Job Experience: Experience of

  • Community Associate

    Drive, Energy, Ambition, Ideas… What will you be doing?
    Our centres offer busy professionals the perfect space in which to work, engage and be productive. Equipped to cater for their every need, they are built creatively, with the latest equipment and connectivity to support even the most hectic of working demands.
    You will be critical to making our centres run like clockwork. Our buildings may be beautiful, and the tech top-notch, but it is people like you who really complete the experience. If you join us as a Community Associate, you will help create a great environment for our customers, which means they return happy, time and time again.
    What you’ll need…

    Customer service – this is at the heart of what we do so you should have a background in the service industry and have dealt with a diverse mix of people and customers. We offer a comprehensive induction and lots of training so we will consider people from a range of backgrounds such as Retail, Hospitality the creative arts…anywhere where the customer is at the heart of the business.
    Leadership – You’ll be working in a small team of between 2-5 people (depending on the size of your centre) so you should have experience of working independently. Leaders at IWG are inspiring, caring and nurturing to ensure their people feel motivated to deliver world class customer service, every single day. If you join us, you’ll be developing your career from day one!
    Tech – We use a variety of systems and tech in our centres, so you’ll need to have a good command of basic IT packages such as MS Office. We will teach you the rest.
    Problem Solving – No two days will be the same, each one will throw up new challenges for you to overcome. Problem solving is important, you will be thinking on your feet, ensuring your centre always run smoothly.

    What’s In It For You…

    You get to work in an amazing office building with great facilities
    A structured, comprehensive induction and ongoing training to help you settle into your new job and grow your career
    Lots of variety and new challenges – no two days are the same
    An opportunity to help to run a centre as if it was your own
    Dynamic working environments, with committed teams to build great relationships with customers
    Generous benefits and salary
    Sales & KPI led bonus & incentives
    We are a truly global business with 3,400 locations in 120 countries. This means we can offer continual development and opportunities for progression including international mobility.
    A truly diverse and inclusive workforce
    Work/Life balance – standard business hours (Monday to Friday)
    A full time, permanent job that you can rely on

    Apply via :

    jobs.iwgplc.com

  • Salesperson

    Salesperson

    Role Description
    This is a full-time on-site role for a Salesperson at MyCredit in Kerugoya. The Salesperson will be responsible for day-to-day sales activities, reaching out to potential clients, presenting product offerings, closing sales, and meeting sales targets.
    Qualifications

    Excellent communication and interpersonal skills
    Proven track record in sales and meeting targets
    Strong negotiation and persuasion abilities
    Knowledge of financial products and services
    Customer service orientation
    Ability to work in a fast-paced environment
    Experience with CRM software
    Bachelor’s degree in Business Administration or related field

    Apply via :

    www.linkedin.com

  • Accounts Receivable Accountant

    JOB SUMMARY

    The Accounts Receivable (AR) Accountant is responsible for managing and executing all aspects of the accounts receivables process. This includes posting AR receipts, reconciling customer accounts, preparing AR reports, and ensuring compliance with company policies and tax regulations. The role requires attention to detail, strong organizational skills, and the ability to meet deadlines consistently.

    KEY ROLES & RESPONSIBILITIES:

    Posting AR Receipts, Withholding VATs, and Adjustments:

    Post AR receipts and withhold VATs within 2 hours of receiving bank statements.
    Allocate and pass petty adjustments within 24 hours.

    Reconciliations:

    Reconcile individual customer accounts and control accounts by the 1st day of each month.
    Complete TIMS reconciliations by the 4th day of each month.

    Issuing Credit Notes:

    Issue credit notes as needed, ensuring completion within 14 days of lodging a complaint.

    Account Statements:

    Send account statements by the 1st day of each month.

    Debtors Follow-Up and Collection:

    Follow up with debtors and ensure collections are in line with the set targets and company policy.

     Banking:

    Ensure AR receipts are banked on their due dates.

    AR Reporting:

    Prepare various AR reports, including receipt registers, ageing reports, credit control reports, team activity reports, and sales and collection trends, by the 3rd day of the month or as required.
    Update the sales and management teams on collection status by the end of each day.

    Documentation:

    Properly document AR records according to company policy.

    Cash Flow Management:

    Prepare and monitor cash flow analytics before the start of every Monday and update management on the cash situation.

    Petty Cash Payments:

    Initiate Pesawise payments as required, ensuring completion within 1 hour of the request.
    Post incoming/outgoing Pesawise payments within 2 hours of receiving bank statements.
    Reconcile Pesawise wallets within 24 hours of receipt of bank statements.
    Properly document Pesawise records according to company policy.

    Tax Filing:

    File withholding taxes, withholding VAT, VAT, and Standard levy preferably 2 business days before their respective deadlines.

    Compliance:

    Ensure compliance with company policies and OSHA guidelines.
    Ensuring that the FSMS conforms to the requirements as established
    Verify that all activities are conducted as planned and in line with FSMS.

    KEY PERFORMANCE INDICATORS (KPIS)

    Timeliness of Posting AR Receipts and Withholding VATs:

    KPI: Post AR receipts and withhold VATs within 2 hours of receiving bank statements.
    Target: 100% of transactions posted within 2 hours.

    Efficiency in Allocations and Adjustments:

    KPI: Allocate and pass petty adjustments within 24 hours.
    Target: 98% of allocations and adjustments completed within 24 hours.

    Accuracy in Reconciliations:

    KPI: Reconcile individual customer accounts and control accounts by the 1st day of each month.
    Target: 100% reconciliations completed accurately by the deadline.
    KPI: Complete TIMS reconciliations by the 4th day of each month.
    Target: 100% TIMS reconciliations completed accurately by the deadline.

    Issuance of Credit Notes:

    KPI: Issue credit notes within 14 days of lodging a complaint.
    Target: 100% of credit notes issued within the specified timeframe.

    Distribution of Account Statements:

    KPI: Send account statements by the 1st day of each month.
    Target: 100% account statements sent on time.

    Debtors Follow-Up and Collection:

    KPI: Follow up with debtors and ensure collection in line with the set target and company policy.
    Target: Meet or exceed monthly collection targets.

    Timeliness in Banking:

    KPI: Ensure banking of AR receipts on the due dates.
    Target: 100% of AR receipts banked on the due dates.

    Preparation of AR Reports:

    KPI: Prepare various AR reports, including receipt registers, ageing reports, credit control reports, team activity reports, and sales and collection trends, by the 3rd day of the month or as required.
    Target: 100% reports prepared accurately and on time.
    KPI: Update sales and management teams on collection status by the end of each day.
    Target: 100% daily updates provided on time.

    Proper Documentation:

    KPI: Properly document AR records as per company policy.
    Target: 100% compliance with documentation policies.

    Cash Flow Management:

    KPI: Prepare and monitor cash flow management (cash flow analytics) before the start of every Monday and update management on the cash situation.
    Target: 100% of cash flow reports prepared and updates provided on time.

    Efficiency in Pesawise Payments:

    KPI: Initiate Pesawise payments within 1 hour of request.
    Target: 98% of Pesawise payments initiated within 1 hour.
    KPI: Post incoming/outgoing Pesawise payments within 2 hours of receiving bank statements.
    Target: 100% of Pesawise payments posted within 2 hours.
    KPI: Reconcile Pesawise wallets within 24 hours of receipt of bank statements.
    Target: 100% reconciliations completed within 24 hours.
    KPI: Properly document Pesawise records as per company policy.
    Target: 100% compliance with documentation policies.

     Timeliness in Tax Filing:

    KPI: File withholding taxes, withholding VAT, VAT, and Standard levy preferably 2 business days before their respective deadlines.
    Target: 100% of taxes filed at least 2 business days before deadlines.

    Overall Performance:

    KPI: Consistently meet or exceed all above targets.
    Target: Achieve at least 95% of all specified KPIs each month.

    Qualifications:

    Bachelor’s degree in Finance, Accounting, or a related field.
    Proven experience in accounts receivable or a similar role.
    Strong understanding of accounting principles and AR processes.
    Proficiency in accounting software (SAP B1) and MS Office, particularly Excel.
    Excellent organizational and time-management skills.
    Attention to detail and accuracy.
    Strong communication and interpersonal skills.
    Ability to work independently and as part of a team.
    Knowledge of local tax regulations and compliance requirements.

    Key Competencies:

    Analytical thinking and problem-solving skills.
    Ability to handle multiple tasks and meet tight deadlines.
    Customer-focused with a commitment to providing excellent service.
    Strong ethical standards and integrity.

    Apply via :

    www.careers-page.com

  • Sales Executive

    Role Description

    This is a full-time on-site role for a Sales Executive at Ngao Credit Ltd in Mombasa. The Sales Executive will be responsible for promoting financial services, building client relationships, meeting sales targets, and providing excellent customer service on a day-to-day basis.

    Qualifications

    Sales, Marketing, and Negotiation skills
    Excellent communication and interpersonal abilities
    Experience in the financial services industry
    Ability to work independently and as part of a team
    Proven track record of meeting and exceeding sales targets
    Customer-oriented approach
    Bachelor’s degree in Business Administration, Marketing, or related field

    Apply via :

    www.linkedin.com

  • Migration, Mobility and Displacement Consultant Researcher

    The consultant will work with the Migration, Mobility, and Displacement team, in the Human Settlements Group. The contract covers deliverables for two confirmed IIED projects: Understanding and measuring refugee wellbeing in protracted situations: Refining and testing a framework and online tool, and Changing the narrative on where displaced people belong – a programme of advocacy and policy engagement to maximise impact from IIED’s existing portfolio of research on forced urban displacement. A further unconfirmed project focusses on migration governance in East and the Horn of Africa. The total number of days available for this consultancy will depend on the outcome of an ongoing competitive bidding process for the third project. We are looking for a consultant to undertake primary and secondary research

    The consultant will work with IIED staff and partners to analyse qualitative data and design quantitative methodologies, support a range of participatory city exchanges and planning forums, and help design project workshops.

    To express your interest, please email Morgan.Jennings@iied.org with your CV and a covering letter outlining how your experiences to date are relevant to the opportunity

    Apply via :

    Morgan.Jennings@iied.org

  • Facilitator: Inclusive Dialogue Mechanism on Global Gateway (Digitalisation) Investment 


            

            
            Rapporteur: Inclusive Dialogue Mechanism on Global Gateway (Digitalisation) Investment 


            

            
            Sign Language Interpreter: Inclusive Dialogue Mechanism on Global Gateway (Digitalisation) Investment

    Facilitator: Inclusive Dialogue Mechanism on Global Gateway (Digitalisation) Investment Rapporteur: Inclusive Dialogue Mechanism on Global Gateway (Digitalisation) Investment Sign Language Interpreter: Inclusive Dialogue Mechanism on Global Gateway (Digitalisation) Investment

    The Facilitator’s objective is to organize a creative, engaging, and dynamic dialogue that effectively communicates the initiative’s purpose and involves the audience. The Facilitator will manage the flow of the program, introduce key participants, and facilitate interactions to ensure the dialogue runs smoothly, resonates with attendees, and emphasizes the importance the role CSOs in all their diversity in Kenya in actively engaging and contributing to the CSOs structured dialogue on the EU-Kenya collaboration.

    Scope of Work and Terms of Reference

    The responsibilities of the facilitator shall include:

    Setting the tone for the dialogue to create a welcoming, energetic, and engaging atmosphere for all attendees.
    Managing the dialogue schedule to ensure that each segment of the program begins and ends on time. This includes coordinating transitions between speakers and breakout rooms.
    Introducing speakers and participants by providing background information and context about their roles and relevance in the dialogue.
    Engaging the audience by encouraging active participation and interaction. This may involve inviting questions and managing interactive segments.
    Troubleshooting any technical issues, delays, or unexpected changes by consulting the event host and handling the challenges smoothly to maintain the flow of the dialogue without disrupting the participants’ experience.
    Ensuring that the dialogue is inclusive and representative of diverse voices ( women, youth, persons with disabilities, refugees, persons with HIV, , adolescent girls, young women, internally displaced persons etc).

    Key Deliverables and Outputs.

    Facilitation of the Inclusive Dialogue Mechanism on Global Gateway ( Digitalisation) Investment in Kenya.
    One pager facilitator’s reflection of the dialogue with details of what worked well and what should be improved in the upcoming dialogues.

    Required Qualifications, skills and Competencies.

    Educational Background: A degree in communications, public relations, event management, development studies, gender studies, social sciences or a related field is preferred. Relevant certifications in public speaking or event coordination may be beneficial.
    Experience: Proven experience as a Facilitator or in a similar role, particularly in managing events related to CSOs in Kenya and human rights is highly valuable.

    Skills:

    Exceptional verbal communication skills, with the ability to articulate ideas clearly and engage a diverse audience.
    Confidence and poise in front of an audience, with the ability to handle both prepared material and spontaneous interactions effectively.
    Strong organizational skills to manage the event schedule, coordinate between speakers, and ensure smooth transitions.
    Quick thinker and problem-solving skills to address any issues that arise during the event, such as technical difficulties or schedule changes.

    go to method of application »

    Interested applicants should send the following:Applications are by e-mails only, sent to:  recruitment@femnet.or.ke. Please indicate the reference on the subject line as. Deadline for submission of applications is 27/11/2024.

    Apply via :

    recruitment@femnet.or.ke

  • Administration Officer 


            

            
            Finance and Admin Officer 


            

            
            Business Development Officer

    Administration Officer Finance and Admin Officer Business Development Officer

    Role Purpose

    The Administration Officer will be responsible for ensuring the smooth running of all administrative functions at the institution. The role involves managing day-to-day operations, supporting academic and non-academic staff, and ensuring an efficient and conducive learning environment for students.

    Key Responsibilities

    Administrative Support

    Manage office operations, including filing, correspondence, and scheduling meetings.
    Maintain accurate records of students, staff, and inventory.
    Assist with the preparation and dissemination of timetables, examination schedules, and academic calendars.
    Monitor and manage the institutions communication channels, including email, phone, and official notices.

    Student Management

    Oversee student enrollment processes, ensuring accurate documentation and smooth transitions.
    Maintain up-to-date student records, including attendance, academic performance, and disciplinary actions.
    Address student inquiries and concerns, providing timely and professional responses.

    Staff Coordination

    Support teaching and non-teaching staff in administrative matters, such as leave applications, staff records, and payroll coordination.
    Assist in organizing staff training, workshops, and meetings.
    Maintain confidentiality in handling staff records and sensitive information.

    Facility Management

    Ensure classrooms, workshops, and other facilities are well-maintained and equipped.
    Coordinate with maintenance staff to address repairs and upkeep of college infrastructure.
    Manage procurement of office supplies, teaching materials, and equipment.

    Financial Administration

    Collect and record student fees, issuing receipts and maintaining financial accuracy.
    Assist the finance department in budget tracking and petty cash management.
    Prepare monthly financial and administrative reports for the Principal or College Administrator.

    Event Planning and Coordination

    Assist in organizing college events, including graduation ceremonies, open days, and extracurricular activities.
    Ensure proper logistical arrangements, including venue, materials, and communication with stakeholders.

    Compliance and Reporting

    Ensure the college complies with government regulations, including education policies and health and safety standards.
    Prepare and submit required reports to relevant education authorities.

    Any Other Duties

    Perform additional tasks as assigned by the Principal or College Administrator to support the efficient operation of the college.

    Experience

    Strong organizational skills and attention to detail.
    Proficiency in office software (e.g., MS Office Suite).
    Excellent communication and interpersonal skills.
    Ability to work independently and manage multiple tasks.

    Skills and Competencies

    Understanding of educational systems and policies.
    Strong problem-solving and decision-making abilities.
    Confidentiality and professionalism in handling sensitive information.
    Ability to build and maintain positive relationships with staff, students, and stakeholders.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :