting and forecasting, creating interim and annual financial statements, facilitating internal mergers and acquisitions, as well as dealing with analysts and investors.
    Job Purpose
    Establishment and reporting of Key Performance Indicators (KPI’s) for the Personal and Business Banking (PBB) business unit to aid in decision making and the products, channels and segments profitability.
    Management Information
    Key Responsibilities/Accountabilities

    Develop and implement reporting of key PBB management information (MI) ensuring data integrity and timely communication to relevant managers.
    Reporting

    Provide Reliable information and reports to the bank’s EXCO, PBB EXCO, PB Manco, BB Manco and Stanbic Insurance Agency Limited management
    Provision of accurate and timely monthly PBB Information per segment and Product.

    Channels

    Provision of accurate and timely monthly channel and product financials including yield analysis for all products

    Budget

    Participate in preparation of annual budget, Revised Estimates and forecasts
    Support PBB in review and tracking of costs performance vs. budget

    Revenue

    Revenue Leakage analysis

    Contact

    Point of contact for queries on PBB financial and management information Partnering
    Participate in delivery of various PBB finance and business projects
    Business Information
    Understand the business information needs of head office information receivers and align with country management information needs.

    Preferred Qualification And Experience

    Bachelor of Commerce Degree in Finance/ Accounting
    ACCA / CPA (K)
    1-2 Years experience in management accounting/financial reporting, preferably in a financial services environment.

    Knowledge/Technical Skills/Expertise

    Financial Management
    Financial Analysis
    Financial Acumen
    Statistical and Mathematical Analysis
    Financial and Accounting Control
    Interpreting Financial Statements

  • Fraud Investigations Officer

    Fraud Investigations Officer

    Job Description
    In line with enhancing career progression of staff and to support business growth, we seek to recruit well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill this position within the Security Department.
    Reporting to the Head of Security, the ideal candidate will be required to spearhead the delivery and ongoing development of our counter-fraud and corruption program in the Bank through:

    Advising the Bank and training managers and staff in counter-fraud and corruption strategies and procedures, spanning the full breadth of the Bank operations.
    Besides supporting and influencing managers, plan and conduct investigations by collecting and analyzing data, producing high-quality reports and identifying areas of risk and potential improvement.
    To research the most innovative counter-fraud methodologies– and implement it to the highest standards.
    Contribute to the ongoing development of professional practices within the Bank’s management practice and stays abreast of developments in the investigation field
    Manage the investigation caseload, monitoring the current status and time-lines of each case.
    Coordinate investigation missions as necessary with other investigators, state security agencies, and other stakeholders
    Negotiate and liaise with officials from governments, national and international agencies and partner organizations on investigation-related matters
    Assume accountability for achieving investigation objectives and results, in accordance with accepted international investigation standards and the Bank’s internal policy guidelines
    Provide direction and guidance to consultants and external entities as appropriate.

    Qualifications

    University degree in investigations, management, finance, law, or related field Professional training from a national law enforcement body or investigations academy or its equivalent
    At least 2 years’ additional experience in conducting criminal and/or administrative investigations
    Formal professional training in a comprehensive range of investigation-related areas. A minimum of 5 years of progressively professional experience in complex criminal and administrative investigations
    At least 3 years of experience working within/ with a financial institution
    At least 2 years’ experience working in the role of a senior investigator
    Experience in supervising a team of investigators and managing a large and varied caseload will be an added advantage A professional background and established credibility in the field of complex investigations is essential.

    Desired Competencies

    Strong command of Microsoft office suite
    Good knowledge of Computer Forensic methodology, hardware and software In-depth knowledge of investigation-related analysis tools and software
    In-depth knowledge of investigation management databases and systems

  • Financial Operations Collections Manager

    Financial Operations Collections Manager

    Department: New Business Ventures
    Reports To: Manager, Financial Operations
    Job Purpose Statement
    The purpose of this role is to organize, co-ordinate, manage and control the day to day operations in all markets where NBV is represented (currently Kenya/Tanzania/Uganda/Rwanda and Ivory Coast) for all Micro Savings and Loans (MSL-25 Million customers with a Group Balance sheet of Kes.13Bln) and Digital Finance Services (Loop), to ensure the delivery of service is expeditious, accurate and efficient and that transactions are cost effective and profitable to the bank.
    Key Responsibilities

    Consistency of high quality service of NBV service delivery- target 85% SLA compliance on service requests (30%)
    Minimization of exposures to and impact of operational risks inherent in NBV service delivery with a target of 0.01% in operational losses (30%)
    Relationship management with Partner/Scheme/Service Providers within the Operations functions (10%)
    Quality leadership of the operations team translating into conducive work environment and employee satisfaction (15%)
    Application of established policies, processes, procedures and tools in achieving compliance requirements, optimal efficiency, resource utilization and cost containment (15%)

    Competence Requirements

    Customer focus to effectively lead the team of Operations Assistants in investigation of customer complaints and respond appropriately within set TAT.
    Experience in managing system implementations and integrations relating to back office processes.
    Experience in managing Finance, Accounting and Reconciliations processes in a highly automated organization.
    Knowledge and effective application of all relevant banking policies, processes, procedures and internal control guidelines to consistently achieve required compliance standards or benchmarks
    Quality orientation to effectively perform or guide performance of operations activities/tasks in a manner that consistently produce high quality of service.
    Ability to proactively monitor accounts and take appropriate action as applicable.
    Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
    Relationship management skills applied in a manner that consistently achieves high quality standards or benchmarks.
    Knowledge of CBA Group and NBV products.
    Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
    Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
    Excellent verbal, written and communication skills.
    Personal motivation and drive for consistency in delivering results within deadlines.

    Qualifications

    University Degree – Upper second or equivalent
    Basic MS Office suite skills
    Experience in Partnership Management an added advantage
    At least 4 years banking experience 2 of which must be in a supervisory position and in a highly automated environment

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  • Trade Finance Officer – Imports

    Trade Finance Officer – Imports

    Job Details
    Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible
    Job Purpose
    To ensure that Import Letters of Credit and Documents are well scrutinized, captured, processed and released accurately within the required time periods with minimum risk and cost to the Bank, thereby providing a high standard of professionalism and customer service.
    Key Responsibilities/Accountabilities

    Providing Excellent customer service
    Following up and contacting clients- Customer Care Centre (CCC) and CIB Client Services in a timely and need basis.
    Processing transactions accurately within turnaround times
    Assessment of customer needs, so as to provide effective solutions to customer queries and problems.
    Educating/ updating customers continuously regarding the ITC products and services as and when required.
    Ensuring excellent telephone standards are adhered to at all times.
    Representing the customer’s needs to an internal third party in the best way possible.
    Transaction Processing and Minimizing Risk.
    Meeting agreed turnaround times on trade products.
    Ensuring 100% product knowledge.
    Ensuring that Import Letters of Credit and Documents are captured accurately.
    Following of laid down procedures, checking documentation for correct completeness and ensuring compliance with the ICC rules and regulations of GRG.
    Prioritizing high-risk issues.
    Reporting tools (such as workflow) that are not functional.
    Effective decision making in terms of reporting and referring any potential losses/ problems to the Team Leader or Trade Manager.
    Processing transactions timely within set turnaround times.
    Educating (recording new events regarding transactions) and creating fraud awareness.
    Ensuring that due diligence checks are conducted and special instructions are complied with.
    Controlling/Monitoring Costs
    Ensuring that losses are reduced by adhering to laid down procedures.
    Ensuring that correct revenue is recovered.
    Ensure effective stationery and telephone management.
    Ensuring that productivity targets are met per product specified
    Ensuring Import Bills and maturities are monitored and settled promptly

    Preferred Qualification And Experience
    Relevant University Degree from a recognised University.
    Professional Qualifications

    Banking examinations desirable.
    Experience in Foreign Trade and funds transfers is mandatory
    Exposure to banking operations is desirous

    Knowledge/Technical Skills/Expertise

    Knowledge of documentary credits, including International Rules and Regulations such as UCP 600, URR 525, Incoterms, SWIFT, Standby practices ISBP 928 and URDG.
    An understanding of the role of the Frontline Offices
    A basic understanding of the role of credit division and credit aspects
    A basic understanding of Nostro and Vostro Accounts
    An in depth knowledge of Bank Guarantees, Letters of Credit and the implications/ risks therein
    An in depth knowledge and understanding of indemnities
    Working knowledge of IBSNET and T24 systems are important
    Problem Solving: Highly analytical. Transforms strategy into action. Evaluates broad ranging issues and selects optimum path to achieve longer-term business objectives.
    Follow Through: Ensures that objectives are being met to the required standards, on time, and continues to monitor and ensure effectiveness.
    Technical Competence: Demonstrates the willingness and capacity to acquire the necessary level of technical competence for the job.
    Customer orientation: Defines for the team what relationship is appropriate with other business units. Drives business effectiveness with a balance between external customer relations and the bank’s need for risk management in mind.

  • Internal Audit Manager IT Auditor

    Internal Audit Manager IT Auditor

    Job description
    Job Purpose
    The role provides support in ensuring the achievement of the Internal Audit function objectives which is to provide independent, objective assurance and consulting services that are designed to add value and improve the Bank’s operations.Assist the Bank and the Group in accomplishing its objectives by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control and governance processes.
    Key Responsibilities/Accountabilities

    The Audit Manager will be charged with the responsibility of providing assurance to various stakeholders, that risks are effectively managed to an acceptable degree and the responsibility of providing professional input and support to audit teams and respective auditee’s on audit issues.
    Carry out audits, ensuring effective planning, execution, and reporting.
    Track audit issues with a view to assist management in ensuring that the agreed resolution action plans are implemented timeously to mitigate risks.
    Responsible for the implementation and adoption (within the Department or Section) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes to the extent they relate to / are applicable to the department.

    Key performance measures

    Leading and building a team of competent and engaged individuals with sufficient knowledge, skills, experience and professional certifications to meet the requirements of the function.
    Contribution to the successful achievement of Group Internal Audit strategic objectives.
    Design and implementation of a comprehensive, robust and fit for purpose audit approach and capability for the assignments on the plan.
    Efficiency and effectiveness – including leveraging other assurance providers to manage end-to-end assurance chain (embed combined assurance), and deployment of appropriate techniques, methods and approaches (such as data analytics) to enhance efficiency and effectiveness, etc.
    Reporting significant issues related to the risk management, control and governance processes of entities within the Group. This includes the reporting of emerging trends and the provision of potential improvements to those processes and information concerning the resolution of such issues.

    Preferred Qualification And Experience

    University degree preferably in Accounting, Economics or Finance
    Accounting qualification with a reputable body such as CIIA, CIMA, ACCA, CPA or CA.
    Minimum of 7 years of diversified experience in auditing including experience in a supervisory position.
    Relevant experience in a banking environment is essential.

    Knowledge/Technical Skills/Expertise

    Effective leadership skills and experience in providing strategic and tactical direction and focus to a team of audit professionals.
    Relationships management: Establish relationships that facilitate effective engagement with senior levels of management and executives without compromising independence, objectivity and ethics in any way.
    Communicating the key issues with impact;
    High levels of energy and determination. The ability to work under stretched / demanding conditions and have flexibility to travel as required.

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