Jobs Kenya

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  • Regional Head of Insights

    Role Purpose

    To assess market insight and analytics needs at a regional level, provide expert advice to regions, clusters, and countries on activities, coordinate activities, and ensure consistent deployment of market insight and analytics processes, systems, and approaches. This role will also define and develop key global data collection standards, processes, and templates and manage the tracking and collation of marketing performance information. They will also work closely with their Insights counterparts in other regions, SBUs, and the Performance roles in the Hubs, to ensure alignment and consistency.

    Main Accountabilities But Not Limited To The Following
    Consultancy, analysis & problem-solving

    Leads the provision of market insights and analytics in the region, guiding region, cluster, and country teams.
    Identifies and assesses the current state of market insights and analytics in the region, processes, and systems, defines opportunities for improvement and design, and develops and implements agreed improvements, enabling global consistency.
    Undertakes analysis on options for change, benchmarking contemporary best practices, to support recommendations for change and drive market insight and analytics process and system development.
    Distills complex concepts and analysis into cogent and persuasive presentations, which convincingly influence decision-makers about the case for new market insights and analytics approaches, systems, processes, and tools.
    Proactively shares insight & intelligence with the wider Marketing.

    Internal customer focus

    Builds an in-depth understanding of the operational context, opportunities, and challenges for market insight and analytics activities within the region.
    Acts as a champion of the customer by ensuring that insights are applied at all levels.
    Makes appropriate linkages to issues across the broader organization, to ensure that the development of market insights and analytics projects and initiatives is based on informed business insight and joined-up thinking.
    Consult closely with internal customers and other stakeholders to understand current and future business needs for market insights and analytics.

    Service improvement

    Designs, develops and manages the regional infrastructure for market insights and analytics (e.g. insight databases/systems).
    Provides support to the development of global processes, standards, and best practices for market insights and analytics.
    Defines and develops key data collection standards, processes, and templates, and leads implementation at regional levels.
    Ensures joined-up planning and delivery of customer, competitor, and market research, insight, and analytics projects and initiatives.
    Reviews impact and effectiveness of regional projects and initiatives and identifies opportunities for improvement.

    Commercial & financial management

    Using agreed corporate systems and processes, plans and manages the budget for agreed market insight and analytics projects and initiatives.
    Conducts monthly and year-end reporting on progress against plan and deliverables, budget, and management of issues and risks.
    Actively applies learning from the reporting process to improve financial planning, management, and performance within their area.

    Relationship & stakeholder management

    Promotes and champions best market insights and analytics within regions and countries, and through the Marketing Community of Practice.
    Prepares and presents easy-to-understand and engaging reports for relevant teams and stakeholders.
    Develops peer/personal networks within and outside Marketing to enhance own knowledge and expertise.
    Proactively builds and maintains excellent relationships with internal partners and stakeholders to ensure integrated, joined-up, and future-proofed approaches and solutions.

    Leadership & management

    Plans and prioritizes work activities to ensure effective delivery of diverse responsibilities and deliverables over a quarterly to annual time horizon.
    Motivates and encourages team performance.
    Determines work plans and coordinates input from others (who may be outside the direct management line) to meet specific objectives.

    Role-specific Knowledge And Experience

    The successful candidate will need to possess the following requirements:

    Degree in economics, statistics, or a social sciences/business-related field, or equivalent
    Significant experience in managing and commissioning market insight and analytics projects and initiatives within a large and complex organization.
    Demonstrable experience in providing expert advice and guidance on market insights and analytics.
    Demonstrable experience in coaching managers to use market insights and analytics to improve business performance.
    Quantitative and qualitative research methods
    Demonstrable experience in data collection, analysis, and insightful research report –writing
    Project management experience

    Apply via :

    careers.britishcouncil.org

  • Marketing Coordinator

    The Marketing Coordinator will play a pivotal role in supporting and implementing digital and traditional marketing strategies to drive brand awareness, customer engagement, and lead generation in the Kenyan market. Reporting directly to the Head of Digital Marketing, the role requires fluency in English and Swahili, alongside expertise in various marketing channels and tools.

    Main Activities and Responsibilities

    Collaborate with the Head of Digital Marketing to execute comprehensive marketing campaigns tailored to the Kenyan audience
    Coordinate with local and global teams to adapt digital and traditional marketing strategies to meet regional objectives
    Manage the creation, scheduling, and optimization of content across digital platforms, including social media, email, and the company website
     Plan and oversee traditional marketing efforts, such as events, print media, and other local advertising initiatives
    Track, analyze, and report on campaign performance, suggesting improvements to enhance effectiveness
    Liaise with local vendors and partners to ensure seamless execution of marketing activities
    Stay updated on market trends and competitor activities to identify new opportunities.

    Required Skills & Experience

    Fluent in both English and Swahili (verbal and written)
    Bachelor’s degree in Marketing, Communications, or a related field
    Proven experience in both digital and traditional marketing
    Proficiency in digital marketing tools and platforms, including social media management tools, email marketing software, and analytics platforms
    Strong organizational and project management skills
    Excellent communication and interpersonal skills
    Experience in coordinating events and managing vendor relationships
    Analytical mindset with the ability to interpret data and make data-driven decisions.

    Apply via :

    ingotbrokers.bamboohr.com

  • Copywriters

    Are you a wordsmith with a passion for crafting stories that resonate in the digital information age? Join Mediamax Network Ltd as a Copywriter, where you’ll bring 360-degree campaigns to life across TV, radio, digital, print, social media, and more.

    What You’ll Do:

    Campaign Ideation & Strategy: Collaborate with creative and strategy teams to develop impactful, digital-first concepts that align with marketing objectives.
    Content Creation: Write engaging, platform-specific copy for tv, radio, print, websites, social media, digital ads, blogs, scripts, and more.
    Digital Expertise: Optimize content for SEO, paid campaigns, and social media trends to drive engagement and conversions.
    Strategic Thinking: Contribute to campaign roadmaps with a focus on digital performance metrics and audience insights
    Collaboration: Work with designers, social media managers, and other creatives to create cohesive, multi-platform campaigns.
    Performance Monitoring. Track and analyze campaign performance, using insights to refine creative strategies.

    What We’re Looking For:

    Proven experience in advertising or marketing, with a strong focus on hybrid of legacy and digital campaigns. A portfolio showcasing integrated campaigns, including digital-first work.
    Exceptional writing, editing, and storytelling skills tailored
    Knowledge of SEO, social media algorithms, and digital content strategies.
    Familiarity with analytics tools like Google Analytics, Meta Ads Manager, or similar. Strategic thinking with a knack for audience insights and engagement. Ability to manage multiple projects in a fast-paced, collaborative environment.

    Ready to Make an Impact? Submit your resume and portfolio to recruitment@mediamax.co.ke on or before Friday 20th Dec 2024.
     

    Apply via :

    recruitment@mediamax.co.ke

  • Field Services Manager

    Mission Statement for the Role: 

    To own all aspects of customer installation and field support services, whilst ensuring every customer has the best quality install & experience possible & best chance of being installed.

    Overall Responsibility:

    Responsible for Poa! customer installations and field-based support services; management of commercial & operational relationships with install & support partners.

    Financial:

    Install Cost Per Customer, Customer Kit Recovery %, Support Cost Per Customer, Failed Survey Rate, Field Support Quality, Partner Stock Management.

    People:

    Field services partner teams and a desktop team of 2–4 people monitoring fleet movement.

    Key SMART Results for A-Player Success

    Design, budget, and build the Field Services Organisation, ensuring all staff have scorecards, job gradings, performance management, and training needs analysis in place in coordination with the HR team- By end of Q3 2025
    Ensure all partners have up-to-date MSA’s service descriptions and revised commercial terms for the next phase of growth – By end of Q3 2025
    Improve failed survey rates by at least 50% across all partners in all geographies – By end of Q2 2025
    Ensure all Field Services capabilities are selected, contracted and trained prior to launch to ensure all sales growth projections for the business are met and fully supported within SLA. – By end of Q2 2025
    Ensure all partners are trained and a clear reward/penalty process defined & implemented  – By end of Q1 2025
    Ensure that Poa! has the lowest cost structure in the industry from a customer installation & field support perspective, and still maintains exceptional quality and consistency throughout – By end of Q1 2025
    Ensure that field support visits executed and solved first time within SLA – By end of Q1 2025
    Define and execute churned customer kit recovery process, with 40% of total requests recovered -By end of Q1 2025
    Define and drive a culture of efficiency & quality through the Right First Time (RFT) approach to installations, with zero rework necessary – By end of Q1 2025

    Level of Management Experience Required (Mandatory & Nice to Have)

    Mandatory: Proven experience of end-to-end management of both insourced and outsourced installation & field support teams, especially in B2C environment within Kenya, operating from a few thousand and scaling to tens of thousands of customers.

    Department stage of development where this role sits

    Scaling

    Key Competencies (H, M, L)

    Experience in building a field-based technical installation and support function in Kenya with >100,000 customer base. H
    Experience in managing insource and outsource field service partners with full end-to-end responsibility on costs and contracts. H
    Must have developed the most efficient and cost-effective ways of running a Field Services function nationally. H
    Must be great at developing and growing teams into high-performing units. M
    Must have a proven record in developing individuals as part of their growth. M
    Must have developed performance management and ongoing training for outsourced partner teams to get consistently high-performing teams across geographies. M
    Experience in fleet management will be an added advantage. M

    Mandatory Criteria if Any, with no exceptions to hire

    Proven experience building high-performing teams in fast-growing, high-pressure environments.
    Must have managed insource and at least 5 outsource partners supporting a rapid, large-scale growth organisation in multiple regions in Kenya with full end-to-end responsibility on costs and contracts.
    Must have directly managed at least 10 people or more in multiple regions within Kenya.

    Apply via :

    poainternet.bamboohr.com

  • Finance Intern

    About the Role:

    We are seeking a motivated and detail-oriented Finance Intern to join our dynamic team. The ideal candidate will gain hands-on experience in financial operations, reporting, and analysis while supporting the finance department in day-to-day activities. This internship offers an excellent opportunity for learning and career growth in a professional environment.

    Key Responsibilities:

    Financial Reporting and Documentation:

    Assist in preparing and maintaining financial reports, spreadsheets, and presentations.
    Update and manage accurate financial records and ensure compliance with company policies.

    Accounts Payable/Receivable Support:

    Process invoices, receipts, and payments in a timely manner.
    Reconcile accounts and assist in resolving discrepancies.

    Budget and Forecasting Assistance:

    Collaborate with the team to support budgeting and forecasting activities.
    Help in tracking actual expenses against budgeted amounts.

    Audit and Compliance:

    Support internal and external audits by preparing relevant documentation.
    Ensure adherence to company financial policies and procedures.

    Data Entry and Analysis:

    Input and validate financial data in accounting software and systems.
    Conduct basic financial analysis and present insights to the finance team.

    Administrative Support:

    Assist with administrative duties related to finance operations.
    Manage and organize financial documents and correspondence.

    Qualifications and Skills:

    Education: Recently completed a degree in Finance, Accounting, Economics, or a related field.
    Technical Skills: Proficiency in Microsoft Excel; familiarity with accounting software (e.g., QuickBooks) is an added advantage.
    Analytical Skills: Strong attention to detail and excellent numerical and analytical abilities.
    Communication: Effective written and verbal communication skills.
    Organization: Ability to manage multiple tasks, prioritize workload, and meet deadlines.
    Teamwork: A collaborative mindset with a willingness to learn and contribute to team goals.

    Application procedure: send your CV and Certificates to recruiting@innovexsolutions.co.ke Deadline 31st December 2024

    Apply via :

    recruiting@innovexsolutions.co.ke

  • Head Teacher

    Role Description

    This is a contract Head Teacher role located on-site in Kilifi at Kivukoni School. The Head Teacher will be responsible for curriculum development, educational leadership, effective communication with key stake holders, and implementing pedagogical strategies to ensure a high-quality learning and growth experience for students.

    Qualifications

    Curriculum Development and Educational Leadership skills
    Strong communication skills
    Knowledge of effective pedagogy
    Experience in education sector
    Proven leadership abilities
    Bachelor’s degree in Education or related field
    Teaching certification or license

    Apply via :

    docs.google.com

  • Tiktoker Sales and Marketing Officer (Branding & Print) Sales and Marketing Officer (Gifts) Sales and Marketing Officer (Events) Sales & Marketing Officer (Clothes, Beddings & Shoes)

    Key Requirements:

    Very well conversant with social media dynamics Must have done TikTok lives for a business before Must own a good smart phone with a good camera Excellence communicator
    Good customer service
    Self driven, proactive and can work under minimal or no supervision

    Key Responsibilities

    Doing TikTok lives
    Creating good short videos
    Taking good photos for marketing

    go to method of application »

    Send your resume quoting the position as the subject to info@stacyskenya.com
     

    Apply via :

    info@stacyskenya.com

  • Graphic Designer

    Kenya Builders is looking for a talented Graphic Designer to join our dynamic team!

    If you’re passionate about design and creativity, this is your chance to showcase your talent and join a forward-thinking company. Apply Now!

    Let’s build together!

    Apply via :

    brand.mgrs01@kenyabuilders.com