Job Experience: Experience of

  • Evidence-Based Research Analysis Consultancy

    Evidence-Based Research Analysis Consultancy

    Evidence-based research analysis to understand the perceptions, norms and systems influencing formal voting patterns and its impact on women’s participation in political leadership
    About Oxfam
    One person in three in the world lives in poverty.
    Oxfam is determined to change that world by mobilizing the power of people against poverty.
    Around the world, Oxfam works to find practical, innovative ways for people to lift themselves out of poverty and thrive.
    We save lives and help rebuild livelihoods when crisis strikes.
    And we campaign so that the voices of the poor influence the local and global decisions that affect them.
    In all we do, Oxfam works with partner organizations and alongside vulnerable women and men to end the injustices that cause poverty.
    Overview of the task
    As Oxfam in Kenya starts the process of moving into a new strategic period, there is an opportunity to define a framework for its women in political leadership (WIPL) programming and aligning it to Oxfam’s wider global strategy of addressing the root causes of poverty and inequality.
    The purpose of the proposed research is to carry out primary research and analyse findings to clearly explore the nexus between voters and politicians’ perceptions, norms and system of voting and women’s political participation.
    The evidence-based research ¡s going to present workable recommendations and strategies which will enable Oxfam to re-design WIPL programme in order to maximise the depth of impact, identify opportunities to support existing positive processes and strategic ¡nterventions.
    Scope of Work
    Oxfam in Kenya is inviting applications from suitable consultants / consultancy firms to undertake evidence-based research analysis to understand the perceptions, norms and systems influencing formal voting patterns and its impact on women’s participation in political leadership using a gender transformative approach.

  • Accounts Assistant

    Accounts Assistant

    We are an organization located in a rural environment 5okms from Kericho town consistingng of tea estates and two tea factories.
    The following vacancy has arisen in our organization.
    Accounts Assistant
    The role reports to the Management Accountant
    Duties

    Accounts payable work.
    PAYE, VAT, withholding VAT and withholding tax and other statutory returns.
    Updating the accounting system.
    Reconciliátion of suppliers, debtors and general ledger accounts.
    Other general accounting duties.

    Qualifications

    Bachelors Degree in Accounting or related field.
    Minimum CPA II or its equivalent
    Relevant experience or trainrng
    Available to report within short period of time.
    Possess skills in the use of computerized accounting systems
    Experience with SAGE Evolution accounting system will be an added advantage.

  • IT Technical Support Engineer

    IT Technical Support Engineer

    Our Client, in the Telecom Sector seeks to hire an IT Technical Support Engineer. The IT Technical Support Engineer will be responsible for diagnosing and troubleshooting technical issues, including account setup and network configuration and organizing and filing documentation pertaining to warranties and instructional guides for computer hardware.
    Roles and Responsibilities

    Researching and identify solutions to software and hardware issues.
    Diagnosing and troubleshooting technical issues, including account setup and network configuration.
    Tracking computer system issues through to resolution, within agreed time limits.
    Referring to internal database or external resources to provide accurate tech solutions
    Prioritizing and managing several open issues at one time.
    Following up with clients to ensure their IT systems are fully functional after troubleshooting.
    Documenting technical knowledge in the form of notes and manuals.
    Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
    Actively update, maintain and monitor all aspects of computer networks.
    Installing and configure computer systems and applications within the company.
    Responding to customer inquiries and assist in troubleshooting and resolving challenges.
    Completing detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
    Assisting management in creating training materials pertaining to computer troubleshooting and usage.
    Acting as the initial point of contact for all computer and system related concerns from clients or other employees.
    Organizing and filing documentation pertaining to warranties and instructional guides for computer hardware.

    Required Qualifications/Experience

    Bachelors’ degree in computer science, software engineering, information technology or another related discipline.
    3-5 years of proven experience in a heavy customer focus position involving and technical knowledge of a company’s products and services.
    Industry-specific certification in relevant computer languages or software may be required.
    Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other remote access desktop programs
    Extensive experience working with different operating systems including Windows and Mac OS
    Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
    Ability to prioritize and manage several milestones and projects efficiently
    Professional written and interpersonal skills are essential when communicating with customers and clients
    Experience installing and configuring computer systems and applications for a large organization
    Accept constructive criticism and customer feedback regarding their experience with software or IT services

  • IT Product Manager

    IT Product Manager

    Our Client, in the Fintech Industry seeks to hire an IT Product Manager. The IT Product Manager  will be responsible for driving the execution of all product lifecycle processes, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch and Setting realistic customer expectations for technology capabilities and project delivery timelines.
    Roles and Responsibilities·

    Driving the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
    Working closely with the Customer Success, Customer Support, Marketing, Sales and Documentation team to deliver collaterals, go to market plans and documentation inputs needed by these and other teams.
    Partnering with executive sponsors and key business leaders to develop and maintain the product vision and roadmap, prioritize features, identify dependencies and interfaces with a focus on business outcomes.
    Developing project proposals to determine size, sequence and funding.
    Developing and controlling the product budget, and managing expenditures within agreed spending plans.
    Setting realistic customer expectations for technology capabilities and project delivery timelines.
    Developing use case scenarios and proposed processes incorporating new product capabilities.
    Working with IT teams on iterative project execution, requirements definition and design, implementation planning and coordination, and post implementation support.
    Leading the oversight of project execution, progress compared with the plan, and the production of agreed deliverables.
    Carrying out project management duties including defining tasks, schedule and milestones, identifying dependencies and critical path, establishing a constraint matrix, assigning and monitoring tasks, performing risk assessments and implementing mitigation plans.
    Providing leadership and motivation to project team members throughout the project lifecycle, and confer with project staff to outline work plan.

    Required Qualifications/Experience

    IT-related Degree, Project Management, or equivalent
    Minimum 5 years’ experience in a similar role.
    Project Management certification(s).
    Technical IT background is an added advantage.
    Strong familiarity with modern project management software and issue tracking software.
    Exceptional leadership skills, with the ability to develop and communicate the product vision, inspire and motivate teams, and maintain alignment with the business strategy
    Familiarity with industry trends and an understanding of how other organizations in our industry are employing current and emerging technologies to drive digital business
    Excellent analytical, strategic planning and execution skills

  • IT Project Manager

    IT Project Manager

    Our Client in the Banking Industry seeks to hire an IT Project Manager. The IT Project Manager will be responsible for developing project plans, goals and budgets; identifying resources needed and accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
    Roles and Responsibilities

    Developing project plans, goals, and budgets; identifying resources needed.
    Developing schedules and methods for measuring results.
    Guiding and performing strategic analysis for the project.
    Organizing and managing all phases of the project to ensure on-time completion
    Assembling and coordinating project team members; assigning individual responsibilities.
    Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products.
    Planning and overseeing the preparation and dissemination of project communications.
    Verifying application results by conducting system audits of technologies implemented.
    Preserving assets by implementing disaster recovery and back-up procedures and information security and control structures.
    Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
    Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
    Registration of customers, production of ATM cards, maintenance of the bank database and procurement of IT hardware and software for the company.
    Deployment of a new branch or the upgrade of an existing one.
    Audit and inspection visits to branches.

    Required Qualifications/Experience

    Degree from Recognized University, preferably in Information Technology, Project Management or relevant field.
    Minimum 4 years Project Management experience in IT.
    Business and IT Strategy experience.
    Must have previously worked for a Banking Industry (Significant Experience).
    Knowledge of related software tools.
    Good communication skills with customers, teams and stakeholders.
    Detail oriented.
    Experience in developing budgets.
    Customer-focused mindset

  • Fraud Analyst

    Fraud Analyst

    Reporting to: Portfolio Manager
     
    Location: Distribution Centre and Field

    Purpose: The fraud analyst will work with the Portfolio Manager to closely monitor business functions to ascertain probable fraudulent activities and take action.
    Role

    Detecting and investigating suspicious activities within the business
    Gathering all the necessary documentation and evidence on fraud cases
    Compiling reports on fraud cases and give way forward
    Collaborating with fraud consultants and law enforcers in handling fraud cases
    Educating staff on fraud and its impact on the business
    Interacting with different departments on how to mitigate and act on fraud
    Proposing to the business strategies to mitigate fraud

    Desired Skills

    Previous work experience in investigations and prosecution of fraud (previous experience in the PAYGo industry is a bonus)
    Knowledge in Microsoft Office Packages – Excel, Word and PowerPoint
    Organized with excellent reporting skills
    Attentive to details
    Good communication skills
    Honest and trustworthy
    Interest in growing into data analytics to inform fraud mitigation

  • Sales Specialist

    Sales Specialist

    Job Summary
    We are searching for an innovative Sales Specialist with a great analytical mind to join our team and be instrumental in changing the way the Kenyan market think about security and their homes/businesses. We need young, intelligent, dynamic and ambitious individuals that will help us break the boring traditional mold. If you are eager to be a game changer and not a spectator, come join our team and build a career with the security company that understands that in life “change is the only constant”.
    Job Description
    Sales Specialist Responsibilities:

    Prepare and deliver client presentations and proposals that clearly articulate the solution relative to client needs.
    Develop a long-term relationships with client through managing and interpreting their requirements
    Persuade clients that our products /services best satisfies their needs in terms of quality price and delivery.
    Conduct presales technical assistance and product education
    Support marketing activities by attending trade shows, Conferences and other marketing events
    Liaise with project stakeholders on an ongoing basis.
    Resolve client problems with installed equipment
    Ensure sales reports is up-to-date for monthly and weekly meetings including forecasting reports and to be well equipped with understanding of companies’ Products and services

    Sales Specialist Requirements:

    Bachelor’s degree in Marketing, Business or similar.
    Valid driver’s license.
    Strong analytical and critical thinking skills.
    Ability to think on your feet.
    Excellent customer service and leadership skills.
    Strong networking abilities.
    Ability to diagnose problems and find solutions.
    Strong degree of diplomacy and the ability to work with a range of different people.
    Ability to remain professional.
    Willingness to work overtime when required.

  • Agency Manager

    Agency Manager

    We are looking to recruit for the position of Agency Manager in our 3 locations of Nairobi, Machakos & Nyeri.
    As an Agency Manager, you get to continue to grow and build your team of Unit Managers and contracted Agents in selling our portfolio of products.
    Some of your responsibilities will include:
    Key Responsibilities

    Recruit, train and supervise a team of Unit Managers and Life Agents within your specified region.
    Drive the performance and growth of our portfolio of products per provided productivity targets, product mix and in line with industry regulatory standards.
    Motivate and coach the team towards meeting set productivity and persistency targets as well as growing the recruited agents.
    Put in to place plans and measures that ensure that premiums under your team’s portfolio are paid when due.
    Identify new target markets and implement activities that will enable the company to penetrate and retain this business in the long run.
    Work with and ensure that recruited agents are in compliance with regulation in line with IRA/AKI requirements.
    Assist agents to formulate goals in tandem with their field activities.
    Handle day to day administrative issues and monitor, prepare and submit required production reports.

    Desired Academic Qualifications, Skills & Experience

    Certificate of Proficiency in Insurance (mandatory)
    At least a Diploma in a Business related field
    Team leader in a sales oriented set up with a minimum of 2 years’ experience