Job Experience: Experience of

  • Equity Leadership Programme (ELP) Scholars

    Equity Leadership Programme (ELP) Scholars

    Description
    In line with enhancing career progression of staff and to support business growth, we seek to recruit qualified, experienced, self-driven, highly motivated and passionate candidate to fill the position outlined below within Diaspora Banking unit..
    This Role is open only to Equity Leadership Programme (ELP)Scholars
    Reporting to the Operations Manager, the role holder will be responsible for the following
    Cash handling

    Provide account services to customers by receiving deposits and making payouts
    Reconcile cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling all transactions; turning in excess cash and mutilated currency to the Cash Officer; maintaining supply of cash and currency as per the laid down guidelines
    Ensure that all transaction records are kept meticulously and in accordance with the Bank’s policies & procedures.

    Customer service

    Ensure high standards of customer service are maintained as the first contact person between the Bank and customers, including resolving complaints
    Assist customers in opening new accounts and educate/ inform them on available Bank products and services
    Maintain customer confidence and protect bank operations by keeping information confidential.

    Business Growth

    Cross-sell bank products by answering inquiries; informing customers of new services and products 
    Actively participate in marketing initiatives.  

    Compliance

    Ensure 100% compliance to the Bank’s Policies and Procedures 
    Ensure compliance to the relevant BSS prudential guidelines 
    Ensure very strong adherence to AML and KYC policy guidelines
    Ensure that risk management within the branch is maintained and any issues are escalated accordingly.

    Qualifications

    Be in the  Equity Leadership Programme (ELP)Have a minimum of Secondary School O- level certificate or its equivalent and a Diploma or its equivalent 
    Proficiency in Microsoft Office (Word, Excel, PowerPoint)
    Fluency in English, both written and spoken
    Willingness to work in any region within the country

    Desired Skills and Abilities

    Display high levels of professionalism, integrity, creativity, innovation, teamwork, respect & dignity for customers
    Good organizational skills including high levels of attention to detail and accuracy
    Good communication and interpersonal skills
    Superior customer service
    Able to work independently with minimum supervision and demonstrate a high level of maturity.

  • Production Manager

    Production Manager

    Ref: EAPCC/HR/27/02/2018
    Reporting administratively and functionally to the Head of Production Operations, the Production Manager will be responsible for planning, organizing and controlling production in the Company and mobilizing resources to produce the budgeted cement quantity and quality efficiently and within budget.
    Principle Responsibilities and Duties

    An unwavering commitment to the highest standards for workplace safety, environmental compliance, and manufacturing of high-quality products.
    Actively train and develop the production team to ensure safe, environmentally compliant operations that pursues the maximum efficient operations producing quality products for our customers.
    Work closely with the maintenance team to prioritize and formulate course of action to take in correcting equipment problems and scheduling preventative maintenance.
    Implement and direct plan and work schedules of assigned areas to achieve the maximum effective utilization of employees, production, fuel, equipment and materials to meet quality standards, and monthly/yearly production and cost goals.
    Responsible for refractory maintenance within the pyro-processing systems, with ability to coordinate seamlessly with the mechanical and electrical sections.
    Ensure close coordination between Production, Maintenance, and Quality departments. Manage all production contractors and monitor, reduce, and control costs associated with those contractors.
    Ensure the development of standard operating procedures and implementation of such procedures to increase process efficiency, equipment performance, product quality and productivity.
    Develop both fixed and operating budgets consistent with the annual operating plan, track financial / production performance, and prepare various reports for Company utilization. Develop a maintenance budget for kiln, mill systems and grinding media consumption.
    Possess a working proficiency with JDE system for purchasing, production and maintenance procedures as well as other relevant ICT packages.
    Champion for safety programs and continuous improvement programs/ LEAN systems.
    Champion for improved quality / reductions in standard deviation of our products
    Monitor the production process on a regular basis to ensure that production standards are maintained and takes corrective action as necessary when deficiencies are noted in rate or reliability.
    Understand all operational and maintenance issues in the department and able to accurately report information directly and via formalized reporting procedures.
    Conduct annual Performance Evaluations with direct reports and ensures all employees under the reporting structure have their performance reviewed at least annually.
    Support, motivate, and coach workforce to maintain a productive work environment.

    EAPCC desires to discuss this position with interested but qualified candidates who satisfy the following minimum qualifications

    Bachelor’s degree in electrical, Chemical and Mechanical Engineering discipline
    Master’s degree in Engineering or Finance related field
    High level of analytical, detailed, sceptical and performance management skills.
    6-8 years of cement plant experience with an emphasis ¡n operations and management
    Strong verbal and written communications skills
    Technical and managerial experience in cement production or related manufacturing plants.
    Experience in cement plant preheater, pre-calciner will be an added advantage
    Computer skills including the use of e-mail, reporting and entering shift and production data, and Microsoft Office, working knowledge of JDE and other ICT packages
    Ability to physically inspect plant equipment which requires climbing steps and the ability to walk extended distances over unpaved terrain in all weather conditions
    Ability to navigate effectively in situations with stakeholders of varying and conflicting interests
    Excellent negotiation skills, good attitude, persistence and willingness to learn;
    Experience in ERP environment JDE or equivalent) and excellent ability in use of Microsoft office applications
    Experience in the Building materials sector (especially Cement/Aggregates/Concrete)
    Unquestionable character and integrity.

  • Chief Of Party/Project Director 

Deputy Chief of Party, USAID/Somalia Monitoring, Verification and Reporting Project, Somalia 

Senior Qualitative Expert, USAID/Somalia Monitoring, Verification and Reporting Project, Somalia

    Chief Of Party/Project Director Deputy Chief of Party, USAID/Somalia Monitoring, Verification and Reporting Project, Somalia Senior Qualitative Expert, USAID/Somalia Monitoring, Verification and Reporting Project, Somalia

    Job Summary
    SI is seeking a Chief of Party/Project Director. The project director will serve as COP and will have overall responsibility for the survey quality and timeliness, including design, such as the protocol and questionnaire finalization; preparation, including various procedural, managerial, and training elements; direction; and oversight of the survey implementation, analysis, and report writing. The project director will serve as the primary point of contact with the USAID Mission, host country government, and the subcontractor, as applicable. The period of performance is 20 months.
    Responsibilities

    Serve as the main point of contact on survey progress, quality, and adherence to budget, and will be the point of contact for the field manager on case completion issues.
    Oversee the preparation of the Country Report, including writing many sections of the report.
    Work with the survey director to track survey progress and resource requirements.
    Ensure effective communication within the entire project team

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  • Underwriter 

AML Officer – Faulu

    Underwriter AML Officer – Faulu

    Introduction…
    To Ensure that the company business is professionally underwritten to an acceptable standard within the underwriting guidelines and arranged reinsurance program
    Minimum Requirements…
    Academic:
    Bachelor’s Degree & progress towards CII qualifications
    Key Competencies:

    Marketing and customer relations
    Strong interpersonal skills
    Organized and self-driven
    Knowledge of Reinsurance Treaty, Facultative wording and Reinsurance slips
    Good analytical skills
    Computer knowledge
    Ability to communicate effectively
    Good understanding of general Insurance products

    Job Specification…
    Quotations and Risk Acceptances

    Ensure quotations allocated are done and approved by the Underwriting Manager and dispatched within the agreed turnaround time
    Accept new motor and domestic package proposals which meets acceptable underwriting standards subject to approval by the Senior Underwriter within the delegated authority

    Underwriting Process and Procedures

    Analyze and assess proposal forms and risk notes and confirm correctness within the acceptable underwriting standards
    Register and input all allocated new business in the system within the agreed turnaround time
    Prepare /Issue policies for all classes of insurance within the system within the agreed turnaround time
    Process all endorsements within the agreed turnaround time
    Respond to all correspondence within the agreed turnaround time
    Ensure adherence to all the process procedures and controls

    Risk Management

    Analyze and assess proposals and risk notes and report to the team leader on the need to carry out surveys for small to medium size non-standard risks
    Communicate with the team leader on the client’s progress on the implementation of surveyor’s recommendations in improving the status of risks written

    Policy Renewals

    Work on the allocated renewal scrutiny listing 2 months prior to expiry of policy and dispatch renewal notices to producers/clients1 month prior to renewal date
    Follow up allocated policies falling due for renewal and provide weekly report to Senior Underwriter to ensure achievement of monthly retention ratio of at least 90%

    Reinsurance

    Liaising with the Reinsurance Section regarding risks requiring facultative reinsurance placements.
    Filing – Comply with the agreed filing and record keeping system

    Customer Service
    Attend to direct customers who visit the office for inquiry and provide prompt attention and efficient service
    Finance

    Enforce credit control and effect cancellation for policies not paid to ensure that premium is paid for risks accepted
    Ensure all monies collected are banked on daily basis

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  • Senior Relationship Manager – Projects

    Senior Relationship Manager – Projects

    Reporting To: Head of Mortgage Busines
    Overall Job Purpose
    The Senior Relationship Manager will be responsible for building business opportunities from existing customers and prospecting for new customers [real estate developers] to ensure supply of property to HF’s Volume battle and to prospective customers while ensuring growth and quality management of both Assets & Liabilities in project finance.
    Principle Accountabilities

    Proactively identify business opportunities by interviewing and negotiating with prospective customers to understand their unique needs and offer them suitable financing solutions.
    Negotiate with clients and prepare appraisal papers to support proposals for deal origination and ensure customer due diligence.
    Draft offer letter and ensure execution of the letter by the client and terms and conditions are met.
    Build and maintain a deal distribution channel for customers and ensure geographical spread of the project financing portfolio.
    Maintain relationships and manage expectations to ensure Customer Satisfaction and loyalty
    In Liaison with Project Administration monitor project disbursement and performance to enhance customer experience while mitigating risks for the organisation.
    Provide information on property trends and investment opportunities
    Prepare and submit r elevant reports for accurate decision making by various stakeholder

    Minimum Qualifications, Knowledge and Experience

    Degree from a reputable University in Civil Engineering, Construction Management, Land/Building Economics, Economics, Finance, Banking or Business Administration.
    Professional qualification and or a Higher diploma in a business related field will be an added advantage
    Professional qualification (AKIB) will be an added advantage
    At least 7 years’ experience in the banking environment of which 2 should be in Relationship Management.
    Experience in the real estate industry preferably  in a banking institution will be an added advantage

    Key Competencies and Skills

    Strong analytical skills (emphasis on financial analysis and projections)
    Good Credit appraisal skills
    Ability to collect data in trends and investment opportunities in real estate
    Computer Literacy: Excellent ability to use personal computer and MS Office
    Applications with emphasise on excel.
    Knowledge of principles, methods and techniques for selling
    Good planning and organizational skills
    Good Persuasion and Negotiation skills
    Demonstrated excellent Business Presentation skills
    Demonstrated excellent Interpersonal and communication skills.

  • Head of Category Mobiles and Tablets -Jumia (Full Time)

    Head of Category Mobiles and Tablets -Jumia (Full Time)

    What’s this job all about?
    As a Head of Category Mobiles and Tablets at Jumia, you will be responsible for designing and implementing the strategy of the category. You will be accountable for the most important of Jumia KPIs i.e growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs and Category Directors across the group.
    You will focus on one or several categories, managing c-levels end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events. Your scope will provide you with all levers to drive your categories toward the right direction. This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs.
    The main challenges are described as below:
    Main Responsibilities

    Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key accounts 
    Driving the growth by ensuring we have the right products at the right prices 
    Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship).
    Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment.
    On-boarding 100% of your account’s products available
    Organizing key commercial events such as Black Friday, Jumia Anniversary, etc.
    Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO 

    Required Skills & Qualifications

    Strong commercial skills
    Good analytical skills 
    Great capacity to handle high stake negotiations
    Structured and organized
    Good with tools (excel & PPT, Salesforce.com would be a plus)
    Resistant to stress
    Strong inter-personal skills: Convince the people and your team that you are making the right decisions 
    Great ability to work in a fast paced and competitive environment
    Flawless English communication
    Experience over 6+ years either in FMCG, tier 1 retail groups, top banking & consulting companies
    Top Engineering, Business Schools & Universities (top 5 of your field for your country) 
    Proficiency in MS Office and google tools 
    Familiar with relationship management tools 

    We Offer

    A unique experience in an entrepreneurial, yet structured environment
    A unique opportunity to help build & shape a growing African ecommerce giant
    The opportunity to become part of a highly professional and dynamic team
    Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

  • Projects Officer

    Projects Officer

    Description
    In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in the Finserve Department.
    Job Purpose: 
    The Project Officer ensures that projects are delivered on time, to budget and to the required quality standard (within agreed specifications). He/she ensures that projects are effectively resourced and will manage relationships with a wide range of groups (including all project stakeholders). 

    Manage co-ordination of the partners and working groups engaged in project work.
    Detailed project planning and control. Developing and maintaining a detailed project plan.
    Managing project deliverables in line with the project plan.
    Recording and managing project issues, risks, delays and escalating where necessary.
    Resolving cross-functional issues at project level.
    Managing project scope and change control and escalating issues where necessary.
    Monitoring project progress and performance.
    Providing status reports to the project owner and sponsor.
    Liaison with, and updates progress to, project steering board/senior management. 
    Managing project evaluation and dissemination activities.
    Working closely with users to ensure the project meets business needs.
     Identifying user training needs and devising and managing user training programmes

     Essential Knowledge:

    Excellent understanding of Project management principles and methodologies including established PMO policies and procedures.
    Knowledge on project risk & issue management ,planning, communication, human resource, time management, cost management, project integration ,stakeholder management and quality management.
    Proficient in the use of project management, presentation and planning tools.

    Key Critical Competencies:

         Excellent Project planning, monitoring and control
         Ecellent interpersonal skills,team leadership and delegation skills
    Execellent Risk and Issue management skills
    Time, cost and quality management.
    Business awareness
    Strong analytical skills and problem solving skills
    High personal standards and goal oriented
    Excellent and effective communications skills, both orally and in writing
    Strong coaching skills
    Culture sensitivity

    Qualifications

    An undergraduate degree in a business/ICT/Project Management or any other related field.
    Project Management professional qualifications in PMP/PRINCE2 or similar qualifications is an added advantage.
    Strong consultative, analytical and problem solving skills with the proven ability to manage large projects.
    Strong management skills with the ability to influence others.
    Excellent interpersonal/communication and presentation skills.
    Ability to manage teams; identify and secure needed resources; escalate conflicting priorities; influence team members and business leaders to successfully execute
    Ability to negotiate agreements and/or reach consensus with all levels and positions within the organization
    Strong leadership skills with demonstrated competencies in championing customer focus.
    Able to operate in a performance driven organization

    Core Value Behaviors – Performance Drivers:

    Confident: (Self Mastery). Describes people who are self-assured, in control, Bold, and deliver to the highest standards of expectations with ease while exhibiting the sort of presence that builds confidence in others.
    Comfortable: (Connecting with people). Describes people who are cool and resilient under pressure, honest in every dealing, open to constructive criticism, can be relied on to deliver.
    Elegant:(Effortless delivery). Describes people who demonstrate effortless simplicity and are able to do mundane things with grace and flair. They connect easily with different audiences, exhibit finesse in all interactions and have a high sense of values that they uphold at every turn.
    Prestige: (Pride and ownership of our work). Describes people who believe in themselves, are respected and treat others with respect and occupy a significant place in people’s minds.
    Hunger for knowledge

  • Digital Marketing Executive

    Digital Marketing Executive

    Ascent Ltd, a creative agency in Nairobi, is looking for a Digital Marketing Executive. Reporting to the Head of Creative, the right candidate will be overall responsible for originating and effectively managing the implementation of digital marketing projects.
    Duties and Responsibilities
    Digital marketing projects typically employ a strategic approach to addressing a client’s business challenge by applying digital technologies. The Digital Marketing Executive will be expected to:

    Support project ideation teams to develop digital/integrated communication strategies that exploit the potential of digital technologies
    Research on platform-specific best practices and guide the creative team on how to produce/adapt campaign-specific collateral to be distributed across digital channels
    Produce campaign-specific digital content plans and, where necessary, digital media plans with a clear justification on how these plans will meet the project objectives
    Publish, amplify and moderate campaign-specific content on digital platforms, as well as give regular campaign performance reports with specialist recommendations

    Key Outputs and Deliverables

    New business sales resulting from the technical proposals developed
    Campaign-specific digital content plan and, where necessary, digital media plan
    Campaign-specific performance reports with insights and recommendations on how to optimize client content/media on digital platforms

    Person Specifications

    Academic background in technology or is passionate about technology
    Confident and enthusiastic self-starter who can take initiative and apply an analytical approach to problem-solving using technology
    Excellent presentation and communication skills, in verbal and written English, with a bit of creative flair
    Ability to work independently as well as be part of a team
    Proficient in digital content management tools like Tweetdeck, Buffer or Hootsuite
    Qualification from Facebook Blueprint, Twitter Flight School, Google Academy for Ads, or LinkedIn Advertising
    Able to provide proof of involvement in successful digital campaigns in the last two years

  • Consultant, Outpatient and Casualty

    Consultant, Outpatient and Casualty

    Job Description
    Division
    Medical Services, Outpatient and Community Subdivision
    Position Reports to
    Head, Outpatient and Casualty Department
    Position Supervises

    Clinical Officer, Outpatient and Casualty
    Emergency and Critical Care Clinical Officer (ECCCO)
    Family Medicine Resident
    Medical and Clinical Officer Interns assigned to the Department

    Main Duties and Responsibilities
    The duties and responsibilities are:

     Be a witness of Jesus Christ to patients and families and a discipler of staff to the glory of God.
     To participate in the effective & efficient running of the Outpatient and Casualty medical services including Kijabe Private Clinic.
    Clinical Duties

    OPD, Casualty and Kijabe Private Clinic:
     To work with the nursing & medical staff to provide for the health care needs of all patients.
     To ensure thorough assessment & documentation of history & physical findings for all patients, and referral for investigations and / or specialist opinion where necessary.
     To perform diagnostic & therapeutic procedures pertinent to the care of these patients.
     To supervise and mentor junior staff and advise on patient management.
     To attend other areas of the hospital in a timely manner for patient referrals or admissions.

    Teaching:

     Bedside: Be actively involved in ‘bedside’ teaching of interns and other learners.
     Family Practice Training – be willing to mentor and train, family practice residents.
     Clinical Officer Training – Be willing to contribute to the teaching sessions for clinical officers in ECCCO (Emergency Medicine and Critical Care Clinical Officer) and other programmes including residents from other specialties.

     Hospital Conferences:

     Attend and lead case presentations and discussions.
     Attend Audits each week
     Consultant CME: Ensure personal clinical and professional development
    Medical Staff, Admin and QI –
     Participate in the development of localized guidelines appropriate for Kijabe Outpatient and Casualty activities as directed by the Head of Department
     Participate in monthly medical staff meeting
     Participate on Medical Staff committees as assigned.
     Participate in quality improvement measures on assigned clinical areas, including audit & research as appropriate.
     Provide guidance and expert advice to the Head of Outpatient and Casualty Department
     Observe and comply with environmental health and occupational safety measures and regulations
     Cooperate with the various stakeholders (Outpatient Manager and other Nursing Division leadership) to enable optimal patient flow and clinical efficiency.

    Key Result Areas:
    The jobholder’s accountability areas are as follows;

     Adequate clinical activity and supervision at all times to enable the provision of safe and high quality patient care.
     Stewardship of the Hospital’s and the Patient’s material and financial resources through efficient and cost-effective care.
     Participate in development of appropriate local guidelines and policies as directed by the Head of Department
     Participate in audit of clinical markers to ensure care reaches required standards as directed by the Head of Department.
     Participate in successful implementation of the division’s strategic goals and key strategic areas as directed by the Head of Department
    These duties and responsibilities will be subject to annual appraisals.

    Working Time:

     0800 – 1700 daily, five days a week (45 hour week).
     One day (8 hours) per week of this time for administrative responsibilities as identified above.
     On-call responsibility in-line with current consultant frequency.

    Knowledge and Skills Required:

    The job holder must possess:
     Bachelors Degree in Medicine
     Masters Degree in Medicine (or equivalent)
     Registered with the Medical Practitioners and Dentists Board
     Possess a valid private practicing License
     Must be capable of functioning effectively both as a team player and a team leader
     Must demonstrate high level of integrity
     Should have high level problem solving and decision making abilities
     Should be an effective communicator with the ability to handle high level communication
     Should be result oriented with ability to deliver desired outcome
     Should have effective people management and conflict resolution skills
     Strong interpersonal skills including communication, persuasion, motivation, loyalty, and openness.
     Must have knowledge in use of MS office packages
     Must be a born again and committed Christian with evidence of maturity in faith
     Ability to translate and communicate biblical values / hospital ethics in personal life and professional life

    Must be an honest person full of integrity in their personal conduct and handling of job responsibilities

  • Programme Support Intern 

Administrative Intern

    Programme Support Intern Administrative Intern

    Job Summary
    Forum Syd is looking for a hands-on Programme Support Intern to be a key member of the Programme team. The candidate in this role will gain a wide range of knowledge and experience during the 3 months at Forum Syd Hub ESA in Nairobi, Kenya. This internship position will provides an excellent opportunity to be part of a fast-paced and high-performing part of Forum Syd.
    KNOWLEDGE, SKILLS AND QUALITIES REQUIRED
    Essential Requirements

    A first degree in social sciences, development studies and/or community Development or related from a recognized university
    Appreciation of democracy, human rights, gender equality and innovative ways of working that contribute to societal changes.
    Good analytical, writing, listening and communication
    Ability to develop quick productive working relationships with programme team.

    Responsibilities
    The Programme Support intern will provide a range of programmatic and administrative support to the Programme Manager, Grant Officers, Programme Monitoring and Evaluation Officer, Capacity Development Officer and Field Officers. Specific duties of the intern will be assigned by the Programme Manager as established by the programme unit key tasks.
    Duties may include but are not limited to the following:
    Programme and grant management support

    Support the program team on day to day programme implementation.
    Ensure that administrative tasks are conducted in accordance to Forum Syd policies and standard operating procedures.
    Support documentation and general coordination of programme unit initiatives.
    Support capacity development of initiatives of implementing partners.
    Ensure proper record and filing system for all program documents and/or other correspondences for documents for easy reference according to set guidelines.

    Field Support

    Participate in programme field visits as planned and/or assigned by programme Manager/team.
    Assist in monitoring programme implementation through providing quality data collection, verifying the accuracy of reported data and develop preliminary reports in collaboration with programme staff.

    Communication Support:

    Support programme related communication initiatives like capturing, preparation and dissemination of information and communication materials and documents on relevant platforms and channels.
    Support programme team in minute taking as well as documentation of action points and follow up issues.

    Logistical support:

    Provide logistical support on travels and hotel bookings, invitations, preparing workshop materials and any other assigned duties by administrative staff
    Perform other duties and tasks as determined by the Programme Manager.

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