Jobs Kenya

Job Experience: Experience of

  • Partnership Development Manager Business Development Manager Learning and Evaluation Manager

    Partnership Development Manager Business Development Manager Learning and Evaluation Manager

    Background
    Reports to: Executive Director
    Job Purpose
    Reporting to the Executive Director, the Partnership Development Manager will fulfil a senior management role, and work to develop new, potentially diverse, partnerships that serve to extend the impact of Dignitas. These partnerships will form a critical part of the strategy to develop and steward a sustainable, diversified local and international resource base for the organization’s work. The Partnership Development Manager will work closely with the Executive Director to ensure strategic growth of the organization.
    This is an ideal opportunity for an experienced, results-driven leader who is passionate about people, and able to grow and scale the organization.
    Key Tasks and Responsibilities

    Identify, pursue and steward a range of corporate partnerships to support Dignitas’ growing program portfolio.

    Develop and implement strategy to reach medium to large corporates, and corporate foundations toward partnership around agreed priorities.
    Cultivate a list of strategically identified potential partners who could invest in Dignitas programs.
    Negotiate partnership agreements and contracts, and provide oversight of delivery on these partnerships including reporting.
    Track and communicate impact of partnerships, leveraging the Learning and Evaluation team and collateral to help build evidence that contributes to broader organizational learning and growth.

    Develop strategic channels for earned revenue through service provision partnerships.

    Refine existing Business Plan and Financial Model
    Drive sales and marketing strategy, including development of relevant collateral and online presence.
    Be responsible for growth, and achievement of key deliverables.
    Management and oversight of any staff assigned to Vibrant Schools

    In collaboration with the Executive Director, develop an organizational Partnership Development Strategy that is focused on growth and resource mobilization.

    Identify relevant trends in investment, partnerships, sustainability and general programming
    Ensure partnerships align with program development plans, and resource required.
    Leverage partnerships as a strategic growth opportunity, including exploration of new geographies, workstreams etc.

    Visit our jobs page to learn more. Job description is attached here

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  • Consultant

    Consultant

    The challenge
    Our success as an organization rests on the trust we place on our staff to always behave professionally and to the best interests of youth entrusted to them. However we recognize that vulnerable youth are by nature more susceptible to exploitation than others. As the program expands the need to create regulations and processes for ensuring these positive relationships are maintained has become important. Reliance on individual trust worked when we were a small team. But with 45 centers and a staff of 165 (at least 60 of whom are people leaders), and with a training output of about 10,000 per year, such is not tenable anymore.
    Over the past 3 years therefore CAP YEI has invested in several tools including: an ISO 900: 2015 certification which has included a detailed Quality Management System (QMS); an anti-sexual harassment policy, a service charter, a system of satisfaction surveys and a quality team to oversee these changes. We are committed to doing more if the need arises.
    The Task
    We would now like to offer the CAP YEI staff team basic training in protection and sensitivity that will enable them to effectively apply these systems without destroying the professionalism and bonds between staff and students that make our model successful. We foresee this training to be in two parts:
    (i) a team training that will cover the critical elements of protection; gender equality; sensitivity; and professionalism in personal and work relations
    (ii) a people leader training that will (in addition to these core elements) cover the responsibility that those in management have to ensure the safety of youth, professional behavior of staff and to respond to cases of negative behavior, as well as in modeling the kind of professional work behavior that others can learn from.
    Purposes and specific objectives of the assessment and training
    The main purposes of the protection and sensitivity Activity will be:-

    Design, develop and implement a module on gender equality, protection and sensitivity complementing the organizational gender policies to be used during orientation week
    Design and implement gender sensitivity and protection training for selected staff and students which will be scaled up within the whole institution.
    Analyze existing policies and what they imply
    Review the life skills component and advise if it meets the protection threshold
    Draft a report on the protection training highlighting;

    The key issues / concerns on protection and gender sensitivity
    Additional practices needed to improve the process.

    Expression of Interest
    In line with CAPYEI commitment to gender sensitivity and protection for the youth under its care, CAPYEI seeks the technical support of a consultant to undertake this activity.
    Please indicate how many sessions you foresee, how long each would take, methodology and the indicative cost for delivery.
    The task deliverables will additionally include a detailed report with recommendations for any future actions that the origination could take.

  • Sewerage Superitendent Production & Electromechanical Superitendent

    Sewerage Superitendent Production & Electromechanical Superitendent

    The successful candidate will report to the Technical Manager and will be responsible for coordinating, controlling and overseeing Sewerage Services within our area of jurisdiction in an efficient and cost effective manner.
     
    Responsibilities

    Plan, organize and supervise all activities of the section and ensure operations are carried out in a cost effective manner. 
    Develop and implement PPM program for the sewer network
    Plan and supervise the removable of sewer blockages, repairs and maintenance. 
    Design and oversee construction works and ensure the quality and standard of work are as per the specifications.
    Organise and supervise the installation of new sewer connections and regularly inspect the installations. 
    Oversee the regular quality testing of the raw sewage and the effluents from the treatment works and ensure they meet national standards. 
    Prepare work schedules, job cards and maintain good operational records
    Ensure that required inputs are collected from stores and work teams or staff carry out their tasks effectively.
    Liaise with other sections in handling customer complaints regarding the provision of sewerage services. 
    Prepare daily, weekly and monthly reports to the Technical Manager.
    Ensure that work shifts at the disposal works operate smoothly and effectively.
     Identify developing areas that may be considered for sewer mains extensions and recommend to the Technical Manager.
    Ensure the section has sufficient tools and equipment to carry out work timely and effectively.
    Ensure sound occupational health and safety practices are maintained for all activities in the section
    Any other duties as may be assigned from time to time.

    Key Skills and Personal Attributes

    Excellent Analytical, leadership, Planning, Reporting, Trouble shooting and Problem Solving skills  
    Talent in negotiations and networking
    Great Interpersonal and Communication skills
    Focus on Efficiency and effectiveness
     High levels of Integrity and  Professionalism
    A Team player 
    Honesty and reliability
    Ability to work under pressure and meet deadlines

    Qualifications 

    Bachelor’s degree in Civil/Water Engineering from a recognised Institution with at least five  (5) working years relevant experience, two (2) of which must be at senior management level OR:
    Higher National Diploma in Civil Engineering with At least seven (7) working years relevant experience, three (3) of which must be at senior management level
    Must be Proficient in Design and Supervision of large Sewer Network and Construction of Sewage  Treatment Plants iii. Computer Proficiency with a working knowledge of office applications, AutoCAD etc.

    Terms of Employment
     
    Three (3) Year renewable contract subject to satisfactory performance.

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  • Credit Risk Analyst

    Credit Risk Analyst

    Key responsibilities:

    Underwrites, tracks, analyzes, and maintains the company’s portfolio of loans issued.
    Development and implementation of financial and credit risk models
    Understand, manage and mitigate key elements of the company’s PAR, NPLs and any other related risks on an ongoing basis
    Identifying the key financial and non-financial risks, recommending actions for mitigation of credit and enterprise risks
    Manage a world class in-house credit cycle from evaluation, administration and collections to ensure efficiency, security, AML checks, and fraud control throughout the entire cycle including underwriting process
    Effective communication to investors/lenders on their portfolio performance on a daily/weekly and monthly basis
    Work closely with collections and acqusition teams to provide data driven approaches to improving the credit operations and repayments from borrowers.
    Ensure compliance of company processes in line with set policies and standards locally and globally.

     Desired Qualifications:

    Excellent excel and pivot tables skills for at least 2 years
    MUST HAVE: Degree in Mathematics or Statistics and/or Actuarial Science
    Excellent communication and analytical skills
    At least 2 years experience in risk management and financial analysis in the financial space
    Problem solving ability
    Works with minimal supervision
    ADDED ADVANTAGE:  data analytics skills, financial modelling, R, SPSS

  • Credit Officer Retail Operations Officer

    Credit Officer Retail Operations Officer

    WHAT YOU’LL DO
    We’re looking to add an analytical Credit Control Officer to our Customer Engagement team who will be responsible for overseeing the collection of customer accounts while maintaining a good customer experience and loyalty. You’ll be an excellent communicator with strong negotiating skills, able to stand your ground but still maintain friendly interactions with our customers. The credit function plays a vital role in the B2B department to ensure that Moko maintains steady and healthy cashflows and you’ll take pride in keeping everyone’s accounts in order – making sure you stay on top of their account payments. Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.
    THE ROLE IN BRIEF
    Credit policy management

    Enforce credit policy, ensuring orders are placed in accordance with the credit rules and credit limits
    Manage customers’ payment schedules and ensure that customers adhere to credit limits
    Review customers’ credit applications and references to ensure creditworthiness
    Set customers’ credit limits and support the Customer Engagement Team in negotiating repayment plans when necessary
     Asses company business risk considering a dynamic regulatory environment and keep the management well informed and advised

    Customer support and issues resolution

    Ensure timely and effective resolution to customers’ credit terms and reconciliation issues and maintain long-term relationships with them
    Resolve all issues raised internally and externally around outstanding invoices
    Provide account information to internal departments i.e. Finance & Admin, Operations & Logistics and Customer Engagement regularly and as requested
    Keep customers updated on their account balances by issuing monthly statements

    Debt Collection and recovery

    Conduct regular follow-ups on overdue payments via telephone, emails, and visits
    Manage the timely and effective collection of all debts and ensure customers’ payment are consistently  on-time
    Manage receipting, allocation, and reconciliation of customers’ accounts as payments are received
    Generate weekly Aging Receivables Reports and flag problematic cases to the management for intervention
     When necessary, advise the management on when debts are liable to the intervention of third-party collection agencies

    CAREER GROWTH + COMPENSATION
    Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
    ARE YOU OUR DREAM CANDIDATE?

    Preference for 3 years’ experience in credit control and debt collection role
    You have a good understanding of the end to end Accounts Receivables and Credit Control processes
    You have strong interpersonal skills and the ability to build relationships with internal and external stakeholders 
    You are highly organized with outstanding time management skills and the ability to prioritize a demanding workload
    You have strong analytical skills with the ability to analyze data and make data-backed decisions
    You are tenacious, able to hold your ground and do not shy away from difficult conversations
    You have working experience of Excel and Accounting packages and you are proficient at QuickBooks

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  • Communications Officer Driver

    Communications Officer Driver

    JOB PURPOSE
    To support the Senior Communications Advisor in ensuring effective communication of IPPFAR’s work which involves the tasks of researching, writing, editing and publishing information about IPPF Africa Region.
    KEY TASKS

    Social Media

    Support the Senior Communication Advisor on the implementation of the communications strategy, development, and roll out of media and PR strategy for ARO and MA
    Work with the Senior Communication Advisor to strengthen partnerships with media outlets and ensure high visibility and coverage of IPPFAR’s events, programmes and activities
    Regularly analyse social media coverage on IPPFAR activities
    Maintain and enhance ARO’s web presence and social media
    Contribute to guidelines on digital, social media best practice for wider use by IPPFAR.

    Media Relations

    Prepare publications for the media, members of relevant government ministries and civil society organisations
    Maintain a database of all media organisations and key media personnel in Africa
    Organise specific events including press conferences, exhibitions, open days and press tours
    Develop and maintain a strong media network for the regional office, including building relations with journalists in all countries covered by the Regional office
    Follow up with media requests in a timely manner and keep the regional media contact list up to date
    Support the Senior communication Advisor to draft media announcements and releases
    Manage the implementation and delivery of results of the Journalists’ Network Programme
    Foster Member Association (MA) media relations through events such as open days and through involvement in MA initiatives
    Prepare the media for Regional Director’s official visits and meetings
    Ensure that organisation’s initiatives and projects are successfully supported and communicated to staff and key external stakeholders
    Collect articles on best practices within IPPFAR for publication in different media outlets
    Ensure that communication and media documents are archived in an easily retrievable electronic based filing system, including filing photos in line with existing guidelines.
    Prepare periodic reports and summaries for the management on regional media activities.

    Communications

    Work with the Senior Communications Advisor to identify opportunities for media relation, Develop and maintain support for SHRHR in Africa
    Disseminate regular project updates including drafting success stories, snapshots, before and after pieces, and other communications materials to IPPF Secretariat, IPPF Member Associations, stakeholder and media.

    Work with various departments to ensure that the communications activities calendar is kept up to date in consultation with the Senior Communications Advisor
    Provide support to Senior Communication Advisor in developing high communications content for external and internal use
    Undertake any other duties that might be assigned by the supervisor.
    For more details on the job descriptions visit www.ippfar.org
    IPPF offers a wide range of benefits and is an equal opportunity employer.
    Applications are particularly encouraged from women, people living with disability and people openly living with HIV.
    IPPF has​ been made aware of various fraudulent vacancy announcements circulated via e-mail from websites falsely stating that they are issued by or in association with IPPF. These correspondences, which may seek to obtain money from the recipients of such correspondence are fraudulent and IPPF does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training or any other fees).

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  • Learning and Talent Development Officer

    Learning and Talent Development Officer

    Role & Responsibilities
    As a member of Medair’s HR Specialist Team, which includes the Learning & Development and Talent Development functions, the Learning and Talent Development Officer is responsible for implementing key initiatives and activities related to both functions. This position works in conjunction with the Talent Development and Learning and Development Advisors.
    Project Overview
    Medair’s global HR function supports the organisation in the implementation of world class humanitarian aid projects by ensuring that the organisation has adequate systems and structures to efficiently recruit and retain the right people as well as manage and develop Medair’s people, culture and organisational capacity.
    Workplace & Conditions
    Field based in Nairobi, Kenya. Work permit/ permanent residency in Kenya required. Office work in an open-office environment, supporting Learning Events in Kenya and possibly other locations where Medair operates.
    Starting Date / Initial Contract Details
    As soon as possible. Full time, open-ended contract.
    Key Activity Areas
    Learning Management System

    To produce timely reports and analysis on the organisational Learning Management System usage.
    To manage learner accounts on the Learning Management System, including adding new users when they attend GSO for induction.
    To monitor and respond to Medair’s Learning Support Email Inbox, advising with the L&D Advisor.
    Learning and Development events
    To correspond with trainers and managing venues, travel, accommodation and facilities arrangements for learning and development events in compliance with Medair’s policies and procedures.
    To communicate course requirements and details to participants, facilities, trainers and external suppliers and answering questions. To prepare trainings materials to meet learning needs.
    To collate and analyse evaluation forms to recommend amendments to programmes and reporting.

    Organisational Learning, Promotion and Reporting

    To create content, including stories and statistics, about L&D in Medair for various forms of internal and external communication.
    To stay informed of potential offerings and update the Learning Catalogue and Learning Platform with new opportunities. To produce reports on L&D activity using agreed HR performance indicators.
    To produce and maintain L&D records, and coordinate the transition to the HR Information System.

    Talent Development Tools

    To create/update tools pertaining to performance reviews, development plans, and for coaching and training leaders and employees on the talent development cycle and succession planning.
    To support creation of a competency matrix, including through innovative application or software.

    Talent Development Coordination

    Monitor and track performance and development reviews in coordination with HR Partners.
    Liaise with HR and Recruitment Partners in ensuring talent pipeline and succession planning records are up to date and fitting current organizational needs.
    To organise regular Talent Pipeline reviews for key stakeholders, leading in absence of Talent Development Advisor.

    ROC Kenya support/planning/delivery

    Plan and prepare all stages of the Kenyan ROC (pre, during, after), including all preparation for participants and staffing needs in conjunction with the Recruitment Assistant at GSO.
    Engage and support the Kenyan ROC, incl. preparation, planning, communication, administration and continued improvement. Be an active contributor in maintaining the quality in ROC management.
    Deliver quality support throughout the whole Kenyan ROC process, including working with support team in Nairobi office, coordinating on the ground prior to GSO team arrival, facilitating throughout and ensuring the successful delivery of the Kenyan ROC.

    Team Spiritual Life

    Reflect the values of Medair with staff, beneficiaries, and external contacts.
    Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
    Encouraged to join and contribute to Medair’s international prayer network.

    This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.
    Qualifications

    Bachelor’s degree in Human Resources or a related field. Operational knowledge and understanding of HR/Talent Development/Learning and Development activities is a plus.
    Strong working knowledge of English (spoken and written). French is an asset.

    Experience / Competencies

    Previous experience in HR or field related to training and development.
    Proficient with MS Office tools. Experience with Microsoft Teams / Office 365 / Social Media desirable.
    Learning Management System or another records management/database system.
    Excellent verbal and written communication skills, including the ability to liaise with external suppliers and participate in remote Skype/ Teams meetings with the Specialist Team in GSO or other places.
    Understanding of humanitarian sector or previous position in an INGO is a plus.
    Organization and time management skills, effective verbal communication skills.
    Good organisational skills with the ability to prioritise and adapt to changing demands.
    Driven and result-oriented with a positive attitude. Ability to work on own initiative as well as part of a team. Flexibility to adjust to internal and external change.
    Capable of working in a multicultural, remote and fast-paced environment.
    Creativity in communicating and promoting engagement in Talent Development and Learning and Development activities across the organisation. Creativity when coming up with coaching and communication materials. Ability to transcript mapping of a process in a simple & comprehensive way.

  • Head of Retail & Branch Business Senior Forensic Officer

    Head of Retail & Branch Business Senior Forensic Officer

    Introduction…
    Reporting to the GM Distribution, the job holder will drive business development through the Retail and Branch distribution network by leading and managing Channel and Branch managers in carrying out sales and marketing activities so as to ensure the company achieves its corporate goals in terms of revenue growth, profitability and customer service.
    Minimum Requirements…
    KNOWLEDGE & EXPERIENCE
    Qualifications:

    Bachelor’s degree in Commerce, Economics, Education, Finance or any other business related field is desirable.

    Experience:

    5 Years’ experience in Business Development, Management and or training and management of Sales Team in the insurance industry.
    Qualifications in Training and Development will be an added advantage

     SKILLS & COMPETENCIES

    High caliber sales professional with a strong inclination to transfer hisher abilities to others and making a personal impact on staff
    High level of initiative and self-motivation
    Strong working knowledge of Ms Office suite
    Passionate about developing people and constantly upgrading hisher personal competencies
    Strong written and verbal communication and inter personal skills
    Excellent presentation skills 

    Job Specification…
    PRINCIPAL ACCOUNTABILITIES

    Set up clear targets for Branch Managers to ensure maximum productivity, profitable growth and cost management
     Drive the achievement company sales targets, business quality targets, profitability targets and premium collection targets through the branch distribution network
    Monitor Branch business performance and take corrective action so as to meet the set targets
    Profitably grow retail business portfolio to the required proportion as defined in the business strategy
    Identify opportunities for further business growth and implement strategies to take advantage of them
    Manage all costs within the marketing budget for the branches
    Conduct joint field work with Branch managers when necessary to support their business development activities
    Conduct regular workshops and seminars aimed at communicating and developing sales skills, product knowledge and business management for agents, brokers and branch staff
    To establish new branch networks in the counties e.g. satellites, distribution partnerships, retail centers and outlets
    Assist branch managers in the recruitment of Agents and DSF
    Ensure customer service standards are met as per the customer service charter
    Imparting product & process training to the branches team
    Collect market intelligence from the branches so as to come up with new products and other strategic responses
    Ensure that the UAP branch network allows UAP to reach all potential clients so as to ensure profitability of branch operations
    Ensure that quality incentive schemes that help to drive the achievement of revenue targets are developed and implemented for intermediaries

     KEY RESULT AREAS & PERFORMANCE INDICATORS

    Deliver a quality marketing strategy that is able to drive UAP business goals and is in line with the business plan,
    Delivery the gross premium general business and health budget and ensuring that business growth targets are met
    Drive advertising and promotion activities, ensuring that they are timely, effective and within budget and that set brand image goals are achieved
    Marketing costs and expenses kept within budget
    Achievement of profit targets
    Achievement of customer experience targets
    Number and quality of intermediaries
    Number of New recruited intermediaries meeting targets
    High Renewal Retention
    Number of Agents achieving set sales standards
    Brand alignment of Agents and Branch staff
    Number of DSFs growing into sales leadership roles
    Number of Agents staying with the company for 5 years and above.
    Full regulatory compliance of the sales team

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  • Procurement Manager Talent Growth Manager Delivery Operations Assistant General Operations Assistant

    Procurement Manager Talent Growth Manager Delivery Operations Assistant General Operations Assistant

    The Job
     
    As a Procurement Manager you will manage the company’s supply of products and services. Your responsibilities will include coming up with strategies to find cost-effective deals and suppliers. Your key duty will be to derive the efficiencies in the cost structure, so that the company can invest in growth and people.

    Responsibilities
    As a Procurement manager you will also:

    Devise and use fruitful sourcing strategies
    Discover profitable suppliers and initiate business and organization partnerships
    Negotiate with external vendors to secure advantageous terms
    Approve the ordering of necessary goods and services
    Finalize purchase details of orders and deliveries
    Examine and test existing contracts
    Track and report key functional metrics to reduce expenses and improve effectiveness
    Collaborate with key persons to ensure clarity of the specifications and expectations of the company
    Foresee alterations in the comparative negotiating ability of suppliers and clients
    Expect unfavorable events through analysis of data and prepare control strategies
    Perform risk management for supply contracts and agreements
    Control spend and build a culture of long-term saving on procurement costs
    Issue invitations to Bid, Requests for Proposal, Requests for Quotation and contracts
    Issue purchase orders, develops term contracts, and acquires supplies and services
    Find and agree to terms, and acquiring goods, services, or works from an external source
    Be in charge of inventory management, asset maintenance, asset disposal, vendor & contract management

    Requirements

    Proven working experience as a procurement manager, procurement officer or head of procurement
    Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
    Talent in negotiations and networking
    Good knowledge of supplier or third party management software
    Aptitude in decision-making and working with numbers
    Experience in collecting and analyzing data
    Strong leadership capabilities
    BSc. Degree in supply chain management, logistics or business administration

    Benefits

    Great Mission and Culture.
    Meaningful Work.
    Growth Opportunities.
    Market Competitive Salary.
    Health and Medical Benefits.

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  • Brilliant Pharm Techs

    Brilliant Pharm Techs

    Role Description

    We are searching for Kenya’s smartest, most caring and responsible pharm techs who want to become amazing all-around evidence-based Pharm techs.

    Role Highlights

    Our vision is to offer the highest quality healthcare and the best patient experiences to everyone in Kenya, profitably. Come help us make it possible!
    Fun environment with an uncommon culture – be a critical part of a high-functioning team!
    Competitive salary with at least two days off per week!

    Responsibilities

    Offer amazing patient experience!

    Treat patients with empathy and understanding
    Listen to patients and make them feel heard
    Go above and beyond in meeting patients’ needs

    Manage a complex formulary

    Own the implementation of excellent drug stock management practices
    Lead the order process from start to finish.
    Be the expert on stock management in the branch even outside the drug store. Teach others the best practices you know.