Job Experience: Experience of

  • Ending Violence Against Women and Girls Consultant 

Consultant- Development of Blueprints

    Ending Violence Against Women and Girls Consultant Consultant- Development of Blueprints

    Background

    The United Nations Entity for Gender Equality and the Empowerment of Women (UN WOMEN) is the UN organization dedicated to gender equality and was established to coordinate and accelerate the attainment of the rights of women globally. UN Women stands behind women’s equal participation in all aspects of life and supports the formulation and implementation of policies, global standards, and norms at both regional and national levels that seek to enhance gender equality and inclusive governance.

    The Constitution of Kenya has clearly articulated Kenya’s constitutional commitments to gender equality and the empowerment of women. Achieving gender parity in all spheres of life and the actualization of gender-responsive laws, policies and planning is expected to empower women on their economic, social and political rights and make progress towards achieving gender equality. The progressive rights-based Kenya Constitution 2010 provides the legal framework for the Government to fulfill basic rights, and for marginalized and vulnerable groups, especially women and children, to claim their rights. UN Women seeks to increase accountability for national and devolved planning with a goal to ensure that national and devolved planning fully reflects accountability for gender equality commitments and priorities.

    Violence against women and girls is one of the key persistent gender inequality in Kenya. Violence against women and girls (VAWG) exists in many different forms and persists as a pervasive violation of human rights and a major impediment to achieving gender equality or any development goals in Kenya. There is a lack of reliable, comparative and properly disaggregated statistical data on the prevalence of VAWG. Harmful attitudes, social norms, and practices continue to encourage VAWG, impunity, victim-blaming, and stigmatization of survivors. In response to this, UN Women is implementing a fully-fledged programme on EVAW, grounded in the Joint Programme (JP) on the prevention and response to GBV, the Ending Violence against Women and Girls (EVAWG) impact area and is premised on two UNWOMEN flagship programmes being (i) Prevention and Access to Essential Services to End Violence against Women and Girls and (ii) the safe cities and safe public spaces FPIs.

    The EVAWG work by UN Women seeks to enhance the prevention and response of VAWG. This includes access to justice for survivors, coordination of implementation and monitoring of policies and programs at a national and devolved level and strengthening referral mechanisms among service providers and duty bearers including both state and non-state actors. Lessons from the evaluation of the previous UN Women Kenya Strategic Note (SN) and internal annual reviews have shown that laws and policies supported and adopted provide a comprehensive framework for addressing VAWG, but they need to be complemented by adequately funded implementation strategies to show results. UN Women aims to support the strengthening of Kenya’s legislative and policy environment so that it is in line with international and regional standards on EVAWG. Further, the voice of survivors and their families in this discourse is critical and thus we work to strengthen the voice and capacity of rights holders, including women’s organizations and survivors’ networks to hold governments accountable, advocate for effective implementation and building the capacity of institutions (police, justice, health and education sectors), through codes of conduct, reporting mechanisms, and awareness-raising programmes, to prevent and respond to VAWG.

    The EVAWG Unit in UN Women Kenya Country Office is seeking for a consultant to support the Unit with the implementation of its activities. The consultant will work on supporting the implementation of EVAWG Unit in its’ 2020 annual work plan with a strong focus on women access to justice. Under the direct supervision of the Program Analyst EVAWG and the leadership of the Deputy Country Director, the consultant will ensure high-quality and timely implementation of the EVAWG Annual Work Plan 2020, which includes supporting effective management; monitoring and reporting of the program activities; as well as liaising with relevant stakeholders and partners.

    Duties And Responsibilities

    Policy review, design and develop programme strategies in the area of Ending Violence Against Women and Girls

    Provide technical inputs to the design and formulation of programme/ project proposals and initiatives, especially on women access to justice
    Draft inputs to country strategy documents, briefs, policy dialogue and other documents related to Ending Violence Against Women and Girls
    Contribute to review of bills, laws and policies on EWAG to ensure conformity with global norms and standards

    Manage the implementation and management of the Ending Violence Against Women and Girls programme

    Coordinate and ensure high-quality implementation of the UN Women EVAWG Annual Workplan 2020, including women access to justice activities by providing technical support and overseeing implementing Partners annual work plan implementation.
    Manage the technical implementation of the programme and ensure synergies with other teams;
    Manage the submission of implementing partner financial and narrative reports;
    Support in organizing Project Steering Committee, project review and/or evaluation meetings, as needed.

    Support to manage technical assistance and capacity development to project/programme partners

    Support in managing the implementation of technical advice and guidance. Develop and implement technical tools, and initiatives
    Build and manage relationships with national partners to support implementation and expansion of the Ending Violence Against Women and Girls programme; respond to any potential problems;
    Identify capacity building needs of partners and lead the coordination of technical assistance, mentoring, training and capacity development initiatives to partners.

    Manage the monitoring and reporting of the programme/ project

    Manage the monitoring of programme/ project implementation and finances using results-based management tools;
    Conduct field missions and review reports on monitoring missions;
    Contribute to quarterly reports and donor reports, focusing on results, output and outcomes;
    Contribute to office donor and UN Women reports.

    Build partnerships and support in developing resource mobilization strategies

    Support to develop and implement partnerships and resource mobilization strategies;
    Support to finalize relevant documentation on donors and potential opportunities for resource mobilization;
    Analyze and research information on donors, prepare substantive briefs on possible areas of cooperation, identification of opportunities for cost-sharing.

    Contribute to inter-agency coordination on Ending Violence Against Women and Girls to achieve coherence and alignment of UN Women programmes with other partners in Kenya

    Provide technical support to the Programme Team Leader on inter-agency coordination related activities by attending meetings, events, and participating in groups and committees as needed;
    Coordinate with other UN agencies, government departments, donors and NGOs to ensure the projects’ capacity development programme is harmonized and aligned with other in-country efforts.

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  • Treasury and Trade Solutions, Full Time Analyst, Nairobi (Europe, Middle East, and Africa)

    Treasury and Trade Solutions, Full Time Analyst, Nairobi (Europe, Middle East, and Africa)

    Employee Status: University Programs Job ID: 80006641 Employee Status: emea
    You’re the brains behind our work.
    You’re ready to bring your knowledge from the classroom to the boardroom, and Citi wants to help you get there. Whether it’s honing your skills or building your network, we know that success can’t come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team, and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi’s Institutional Clients Group (ICG) is looking for a full-time Analyst to join the Treasury and Trade Solutions (TTS) team in Nairobi. TTS works with international clients to streamline financial processes and make transactions seamless. TTS provides innovative solutions to public sector clients, corporations and financial institutions in more than 120 countries, including 99 of the Fortune Global 100 companies. If none of these terms make sense right now, that’s okay! As an Analyst, you will join a training program where you will receive an in-depth education to learn the fundamentals of the Analyst role and introduce you to Citi’s culture. Whatever your degree is in, we will give you the training you need to excel.
    Your time here will look something like this…

    Supporting the team in identifying and executing complex cash management structures to the world’s largest corporates
    Analyzing transaction flows of the world’s largest financial institutions
    Be a part of the front end of technological development for the financial transaction space
    Work and support more than 50 different geographies across the region to deliver the best solutions to our clients

    We provide you with the knowledge and skills you need to succeed.
    We’re committed to teaching you the ropes. Here at Citi, rotational programs are intended to help you build a broad skillset and accelerate your career growth by gaining exposure to numerous roles. The 27-month analyst program starts in August and begins with a four-week training program. You will then rotate across three departments, where you will have hands-on experience working across TTS business lines and business functions. In the 2nd or 3rd rotation all analysts will have the opportunity to participate in a six month EMEA rotation.
    We want to hear from you if…

    You are in your final year of university or have graduated
    Expected to achieve or have achieved an Upper Second Class (2:1), or equivalent in any degree discipline
    You have an interest in business
    You are fluent in a 2nd language (this is desirable but not essential)

    Who we think will be a great fit…
    We’re looking for motivated individuals, who are eager to start their careers at a global organization, tend to think globally, and have an innovative outlook on business. We know that anyone, not just those with business degrees can have a knack for business, so we’re open to all disciplines and candidates with diverse work experience. We’ll also be looking for the following:

    Desire to develop a deep understanding of the financial industry
    Intellectual curiosity and proactive approach to searching for new and creative ideas
    You follow new technological innovations and developments impacting the industry
    Strong communication, planning, and organizational skills
    Commitment to personal growth and career development including mobility and flexibility. You also have a strong desire to learn, are proactive, building rapport and relationships in team environments
    Unquestioned commitment to integrity ethical decision-making

    Applications will close on the 30th April 2020. We will begin to review applications before the deadline and therefore encourage you to apply as soon as possible

  • Director, Communication Division, D1

    Director, Communication Division, D1

    Responsibilities

    Lead UNEP’s communications strategy: – Lead and support UNEP’s global strategic communications; – Lead the development and implementation of a strategy to raise the profile of UNEP and of environmental issues among Governments, stakeholders, the media and the broader public; – Support the Execuive Director in articulating UNEP’s strategic messaging; – Identify emerging strategic communications challenges and opportunities.
    Provide leadership and oversight to UNEP’s communications capacities: – Oversee and manage the UNEP’s Communication Division, formulate and implement its substantive activities and projects, determining priorities, mobilizing and allocating resources; – Coordinate a network of regional and national information officers to ensure unity of messaging and that UNEP’s communication resources are strategically managed; – Oversee and manage UNEP’s relations and cooperation with the rest of the UN system as it relates to communications and public information;
    Serve as UNEP’s spokesperson alongside the Executive Director: – Support the Executive Director’s role as spokesperson of the Organization, including by speaking on behalf of the Executive Director and for UNEP on all matters relating to the Organization; – Identify and respond to global, regional and national issues relating to the environment and UNEP’s areas of interest that arise in the media and public domain; – Provide strategic guidance and direction to UNEP’s global media relations; – Guide the development of key press releases, supervise and direct the production of other communication outputs to ensure veracity, accuracy and news-worthiness;
    Serve as UNEP’s lead editor, publisher and executive producer: – Develop and oversee UNEP’s global campaigns with a view to advance the implementation of UNEP’s Programme of Work; – Ensure that special days, such as World Environment Day, enjoy considerable public participation and widespread attention globally and that the Champions of the Earth awards attract global attention and impact the environmental agenda; – Ensure that UNEP’s digital platforms support the implementation of UNEP’s mandates through coherent, evidence-based digital communication approaches that effectively leverage partnerships and UNEP’s network of influencers and prominent personalities. – Ensure that publications meet UNEP standards and are distributed to target audiences in all six UN languages; – Ensure relevant promotional materials meet high and evolving standards of design and messaging;
    Perform other related duties assigned.

    Competencies

    PROFESSIONALISM: Knowledge and understanding of stakeholders, concepts and approaches relevant to environment; practical experience in programme/project management and administration; problem-solving skills, including ability to identify and participate in the resolution of issues/problems; ability to apply good judgment in the context of assignments given; ability to write speeches and/or guide writers. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is Motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.
     
    COMMUNICATION: The incumbent must have strong corporate communication skills, ability to convey and create awareness of key environmental issues to the global audience; ability to communicate and understand environmental policy and scientific issues. Speaks and writes clearly and effectively; Listens to other, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information keeping people informed.
    LEADERSHIP: The incumbent establishes and maintains relationships with a broad range of people to understand needs and gain support; Drives for change and improvement and does not accept the status quo; Is pro-active in developing strategies to accomplish objectives.
    MANAGING PERFORMANCE: The incumbent delegates the appropriate responsibility, accountability and decision-making authority. He/she actively supports the development and career aspirations of staff and appraises performance fairly. Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
    ACCOUNTABILITY: Take ownership of responsibilities and honour commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operate in compliance with Organizational regulations and rules; Support subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

    Education
    Advanced university degree (Master’s degree or equivalent) in journalism/communications is required. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
    Work Experience

    A minimum of Fifteen (15) years of progressively responsible experience in public information and communication is required.
    Experience at the international level handling strategic communications is required.
    At least five years of experience in a senior management position are required.
    Managerial experience dealing with the media and communications campaigns is required.
    Professional experience dealing with sustainable development and/or environmental issues is highly desirable.
    Relevant experience in human resources, management, administration, logistics and financial management is desired.
    Experience in partnership building is an asset.

    Languages
    English and French are the working languages of the UN Secretariat. For the post advertised, fluency in oral and written English is required including highly specialized language. Knowledge of other UN languages is desirable.
    Assessment
    Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
    Special Notice
    This position is open for recruitment for an initial period of one year and may be subject to extension. Staff members are subject to the authority of the Secretary-General and to assignment by him. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

    Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

    The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening.

    Individual contractors and consultants who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions. and their applications will not be considered.

    All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira “Need Help?” link.
     
    United Nations Considerations
    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

    Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

  • Assistant Data Manager (Kenyan Nationals Only)

    Assistant Data Manager (Kenyan Nationals Only)

    Key Responsibilities

    Establish and support a strong Data Demand and Information Use (DDIU) strategy with the development of monthly, quarterly semi-annually & annually facility and program performance slides for all the Shinda supported sites.
    Assist in the maintenance of routine program, donor and MOH databases that includes; VMMC database, EID database, KHIS, DATIM, C-RIS and 3PM and other stakeholders.
    Strengthen data quality systems through conducting routine data validation checks to ensure data queries and data entry errors in KHIS are flagged out to foster concurrence and accuracy in all reporting systems.
    Develop and manage program level live dashboard to facilitate program weekly, monthly and quarterly progress review and donor quarterly progress review.
    Support the implementation, maintenance and reporting through all Electronic Medical Records Systems in CHS Supported sites (KenyaEMR, IQCare, eHTS, eVMMC, NDW & ADT tool).
    Assist in the timely compilation, aggregation and generation of weekly, monthly and quarterly data reports to donors, CHS program and MoH.
    Perform data quality audits, coordinate data cleaning through M&E field teams and verify data accuracy of the data before submission of all data reports
    Prepare accurate data to be entered in PEPFAR and CDC reporting information systems (DATIM, 3 PM and C-RIS)
    Assist in the preparation of data summary slides for presentations to donors, program, MoH and facilities.
    Routine and continuous development of new tools to be used in program reporting to the donor.
    Ensure accurate data validation through a robust query generating systems that review the quality of data in MOH 731, IM, 3PM, CRIS/DATIM reports and other reportable datasets within the program.
    Ensure the monthly performance monitoring plan (PMP) and performance dashboards are well developed that captures the aspiration of the program needs.
    Daily data entry tracking for VMMC program and extraction of VMMC and EIMC data from the database for reporting
    Design routine and ad hoc data collection tools (ODK, excel, epi info and DHIS2 database)
    Attend to ad hoc data requests as may arise from time to time.
    Any other relevant duties that may be assigned from time to time

    Person Specification

    Bachelor’s degree or equivalent in statistics, mathematics, computer science epidemiology or any related field.
    At least three (3) years relevant experience and advanced skills in statistical software SPSS and/or SAS as well as in Microsoft Office suite (Excel, Access, Word and PowerPoint).
    Expert skill level in the use and navigation of MOH DHIS2, PEPFAR DATIM and 3PM, Kenya EMR and IQCare.
    Experience in working with MOH systems and HIV-related reports will be an added advantage.
    Strong data management and analysis skills.
    Good interpersonal skills and ability to work with individuals from diverse professional backgrounds.

  • Business Development Coordinator

    Business Development Coordinator

    Do you have proven experience in leadership positions relating to operations of international NGOs, development organisations or businesses? Or experience in marketing of complex service products? Or both? Do you aspire to take on a leadership role in an aspiring and rapidly growing Kenyan consultancy company? Then you may be the right candidate for our new Business Development Coordinator position!
    SustaiNet Group Ltd (SGL) offers development consulting services to facilitate effective agricultural market-oriented and private sector-led development to clients including governments, international development organisations and agro-businesses. As part of our compliance and operational support services (COSS) business, we provide logistic, event management, HR, finance, legal and other management ‘outsourcing’ services to international development organisations and agro-businesses interested in implementing projects and programmes in the region. We also operate the Shiriki House Office Community to offer an effective and collaborative co-working environment for development companies, projects and NGOs sharing our desire to foster commercially viable, environmentally resilient and socially inclusive rural development. We are headquartered in Nairobi, Kenya and operate a Country Office in Kampala, Uganda.
    Reporting directly to the CEO, our new BD Coordinator will spearhead rapid growth of our COSS and Shiriki House business areas by providing leadership to establishment and implementation of business area and marketing strategies, oversee the development and mainstreaming of new service products and proactively pursue marketing and sales outreach to prospective clients.
    The SGL Nairobi office is located in the Shiriki House Office Community near the Safaricom Headquarters, which offers a modern and dynamic working environment for 12 like-minded companies, NGOs and projects.
    Our ideal candidate is a dynamic, ambitious and outward individual who understands the compliance and operational needs of our clients, can strengthen our portfolio of services and convincingly market our COSS and Shiriki House services in Kenya and regionally. You must also be able to inspire and lead our teams contributing to these business areas and contribute to the overall growth of SGL. You will have a minimum of 7 years work experience in progressively responsible management/programme support roles in international development organisations or agro-businesses and/or marketing and sales of complex knowledge and service products (ideally both). You are a networker and team-builder with exposure to cooperation with international development organisations and agri-businesses. You possess a relevant master’s degree

  • Receptionist

    Receptionist

    The Center seeks to recruit a Receptionist to provide receptionist and administrative services to the office.
    Responsibilities

    Manage the reception desk and interface with visitors to the Center;
    Ensure the reception area is kept clean and attractive, furniture properly arranged and magazines, brochures, daily newspapers and other literature are up to date;
    Carry out basic accounting duties including maintenance of office petty cash;
    Execute secretarial tasks- booking meeting rooms, taking minutes during staff meetings and handling necessary logistical requirements;
    Manage the switchboard, ensure smooth communication flow between the Center and external parties;
    Process Local Purchase Orders, purchase requisitions, receive invoices and forwarding for payment;
    Receive stationery items;
    Process business cards for staff;
    Requisition and distribute airtime to eligible staff; and
    Reconcile monthly statements for APHRC’s flight bookings.

    Requirements

    Bachelors’ degree in Administration or related field;
    Excellent skills in MS Office Suite;
    At least 3 years of similar experience in a busy office, preferably in INGO;
    Strong interpersonal, organizational and communications skills;
    Ability to assess priorities and manage competing demands with minimum supervision;
    Reliable and attentive to detail;
    Experience in handling finances is desirable.

  • IT Technical Support Engineer

    IT Technical Support Engineer

    Our Client, in the Telecom Sector seeks to hire an IT Technical Support Engineer. The IT Technical Support Engineer will be responsible for diagnosing and troubleshooting technical issues, including account setup and network configuration and organizing and filing documentation pertaining to warranties and instructional guides for computer hardware.
    Roles and Responsibilities

    Researching and identify solutions to software and hardware issues.
    Diagnosing and troubleshooting technical issues, including account setup and network configuration.
    Tracking computer system issues through to resolution, within agreed time limits.
    Referring to internal database or external resources to provide accurate tech solutions
    Prioritizing and managing several open issues at one time.
    Following up with clients to ensure their IT systems are fully functional after troubleshooting.
    Documenting technical knowledge in the form of notes and manuals.
    Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
    Actively update, maintain and monitor all aspects of computer networks.
    Installing and configure computer systems and applications within the company.
    Responding to customer inquiries and assist in troubleshooting and resolving challenges.
    Completing detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.
    Assisting management in creating training materials pertaining to computer troubleshooting and usage.
    Acting as the initial point of contact for all computer and system related concerns from clients or other employees.
    Organizing and filing documentation pertaining to warranties and instructional guides for computer hardware.

    Required Qualifications/Experience

    Bachelors’ degree in computer science, software engineering, information technology or another related discipline.
    3-5 years of proven experience in a heavy customer focus position involving and technical knowledge of a company’s products and services.
    Industry-specific certification in relevant computer languages or software may be required.
    Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other remote access desktop programs
    Extensive experience working with different operating systems including Windows and Mac OS
    Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
    Ability to prioritize and manage several milestones and projects efficiently
    Professional written and interpersonal skills are essential when communicating with customers and clients
    Experience installing and configuring computer systems and applications for a large organization
    Accept constructive criticism and customer feedback regarding their experience with software or IT services

  • IT Product Manager

    IT Product Manager

    Our Client, in the Fintech Industry seeks to hire an IT Product Manager. The IT Product Manager  will be responsible for driving the execution of all product lifecycle processes, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch and Setting realistic customer expectations for technology capabilities and project delivery timelines.
    Roles and Responsibilities·

    Driving the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
    Working closely with the Customer Success, Customer Support, Marketing, Sales and Documentation team to deliver collaterals, go to market plans and documentation inputs needed by these and other teams.
    Partnering with executive sponsors and key business leaders to develop and maintain the product vision and roadmap, prioritize features, identify dependencies and interfaces with a focus on business outcomes.
    Developing project proposals to determine size, sequence and funding.
    Developing and controlling the product budget, and managing expenditures within agreed spending plans.
    Setting realistic customer expectations for technology capabilities and project delivery timelines.
    Developing use case scenarios and proposed processes incorporating new product capabilities.
    Working with IT teams on iterative project execution, requirements definition and design, implementation planning and coordination, and post implementation support.
    Leading the oversight of project execution, progress compared with the plan, and the production of agreed deliverables.
    Carrying out project management duties including defining tasks, schedule and milestones, identifying dependencies and critical path, establishing a constraint matrix, assigning and monitoring tasks, performing risk assessments and implementing mitigation plans.
    Providing leadership and motivation to project team members throughout the project lifecycle, and confer with project staff to outline work plan.

    Required Qualifications/Experience

    IT-related Degree, Project Management, or equivalent
    Minimum 5 years’ experience in a similar role.
    Project Management certification(s).
    Technical IT background is an added advantage.
    Strong familiarity with modern project management software and issue tracking software.
    Exceptional leadership skills, with the ability to develop and communicate the product vision, inspire and motivate teams, and maintain alignment with the business strategy
    Familiarity with industry trends and an understanding of how other organizations in our industry are employing current and emerging technologies to drive digital business
    Excellent analytical, strategic planning and execution skills