Job Experience: Experience of None

  • Partner and Funder Communications Officer

    Partner and Funder Communications Officer

    Job description
    Twiga is looking to recruit a Communications Officer with exceptional communication and people skills to join its vibrant and passionate team. The Communications Officer will manage external communications to Partners and Funders. He/she will also run internal communications activities.
    Twiga is a supplier of Fresh Fruit and Vegetables (FFV) to vendors in urban African markets. They provide their cashless B2B system to serve a distribution network of kiosks, small scale vendors, mama mbogas and more. Twiga’s goal is to make high quality goods easily accessible to vendors at a more reasonable cost.
    The main tasks will include:
    Writing a range of informative, well-written updates on the company to Funders and other key external partners
    Project planning and delivering external communication to Funders, as well as internal communication to members of the Twiga team
    Coordinating with management and updating of information on Twiga’s website & handling the company’s social media platforms
    Required qualifications:
    Experience working with/coordinating with international media
    Direct experience in communications with Funders, partners and other key external stakeholders
    Ability to work under tight time pressures and produce quality content
    An interest in social enterprises and making a difference, and willingness to learn and internalize the Twiga story

    Apply via :

    www.linkedin.com

  • Financial Advisors (Sales Agents)

    Financial Advisors (Sales Agents)

    Purpose
    Selling Britam products across all lines of business to prospects and providing excellent customer service.
    Key Responsibilities
    Doing presentations to prospective clients and selling to them suitable insurance products or other products according to their needs.
    Meeting sales targets as may be set by the company from time to time.
    Ensuring high persistency of payments through follow ups and reminders.
    Maintaining close relationships with clients and updating them on the status of their policies, new products and any other information they may require.
    Initiating and following through premium collection procedures such as collecting cheques and other payment authority documents.
    Dedicated customer service to clients at all times including assisting the client to effect changes on their policies.
    Promoting the company brand and making sales during activations and other company events.
    Attending branch and unit meetings as may be required by the branch manager or unit manager.
    Maintaining regular contact with clients and providing additional insurance policies or other products whenever needed.
    Developing and maintaining a wide network of friends, special interest groups and social clubs necessary for forming a base of marketing and referrals.
    Learning and using the company software available for financial advisors in generating quotations and customer service.
    Delivering of policy documents to clients in good time.
    Qualifications
    KCSE Mean grade of C- and above or equivalent
    University degree/Diploma is an added advantage
    Candidate should have a minimum age of 23 years
    Demonstrate good written and oral communication skills
    Experience in sales is an added advantage
    Certificate of proficiency is an added advantage

    Apply via :

    careers.britam.com

  • Publisher and Author Relations Manager

    Publisher and Author Relations Manager

    Job Description
    Based in Nairobi with regular travel to both Uganda and Zambia, the PAR manager will assess the current publishing landscapes in each country, and build the relationships necessary to acquire and produce content for a global digital library. In the first year, this individual will work with the team to acquire a minimum of 120 new titles in local languages for the LOCAL project.
    The ideal candidate is gregarious and enthusiastic professional with proven successful publisher/author relations experience in Kenya, and Zambia or Uganda. You are a self starter, team player, and strategic thinker
    This is a grant funded, 12-month contract position starting October 2017 and ending September 2018 with the possibility of renewal.
    Responsibilities
    Conduct publishing and digital content landscape review and analysis.
    Recruit and steward publishers, authors, and content producers to create, sell, or donate content to Worldreader.
    Source relevant public domain and creative commons content local and relevant to our program partners.
    Lead and project manage the acquisition, licensing, and translation of new or existing content.
    Significant travel to Zambia and Uganda.
    Any other duties as assigned related to or in support of the organization’s vision and mission.
    Qualifications
    A minimum of three and preferably at least five years working in book publishing OR experience in a partner-facing content role.
    Professional experience writing and/or editing in a publishing or content creation environment.
    Proven project and relationship management skills.
    Past success in operating in a fast-paced, constantly-evolving team environment.
    Advanced English proficiency; written and verbal communication.
    Comfort and expertise with databases, mobile and web technologies.
    B.A. in Business Administration, English, or other relevant field of study.
    Nice to Have
    Demonstrated knowledge of electronic publishing workflows with epub and mobi files, metadata collection, and ability to communicate with a range of stakeholders in a production process.
    Experience working internationally including in Zambia and Uganda.
    Experience producing or managing local language content.
    Candidates need to have existing work authorization in Kenya.Compensation and benefits
    In addition to competitive salaries, staff enjoy:
    professional development and training,
    opportunities to travel internationally,
    flexible schedules to accommodate for our international presence, and
    the opportunity to work with talented and passionate people committed to a world where everyone is a reader.

    Apply via :

    www.devex.com

  • Sales Promotor

    Sales Promotor

    Key responsibilities:
    Demonstrate and sell the value of our products that best fits customers’ needs to generate demand
    Account management to strengthen relationships with growers and develop data based to be the first choice in the eyes of the customer through the CRM platform
    Offer customized solutions to maximize growers’ profitability and satisfaction by sharing technical knowledge & expertise
    Provide a consistent customer experience leading to customer loyalty
    Forecast accounts under responsibility and the area of influence
    Coordinate with other stake-holders (e.g. distributors) for resource allocation
    Recently graduated Engineer in agronomy or agriculture with great potential, selected candidates must have very good knowledge of the agricultural/horticultural industry acquired on the ground during a first work experience or internship
    Good understanding of customer relations
    Arabic, French and English written, reading and speaking

    Apply via :

    santo.taleo.net

  • Talent Analyst Guest Relations and Travel Intern Software Development-Lead Facilitator

    About the role:
    The talent analyst will support the Andela talent team in analysing historic, current and predictive date. The analyst is driven to automate and standardize reporting processes. A lover of numbers and a creator of easily digestible dashboards and reports. The individual is able to interpret information gathered from data to drive managerial decisions within the talent team and across other supporting departments
     
    Role & Responsibilities
    Data organization and analysis
    Clean and organize raw data into usable formats.
    Craft dashboards for the organization to be able to seamlessly and simply view, interpret, and make decisions based on historical data and emerging trends
    Drive the production and distributions of weekly, monthly and quarterly recruitment reports/dashboards and communicate to team and upper management
    Systems creation and standardization
    Create core templates and guidelines around organizational best practice for standardized active sourcing and interview templates
    Analyses complex processes or operation in order to improve efficiency in recruitment
    Use historic, current and predictive data to identified opportunities to improve talent sourcing across technology and non technology roles
    Data templates and compliance
    Promoting and ensuring adoptions of standard forms, variable naming practices, and use of systems
    Developing guidelines and templates for best practices
    Ensuring team-wide understanding and adherence to data best practices
    Benefits & Compensation
    Full-time compensation
    Full medical coverage
    Lunch and snacks provided daily
    Beautiful working environment
    Opportunity to work with the brightest minds on the planet
    Oh, and a chance to change the world!
    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Support Services Coordinator

    Support Services Coordinator

    Main Responsibilities
    Responsibility: Manages the programme’s financial resources
    Aim: To ensure on-going sound financial management that complies with internal procedures and with the guidelines of financial partners
    Activities
    Ensure the programme’s global financial monitoring (reporting);
    Ensure high quality accounting;
    Ensure high quality cash management in accordance with security considerations and program needs;
    Ensure compliance with financial rules in the management of the programme’s main partnerships;
    Ensure that each budget holder has received adequate training for managing their budget and codifying expenditure correctly;
    Manage and facilitate external audits, internal control and fraud prevention.
    Activities specific to institutional donors:
    Ensure the production of budget forecasts, the implementation and monitoring of the programme’s budget and reporting;
    Produce correct and timely financial information to complete proposals and financial reports;
    Produce competitive budgets designed to secure funds from donors;
    Facilitate the establishment of country strategy by making the financial information and analysis available.                                           
    Responsibility: Implement the programme’s HR strategy (pay, social and training policies) and ensure implementation of HR processes.
    Aim: equitable treatment of staff and efficient HR management in support of the programme
    Activities:
    Help define pay, social and training policies;
    Define and implement the corresponding HR processes;
    Manage national staff recruitment and assessment processes;
    Ensure the administrative management of programme staff;
    Ensure the management of medical evacuations for expatriate staff and the management of accidents and serious incidents.
    Responsibility: Guarantee compliance with the programme’s administrative and legal framework
    Aim: TdH presence is secure from a legal standpoint
    Activities:
    Guarantee the correct archiving of the organisation’s documents;
    Ensure compliance with legal requirements (HR, administrative, financial, etc.), referring to local expertise if required  (lawyers, employment inspectors, etc.);
    Keep a watch on NGO forums, take part in the activity of networks on legal and HR aspects;
    Follow up partnership contracts and ensure they comply with internal rules and donor obligations.
    Responsibility: Oversee the mission’s logistics management (procurement, equipment, fleet of vehicle, stocks, bases) in compliance with internal and donor procedures
    Aim: To ensure an efficient logistics management that guarantees a smooth-running of projects
    Activities:
    Participate to opening the bases if needed: premises selection, procurement, equipment, hiring staff;
    Define the logistics action plan (procurement plan, logistics objectives and priorities);
    Ensure the implementation of logistics procedures (procurement, equipment, vehicle fleet and stocks…) and carry out internal control;
    Write out the call for tender;
    Together with the Country Representative, ensure the correct security management of the delegation;
    Support national logistics team in their daily organization and priorities.
    Responsibility: Manage the delegation’s administrative and logistics team
    Aim: Develop the team’s autonomy and performance
    Activities:
    Supervise and lead the administrative and logistics team, set objectives and appraise staff under direct line management;
    Support to manage staff contracts (leave, end of trial period, etc.); if the need arises, co-validate.
    disciplinary procedures with the Country Representative
    Monitor the team’s career development: define training needs, provide training and capacity building and provide guidance on professional development.
    Other:
    Values
    In his/her professional activities, adhere to the values of commitment, expertise, integrity and self-reliance;
    Work in different cultural backgrounds and in difficult situations, deal with confrontation due to differences (intercultural).
    Abuse Prevention Policy (CPP) – Operational Risk Management
    Commit to respect Tdh Risk Management Policies including: Child Safeguarding Policy, Safety and Security Policy and Anti-Fraud/Corruption Policy, Whistle Blowing Policy;
    Commit to ensure the best implementation possible of the Tdh Risk Management Policies.
    Commit to inform supervisors and to deal with any cases, allegations, or possibility of transgression, even potential, of the Tdh Risk Management Policies.

    Apply via :

    www.tdh.ch

  • Regulatory Affairs Pharmacist Manager

    Regulatory Affairs Pharmacist Manager

    Key Tasks:
    Responsibility for the management of product registration activities, in accordance with corporate policies and strategic direction of Global Regulatory Affairs and according to the particularities and legislation required by country.
    Responsible for maintaining and updating the global RA databases (e.g. WPPS, CPD3, BIRDS, TAPAs)
    Manage the activities of Regulatory Affairs in order to obtain and maintain licenses, renewal and changes in product registrations; action plan with the business areas and Global RA, monitor the implementation of this plan;
    Responsibility for the management of LCM activities in compliance with the existing legislation and policies, representing the regulatory needs and priorities of local business and cooperating with SBU and Global RA/R&D teams;
    To answer the demands of regulatory authorities, as well processes and activities of the department in accordance with current policies and legislation;
    Management of information and regulatory dossiers in order to ensure confidentiality, information protection and agility to provide information.
    To identify and to anticipate developments and changes in the regulatory affairs policies or in agencies organization (Regulatory Intelligence);
    Organize and update status for the registration process;
    Develop and maintain proactive relations with the authorities responsible for regulatory affairs in the country as well as stakeholders and influencers;
    Represent BI in local industry groups
    Prepare, manage and report in RA budget in the country
    DVM or life science degree
    Regulatory Affairs in the pharmaceutical industry (human or animal)
    Multinational environment
    Relationship with regulatory and political authorities
    Leadership skills, experience in management of processes and people
    Experience working in culturally diverse teams
    Planning skills; detail orientation
    Business acumen and project management skills
    Strong accountability and results oriented

    Apply via :

    quintiles.taleo.net

  • Regional Global Health Advisor

    Regional Global Health Advisor

    What you will do as Regional Global Health Advisor
    As ARC’s regional health guru, you will use your background in public health and strong skills in human-centered design to help us achieve a fundamentally different model of humanitarian health programming. We are reimagining humanitarianism for the 21st century, and we need your help in transforming our health programming to be radically patient-focused.
    We have a unique approach to working with those we serve. Providing basic services just isn’t our style. Our customers want more and you will co-create with an enthusiastic team that will support you with resources and inspiration in order to ensure the highest quality services, best performing staff, and a strong reputation.
    About the Role
    You understand how to continually improve the household-to-hospital continuum of care in humanitarian settings, as well as how to build the capacity of country teams to design and deliver patient-centered health programs. Much of your day will be spent engaging with our country health teams electronically or in person to design health programs and implement patient feedback mechanisms to ensure high patient satisfaction and improve the quality of health services. You’re not scared of constantly needing to adjust priorities, working under pressure, and engaging staff in new ways of thinking and doing.
    You recognize that humanitarian budgets are shrinking while the number of displaced globally is growing—and that requires a new way of addressing persistent problems. It’s going to be your job to make sure that ARC’s model of health programming is higher quality and more relevant, human, and impactful specifically because it has been designed for the end-user—the patient. You’re not intimidated by co-creating with others within and outside the health sector to ensure that ARC’s health services and programming are always designed with the patient in mind, and that our quality is always a cut above the rest.
    We believe strategy is a team sport. You’ll work closely with the HQ-based Senior Global Health Advisor and field-based Senior Health Coordinators to support on-going quality improvement processes and to facilitate an engaging program design process.
    About You
    You are an exceptional mentor, with the ability to motivate senior health leads and other members of the country health teams to initiate and follow through on quality improvement processes, and to design health programs and services using HCD methodology.
    You embrace entrepreneurial approaches; have an infectious enthusiasm for public health; and are devoted to refugees, internally displaced people, migrants, and communities affected by or recovering from conflict and emergency.
    This isn’t your first time around the block—as such, you’ve had experience in an advisory role for an INGO, social enterprise, or donor, and you’ve used human-centered design approaches to develop and implement health innovations in humanitarian and/or developing country settings.
    You enjoy being involved in health program design, managing quality improvement processes, and are talented at managing expectations and your own time. You love co-creating across teams and are personable, helpful, and incredibly organized.
    You work well with a lot of freedom and do you best work in a culture that does the doable with whatever resources we have.
    You have an optimistic core and are joyful to the people you serve and work beside.
    You embrace ambiguity and have passion to invigorate the current state of humanitarian health programming and challenge the status quo.
    You deliver your work generously and take ownership of everything that lands in your lap.
    Who You’ll Work With
    Heather Howard (HQ) leads our global health programming to achieve patient-centered program design, the highest quality services, best performing staff, and a strong reputation.
    Field Health/Nutrition Coordinators who lead the health programs in individual countries and are integral to the program design process and quality improvement initiatives.

    Apply via :

    arcrelief.org

  • Content Manager

    Content Manager

    AS+A is hiring a Content Manager! 
    WHO WE ARE: 
    We are East Africa’s leading Speaker Bureau and Talent Booking Agency. Our job is to shine a spotlight on African talent for the rest of the world to see. If you believe, like we do, that Africa has what the rest of the world needs: innovative pioneers transforming everything from technology, to business, culture, and entertainment, let’s talk.
    WHO ARE YOU:
    Creative, connected, flexible, vigilant, curious, organized & a self-starter
    Tapped in to emerging trends; knowledgeable about news, tech, business, art, and entrepreneurship around the continent
    Great writer and producer; full of ideas and willing to create and produce dynamic copy and original series
    Ready to develop and maintain relationships with media partners
    Social media ninja. SEO knowledge a major plus.
    Full-time/part-time (depending on experience.) 
    WHERE ARE YOU: Nairobi, Kenya

    Please send your CV and Portfolio to jobs@africa-asa.com

    Apply via :

    jobs@africa-asa.comI

    www.linkedin.com

  • Team Leader – Customer Care Centre – Personal Banking Team Leader Vehicle & Asset Finance

    Team Leader – Customer Care Centre – Personal Banking Team Leader Vehicle & Asset Finance

    The position is a senior role, responsible for achievement of Call Center targets of Personal Banking email team.
    Ensures professional and courteous support to all inbound email Stanbic Bank customers.Keeps management informed of schedules, priorities, and problems through daily monitoring of outstanding queries, work load and productivity of Personal Banking email team.
    Responsible for day-to-day functional supervision of the Personal Banking email team, including work allocation and assignment and attendance monitoring
    Provides input to Manager, Customer Care Center, in selecting, training, development and completing performance appraisals of the Personal Banking email team Manages direct reports’ knowledge & technical skills development through continuous coaching, motivational & training initiatives
    Responsible for reward and recognition within the PB email teamOn needs basis is able to change role and manage the telephony team at manager’s request
    Key Responsibilities/Accountabilities
    Schedule adherence by Personal Banking email consultants
    Accurate logging & resolution of queries within the prescribed set standards
    Point of referral for difficult enquiries
    Adherence to escalation matrix by Personal Banking email team
    Resolution and prescribed Escalation of queries
    Learning and growth within Personal Banking email team
    Planning/Allocation/Assignment of email staff support on a day to day basis, ensuring no drop in Customer Service query management levels
    Effective migration of Customers to more appropriate channels
    Review of procedures aimed at improved service quality and TATs
    Personal Banking Email team productivity monitoring & scoring
    Ensure >98% of all investigative queries received are resolved within TAT and >98% general queries within a TAT 48 hours
    CCC – ISS score of 8.5Responsible for the implementation and adoption within CCC of all Compliance, IT Security, Anti-Money Laundering and Sanctions relatedrequirements contained in policies, procedures and processes. This includes the consideration and approval of PEP on-boarding and continued business engagement in instances where no adverse information is available.
    Preferred Qualification and Experience
    University Degree in Commerce, Business Administration or in a numerate field from recognised University
    Institute of Bankers would be an advantage.
    Professional Qualifications
    Training in Customer Care/Service, Sales and Marketing.
    Professional Training in Banking and Finance.
    Strong experience in a related position within a call centre environment.
    Previous leadership experience important.
    Relevant Sales and Service experience
    Knowledge/Technical Skills/Expertise
    Sound knowledge of transaction processing as it relates to channels for accounts, products and transaction types.
    Understanding of the relationships between the various business units.
    Knowledge of bank products and services applicable to the current market served.
    Knowledge of service standards and SLAs.
    Risk and compliance management principles.
    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :