Job Field: Sector in Art / Crafts / Languages , Customer Care
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French Speaking Call Center Agents (RTO)
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers. The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. PRIMARY RESPONSIBILITIES: Monitor, anticipate, and manage the live operation to ensure a great user experience. Manage real-time fleet capacity. Lead the communication with the fleet for ongoing orders. Give structured and actionable daily feedback to the ops managers. Ensure a smooth operation by coordinating communication with Live Ops support, clients,couriers, and other operational departments.…
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French Speaking Call Center Agents (RTO)
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit Call Center Agents, who will be a key point of contact between the company and their customers. The main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. PRIMARY RESPONSIBILITIES: Monitor, anticipate, and manage the live operation to ensure a great user experience. Manage real-time fleet capacity. Lead the communication with the fleet for ongoing orders. Give structured and actionable daily feedback to the ops managers. Ensure a smooth operation by coordinating communication with Live Ops support, clients,couriers, and other operational departments.…
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Hair Stylist Technician (Hairdresser)
Job Description Hair stylists make customers look and feel good by providing appealing and fashionable haircut and hair color services. They conscientiously listen to clients’ preferences and recommend hair styles based on face shape and complexion. They also educate customers about proper hair and scalp care. In the hair stylist role, you will shampoo, blow-dry,…
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Bilingual Customer Service Agent- German and English
We’re seeking a detail-oriented and thoughtful person from Kenya to join our growing team to meet an existing client’s needs. (Immediate hire) RESPONSIBILITIES You provide exceptional customer service as the primary point of contact for the platform users, responding to inquiries, and resolving issues in a timely and effective manner to ensure user satisfaction. You…
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Customer Support Agent – German Bilingual
RESPONSIBILITIES You provide exceptional customer service as the primary point of contact for the platform users, responding to inquiries, and resolving issues in a timely and effective manner to ensure user satisfaction. You leverage platforms such as Zendesk, Airtable, and Notion to manage all customer interactions and maintain accurate records. You gather and share constructive…
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Customer Experience Officer (French Speaking)
Job Description Customer Experience Officers are required to: Have a direct day to day interaction with customers Proactively call customers to check satisfaction level. Monitor issues raised from the proactive calls and ensure the issues are closed. Work with internal partners to obtain answers/solutions to clients’ queries Act as the advocate and impetus for process…
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Bilingual Call Center Representative (English/Spanish)
We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels. Job Description Respond promptly and professionally to inbound and outbound calls, emails, and…
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Bilingual Call Center Representative (English/Spanish)
We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels. Job Description Respond promptly and professionally to inbound and outbound calls, emails, and…
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Arabic Speaking Call Centre Agents
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents. Duties and Responsibilities Assist our client’s community and help resolve inquiries empathetically, accurately and on time. Make well balanced decisions and personally driven to be an effective advocate for our community. Investigate and resolve issues…