Job Experience: Experience of

  • Marketing Officer

    Marketing Officer

    Main Purpose

    To excel as a Marketing Officer – Business Generation, you must demonstrate strong business negotiation skills, customer empathy, organizational abilities, and the capacity to work effectively under pressure while managing multiple tasks.
    As a proactive and self-driven professional, you will focus on driving sales growth, building customer relationships, and closing deals. Your primary goal is to present and sell the company’s products and services to businesses, organizations, and government agencies by generating leads, conducting sales presentations, and negotiating contracts. A deep understanding of sales dynamics and superb interpersonal skills are critical for success in this role.

    Key Responsibilities

    Sales and Lead Generation

    Actively seek out and identify new business opportunities.
    Generate leads through research, networking, and customer outreach.
    Meet and exceed daily, weekly, and monthly sales targets.

    Client Engagement and Relationship Management

    Present, promote, and sell FCL products and services to prospective and existing clients.
    Conduct sales presentations and product demonstrations to showcase value.
    Build and maintain a diverse and active customer database.
    Handle customer inquiries, complaints, and questions promptly and professionally.
    Cultivate strong client relationships to ensure satisfaction and repeat business.

    Sales Process Management

    Prepare and submit accurate sales quotes, tenders, and prequalification documents.
    Follow up on sales leads, negotiate contracts, and close deals.
    Maintain accurate and updated sales records and reports (daily, weekly, monthly).
    Ensure timely debt collection from clients.

    Marketing and Promotion

    Develop and execute marketing strategies to promote FCL products and services.
    Research industry trends to identify new marketing and sales opportunities.
    Represent the company at client meetings, trade shows, and promotional events.

    Requirements

    Education: Diploma or Degree in Marketing, Sales, Business Administration, or a related field.
    Experience: Proven track record in sales and marketing; experience with CRM tools is an advantage.

    Skills:

    Strong negotiation and closing skills.
    Excellent interpersonal and communication skills.
    Self-motivated and results-oriented.
    Ability to multitask and work under pressure.
    Organizational and time management abilities.
    Technical Knowledge: Familiarity with sales processes, reporting, and debt collection procedures.

    Apply via :

    www.linkedin.com

  • Implementation Consultant-HRIS

    Implementation Consultant-HRIS

    Job Description:

    The Implementation Consultant plays a crucial role in ensuring a seamless transition for our clients as they onboard onto company services. Contributes to the successful implementation and integration of our Payroll and HR Solutions, enabling our clients to streamline their processes and achieve their business objectives. Leads a client’s full implementation by understanding their requirements and configuring our solutions to meet their needs. Uses a consultative approach to enable our clients to utilize our solutions to their fullest potential.

     Responsibilities: 

    Collaborate closely with clients to understand their specific payroll and HR requirements and gather necessary data for successful system configuration. 
    Manage the full scope of implementation, from kick-off through go-live, managing realistic expectations throughout 
    Partner with internal stakeholders, including Sales, Payroll, and Product teams, to understand our clients’ business needs and ensure a cohesive implementation process. 
    Lead client meetings to effectively communicate implementation timelines, milestones, and project deliverables. 
    Provide training and guidance to clients on how to use our HRIS system effectively, ensuring a smooth transition and user adoption. 
    Troubleshoot and resolve any technical or process-related issues that arise during the implementation phase. 
    Maintains Client Space (Customer Relationship Management System) throughout the client’s implementation phase by updating project milestones, tasks and collateral. 
    Effectively transition clients to the Payroll Only service team for ongoing support once they are live to achieve client experience requirements.

     Skills and qualifications – Hard and soft skills: 

    Excellent communication and interpersonal skills with the ability to establish rapport with clients and internal teams 
    Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
    Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments 
    Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements 
    Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks. 
    Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations 
    Constantly assesses the neatness, accuracy, thoroughness of the work assigned

    Apply via :

    www.linkedin.com

  • BSS Engineer, Radio Network Implementation and Operations

    Job Description

    Reporting to the Team manager, Region the position holder will be responsible for RAN Maintenance and operations, Energy efficiency activities within assigned 100+ Safaricom Base Transceiver Stations in the assigned region to deliver an always ON network with an availability of >99.80%.

    Responsibilities

    Maintenance of BTs within the assigned region to maintain an availability of >99.80%
    Support and maintain energy efficiency initiatives and power equipment.
    Handle Customer Complains within the assigned region
    Manage maintenance and rollout MSPs for the region to ensure quality works within the assigned region.
    Manage the Costs and maintain H&S standards for the assigned BTSes. 
    Acceptance of new elements within the Radio Network infrastructure.

    Qualifications

    A minimum of bachelor’s degree in IT, telecommunications or related fields
    Willingness to unlearn, learn and relearn.
    Work and execute under minimal or no supervision

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Marketing Officer

    Marketing Officer

    Main Purpose

    To excel as a Marketing Officer – Business Generation, you must demonstrate strong business negotiation skills, customer empathy, organizational abilities, and the capacity to work effectively under pressure while managing multiple tasks.
    As a proactive and self-driven professional, you will focus on driving sales growth, building customer relationships, and closing deals. Your primary goal is to present and sell the company’s products and services to businesses, organizations, and government agencies by generating leads, conducting sales presentations, and negotiating contracts. A deep understanding of sales dynamics and superb interpersonal skills are critical for success in this role.

    Key Responsibilities

    Sales and Lead Generation

    Actively seek out and identify new business opportunities.
    Generate leads through research, networking, and customer outreach.
    Meet and exceed daily, weekly, and monthly sales targets.

    Client Engagement and Relationship Management

    Present, promote, and sell FCL products and services to prospective and existing clients.
    Conduct sales presentations and product demonstrations to showcase value.
    Build and maintain a diverse and active customer database.
    Handle customer inquiries, complaints, and questions promptly and professionally.
    Cultivate strong client relationships to ensure satisfaction and repeat business.

    Sales Process Management

    Prepare and submit accurate sales quotes, tenders, and prequalification documents.
    Follow up on sales leads, negotiate contracts, and close deals.
    Maintain accurate and updated sales records and reports (daily, weekly, monthly).
    Ensure timely debt collection from clients.

    Marketing and Promotion

    Develop and execute marketing strategies to promote FCL products and services.
    Research industry trends to identify new marketing and sales opportunities.
    Represent the company at client meetings, trade shows, and promotional events.

    Requirements

    Education: Diploma or Degree in Marketing, Sales, Business Administration, or a related field.
    Experience: Proven track record in sales and marketing; experience with CRM tools is an advantage.

    Skills:

    Strong negotiation and closing skills.
    Excellent interpersonal and communication skills.
    Self-motivated and results-oriented.
    Ability to multitask and work under pressure.
    Organizational and time management abilities.
    Technical Knowledge: Familiarity with sales processes, reporting, and debt collection procedures.

    Apply via :

    www.linkedin.com

  • QA Engineering 


            

            
            Tech Support Engineering 


            

            
            Data Analysis 


            

            
            Data Engineering 


            

            
            UI / UX Designer 


            

            
            DevOps / SRE

    QA Engineering Tech Support Engineering Data Analysis Data Engineering UI / UX Designer DevOps / SRE

    Tana is a career launchpad that helps recent graduates build global work experience and world-class skills over the first 2-3 years of your career. They start with a 3-month, paid Fellowship where you’ll be trained for tech & data works, and be embedded to work remotely for US and European companies. Those who do well can unlock long-term employment with their partner companies.
    Tana is looking for graduates in Computer Science, Information Technology, Mathematics, Statistics, Data Science, or related fields.
    You must have completed all graduation requirements and be prepared to work full-time for the next 2-3 years.

    go to method of application »

    Apply via :

    forms.clickup.com

  • Customer Care Executive

    Customer Care Executive

    The Customer Care Executive is primarily responsible for ensuring delivery ofexceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.

    KNOWLEDGE, SKILLS AND ABILITIES

    Minimum of a Degree
    Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries.
    Good typing speed and computer skills, particularly with regard to Microsoft office applications
    Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location
    Ability to work in a team environment
    Ability to maintain a calm disposition particularly in stressful work situations.
    Displays a positive attitude; ability to remain positive and energetic throughout a work day.
    Updates self on comparative product and services

    WORK CONDITIONS

    Ability to work any shift in a 24/7 work environment including odd hours; weekends and public holidays
    Ability to work extra hours to meet business needs
    To reside within reasonable travel distance to the office, as defined by the Company; to facilitate ease of transport arrangements, 
    May be required to undergo periodic occupational related medical examination to assess own suitability for continued employment at the Call Center

    Interested and qualified candidates should forward their CV to: recruitmentke@isonxperiences.com using the position as subject of email.

    Apply via :

    recruitmentke@isonxperiences.com

  • QA Engineering 


            

            
            Tech Support Engineering 


            

            
            Data Analysis 


            

            
            Data Engineering 


            

            
            UI / UX Designer 


            

            
            DevOps / SRE

    QA Engineering Tech Support Engineering Data Analysis Data Engineering UI / UX Designer DevOps / SRE

    Tana is a career launchpad that helps recent graduates build global work experience and world-class skills over the first 2-3 years of your career. They start with a 3-month, paid Fellowship where you’ll be trained for tech & data works, and be embedded to work remotely for US and European companies. Those who do well can unlock long-term employment with their partner companies.
    Tana is looking for graduates in Computer Science, Information Technology, Mathematics, Statistics, Data Science, or related fields.
    You must have completed all graduation requirements and be prepared to work full-time for the next 2-3 years.

    go to method of application »

    Apply via :

    forms.clickup.com

  • Customer Care Executive

    Customer Care Executive

    The Customer Care Executive is primarily responsible for ensuring delivery ofexceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.

    KNOWLEDGE, SKILLS AND ABILITIES

    Minimum of a Degree
    Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries.
    Good typing speed and computer skills, particularly with regard to Microsoft office applications
    Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location
    Ability to work in a team environment
    Ability to maintain a calm disposition particularly in stressful work situations.
    Displays a positive attitude; ability to remain positive and energetic throughout a work day.
    Updates self on comparative product and services

    WORK CONDITIONS

    Ability to work any shift in a 24/7 work environment including odd hours; weekends and public holidays
    Ability to work extra hours to meet business needs
    To reside within reasonable travel distance to the office, as defined by the Company; to facilitate ease of transport arrangements, 
    May be required to undergo periodic occupational related medical examination to assess own suitability for continued employment at the Call Center

    Interested and qualified candidates should forward their CV to: recruitmentke@isonxperiences.com using the position as subject of email.

    Apply via :

    recruitmentke@isonxperiences.com

  • Implementation Consultant-HRIS

    Implementation Consultant-HRIS

    Job Description:

    The Implementation Consultant plays a crucial role in ensuring a seamless transition for our clients as they onboard onto company services. Contributes to the successful implementation and integration of our Payroll and HR Solutions, enabling our clients to streamline their processes and achieve their business objectives. Leads a client’s full implementation by understanding their requirements and configuring our solutions to meet their needs. Uses a consultative approach to enable our clients to utilize our solutions to their fullest potential.

     Responsibilities: 

    Collaborate closely with clients to understand their specific payroll and HR requirements and gather necessary data for successful system configuration. 
    Manage the full scope of implementation, from kick-off through go-live, managing realistic expectations throughout 
    Partner with internal stakeholders, including Sales, Payroll, and Product teams, to understand our clients’ business needs and ensure a cohesive implementation process. 
    Lead client meetings to effectively communicate implementation timelines, milestones, and project deliverables. 
    Provide training and guidance to clients on how to use our HRIS system effectively, ensuring a smooth transition and user adoption. 
    Troubleshoot and resolve any technical or process-related issues that arise during the implementation phase. 
    Maintains Client Space (Customer Relationship Management System) throughout the client’s implementation phase by updating project milestones, tasks and collateral. 
    Effectively transition clients to the Payroll Only service team for ongoing support once they are live to achieve client experience requirements.

     Skills and qualifications – Hard and soft skills: 

    Excellent communication and interpersonal skills with the ability to establish rapport with clients and internal teams 
    Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
    Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments 
    Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements 
    Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks. 
    Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations 
    Constantly assesses the neatness, accuracy, thoroughness of the work assigned

    Apply via :

    www.linkedin.com

  • BSS Engineer, Radio Network Implementation and Operations

    Job Description

    Reporting to the Team manager, Region the position holder will be responsible for RAN Maintenance and operations, Energy efficiency activities within assigned 100+ Safaricom Base Transceiver Stations in the assigned region to deliver an always ON network with an availability of >99.80%.

    Responsibilities

    Maintenance of BTs within the assigned region to maintain an availability of >99.80%
    Support and maintain energy efficiency initiatives and power equipment.
    Handle Customer Complains within the assigned region
    Manage maintenance and rollout MSPs for the region to ensure quality works within the assigned region.
    Manage the Costs and maintain H&S standards for the assigned BTSes. 
    Acceptance of new elements within the Radio Network infrastructure.

    Qualifications

    A minimum of bachelor’s degree in IT, telecommunications or related fields
    Willingness to unlearn, learn and relearn.
    Work and execute under minimal or no supervision

    Apply via :

    egjd.fa.us6.oraclecloud.com