Job Field: Sector in Administration / Secretarial  , Sales / Marketing / Retail / Business Development

  • Assistant Director (Manager) – Business Development

    Assistant Director (Manager) – Business Development

    This is a key position in the firm charged with the responsibility of leading and overseeing the development and growth of profitable new business and to develop and maintain effective relationships with existing customers. The position holder also ensures business growth through managing business development activities that are deliverable in accordance to the firm’s strategy.
    Key Responsibilities

    Strategic responsibilities :

    Ensure all activities are well coordinated and supportive of the firms ‘go to market’ strategy
    Work alongside the partners and staff in Kenya, in interacting with existing and potential clients, acting as an enabler of market best practice, and instilling sound principles of business development, brand building and reporting excellence.
    Drive Account centricity for Kenya
    Business development strategy implementation for Kenya including pursuit pipeline growth and strategy tailored to grow current client base.
    Understand Kenya economy/market, current dynamics for business and growth opportunities.
    Trend analysis to identify opportunities for expanding current client base and to create a pursuit strategy.
    Network with business association and communities

    Operational responsibilities:

    Participation in the identification and targeting of Priority Accounts
    Priority Account Sales Measurement, analysis and holistic reporting
    Priority Account revenue measurement, analysis and reporting
    Priority Client care measurement, analysis and reporting
    Directing and mentoring Business Development Coordinators in region – includes building capability and structure
    Managing the BD team performance effectively, dealing with poor performance issues providing opportunities for individual growth and development in line with career aspirations, and promoting mobility to provide staff with access to new experiences.
    Coaching Priority Account Managers

    Management and/or direct involvement in the execution of local brand and relationship building campaigns that reinforce the firm’s positioning through:

    Advertising
    Sponsorships
    Exhibitions and conferences
    Events and hospitality
    Mail-shots and newsletters
    Thought leadership
    Marketing collateral
    Media relations
    Recruitment marketing
    Alumni interventions
    Management of onsite, outsourced event managers.

    Management of client relationships at a system and process level ensuring:

    Data quality on all firm’s clients in CRM system
    Support from account leaders
    Financial management and planning including preparing of annual budgets and quarterly forecasts

    Qualifications:

    A Degree with Economics/Social Science subjects/MBA desirable
    CPA/ACCA/CPS (K) qualification & Membership to ICPAK/ACCA/ICPSK

    Experience:

    Proven 5 years’ experience in Business Development/Marketing
    2 years in managerial positions
    Proven ability to grow the business portfolio and understand/apply concepts of cross selling
    In addition, the role requires a good understanding of the services offered by the firm and the revenue generating priorities to ensure that Regional Marketing & Business Development supports the business units in achieving their objectives.

    Competencies:

    Confident negotiator with ability to ‘close the deal’
    Strong organisational and project management skills
    Ability to delight and understand customer needs
    Ability to create strong networks with market players
    Strong communication skills in all forms; written/spoken, email, telephone and presentation.

  • Director Of Business Development

    Director Of Business Development

    Job description
    The Opportunity:
    Arifu, a high-growth edtech company in Nairobi, is looking to hire an ambitious and entrepreneurial Director of Business Development to fuel the growth of our platform and content design services with multinational partners across Africa and globally. This is a full-time position with equity participation based at Arifu’s headquarters in Nairobi.
    Job Description:
    As the Director of Business Development, you are a critical part of the leadership team reporting directly to the CEO with responsibility for:

    Generating and refining sector growth strategies across key verticals including financial services, agriculture, health, consumer goods, energy, telecommunications, and humanitarian / development;
    Building, managing, and training a salesforce to acquire new clients and design high-impact service contracts that impact millions of lives while generating the financial resources necessary to scale operations;
    Collaborating closely with leadership to develop a market expansion strategy taking Arifu into new countries within East Africa and then across key countries in Africa, Asia, the Middle East, and Latin America;
    Managing the sales pipeline and related communications to move partners from lead generation through to deal closing;
    Participating in industry events to expand the company’s network, influence, and brand awareness;
    Overseeing and contributing to the production of client proposals, grant applications, and investor briefs;
    Leading market research efforts to inform and prioritize new product feature development, competitive positioning, new partnerships, upselling opportunities, and team needs;
    Producing financial models that deepen our understanding of the evolving unit economics of our business and optimize pricing across existing and new product lines such as advanced data products and content licensing;
    Identifying new B2B and B2C revenue streams and assess their relative potential to drive growth;
    Advancing internal process automation that reduces CAC while producing stronger analytics for measuring business development team performance;
    Developing and maintaining healthy long term relationships with clients, donors, strategic partners, and investors;

    Qualifications:
    To deliver successfully on the above responsibilities, you bring to the table:

    7+ years of professional experience with at least 3 years in institutional / B2B sales;
    Demonstrated experience managing a team to achieve sales targets or client deliverables;
    MBA or domain-relevant master’s degree;
    Ability to live and work in Nairobi, Kenya;
    Strong analytical skills and ability to generate actionable recommendations from research and analysis;
    Strong financial modelling, analysis, and forecasting skills;
    Deep domain expertise in at least one of the following sectors: financial services, agriculture, consumer goods, telecommunications, health, energy, humanitarian;
    Ability to establish relationships and close deals with multinational executives;
    Persuasive verbal and written communication skills. Fluency in English required;
    Ability to thrive in a fast-paced, resource-constrained, early stage work environment.

    Compensation and Benefits:
    We aspire to be competitive on compensation although, as an early-stage social enterprise, many on the team work just below market rate. To make up for that, staff are able to participate in the Arifu employee share program. We also offer a comprehensive health insurance package and will cover the cost of a work permit for foreign staff. Other benefits include monthly airtime allowance, extra leave, a stocked kitchen, and plenty of ping-pong and foosball.

  • General Manager

    General Manager

    Summary of position
    The candidate should be able to grow business volumes by bringing events to the club and taking the lead role in directing restaurant/club operations, organizing events and marketing operations management to deliver a delightful experience.
    Standards of Performance

    Strategic Focus.
    Spearhead Marketing Strategies & Brand Creation
    Meet budgeted targets.
    Financial Accountability.
    Team Building

    Responsibilities

    Strategic/Operations Management

    Develops and implements the strategic plan, Entertainment plan, budget and Goals program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.
    Manages the function of all restaurant personnel through supervision of second in command and, directly or indirectly, of Unit departmental heads.
    Monitors present and future trends, practices and systems in the hospitality industry and determines ad ensure execution of competitive programs.
    Conducts weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive maintenance programs and judicious planning.
    Is responsible for security and safety of guest and employees and ensures emergency procedures are established, well publicized, practiced and enforced.
    Established and maintains effective internal communication including weekly department head meeting to ensure optimum teamwork and productivity.
    Establishes and maintains effective communication with owning company and keeps fully aware of its organizations and operating structures.

    To be fully aware, and ensure your teams awareness of :

    Licensing regulations and laws.
    Employers Fire Safety regulations.
    Health and Safety regulations.
    Food Safety regulations.
    HACCP regulations.

    Guest Satisfaction

    Ensures highest level of guest satisfaction by providing, within corporate standards, quality guest services and amenities.

    Marketing

    Participates actively in selling their restaurant/Club through personal involvement with all potential markets.
    Contributes to TH growth by identifying and communicating potential development opportunities.
    Plan with the marketing department effective themes that meet required financial performance.

    HR

    Oversees and directs the personnel function of the club in liaison with the HR including recruitment, hiring, orientation, coaching, counseling, training, wage and salary administration, labor relations, performance appraisal and succession planning.
    Monitors applicable laws and regulations and ensures compliance
    Establishes and maintain effective employee relations
    Develops recognition programs, advertising and promotion campaigns to obtain greatest market awareness and patronage
    Ensure adherence to the department’s Standards of Procedure and ensure that your team has full knowledge of the same and to provide training if and when necessary to your team to fill any skill gaps.

    Purchasing and Finance

    Monitors purchasing practices to ensure compliance with TH policy and procedures
    Approves all purchases in liaison with the controller and the procurement officer.
    Expenses all company expenditures in accordance to the Procurement SOPs.
    Performs other assignments as defined by the needs of the property or as directed by the HR/CEO.
    Cash Flow Management.

    Qualifications

    Diploma/Certificate in Hospitality with a bias in F&B from a recognized institution.
    Certificate in Events/Project Management an added advantage.
    At least 5-7 years’ experience in the hospitality industry (CLUB SET UP).
    Strategic Focus with good business acumen.
    Conversant with the Restaurant POS (point of sale) system.
    Good Communication/presentation skills.
    Good understanding of all items contained within the menu’s and wine lists.
    Good knowledge of the products in hospitality industry

  • Branch Manager

    Branch Manager

    Job description
    Key Responsibilities

    Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
    Overall responsible for branch profitability ;
    Manage and supervise the branch operations and staff and ensure that company policies and procedures are adhered to;
    Meet the various revenue targets for all product lines as agreed with the businesses;
    Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
    Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
    Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
    Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
    Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
    Responsible for ensure proper credit control management in the branch; and
    General management and administration of the branch office.

    Requirements

    Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
    5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
    Professional qualification in Insurance (ACII, FLMI or AIIK).

  • Director of Business Development 

Chief Technology Officer 

Senior Quality Assurance Analyst

    Director of Business Development Chief Technology Officer Senior Quality Assurance Analyst

    Job Description
    This is a full-time position with equity participation based at Arifu’s headquarters off Kindaruma Road, Nairobi.
    Send your CV with “Director of Business Development” in the subject and tell us what excites you about this role. If we see a good fit, we’ll get back to you to set up a first conversation.
    Job Responsibilities

    Generating and refining sector growth strategies across key verticals including financial services, agriculture, health, consumer goods, energy, telecommunications, and humanitarian / development;
    Building, managing, and training a salesforce to acquire new clients and design high-impact service contracts that impact millions of lives while generating the financial resources necessary to scale operations;
    Collaborating closely with leadership to develop a market expansion strategy taking Arifu into new countries within East Africa and then across key countries in Africa, Asia, the Middle East, and Latin America;
    Managing the sales pipeline and related communications to move partners from lead generation through to deal closing;
    Participating in industry events to expand the company’s network, influence, and brand awareness;
    Overseeing and contributing to the production of client proposals, grant applications, and investor briefs;
    Leading market research efforts to inform and prioritize new product feature development, competitive positioning, new partnerships, upselling opportunities, and team needs;
    Producing financial models that deepen our understanding of the evolving unit economics of our business and optimize pricing across existing and new product lines such as advanced data products and content licensing;
    Identifying new B2B and B2C revenue streams and assess their relative potential to drive growth;
    Advancing internal process automation that reduces CAC while producing stronger analytics for measuring business development team performance;
    Developing and maintaining healthy long term relationships with clients, donors, strategic partners, and investors;

    Qualifications

    7+ years of professional experience with at least 3 years in institutional / B2B sales;
    Demonstrated experience managing a team to achieve sales targets or client deliverables;
    MBA or domain-relevant master’s degree;
    Ability to live and work in Nairobi, Kenya;
    Strong analytical skills and ability to generate actionable recommendations from research and analysis;
    Strong financial modelling, analysis, and forecasting skills;
    Deep domain expertise in at least one of the following sectors: financial services, agriculture, consumer goods, telecommunications, health, energy, humanitarian;
    Ability to establish relationships and close deals with multinational executives;
    Persuasive verbal and written communication skills. Fluency in English required;
    Grit and resourcefulness in the pursuit of solutions to the problems that stand in your way;
    Ability to thrive in a fast-paced, resource-constrained, early stage work environment.

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  • Division Manager

    Division Manager

    Job description
    Job Overview:
    The job incumbent is responsible for the in-country co-ordination and implementation of the divisional business plan across customer segments within Food & Beverage.
    Main responsibilities:

    Managing the complete portfolio of marketing and sales activities for the F&B Division in the given geographic area.
    Developing the business and implementing short, mid and long term strategic plans.
    Continually evaluating local market requirements and coordinating these as a networker with Regional peers and subordinates.
    Preparing and managing the budgets.
    Maintaining appropriate involvement with key customers and associations.
    Successful managing a sales team.
    Contacts at high level with decisions makers, opinion leaders, authorities.

    Basic requirements:

    University Degree – technical degree with an MBA as a perfect fit
    Knowledge of F&B Market in the given area
    At least 10-12 years of professional sales experience in a related industry (B2B)-Preferably 4-5 years Sales Management experience
    Fluent in English
    High level of negotiations and communication skills
    Good experience in sales and sales team management
    Strategic thinking
    Proficient in PC skills
    Travel 50 % of the time

    A trusted partner at more than one million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With 2016 sales of $13 billion and 48,000 associates, Ecolab delivers comprehensive solutions and on-site service to promote safe food, maintain clean environments, optimize water and energy use and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com

  • Promoter Supervisor

    Promoter Supervisor

    Achieves maximum sales profitability and growth.To serve customers by selling products; meeting customer needs
    Duties

    Obtain and maintain weekly prices indexes
    Weekly merchandisers planning, management and monitoring Daily Market visit
    Shelf Display market share monitoring
    Up country Market monitoring
    POP Distribution in all channels
    FSM Incentive System Verification & Cross check
    Hyper channel Data Collection
    Promoters & Merchandiser Incentive calculation & Verification
    In-store display management
    Weekly market sensing and reporting
    And any other duties allocated to you by your supervisor

    Job Requirements

    Diploma in Marketing or University graduate
    Three years’ experience as Indoor Salesman in a retail chain
    Knowledge of E-mails, MS Office.
    Fluent in English
    Excellent communication skills (verbal and written)
    Time management skills
    Integrity/Ethics
    Teamwork
    Ability to handle pressure

  • Career Advisor

    Career Advisor

    Job Description

    The successful individual should be able to keep clean student records, should be self-motivated, time conscious and meticulous about his/herwork.
    Must be a team player, have integrity and be able to work with minimum supervision.
    This is also a sales position with a role similar to that of a “Receptionist” of a Front Office.
    The suitable candidate will be based in Nairobi and should:

    Be a Diploma Holder related field
    Possesses excellent interpersonal, communication skills and people skills
    Be able to work flexible hours (Up to 7p.m. in the evenings)
    Have the ability to work under pressure
    Have worked in a similar role for at least 6 Months

  • Senior Trade Promotion Officer

    Senior Trade Promotion Officer

    Job Category
    Other British Government Departments (Partners across Government, including UK Visas)
    Job Subcategory
    Department for International Trade (DIT)
    Job Description (Roles and Responsibilities)
    Main purpose of job:

    To lead on trade promotion work for the critical sectors of oil & gas and renewable energy in Kenya. This will involve planning and delivering multi-year campaigns in these two sectors, with regular engagement with the Kenyan Government as well as British, Kenyan and international business in order to build connections and make deals happen.
    To manage the regional renewables campaign, working with other posts in East Africa and beyond, leading the delivery of that campaign’s objectives and guiding others towards getting deals done.
    To manage the work of non-campaign sectors, including our Trade Services work as well as officers involved in agricultural technology, digital/tech, and healthcare. To oversee delivery of our charged services through the Trade Services function, ensuring revenue and quality objectives are met, and lead others in seizing opportunities in non ‘campaign’ sectors.
    To manage 2 officers in the DIT Kenya team.

    Roles and responsibilities / what will the jobholder be expected to achieve?:
    The Role:
    This is a great opportunity to work in an exciting and challenging environment on a high profile agenda within the Department for International Trade, part of the British High Commission in Nairobi.
    The renewable energy and oil & gas sectors are top priorities for UK trade interests in the region, and there are many major opportunities in Kenya to pursue. The role focuses on supporting British companies seeking commercial success, and also on identifying major future opportunities as well as quick wins. It requires the tenacity to support British companies achieve success in Kenya, as well as the ability to assess the sector and provide advice on where the strategic opportunities lie. There will be specific commercial targets to meet in terms of value of exports supported when deals close. There will also be a need to look long-term, assessing trends and opportunities early on. There will be a need to consider and support investment from the UK as well as exports. (40%)
    The regional renewables campaign lead requires driving a virtual team made up of renewables leads in Ethiopia (particularly important), Uganda and Tanzania. This means managing the campaign in terms of events and finances, overall thrust and approach, and maintaining oversight of metrics and milestones. Driving a virtual team can be a challenge: this will take strong interpersonal skills, project management abilities, and the ability to pick up technical detail quickly. (30%)
    Trade Services and non-campaign sectors are important to DIT because trade services help us generate revenue for our other activities. The officer will oversee the regional trade development manager’s work, monitoring progress and providing guidance and energy to achieve revenue and quality objectives. Non-campaign sectors are areas where there is potential in the present or future to achieve success, which will also benefit Kenya’s development aspirations. The officer will ensure that these objectives are being met, guiding the officers in the team to achieve this. (20%)
    Management of two dynamic and experienced officers is also an important part of the role. (10%)
    The officer will be a confident self-starter, a team player with excellent communication skills, and the ability to network with a wide range of contacts at senior levels in Government and the private sector. They will be credible when talking to business and adept at picking up effective ways of working within UK Government. This will include working through the various teams at the High Commission, including the High Commissioner and his Deputy, as well as the Trade Envoy and UK Ministers. Integrating with the DIT Africa region is a must: we are a regionalised and networked organisation, delivering to an ambitious Africa Trade Plan as well as through the High Commission and this needs to be carefully balanced.
    They will be responsible for delivering to a challenging set of objectives reflecting support to successful UK commercial outcomes in the sectors of responsibility, as well as for guiding a dynamic and diverse virtual team aiming to achieve commercial goals in renewables in the region.
    The team also contributes to Her Majesty’s Government’s work on the Prosperity agenda; as part of ‘One Government,’ we need to work very closely with our Foreign Office and Development colleagues to balance various UK interests in this area, and take full advantage of the opportunities of a cross-Government approach. As the senior trade promotion lead at DIT Kenya, this will be a particularly important part of the role.
    The Prosperity/Economic Development part of the High Commission is likely to receive a significant personnel boost in the coming year, building on recent changes such as the addition of a Trade Policy capability. As a result of these changes, this could mean future changes to the job specification.
    The Department for International Trade:
    The Department for International Trade (formerly referred to as UK Trade & Investment, or UKTI) is the British Government Department responsible for promoting British trade across the world and ensuring the UK takes advantage of the huge opportunities open to us.
    We are responsible for

    Developing, coordinating and delivering a new trade and investment policy to promote UK business across the globe;
    Developing and negotiating free trade agreements and market access deals with non-EU countries;
    Negotiating plurilateral trade deals;
    Providing operational support for exports and facilitating inward and outward investment.
    The DIT team in Kenya is charged with trade development between the UK and Kenya, in particular UK exports and outward investment to Kenya. We are also responsible for UK Export Finance, the UK Government’s export credit agency.

    Resources managed (staff and expenditure):
    DIT Renewables campaign sector budget
    2x B3 staff
    Essential qualifications, skills and experience

    A proven track record of fostering business relationships or a demonstrated understanding of commercial enterprise;
    Ability to speak credibly with senior representatives of public and private sector organisations;
    Ability to prioritise, effectively manage and execute multiple tasks to a high standard, both through individual and team delivery
    Ability to excel in a collaborative team environment
    Professional skills in MS Office, Excel, and Outlook;
    Excellent interpersonal skills;
    Willingness to work under time pressure;
    Ability to work autonomously to deliver a wide range of responsibilities;

    Desirable qualifications, skills and experience

    A strong and proven understanding of/expertise in the oil & gas and renewables sectors in Kenya;
    Management experience;
    Experience of working in the private sector in Kenya;

    Required competencies
    Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Delivering at Pace