Job Experience: Experience of

  • Relationship Officers / Credit Officers

    Relationship Officers / Credit Officers

    Job Description
    We are a fast growing micro-finance seeking qualified fresh and experienced graduates with Degree /Diploma to urgently fill the position of Relationship Officers.
    Main Purpose of the Job:

    To contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities;
    To keep the portfolio at risk at the acceptable minimum through actively following up on all clients for timely repayments;
    To proactively and continuously deliver service excellence to our customers.

    Minimum Requirements:

    Bachelors degree/Diploma ( Finance /Accounting/Credit Management/Sales and Marketing)
    Customer Focused
    High level of integrity
    Sales oriented person.
    Computer Literacy.

  • Africa Services FP&A Manager

    Africa Services FP&A Manager

    Role Summary/Purpose:

    This position serves as a critical business partner to the Healthcare Services team to support long term profitable growth of the Services business. He/she will partner with the Africa Services Finance Manager and Africa Services General Manager to drive operating performance and act as a champion for strategic initiatives within the region.

    Essential Responsibilities:

    Provide focused financial analytics & insights to the Finance Manager & General Manager to assist in setting the right metrics to drive desired behavior for long term profitable business growth
    Build annual and quarterly sales to operating profit estimates in line with the business environment, strategic growth initiatives, variable cost productivity actions, cash targets and base cost reduction initiatives
    Drive operating mechanisms of the Services business including preparation of financial reports, responding to ad hoc requests on various Africa Service metrics, act as central point of contact on all FP&A (Financial Planning & Analysis) requests by global and regional HQ teams and other stakeholders
    Monitor weekly business performance against operating plan, ensuring all costs flowing into the income statement are valid, accurate and timely
    In case of variances against plan, investigate root cause and recommend actions to close any process gaps identified
    Lead the financial closing process for the Africa Services business, providing daily updates to the regional Services leadership team and coordinating with cross-functional teams to ensure accurate and timely reporting
    Performance reporting of key metrics and providing recommendations to the Service teams to meet the operating plan and ensure continuous profitable growth
    Own integrity of costing data, drive standardization & process improvement across all aspects of planning and reporting, including best practice sharing across various local teams.

    Qualifications/Requirements:

    Bachelor’s Degree in Accounting, Finance or Economics, and 4 years’ experience in Finance or equivalent knowledge or experience
    Must have valid authorization to work full-time without any restriction in the role’s location

    Desired Characteristics:

    Experience working in a global business environment with sound understanding of global process and transactional flows
    Excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner
    Strong PC skills: experience with financial systems/applications such as Oracle, SAP, Business Objects, etc. Strong Excel skills in data compilation and aggregation (pivot tables, Vlookup)
    Strong analytical skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
    Ability to work with cross functional teams
    Integrity: accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others
    Confidence/Assertiveness: strong influencing skills
    The candidate can be based anywhere in Africa

  • Caretaker/Sales Assistant

    Caretaker/Sales Assistant

    In order to better service our clients at our real estate project sites, we are looking for highly motivated, self-driven, team players to work on contractual basis with the real estate sales team as Caretakers/Sales Assistants. The Caretaker will report to the Brand Manager as they work on cleaning the show houses/site office and taking clients/prospects round the projects as shown by the supervisor.
    Responsibilities

    Clean, dust and mop office floors by using a variety of equipment and supplies
    Ensure that the office kitchen and equipment is properly cleaned and maintained
    Monitor hazards in the establishment such as those related to fire and electricity.
    Inform the Supervisor for the need of extensive repairs and other major renovations in the work area or office
    Ensure cleanliness and hygiene in all the site offices and show houses
    Present, promote and sell our products to existing and prospective clients on allocated sites
    Establish, develop and maintain positive business and customer relationships while on site
    Any other duties as may be assigned from time to time

    Requirements

    KCSE grade D and above
    Certificate or Diploma holder in any field
    Minimum 2 Years Proven work experience as a care taker
    Highly motivated and target driven with a proven track record in sales
    Excellent selling, communication and negotiation skills prioritizing,
    Excellent time management and organizational skills
    A background in Sales and Asset Management and other financial services will be added advantage

    Learning Opportunities
    A 30 day powerful and interactive Sales Training Course covering Product Knowledge and Advanced selling skills to equip you in order to adequately cater for the sophisticated modern client.

  • Medical Science Liaison – Cardiometabolic

    Medical Science Liaison – Cardiometabolic

    Description:

    To implement and execute short and long term medical goals and tactics, with an emphasis on pharmacotherapeutical aspects and with a understanding of business priorities
    Provide medical knowledge and scientific update within the therapy areas for external and internal stakeholders & scientific information management and dissemination
    Scientific collaboration with selected healthcare professional (External experts) within the therapy area with the objectives of educational programs
    Competitor intelligence sharing with internal groups
    Internal training and maintaining scientific expertise within the cross-functional team

    Responsibilities:
     

    External Experts (EEs) Development
    Mapping and Identification of EEs in the country
    Planned activity mapping for the identified EEs in the country
    Speaker trainings
    Identification of advisors for advisory board purposes
    Assist in execution of local and regional advisory board
    Ensure all activities executed with EEs are within the approved strategic communication
    Facilitate publication activities
    Facilitation between CRA/CRO and EEs on clinical studies/registries
    Organization and execution of round-table discussions and peer-to-peer communications
    Speaker briefing and debriefings
    Establish scientific collaboration and develop strong relation with selected top EEs in the country
    Demonstrate leadership in execution of medically owned activities
    Internal collaboration and feedback/Tactical Planning
    Provide medical input on development of brand tactical plans and the medical tactical activities and strategies based on knowledge of the specific therapeutic area
    Ensure active communication with internal stakeholders cross-functional and within medicine around:
    Share feedback of EEs internally e.g opinions on the data, view on the general therapeutic area landscape, Reactions to promotional activities/pieces
    Competitor intelligenceMonitoring competitor information, activities, and publication
    New management trends observed
    Local epidemiological knowledge and new data on TA
    Provide recommendations on potential new investigators to clinical operations
    Scientific Information Management and dissemination
    Presentations on updates in therapeutic areas, guidelines and disease management
    Hospital/group/continuous medical education meetings and round table discussions
    Slide deck preparation and review
    Face-to-face discussion with EE
    Objection handling
    Handling medical queries
    Lead the scientific discussion in the cross-functional team with internal and external stakeholders in the format require eg. Letters, meetings, etc
    Literature search
    Visits with health authorities
    Payers scientific discussions
    Formulary scientific support discussions
    Support of Medical Information team in handling medical information to health care professionals
    Internal training
    Conduct required scientific training for Field Force & provide continuous updates through different forums
    Conduct induction training (as backup trainer for medical manager)
    Conduct Cycle meeting training (backup)
    Serve as an educational source for sales reps, and internal cross-functional stakeholder
    Review new relevant publications and new competitor articles and updates on new data on therapeutic area
    Support E-Platforms across Therapeutic Areas and innovative programs
    Scout and suggest innovative e-programs and platforms for departmental function and therapeutic area development
    Maintain Scientific Expertise
    Attending external national and international scientific meetings with EE
    Updated with new articles in the relevant therapy areas
    Screening of current awareness literature updates for the respective therapeutic areas of local data
    Compliance
    Knowledge and adherence to:
    BI Code of Conduct
    Anti-corruption and Anti-bribery Policy
    Local laws and regulations
    Policies, Procedures and systems related to Medical Affairs
    Identified CAPAs in Medicine
    Set budget for activities
    Learning one source (LOS)
    Maintains a code of professional conduct as a medical practitioner and reports instances of unethical practices exhibited by competitors

    Requirements:
     

    2 years minimum experience in similar position
    1-2 years’ experience in Diabetes
    Medicine/Dentist/Pharmacy degree
    Able to travel 50% of the time
    Field base position (80%)
    Based in Nairobi, Kenya
    Fluency in English
    Excellent interpersonal and communication skills
    Advanced presentation and computer skills with expertise in literature identification and evaluation
    Highly motivated & capable to learn large amounts of scientific content which is then communicated in a clear, concise fashion through letters and presentations
    Intellectual curiosity about the field of science /medicine for which they are responsible
    Ability to work effectively and share information within a team environment
    Excellent self-management skills and ability to adapt services provided based on customer needs
    Good understanding of business and commercial environment

  • Business Development Executive

    Business Development Executive

    Details:
    Aviation Services Management is currently seeking to hire a Business Developement Exetutive to join its team in Kenya. 
    Essential Criteria

    Minimum 5 years experience in similar aviation industry in a simillar setting 
    Have the expertise of Flight Support services 
    Fluent in  English, able to communicate effectively verbally and in writing
    Computer Literate

    Desirable Criteria

    Bachelors Degree in Marketing and Business Development or equivalent
    Middle East experience

    Personal Attributes

    Effective communication skills
    Customer focus 
    Flexible attitude
    Safety conscious

  • Content Moderator [ Foreign Language Project – Somali,Oromo,Afrikaans,Hausa ,Amharic,Luganda,Zulu]

    Content Moderator [ Foreign Language Project – Somali,Oromo,Afrikaans,Hausa ,Amharic,Luganda,Zulu]

    About The Job

    As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply content policy to digital content and execute handling procedures with consistency. The best candidates are able to enforce the client’s terms of use by carefully monitoring reports of abuse on the site. You will also adhere to security measures, confidentiality, and other project requirements in any way related to your work. In the content moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency. In order to properly identify all of these items, you will be trained on how to enforce the client’s policies, and then use these policies to support the overall business.You will be given daily time to participate in wellness activities such as on-site wellness programs and team development exercises.

    Key Responsibilities

    Assist our community and help resolve inquiries empathetically, accurately and on time.
    Become and remain knowledgeable about the clients’ products and community standards.
    Make well balanced and personally driven decisions to be an effective advocate for our community.
    Display a strong bias to doing what’s right for our community in supporting the clients’ mission.
    Investigate and resolve issues that are reported about the clients’ products.
    Respond to user inquiries with high quality, speed, empathy and accuracy.
    Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
    Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the clients’ site.
    Enforce the clients’ Terms of Use by carefully monitoring reports of abuse on the site.
    Review the reported content within agreed turnaround times and standards of quality.
    Identify inefficiencies in workflows and suggest solutions.
    Recognize trends and patterns, and escalate issues outside the company policy to the global team.
     

    Minimum Qualifications

    Successful completion of Kenya Certificate of Secondary Education (KCSE) or equivalent.
    Minimum 1 year prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process management environment.
    High affinity and cultural awareness of political/social situations regarding the relevant market/region that will be supported by each ‘representative’
     

    Preferred Qualifications

    Minimum language test score to be achieved in English language test.
    Minimum score to be achieved in Vendor reasoning/analytical test.
    Working knowledge of MS Office applications, quick learner and able to decipher complex information
    Fluent in written and verbal English and Zulu/Afrikaans/Luganda/Oromo/Somali/ Amharic/Hausa.
    Strong interpersonal skills, verbal and written communication skills and most importantly empathy.
    Excellent web research skills.
    Ability to /interest in communicating effectively with people from diverse backgrounds and cultures.
    Must be a good team player

  • Laboratory Intern 

Data Interns

    Laboratory Intern Data Interns

    Vacancy No: CGHR/115/12/19
     
    The Kenya Medical Research Institute is committed to providing the youth with opportunities to acquire, sharpen their knowledge and gain technical/practical skills to complement their studies in order to enhance their employability in line with the Kenya Vision 2030.    KEMRI-CGHR Kisumu is seeking to recruit an intern in the below mentioned field; –  
    Internship Area: Laboratory
     
    Qualifications:  Bachelor’s Degree from a recognized Institution in any of the following disciplines:  Medical Laboratory, Medical Microbiology, Biomedical Sciences, Medical Biotechnology or any other relevant and equivalent qualification from a recognized Institution.
     
    In addition, the applicants must:

    Be a Kenyan youth below 30 years of age; and
    Provide a Certificate of good conduct.

    Personal Attributes  

    Should have good interpersonal and communication skills
    Must be goal oriented, dynamic, passionate and self-starter
    A person of Integrity 
    Should possess strong analytical skills 
    Must be computer literate.

    The application must include the following:

    Letter of Application indicating the field of study  
    Current Resume or CV with names and contact information (telephone and e-mail address)  
    Copies of Certificates and transcripts.  

     
    The Internship will be for one (1) year.
    Please Note:

    A Monthly stipend of Kes. 25,000/= will be given without any other benefits.
    Interns will be expected to take up a personal accident cover and medical insurance cover
    The project WILL NOT offer employment after the completion of internship.

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  • Social Worker for Youth Programmes

    Social Worker for Youth Programmes

    Tushinde is a charity working in Nairobi’s Mathare and Kiambiu informal settlements with over 450 vulnerable children. Through our team of professional social workers, we provide tailored family support and education to children from vulnerable families. We help families stay together by sharing the financial burden and support them from crisis to independence. Our youth programs focus on trainings and mentorship for adolescent boys and girls that give them opportunities to share and develop supportive relationships outside of home and school. 
    Tushinde is a child focused organisation committed to child protection and protection of vulnerable adults, hence all candidates will be screened prior to engagement and will be expected to understand and adhere to the principles of child protection policy.
    We are recruiting a social worker who meets the requirements below and with specific experience working with youths, ideally in an informal settlement context.
    Key requirements and skills

    Degree or Diploma from a recognized examination body in community development and social work or equivalent. Counseling skills will be an added advantage.
    2-3 years of experience as a social worker, preferably with youth
    Competent ICT skills, including word processing and Excel, use of emails, group messaging and data collection
    Good solid numeracy and literacy skills
    Reliable with strong time management skills 
    Ability to work within a dynamic team with flexibility and focus
    Organisation and planning skills with ability to prioritise own workload and strong attention to detail
    Verbal and written communication skills
    Ability to solve problems on one’s own 

    Key Qualities

    A passion for ensuring that every child has a chance in life
    An ability to be flexible and adaptable in a new and growing organisation

    Main Job Tasks and Responsibilities

    Help in identifying/seeking out vulnerable youths who need to be enrolled in the youth prevention programme and offer tailored interventions aimed at aspiring youths aim for a brighter future free from poverty.
    Intervene in emergency situations to benefit the lives of youth who are at high risk of school dropout, family breakdown, unplanned pregnancies, involvement in drugs, alcohol and crime as well as prostitution and gangs.
    Document assessment information, crisis interventions and any correspondence with youths or other professionals. Documentation must be thorough, accurate and timely in order to benefit both the client and the organization.
    Prioritize tasks, use good decision making practices and keep a calendar of important events or projects.
    Lead in planning and organizing youth group forums, small group mentoring sessions, consultation and advocacy with local partner organisations and access to vocational training. 
    Assist the M&E team in monitoring and evaluation element to ensure the work is having an impact.
    With the help of the senior social worker, conducting interviews with individual youth to assess and review their situation with use of My Star tool.
    Offering trainings, information and support to youths and ensure they access the right support to address concerns or challenges.
    Recommending and sometimes making decisions about the best course of action for a particular youth or family.
    Participating in meetings regarding, for example case management and child protection. 
    Prepare activity reports for both internal and external use.

    Start Date: Position open until filled, 9 months contract and renewal will depend on funding.