Jobs Kenya

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  • Associate Director – Confederation Development

    Associate Director – Confederation Development

    Closing date: 26th January 2018 @ 23:59 GMT (Please be advised that this vacancy may close earlier than stated if large or sufficient numbers of applications are received.)Interviews: 12-23rd FebruaryLocation: Based in Nairobi (Geographical area covered: Global)Contract: Fixed term (2 years), with possibility of extensionSalary: Approx. KES 8,230,000 gross per annum (negotiable depending on experience) plus pension and agreed relocation cost
    This post will be part of the OI Secretariat Strategy, Confederation Development and Governance team.
    Department Purpose
    To drive Oxfam International’s strategic vision and ‘global balance’ agenda through inspiring thought leadership; effective engagement with both internal and external stakeholders (with a focus on the global south) to leverage existing expertise and other resources; and purposeful integration of the strategy, confederation development and governance functions for maximum confederation impact and visibility.
    Team Purpose
    To lead and coordinate efforts to engage Oxfam staff and board members in creating a truly global organization and ‘worldwide influencing network’ that is rooted in the countries where it works; and achieves impact at scale by being responsive, legitimate and accountable to its stakeholders. This includes facilitating integrated confederation-wide support to the development of new Southern Affiliates; creating space for other confederation development models and diversity of southern voice in Oxfam’s global planning and decision making; and supporting small and medium affiliate capacity across regions to effectively influence, fundraise and contribute to Oxfam’s mission.
    The Role
    Oxfam International is looking for an Associate Director – Confederation Development to help drive, as part of a small global team, implementation of Oxfam’s ‘global balance’ vision; oversee the development of new Oxfam members; develop and support small and medium affiliates across regions; and act as strategic partner for confederation development in the management of the Oxfam Investment Fund.
    Fluency in English required and competence in Spanish and/or French is desirable.

  • Cook

    Cook

    Position Description:
    The cook position is based at the GEP office and reports directly to the HR & Administration Officer. S/he will work closely with the Kitchen staff to ensure participants/beneficiaries are served their meals in time.
    Responsibilities:

    Setting weekly menus ensuring balanced diet for the participant and of those with special and medical preferences.
    Ensure timely submission of requests to the HR & Admin Office and to the procurement office in a reasonable time-frame for approval
    Report all issues regarding GEP, Day care and or Safe House meal times and shopping to the HR & Admin Officer in a timely.
    Maintain and provide an updated inventory of all supplies including food, cleaning supplies, crockery, utensils etc to the Stores Officer
    Maintain general site cleanliness of the entire program site, including toilets, classroom, and offices
    Provide and cook nutritional and healthy meals
    Maintain professional conduct at all times
    Maintain strict confidentiality with regard to each participant served by any and all Heshima Kenya’s programs.
    Maintains excellent communication and relationship with the HK persons of concern
    Skillfully and deligently handle and manage any conflict between them and the PoCs
    Take utmost care and to minimize any misunderstanding or conflict that can arise between them and the persons of concern during execution of ones duties

    Qualifications:

    Have attained O levels [KCSE] of education
    Diploma in catering/ Catering certificate from Utalii colleage or any other recognized institution or
    Three years of proven experience in cooking
    A valid medical and food handling certificate
    Fluent in English and Swahili
    Good communication skills
    Some background in social work or guidance and counslleing will be an added advantage
    Customer relations skills are requisite
    Back ground in working in a children institution will be vital
    Able to maintain confidentiality agreement and information
    Certificate of good conduct
    Uphold high levels of honesty, integrity and unquestionable character
    Excellent interpersonal skills
    ability to mother and to mentor young girls and children
    Ability to work independently and as part of a team
    Excellent organizational skills
    Must be a mature Kenyan Citizen.

  • ICT Manager

    ICT Manager

    Job Description
    Reporting to the CEO the ICT Manager is responsible for overall Management, operations and execution of IT strategy for the organization.
    Job Accountabilities

    Oversee all technology operations including networks, compute infrastructure, Databases, Banking applications and deploy & operate them according to established goals
    Devise and establish IT policies and systems to support the implementation of strategies set by the Board.
    Translate business needs to determine technology requirements
    Oversee IT projects and system changes
    Control IT budget and manage both capital expenditure and OPEX in line with set goals
    Establish and maintain operational and change procedures
    Coordinate and supervise IT staff, vendors, and other professionals in delivery of company objectives
    Database administration:
    Installation, configuration and upgrading of MS SQL server software and related products.
    Establish and maintain sound backup and recovery policies and procedures.
    Perform database tuning and performance monitoring
    Perform application tuning and performance monitoring.
    Plan growth and changes (capacity planning).
    Provide 7×24 ICT support
    Implement and maintain database security (create and maintain users and roles, assign privileges).
    Manage system implementation/upgrades of the core banking system
    Ensure the ICT infrastructure is well protected and secured against internal and external threats
    Proper change management systems
    Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
    To perform any other duty as assigned in line with the organization goals and objective.

    Qualifications

    A university degree in IT /Computer Science
    ITIL foundation level certification
    MCSA /MCSE/ CCNA desirable
    Knowledge and experience in windows 2008/2012 SQL server
    Solid technical skills in databases, networks, and banking applications
    Knowledge of the banking products, services, policies and systems, to enable appreciation of the impact of the role.
    General awareness of the bank’s operating and security procedures.

  • Associate: Monitoring, Evaluation and Reporting

    Associate: Monitoring, Evaluation and Reporting

    Grade: 5  
    Starting Salary (Gross) KES 90,000  
    Supervisor: Senior Officer: Monitoring, Evaluation and Reporting  
    Supervision Given: [None]

    The primary responsibility of the Associate, Monitoring, Evaluation and Reporting is to assess the wellbeing of households through a standardized tool or other tools as may be communicated from time to time. The core responsibilities of this position are as follows:
    Assessment

    Manage all internal referrals for assessments in the data base
    Visit referred vulnerable households to assess their wellbeing and level of self reliance;
    Submit assessment results to RefugePoint on provided platform;
    Ensure that all core clients are assessed every six months;
    Adhere to confidentiality procedures and policies when collecting, storing or sharing data.

    Referrals

    Through the data base, refer cases that require further assistance following low assessment scores;
    Highlight any specific protection concerns identified during assessment for timely response.

    Documentation and reporting:

    Make case notes in the data base to ensure other staff are well informed on new information on assessed households
    Work collaboratively within the urban program team to ensure clients’ needs are holistically met;
    Closely work with the Program Manager-Information Technology and Senior Officer- Monitoring, Evaluation, and Reporting in picking trends relating to nationality, gender, income sources and location of households as well other variables that may be determined from time to time;
    Share appropriate information with partner agencies and community members as guided.

    Attend to other duties as assigned.
    Required Minimum Qualifications:

    University degree in social work, community development, international relations or related field required;
    Excellent written and verbal communication skills;
    Strong interpersonal skills;
    Excellent computer skills.

    Additional Desired Qualifications

    Experience assisting refugees and asylum seekers in an urban environment;
    Training and/or experience in Monitoring and Evaluation.

    Special Requirements:

    Current police clearance certificate

  • Sales Manager

    Sales Manager

    Job description
    Essential Job Functions:

    Sourcing new sales opportunities through inbound lead followup and outbound cold calls and email.
    Research accounts and generate interest by understanding Client needs and requirements and proposing right kind of solution.
    Achieving sales targets through new client acquisition and growing existing client base in the assigned territory.
    Handling complete sales cycle including negotiation, closing on deals.
    Execute effective product demonstrations, emphasizing product features and benefits with focus on the value of the solutions.
    Follow up with prospective clients and should be an expert in closing deals.
    Will also be a part of social marketing and sales.

    Required Skill Sets:

    Very strong communication skills,
    Required international outbound call center sales experience.
    Required a minimum of 2 years of sales experience.
    Fluent English,
    Analytical and logical thinking,
    Selfmotivated with a “can do attitude”.
    Capable to work under pressure, be very patient and persuasive.
    Most importantly, capacity to handle objections.
    A quick, efficient and reliable employee.
    Salary will be paid in USD.

    Hours of Operation:
    8AM – 6PM EAT

  • Squarespace Designer

    Squarespace Designer

    Job description
    Are you experienced in setting up multi-language websites using Squarespace? We need someone to select the most appropriate Squarspace template and design it as a tool for personal branding and reputation management.
    Contact us only if you are based in Nairobi and have previous project experience in this area.

  • Customer Engagement Associate Senior Engineering Associate

    Customer Engagement Associate Senior Engineering Associate

    Job Description: PowerGen Renewable Energy is a micro-grid developer, implementer, and operator in East Africa, reshaping the prevailing rural electrification model in the region.

     
     

    Managing current customers involves quickly resolving all customer complaints as they arise, but is primarily focused on proactively engaging customers to improve their service quality and overall experience.

    There is a continued focus across the company to drive customer engagement projects to improve customer satisfaction and energy use.
     
    Some projects include: customer outreach methodology and execution (by phone, in person, surveys, etc.), electricity tariff education and marketing campaigns, strategies for detecting and discouraging fraud, improved customer selection criteria, etc.
    As a Customer Care Associate, you will be a key member of the PowerGen Kenya Customer Care Team, focusing on supporting our East African customers who use electricity from our micro-grids each day.

    You will report to Associate manager of Customer Engagement and you will work with all existing PowerGen customers.
    A more complete – but by no means exhaustive – list of responsibilities is provided below

     
    What You’ll Make Happen:

    Providing post-installation customer service to micro-grid customers via phone and online channels as well as in-person through customer engagement site visits.
    Gathering information on current micro-grid issues and creating an Operations & Maintenance (O&M) ticket for each issue escalating it to the PowerGen maintenance team when necessary.
    Following up on all issues with customers, the PowerGen team, and external partners as necessary until each case is resolved.
    Assisting with data gathering on the performance and customer behavior of PowerGen’s operational micro-grids.
    Tracking OIRs and preparing reports for management on grid operations, customer feedback and other data.
    Coordinating logistics for field work, including transport, accommodation, and planning routes before embarking on any trips to the field.
    Supervising and training other team members during any and all of the above areas as needed.
    Completing customer surveys and other data gathering.
    Train customers on energy use, payment systems, and issue troubleshooting.

    What Excites You:

    A fast-paced environment where constant change is the norm and individual initiative-taking is encouraged
    Working both in the office and in the field
    Contributing to rural electrification in East Africa
    Building a clean energy future
    A passion for organization, details, and precision in all you do

    You Already Have:

    University degree in related field
    2+ years’ relevant work experience in customer service, call center or similar field
    Willingness to work in shifts
    Fluency in Kiswahili and English, both in written and oral communications
    Passion for serving and engaging customers
    Knowledge of the energy, clean tech or utility sectors
    Advanced proficiency in Microsoft Office, with exceptional Microsoft Excel skills
    Excellent written and oral communication skills, as well as strong interpersonal skills
    Practiced flexibility to lend a hand wherever needed
    Enthusiasm in working for the field of renewable energy!

    Benefits and Compensation: A competitive package including annual compensation, performance bonuses, health insurance, professional development and team building events. And you’ll be working with a dynamic team of brilliant people passionate about electrifying East Africa!
     

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  • Product Manager – Digital

    Product Manager – Digital

    Job description
    Role Overview
    Key Duties & Responsibilities

    Understanding consumer behaviour and market trends in product category
    Develop, organize and execute the digital products roadmap according to defined customer segments.
    Coordinate with developers/designers on feature ideation and implementation.
    Collaborate with customers, technical, creative and business stakeholders to ensure timely and accurate product implementations.
    Champion product advocacy and sales internally through internal business engagements and trainings
    Define success measures of product releases and marketing campaigns in liaison with go-to market teams.
    Drive for the relevance of channels and best user experience by partnering with customers and partners to determine future needs.
    Assess and drive product adoption as per defined KPIs and customer segments.
    Product life cycle management – devising product, marketing, sales related initiatives to ensure that targets are met
    Present and interpret MIS, trends and usage of products to a wider management audience.
    Competition analysis and tracking by features, price, channel, segment

    Essential Knowledge

    Product management experience, specifically managing digital properties (web & mobile applications etc.)
    Experience developing new product features and generating ideas for growth
    Experience writing feature requirements for new feature development & launches
    Understand the latest technology trends, new functionality and feature development, conversion optimization, etc. along with a desire to continue learning in these areas.
    Good design aesthetic and a strong ability to judge visual appearance, ensuring alignment with brand and enterprise standards
    Strong communication and collaboration skills that’ll aid in working cross functionally
    Demonstrated ability to work in a fast-paced, “self-starter” environment serving as a catalyst for change and managing multiple work streams simultaneously
    Ability to synthesize data, identify trends and recommend viable solutions

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Senior Communications and Media Officer Program Officer – Environ. Impact Assessment (EIA) & Design

    Senior Communications and Media Officer Program Officer – Environ. Impact Assessment (EIA) & Design

    Job description
    Purpose Of The Position
    To increase the overall influence, income and impact of World Vision Kenya for child well-being by leading core communications and media functions. The incumbent is responsible to manage the planning and production of compelling and issues-oriented fundraising, advocacy and publicity content (web-based, electronic, print and video) for effective donor and public engagement by WV Kenya – both in-country and internationally.
    In order to successfully execute this purpose, the position holder must be able to effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others.
    Major Responsibilities

    Communications & Media team management for influence, income and impact 15%
    Contribute strategically to development and implementation of the WVK Communications Strategy and strategically support documentation and resource generation strategy.
    Planning & production of compelling content for print, digital and online publications, including writing and editing of internal and external publications, website, presentations and other forms of communication;
    Effectively manage communication projects, job flow and delegation, and provide consistent on-time progress reporting to communication partners and stakeholders
    In collaboration with WVK heads of departments/projects, support Communications Manager’s proactive partnerships to increase quality and impact of communication initiatives and components;
    Deputize Communications Manager as required
    Management of content creation, editing and social media roles for effective team work and efficient collaboration
    Provide accurate and timely management reports including Share Story Status, Sponsorship 2.0 and C4D progress reports Web presence, Social Media Engagement,
    Publication Reports and MMR as required
    Quality Field Communications content for influence, income and impact 50%
    Review and edit all publications produced by the organization to ensure consistency, clarity and brand alignment;
    Plan, source, write and edit compelling evidence based content for influence, income and impact in the following areas:
    Programme Communications – compelling evidence-based child-focused stories from the field for marketing and fundraising
    Advocacy Communications- compelling content in partnership with Advocacy that enhances the impact of WV Kenya’s advocacy campaigns and work.
    PDGA Communications- ensuring donor visibility requirements for grant funded projects are met and that quality success stories are shared.
    Provide communications resources in the event of a humanitarian emergency;
    Prepare thoroughly researched briefings for partnership internal and external requests;
    Manage WV Kenya’s online presence on partnership platforms e.g wvcentral, wvi.org, wvrelief and intranet;
    Take lead and optimize Social media engagement and vibrant presence across partnership communications and media platforms.
    Ensure key communications protocols (child protection, media engagement and protection of the vulnerable) are adhered.
    Ensure the secure and catalogued management of all communications digital assets and media in National and Partnership servers.
    Media Engagement to mobilize publics for social and policy change 25%
    Set strategic direction for engaging media that will enhance the reputation and influence of publics for social and policy change
    Establish and maintain relationships with national media contacts and develop champions of children’s issues, for greater organisational influence
    Maintain database of journalists and special interests
    Media Relations; ensure quality stories and messages are broadcast regularly on traditional and online media platforms.
    Provide guidance for media spokespersons on the organization’s media guidelines and Child Protection policy.
    Plan and implement press briefings including press releases
    Monitor news relating to childrens’ rights and other development issues from print and broadcast media and identify possible response opportunities for each issue
    Quality sponsorship 2.0 products to gain and retain sponsors for enhanced child well-being in Kenya 5%
    Strengthen the capacity of programme staff to efficiently deliver effective resources to WV Kenya’s Support Officers.
    Coordinate implementation of Sponsorship 2.0 production assignments.
    Monitor and report progress and quality of Sponsorship communications products
    Participate in regular meetings with Sponsorship enhancement teams.
    Support improvement and innovation process of Sponsorship communications products.
    Communications for Development (C4D): In collaboration with ICT for development and Knowledge Management team as appropriate to build communication skills of local communities for community voice efforts and repurpose content for internal and external audiences.
    Other 5%

    Any other duty assigned by supervisor or designee from time to time

    Qualifications: Education/Knowledge/Technical Skills and Experience

    Bachelor’s Degree in journalism, communication, or equivalent; Master’s degree is an added advantage
    Minimum five years’ experience working with communications and media in international NGOs or large Media Companies, two of which must be in supervisory level;
    Experience in fundraising and publishing will be an added advantage
    High standard of copy and sub editing skills with proven ability to write creatively and edit communication narratives or resources and reports.
    Excellent computer skills; Graphic Design and desktop publishing skills an added advantage
    Fluency in English and ability to convey complex information in a straightforward, interesting and motivating manner
    Proven experience of training and capacity building in journalism, media engagement, video or communications.
    Knowledge of the principles of good design, content and editing
    Excellent communications skills and understanding of new and multi media
    Thorough knowledge of the communication and media industry with strong media links
    Must have good photography skills

    Other Competencies/Attributes

    Working independently and as an active team player
    Strong interpersonal skills with ability to interact effectively with a wide range of internal and external contacts.
    Familiarity with or knowledge about international development – preferred
    Must be a committed Christian, able to stand above denominational diversities.
    Must be flexible, ready to travel, work under pressure and meet strict deadlines.
    Must have a good command of both spoken and written English.
    Strong analytical skills

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