Job Field: Sector in Administration / Secretarial , Banking
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Registry Officer
JOB PURPOSE The job holder will be responsible for handling, filing and archiving bank documents as received from central operations Accounts, central operations loans and all branches countrywide. Ensure adherence to the Bank standards while handling the Bank documents and discharging of the record management deliverables for safe custody and retrieval of the documents. KEY…
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Fund Administrator
Roles and responsibilities Achieving Zamara’s ambitious strategic priorities will be complex and challenging. Its continued success will be dependent on building and retaining a world-class team. The Fund Administrator will address the administrative aspects of pension schemes in order to drive data integrity, client satisfaction and client retention. This role reports to a Manager, Operations…
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Assistant, Administration
Job Purpose To provide end-to-end secretarial support to the CIB head by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards. Key Deliverables Compile and review expense claims of the executive’s direct reports, highlight key concerns and present to the executive for approval. Compile…
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Finserve Operations Service Delivery Officer Operations Officer Finserve
Job Purpose: The Officer will foster customer loyalty through high-quality interactions at each step. The officer will be responsible for improving the service delivery to customers have with the Finserve suite of products i.e Equitel, Jenga PGW,Jenga API, Market place and any other product under Finserve with the goal of increasing customer satisfaction. The officer will be responsible for overseeing multiple different processes, all geared…
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Support Operations Analyst Product Specialist, Core Banking
The IT Support Operations Officer role is responsible for the provision of ICT support to the Core Banking Systems and other Business systems by providing technical assistance, analysis, and solutions to issues reported or escalated from the service desk and the Daily COB (Close of Business) activities are performed across all Core Banking platforms as…
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Process Modelers
Reporting to the Business Growth and Development Manager, the ideal candidate’s key duties and responsibilities will include: PURPOSE OF THE ROLE The Process Modeler will be responsible for the development, documenting and implementing of all Procedure Manuals processes related Group Operations. This person will act as a point of contact between the Group operations procedures…
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Branch Manager – Branch Banking
JOB PURPOSE Ensuring overall Branch Management, Staff Management, Business Growth and Development and Operational Excellence. This role also develops and implements business strategies to deliver performance and growth targets as well as maintain good business environment. KEY RESPONSIBILITIES AND ACTIVITIES Strategic input and planning: Contributes to the completion of the Sidian Bank Retail Operational plan…
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Head Infrastructure & Data Centre
Position scope: Responsible for managing end-to-end operations, processing, maintenance and enhancement of the Bank’s Networks and Infrastructure for smooth business operations and attaining of strategic corporate goals and objectives. Key responsibilities: Accountable for day to day operational, processing, administrative and maintenance tasks of Bank’s Infrastructure. Providing high availability of all bank’s systems and services…
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Manager, E-Channels, Cards and Interfaces Support Digital Support Manager
Job Description The Position: Reporting to the Senior Manager, Channels Support, the job holder will be responsible for ensuring that all digital channel systems that are deployed in the bank are properly managed and supported to provide high availability and exceptional customer experience on 24/7 hour basis. Key Responsibilities: Maintain an efficient Card Management System.…
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Head of Private Banking Senior Product Manager-Digital Financial Services Nbv
DEPARTMENT: PERSONAL BANKING REPORTS TO: HEAD OF PERSONAL BANKING UNIT JOB PURPOSE STATEMENT To provide leadership that will enhance the Private Banking Product Concept and Strategy and deliver profitable business growth targets for Personal Banking Sector within this market segment. This includes defining market segment, developing strategic business plans to acquire new customers, grow the…