Job Experience: Experience of 8 years

  • Director of Legal Services Director of Communication Senior Program Officer, Health Photographer / Videographer Legal Officer Programme Officer

    Director of Legal Services Director of Communication Senior Program Officer, Health Photographer / Videographer Legal Officer Programme Officer

    Key duties and responsibilities:
     
    Reporting to the Chief Executive Officer, the Director of Legal Services will be responsible for:
     
    Ensure efficient provision of legal services to the Council of Governors including response to and defense of the Council of Governors against any tribunal or court matter arising thereof.
    Ensure compliance with the law in the operations of all divisions and sections within the Council of Governors
    Perform legal and regulatory risk analysis as required for decision making, enforcement actions and statutory intervention.
    Ensure legal and regulatory policy reform
    Offer legal opinions to internal stakeholders
    Participate in formulation, development and implementation of the Council of Governors’s strategy and work plans in particular related to formulating an enabling legal and regulatory framework aimed at ensuring that the Council of Governors performs its mandate as required by law
    Ensure risk exposure is prudently managed
    Provide company secretarial services to the Council of Governors and advice on good corporate governance practices.
    Enhance day to day communication with the Council of Governors for the purpose of executing the work plan of the Council.
    Prepare corporate briefs, presentations, cabinet memoranda, gazette notices and responses to parliamentary questions from time to time as required.
    Ensure that the divisional work plans are set and implemented in line with the strategic plan and the Council may direct as from time to time.
    Ensure that the performance contract targets that are under the division are achieved
    Oversee day to day correspondence to internal and external stakeholders for achievement of divisional objectives.
    Prepare, implement and control the divisional budget and costs.
    Approve expenditure to delegated amounts in accordance with approved budget.
    Oversee drawing of contracts and agreements for the organization;
    Advise and ensure compliance with legal and regulatory requirements;
    Ensure safe custody of legal documents
    Supervise and develop staff in the division.
     
    Required Qualifications and Experience
     
    The ideal candidate shall possess the following:
     
    Masters degree in Law from a recognized university
    A law degree from recognized University
    An advocate of the high court of Kenya
    Hold a valid practicing certificate
    Member of the Law Society of Kenya
    Certificated Public Secretary qualifications
    Advance computer applications
    A member of the Institute of Certified Public Secretaries of Kenya
    8 years’ experience with at least 4 years at senior level management
    Negotiation and analytical skills;
    Strong communication and reporting skills;
    Strong organization and inter personal skills; and
    Good leadership, mentorship and coaching skills
    Meets the requirements of Chapter 6 of the Constitution of Kenya 2010
    Ability to work under pressure and to tight deadlines.
    Good organizational and time management skills.
    Ability to research, digest, analyze and present material clearly and concisely.
    Have excellent interpersonal skills and ability to work on her/his own initiative.
    Honesty and reliability and attention to detail.
    Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines.
    Discretion and an understanding of confidentiality
    The contract duration is for three (3) years renewable annually subject to availability of resources and performance
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  • Country Manager

    Country Manager

    Job description
    Roles and Responsibilities
    Leadership

    Develop and execute the company’s growth strategy;
    Provide strategic direction to the business to ensure delivery of broad business objectives in Kenya and environs;
    Establish strategic alliances to explore areas of businesses opportunities and expansion in the business;
    Ensure attainment of the organization’s objectives as it relates to the business environment.

    Business Development

    Gather information on market trends and competitor activities to enhance decision making and sales targeting;
    Identify business opportunities, study and propose where necessary new ways to improve existing operations with key focus on bottom-line results;
    Articulate marketing activities and initiatives to create top of the mind awareness of the company and its services;
    Create frameworks and platforms to constantly engage customers and build loyalty;
    Develop and maintain positive and productive business relationships and constantly act as the company’s spokesperson;
    Liaise with marketing agencies and other third party service providers to manage media campaigns where necessary.
    Sales
    Generate leads, follow up assigned leads and prospect for new customers to adopt Sproxil’s portfolio of solutions and services;
    Proactively seek to identify decision makers and influencers in sales targeting;
    Sell approved Sproxil solutions and seek approval for non-standard variants of solutions, before making any commitments to customers;
    Ensure customer needs are fully understood, documented and met;
    Use Sproxil sales presentations, tailor them as required to suit clients business needs;
    Ensure standard company contract templates are used, and seek senior management assistance and legal advice for any modification to these, as requested by clients;
    Achieve and exceed Sales Target in terms of invoiced sales;
    Maintain contact with and grow sales from existing customers;
    Establish local strategic partnerships, coordinate with local govt. agencies and attend relevant national conferences;
    Any other task that may be assigned by the Managing Director, Sproxil, Africa.

    Financial Management

    Make appropriate and timely financial decisions;
    Ensure proper and efficient acquisition and utilization of the company’s financial resources;
    Ensure accuracy and timely submission of financial reports in compliance with the country’s specifications.

  • CEO

    CEO

    Your RoleStrategy And LeadershipAs our CEO, you will collaborate closely with team, Board, and external stakeholders to lead in the creation of our scale strategy and drive execution. You will also oversee partnership development and fundraising, building relationships with existing donors and cultivating new ones. In addition, you will build and coach a high-performing team to deliver this ambition, overseeing the culture and systems that will enable them to excel. Your role will include:

    Engage relevant stakeholders to refine and execute on our three-year strategic scale plan in line with Ongoza’s mission and core purpose.
    In collaboration with our Program and Data & Learning teams, play a key role in guiding the evolution of Ongoza’s business model to provide maximum value for our entrepreneurs.
    Continuously stay abreast of significant trends in the business development services (BDS) field, drawing insights to improve service delivery and market positioning.
    Guide the end-to-end development of Ongoza’s team, including talent strategy, recruitment, professional growth, and culture development.
    Work closely with the Board Chair to build, strengthen, and effectively leverage the Board of Directors to broaden Ongoza’s community and global influence.

    Fundraising and External Representation

    In collaboration with the team and Board, define and implement a comprehensive (global and local) fundraising and marketing strategy targeting individuals, foundations, institutional foundations, and corporations to resource Ongoza’s growth.
    Lead on building, maintaining, and cultivating relationships with current and prospective stakeholders.
    Define a partnership that will help us achieve greatest leverage as we scale. Continuously network with a range of players and build creative and impactful partnerships in line with the strategy.
    Externally represent Ongoza and our work at conferences, events, and other such public forums.
    Leverage partners and Ongoza’s marketing team to oversee the development of a strong brand (via media, public relations, marketing, etc.) to better position Ongoza in the market and attract the right entrepreneurs.

    Grow Our High-Performing Team

    Define and lead Ongoza’s overall talent strategy to deliver on organizational goals. Champion Ongoza’s values (below).
    Build and maintain a culture and working environment that attracts, retains, motivates, and develops a diverse staff of top quality professionals to deliver on our growth ambitions.
    Provide coaching, guidance, and accountability across the Ongoza team to enable them to deliver against organizational objectives.
    Ensure that appropriate management and administrative systems and procedures are put in place for monitoring and enhancing performance.

    Oversee Financial Strategy

    Oversee the creation and management of a significant multi-year budget and financial model.
    Work with your leadership team to ensure that Ongoza’ resources are appropriately managed and strategically invested to most efficiently drive Ongoza’s effectiveness and growth.
    Lead Ongoza towards self-sustainability by exploring different revenue models and streams.
    Ensure compliance with all legal and statutory requirements and any agreed protocols.

    Who We Are Looking ForWe Imagine You Will Have The Following ExperienceThe right person will be a visionary leader, connector, and strategist, with 8+ years of dynamic experience and a proven track-record of leading and building strong teams to launch or scale a growing company. They will be passionate about Ongoza’s mission of supporting young entrepreneurs to transform the Kenyan economy and committed to Ongoza’s long-term growth. The role will report directly to the Board of Directors and include +/- 30% local and international travel.

    Proven track record driving results and change in a high-growth environment.
    Over 8 years of practical experience in start-up acceleration, SME development, financial services, consulting, business operations or marketing, with relevant graduate degree (MBA preferred). A high level of ability to understand and empathise with an entrepreneurs’ journey is strongly preferred.
    Demonstrated senior management or executive-level experience building, leading, and coaching teams of at least 10 people, directly and indirectly. Having managed managers and leading/managing across cultures is essential.
    Demonstrated experience leading the creation and implementation of successful organizational strategy.
    Proven experience building and leveraging partnerships to have greater impact.
    Experience working with and leveraging Boards preferred.
    Ability to wear many hats and juggle many priorities and projects at any given time.
    Demonstrated competence across all aspects of a growing business or non-profit, from strategy, to human capital development, to finance and operations, to fundraising, to sales and marketing.
    An in-depth understanding of the East African business and entrepreneurial development ecosystem preferred.
    While we’d love to hire a Kenyan CEO, we’re open to qualified and committed applicants from all nationalities. Foreigners will have to demonstrate a strong understanding of the African work and business culture, with Kenyan and East African experience preferred.

    About YOU.

    You are a visionary and inspiring leader. You are capable of aligning others behind a bold vision and have proven results of how your strong determination to rally others has created impact in past roles. You are inclusive but decisive, thoughtfully engaging others before defining plans.
    You are a connector. You are a natural relationship builder with a proven ability to build and maintain impactful relationships that add value to the organization. You have excellent collaboration, communication, and presentation skills.
    You are a systems builder and/or optimizer. You are analytical and process-oriented, always looking for ways to improve systems and build structures around you.
    You make things happen. You have a proven track record of leading teams to deliver on time and within budget, closely monitoring progress to ensure nothing falls between the cracks. You run through walls and are willing to put in the time it takes to do a good job.
    You thrive in an entrepreneurial environment. You love learning, you adapt quickly, and you are a creative self-starter who is able to navigate and provide guidance during seasons of change.
    You are passionate and stubbornly committed to Ongoza’s mission. Most of all, you believe in our vision and mission – the power of young entrepreneurs to transform the Kenyan economy. You aspire to stay in East Africa for an extended period of time.

    The Ongoza WayWe base our work and internal culture on four fundamental values and take them very seriously. If these resonate well with you, you will fit well at Ongoza. As CEO, you will be responsible for championing this culture.

    Act Together. We are open and inclusive. We prize ideas over hierarchy, value differences, and proactively support each other to achieve team goals.
    Improve Always. We actively seek and implement quick feedback for learning, innovation, and improvement both in what we do and how we do it. We evolve based on data, our experience, customer feedback, research, and industry trends.
    Don’t Solve the Same Problem Twice. We proactively communicate problems and build structures to address them in a consistent, systematic way.
    Demand Excellence. We consistently go above and beyond expectations to deliver the highest quality and professionalism in everything we do.

  • Chief Operating Officer 

Head of Category Computing 

Operations Excellence IT Systems 

Finance Operations Associate

    Chief Operating Officer Head of Category Computing Operations Excellence IT Systems Finance Operations Associate

    What’s this job all about?
    The Jumia Kenya COO (Ecommerce) will be responsible for leading the improvement of the Jumia Ecommerce Customer Experience, Vendor Experience & Operational Profitability in her or his country. Ensuring sharp execution of the centrally defined improvements/routines, participating to their refinement through the collection of detailed customer/vendor feedbacks, and leading country related specific projects to reach those objectives.
    Customer Experience being defined by all elements impacting the satisfaction of a customer navigating or buying on Jumia: online experience, delivery experience, product experience, customer service experience, aftersales (returns / warranties) experience.
    Vendor Experience being defined by all elements impacting the satisfaction of a vendor selling on Jumia: online experience, operational experience, payment/finance experience.
    It is a leadership role that sits on the Kenya Ecommerce Executive Committee, with a large team
    The main challenges are described as below:
    Main Responsibilities

    Management & recruitment
    Managing the country’s teams / efforts in terms of:
    Customer experience
    Vendor experience
    Customer Service
    Production
    IT local resources
    Leading recruitment when necessary.

    Leadership & influencing

    Interacting with other local & central teams (logistics & warehousing, IT, commercial, vendor management, marketing) to explain projects & solicit support, as many of the Ops projects are transversal.
    Projects/routines definition & execution
    Understanding the central improvement projects and ensuring their sharp and timely local execution
    Ensuring harsh execution of the centrally defined routines
    Developing Customer & Vendor Experience awareness across the country’s different services, through training & communication, to make Customer & Vendor Experience central in all decisions
    Collecting detailed feedbacks from customers & vendors
    Based on customer & vendors feedbacks:
    Feeding central team with their synthesis and the related necessary improvements
    Leading local necessary improvements

    Required Skills & Qualifications

    Strong experience (>6 years) in senior operations management, deep culture & knowledge of Customer & Vendor Experience best practices in ecommerce, ideally specifically in developing countries.
    > 8 years total experience
    Strong inter-personal skills: convince the people and your team that you are making the right decisions
    Ability to manage efficiently multiple teams
    Hands on & results oriented – excited by solving problems yourself
    Well organized
    Strong analytically (good with numbers & analysis – we have a lot of them!)
    Excellent communication skills in English

    We Offer

    A unique experience in an entrepreneurial, yet structured environment
    A unique opportunity to help build & shape a growing African ecommerce giant
    The opportunity to become part of a highly professional and dynamic team
    Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures)

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  • Regional Human Resources Manager, Africa

    Regional Human Resources Manager, Africa

    Overall Purpose / Broad Function: Reporting to the Regional Director, Africa, the Regional Human Resources Manager leads all day-to-day HR activities within the Africa Region including country offices as well as the regional office.
    He/she will oversee human resources functions including Recruitment & Selection, Policy Administration, Performance Management, Training & Development, Benefit Administration and Employee Relations.
    As a member of the global HR team, you will participate in the development of the HR Strategic Plan and annual unit goals. This will include the implementation and ongoing support of global HR initiatives. The HR Manager will have dotted line reporting to the Director of Human Resources in Ottawa, Canada who will support you on major HR initiatives and issues.
    Key Duties and Responsibilities:
    Recruitment & Selection:

    Identify and implement regional talent management options in line with NI’s corporate strategy.
    Provide advice and active support to managers throughout the recruitment process, such as:o Identify resourcing options and strategieso Develop job descriptions and candidate profileso Develop resourcing strategieso Develop assessment materialo Conduct interviewso Ensure adherence to NI HR policieso Perform reference and background checkso Prepare and deliver offer documents in line with NI policies and delegated authorities
    Monitors HR best practices for efficiencies or other innovation in regional/NI recruitment.

    Policy Administration:

    Ensures HR policies and practices are followed by management and staff
    Alerts RD and HR Director to serious breaches of policies and practices.
    Makes recommendations to RD and HR Director regarding policy changes

    Employee Relations:

    Provides advice and coaching to regional staff on HR matters
    Monitors organizational health and briefs Regional Director and Human Resources Director.
    Advocates on behalf of employees to ensure procedural fairness in the application of HR policies and practices.

    Benefits Administration:

    Oversees the administration of NIs regional benefits plans
    Monitors benefits programs provided by similar organizations to ensure NI provides a competitive offering
    Administers timesheet applications and HRIS.

    Legislative Compliance:

    Ensures NI’s regional and country offices are compliant with local employment legislation.
    Stays current on changes to employment law and recommends changes and updates to NI practices as required.

    Training & Development

    Works with the RD and Director of HR to develop and implement training and development programs in regional and country offices
    Administration of NI’s training and development policies including training reimbursement
    Performance Management
    Ensure NI’s Performance Management Process (PMP) is effectively implemented and administered within the region
    Provides training and support to employees and managers on performance management best practices.

    Reporting:

    Participates as a member of the global HR team providing reporting, program implementation and other HR duties as required.

    Education / Professional Designations / Experience:

    University degree in HR, Business, or related field is required.
    Certification by a national or international HR institution (CHRP, SHRM,IHRM)
    Masters’ degree and other professional certification is an asset
    A minimum of 8 years’ of progressive experience in HR
    Significant experience in recruitment & selection for senior and highly technical roles
    Experience in developing or implementing HR projects, such as HRIS, employee surveys, compensation systems
    Knowledge of HR legislation within the Africa Region.

    Language Skills:

    Fluency in English and one regional language is required.
    Fluency in one or more additional regional/local languages is an asset.

    Travel Requirements:
    Some travel to country offices and occasional international travel may be required.

  • Project Coordinator

    Project Coordinator

    Main purpose:
    The Project Coordinator works very closely with the Project Team Leader to ensure the overall project objective is met.
    Project Coordinator’s Roles:

    Coordinate project management activities, resources, equipment and information
    Break projects into doable actions and set timeframes
    Liaise with clients to identify and define requirements, scope and objectives
    Assign tasks to internal teams and assist with schedule management
    Make sure that clients’ needs are met as the project evolves
    Help prepare budgets
    Analyze risks and opportunities
    Oversee project procurement management
    Monitor project progress and handle any issues that arise; ensuring project deadlines are met.
    Act as the point of contact and communicate project status to all participants
    Work with the Project Team Leader to eliminate blockers and provide administrativesupport as needed
    Use tools to monitor working hours, plans and expenditures
    Ensure the project adheres to frameworks and all project documentation, plans and reports are maintained appropriately.
    Ensure standards and requirements are met through conducting quality assurance tests
    Documenting and following up on important actions and decisions from meetings.
    Work with field personnel to handle project issues as they arise
    Participate in team’s performance reviews
    Track and analyze project performance, cost performance, schedule and report to themanagement on the changes project scope, project schedule, and project costs, beingable to suggest the improvements to all the above.

    Requirements

    Degree in a Business/ Administration or any related field
    Minimum 8 years’ relevant experience
    Experienced in Project Management and Reporting
    Experience working with project stakeholders at a senior level and Partners
    Experience working with budgets and analyzing financial reports
    Demonstrated skills in development and contribution to strategy formulation and implementation.
    Experience in knowledge management for projects especially working with Business development services and youths
    Excellent communication and analytical skills
    Strong interpersonal skills with a high level of organization and coordination
    Confident with MS Word, Excel, PowerPoint and Outlook

  • National Department Manager – Programmes and Projects

    National Department Manager – Programmes and Projects

    Department: Programmes and Projects.
    Place of Duty: Nairobi.
    Supervisor: Country Director.
    DSW seeks to recruit National Department Manager – Programmes and Projects who is the link between the Country Director dealing with strategic decisions and the operationalization of the strategic goals and objectives at country office level.
    (S)He works in close cooperation with the Country Director and the other National Department Managers to ensure the effective and efficient planning, implementation and evaluation of DSW Kenya’s projects.
    The National Department Manager-Programmes and Projects is part of the Country Office Management Team. The National Department Manager works in close cooperation with the respective HO management staff on the international level, supervises and follows up the day to day working relation with the National Team Coordinators of the programmes and projects department.
    General Areas of Responsibility:
    Organisational development

    Provide strategic programmatic recommendations to the CD regarding departmental inputs to the implementation of the strategic plan objectives.
    Support the CD in staffing decisions.
    Support the CD with the development and implementation of organisational strategies, policies and procedures.
    Lead and oversee the development & implementation of budgets & annual work plans.
    Support the National Team coordinators in the programmes and projects department in the implementation of departmental or DSW strategies which take place in close collaboration with relevant HO staff

    Management

    Lead the development, implementation, monitoring and reporting of programmes and projects of the department and their alignment with the DSW strategic plan indicators.
    Supervise country office Programmes and Project staff; provide direction and leadership;
    Establish and/or maintain relations with implementing partners, other organizations and donors relevant for programme work.
    In collaboration with the National Team Coordinator, lead and support resource mobilisation in accordance with the Strategic Plan and donor guidelines.
    Oversee contract management, donor compliance and reporting.

    Operational responsibilities

    Oversee the mobilisation and capacity strengthening of youth led organisations and networks of Young people to engage with key policy and governance spaces in favour of young people.
    Strengthen, develop and maintain sound relations with policy, research and advocacy specialists at national, regional and international levels.
    Ensure a proper documentation of project work, including best practice, evaluation reports, etc.
    Develop and support implementation of training and coaching programmes.
    Provide technical support for the departments team coordinators.
    Represent DSW overall interests and perspectives towards external and internal stakeholders.
    Develop and implement appropriate tools and other project related guidelines for improved programme implementation, monitoring and impact assessment, in close consultation with the respective HO staff.

    Qualifications
    Appointment to the position will be made from persons who have:

    Master’s degree in Social Sciences from a recognized University.
    Bachelor’s degree in Social Sciences or its equivalent from a recognized University.
    Have at least eight (8) years working experience in programmes function in an INGO or a large organization of which at least three (3) years must have been at Senior management position.
    Have demonstrated in-depth understanding of Reproductive Health issues and Policy work at national and international levels.
    Have practical experience in proposal development & donor reporting.

    Key Competencies;

    Strong conceptual, analytical, documentation and presentation skills.
    Excellent management, leadership, planning and prioritization skills.
    High degree of integrity, dependability and confidentiality.
    Good interpersonal and communication skills coupled with ability to influence, negotiate, advice & mentor teams.
    Ability to work independently and be self-motivated.

  • IT Manager

    IT Manager

    The main purpose of the Geography-based IT Manager role is to support the IT Director as a representative for the whole of IT, including the IT Service lines, IT Service Delivery & Global Innovation, with the cluster business teams.
     
    JOB SUMMARY

    Proactively develop a strong relationship with the customers – The business teams in the cluster, and the suppliers, Global IT Innovation, ES IT Service Line Owners and IT Service Delivery.
    Responsible to ensure that the requirements of the business are understood, the strategy and plans for IT are clearly communicated and the overall IT plan and priorities within areas of responsibility are clearly articulated and agreed.
    Manage projects to support local business growth programs as aligned with overall IT and business plan – working with appropriate Service Lines to ensure achievement of these programs.
    Support the Service Delivery team as the point of coordination of Urgent Incidents within his/her scope of responsibility for Integrated Services including problem management activities
    Provide full application management service for Legacy and Heritage (L&H) applications as determined by scope of area of responsibility.
    Support the activation of the global innovation programs to support plans in the cluster based on area of responsibility
    Ensure the review and proactive identification of improvements of all existing IT Services within area of responsibility.
    Ensure alignment to IT Compliance and governance framework, and provide appropriate input to and management of IT Costs
    Support to deliver on the Digital Supply Chain Agenda and digital Business processes aligned to Tea Plantation Strategy Plan.

    KEY REQUIREMENTS

    Be a University Graduate in IT, Computer Science and equivalent Professional qualification
    At least 8 years’ experience in Business Security Management biased towards Business partnering
    Proven track record in delivering business application projects to the business and partnering a large equivalent large country/multi-country organization with key interfaces to management and senior management in the organization.
    Experience in managing direct reports.

  • Head of Core Banking Systems

    Head of Core Banking Systems

    Reporting to the Chief Information Officer, the Head of Core Banking Systems will be responsible for ensuring the optimum operation of the core banking systems, the day to day operations, integration with other interfaces and development or upgrade of the banking systems.
    Responsibilities

    Developing and leading the implementation of a strategy that ensures the management of core banking systems is aligned with the needs of the business
    Developing policies and procedures that guide interactions with the Core Banking systems to ensure compliance with the regulations
    Developing tools for use in monitoring the performance of the core banking systems to enhance ease and efficiency in monitoring and responding to gaps
    Developing and leading the implementation of change management programs to enhance the uptake of core banking products introduced that enhance service delivery
    Supervising the administration of business application system change control files to ensure relevant information security controls are observed
    Coordinating engagement with users on improvements to the core banking systems to ensure the systems are responsive to user needs
    Supervising data administration to ensure the availability of accurate and current information for business use
    Leading the design and developing data administration web interfaces for data management
    Coordinating the testing of new products / enhancements in business applications to ensure business requirements are met
    Leading the recruitment and training of staff in the department to ensure the availability of competencies critical for the delivery of timely and quality core system management services

    Qualifications

    Degree in Computer Science, Computer Engineering, Information Systems or any other relevant field
    Relevant master’s degree from a recognized institution and professional qualifications in IT will be an added advantage
    At least eight (8) years’ experience in IT at an organization of similar and complexity, two (2) of which must be at a senior management level
    Experience in the Banking sector is preferable
    Good Interpersonal skills and ability to work under pressure
    Innovation ability and budgeting knowledge
    Excellent communication skills
    Problem solving and critical thinking skills
    Team player with a track record of delivering results

  • Bank Project Manager

    Bank Project Manager

    Our client a well-established multinational bank seeks to recruit a well experienced and results oriented Senior Technology project Manager
    The senior project lead will be tasked with planning and taking responsibility for the overall programme objectives – providing  project management and direction to ensure overall success of programme portfolio by developing programme implementation plans including scope of individual initiatives, goals, scheduling and defined deliverables.
    Responsibilities

    Define programme success criteria, in collaboration with project sponsors and stakeholders.
    Effectively communicate programme expectations to team members and stakeholders in a timely and clear fashion.
    Estimate the resources and participants needed to achieve programme goals.
    Proactively manage full life-cycle of assigned Technology initiatives, including overall programme plan, scope, change control, risks, issues, impacts, and reporting through standardization and best practice programme implementation.
    Develop full-scale programme plans and associated communications documents.
    Collaborate to develop, and appropriately executes, a communication strategy, including stakeholder analysis, ongoing communications and adoption plans.
    Capture/analyze and draft information into meaningful MI reports for senior management, stakeholders, team reporting and presentation purposes – determine the frequency and content of status reports from the project team, analyze results, troubleshoot problem areas and deliver overall progress reports to senior management.
    Negotiate with department managers, when necessary, regarding the support of required personnel within the organization to ensure individual project continuity through completion.
    Act as the Business Change interface and escalation point for all programme issues/concerns/actions.
    Engage collaboratively with stakeholders to ensure appropriate prioritization of delivery.
    Ensure Programme and Project Governance is observed including adherence to defined operational acceptance procedures and testing/approval process.
    Ensure quality Assurance for Audit, Risk and Governance across all the projects in the Programme portfolio.
    Guide and govern suppliers for Programme related activities ensuring they understand and adopt Bank agreed standards and architectures along with adhering to policy and procedures.
    Work across all in-Country functions and act as an interface point between business and Technology
    Coach, mentor, motivate and supervise projects team members and influence them to take positive action and accountability for assigned work

    Education and Experience Required

    Bachelor’s degree or equivalent from an accredited institution, Masters preferred.
    Degree level education in an analytical subject would be beneficial
    PMP qualification or other Project Management certification
    Strong familiarity with project management software – MUST be able to demonstrate competency with MS Project 2010+. MS Project Server experience preferred.
    (8+) years’ experience and exposure to the Banking/ICT Industry
    (10+) years direct work experience in a project management capacity, including all aspects of process development and execution
    Able to display a thorough understanding of technology strategic issues in the financial services sector
    Good understanding of ITIL processes and associated concepts.
    Demonstrable communication and presentation experience;
    Must be able to work under pressure, take clear ownership of issues and projects and drive to ensure a successful closure for the customer, peers and stakeholders.
    Demonstrable experience in project financial management – budget preparation and managing to budget;
    Experience working within a Global or Regional role
    Familiarity with ITIL-style management procedures and mainstream project management styles a distinct advantage;
    Experience of financial services preferred;

    Minimum Knowledge & Skills

    Subject matter expert (SME) in all aspects of project management and applicable business functions
    Senior stakeholder management skills (Advanced)
    Excellent interpersonal, influencing and negotiation skills
    Skill in establishing and maintaining effective working relationships
    Excellent verbal and written communications skills
    Excellent presentation and facilitation skills
    Established strategic and critical analysis skills (Advanced)
    Knowledge of SDLC Principles and Practices (Advanced)
    Knowledge of programme and project management best practices (Advanced)
    Knowledge of banking and IT practices (Solid)
    Proficiency in Microsoft Office Suite and MS Project Server

    Minimum Competencies

    Deciding and initiating action
    Learning and researching
    Entrepreneurial and commercial thinking
    Relating and networking
    Adapting and responding to change
    Persuading and influencing
    Creating and innovating
    Strong written and oral communication skills