Job Experience: Experience of None

  • Client Services Internships 

Relationship Manager Marketing

    Client Services Internships Relationship Manager Marketing

    Responsibilities

    Effectively handle clients calls, queries and emails
    Identify and communicate ways of enhancing customers experience
    Clients complaints management
    Keep all relevant clients records and contact details
    Assist in the preparation for external and internal client related meetings
    Help administer the company’s databases with a focus on CRM (Customer Relationship Management)
    Build strong relationship management and integration with other business units across the company for efficient services delivery to clients
    Track pending clients’ paperwork; updating pending items to ensure all the necessary KYC documents are properly filed
    Acting as the lead in providing an integrated approach across different business units to ensure effective customer service
    Client profiling, segmentation and client database analytics
    Follow up on signing of Letter of offers, and sale agreements for our real estate clients
    Any other duties as may be assigned from time to time

    Requirements

    A Bachelor’s degree (second class honors – upper division) with a minimum of B+ in KCSE or equivalent
    Excellent analytical skills
    Ability to handle multiple tasks simultaneously with attention to details and follow-through
    Ability to carry out assigned projects to completion with minimal directions
    Effective communication skills
    Ability to synthesize information from multiple sources and distill the most important takeaways to guide next steps
    Strong IT skills will be an added advantage

    Learning Opportunities
    The interns will gain skils in

    Leadership
    Economic Analysis
    Market Reseach
    Client Retention Strategies
    Financial Modeling
    Sales and Marketing
    Automation

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  • Territory Sales Executives

    Territory Sales Executives

    Sheer Logic is seeking to engage dynamic individuals for a Territory Sales Executive position for one of our clients, in the telecommunications industry.
    Basic Purpose:

    Maximises sales revenue by working through and with distributors, dealers and other partners. Works alongside distributors and staff to carry out all the activities required to achieve set targets.
    Monitors stock levels both at distributor level and in the trade; also identifies gaps in the distribution chain and brings them to management attention for action.
    Responsible for generating revenue by closing sales. Sells products and services directly to customers primarily via face-to-face contact.
    Develops strong relationships with these customers to ensure sensitivity to the customer’s needs, concerns and emerging requirements.

    Job Responsibilities
    Assures the achievement of agreed sales and revenue targets through distributors, dealers and other partners that resell the products and services:

    Implements assigned action plans aimed at achieving sales and revenue targets.
    Continually monitors own performance against plans and targets and takes remedial action where required
    Maintains sales records and prepares sales reports as required
    Closely monitors distributors/partners against anticipated sales revenue and ensures on-target performance is achieved
    Continuously promotes products and services with a view to increase subscriber numbers and achieve revenue targets

    Implement sales and distribution activities in the territory:

    Co-ordinates the distribution of products within territory to ensure continuous availability
    Manages the distribution of branding and promotion materials to enhance visibility and build consumer/dealer loyalty within the territory
    Mobilizes dealer staff to participate in the implementation of various projects
    Identifies requirements for trade promotions and recommends to the Regional Manager
    Implements and supports promotional activities in the territory
    Monitors competitor activity within the region and reports with recommendations for action

    Work with and support dealers/partners:

    Familiarizes him/herself with the dealer/partner targets for the territory
    Supports the dealer/partner in developing action plans geared towards the achievement of the agreed targets
    In instances of shortfalls, establishes causes and takes remedial actions including coaching of dealer staff and trade promotions, in consultation with the Regional Manager
    Works alongside dealer staff, as part of coaching and monitoring process
    Trains all dealers/partners on products and/or serves

    Support retailers in the business line assigned i.e. Data, Voice and Money:

    Recruits Sim selling outlets, Recharge selling Outlets, Data selling outlets, money agents etc as will be advised from time to time
    Provides airtime and other products to resellers in this outlets
    Provides follow-up with distributors, dealers and other partners to ensure satisfaction with products and/or services provided

    Provide Reports:

    Generates weekly, monthly, and quarterly reports on the sales trends in the territory
    Generates weekly reports on dealers performance
    Market intelligence reports on competitor activity

    Competencies:

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing

    Qualifications

    Minimum qualification is University Degree
    Able to work and deliver on short-term targets and objectives
    Go getter with a positive attitude
    IT literacy
    Able to operate in a performance driven organization
    Good communication and presentation skills

  • Promoter Supervisor

    Promoter Supervisor

    Achieves maximum sales profitability and growth.To serve customers by selling products; meeting customer needs
    Duties

    Obtain and maintain weekly prices indexes
    Weekly merchandisers planning, management and monitoring Daily Market visit
    Shelf Display market share monitoring
    Up country Market monitoring
    POP Distribution in all channels
    FSM Incentive System Verification & Cross check
    Hyper channel Data Collection
    Promoters & Merchandiser Incentive calculation & Verification
    In-store display management
    Weekly market sensing and reporting
    And any other duties allocated to you by your supervisor

    Job Requirements

    Diploma in Marketing or University graduate
    Three years’ experience as Indoor Salesman in a retail chain
    Knowledge of E-mails, MS Office.
    Fluent in English
    Excellent communication skills (verbal and written)
    Time management skills
    Integrity/Ethics
    Teamwork
    Ability to handle pressure

  • Development Sales 

IT Business Development

    Development Sales IT Business Development

    Our Client Hass Consult Real Estate  is a comprehensive Real Estate firm that is working towards developing new innovations and continually bringing dynamism to the industry in Kenya.
    The company is seeking to recruit a highly ambitious candidate to fill in the following position in their Nairobi office:
    Reporting to the Development Director, the Development Sales Manager will be responsible for ensuring development and performance of all sales activities in assigned market. The incumbent will also ensure that key relationships with company clients are maintained.
    Job Accountabilities

    Developing sales strategy for the market in line with company sales goals and profitability
    Broad leadership of development sales team
    Maintaining relationships with key clientele
    Preparing and maintaining department reports
    Initiating and coordinating development of action plans to penetrate new markets

    Qualifications

    Bachelor’s Degree in Business or any other relevant discipline
    At least 4 years working experience in sales management preferably real estate sector
    Proven leadership and ability to drive sales teams
    Strong understanding of customer and market dynamics and requirements
    Excellent communication and presentation skills

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  • News Editor

    News Editor

    Job description
    KDRTV seeks an outstanding, accomplished journalist to direct news coverage.
    We are an ambitious news organization with high standards and a talented staff, and we need a sensational journalist to help lead our efforts. We aim to do it all – from breaking news to major investigations. For the right candidate, this is a fantastic opportunity. But you must be able to juggle a lot: big enterprise stories, medium-length dailies and quick breaking news. You will be involved in election coverage planning and may be called upon occasionally to help produce special sections.
    This editor is one of the assignment editors on our news desk, supervising 2 to 5 reporters and working closely with the other assignment. There is a heavy emphasis on getting breaking news to readers’ mobile devices and laptops as soon as it happens, but we also have a huge appetite for strong, exclusive enterprise journalism. We care deeply about beautiful writing, but our news organization’s defining characteristic is watchdog journalism.
    The right candidate for this position possesses all of these qualities: You work with reporters as each story is conceived and throughout its development. You enjoy working collaboratively with your own staff and with other editors. You are as concerned with the depth of big Sunday stories as you are with getting breaking news posted quickly. You ask a lot of questions and prosecute stories. You think visually. You see interactive and multimedia potential in every idea. You monitor coverage in other publications. You recognize the value of social media, and you engage with it. You work with a sense of urgency.
    If you are the best at what you do and share our zeal for ambitious journalism, this is the opportunity you’ve been waiting for. You will be part of Maine’s finest and largest news gathering operation, and you’ll live in a region with an extraordinarily high quality of life. A minimum of five years of daily news experience is required. Please provide your resume, and also be prepared to submit five examples of work you directed.

  • Office Administrator 

New Head Chef

    Office Administrator New Head Chef

    We are looking for a reliable Office Administrator. She will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
    Ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
    Office Administrator Job Responsibilities

    Coordinate office activities and operations to secure efficiency and compliance to company policies
    Supervise administrative staff and staff in operations and divide responsibilities to ensure performance.
    Manage agendas/travel arrangements/appointments.
    Manage phone calls and correspondence (e-mail, letters, packages etc.)
    Create and update records and databases with personnel, financial and other data
    Track stocks of office supplies and place orders when necessary
    Submit timely reports and prepare presentations/proposals as assigned.
    Ensure all bills are paid on time.
    Arrange and organize for interviews
    Manage Human Resource Diary

    Requirements for the Office Administrator Job

    Degree in Business Administration or its equivalent
    At least 5 Years working experience in a similar position in a reputable Company
    Age 28 – 35 years

    Key competencies

    Proven experience as an office administrator, office assistant or relevant role
    Outstanding communication and interpersonal abilities
    Excellent organizational and leadership skills
    Familiarity with office management procedures and basic accounting principles
    Excellent knowledge of MS Office and office management software (ERP etc.)
    Qualifications in Human resource  will be an advantage

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  • Auditor 

Senior Auditor

    Auditor Senior Auditor

    Job description
     
    We are recruiting the role of Auditor for our International Secretariat to help us achieve ourambition, and build a future where people live in harmony with nature.
     
    Background:
    WWF International Internal Audit is an independent, objective assurance and consulting activity that works with managers to improve WWFs operations and add value. It helps WWF accomplish its important conservation objectives by evaluating and improving the effectiveness of risk management, control and governance processes. The team, which reports to the Director General and Board of Trustees, through the Audit Committee, is part of a wider community of WWF global network internal auditors working to improve and enhance WWF Internal Audit capacity across the world.
    Main responsibilities:

    Working alone or as part of the team, responsible for conducting assigned financial and operational audits in accordance with best practice audit techniques, establishing root causes of issues and agreeing workable, value-added solutions with management. This may include performing risk assessments; anticipating emerging issues through research; determing the scope of the audit; planning, designing and implementing audit programmes and tests; attending meetings with auditees; writing impactful audit reports and presenting results to management.
    Ensure strong project management of all audits assigned, in terms both of efficiency and cost-effectiveness.
    Continuously develop knowledge with regard to the external risks impacting on WWF I, the legal and governance environment and audit best practice.
    Actively work with the WWF I Internal Audit team and the wider Network Internal Audit Group to improve audit processes and shared learning
    Support and mentor any “occasional” auditors co-opted to the team.
    Brief and support co-source partners

    Required Qualifications, Skills and Competencies:

    Chartered Internal Auditor or CCAB accountant with at least 2 years’ experience in Internal Audit in a complex international environment.
    Experience of identifying and analyzing complex information, regulations and policies, translating these into impactful advice and communications and providing best fit solutions according to organisational needs
    Demonstrable ability and experience of providing and communicating strategic internal audit advice and recommendations to all levels of the organization. Perfect command of English language; other languages an asset.
    Ability to analyse and resolve complex risk management and internal control problems involving multiple stakeholders
    Demonstrable ability / experience of handling potentially difficult situations in a professional, tactful and confidential manner
    Ability / confidence to participate in audits overseas in situations that may require rapid reappraisal of audit objectives / approaches. Willingness to travel (up to 70%) sometimes at short notice
    Ability to adapt approach to take into account cultural sensitivities and still deliver a quality audit product
    Ability to manage own work to meet tight deadlines
    Able to demonstrate the four key WWF behaviours: Strive for impact; listen deeply; collaborate openly and innovate fearlessly..

     

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  • Driver/ Office Messenger

    Driver/ Office Messenger

    Main features
    To provide secure and timely driving services to transport HaC staff and/or goods.
    Objective of the function
    Responsible to the Finance Administrator for the proper maintenance of assigned HaC vehicle; safe and timely delivery of HaC staff, material supplies & correspondence to the designated destinations within and outside Nairobi.
    Place in the organization: The driver is responsible and accountable to the Finance Administrator
    Result areas:

    Secure & timely transportation of staff & goods
    Prepare a weekly transport plan and register transportation requests by HaC staff.Provide secure and timely driving services to transport staff and/or goods.
    Load and offload luggage, goods and other material supplies with due regard to safety of goods and people.
    Facilitate airport pick up and drop off for HaC staff & visitors.
    Ensure well-maintained & serviced vehicle
    Schedule annual vehicle examination for service vehicles with the Transportation Department and apply for the renewal for the vehicle license.
    Determine when and what kind of maintenance the vehicle needs, keep track of general maintenance schedules, especially car tyre condition.
    Ensure sound running of the vehicles assigned and arrange minor repairs where necessary.
    Check oil and tyres properly and keep the service vehicles in clean condition, both inside and outside.
    Maintain the vehicle in a clean and neat manner.
    Maintain radio and telephone contact with the line manger during field missions.
    Maintain vehicles log sheets on a daily basis: maintain records of motor vehicle’s daily activity showing journey, mileage, consumables and signature of authorising officer.
    Adhere to the HaC safety and security policy, observe traffic and safety precautions to prevent motor vehicle accident and traffic violations.
    Annually undertake a first aid refresher training to be able to offer first aid services in case of accidents.
    Keep track of timely car insurance renewals.
    Update monthly mileage records.
    Maintain log book of each service vehicle on daily basis.
    Ensure secure & timely delivery and dispatch of office correspondence
    Deliver payment transfers to the bank and/or the suppliers.
    Assist with postage and with pick up of office purchases.
    Conduct cash purchases for office expenditure.
    Ensure timely dispatch and delivery of all HaC related correspondence – both incoming and outgoing.
    Other Duties
    Act as a back up receptionist as needed by answering to the phone and taking care of visitor registration, including maintaining a register of incoming visitors.
    Any other duties as may be assigned from time to time.

    Knowledge & Skills

    Kenya Certificate of Secondary Education (minimum C-).Computer Certificate
    Motor-Vehicle Trade Test Certificate plus valid Driving Licence Class B, C, E.
    Over five (5) years relevant experience driving four wheel drive vehicles.
    Valid First Aid Training Certificate.
    Certificate of good conduct

    Person Attributes

    Ability to follow detailed oral and written instructions as well as interpret and follow operating manuals and maintenance manuals.
    Must demonstrate 20/40 vision in each eye and hearing capability without the use of hearing aid.
    Knowledge of the country’s road network including motorised routes in both urban and rural areas as well as
    Ability to interpret road maps and rough hand drawn sketches.
    Demonstrated knowledge of first-aid applications.
    Ability to interpret and comply with safety codes, traffic rules, regulations, and safe operating practices.
    Ability to perform safety inspections, recognize and report mechanical problems, perform preventive maintenance check (oil, and all fluid levels, tire pressure) etc.
    Ability to operate vehicles in severe weather conditions, in mountainous areas or on rough steep terrain and loose surfaces such as sand, gravel or mud.
    Ability to report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.
    Ability to load/offload goods, interpret all vouchers, bill of laden, invoices to insure proper handling and distribution of supplies and materials transported.
    Ability to meet time schedules and deadlines and complete tasks without jeopardizing safety or integrity of work.
    Ability to operate vehicles at night and at times in reduced visibility from heavy and blowing rain as well as in emergencies.
    Ability to manoeuvre vehicle in tight spaces, judging distance in congested and confined positions.
    Ability to adhere to HaC’s Core Christian values.

    Core Competencies

    Integrity: Maintaining generally accepted social and ethical standards in activities related to the function.
    Customer orientation: Investigating the wishes and interests of clients and reacting accordingly. Anticipating the interests of clients. Giving high priority to service preparedness and client satisfaction.
    Cooperation: Actively contributing to joint results, even when the subject involved is not of immediate personal interest. Sharing information and knowledge with others.
    Planning and Organizing: Determines goals and priorities effectively and indicates actions, resources, and time needed to achieve particular goals.
    Judgement: Drawing right and realistic conclusions based on available information.
    Decisiveness: Making decisions by taking actions or committing himself to expressed judgments.
    Situational Awareness: Well informed about social, political, and social developments and making effective use of this knowledge for own function or organization.

  • Call For Expressions Of Interest To Map Literature, Policies And Stakeholders On Illicit Transfers And Tax Reforms

    Call For Expressions Of Interest To Map Literature, Policies And Stakeholders On Illicit Transfers And Tax Reforms

    Africa is said to be losing billions of dollars every year to tax dodging and illicit outflows. Governments and Multinational Organisations are reportedly responsible for the loss of about USD50 billion yearly in illicit transfers as they are engaged in activities that pose challenges to tax reforms with implications for development and livelihoods in some of the poorest countries on the continent.[1] According to the AU/ECA report on Illicit Financial Flows, Africa is said to have lost about USD850 billion between 1970 and 2008. Over that period, about USD217.7 billion is estimated to have been illegally transferred out of Nigeria, USD105.2 billion from Egypt, more than USD81.8 billion from South Africa, while Kenya is reported to have lost about $1.51 billion between 2002 and 2011. Tax reforms and illicit outflows and its many consequences have in part, been precipitated by the inertia of governance models, fragile tax institutions, tax havens whose influence are beyond African governments as well as the paucity of technical and financial resources to combat financial crimes and money laundering.
    This situation partly explains why illicit transfers tax reforms remain a significant public policy issue with implications for the wellbeing of citizens as revenue meant for poverty alleviation and improvement of the wellbeing of citizens is diverted/lost[2],[3] [4]. The high level panel on illicit financial flows from Africa in 2015 helped to create awareness on these issues amongst national, regional, global policy actors and development partners. However, African governments and other policy actors must lead this fight by engaging processes that help to mobilise resources locally and globally while also seeking to reshape their tax architecture by strengthening leadership and institutions. Given the challenges that policy actors face accessing and appraising evidence for policy, it is imperative that information/evidence on studies on illicit transfers and tax reforms is synthesised and made available to varied policy actors to inform policy discussions and uptake.
    Scope of the Studies
    The studies will be conducted in four countries. Applicant(s) are required to apply for only one country study. The objective of each country study is to map the literature, policies and stakeholders on illicit transfers and tax reforms in the four countries.
    This is a desk study which does not require the researcher to collect primary/empirical data. Literature sources will include published and unpublished materials, grey literature, government reports and others. Prior to commencement of the study, the researcher will be expected to hold face-to-face/telephone/skype conversation with PASGR research team on the study and further guidelines.
    Required Qualification and Experience
    PASGR seeks experienced social scientists with the following qualifications:

    Education: advanced degree, preferable a Ph.D. in political science, sociology economics, governance, public policy, development studies or similar.
    Experience in leading research that has culminated in at least one peer reviewed publication;
    Good understanding of the political context in the case study country;
    Experience in designing and undertaking literature reviews, syntheses and other knowledge translation products;
    Proven ability to draft clear, concise and accurate reports in English that address national and international development practitioners as well as policy makers;
    Applications from residents/locally based researchers are preferred;

    Research Grants
    Each country study will receive a grant to be negotiated and agreed with PASGR. The researcher will report directly to PASGR’s Research and Policy Manager.

  • Communications Internship

    Communications Internship

    This position is also responsible for administrative function, support in development communication materials eg (events posters, brochures, flyers) media monitoring posting of content for website and social media. The position will also work closely with IAWG Coordinator as well as the core group and sub groups co-chairs in organizing related events/meetings.
    Internship Responsibilities

    Outreach and profile raising of the IAWG
    Updating the IAWG website – posting of events/jobs vacancy among others.
    Update IAWG social media on a regular basis with relevant material, highlighting key events and achievements using blogs etc.
    Support in development and maintenance of a suite of materials to effectively communicate the work of IAWG e.g. the design and production of IAWG newsletter in Adobe Indesign
    Organising events
    Support the coordinator in managing all the administrative and logistic arrangements of the upcoming conferences
    Provide on-hand assistance during the conference and sub-group meetings e.g. ensuring that participants are welcomed, signed in, take minutes and ensure other specific administrative and logistics issues are responded to in a timely and appropriate manner.
    Registration of participants and follow up on payments with Danish Refugee Council (DRC) finance team
    Contribute to the monitoring, reviewing and evaluation of the progress of the conference and impact undertaken through discussions with participants and conference organisers.

    Qualifications

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You act in line with our vision and values
    University degree in the field of communications, public relations, languages, journalism, administration and social sciences
    Competent IT skills & experience in the use of software programs such as MS Word, PowerPoint, Excel, Adobe suite 6 – A MUST
    Experience in managing websites and in using social media tools in a professional context
    Excellent interpersonal written and oral communication skills;
    Demonstrated experience in events coordination, administration and/or management, preferably within INGOs.
    Pro-active communicator, with experience working in multi-disciplinary teams
    Resourcefulness, flexibility, good organisational skills and the ability to prioritise and to meet deadlines.
    Demonstrated effective organizational skills and ability to handle work in a timely manner
    Ability to work effectively with people from different nationalities, cultures, ethnic and religious groups across the region
    Good understanding of humanitarian issues in East and Central Africa, and the ability to relate IAWG work within this context.
    Experience of operating multi-media equipment including digital cameras, video recording equipment, web cams, and voice recorders.
    Experience of tailoring communication and advocacy messages for a variety of decision-makers and high level audiences. Any other duties within the nature and scope of the position.