Job Experience: Experience of 8 years

  • Communications Lead

    Communications Lead

    Key Responsibilities:

    Strategic leadership and integration:

    Develop and implement a comprehensive ACE-BD strategy for PATH Kenya, aligning with country-specific objectives.
    Enhance brand presence and visibility
    Serve as the primary liaison between PATH Kenya programs, Africa region External Affairs, and global EXA ACE teams.
    Work closely with the PATH Kenya senior management to translate their vision into effective communication initiatives.
    Oversee day-to-day operations of the Communications Unit, establishing systems to prioritize tasks and responsibilities.

    Programs communication coordination and content development:

    Coordinate program communicators in implementing the ONE PATH Kenya communications strategy across all initiatives.
    Support programs to develop and operationalize coordinated communication strategy which feeds into a master country communication strategy
    Foster collaboration to create a unified narrative showcasing PATH Kenya’s collective impact.
    Coordinate the creation and dissemination of high-quality, audience-driven content across various platforms.
    Maintain an updated filing system for PATH Kenya communications products including a media library  
    Ensure equitable representation of all programs, embodying the ONE PATH approach.
    Represent PATH programs in bilateral communication efforts and initiatives

    Stakeholder engagement and relationship Management:

    Develop and maintain relationships with media, government officials, donors.
    Coordinate media outreach activities and support PATH Kenya’s leadership as the primary point of contact for external inquiries at the PATH Kenya office.
    Oversee the maintenance and expansion of the Kenya CRM and stakeholder database for the Kenya office.
    Identify opportunities to showcase PATH Kenya’s expertise in relevant forums

    Ministry of Health collaboration and strategic positioning:

    Support the programs including the business development team with compelling positioning and marketing collaterals.
    Provide strategic communications support to key Ministry of Health units, including the Primary Health Care unit.
    With support from EXA and guidance for PATH Kenya’s Leadership, set SMART objectives and monitor progress on implementation.
    Document and promote joint PATH-Ministry of Health initiatives.

    Event management and external positioning:

    Support the planning and execution of external events to showcase ONE PATH Kenya’s partnerships and impact.
    Support effective representation of PATH Kenya at key industry events and forums.

    Digital communication and analytics:

    Lead PATH Kenya’s integrated digital communication efforts across all platforms.
    Monitor and analyze communication metrics, using insights to refine strategies and demonstrate impact.
    Produce reports on successes and lessons learned from ACE initiatives.

    Crisis communication and reputation management:

    Develop and maintain crisis communication protocols for PATH Kenya.
    Provide rapid response and strategic guidance during emergencies or challenges.

    Capacity building and resource management:

    Mentor communicators at the PATH Kenya team and foster a culture of excellence and collaboration.
    Establish and lead an active community of practice for communicators to enhance cross learning, capacity building and mentorship on communication practices
    Oversee the communications budget, ensuring efficient allocation of resources.
    Manage vendors and external partnerships related to communication activities at the PATH Kenya office.

    Required Experiences and Skills:

    Master’s degree in communications, Public Relations, Public Health Communication, or a related field.
    Minimum 8 years of experience in strategic communications, with at least 5 years in health or international development.
    Proven record of accomplishment in developing and implementing integrated communication strategies across diverse programs.
    Strong leadership and team management skills, with experience coordinating cross-functional teams.
    Excellent writing, editing, and public speaking skills.
    Deep understanding of digital communication strategies and analytics.
    Experience in positioning to support business development efforts.
    Strong relationship-building skills and ability to work effectively with diverse stakeholders.
    Proficiency in communication tools and platforms (e.g., CMS, social media management tools, Adobe Creative Suite).
    Fluency in English and Swahili; additional local language skills are an advantage.

    Desired Qualities:

    Strategic thinker with the ability to see the big picture while managing details.
    Adaptable and resilient, able to thrive in a fast-paced, evolving environment.
    Passionate about public health and international development.
    Strong intercultural communication skills and sensitivity.

    Apply via :

    path.wd1.myworkdayjobs.com

  • Human Resource Manager 


            

            
            Terms of Reference for Assessment Consultancy

    Human Resource Manager Terms of Reference for Assessment Consultancy

    HR Policy Implementation and Compliance

    Implement and enforce HR policies and procedures in alignment with organisational goals, local labour laws, and donor requirements.
    Ensure compliance with employment regulations, including contracts, employee rights, benefits, and health and safety standards.
    Maintain and update HR records, ensuring accuracy, confidentiality, and compliance with data protection laws.

    Recruitment and Talent Management

    Manage the recruitment process, from job postings tcandidate screening, interviewing, and final selection.
    Coordinate the onboarding and orientation of new employees, ensuring smooth integration intthe team.
    Collaborate with hiring managers tidentify staffing needs and develop recruitment strategies.
    Support succession planning and career development initiatives tpromote employee growth.

    Employee Relations and Performance Management

    Serve as the primary contact for employee relations issues, providing support and advice tstaff and management.
    Lead the performance management process, including setting goals, conducting performance reviews, and providing feedback.
    Facilitate conflict resolution and maintain a collaborative work environment.

    Training and Capacity Building

    Identify staff training needs and develop programmes tenhance employee skills and performance.
    Organise capacity-building initiatives, such as workshops, mentorship schemes, and professional development opportunities.
    Ensure that staff are regularly trained on HR policies and procedures.

    Compensation and Benefits Administration

    Oversee payroll processing, ensuring timely and accurate payment of salaries and benefits.
    Manage employee benefits programmes, including health insurance, pensions, and leave entitlements.
    Review compensation structures tensure competitiveness and alignment with the project’s financial capacity.

    HR Data Management and Reporting

    Maintain accurate HR records and generate regular reports on key HR metrics, such as headcount and staff turnover.
    Use HR data tinform decision-making and provide insights intworkforce trends.
    Ensure confidentiality and data protection for all employee records.

    Compliance and Risk Management

    Ensure compliance with all relevant labour laws and workplace regulations.
    Conduct regular reviews of HR practices tidentify risks and ensure alignment with organisational policies.
    Manage employee grievances and disciplinary actions in line with organisational guidelines.

    Other Duties

    Collaborate with the Finance and Admin teams tensure efficient coordination between HR and other departments.
    Perform additional HR-related tasks as required by the Head of Finance and Admin or project leadership.

    Qualifications

    Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
    Professional HR certification is preferred.

    Experience

    Minimum of 8 years of experience in HR management, preferably in development environment.
    Comprehensive knowledge of Kenyan labour laws and HR best practices

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply 

    Apply via :

  • Head of Talent Acquisition – Regional

    Head of Talent Acquisition – Regional

    About the Opportunity

    This is a new position for Inkomoko, with the mandate to develop and execute strategies to attract, hire, and retain top talent for Inkomoko. The role is essential for the success of our organization as it involves managing the recruitment and hiring process for all positions within Inkomoko, from entry-level to executive-level roles, with current and future needs in mind.

    Reporting to the Deputy People & Culture Director, Talent & Innovation, the position responsibilities include:

    Responsibilities

    Developing and implementing recruitment strategies to attract top talent: This involves working closely with hiring managers, organization leadership, recruiters, and the larger People and Culture team to identify staffing needs and develop plans to attract and retain top talent. 
    Leading the employer brand and candidate experience: Develop and execute employer branding strategies to attract top talent and ensure a positive candidate experience throughout the recruitment process.
    Managing the recruitment process: Establish innovative and best-in-class processes for assessing talent, including screening criteria, interview formats, and analytical and technical tests and assignments. The Head of Talent Acquisition will oversee job postings, screening resumes, conducting interviews, and selecting candidates.
    Managing talent acquisition technology and tools: Supervise the utilization of applicant tracking systems, job boards, and other recruitment technologies to streamline the recruitment process, improve efficiency, and continuously evaluate new tools in line with our long-term strategy.
    Building relationships with key stakeholders: Build relationships with internal stakeholders, employment agencies, universities, and other external partners to support hiring goals.
    Developing and implementing onboarding and retention strategies: This involves working closely with the People and Culture team and department Directors to develop and implement onboarding and retention strategies to ensure that new hires are successfully integrated into the organization and that top talent is retained.
    Analyzing recruitment metrics: Tracking and analyzing recruitment metrics such as time-to-hire and candidate satisfaction to identify opportunities for improvement and make data-driven decisions.
    Team Leadership: Leading, inspiring, and developing the recruiting team to foster a collaborative and high-performing team environment.

    Minimum Qualifications

    Bachelor’s degree in Human Resources, Business Administration, organizational development, or a related field; Master’s degree preferred.
    8+ years of relevant work experience in talent acquisition & development on a senior level with an understanding of talent practices in East and West Africa.
    Strong well-rounded communicator – approachable, warm, honest, transparent, and able to manage up with confidence. 
    Shows perseverance, personal integrity, reasonable objectivity, and good judgment.  
    Proactive problem-solver with strong decision-making capabilities.
    Experienced in handling confidential information with discretion and sensitivity.
    Forward-looking thinker, who actively seeks opportunities and proposes solutions.
    Excellent interpersonal and stakeholder management skills with the proven ability to build strong relationships, influence outcomes, and gain respect as a trusted advisor. 
    Proven success in implementing, executing, and scaling a recruiting strategy in a high-growth organization. 
    Proven experience in designing and implementing complex processes during a period of change. 
    Demonstrable commitment to justice, diversity, equity, and inclusion.
    Experience with ATSs and HRISs, and proficiency in data analysis and reporting.
    Fluency in English, with additional proficiency in French being an added advantage.
    Knowledge of HR best practices and employment laws.
    Certification in Human Resources (e.g., SHRM-CP, PHR) is a plus.
    Willingness to travel frequently.

    What You’ll Get

    This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

    Competitive salary, and a potential Performance-based bonus.
    Incredible company culture, including deep investment in your learning and growth.
    Deep commitment and work towards justice, diversity, equity, and inclusion. 
    Talented, passionate, and committed colleagues and leadership across regions.
    Ability to make a significant social impact on your community.
    Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

    Apply via :

    inkomoko-job-portal.web.app

  • Branch Manager

    Branch Manager

    Key Responsibilities

    Provide leadership through management of staff and resources at the branch to ensure efficient and effective delivery of KIM services.
    Develop and implement a strategic plan for the branch in line with the Institute’s overall strategic plan and prepare the annual plan for the branch.
    Lead in the delivery of KIMSOM products, KIM Membership and Business Solutions services at the branch.
    Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations, and standards.
    Constantly monitor costs at the branch to ensure cost efficiency.
    Steer marketing of the School and Membership through corporate visits, exhibition, school visits, and one-on-one interaction with prospective clients.
    Prepare financial, academic and administration reports to inform management on the progress, plans, and challenges of the branch.
    Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.
    Supervise and allocate work to branch staff to ensure efficiency and effectiveness of work.
    Overall, in charge of the branch performance and reports to management.
    Responsible for the branch budget through preparation of the annual budget, revenue generation through sale of KIM products, and approving petty cash expenditure.
    Responsible for overseeing student recruitment for all courses offered at the branch

    KEY PERFORMANCE INDICATORS

    Revenue Generation
    Number of students admitted
    Exams performance
    Level of staff retention
    Number of Student Complaints and Compliments
    Quality of services
    Compliance
    Level of inquiries and conversions
    Students’ progression and retention
    Cost Management

    Knowledge & Experience Required

    COMPETENCIES

    Technical
    People Management
    Knowledge of Enterprise Resource Planning Knowledge on Research and Projects Record Keeping
    Report writing Marketing skills Public Relations
    Basic Accounting skills Human Resource Policies Computer Literacy Budgeting
    Master’s Degree on a relevant field from a recognized institution.
    Eight (8) years of relevant work experience

    Apply via :

    docs.google.com

  • Branch Manager – Eastern Region 


            

            
            Branch Manager – Coast Region 


            

            
            Relationship Officer – Coast Region 


            

            
            Relationship Manager – Coast Region 


            

            
            Branch Manager- Western Region 


            

            
            Branch Manager- Rift Valley Region 


            

            
            Branch Manager – Nairobi 


            

            
            Relationship Manager – Rift Valley Region 


            

            
            Relationship Manager – Western Region 


            

            
            Relationship Manager – Central Region 


            

            
            Relationship Officer Nairobi Region 


            

            
            Relationship Officer, Eastern Region 


            

            
            Relationship Officer, Western Region 


            

            
            Relationship Officer, Central Region

    Branch Manager – Eastern Region Branch Manager – Coast Region Relationship Officer – Coast Region Relationship Manager – Coast Region Branch Manager- Western Region Branch Manager- Rift Valley Region Branch Manager – Nairobi Relationship Manager – Rift Valley Region Relationship Manager – Western Region Relationship Manager – Central Region Relationship Officer Nairobi Region Relationship Officer, Eastern Region Relationship Officer, Western Region Relationship Officer, Central Region

    JOB PURPOSE

    The jobholder will Coordinate with the Head – Branches in implementing and carrying out bank policy and procedures with respect to overall operations of branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer service given the Bank’s branch staffing model; and adherence to policies and procedures.

    KEY RESPONSIBILITIES

    Branch strategic input and planning
    Business Growth & Development
    Marketing & Brand Management
    Relationship Management & Customer experience
    Branch Operations
    Leadership & People Management
    Risk & Compliance

    MAIN ACTIVITIES
    Branch Strategic input and planning:

    Contributes to the completion of the Sidian Bank Retail Operational plan by preparing and implementing a branch business plan that encompasses strategies for performance on branch growth objectives.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Prepares the branch budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations.
    Formulate and implement business strategic initiatives for the branch aimed at increasing new business and share of wallet from existing clients.
    Ensure Growth in NII (Net Interest Income) for branch by increasing fees and commissions, ensuring OPEX optimization to reduce operational costs and managing cost of cash holding at the branch level.

    Business Growth & Development:

    Full responsibility for all product lines and all sales and business development for entire branch business.
    Responsible for the growth of the Branch’s Business portfolio (Both Assets and Liabilities) ensuring income, quality and portfolio growth targets are achieved.
    Responsible for the Growth in client recruitment, increased transactional income, cross selling of products ,Customer relationship management as per set bank targets.
    Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
    Develop and implement a branch turnaround strategy to ensure that at least the branch is profitable.
    Develop a focused relationship management system, which increases the branch ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers in line with the enterprise strategy.
    Enhance the appropriate controls and monitoring mechanisms for the development of a high-quality lending.
    Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
    Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
    Ensuring compliance to the Environmental Social Management (ESM) policy and procedure in day to day branch business.

    Marketing & Brand Management:

    Embed strategic marketing by focusing on how to develop competitive advantage into the changing marketplace and leveraging on the banks distinctive capabilities to drive value.
    In conjunction with Head of Branch Business and Products Managers, conduct product review and product development through constant feedback from the market
    Enhance creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders and partners.
    Build the Sidian Bank Brand to ensure that the bank is top of mind as an enterprise bank.
    Understand and provide clear direction to the branch based on market analysis of local area consumer trends and competitor offerings.
    Ensure that merchandising materials are displayed in accordance with guidelines.
    Brief staff on promotional and product launches; provide regular feedback on sales performance.
    Establish relationships with key clients or business influencers in the local area, including client entertainment within budget limits set by the business.
    Support product specialists and the sales team in marketing of initiatives and other products to local businesses.

    Relationship Management & Customer Experience:

    Key driver for not only customer satisfaction, but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
    Create a differentiated customer experience design, tailored to target customer needs and optimize customer interactions with the brand, offerings, and touch points to consistently deliver and make continuous improvements to the design.
    Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.
    Manage key branch relationships.
    Ensure wait time within permissible limits as per segmental service approach and Sidian brand standards.
    Achieve the set customer satisfaction score (CSAT), Customer Effort Score (CES), Customer Engagement Score and Net Promoter score (NPS).
    Ensuring no escalations at branch and complaint handling.
    Co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise business heads on improvements.
    Engagement with customers and supporting them in times of personal need aimed at developing a strong bond and loyalty.

    Branch Operations:

    Ensure the branch is opened and closed on time as per CBK requirement and any escalation where the same is not met.
    Ensures operations meet legislative and Sidian Bank policy requirements, including health and safety requirements, by monitoring systems, procedures and workflows, and implementing corrective action.
    Responsible for all security procedures within the branch including opening procedures, camera surveillance and maintenance, video monitoring, robbery and fire drill procedures.
    Ensures adequate cash levels to support operations.
    Ensures branch staff are adequately trained in KYC and AML and are adhering to the prudential guidelines.
    Adhere to standardized branch guidelines.
    Ensure availability of necessary infrastructure in branch.
    Closely monitor branch business performance and ensure accurate records of the same are maintained and forwarded to the Head of Branch Business and respective Business Heads.
    Ensure all branch staff follow the laid down branch opening procedure and other branch operations policies and procedures.
    Ensure adequate staffing at start of day and report any absence as it may have an impact on service delivery.

    Leadership & Management:

    With the support of the HR Business Partner, the Branch Manager has the ultimate responsibility for the Human Resource Management of the branch staff and consults with HR on clarity and interpretation of the HR policy.
    Set performance objectives and measures of success for direct reports, providing regular feedback from staff appraisal processes.
    Contributes to the development of staff by assisting with the interpretation and implementation of operational policies and procedures.Responsible for the presentation and service standards of retail staff to ensure a professional image is maintained with all clients.
    Responsible for assigning tasks to staff, scheduling and monitoring work and reviewing results for timeliness, accuracy and quality.
    Contributes to the flow of staff communications, by conducting regular staff meetings – morning huddles and weekly progress meetings.
    Encourages staff to participate in internal and external training and development opportunities as these arise and in accordance with individualized development plans.
    Responsible for the presentation and service standards of retail staff to ensure a professional image is maintained with all clients.
    Ensures adherence to dress code, code of conduct and HR policies and procedures and follows laid down grievance and disciplinary procedure to ensure a conducive work environment.
    Responsible for mentoring and coaching the retail team to enhance staff motivation, engagement and improve performance.
    Responsible  for the overall Risk and Compliance activities in the branch set up and therefore must ensure compliance in all areas by Branch Staff and  will be held accountable for lapses in the branch
    Closure of identified deficiencies from concluded audits, correction within stipulated timelines, and ensure no repeat findings.
    Manage performance /disciplinary issues/grievances for staff.
    Ensure there is proper succession planning by maintaining an effective leave program and an in-house training schedule for ease of relief due to leave or sickness.
    Ensure the set number of learning/training hours are achieved for self and direct reports, through E-learning and Internal training activities.

    DECISION MAKING AUTHORITY

    Empowered to make managerial decisions.
    Approval on lending discretion as per lending policy.
    Approval of new accounts opened in the branch.
    Approval on costs within set budgets e.g. taxi expenses, facilities maintenance, petty cash spend etc.
    Discretion on resource allocation within the branches under approved headcount for optimum productivity.
    Approval of staff leave.

    ACADEMIC BACKGROUND

    University degree or above in a relevant business discipline e.g. business administration or finance.
    Master degree will be an added advantage.

    WORK EXPERIENCE

    Minimum 8 years’ working experience in a Banking environment, with sound exposure to Branch Operations, Credit Management and Business development, 4 years should be at a management role.

    SKILLS & COMPETENCIES

    Sound knowledge of Retail Banking/SME products, services and processes together with exposure in retail banking branch operations or customer service delivery.
    Profound understanding of retail market, key competitors and offerings as well as our competitive edges to win quality customers.
    Thorough understanding of CBK regulatory framework and pertinent regulations impacting corporate customers.
    Strong leadership, marketing, sales and management skills.
    Highly effective communicator with excellent interpersonal and motivational skills.
    Solid performance management and motivational skills.
    Excellent relationship building and stakeholder management skills.
    Strong managerial, planning, analytical, decision-making, lateral thinking and project management skills.

    PROFESSIONAL CERTIFICATION

    Diploma in Banking – AKIB (added advantage)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of Kenya Operations 


            

            
            DAC Engineer 


            

            
            Process Simulation Engineer 


            

            
            Project Finance lead 


            

            
            Spontaneous Application

    Head of Kenya Operations DAC Engineer Process Simulation Engineer Project Finance lead Spontaneous Application

    As Head of Kenya operations, you will:‍

    Lead the deployment and operations of our DAC technology in Kenya.
    Oversee the permitting of the site, installation, commissioning, and testing of DAC machines.
    Identify, evaluate, and negotiate terms with contractors and suppliers.
    Organize and lead community engagement efforts to foster positive relationships and support for the project.
    Hire, train, and mentor local staff to build a strong, capable team.
    Work with your team to troubleshoot and resolve technical issues as they arise.
    Ensure the facility operates efficiently and meets performance targets.
    Develop and implement operational procedures and safety protocols.
    Identify and implement continuous improvement initiatives to enhance facility performance.
    Monitor and report on project progress and operational metrics.
    Build and maintain relationships with local stakeholders, including government entities, local communities, suppliers, and contractors.
    Manage the local engineering team and coordinate closely with the Belgium headquarters to ensure alignment and support.
    Develop and manage project plans, timelines, and budgets to ensure successful project delivery.
    Ensure compliance with all local regulations and standards at all times.

    Requirements

    Bachelor’s or Master’s degree in Engineering (Mechanical, Chemical, Electrical, or related field).
    Minimum of 8 years of experience in industrial operations or project management.
    Proven track record of leading teams and managing projects.
    Strong problem-solving skills and strong doer mentality
    Ability to work independently and make decisions under pressure.
    Smart but humble, with a bias for action.
    Willingness to travel Europe from time to time.

    Nice to haves

    Experience starting a large industrial project such as a power plant and seeing it to completion.
    Experience operating a large industrial project.
    Experience in project finance.
    Familiarity with DAC technology or other environmental technologies.
    Knowledge of local regulations and practices in Kenya.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • KE- Senior Manager Communications, National

    KE- Senior Manager Communications, National

    Leadership and Management (20%)

    Support Senior Management in developing and implementing a comprehensive communications plan to support organizational objectives, improve internal communication related to program delivery, branding and organizational development.
    Engage in effective team management as per CWS expectations, including: ensure policies, procedures, and culture are understood and abided by; provide clear expectations, managing performance, yearly performance evaluations, and coordinating proper use of benefits; providing coaching and corrective action plans as needed; effective communication; maintaining accurate job descriptions; ensuring a safe and professional work place; and promoting safe-space, open door, and escalation policies.
    Coordinates programmatic inputs to the annual RSC budgeting process by working with Program teams to anticipate staffing and resource needs based on PRM processing targets, monitors spending throughout the year against budget targets.
    Monitor and assess effective and appropriate use of resources across the team within the approved budget by determining and applying cost saving measures to ensure program sustainability.

    Program Administration (30%)

    Oversee the Public Information Unit, this entails, development of work plans, their implementation and reporting, coordination of the deployment of staff and resources to ensure timely and efficient work output, in coordination with Programs Management.
    Serve as the secondary point of contact for Public Information mailboxes in the absence of the unit Supervisor and train all staff on the key areas under the Public Information unit.
    Ensure email protocol for Public Information mailboxes are updated and shared as appropriate.
    Ensure all staff are utilizing best practices for professional communication and representation.
    Manage the production of creative and compelling communication and information materials, success stories, photos, videos, fact sheets, brochures, infographics, and publish communications newsletter for various audiences, including USRAP beneficiaries, partners and staff, and others as needed.
    Track progress towards achievement of established annual goals and objectives.
    Coordinate effective public information campaigns within assigned countries/teams with logistics, finance, and security including travel projections, site clearances, security updates, news from the field, expense reports and financial management.
    Lead an effective process of hosting visitors and senior leaders at the office and in the field that includes key stakeholder engagement and create schedules.
    Enhance our program informational materials to be sure they are accurate and present well to the audience.

    Compliance (20%)

    Ensure all refugee case processing functions within the team strictly adhere to DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines, and procedures.
    Ensure implementation of PRM and CWS branding guidelines across all country offices.
    Ensure that the Public Information unit meets its targets as set out in the Objectives and Indicators.
    Develop, implement, and disseminate internal standard operating procedures (SOPs) for communication across RSC Africa.
    Ensure timely and accurate reporting of suspected fraud, malfeasance, and data breaches and report any identified areas of significant compliance risk for the RSC Africa program.
    Coordinate regular departmental process reviews to compare requirements vs. current processing and outputs and implement process changes based on the outcome of the process reviews.
    Conduct QCs and job function observations of staff, and oversee team QC efforts, to ensure compliance is met and identify areas of improvement or training needs. Provide feedback to staff and/or other departments.

    Data Management and Analysis (20%)

    Review and approve all presentations and information materials as created by the Public Information Unit.
    Develop and implement department specific workload projections to inform budget projections, staffing and to anticipate future
    Ensure Public Information contribution to the CWS Internal Monthly Reports for Correspondence is reviewed and submitted in a timely manner.
    In coordination with IT Software Development Supervisor, oversee the designing and outlook of the RSC Africa refugee-facing website and content that is appropriate for increased USRAP experience.
    Work with the Senior Manager, Data Analysis & Visualization and team to create the most effective materials possible.

    Representation (5%)

    Maintain effective relationships with RSC Africa/USRAP partners, including PRM, USCIS, IOM, UNHCR, RPC and domestic Resettlement Agencies.
    Occasionally travel to field sites to meet with/accompany PRM/USRAP partners and represent CWS/RSC Africa on processing or other programmatic matters.
    Ensure staff are professional when representing CWS/RSC Africa to refugees, partners, the funder, and colleagues.
    Represent RSC Africa in pertinent refugee related implementing partner meetings in Nairobi including but not limited to Urban Refugee Protection Network (URPN) and other relevant resettlement subgroups in the network.
    Develop a media engagement policy and strategy if anyone at RSC/CWS Africa was contacted by the media and train staff on this approach.

    Additional Responsibilities (5%)

    Any other duties as assigned.

    Experience:

    8 years of relevant paid relevant  work experience is required.
    3 years of direct supervisory experience with responsibility for hiring, evaluating performance, administering corrective action and directing day-to-day work is required.
    Demonstrated management experience, to include administrative and program management, with a refugee serving/processing agency(s) preferred.
    Previous experience with USRAP preferred.

    Skills:

    Strong analytical skills and excellent report-generation skills with the ability to understand, process and document information for a variety of audiences.
    Strong supervisory skills and understanding of performance management systems.
    Excellent organizational and time management skills.
    Advanced computer knowledge, specifically with MS Access, MS Outlook, MS Excel and other statistical analysis programs.
    Strong English communication skills, both oral and written.

     Education & Certifications:

    Bachelor’s Degree in a related field  is required.
    Master’s Degree preferred.

    Apply via :

    local-careers-cwsglobal.icims.com

  • Technical Advisor for Research, Center for Applied Learning and Impact

    Technical Advisor for Research, Center for Applied Learning and Impact

    Your Background & Skills 

    Bachelor’s Degree, plus eight (8) + years of experience in behavioral science, global development or relevant field, with a PhD in a relevant field strongly preferred, or equivalent professional qualifications. 
    Master’s degree preferred, plus 4-6 years of experience in social science research in global development, including global youth development, education, governance, leadership, media, and/or inclusion preferred. 
    Demonstrated experience applying research methods to evaluation and learning. 
    Demonstrated experience working with non-researcher colleagues to apply research findings and recommendations.  
    Demonstrated experience drafting proposals for research grant opportunities, preferred. 
    Excellent research and technical writing skills and a track record of producing strong technical products.  
    Excellent organizational and time management skills, high level of reliability, and track record of follow-through.  
    Excellent oral communication skills with the ability to present the results of efforts through public speaking engagements, etc.  
    Ability to communicate effectively with internal and external stakeholders, including academics, governments, private sector, civil society, etc.  
    Outstanding interpersonal, intercultural and collaboration skills.  
    Thorough understanding of how to design and implement research that integrates principles of equity and inclusion. 
    Ability to plan strategically and creatively to meet specified objectives.  
    Ability to learn through feedback and collaboration with others across the organization.  
    Proficient using Microsoft Office Suite and statistical analysis software. 
    Well-versed in database management. 
    Fluency in English required; proficiency in additional language(s) preferred. 
    You must have unrestricted authorization to work in the country where you are based.

    Your Daily Tasks 

    Contribute to developing and implementing research priorities for IREX with particular focus on expanding awareness of IREX’s capabilities and enhancing the impact of IREX through research projects, tools and approaches. 
    Develop methods and opportunities to build capacities of teams and individuals to be able to design and carry out research effectively.  
    Lead and oversee research initiatives for possible project adoption or scaling up. 
    Leverage evaluation and learning from across IREX to strengthen the quality of IREX technical work and impact.  
    Use innovative approaches to promote learning and adaptation. 
    Integrate research and insights into IREX’s innovation, applied learning, business development and thought leadership initiatives. 
    Provide research technical expertise related to education, youth, leadership, citizen engagement and advocacy, institution building and information and media. 
    Monitor, review, and synthesize tools/trends and guide organizational efforts to keep abreast of approaches that advance research and learning.  
    Collaborate with other units of the organization on research capacity building for non- specialists. 
    Coordinate relationships with external and internal partners. 
    Represent IREX externally to funders and the international development community; build and nurture those relationships. 
    Develop and implement communications strategies for research products and findings; author articles, insight pieces, and social media content to contribute to IREX’s external presence related to research projects. 
    Promote IREX’s participation and represent IREX in conferences and industry functions. 
    Work with the Strategy and Development team to identify and select high priority (internal and external) research opportunities and develop and oversee appropriate plans to leverage them. 
    Spearhead the development of research designs, tools and approaches. 
    Lead and/or contribute to program and proposal development, which can include strategic positioning, opportunity assessment, proposal writing or designing program implementation approaches. 
    Bring creative and innovative research approaches to enhance IREX’s strategic initiatives, programs and impact. 
    Identify opportunities for strategic research partnerships for IREX, coordinate and communicate with potential and existing partners. 
    Leverage strategic products and services to strengthen existing partnerships and/or create new partnerships. 
    Design, write, or review proposals, concepts and expressions of interest. 
    Develop methods and opportunities to build capacities of teams and individuals to implement research projects effectively. 
    Proactively support CALI team to strengthen its overall performance. 
    Leverage subject matter expertise of staff across IREX to enhance the quality of IREX’s work. 
    Provide direct project oversight and/or support as assigned. 
    Other support duties as needed.

    Apply via :

    recruiting.ultipro.com

  • Head of Support Services (HoSS)

    Head of Support Services (HoSS)

    The Head of Support Services (HoSS) operationally and strategically be responsible for Finance, Human Resources, Logistics and Procurement, Administration, and IT. They will oversee, develop, and provide strategic direction, mentorship and support to their support areas. This role ensures that all aspects of the Country Office management are represented and considered in decision making resulting to contributions to the development of PWJ country strategies, which will translate into action plans and day-to-day tasks.

    Duties and Responsibilities.

    FINANCE

    In coordination with the Finance Manager and Finance Officer:

    Support in the development of annual country and project budgets, and donor financial reports.
    Identify and report on financial trends, working collaboratively with the CD to produce options/scenarios/corrective action plans that ensure ongoing financial stability for the Country Programme.
    Oversee all financial accounting matters, including maintenance of the general ledger, receipts, payments and payroll requirements.
    Oversee the cash flow requirements of the programme, liaising with PWJ HQ to facilitate cash transfers.
    Manage the effects of exchange rate fluctuations between local and contract currencies, highlighting upcoming issues early and identifying mitigating strategies.
    Oversee the financial management of partner delivery contracts.
    Lead on audit matters.
    Manage and review the monthly accounts closing process for the programme, ensuring HQ deadlines are met.

    HUMAN RESOURCES

    In coordination with the Human Resources Officer:

    Oversee HR Management to ensure a strategic approach to HR issues, promoting good management practices, and strengthening HR capacity throughout the programme.
    Develop management capacity and understanding of HR and people management issues to ensure sustainable HR frameworks, improve employee relations and enhance job performance and productivity.
    Manage and review the monthly leave tracking and payroll reporting cycle for national staff to ensure that any issues are flagged and followed up on a timely basis, and payroll deadlines are met.

    LOGISTICS AND PROCUREMENT

    In coordination with the Procurement/Logistics Officer:

    Ensure that all procurement and logistics activities are carried out in line with policies and procedures, donor requirements and INGO best practices, maintaining appropriate controls and accountability, and ensuring the best value for PWJ.
    Provide technical logistics and procurement expertise to the programme senior management to guide the development of budgets, proposals and operational plans, ensuring that new projects are appropriately resourced.
    Develop and update programme procurement plans to ensure timely procurement and a smooth supply chain to enable the efficient running of operations.
    Oversee the selection and appointment of suppliers in line with procurement procedures, conducting local market surveys, competitive tendering processes and the development of fit-for-purpose supply agreements.

    IT / ADMINISTRATION

    Assess needs and recommend software and IT solutions and support the resolution of IT issues that arise.
    Ensure a proper filing system for all support documents.

    MANAGEMENT

    Develop and manage a team of resources in Human Resource, Administration and IT, Finance, Logistics and Procurement departments ensuring efficient support to the Country Office.

    GENERAL COMPLIANCE

    Work within the framework of PWJ’s core values, promoting its ethos and mission statement.
    Ensure familiarity with and adhere to all PWJ policies and procedures.

    ESSENTIAL EXPERIENCE

    At least 8 years of relevant overseas experience in the NGO sector, at a senior level, managing programme, Finance and support service functions.
    Experience of managing projects including, implementation, management, monitoring and evaluation, risk assessment and contract compliance.
    Excellent people management experience with proven ability to lead and manage national staff.
    Experience of having developed successful relationships and negotiated with donors, government bodies, other NGOs and local partners.
    Experience managing logistics, administrative and human resource systems to ensure project efficiency.
    Proven expertise in managing finance.

    ESSENTIAL SKILLS AND KNOWLEDGE

    Excellent communication and interpersonal skills, with the ability to establish effective working relationships at all levels internally and externally.
    Project management skills including excellent written skills to be able to write proposals and reports.
    Excellent Knowledge and understanding in reviewing major international donor reports and knowledge of major donor rules including UN, UNHCR, ECHO, UNICEF, UNFPA.
    Excellent Knowledge and understanding in reviewing major Japanese donor reports and knowledge of major donor rules including MoFA-Japan and JPF-Japan.
    Strong representation and negotiation skills.
    Excellent organizational skills with the ability to coordinate multiple activities.
    Experience working in an ERP (NetSuite) system.

    Interested and qualified candidates are cordially invited to send a cover letter (1 page) and resume (Max 5 pages) as one pdf document. not later than October 9th 2024 to: recruit@peace-winds.or.ke. In your cover letter please reflect on your motivation for taking this post and indicate your expecting salary range. Only shortlisted candidates will be contacted.

    Apply via :

    recruit@peace-winds.or.ke

  • Regional Disaster Risk Reduction Coordinator

    Regional Disaster Risk Reduction Coordinator

    Technical Support

    Lead on providing technical guidance to all DRR programmes implemented by the Africa National Societies to ensure effective implementation of activities and compliance with project objectives prioritised according to existing capacities and gaps.
    Provide technical input for the design, development and implementation of IFRC’s current and future Disaster Risk Reduction and Early recovery initiatives alongside IFRC Country and Cluster Delegations and African National Societies as part of expanding IFRC’s DRR Portfolio, particularly on longer term and more sustainable adaption actions.
    Develop increased Disaster Risk Reduction capacity in IFRC Country Cluster Delegations and Africa National Societies fit for the specific contexts like fragile or urban violence settings including through training and strategic technical support.

    Strategic Guidance

    Evaluate strategic needs and lead on providing strategic guidance to DRR needs of IFRC Country Cluster Delegations and Africa National Societies to ensure effective implementation of activities within the framework of the IFRC Strategic Plan 2030, Movement ambitions for climate action, Global Climate Resilience Program, Agenda for Renewal, Early Warning for All.
    Supporting IFRC Country Cluster Delegations and Africa National Societies in embedding and inclusion of Disaster Risk Reduction approaches, principles, practices and thinking within strategic and programme planning before, during and after disasters.
    Provide strong leadership on the preparation of IFRC plans pertaining to Disaster Risk Reduction in the Region including the preparation of annual regional activity plans.
    Ensure that IFRC’s work on DRR is well connected to the African Governments and Regional Bodies longer term development goals.

    Coordination and representation

    Engage with other thematic leads within the IFRC Africa Regional Office to ensure a holistic, gender sensitive, people centred DRR programming.
    As a focal point for the DRR and CCA Community of Practice, provide strategic and secretariat support to the CoP to facilitate collective action and advocacy on DRR and CCA.
    Lead and facilitate RCRC Regional DRR Coordination Platforms to support peer to peer exchanges, experience sharing, strategic thinking and planning including development of DRR Champions.
    Engage with RCRC Partner National Societies in Africa working in the DRR Portfolio to facilitate peer to peer exchanges, partnership for impact and as part of expanding IFRC’s DRR Portfolio, particularly on longer term and more sustainable adaption actions.
    Lead the coordination & cooperation with German Red Cross (and other Partner National Societies) for a well-coordinated movement approach in the region on Disaster Risk Reduction and related topics.
    Lead on joint capacity building initiatives in line with the coordinated approach with all Movement Partners.
    Engage with relevant reference centres like Climate Centre, Global Preparedness Disaster Centre to support with development and implementation of holistic DRR programming in Africa.
    Lead IFRC’s interaction with external partners ranging from Donor Governments, Regional and International Organizations such as UN Bodies, African Union and Regional Economic Commissions involved in Disaster Risk Reduction programmes in Africa.
    Lead the Representation of the IFRC in key DRR Dialogues and platforms (within and beyond the RCRC) in the Region and Globally including but not limited to the Africa Platform on Disaster Risk Reduction (APDRR), Global Platform on Disaster Risk Reduction (GPDRR), Africa Working Group on Disaster Risk Reduction (AWGDRR) to showcase the impact of the Movement and to connect to African Governments and Regional Bodies longer term development goals.

    Partnerships and Resource Mobilization

    Spearhead the overall effort of the IFRC Africa Office to build partnerships as part of expanding IFRC’s DRR Portfolio, particularly on longer term and more sustainable adaption actions.
    Working closely with the Partnership and Resource Development Unit, mobilize an appropriate and sustainable funding base to support the IFRC Africa Disaster Risk Reduction Plans within the framework of the IFRC Strategic Plan 2030, Movement ambitions for climate action, Global Climate Resilience Program and Agenda for Renewal.

    Communication & Reporting

    Ensure quality and timely reporting on DRR Programs and initiatives in IFRC Country and Cluster Delegations.
    Lead the Quarterly, Semi-annual and annual plans reporting against the IFRC Africa DRR annual plans.
    Develop innovative approaches and strategies for stimulating effective knowledge sharing partnerships for DRR work ongoing in Africa through the DRR and CCA Community of Practice.
    Lead in the documentation and development of a repository of DRR best practices in Africa for humanitarian Diplomacy within and beyond the RCRC.

    Required Competencies & Skills:

    Education:

    Relevant post-graduate university degree in Disaster Risk Reduction, Climate Risk Management, Meteorology or equivalent studies
    Basic Delegates Training Course (BTC), WORC, IMPACT or equivalent knowledge

    Experience:

    8 years’ international experience in the humanitarian sector at the technical level related to disaster risk reduction programming
    Experience working for a humanitarian or development organization in the Africa region
    Good understanding of the IFRC policies, system, and procedures
    Experience in coordinating with multiple stakeholders, including authorities and other humanitarian actors
    Experience managing projects including programmatic and financial aspects.
    Strong track record in DRR, Climate Change Adaptation and Resilience (preferred)
    Experience working with Red Cross and Red Crescent National Societies (preferred)

    Apply via :

    karriere-beim-drk.de