Job Field: Sector in Art / Crafts / Languages , Customer Care
-
Bilingual Customer Support Agent-German and English Speaking
Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer’s problems in German Communicate effectively via email and chat with our customers Understand the company’s products so as to answer any questions or concerns Coordinate effectively with peers and your manager Contribute to a high-performance…
-
Somali Language Speaking Call Center Agents
Duties and Responsibilities Assist our client’s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues that are reported on client platform such as requests for account support. Respond to user inquiries with high quality, speed,…
-
Customer Care Specialist (French/English Speaking)
About The Role The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer’s requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximize the customer experience. The incumbent is required to display a professional…
-
Somali Language Speaking Call Center Agents Arabic Language Speaking Call Center Agents
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Somali language speaking call center agents to work in English-Somali medical interpretation department. Duties and Responsibilities Assist our client’s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our…
-
Customer Care Specialist (English & Arabic Speaking) Customer Care Specialist (English & French Speaking)
About The Role The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer’s requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximize the customer experience. The incumbent is required to display a professional…
-
Customer Service Specialist with Spanish
About the role We have an exciting opportunity for an experienced, passionate and professional individual, with the ability to operate in a dynamic environment to join our Customer Care Team as a Customer Care Specialist with Spansh The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer’s requirements at…
-
Bilingual Client Team Leader- German & English Speaking
Responsibilities Ensure achievement of Client KPIs. Ensure the team is organized effectively to maximize productivity Monitor, identify, and resolve performance/behavior/attendance issues using prescribed performance management techniques. Daily report to the delivery manager on team performance against KPIs Handle escalations, and assist agents by providing support on customer queries Time management of staff breaks and schedules…
-
Customer Support Agent- German and English Speaking
Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer’s problems in German Communicate effectively via email and chat with our customers Understand the company’s products so as to answer any questions or concerns Coordinate effectively with peers and your manager Contribute to a high-performance…
-
Customer Support Agent- German and English Speaking
Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer’s problems in German Communicate effectively via email and chat with our customers Understand the company’s products so as to answer any questions or concerns Coordinate effectively with peers and your manager Contribute to a high-performance…
-
Customer Support Agent- German and English Speaking
Duties and Responsibilities Maintaining a positive, empathetic, and professional attitude towards customers at all times. Diagnose and solve the customer’s problems in German Communicate effectively via email and chat with our customers Understand the company’s products so as to answer any questions or concerns Coordinate effectively with peers and your manager Contribute to a high-performance…