Job Experience: Experience of

  • Scientist (20-10)

    Scientist (20-10)

    Job Description
    The International Potato Center (CIP) is seeking an innovative Scientist to contribute with the CIP’s program objectives.
    About the position:
    This position will partner with expert teams both within and outside of CIP from disciplines such as plant breeding, genomics and bioinformatics, plant physiology, phenomics and crop modelling. The Scientist will support the deployment in breeding programs of genetic and genomic resources, populations and varieties to enhance productivity in diverse tropical, subtropical and temperate environments and cropping systems. The Scientist will be based in Uganda or Kenya and will report to the Crop Improvement Global Leader, with frequent international travel to the geographies where CIP research programs operate, namely sub-Saharan Africa, South Asia and Latin America.
    Key responsibilities:

    Exerts independent, state of the art management, scientific leadership and creativity when initiating, designing, executing and documenting research.
    Conducts research in potato and sweetpotato to design molecular breeding and quantitative genetic strategies.
    Serves as a Principal Investigator and establishes collaborative research initiatives to identify traits of interest at the field level, establish marker-trait associations, and improve understanding of the genetic basis of such traits.
    Designs, executes and publishes in scientific journals research for QTL/association mapping, marker-assisted breeding and genomic selection, including collection of large phenotypic and molecular data, statistical analyses and data interpretation, in close collaboration with CIP’s global and regional breeding teams and external collaborators.
    Remains current on molecular breeding approaches amenable to plant breeding by participating in professional meetings and career development activities. Active engagement in fund raising activities.

    Requirements

    PhD in quantitative genetics, molecular genetics or plant breeding plus at least five years of professional or post-doctoral experience.
    Familiarity with large-scale field phenotyping, plant response to environment and G x E interactions.
    Understanding of and experience with current molecular breeding approaches Understanding of and experience with bioinformatics, database development and electronic data capture techniques related to applied plant breeding/molecular breeding.
    Experience and knowledge of clonal, polyploid crops is preferred. Excellent statistical skills, including proficiency with linear mixed models.
    Strong communication, organizational skills and experience managing staff.
    Excellent written and verbal communication skills in English; knowledge of Spanish is a plus.
    Demonstrated experience in grant/research proposals formulation.
    Ability to build and lead research teams and collaborate across institutions and continents.
    Commitment to work in a multi-partner, multi-disciplinary and multi-cultural environment.
    Track record of relevant scientific publications.
    Strong team player, self-motivated, goal-oriented and committed to shared goals.

    Benefits

    Exciting career opportunity in an international organization.
    Internationally competitive salary, paid in US dollars, and commensurate with experience.
    Comprehensive international insurance coverage.
    Attractive retirement plan.
    Three-year term contract with the possibility of renewal.
    Work in an equal and diverse workplace.

  • Research Officer (Maternal And Child Nutrition)

    Research Officer (Maternal And Child Nutrition)

    The APHRC seeks to recruit a Research Officer with expertise in Public Health Nutrition to work in the Maternal and Child Wellbeing Unit within the Research Division.
    Duties/Responsibilities:

    Manage project activities including recruitment and training of field workers, supervision of field work, data management and scientific writing.
    Coordinate policy engagement and dissemination of project research findings to appropriate audiences.
    Take lead in preparing progress reports.

     Qualifications and Experience

    Master’s degree in Public Health Nutrition, Public Health (with particular focus on maternal and child nutrition) or other relevant fields or Bachelor’s degree with extensive experience in Public Health Nutrition or related research.
    Good writing skills on relevant subject areas in sub-Saharan Africa.
    Experience in working with young children, mothers or most-at-risk communities; with a strong interest in Public Health Nutrition.
    Experience in conducting literature reviews, particularly on maternal and child nutrition and associated health outcomes or related fields.
    Proven experience in conducting household surveys and/or community-based surveys.
    Either (i) strong quantitative skills (managing, analyzing and interpreting data), with extensive familiarity with statistical packages (Stata, SAS or SPSS); or (ii) expertise in qualitative methods, specifically, familiarity with common qualitative analysis software packages e.g. NVivo.
    Computer literacy in Microsoft packages (MS Word, MS PowerPoint, MS Excel).
    Excellent interpersonal and organizational skills and ability to work within a culturally diverse team.

    Desirable:

    Experience working in vulnerable communities in rural or semi-rural contexts, particularly with migrant/ refugee communities in Kenya.
    Experience in collecting data pertaining to maternal and child nutrition.
    Experience in collecting observational data.
    Experience in community and stakeholder engagement.
    Experience and familiarity with diverse health and social science datasets.
    Experience in developing proposals and attracting research grants.
    Publication record in peer-reviewed journals focusing on Public Health Nutrition or related fields.

  • Director, Centre of Excellence FGM/C

    Director, Centre of Excellence FGM/C

    Reporting to the Technical Director, the job holder will provide strategic leadership. This will involve programme development and growth, while building strong external relations and partnerships. The incumbent will be the face of the CoE and of Amref’s work on FGM/C and as such will strengthen its positioning as a key player in the field of ending FGM/C in Africa. In addition, the incumbent will be responsible for seeking and implementing strategic advice and counsel from the CoE Steering Committee.

    Key Responsibilities Main Tasks

    External relations

    Represent Amref in international events and high-level stages on FGM/C and ensure strong advocacy and positioning of the organization and the CoE on the topic of FGM/C

    Key Deliverable 1

    To build strategic partnerships with key players in the field of human rights and community-led development, particularly those working on ending FGM/C
    Proactively establish strong partnerships with potential donors, civil society partners and multilateral institutions and agencies
    Guide and supervise the Global Ambassador on ending FGM/C with the aim of enhancing the impact and fundraising outcomes of international public relations engagements taken

    Key Deliverable 2

    To coordinate and lead joint fundraising initiativesfor FGM/C programmes with all relevant Amref units and offices through the CoE, working towards sustainable funding for scale-up of impact
    Coordinate and liaise with Business Development and relevant Northern Offices to identify and follow up on all relevant fundraising opportunities for FGM/C
    Leading the development and execution of a fundraising strategy for the CoE, together with the Global Ambassador on ending FGM/C

    Leadership and management

    Lead the CoE core team, pillars and country teams in the CoE towards increased efficiency and alignment to ensure impact.
    Responsible for ensuring that CoE results are achieved and scaled-up to meet up to and surpass donor expectations
    Responsible for creating an effective, agile and results-oriented CoE that works towards the Amref vision of ending FGM/C
    Rally, engage and influence all relevant Amref units and offices working on FGM/C under the CoE umbrella, ensuring alignment and strong collaboration
    Proactively engage Steering Committee members in strategic matters such as fundraising and seek their approval for major decisions affecting the CoE in the long term

    Vision

    Proactively seek out new ways of achieving impact including developing pilots, testing new approaches and promoting innovation at all levels
    Update and apply the Amref vision to end FGM/C by 2030 to all CoE activities, emphasizing analytical thinking in all programme design and implementation
    Provide strategic direction to CoE and related offices in line with set out priorities and focus areas

    Required Qualifications

    Education and Knowledge

    Masters’ degree in relevant field of study;
    Post graduate study and associated experience in business or project management an added advantage;
    Leadership and team management experience required;
    Strong knowledge In-depth knowledge and work experience on FGM issues globally
    Experience on gender, women’s sexual and reproductive health and rights

    Experience

    At least 15 years in programme or project management in Africa;
    Demonstrated experience with managing complex projects;
    Demonstrated ability to manage a team effectively and bring people together;
    Demonstrated ability to understand and clearly communicate to all members of a project team;
    Experience managing and coordinating project teams;
    Proven skills of working with people from different cultural backgrounds;
    Excellent interpersonal, diplomacy, written/oral communications and presentation skills.
    Strong stakeholder engagement and influencing skills.
    Strong strategic planning skills;
    Prior experience with Amref Health Africa is a plus.
    Proven experience in networking with Wide networks

    Competencies

    Strategic thinking
    Strong organisational and political sensitivity and awareness
    Strong communicator
    Persuasive and inspiring
    Ability to link, connect and bring together
    Integrity, commitment and respect for diversity
    Proactive leader demonstrated by previous professional experience
    Strong analytical and problem solving skills
    Excellent writing and reporting skills
    Resource Mobilization
    Research capability

    ENVIRONMENTAL CONDITIONS

    Travel: This position will require frequent international travel

  • Retail Brand & Customer Experience Executive

    Retail Brand & Customer Experience Executive

    We will endure by reinventing ourselves, striving to satisfy our customers and delighting our consumers, while remaining true to our mission and values. We are therefore looking for an experienced Retail Brand & Customer Experience Executive to assist the evolution and growth of our customer experience.
    In this role you will assist in overseeing the overall brand and customer journey through the omni-channel experience, which is aligned to the day to day trading of the brand. You will also play a leading role working, closely with our key supplier partners to unlock the potential of both brands for our customers.
    You must have the ability to implement strategy, driving and rethinking the consumer/shopper journey while conceptualizing and shaping the shopper experience to offer seamless, integrated and elevated experiences in ecommerce and physical stores.
    Main Responsibilities and Accountabilities

    Translate TBC vision into top-level customers experience in-store and bridge between the customer and the TBC brand.
    Lead the omni – channel customer journeywork and set up a strong working partnership between TBC and the retail stores working closely with Head of Retail and branch managers.
    Work cross functionally with services, operations, marketing and merchandising to make sure all the elements of the customer experience come together for the brand and brand partners
    Support TBC brand in developing strategic planning, execution and analysis of all omni – channel consumer-marketing programs to maximize in-store traffic, drive customer loyalty and optimize promotional strategies.
    Be responsible for delivery of a business-wide customer experience journey that aligns to customer value, customer needs, and a prioritization of customer experience.
    Manage all brand retail technology innovation projects that meet the brand needs and share opportunities to enhance retail customer experience.
    Lead multi-channel shopper focused initiatives and opportunities to unlock our potential within the customer experience. 
    Utilize customer insights to improve customer satisfaction and ensure a seamless multichannel shopping experience.
    Responsible for TBC brand guideline by translating consistent brand experience, colors and look and feel in all TBC retail stores with an aim of improving customer/shopper experience and TOMA.
    In charge of implementing all the marketing campaigns, promotions and activities customized to each TBC retail stores.
    Be part of retail and product team in charge of product placement and arrangements of all in-store products, branding across all TBC branches.
    Develop a mechanism to capture customer feedback which should be analyzed and implemented on a monthly basis.

    Experience

    Minimum 4 years’ experience in retail brand
    Bachelor’s degree in Marketing or any other related field.
    Track record of driving and delivering output-focused excellence, with an aptitude for managing multiple projects simultaneously with demonstrated organisational, planning and time management skills; 
    Experience in physical and digital retail marketing operations.
    Understand Human Centred Design and/or Design Thinking, with experience facilitating Customer workshops.
    Excellent verbal and written communication skills. 
    Strong relationship and negotiation skills with both internal and external partners.

  • WASH Specialist, NOC, Nairobi, Kenya #90691 (Open to Kenyan Nationals Only)

    WASH Specialist, NOC, Nairobi, Kenya #90691 (Open to Kenyan Nationals Only)

    Programme development and planning

    Draft the WASH inputs for the situation analysis. Provide timely, comprehensive and current data to inform WASH policy and programme development, planning, management and implementation. Keep abreast of WASH sector development trends, for maximum efficiency and effectiveness in programme design, management and implementation.
    Participate in strategic WASH programme planning discussions. Prepare WASH donor proposals, ensuring alignment with UNICEF’s Strategic Plan, UNICEF’s global WASH strategy and the Country programme, as well as government plans and priorities, and the role of other external support agencies.
    Assist in the formulation of the WASH outcome and output results, related indicators, baselines, targets and means of verification. Prepare required documentation for programme reviews.
    Work with colleagues and partners to discuss strategies and methodologies for the achievement of WASH output results in the country programme.
    Provide technical and operational support throughout all stages of programming processes and ensure integration, coherence and harmonization of WASH with other UNICEF sectors, for the achievement of the WASH output results.
    Draft assigned sections of the annual work plan, in close cooperation with government and other counterparts.

    Programme management, monitoring and delivery of results

    With other external support agencies, strengthen national government WASH sector monitoring systems, with a focus on WASH outcomes (behaviours), using bottleneck analysis tools available in the sector (WASH-BAT, CSOs, SDAs).
    Participate in monitoring and evaluation exercises, programme reviews and annual sectoral reviews with government and other counterparts and prepare reports on results for required action/interventions at the higher level of programme management.
    Prepare/assess monitoring and evaluation reports to identify gaps, strengths/weaknesses in programmes and management, identify and document lessons learned.
    Monitor and report on the use of sectoral programme resources (financial, administrative and other assets), verify compliance with approved allocations, organizational rules, regulations/procedures and donor commitments, standards of accountability and integrity. Report on issues identified to enable timely resolution by management/stakeholders.
    Prepare sectoral progress reports for management, donors and partners.

    Technical and operational support for programme implementation

    Actively monitor UNICEF-supported activities through field visits, surveys and exchange of information with partners, to assess progress, identify bottlenecks and potential problems and take timely decisions to resolve issues and/or refer to relevant officials for timely interventions.
    Provide technical and operational support to government counterparts, NGO partners, UN system partners and other country office partners/donors on the application and understanding of UNICEF policies, strategies, processes and best practices in WASH, to support programme implementation.
    Plan for use of technical experts from the Regional Office and HQ, as and where appropriate in the WASH programme, through remote support and on-site visits.
    Participate in WASH programme meetings, to review progress, with government, other sector agencies and implementation partners, involved at various stages of WASH programme implementation, to provide expert advice and guidance.
    Draft policy papers, briefs and other strategic materials for use by management, donors, UNICEF regional offices and headquarters.

    Humanitarian WASH preparedness and response

    Prepare requisitions for supplies, services, long-term agreements and partnership agreements to ensure UNICEF is prepared to deliver on its commitments for WASH in case of an emergency.
    Contribute to the coordination arrangement for humanitarian WASH, for instant robust coordination in case of an emergency.
    Ensure that all UNICEF WASH staff are familiar with UNICEF’s procedures for responding in an emergency.
    Take up support roles in an emergency response and early recovery, as and when the need arises.

    Networking and partnership building

    Build and sustain close working partnerships with government counterparts and national stakeholders through active sharing of information and knowledge to facilitate programme implementation and build capacity of stakeholders to achieve WASH output results.
    Prepare materials for WASH programme advocacy to promote awareness, establish partnerships and support fund-raising.
    Participate in inter-agency discussions, ensuring that UNICEF’s position, interests and priorities are fully considered and integrated in the UNDAF development planning and agenda setting.
    Innovation, knowledge management and capacity building
    Lead the development, implementation, monitoring and documentation of WASH action research and innovation (technical or systems).
    Prepare learning/knowledge products, covering innovative approaches and good practices, to support overall WASH sector development.
    Create and deliver learning opportunities for UNICEF WASH staff, to ensure our sector capacity remains up-to-date with latest developments.
    Contribute to the systematic assessment of WASH sector capacity gap analysis, in collaboration with government and other stakeholders, and support the design of initiative to strengthen capacities systematically.
    Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.

    To qualify as an advocate for every child you will have…

    An advanced university degree in one of the following fields is required: public health, social sciences, behaviour change communication, sanitary engineering or another relevant technical field.

    DEVELOPMENTAL: a minimum of five years of professional experience in WASH-related programmes for developing countries is required.

    One year of deployment in a developing country is required. Additional relevant post-graduate courses that complement/supplement the main degree are a strong asset.

    Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset

    Technical Requirements

    Rural water supply for low- and middle-income countries – including water safety, sustainability
    Rural sanitation for low- and middle-income countries, including sustainability; applying CATS principles
    Urban water supply for low- and middle-income countries
    Urban sanitation for low- and middle-income countries
    National and county government WASH policies, financing, planning processes, strategy development, sector coordination, Joint Sector Reviews
    Analysis of national budgets and expenditure for basic WASH, and related advocacy
    Expert knowledge of three components and basic knowledge of three components
    Humanitarian WASH – preparedness
    Humanitarian WASH – response and recovery
    Basic knowledge of both components
    Humanitarian WASH – coordination of the response
    Basic knowledge
    Programme/project management
    Capacity development
    Knowledge management
    Monitoring and evaluation
    Expert knowledge of two components and basic knowledge of the other two components
    Human rights and WASH
    Gender equality and WASH
    In-depth knowledge

    For every Child, you demonstrate…
    UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.
    The functional competencies required for this post are…

        Leading and Supervising (I)
        Formulating strategies and concepts (II)
        Analysing (III)
        Applying technical expertise (III)
        Relating and networking (II)
        Deciding and Initiating action (II)

  • Web Developer 

IT Sales Manager 

ICT Officer

    Web Developer IT Sales Manager ICT Officer

    Job brief
    Our Client is an international web solution provider. They are looking for an outstanding Web Developer to be responsible for the coding, innovative design and layout of their website.
    Web Developer Job Duties
    Web developer responsibilities include building our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.
    Responsibilities

    Write well designed, testable, efficient code by using best software development practices
    Create website layout/user interface by using standard HTML/CSS practices
    Integrate data from various back-end services and databases
    Gather and refine specifications and requirements based on technical needs
    Create and maintain software documentation
    Be responsible for maintaining, expanding, and scaling our site
    Stay plugged into emerging technologies/industry trends and apply them into operations and activities
    Cooperate with web designers to match visual design intent

    Requirements

    Proven working experience in web programming
    Top-notch programming skills and in-depth knowledge of modern HTML/CSS
    Familiarity with at least one of the following programming languages: PHP, ASP.NET, Javascript or Ruby on Rails
    A solid understanding of how web applications work including security, session management, and best development practices
    Adequate knowledge of relational database systems, Object Oriented Programming and web application development
    Hands-on experience with network diagnostics, network analytics tools
    Basic knowledge of Search Engine Optimization process
    Aggressive problem diagnosis and creative problem solving skills
    Strong organizational skills to juggle multiple tasks within the constraints of  timelines and budgets with business acumen
    Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
    BS in computer science or a related field

    go to method of application »

  • Marketing Graduate Intern – Nutrition

    Marketing Graduate Intern – Nutrition

    An internship at Nestle offers you the chance to learn by doing in a setting where you are supervised by a work-place professional and have the opportunity to achieve your own learning goals, without the responsibilities of being a permanent employee.

  • Associate Sales Representative – Bachelor/Master (Graduate) – Kenya

    Associate Sales Representative – Bachelor/Master (Graduate) – Kenya

    Start date 27 th July 2020

    Training Location Amsterdam for the first 12 months

    Location after training Nairobi, Kenya

    Area of Interest Sales – Product
    Why you’ll love Cisco
    Are you ready to change the World? Do you want to be passionate about your employer and the brand you represent? Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees’ ground-breaking ideas impact everything imaginable – from entertainment, retail, healthcare, and education, to public and private sectors, smart cities, and everyday devices in our homes. Here, that means you will take creative ideas from the drawing board to dynamic solutions that have real world impact. You’ll collaborate with Cisco leaders, partner with expert mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You’ll be part a team that cares about its customers, enjoys having fun, and you’ll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired!

    Who You’ll Work With

    You’ll be part of our Cisco Sales Associates Program (CSAP), an award-winning and industry recognized early-in-career development program for top university graduates from around the world. You’ll train alongside incredibly talented individuals, like yourself, from different countries and diverse backgrounds. Early on, you’ll make long-lasting friendships and belong to a rich human network that will support you throughout your career.

    As a successful Associate Sales Representative (ASR), you’ll learn to discover, build and drive new opportunities with our Cisco partners while collaborating with Cisco engineers to provide technical solutions that drive business outcomes for our customers.

    You’ll learn from top authorities and coaches in an
    What You’ll Do
    Cisco Sales Associates Program offers a global environment that provides a phased approach to training and on-the-job-experience. In the first phase of your experience, we will develop your technical, sales and communication skills and give the opportunity to rotate through a variety of areas. You will learn how to position Cisco’s architectures, solutions and products to our customers.

    The program will begin on July 27th, 2020. While challenging, it will push you to become the best version of yourself. We’ll encourage you to pursue industry-standard certifications and be assessed and coached through customer simulations and on-the-job activities. We’ll offer you a safe and fun environment to practice what you’ve learnt, all the while providing you with feedback to develop your potential.

    Once you complete Phase 1, Phase 2 will advance you to a Virtual Sales Account Manager (VSAM) role as part of the Cisco Global Virtual Sales (GVS) Team. The GVS organization is passionate about driving sales productivity breakthrough and building compelling business value for our partners while nurturing our partner relationships. As a VSAM, you’ll build positive relationships with existing customers, working closely with them to understand their business strategy and uncover new business opportunities whilst achieving their desired business outcomes. You’ll partner with Sales Engineers and together you’ll position the benefits of our Cisco solutions to your customer, using our market-leading collaboration tools.

    From there, your career can develop and grow into a variety of sales opportunities at Cisco.

    Who You Are

    Technology enthusiast, who enjoys talking about innovation and always keeps up with the latest technology news.
    A strong communicator with the confidence to engage and talk to a wide range of people.
    Willing and able present your ideas in front of an audience.
    View team collaboration as instrumental to achieving success.
    Enjoy looking at practical real-life challenges and thinking creatively to solve them.
    Approach situations with an open and curious mind, taking on challenges with an eye for opportunity.
    Ability to take complex problems and simplify them.

    What You Need To Be Eligible

    Preferably hold a degree in Business and Management, Finance, Marketing, Entrepreneurship, MIS, Engineering and other related degrees.
    Must have graduated by May 2018 or later
    Fluent in English
    Must be able to legally live and work in Kenya without visa support or sponsorship (student visas or visas obtained on your own are not applicable for the program)
    Be willing to relocate to Kenya as the country of hire, upon graduating from the program
    Willing to relocate for 12 months to a designated CSAP training hub if required. Visa assistance and relocation package to training hubs will be provided as required.

  • Country Lead

    Country Lead

    As part of its development, the Company is looking to hire a Country Lead – Kenya, reporting to the COO.
    ROLE DESCRIPTION/RESPONSIBILITIES
    Business Development – Pre – project:

    Participate in Company general effort in generating sales leads
    Actively participate in building key strategy partnerships with local partners (brokers, property developers, professional service providers etc.)
    Take Client brief & brief internally the Ops team
    Present Proposal to Client (Concept Design, Space Planning, Costing, PoW etc.)

    During project:

    Compliance (Internal & External)

    Approvals & Permits
    Insurances
    Health & Safety
    Environmental

    Account Management:

    Draft & Update Project Delivery Plan (Template)
    Attend, Lead, Minute & Report Site Meetings (Internal & External)
    Draft Client Weekly Progress Reports (Template)

    Time Management:

    Draft Initial PoW
    Manage process of Extension of Time (EoT)
    Draft / Manage Revised / Updated PoW

    Cost & Contract Management:

    Client:

    Draft & report preliminary & detailed costing
    Draft & Manage Project CF
    Manage VO process
    Draft & Manage Project budget
    Draft & Manage AFP & Invoice process
    Draft & Manage Contract process
    Manage Projects Accounts process

    Vendors:

    Manage vendors tender process & recommend vendors
    Manage vendor appointment process
    Manage vendor contract process
    Manage vendor payment process (POs, AFPs etc.)

    Construction Management:

    Daily Site Visit
    Ensure the construction site is compliant with Company rules and local regulations
    Ensure the progress on site
    Ensure the quality of the construction
    Ensure what is been built is what has been designed, specified & costed

    Quality Management:

    Manage Quality Standards (Template) & Inspections (Checklist)
    Manage Non-Conformity process
    Manage Snagging process

    Post project:

    Manage Defects Liability Period
    Manage Reference Letter
    Draft & Implementation – Project Post Mortems & Lessons learned

    REQUIREMENTS:

    Bold
    Agile
    Passionate
    Strong international exposure
    Positive Team spirit and great team player
    Self-driven, pro-active, autonomous and reliable
    Detailed oriented & rigorous
    Great oral and written communication skills
    Ability to multi task and work under pressure
    Great time management skills
    “Can go” attitude / “go getter” mindset
    BSc or MsC in / Project Management/ Construction Management / Quantity Surveying from a leading reputable university.
    Min 3/5 years’ experience in a leading QS / Design & Build / Project Management firm dealing with international clients.