Job Experience: Experience of None

  • Electrical and Electronics Engineering Trainer

    Electrical and Electronics Engineering Trainer

    Kenyaplex Institute of Technology is seeking to recruit Electrical and Electronics Engineering Tutor.
    Responsibilities

    Deliver high-quality training to students.
    Administer exams and CATs (Continuous Assessment Tests) periodically.
    Conduct regular assessments of students to identify areas for improvement.
    Prepare notes, schemes of work, and lesson plans for assigned subjects.
    Update management on student progress and areas needing improvement.
    Attend staff meetings as required.
    Ensure adherence to the institution’s rules and regulations.

    Qualifications

    Diploma, Higher National Diploma in Electrical & Electronics Engineering (Power Option) with pedagogy, OR
    Bachelor of Education Technology in Electrical & Electronics Engineering from a recognized institution.
    Strong leadership and decision-making skills.
    Excellent communication skills and strong command of the English language.
    Proven teaching experience.

    Interested and qualified candidates are requested to forward their CV to: info@kpit.ac.ke using the position as the subject of the email on or before 29th May 2024.

    Apply via :

    info@kpit.ac.ke

  • Customer Service Experience

    Customer Service Experience

    Job responsibilities

    Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
    Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
    Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
    Respond to all requests for quotation sent through all modes of engagement.
    Ensure clients’ issues and complaints are addressed speedily and effectively.
    Handle after sale related queries such as warranty.

    Requirements

    Must be willing to work on commission.
    Proficiency in oral AND written English.
    Must be a proficient computer and internet user.
    Must be willing to work six days a week. (Monday – Saturday).

    Interested applicants may share their curriculum vitae and application letters to resourcing@shopit.co.ke.

    Apply via :

    resourcing@shopit.co.ke

  • Community Health Supervisor- Western

    Community Health Supervisor- Western

    Purpose of role: 

    To motivate others, have a great willingness to learn, and want to be part of a cutting-edge team that is setting the bar on improving health impacts in a sustainable way. 

    Key Responsibilities: 

    Support recruitment, training, and managing Community Health Volunteers. 
    Motivate CHVs in-field to achieve health metrics. Work to support strong performers, increase the effectiveness of medium performers, and support to improve. 
    Ensure all Community Health Volunteers (CHVs) are delivering impact in the communities both through remote checks and through in-field checks (esp. diagnosis and treatment). 
    Support Community Health Promoters in learning and correctly using their m-health app. 
    Manage inventory: Ensure no stock-outs and ensure management on a First In/First Out; First Expiry/First Out basis. 
    Support experiments and innovations in the learning sites.  
    Build strong relations with MoH, communities and partners. 
    Conduct regular refresher training for Community Health Volunteers. 

    Qualifications & Experience Required 
    Qualifications: 

    Degree or Diploma in Public Health, Community Health, Nutrition, Social Sciences, or health-related professional preferred. 

    Experience: 

    At least 1 year’s work experience, preferably in health/community / social workspaces.  

    Competencies & Attributes: 

    Team player with a drive for results and strong performance management skills.  
    Ability to mentor and coach Community Health Volunteers. 
    Ability and willingness to interact with community elders and clients. 
    Willingness to work extensively in the field under minimum supervision. 
    A good communicator with excellent public speaking skills. 
    General computer proficiency and experience in handling. 
    The ability to speak in the local dialect – Luhya and Luo – is an added advantage. 
    Passionate about working with poor rural households in remote areas is a great plus.

    Apply via :

    livinggoods.applytojob.com

  • At Home Volunteer

    At Home Volunteer

    Those of us who have received a free education pass it on by helping others less fortunate by teaching, interacting and learning. With just a few hours a week, our volunteers, children and sponsors are changing the world we live in.
    This position provides global training and global connections from your home, at your convenience. Our At-Home Volunteers come from around the world and form online teams essential to our Children’s Homes and Community Centers. 
    Volunteering in this division provides a great opportunity to further your understanding of the fascinating world of international non-profit online outreach, boost your CV, and to enhance social media and public relations skills as you reach out to volunteers through a multitude of mediums.
    Please note this is a volunteering position. 
    For more information and to apply, visit https://ihfonline.org/volunteer/ and provide your CV. Our team will get in contact with you within 24 hours.

    For any other enquiries please contact our Volunteer Team at volunteer@ihfonline.org

    Apply via :

    volunteer@ihfonline.org

  • Caretaker

    Caretaker

    Overview 
    We are seeking a responsible and experienced property caretaker to oversee the maintenance of our properties. The ideal candidate will possess excellent organizational and communication skills and be capable of performing a variety of tasks to ensure the property is well-maintained with seamless operations. 
    Duties & Responsibilities 

    Conduct regular inspections of the property to identify maintenance needs and security concerns. 
    Artisan; Troubleshooting minor repair and maintenance works 
    Follow up on routine maintenance as and when due, reporting on repairs as and when they arise. • Maintain accurate records of maintenance activities, expenses, and inventory 
    Coordinate with external contractors for routine service delivery e.g garbage collection etc 
    In liaison with property manager, collection and follow up of Service Charge payment proof from owners. 
    Ensure the security of the property by monitoring surveillance systems and implementing appropriate security measures. 
    Respond promptly to any emergencies or security breaches. 
    Submission of daily reports to the Property Manager. 
    Attending to all complaints lodged by residents and escalate as appropriate. • Ensure that all emergency equipment is ready to use at all times. 
    Take water meter readings and forward them to the property manager for billing. 
    Perform other duties as assigned by management. 

    Job Requirements 

    Certificate / Diploma in property management 
    Proven experience in property maintenance or a related field. 
    Strong knowledge of basic maintenance techniques, including minor plumbing and electrical. 
    Excellent organizational and time-management skills. 
    Ability to work independently with minimal supervision. 
    Good communication and interpersonal skills. 
    Attention to detail and a commitment to excellence. 
    Knowledge of safety protocols and regulations. 
    Availability to respond to emergencies outside of regular working hours, if needed. 
    Experience using maintenance tools and equipment.

    Interested and qualified candidates should forward their CV to: hr@enkavilla.co.ke using the position as subject of email.

    Apply via :

    hr@enkavilla.co.ke

  • School Swimming Instructor 

Lower Primary/ECD Teacher

    School Swimming Instructor Lower Primary/ECD Teacher

    ROLE

    Be familiar with Learn-to-Swim levels/curriculum or other nationally recognized water safety/swim lesson curricula and know how to use course materials effectively.

    DUTIES AND RESPONSIBILITIES

    Provide individual instruction for varying ages at the school.
    Design individualized programs to meet the participant’s interests, abilities, and goals.
    Educate participants on proper technique and promote swimmer’s safety.
    Provide lesson plans as appropriate.
    Conduct swim tests as required.
    Submit and maintain skill sheets, lesson logs, and attendance information.
    Provide for the health and safety of participants, including ensuring that all teaching and practice areas are free of hazards and that materials and equipment are safe.
    Maintain cleanliness and safety of pools and equipment.
    Tend to accidents or emergencies in accordance with accident/incident protocols and/or emergency action plans.
    Complete additional duties as assigned.
    Participate in Physical Education classes.

    KNOWLEDGE, SKILLS AND OTHER ABILITIES

    Knowledge of and ability to demonstrate skills in lesson instruction and use teaching aids such as kickboards, diving rings, pull buoys, etc.
    Ability to work independently
    Able to work a variable work schedule that may include early mornings, evenings, and weekends
    Strong communication and customer service skills

    QUALIFICATIONS AND EXPERIENCE

    YMCA Certification, Kenya Swimming Coaches Association or FINA
    Current lifeguard and first aid certification required.
    Previous swim instruction experience is required.
    Proficient in swimming strokes – front crawl, back crawl, sidestroke, breaststroke, and elementary backstroke

    go to method of application »

    Interested and qualified candidates should forward their CVs to:  hr@brainston.sc.ke using the position as the subject of the email.

    Apply via :

    hr@brainston.sc.ke

  • Field Sales Agent

    Field Sales Agent

    Mission Statement for the Role
    Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory
    Overall Responsibility
    Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales
    Key SMART Results for A-Player Success

    Drive attainment of monthly sales targets as per the vintage:

     Month 1: 10 sales
     Month 2: 15 sales
     Month 3: 20 sales 

     Source at least 20 prospective customer visits daily and develop a sales funnel of customers categorized into Freshsales system as below:

     Hot Leads: 20%
     Warm Leads: 30%
     Cold leads: 40%
     Paid customers: 10% 

     Marketing Material Utilization:

     Drive 12 fliers per sale. Must adhere to brand guidelines prescribed by the company which are periodically auditable – Within the First 3 months from joining

    Operational Excellence:

     Attain 100% work attendance record with an absence management that is fully compliant to company policies and procedures
    100% compliance on Freshsales system usage for lead generation, categorization & sales made
    Timely reporting of sales updates at 11am, 3pm and 7pm on a daily basis
    Ensure 100% adherence to the company’s guidelines on financial transactions from customers. No cash transactions – Within the First 3 months from joining

    Level of Management Experience required (Mandatory & Nice to Have)
    None
    Department stage of development where this role sits (starting, preparing for scale, scaling, mature)

    Rapid Scale and Growth
    Core energy required for this position:
    Doer / Positive/ Aggressive

    Key Competencies Criticality (H, M, L)

    Excellent Sales Person with a good understanding of the buying and selling process – H
    Tactical, scrappy, relentless energy and focus to exceed targets – H
    Accuracy of forecasting and credible pipeline of sales funnels – H
    Ideally, experience selling consumer durables/FMCG/home internet services/in low-income and informal communities – H
    Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports – H
    Work with marketing team to deliver improvements in brand engagement scores in assigned territory – M
    Ability to work and adhere to rules prescribed by the company. Adhere to CRM tools for inputs and must maintain healthy conversion ratios to exceed expectations – M

    Mandatory Criteria if any with no exceptions to hire

    Must have direct selling experience to end customers, 1-2 years of successful track record of earning incentives.
    Must have successfully achieved monthly, quarterly and yearly sales targets.
    Must have strong sales acumen and high integrity.

    Apply via :

    poainternet.bamboohr.com

  • Customer Care Executive

    Customer Care Executive

    POSITION SUMMARY
    The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.
    DUTIES AND RESPONSIBILITIES

    Build rapport with customers by handling each and every customer call in a courteous; and professional manner
    Ensures consistently imparts the correct product an each call.
    Obtains; imparts; clarifies and verifies information to and/or from customers to ensure delivery of exceptional customer service
    Demonstrate appropriate levels of empathy in situations that require these skills;and provides customers with caring individualized attention.
    Accurately tags each call as per defined tagging list/CRM tagging list.
    Ensure that the quality of each call is in compliance with predefined quality parameters.
    Consistently contributes towards improving customer experience by identifying potential areas for process/productivity improvements and highlights the same to the Team Lead
    Utilize the relevant tools and resources provided by the Company to respond to customer queries and requests.
    Ensure strict adherence to established attendance schedules.
    Provides on the job training support to new team members to facilitate improvement in their levels of performance – through mentor / mentee relationship.
    Provides the relevant reports on a daily basis – where applicable.
    Appropriately escalates customer queries to the Team Lead to ensure speedy resolution of the same.
    Ensures daily performance targets are met

    KNOWLEDGE, SKILLS AND ABILITIES

    Minimum of a Degree
    Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries.
    Good typing speed and computer skills, particularly with regard to Microsoft office applications
    Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location
    Ability to work in a team environment
    Ability to maintain a calm disposition particularly in stressful work situations.
    Displays a positive attitude; ability to remain positive and energetic throughout a work day.
    Updates self on comparative product and services

    WORK CONDITIONS

    Ability to work any shift in a 24/7 work environment including odd hours; weekends and public holidays
    Ability to work extra hours to meet business needs
    To reside within reasonable travel distance to the office, as defined by the Company; to facilitate ease of transport arrangements, Preferably within 10 KM radius of Waiyaki Way
    May be required to undergo periodic occupational related medical examination to assess own suitability for continued employment at the Call Center

    Interested and qualified candidates should forward their CV to: recruitmentke@isonxperiences.com using the position as subject of email.

    Apply via :

    recruitmentke@isonxperiences.com