Job Experience: Experience of None

  • Customer Centre Agents

    Customer Centre Agents

    Job Description
    Salary: 34,000 plus overtime.
    Job Responsibilities

    Determines requirements by working with customers.
    Answers inquiries by clarifying desired information; researching, locating, and providing information.
    Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
    Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

  • Accountants 

Field Officers 

Agronomist 

Nursery Manager & Supervisors

    Accountants Field Officers Agronomist Nursery Manager & Supervisors

    Job Brief
    Provide support to Operations group, through information analyses (e.g. current processes, actual performance vs. budget and prior year, budget, etc.), preparation of operational data/analyses for publication to various constituents throughout company (Management, Sales, Product Management, Operations, etc.) who rely on/benefit from the information to make informed business decisions.
    Primary responsibilities will include assisting Operations team in the Monthly Operations Review, identification of areas for cost reductions and operational improvements, annual budget process, periodic forecasting, and periodic analysis of operations performance.
    Job Responsibilities

    Prepare monthly analysis of cost of goods sold and operational expenses against prior year and budget, providing explanations and business solutions to help mitigate the risks.
    Partner with Product Management and Purchasing Team in determining financial impact due to product cost reductions, new product roll out, etc. and prepare periodic forecasts to update management on projected results.
    Analyse financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budgets.
    Identify, investigate, and analyse potential operational improvement. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.)
    Maintain a safe and clean work environment.
    Understand and follow company rules and regulations
    Perform all other duties as assigned and required.

    Requirements

    CPAK
    Have a flare for numbers, work well with people, aggressively anticipate impacts of workload/issues to team deadlines and have a very positive work attitude including willing to work some longer hours during peak periods
    Strong experience in income statement analysis.
    Advanced Excel skills, ability to work with lookups and pivot tables
    Proficiency in Microsoft Word, Outlook and PowerPoint.
    Strong organizational, analytical and interpersonal skills.
    Strong verbal and written communication skills.
    Self-motivated to learn new concepts and participate in new projects

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  • Child Survival and Nutrition Technical Advisor

    Child Survival and Nutrition Technical Advisor

    Job description
     
    Role Purpose:
    The Child Survival and Nutrition Technical Advisor (CS and Nutrition TA) takes overall responsibility of Child Survival (child health, immunization) and nutrition in Afya Halisi project. Afya Halisi is a USAID funded five year project which aims to deliver quality, integrated services in the areas of family planning (FP), reproductive, maternal, newborn, child and adolescent health (RMNCAH), nutrition, and water, sanitation, and hygiene (WASH) in the focus counties of Kitui, Migori, Kakamega and Kisumu.
    The Child Survival and Nutrition Technical Advisor will provide technical oversight in service delivery with emphasis on child health, immunization and nutrition services. He/she should be knowledgeable and skilled in child health, immunization and nutrition programming to allow effective demand creation and quality service delivery at community and facility levels. In collaboration with project team and partners, the position will support the design and implementation of evidence based high impact interventions. He/she will be responsible for preparation of annual work plans, capacity building of project and MoH staff, quality implementation of interventions and effective coordination of the program with collaborating partners. He/she will work with other project staff and field teams to support area level advocacy for child health and nutrition services.
     
    Qualifications

    Medicine/ Clinical Medicine/Nursing with a post graduate degree in public health/global health; community health; health management with training and experience in and project planning and management techniques
    Knowledge of current global and regional public health debates in child survival and nutrition
    Recommended a minimum of five years of relevant technical experience including at senior level. Experience working within the devolved Kenyan health system is a must.
    Proven experience and skills in research and advocacy and influencing institutional, private and/or corporate donors and writing up high quality donor reports
    Experience of working with local/national governments and capacity building of systems, partners and staff
    Ability to extensively travel for project monitoring and provide on-site technical support to field teams
    Highly developed interpersonal and communication skills including influencing, negotiation and coaching
    Highly developed cultural awareness and ability to work well in an international and matrix management environment with people from diverse backgrounds and cultures
    Strong results orientation, with the ability to challenge existing mindsets
    Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
    Ability to present complex information in a succinct and compelling manner
    Fluency in English, both verbal and written, required
    Commitment to Save the Children values

  • Special Assistant to the President

    Special Assistant to the President

    Job description
    Key Duties and Responsibilities
    Office of the President and Executive Committee Support
    Work with the Chief of Staff to ensure an efficient and effective Office of the President. Lead on the preparation, execution, and follow up for Executive Committee meetings and retreats and all staff meetings, retreats, and social events with the Executive Officer and Executive Assistants. Lead on the President’s internal/employee communications with the Chief of Staff, HR, and Communications.

    Leadership Information Support

    Work with the Chief of Staff to develop, manage, and maintain mechanism for information flow to and from the President to support efficient decision-making and communication throughout the institution and with external stakeholders.
    Develop and maintain process for managing information coming to the President, including triage or delegation, monitoring follow-up, and at time, responding on behalf of the President or Chief of Staff. Manage tracking system for incoming invitations to ensure requests and decisions are managed and tracked for current decision-making and historical record keeping. Understand complex, cross-cutting requests from a variety of stakeholders across AGRA and from external partners.
    Draft and manage President’s external correspondence that’s non-trip related.

    Project and Initiative Management

    Manage or engage in initiatives or projects that are top priority to the President or Chief of Staff. For example, lead task forces solving a specific problem or create materials needed for the President’s or Board’s activities.
    Lead strategic programmatic projects for which the President is taking direct ownership/co-ownership.
    Manage a small grant/contracts portfolio through the Catalytic Fund or Office of the President budget on behalf of the President, as requested.

    President’s Engagement Planning and Implementation

    Manage and execute all trips, events, and engagements (external and internal) for the President.
    Partner with teams to develop recommendations, understand complex, cross-cutting requests, determine strategic alignment and intersections, develop and present recommendations, identify staffing needs, and trade-offs. Manage all aspects of trips, both internationally and within Kenya, including working closely with internal and external stakeholders to shape the trip.
    Lead directly on briefs, talking points, and follow up as needed.

    Annual Planning

    Facilitate process to compile prioritized requests for the President and develop strategic recommendations for internal/external profile and annual plan.
    Manage and vet new internal/external opportunities arising through the year not included in plans.
    Includes assessing and analyzing prioritized requests from stakeholders across AGRA and ensuring alignment and consistency with use of time and voice of other AGRA leaders.
    Partner with the Chief of Staff, Communications, Policy & Advocacy, and Program teams to develop recommendations for the President’s and Vice Presidents’ annual plans.

    Profile Building and Media Engagement

    Lead the work to develop and build the President’s profile and media engagement in partnership with our Communications team, particularly through the use of social media channels.

    Partner Relationship Management

    Work with the President and internal relationship management stakeholders to help them build and maintain high quality relationships with top priority grantees and partners in the field, facilitating routine interactions and clear and consistent communications.
    Project manage and execute VIP delegations, events, and activities sponsored by the President as needed.

  • Regional Managing Director

    Regional Managing Director

    YOUR POSITION WITH TNC
    The Regional Managing Director provides strategic leadership and management to the Conservancy’s growing Africa Region, currently comprised of nearly 70 staff doing and supporting on-the-ground conservation on the African continent .
    Essential Functions
    With a current fiscal year budget of US$23 million, the Regional Managing Director leads conservation and supporting activities for a rapidly growing region with staff currently based in six African countries (Gabon, Kenya, Tanzania, Seychelles, Zambia and soon South Africa). We also have several support staff based in the United States, and invest in partners in other African countries. The Regional Managing Director is ultimately responsible and accountable for the programs, partnerships and conservation results throughout the region. S/he represents the program broadly both internally and externally to Conservancy senior management, the Board of Directors, country governments, bilateral and multi-lateral agencies and non-governmental organization partners. S/he ensures that the conservation goals and activities of the Africa Region are aligned with The Nature Conservancy’s overall conservation framework and organizational priorities, known as the Shared Conservation Agenda. S/he builds and directs the Africa Region Senior Leadership team, including the region’s senior leaders in conservation, external affairs, marketing, philanthropy, finance, human resources and operations.
    The Regional Managing Director will report to the Executive Vice President (EVP) for Africa, India and Europe and will support the EVP as necessary in the engagement of major donors to support our work. The Regional Managing Director is a member of the Conservancy’s Executive Team.
    Responsibilities And Scope

    Advances the Conservancy’s role as a global conservation leader and acts as internal and external ambassador to advocate for TNC’s conservation work in Africa.
    Works with the Executive Vice President, Chief Conservation Officer, the Managing Directors of other conservation regions, the Global Strategy Leads and the Executive Team to integrate and align the Africa Region conservation priorities with those of the organization as a whole.
    Works with fellow leaders to formulate, establish, and evaluate policies and/or long-term programs.
    Responsible for overseeing preparation of annual work plans and budgets for the Africa Region as well as reports against annual goals and objectives.
    Directs negotiations for complex, high profile and sensitive agreements.
    Manages senior leadership positions within the region and is responsible for the management and development of all staff within the region.
    In coordination with the EVP, responsible for liaising with TNC’s volunteer leadership, including the Africa Council.
    Accountable to assist the EVP as necessary raising public and private funds to meet annual budget needs for the region.
    Responsible for the oversight and implementation of large cross-boundary projects, and administrative and compliance issues region-wide. Ensures multiple programs meet organization-wide needs and commitments and are managed for ethical compliance.
    Plays a leading role in managing major public agency and elected official relationships.
    Works with key partners to develop and communicate solutions and best practices.
    Reports on program to executive leadership and Board of Directors.

    Minimum Qualifications

    Graduate degree in business, law, environmental policy, natural resource management or other relevant field and years’ senior level experience in a relevant field, or equivalent combination.
    Experience leading and managing a large multi-disciplinary team, including managing senior level leaders.
    Experience addressing political, communal and/or environmental challenges and opportunities within Africa.
    Experience communicating with and presenting to diverse audiences including donors, board members, employees, outside partners, or equivalent.
    Experience in fundraising, including cultivation of major donors.
    Experience in evaluating and/or negotiating complex, high profile or sensitive agreements.
    Fluency in English required

    Desired Qualifications

    Multi-lingual skills (ideally French and Swahili) and multi-cultural experience preferred.
    Knowledge of politics and society with respect to environmental affairs in Africa.
    Demonstrated leadership and visionary qualities and ability to work effectively with and through others in a decentralized and geographically dispersed organization.
    Political and interpersonal savvy. Strong emotional intelligence.
    Successful track record recruiting, supervising and developing high performing staff.
    Approachable and accessible with a sense of humor.

  • Senior Broadcast Journalist (Social Media)

    Senior Broadcast Journalist (Social Media)

    Job Description
    We are now looking for an experienced Journalist, with vast experience in writing for social media platforms, to join the team in Nairobi. Role Responsibility
    As a Senior Broadcast Journalist you will lead the day to day running of the BBC Swahili social media platforms and will help grow BBC Swahili’s audience reach and engagement.
    Duties will include:

    To lead and develop a fresh and innovative creative approach to curating, publishing and editing stories for BBC Swahili social media platforms.
    To create content for social- videos, online, gifs, pictures, Facebook lives , Instagram Stories, etc.
    To manage the interactive offer across all social media platforms.
    To be up to date with the new trends on social media and react accordingly.
    Test and provide feedback on new social tools. Provide training where necessary.
    Ensure all content published and commissioned adheres to BBC’s Editorial Guidelines and commitment to the editorial aims of BBC News.

    The Ideal Candidate

    Excellent written and spoken Swahili and English language skills
    Enthusiasm, curiosity and an in-depth understanding of digital, social media and global journalism.
    Experience of creating high quality copy and create assets (images, gifs, video) that can be used across social media channels in accordance with channel priorities.
    An understanding of the broader digital landscape in Africa and a proven interest in keeping up to date with developments in social media.
    Good knowledge of Facebook, Instagram, YouTube and Twitter particularly around posting formats and best practice, engagement and technical issues.
    Evidence of sound editorial and community judgement as well as an understanding of the power of online communities.
    Strong editorial judgement and a solid understanding of journalistic ethics and libel laws.

  • Mobile App Specialist

    Mobile App Specialist

    Department: Brand Marketing
    Reports To: Director Brand Marketing and PR
    Job Objective:
    As the domain expert on StarTimes Android App system, will continually maintain expertise on the latest version, test and troubleshoot new and upgraded code for company and developed mobile applications on all current IOS and Android smartphone devices.

     
    Also he will answer escalated support calls from Call Center specialist that work directly with the smartphone end users
    Duties and Responsibilities:

    Test, troubleshoot, and debug smartphone applications on all applicable versions of smartphone firmware and operating systems.
    Troubleshoot MDM issues related to smartphones.
    Continually monitor phone the compatibility of the Application with different phone operating system and participate in pre-releases to test impact on the App.
    Monitor compliance and changes requires within the app stores that provide the StarTimes Mobile App to end users.
    Provide StarTimes Mobile APP’s functionality and capability reports to developers, product managers, and sales personnel.
    Work with resources in StarTimes to provide backup and/or direct management of MDM for mobile devices.
    Staff Training – Train staff members on the App, how it functions for purposes of proper promotions
    Serve as a technical liaison with the development team relating to corrective actions.
    Create test plans for the app on mobile device application and conduct troubleshooting.
    Performs other duties as assigned.
    Communication and Partnerships – Builds partnerships with other business units and Apps to make our app more visible and also get revenue via StarTimes App.
    Continuous Improvement – Focuses on continuous improvement of the StarTimes App, in order to optimize application performance, resiliency and reliability and work to correct issues.
    Giving monthly feedback to improve the functionality  of the StarTimes App in all aspects of software delivery model

    Skills and Competencies:

    Bachelor’s Degree in Computer Science or related field, or equivalent work experience in a related field.
    Must be good at Design Work
    Have good knowledge of computer applications
    Strong diagnostic, analytical and problem-solving skills.
    Must be self-motivated with the ability to work independently.
    Working knowledge of Microsoft Windows based operating systems.
    Working knowledge of MS Office, including Word and Excel.
    Excellent customer service skills.
    Effective communication skills with both internal and external contacts.

    Two to four years of experience in the following areas:

    Customer service
    Work station and server computer hardware repair
    Communications networks and technology
    Knowledge of MDM Applications.
    Kenyan Citizenship /Valid work permit
    Ability to maintain confidentiality with regard to information stored in operational databases.

  • Data Systems Associate

    Data Systems Associate

    Data is critical to everything Field Ops does – from where we plant, to how we manage farms, to when we harvest, to how we manage the performance of front-line staff.  The Field Operations Data Associate will leverage data to allow our large, decentralized field team to effectively serve thousands of farmers and grow millions of trees.
    You will also lead the design and execution of Komaza’s logistics systems to deliver millions of tree seedlings to thousands of farmers throughout Kenya.
    Job Responsibilities 

    Design, build and continuously improve the farm and farmer data collection systems to support front-line, operational and strategic planning and decision-making
    Manage processes and people to validate, store, analyze and report all farm and farmer data for tens of thousands of Komaza tree farms
    Leverage GIS data and spatial analysis to make concise, evidence-based recommendations to the senior leadership team for key operational decisions
    Liaise with the Technology Development team to design, pilot and scale mobile applications that support data collection and work planning with decentralized field operations teams
    Develop the inventory management and logistics systems for delivering 2.5 million tree seedlings to rural farmers in coastal Kenya

    Qualifications

    Bachelor’s degree required
    ArcGIS or similar software a plus but not mandatory
    Passion for Komaza’s mission to lift rural farmers out of poverty through the rapid scaling of our microforestry model
    Strong organisational, critical thinking, and communications skills with impeccable spoken and written English

  • Deputy Director-Urban Development & Management 

Land Valuation Assistant

    Deputy Director-Urban Development & Management Land Valuation Assistant

    Job Description

    Be a Kenyan citizen.
    Possess a Bachelor Degree in Urban Planning and/or Urban management/Urban Development.
    A Masters will be an added advantage.
    He/She must be a Registered Planner of three or more years with the Physical Planners Registration Board.
    Must be a corporate member in good standing of a recognized professional society
    (Kenya Institute of Planners (KIP) , Town and County Planners Association of Kenya (TCPAK) or Architectural Association of Kenya (Town Planners Chapter) AAK(TP).
    Must have worked as a planner in a public office for a minimum of 5 years.
    Have demonstrated professional competence and administrative ability in the line of duty.
    Have met the requirements of Chapter Six of the Constitution of Kenya; and Public Officer Ethics Act 2003.
    Have attended and successfully completed the Senior Management Course (SMC).

    Job Responsibilities

    Responsible to the Director Urban Development and Management on all matters related to Urban Development, urban policy formulation and implementation.
    Responsible to the Director Urban Development and Management on for advising urban stakeholders on all matters related to urban development and servicers, investment partnerships and development control.
    Responsible to the Director Urban Development and Management for advising the County Executive Committee member on operationalisation and coordination of the Urban Areas and Cities Act.
    Coordinate and oversee the urban public space design and management.
    Any other duty as may be assigned from time to time.

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