Job Requirements
Degree in Computer Science or its equivalent
CCNA, MCSA, or ITIL will be an added advantage.
Ability to work under minimum supervision.
Good communication skills.
Strong interpersonal skills.
High level of integrity
Keen to detail
Job Description
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
Formulate, direct and coordinate marketing activities and policies to promote products and services.
Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
Use sales forecasting and strategic planning to ensure the sale and profitability of products or services, analyzing business developments and monitoring market trends.
Advise business and shareholders on local, national, and international factors affecting the buying and selling of products and services.
Qualifications
A Diploma in Sales and Marketing or relevant field of study
Excellent communication and customer service skills
Good administration and computer skills
Should be confident, well spoken, and presentable.
Job Description
They are seeking to recruit a motivated and self-driven professional to fill in the following position in their Nairobi office:
Reporting to the Operations Manager, this position will be responsible for planning, directing, and coordinating activities in the organization by ensuring compliance with ethical or regulatory standards. Performing internal audits on the effectiveness of compliance policies, submitting compliance reports and serving as a liaison between management and personnel.
Job Duties
Ensuring manufacturing and all production processes are done in compliance to the company SOP and GMP
Ensuring documentation of all manufacturing processes are done correctly and appropriately as per GMP
Taking part in the writing and revision of Batch Manufacturing records, Standard Operating Procedures and other related documents
Liaising with specific regulatory bodies, including Pharmacy and Poisons Board (PPB), Pest Control Products Board (PCPB), Kenya Bureau of Standards, State Department of Veterinary services, NEMA
Developing and maintaining relationships with Key Opinion Leaders – including Government Departments, Regulatory Bodies, Standards Authorities
Playing key role in issues management e.g. product recalls, product related issues & complaints
Drafting, monitoring & training on OSH matters within the company.
Assisting in undertaking the OSH Audits and reporting on non-compliance issues
Qualifications
Good understanding of regulatory environment and registration procedures in Kenya.
Understanding of the processes involved with the following Institutions is desirable: KEBS, KIPI, NEMA, Pharmacy & Poisons Board, Pest Control Products Board
Knowledge of cGMP, ISO practices and standards is desirable.
Good communication, presentation and report writing skills.
Adaptability
Detail oriented
Problem solving and Critical Thinking Skills
Team player with a track record of delivering results
Decision-Making skills
Are you a service centred sales and marketing professional with a keen eye for offering clients with excellent hospitality services? Are you able to negotiate for good business deals and make powerful presentations to a variety of high level audiences? If so then you are the person we would like to hear from right now. The role reports to the General Manager.
Purpose Statement of the Position
The jobholder will Oversee the dining area, supervises food and beverage service.
Responsibilities
Maintains records of staff periodic manner and operating costs
Ascertain departmental training needs and provide such training in regards to capacity building
Provide feedback and coaching to junior staff to maintain high standards of operations
Understands building capability through Cross training
Works with food and beverage staff to ensure proper food presentation and proper food handling procedures.
Responsible for food service at the main restaurant, bar, conference and outside catering facilities.
Achieve maximum profitability and over-all success by controlling costs and quality of service
Maintain and safe guard company equipment.
Handle guest feedback/ complaints in restaurants.
Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
Maintain budget and employee records
Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
Arrange for maintenance and repair of equipment and other services.
Maintain receipts and balance against sales, deposit receipts, and lock facility at end of day.
Ensures new products are executed properly following roll – out.
Effectively forecast restaurant needs and adjust work schedules accordingly.
Effectively identifies restaurant problems and provide daily reports to the General Manager on how to ideate & execute to resolve the same
Assist in planning regular and special event Menus and participation and input towards F & B Marketing activities.
Responsible for Banquet china, cutlery, glassware, linen and equipment.
Completion of function delivery sheets in an accurate and timely fashion.
Help in preparation of forecast and actual budget function sheets.
Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service.
To supervise and co -ordinate daily operation of meeting/banquet set -ups and service.
Completion of Banquet bar Requisitions.
Maintaining the Hotel Bar control policies and completion of necessary forms.
Following of proper purchasing and requisitioning procedures.
Maintain records for inventory, labour cost, and food cost etc.
Follow -up each function by completing a Function Critique and submit to the Sales & General Manager.
Work with the Chef and Head Server to ensure all arrangements and details are dealt with.
Inspection of Meeting Room prior to guest arrival ensuring that client specifications have been met.
Co-ordinate the general housekeeping of the Meeting rooms, conference washrooms waterfront terrace, etc.
Participation towards overall Hotel Maintenance and cleanliness.
Job Requirements
A Diploma in Hotel Management or Food & Beverage Sales
Service Certificate (Advance Level) or its equivalent.
Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software.
Minimum of two years in a similar role in a hotel or similar establishment
Able to use the Delphi System for data retrieval
Competencies and Skills require
Team player
Excellent communicator
Self-driven
Creative
Flexible
Passionate
Punctual
Integrity
Attention to detail
Business Focus
Evaluation & Reporting
Punctual & excellent time manager
Ethical and holds high integrity
Applications are now invited for the iHub Fellowship Programme. The iHub Fellowship Programme aims to tap into the diversity of local entrepreneurs to mentor and support their growth in order to create sustainable and scalable businesses in the region.
The Fellowship supports entrepreneurs on their journey to success. It will bolster their journey through access to iHub events and resources as well as customised training and mentorship that develop their business acumen and entrepreneurial and technical skills. It will include a curriculum of general and sector specific modules for startups and entrepreneurs at different stages of their journey. The fellowship programme leverages iHub’s extensive experience over the last 7 years in support of entrepreneurs.Benefits
An iHUB Fellow will:
Have access to the iHub co-working space (desk space, pocket friendly meals, meeting rooms for those formal discussions and lounges for laid back conversations, and other green membership benefits)
Participate in a 6-12 month tailor-made programme that will develop their business acumen and entrepreneurial and technical skills
Have access to business support services that range from legal services, human resources and many others.
Become more embedded in the East African entrepreneurs community, amplify the impact of their businesses, and ensure the value from their products/solutions and services reach those who would benefit the most
Eligibility
Incubation Fellows:
Be over 18 years
Have a well validated idea or, may already have an MVP (minimal viable product)
Be passionate and hardworking
Be self-starting
Possess an interest in technology (not necessary to be a technologist)
Acceleration Fellows:
Be over 18 years
Be self-starting
Have a digital product or service that already has users or customers
Have an existing team in the start-up
Can demonstrate a business plan that includes (somewhat) a sustainability model
You have most likely received investment capital (at some stage)
Requirements
Be willing to reside at a location that facilitates easy access to the iHub central location in Nairobi (for those that are not local)
Potential Fellows will be required to select the stage they are in (Idea, Pre-Launch/Minimum Viable Product/Prototype, Launch, Early Stage (Pre Revenue or Post Revenue),
Growth Stage or Scale), and areas they need most help in.
Fellows will complete a comprehensive application here; and will be selected through a fair, but competitive process.
For more information, visit iHub Fellowship Programme.
Job description
About The Role
Kenya Marketplace Operations Manager specifically looks at how to make our EATS marketplace fast and reliable at the lowest possible cost, while keeping our restaurant and delivery partners active and engaged. The role will require to dive into issues such as the processes for restaurant onboarding and account management; the delivery partner funnel, pay and incentives; and the end to end customer experience from order to delivery. The Marketplace Operations strives for optimal marketplace settings; you will develop the strategy and playbook that underpin day to day marketplace operations.
What You’ll Do
You’ll scale processes and build solutions to reduce risk and improve the customer experience for consumers, restaurant and delivery partners
You’ll look for opportunities to standardize, optimize and automate to promote rapid scale and efficiency
You’ll collaborate with all other functional teams in the country and SSA region to get input and buy-in to scale the market efficiently, including the City Operations and Sales teams, Marketing, Community Operations,
Policy, Legal, Communications, Strategy & Planning and People Operations.
What You’ll Need
5+ years of business management, customer operations or related experience in a rapidly changing environment. Evidence of complete ownership of a multifaceted project with many stakeholders highly valued.
Masters Degree in a quantitative subject or MBA preferred
Strong analytical ability: Evidence of effective modelling to facilitate decisions; ability to draw key insights from analysis; knowledge of SQL; experience with other statistical packages or basic programming skills is highly regarded.
Strong commercial acumen: Clear understanding of our marketplace including core metrics and levers to drive value for consumers, Restaurants, Delivery Partners and our own business. Ability to develop sensible principles that underpin decision making beyond tactical short term rationale. Ability to zoom out to consider broader business and customer impact in the long term.
End-to-end process ownership: Understands what a robust process looks like and can build, iterate and automate process in a scalable and efficient way.
Effective collaboration and communication: Stellar relationship building skills and the ability to collaborate across a wide variety of functions and levels, from communication to execution.
Pursues perfection without compromising on execution: On things that truly matter, someone who is fastidious about making sure we get the answer right. Even with a robust, detailed and effective process, still executes at a reliable pace. Excited to tackle large, complex initiatives that may move slowly because of high risk and/or multiple stakeholders.
Passion for customer experience: Curiosity and empathy for our users across consumers, Delivery Partners and Restaurant Partners. Understands how, when and why to incorporate qualitative insights into decision making.
About The Team
As a Marketplace Operations Manager for Uber Eats Kenya, you will have the unique opportunity to scale and develop our food delivery platform in one of our highest potential markets. Balancing the needs of the consumer, the Restaurant Partner and the Delivery Partner is very complex. Add to that the fact that we’re delivering a perishable product on demand and at massive scale and you have a really fascinating set of challenges to navigate.
We’re looking for someone who has that mix of analytical ability to make smart, data driven decisions, operational prowess to design and execute on large projects, and sound business judgement to bring it all together in a commercially effective way. We’re also excited to work with someone who brings deep attention to detail to their work, combined with a passion for top-notch customer experiences, and the emotional intelligence required to collaborate with many different types of internal and external stakeholders. This is the ideal role for someone who has experience building out complex processes, who’s obsessed with tinkering and iterating to obtain operational excellence and ‘Uber’ quality throughout the customer’s experience.
The Kenya team exists to build world class operations through scale and operational excellence. This team will tackle some of Kenya’s most complex problems, in close collaboration with SSA functions. These problems often involve difficult analysis with large data sets, tough strategic decisions and close collaboration with many different stakeholders, and the solutions can have game changing impact. For a tenacious truth seeker, with exceptional attention to detail and a desire to manage multipart projects at national scale, this is the team for you.
Job description
Time commitment: full time for 6-12 months with the possibility of extension.
Location: Based in Nairobi, Kenya or London, UK, with a minimum of 50% travel to Somalia.
The role:
The Project aims to promote security in Somalia. Working with the Federal Government of Somalia and the regional administrations, the core objectives are to enhance security in Mogadishu and at the Federal Member State level by improving security sector coordination.
The Project Manager (PM) will be experienced in the development sector with strong and demonstrable technical, management, organisational and interpersonal skills. The successful candidate will lead the management of the Project to ensure its smooth running and effective delivery, and support on business development. They will guide and advise the team on how Aktis’ technical solutions will contribute to the project outcomes and the client’s objectives, while providing high-level management direction to the delivery team. The PM will interact and communicate with our clients, project partners and technical associates, and support the expansion of our project portfolio by developing an understanding of key stakeholders, networks and current issues.
Main responsibilities include:
Project Management
Leading the design and implementation of complex, multi-workstream projects to ensure delivery to the highest standards;
Preparing and maintaining project tools, including input schedules, workplan and logframe, and proactively managing the team and project planning to deal with challenges as they arise;
Providing technical oversight of staff, consultants and partners to ensure delivery is in line with project workplans and results framework
Developing and maintaining project and country risk matrices and ensuring these are escalated appropriately;
Routinely leading on project discussions and presentations with a wide variety of project stakeholders, partners and clients on a range of technical topics;
Drafting, reviewing or contributing to technical project deliverables including proposals, reports, evaluations and stakeholder workshops.
Financial Management
Developing and updating of budgets, ensuring associate and partner inputs remain within budget;
Overseeing the cashflow and invoicing process, and procurement;
Overseeing the writing of financial reports.
Partner Management
Managing technical input of partners to ensure project deliverables are on time and to quality, through establishing collaborative working relationships.
Requirements:
The ideal candidate will have a minimum of 5 years post-qualification experience in project management; a degree within a related field such as International Development, Politics, Law, Business Management. This person would ideally be trained in Project Management (Agile or Prince 2) and preferably have previous experience working in Somalia. The candidate must have in-depth experience in on of the following areas: Institutional Development/ Organisational Change; Monitoring and Evaluation; Communication.
Job Description
To manage its rapid growth, the company is looking for highly motivated, dynamic, hardworking and self-driven team players to join the team in the Quality Assurance/ Control department.
Responsibilities
Oversee all onsite constructions to monitor compliance with building and safety regulations.
Review the work progress on daily basis and track the programme of works to facilitate the apprehension of time overruns.
Prepare internal reports pertaining to project status in terms of quality, safety, schedule and cost.
Review project documentation and ensure all requisite documents are present and up to date.
Ensure quality construction standards and the use of proper construction techniques.
Track site instructions and analyse their implications on the project cost, time and quality.
Any other duties as may be assigned from time to time.
Requirements
Bachelor’s degree in Construction Management, Quantity Survey or Civil Engineering with a Minimum of Second Class Honors Upper Division or equivalent.
Minimum of B+ in KCSE or equivalent.
Ability to work in a team and coordinate with other departments.
Ready to take on challenges.
Demonstrate leadership capability.
Innovative and solution oriented individuals.
Be part of a fast paced dynamic organization.
Skill acquisition from different departments within Cytonn Real estate.
Clear understanding of Real estate dynamics.
Strong communication skills (both written and oral)
Good analytical and quantitative reasoning
Strong organizational and time management skills -ability to adhere to deadlines, multi-task and be able to prioritize.
Entrepreneurial spirit with demonstrated creativity & innovation in business
Ability to learn quickly and manage workload, work effectively under pressure in a demanding environment.
Knowledge and experience with Microsoft Office, with exceptional skills in Microsoft Excel and Microsoft Project
Learning Opportunities
Financial modelling to determine feasibility of projects.
Analysis of companies and financial markets to assess investment opportunities
Contract Administration (FIDIC & JBC).
Assessment of quality of works in conformance with the specifications.
Procurement processes.
Change management.
Conduction of market research for real property.
Job description
Purpose
The Grants Officer will support the Programmes team in ensuring high quality grants’ administration and compliance with both DRC and donor requirements. Specifically, the Grants Officer will support the Head of Programme in regularly updating country programme milestones in the Grants Management System, ensure high level donor reporting for both external and internal use, support the programmes and field teams in proposal development and fundraising efforts, provide the link between programmes and finance, and provide oversight in the implementation of systems and procedures that are in compliance with both DRC and donor regulations.
Key Responsibilities
Regular and timely updating of deliverables for all Kenya Programme projects in the Grant Management System.
Ensure the grants management filing system is maintained and all donor grant documentation (both soft and hard copies) is properly filed.
Coordinate, compile, review and edit all project reporting (both internal and external), ensuring high quality and timely report submission in line with donor compliance requirements, managing monthly and quarterly Rolling Action Plans (RAPs), including with partners and sub-grantees where relevant.
Assist the Head of Programmes in proposal development and fundraising; coordinate and compile inputs from programme staff, field staff, technical advisors, or the regional office in line with the proposal development plan.
Organize and lead grant management meetings according to DRC grants management guidelines (kick-off, project closure meetings, review meetings, Project Steering Committee meetings etc.)
Assist the Head of Programme in bi-monthly budget analysis, in coordination with Finance, and highlight potential issues.
Support and liaise with the M&E department in conducting monitoring and verification of project activities to highlight potential compliance issues for management action.
Ensure that relevant grants management and donor regulations and requirements are adequately shared and understood by the programme and support teams, through trainings and mentorship for staff, including for partners and sub-grantees (e.g. in consortia)
Support proper management of sub-grantees where relevant
Personal Specifications
Have a university degree in international relations, social science, development or a relevant field.
At least three years of professional experience in reporting, grants management, and/ or monitoring and evaluation in humanitarian or development programming.
Knowledge of project cycle management.
Knowledge of donor rules, regulations, and procedures including but not limited to US and European donors, EU funding mechanisms, and UN agencies.
Knowledge of database use and management.
Excellent writing and editing skills in English for external audiences (including governments and donors).
Excellent interpersonal, written and verbal communication skills.
Good personal organizational skills, including time management, team work, ability to meet deadlines and work under pressure with minimal supervision
Position Description
Location : Nairobi with frequent travel to project sites in KenyaDuration: 12 months (3 months’ probation)Reports to ;The Grants Officers reports to the Head of Programme.
General
Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html).
This position is for qualified National staff the terms of employment will be in accordance with DRC terms for National staff
If you have questions or are facing problems with the online application process, please contact job@drc.dk
Danish Refugee Council does not charge any kind of fee at any stage of the recruitment process nor does it use recruitment agents.
Applicants must be holders of K.C.S.E. academic certificate mean grade C+ (plus) or above with the following attainments:-
Typewriting 50 words per minute
Shorthand 80 words per minute
Business English II
Office management III
Office practice II
Commerce II
Applicants must have served as a secretary for at least 2 years in a reputable and busy organization
Must be computer literate (i.e. able to type and produce documents on a computer and must be able to access, download or upload documents in the internet)
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