Job Experience: Experience of None

  • Sales Account Manager

    Sales Account Manager

    Reporting to: General Manager
    Direct Reports: None
    Business development and account retention position, responsible for acquiring new assigned non- Hitachi Vantara accounts in the country, and growing existing Hitachi Vantara accounts. Works to attain milestone goals by progressing sales of all Hitachi Vantara products and services to assigned accounts. Uses market solution knowledge and expertise to identify and develop valuable business solutions that leverage Hitachi Vantara’ products and solution sets. Orchestrates internal Hitachi Vantara resources such as Pre-Sales SE’s, Partner Account Managers, Professional Services, and sales management to maximise Hitachi Vantara opportunity with accounts. Develops strong relationships with key buyers and decision makers in accounts. Solve our client’s business challenges leveraging Hitachi Vantara solutions.
    Primary Responsibilities

    Will be responsible for assigned accounts in the country. These will be a mixture of ‘legacy’ and new accounts.
    Co-operate with assigned Hitachi Vantara Partners in the region.
    Targeted to achieve all allocated objectives associated with the Hitachi Vantara sales plan currently applicable.
    Carries overall quota and is fully responsible for quota and sales objectives within the accounts.
    Main point of contact for the accounts, owning the overall relationship.
    Develops, coordinates and manages all account and team activities within the account. Consisting of sales/pre-sales, support and technical resources. Identifies and brings in any additional resource required to support the strategic objectives of both the account and Hitachi Vantara.
    Responsible for overall business development, programs, alliances and other business activity relative to Hitachi Vantara goals in the account.
    Develops and maintains a master account plan and identifies, documents and communicates the global plan for the account.
    Tracks Hitachi Vantara portion of total IT spend in the account.
    Implements Global agreements with the account, taking into account local terms, conditions and practices for all locations.
    Controls all forecasting and pipeline management for the allocated accounts.
    Plans, organizes, leads and controls balanced sales growth, continued account penetration and customer satisfaction on a long-term multi-year focus. Demonstrates advanced knowledge and practice of the Opportunity Planning Process.
    Must maintain detailed knowledge of Hitachi Vantara software and hardware products, competitive products, customer vertical industry, and have in-depth understanding of the customer’s application strategy. Ability to help customer make future application decisions.
    Comply with all published Hitachi Vantara policy guidelines.

    Key Skills, Knowledge and Experience

    Possesses proven, professional new business account management skills including multi-level sales negotiation experience. This will include the ability to overcome obstacles in order to gain agreement and work both externally and internally to ensure agreements are reached which are satisfactory to all concerned.
    Ability to ‘cold call’ to open new Accounts to grow existing footprint.
    A strong track record of sales achievement within the new business or account management environment. Appropriate candidates will possess a good solution selling track record.
    A successful track record of negotiating high value orders with a recognised supplier within the I.T. industry or proven experience within Hitachi Vantara in a relevant sales/marketing support or Systems Engineer role.
    Demonstrable business awareness with the ability to adopt a disciplined and commercially approach to achieving goals and objectives including the ability to create and maintain a business plan. Appropriate experience would include being fully conversant with key financial ratios, business indicators and financial trends.
    Possesses good business knowledge pertaining to vertical market alignment.
    A strong and confident communicator and presenter capable of developing excellent working relationships and who can sell him/herself within the company and to customers and prospects. First class verbal communications, report writing and presentation skills. Comfortable operating/presenting at senior management level.
    A self-motivated person who will be expected to work effectively without close supervision making prudent decisions without continual reference to his immediate manager. In addition, the candidate will also be expected to maintain good communication with his management and colleagues that no opportunities are lost.
    Although personally successful will value the team and the advantages it brings.
    Has the ability to work within a support infrastructure, co-ordinating and motivating these resources as required.
    Possessing a personality, which will respond positively to working within the structure of Hitachi Vantara and is genuinely enthusiastic to face the challenge, which Hitachi Vantara offers.
    Ideally, candidates will have been educated to degree level.

    Key Competencies

    Solution Selling experience.
    Commits Time and Effort to Ensure Success.
    Provides Proactive Assistance/Support.
    Develops Technical Competence.
    Educates Customers through Training.
    ‘Cold calling’.
    Customer relationship building.
    Effective communication with ‘C’ level Management.
    Additional Competencies
    Team Orientation.
    Takes Personal Responsibility.
    Effectively Communicates Ideas.

  • Senior Program Coordinator

    Senior Program Coordinator

    Job description
    COUNTRY PROGRAM: Somalia
    RESPONSIBLE TO: Country Director
    STATUS: Full-time
    SUPERVISORY CAPACITY: All Program, Grants and and M&E staff
    DATE: December 2017
    Department/Country Program Description/Mission
    ARC International is an entrepreneurial humanitarian and development organization that assists displaced people to move from vulnerability to resilience, from impoverishment to a basic level of well-being, and from exclusion to inclusion.
    The overall objective of ARC International’s Somalia/Somaliland program is to broaden opportunities for disadvantaged communities in (particularly women and youth) to pursue a secure and sustainable livelihood; create an environment that enables social and economic re-integration of Somali youth into society through technical, vocational and leadership skills development that enables young people to secure gainful employment; sustainably rehabilitate through social transformation and economic empowerment; respond to recurring emergencies and help build resiliency of communities through strengthening of existing social services such as health and water facilities/structures and support creation of durable solutions for returnees to Somalia through a set of integrated activities aimed at socio-economic reintegration into their country and communities of origin.
    Primary Purpose Of The Position
    The Senior Program Coordinator will play a leading role in ensuring overall program quality and impact, ensure that programs are contextually appropriate, monitored closely and funded sufficiently. The Senior Program Coordinator will be responsible for developing a coherent program strategy, strong program design through effective M&E systems and represent ARC in inter-agency meetings.
    MAJOR AREAS OF ACCOUNTABILITY
    Primary Duties/Responsibilities

    Program Strategy, Design and Development 50%
    Provide leadership to the development of an integrated program strategy.
    Promote excellence in programs through ongoing programmatic and strategic support for field-based program staff, including the development of M&E systems.
    Ensure programs are designed according to ARC and industry best practices and ARC program framework.
    Work with HQ technical leads in the development of relevant programming frameworks.
    Working in collaboration with the Country Director, proactively identify opportunities for new programming initiatives and funding to support them.
    Ensure that new proposals promote high quality programming by responding to identified needs, taking account of recognized best practices, minimum standards and lessons learned from earlier programs.
    Program Management and Oversight 35 %
    Working in collaboration with Program managers, ensure that program implementation is managed closely through the development of structured work plans, indicator tracking and monitoring plans.
    Support Program Managers to fulfill their budget-holder expectations. Ensure project expenditures are monitored and corrective action is initiated and tracked where required.
    Convene grant review meetings where program performance is reviewed and corrective action taken as needed, and promote program integration.
    Lead comprehensive program reviews including mid-term reviews, final evaluations, and assessments.
    Provide leadership to ensure timely and high-quality progress reports as per ARC and donor guidelines.
    Provide proper representation in cluster and other coordination forums at national and regional levels.
    Build capacity of program staff in the areas of program development.
    Set performance objectives with all supervisees, and conduct scheduled performance evaluations. Ensure that all supervisees also complete the performance management cycle with their own supervisees.
    Representation and Inter-agency Coordination 15%
    Represent ARC in inter-agency coordination meetings, cluster meetings and NGO Consortium meetings.

    Education, Technical Skills & Knowledge Required

    Minimum of 7 years’ experience with humanitarian and development programs in complex emergency or post-conflict settings.
    Master’s degree in a relevant field (International Development, program planning and management).
    Demonstrated experience in program development (both humanitarian and development programs), grant management, monitoring and evaluation, team building, and strategy setting.
    Experience working closely with and building the capacity of national program managers.
    Strong coordination and leadership skills with proven ability to work across multiple technical areas simultaneously, supporting multiple staff members.
    Experience working with donors (OFDA, USAID, UNHCR, BPRM, DIFD, CIDA, SIDA), international and national NGOs, and government agencies.
    Excellent interpersonal skills and representation experience.
    Fluency in written and spoken English.
    Strong report writing and documentation skills.

    KEY BEHAVIORS & ABILITIES

    Willingness to work in multi-cultural setting.
    Willingness to travel to field sites and communities on a regular basis.
    Excellent interpersonal skills; ability to talk with high-level officials, as well as community members.
    Demonstrated experience and knowledge in participatory techniques and methodologies.
    Strong personal commitment to gender equality.
    Experience in supervising both expatriate and national staff and strong mentoring capacity.

    American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.

  • IT Operations Assistant

    IT Operations Assistant

    Job Duties

    Under the direct supervision of Head of Information Technology, the incumbent undertakes the following responsibilities:
    Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimization, to ensure they are running effectively and enable easy and efficient use.
    Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available.
    Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date.
    Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services.
    Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.
    With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
    Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology.
    Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organized.
    Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
    Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.
    Suggest improvements to methods and processes in order to support the continuous improvement of IT services.
    Perform other duties as assigned by supervisor.

    Job Qualifications

    Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
    ITIL Foundation Certification would be an asset.
    Four years of progressively responsible work experience in IT, telecommunications and information management such as WAN/LAN networking, operating systems administration and web design.
    Experience in client support such as Help Desk or user support unit and telephone maintenance service would be an added advantage.
    Experience with the application of client services standards to resolve or escalate clients’ service problems.
    Language: Fluency in both oral and written communication in English is a requirement.
    Proven knowledge and ability to effectively use basic software packages and commonly used office equipment.
    General knowledge of UN system policies, rules, regulations and procedures governing ICT services.
    Knowledge of IT service desk tools and operational procedures is advantageous.

  • Operation Manager

    Operation Manager

    Purpose of the Position: Reporting to the Director, the Operations Manager is responsible fordelivering efficient and effective operational excellence within the organization.
    Responsibilities

    Evaluating customer needs, managing the planning process and ensuring smooth continuity of operations
    Managing service delivery by setting service standards, ensuring compliance, reviewing processes and seeking feedback from customers and other stakeholders
    Managing Guard discipline
    Providing effective supervision to ensure customer satisfaction
    Ensure that all incidents requiring management attention are properly attended to, investigated and feedback provided to the customer and management
    Conduct security surveys with every potential deployment
    Assist line managers by ensuring that all company assets are well taken care of
    Ensure that duly signed contracts are collected from clients promptly
    Compile monthly reports on business trends e.g number of guards, new assignments, leavers, joiners etc
    Excellent report writing skills
    Any other duty as may be delegated to you

    Job Qualifications

    University Degree from a recognized University
    At least 5 years of operations experience in a private security company or service industry,3 of which must have been in a supervisory position
    Valid driving license
    Computer KnowledgeStrong Verbal and Writing skills
    Strong organizational skills

  • Human Resource Internships

    Human Resource Internships

    Qualifications

    Degree or Diploma, Undergraduate Degree
    Preferred Personnel Africa Limited (PPA) is a professional Human Resource firm with over 20 years’ experience in the East African Market.
    Our mission is to provide holistic Human Resource Solutions through a unique blend of experience, skills, and working methodology.

    Responsibilities

    Your role is to act as the liaison between the CEO, Business Executive Officer and other HR staff and outsourced employees to ensure smooth communication and prompt resolution of all queries. You will also support the daily HR activities and assist in coordinating HR policies, processes and relevant documents.
    We are looking for someone who is a self leader who is looking for growth in their HR career. The desired candidate should be show an eagerness to learn and engage with their work and take an active role in everything that they do.

  • ECD Teacher

    ECD Teacher

    Working Hours: Monday – Friday | 7:30.00 AM – 4:30PM
    To be responsible for accurately and efficiently managing a class and childcare duties following all guidelines as per plan.
    Responsibilities

    Manage Organize, implement, coordinate, and control services of the childcare program.
    Set up and maintain an organized and clutter free environment safe for the children.
    Supervise children/infants at all times.
    Oversee the assigned day care attendants.
    Submit and implement a weekly themed lesson plan.
    Ensure proper child guidance.
    Conduct progress assessment and file reports for children
    Assist in feeding the children during meals.
    Coordinate parent partnership plan to ensure effective child care and protection.

    Job Qualifications

    Diploma in Early Childhood Development and Education
    Professional Qualifications
    Child friendly with no previous record of child abuse

    Behavioural Competencies

    Articulating information
    Adopting practical approaches
    Managing tasks
    Taking action  Establishing rapport
    Valuing individuals
    Inviting feedback
    Understanding people

  • Systems Engineer

    Systems Engineer

    Job Role
    As a Systems Engineer you will design, implement, maintain, audit and improve software systems, perform system administration or manage networks, often as advised by the head of IT
    Responsibilities

    Implement server and network infrastructure for the organization
    Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components
    Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability
    Participate in full Software Development Cycle
    Identify system data, hardware, or software components required to meet user needs
    Provide guidelines for implementing secure systems to customers or installation teams
    Monitor system operation to detect potential problems
    Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, and charts
    Testing the architecture in controlled, real situations before going live
    Preparation of training manuals for other users
    Reviewing current systems and maintaining new systems once they are up and running.
    Protects operations by keeping information confidential.
    Keep abreast with the latest technologies
    Any other duties that may be assigned from time to time.

    Job Qualifications

    Bachelor’s Degree in Computer Science or any related field
    Proficiency in writing Java and Python-based application software
    Experience using Django
    Experience with mobile solutions integrations
    Strong understanding of networking and network security
    Solid understanding of VPNs and cloud technologies
    Proficiency in shell scripting will be an added advantage
    Familiarity with Linux platforms is a MUST
    2 years’ experience in the same capacity.

  • Conflict & Extremism Portfolio Lead

    Conflict & Extremism Portfolio Lead

    About the Role
    The people of Wasafiri are brought together for their adventurous spirit, understanding of complex problems and track record of delivering change. We share a relentless optimism for Africa’s future, a hunger to move from dialogue to action, and a desire for excellence.
    We are in search of a brilliant and professional person able to lead our Conflict & Extremism Portfolio. This person will be responsible for driving our portfolio forward, in terms of generating new opportunities, supporting high quality project delivery, and strengthening our network of outstanding consultants. Furthermore, they will help drive Wasafiri’s thought leadership by building upon our practice of navigating complex change to help our clients more effectively tackle conflict and extremism.

    PORTFOLIO DEVELOPMENT (APPROX 30%)

    We are committed to expanding our support to organisations tackling complex problems associated with conflict, instability and violent extremism. Working with our Commercial Director, the Portfolio Manager will lead and coordinate the identification of and response to new opportunities for expanding the portfolio of work where we believe we can make a meaningful difference for our clients.
    Strengthening our approach to strategic opportunity identification – The Portfolio Manager will lead on our efforts to become more proactive and strategic in the identification of new business. This may include expanding and deepening our networks, applying learning across portfolios, developing market profiles.
    Leading and coordinating proposal development – The Portfolio Manager will oversee Wasafiri’s efforts to develop high quality responses to new opportunities. These responsibilities are likely to include:
    Serving as a thought partner to clients
    Coordinating the proposal development team
    Leading the response to technical requirements
    Forming a high quality team
    Developing the financial structure
    Writing and presenting concepts and proposals
    Deepening our capacity as specialists in this area – The Portfolio Manager will be responsible for ensuring Wasafiri’s technical capacity in the areas of Conflict, Stabilisation and Extremism are of the highest standards, as they relate to our core services of research, strategic planning, project design and management.

    PROJECT DESIGN & DIRECTING (APPROX 50%)

    The value we add is directly dependent upon how well we design and manage projects for our clients. Every Wasafiri project is led by a Team Leader, and overseen by a Project Director. It is anticipated that the Portfolio Manager will serve as Project Director (PD) and / or Team Leader (TL) for multiple projects within the portfolio. Key responsibilities in these roles are likely to include:
    Strategic project leadership – The PD will provide strategic oversight and direction to Wasafiri’s engagements, ensuring our contributions are best placed to respond to the client’s needs and ultimately to effect positive change.
    Strong client and institutional management – The PD serves as Wasafiri’s key link with our client, ensuring a strong relationship and institutional oversight for overall project quality and delivery.
    Robust project and financial management – The PD and TL work together to oversee and coordinate the project, ensuring sound management of the workplan, finances, operations, risk and quality to deliver high quality outputs.
    People and performance management – The PD and TL work together to establish and support a brilliant project team comprising a tailored team of consultants and specialists. Successful project delivery depends upon ensuring strong performance and relationship management at the heart of every team.

    PRACTICE & PEOPLE DEVELOPMENT (APPROX 15%)

    Wasafiri is defined by the quality of our people, and the strength of our practice in navigating complex change. For us, this is a collective undertaking, drawing from the skills, insights, experience and connections across the entire staff team at every level. The Portfolio Manager will be well positioned to play a leading role in these efforts from the perspective of Wasafiri’s experience tackling conflict, instability and extremism.
    Strengthening our community of consultants and partners – A measure of our success is how well we support our people and our partners. The Portfolio Manager will work alongside our Operations & People Manager to proactively strengthen our community of consultants and specialists, to build a vibrant community of practice that equates to increasing the impact we generate for our clients.
    Contributing to developing our practice around navigating complex change – Wasafiri is committed to deeply learning about how change happens within complex systems and problems. The Portfolio Manager will play an important role in contributing to our ongoing journey to deepen our thinking, practice and proposition.

    OTHER RESPONSIBILITIES (APPROX 5%)
    We are a fast-growing consulting business, with an expanding portfolio of impactful work being delivered across the continent. As such, no single Terms of Reference can adequately cover the extent of possible responsibilities required of our staff members. We therefore place a premium on the flexibility of staff to proactively seek areas beyond their Terms of Reference to contribute to our growth and community.
    Who we are looking for
    ESSENTIAL PROFESSIONAL SKILLS AND EXPERIENCE

    Demonstrated strategic and thought leadership – The candidate will bring a track record of strategic leadership in their field, an ability to articulate how this has translated into positive change and concrete results. This will be closely connected with experience in providing thought leadership in fields related to the portfolio, particularly as it relates to Wasafiri’s wider ambition of tackling complex problems and issues.
    Proven business and network development record – The candidate will be able to demonstrate a strong track record of identifying and securing new opportunities in fields related to conflict, stabilisation and extremism. Underpinning this, the candidate will be able to bring a strong and established network in the field, and articulate how this will be strengthened.
    Outstanding team and people management skills – The candidate will be able to demonstrate their experience in working effectively with staff, consultants and institutional partners at all levels and in multinational teams. They will be able to highlight their experience with the technical processes required for attracting, recruiting, retaining and developing outstanding people, as well as demonstrate strong skills of coaching, mentoring, developing and managing people.
    Excellent project management experience – The candidate will have a proven track record of managing complex projects and initiatives, particularly in regions affected by conflict and insecurity, and demonstrate strong experience with all aspects of effective project management, including related systems, risk and budget management.
    Excellent relationship and communication skills – Along with outstanding relationship management skills, the role requires excellent written, oral and presentational skills as a pre-requisite.
    Strong and relevant technical capacity – The candidate must be able to demonstrate deep technical skills relating to research, strategic planning, project design and management relating to the fields of conflict, stabilisation and extremism.

    DESIRABLE EXPERIENCE

    Commercial consulting experience – Ideally, the candidate will have had experience working within or with a commercial consultancy based organisation.
    Living and working in East Africa – Ideally with the right to live and work in Kenya.

    STYLE AND APPROACH

    Excited to be in an entrepreneurial, start-up environment – This means a willingness to be flexible in the role, do what it takes to get the job done; comfortable negotiating with senior clients, and willing to, when needed, get stuck in with basic tasks.
    Proactivity and autonomy – Wasafiri has a culture that values collaboration, relationships and high quality delivery. As a manager, the role requires a collaborative style, someone willing to be challenged by anyone in the organisation, able to provide coaching and hold people to account. The Portfolio Manager will be comfortable in an agile organisational environment not driven by hierarchy.
    Focused on client needs – The Portfolio Manager will be comfortable working directly with clients across all levels of seniority, curious to understand their issues and willing to challenge them to help create the best possible solutions. The successful candidate will be an ambassador for Wasafiri able to represent the organisations in different forums and with a wide variety of organisations.
    A curiosity about Wasafiri’s Complexity-based practice – and a willingness to invest in and be a champion of Wasafiri’s complexity aware approach to delivering change- including providing thought leadership and practice support to the Wasafiri team and consultants with whom you work

    FURTHER INFORMATION
    Location
    The role is full-time based in Nairobi. Wasafiri also has offices in Brighton, UK. Some regional travel may be required, primarily across the East African region.
    Compensation & Benefits
    The position comes with an attractive compensation package based on skills and experience. This will be a permanent position, with 3-month trial period and then annual review process to ensure performance and remuneration is acceptable to both parties. Based on the above, we anticipate a salary package worth between £70-85,000 GBP.