Purpose of the Position
Under overall guidance of Chief Field Operations, ensure effective management of the Field Office specifically in the development, design, planning and implementation of the UNICEF supported programme in geographical area.
Key Accountabilities and Duties & Tasks
Represent UNICEF in all matters related to programme planning and implementation in the geographical area covered by Kisumu Field Office. Provide leadership, guidance and supervision of the Field Office staff, and ensure staff safety and security is given paramount importance.
Technical Leadership in all aspects of devolution, providing guidance and direction in ensuring a coordinated approach to UNICEF programme delivery in the geographical area. Ensure exchange of information, experience, identify new strategies and courses of action to accelerate/improve delivery of services and achieve programme requirements and objectives.
Programming and Management of Programme: Be responsible for overall development and establishment of the Field Office work plans, monitoring compliance, and providing support and guidance to ensure objectives are met.
Coordination: Interact with Government and other partners, NGO’s, UN and bilateral agencies in the different stages of programme implementation, follow up on implementation of recommendations and agreements. Provide technical support, orientation and guidance to implementing partners and government officials on appropriate technical and institutional capacity-building measures to achieve programme goals and expand coverage of services.
Field Monitoring and reporting: Conduct field assessment visits in the areas of coverage to ensure programme effectiveness, identifying bottlenecks and instituting remedial measures. Ensure timely preparation and submission of progress/status reports required from the Field Office for management, Board, donors, budget reviews, programme analysis and assessment, annual reports.
Resource Mobilization: Identify possible donors and maintain close liaison with the Nairobi Office for resource mobilization and leveraging.
Qualifications of Successful Candidate
Advanced University Degree in Education or social sciences as related technical field.
Experience
Eight (8) years progressively, responsible professional work experience at national and international levels in programme planning and management in related field with emphasis on strategic planning.
Competencies of Successful Candidate
Core Values
Commitment
Diversity and Inclusion
Integrity
Core competencies
Communication
Working with People
Drive for Results
Functional Competencies
Leading and Supervising [II]
Analyzing [II]
Deciding and Initiating Action [III]
Persuading and Influencing [III]
Applying Technical Expertise [III]
Planning and Organizing [II]
Adapting and Responding Change [III]
Coping with Pressure and Setbacks [III]
Job Experience: Experience of 8 years
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Chief Field Officer
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Fraud Investigations Senior Manager Enterprise Segments Manager Account Relationship Manager Marketing Discerning Professionals Principal IP Planning Engineer
Brief Description
Reporting to the Head of Department – Ethics & Compliance, the successful candidate will be required to lead fraud and other ethical investigations within Safaricom by proactively gathering, evaluating investigation evidence and recommending actions to be taken including changes to processes to reduce exposure to Fraud risks. This role will be responsible for managing a team of investigators both corporate and attached law enforcement officers.
Fraud Investigations Job Detailed Description
To identify, propose and lead the implementation of strategic objectives for the Fraud Investigations Team;
To analyze and evaluate information/evidence gathered, identify investigation objectives, define investigative approach and ensure investigations are executed according to work-plan within SLAs defined;
To manage all fraud investigations and ensure that they are cost-efficient and are conducted within budget & agreed timelines;
To undertake significant fraud investigations for sensitive & high-level cases as instructed/escalated by senior management;
Managing and strengthening engagement with Law Enforcement Agencies & Criminal/Civil Justice system e.g. CID/regular/Administration Police, Cyber-crime, Interpol, Banking Fraud, Kenya Revenue Authority, Ethics & Anti-corruption Commission, Kenya Army, Lawyers, Judges/Magistrates and Prosecutors etc. in the fight against crime & fraud;
Managing and strengthening engagement with other Industry & non-industry players to enhance co-operation on mutually beneficial information, fraud investigations, asset tracing & recovery etc;
To oversee and effectively manage risk-based intelligence-gathering networks in all areas of business;
To develop and maintain a regular KPI monitoring and reporting system to EXCO & Board Audit Committee;
To propose, discuss and agree recommendations to improve control weaknesses identified during investigations and regularly follow up for their implementation;
To effectively manage investigative tools and ensure they are only used as and when required.
Requirements for Fraud Investigations Job
A graduate with a bachelor’s degree is a MUST, preferably in Forensics, Engineering, IT, Accounting, Commerce or any business degree. A Masters’ degree in any of the above fields is an added advantage;
Professional certification in Fraud Examination, Auditing, IT Security, Accounting, Risk management or Information systems audit is a MUST;
Have at least 8 years’ experience in an auditing, forensics or risk management environment;
Highly developed interpersonal and communication skills;
High level experience and skills working with many stakeholders;
Ability to work with speed and within short timelines;
High degree of integrity.
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Chief Field Office
(Open to Kenya Nationals Only) Job no: 49917 Work type: Fixed Term Staff
Purpose of the Position: Under overall guidance of Chief Field Operations, ensure effective management of the Field Office specifically in the development, design, planning and implementation of the UNICEF supported programme in geographical area.
Key Accountabilities and Duties & Tasks
Represent UNICEF in all matters related to programme planning and implementation in the geographical area covered by Kisumu Field Office. Provide leadership, guidance and supervision of the Field Office staff, and ensure staff safety and security is given paramount importance.
Technical Leadership in all aspects of devolution, providing guidance and direction in ensuring a coordinated approach to UNICEF programme delivery in the geographical area. Ensure exchange of information, experience, identify new strategies and courses of action to accelerate/improve delivery of services and achieve programme requirements and objectives.
Programming and Management of Programme: Be responsible for overall development and establishment of the Field Office work plans, monitoring compliance, and providing support and guidance to ensure objectives are met.
Coordination: Interact with Government and other partners, NGO’s, UN and bilateral agencies in the different stages of programme implementation, follow up on implementation of recommendations and agreements. Provide technical support, orientation and guidance to implementing partners and government officials on appropriate technical and institutional capacity-building measures to achieve programme goals and expand coverage of services.
Field Monitoring and reporting: Conduct field assessment visits in the areas of coverage to ensure programme effectiveness, identifying bottlenecks and instituting remedial measures. Ensure timely preparation and submission of progress/status reports required from the Field Office for management, Board, donors, budget reviews, programme analysis and assessment, annual reports.
Resource Mobilization: Identify possible donors and maintain close liaison with the Nairobi Office for resource mobilization and leveraging.
Qualifications of Successful Candidate
Advanced University Degree in Education or social sciences as related technical field.
Experience
Eight (8) years progressively, responsible professional work experience at national and international levels in programme planning and management in related field with emphasis on strategic planning.
Competencies of Successful Candidate
Core Values
Commitment
Diversity and Inclusion
Integrity
Core competencies
Communication
Working with People
Drive for Results
Functional Competencies
Leading and Supervising [II]
Analyzing [II]
Deciding and Initiating Action [III]
Persuading and Influencing [III]
Applying Technical Expertise [III]
Planning and Organizing [II]
Adapting and Responding Change [III]
Coping with Pressure and Setbacks [III]
To view our competency framework, please click here.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation. -
Head – Legal Services Manager – Procurement Supervisor – Procurement Clerical Officer Motor Vehicle Driver Office Assistant
HEAD – LEGAL SERVICES – GRADE OAG 4 (1 Post) JOB REF. NO CS/HLS/01/01/2016
Purpose of the job: This position is responsible for the provision of legal advisory services through the development and interpretation of legal matters, leading litigation, maintaining custody of the institution’s seal and legal documents, vetting and drafting of legal agreements for the Office.
Duties and Responsibilities: 1) Participating in the development and implementation of Corporate Services’ strategy by developing and implementing the Legal Affairs strategy, derived from the Office of the Auditor – General’s overall strategy.
2) Developing and overseeing the implementation of legal and governance policies, systems and procedures, in line with the institution’s strategy to ensure achievement of institutional mandate.
3) Leading the planning and coordination of all the functions of the Legal Services Unit to ensure achievement of the Unit’s strategic objectives.
4) Developing, implementing, and monitoring the budget for the Legal Services Unit to ensure efficiency and effectiveness in the management of the institution’s financial resources.
5) In coordination with Human Resource and user Directorates, ensures that employees are trained on key laws and regulations that are central in the achievement of the institution’s mandate.
6) Responsible for performance management, training and development of staff in the unit, to ensure achievement of the unit’s mandate, and consequently achievement of the institution’s mandate.
7) Providing legal counsel to the Office and ensuring compliance with all statutory requirements.
8) Leading the drafting and reviewing of contracts, agreements and leases in which the institution is party to, to ensure the institution enjoys maximum benefits from the contractual relationships. Advertisement
9) Ensuring safe custody of the institution’s legal documents, for instance minutes, board papers, company seals e.t.c.to protect the documents from access by unauthorized persons, and for fast retrieval for decision making purposes.
10) Ensuring adequate preparation and representation of the institution in litigation cases, to ensure favorable ruling for the institution by the courts of law.
11) Ensuring the compilation of legal, governance and compliance reports, to advice decision making on enhanced legal performance in the institution.
12) Ensuring that the unit conducts research to support the delivery of the institution’s mandate, resulting from informed decision making in the Legal Unit.
Requirements for appointment: 1) A Bachelor’s degree in Law (LLB) or its recognized equivalent qualification from a recognized university.
2) Post graduate diploma in Law from Kenya School of Law
3) Registered as an Advocate of the High Court of Kenya.
4) 8 years relevant experience
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Director Finance & Administration Health Systems Strengthening Service Delivery Advisor
The Elizabeth Glaser Pediatric AIDS Foundation seeks a Finance & Administration for an anticipated 5-year USAID HIV Service Delivery Support Activity (HSDSA) project in Kenya. The HDSA will have the goal of increasing access and coverage for HIV prevention, care and treatment services towards achieving the “90-90-90”.
The Director of Finance & Administration will report to the Chief of Party and will be responsible for overseeing all aspects of financial procurement, HR/Admin, and IT management.
Finance & Administration Job Responsibilities Financial systems implementation, budgeting, expenditure tracking, and financial reporting and accounting for both the prime contractor and any sub awards.
Oversees all human resource services/processes including recruitment, compensation, performance review, training & development, ensuring compliance with HR rules and regulations at host country, donor and organizational level
Oversees procurement processes including tendering process, supplier selection, to ensure procurement solutions that meet project needs, are compliant with all applicable regulations and standards of accountability, ethics and integrity
Manages the acquisition, maintenance, inventory, recording, verification and protection of project and administrative facilities and assets including IT assets, equipment, etc.
Qualifications For Finance & Administration Job A post-graduate degree in Business, Accounting, Finance or related field relevant to the position requirements
At least 8 years’ experience in financial management for large complex projects, of which at least 5 years were working in the field of international development, and at least 2 years, working on a contract
Professional level of oral and written fluency in English Language
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Associate Director, Finance
The Associate Director – Finance is responsible for oversight of the financial management for OVC and will ensure the achievement of all financial control and performance objectives in accordance with requirements of FHI 360 and its funding agencies in coordination with the Chief of Party, OVC.
Finance Job Responsibilities
Provide leadership in comprehensive management of business support and compliance functions in organizations funded via gover nment, contracts and grants, foundation, and commercial sources.
Provides leadership and technical guidance for compliance with Generally Accepted Accounting Procedures (GAAP), GAS (Government Auditing Standards), Cost Accounting Standards (CAS) and Federal Acquisition Regulations (FAR).
Develops financi al risk management and control strategies.
Reviews and approves recommendations for financial planning and control, providing relevant fiscal information to executive management team.
Develop and manage financial analysis models.
Develop and implement effective and efficient business processes and procedures.
Develops and manages internal financial audits. Develops formal reporting system to communicate results of audit activities to management and regulatory compliance agencies. Manages the activities of the finance staff.
Selects, develops and evaluates personnel to ensure the efficient operation of the function.
Provides strategic leadership to the financial analyst staff in a local, regional or HQ office.
Able to work with multiple country finance departments.
Prepares financial guidance to field offices through memos, updates to policies, and procedure manuals.
Assigns and audits the work of the finance department, while providing guidance to staff.
Monitors and updates the departmental budget.
Engages in the more critical and confidential aspects of financial analysis.
Provides final decision making on projects and problems that may cross functional boundaries.
Responsible for the development of policies, systems, special financial studies, etc. of major importance.
Duties require broad conceptual judgment, initiative and ability to deal with a wide range of finance issues.
Works with confidential data, which if disclosed, might have significant internal and / or external effect.
Manages the operational and strategic functions for the finance department to ensure compliance and efficiency.
Provides recommendations and consuls with management on financial performance and enterprise risk management.
Develops and implements process improvement plans for department to ensure financial controls and operational procedures.
Provides leadership in financial reporting for annual budget planning, audit reviews and assessments processes.
Keeps abreast with the latest trends in financial accounting and mentors staff.
Develops capacity of team performance and drive for excellence.
Qualifications For Finance Job Bachelor’s Degree or its International Equivalent – Finance, Business Administration, Accounting or Related Field.
Typically requires 8+ years of finance management experience.
Past experiences managing and leading a finance department is required.
Articulate, professional and able to communicate in a clear, positive manner with clients and staff
Must be able to read, write and speak fluent English; fluent in host country language as appropriate.
Prior work in a non-governmental organization (NGO).
Experience working with an international organization.
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Project Coordinator Safety & Security Officer Monitoring & Evaluation Specialist Program Quality Coordinator
Ref: PCPCB/09/2016
Job Summary & Purpose: Reporting to the Climate Change Specialist, the Project Coordinator – Partnerships and Capacity Building is responsible for leading in analyzing local policies and programmes to identify opportunities and barriers for community-based adaptation.
The position will also give technical oversight and coordination of the ALP field team.
The position holder will contribute to formulation and implementation of national-level advocacy strategy in collaboration with the Project Manager and also participate in partner selection to engage local implementing partner organizations to work on local advocacy.
S/He will evaluate capacity of local government partners and of implementing partner organizations working on local advocacy and facilitate monitoring of processes and results by partners working on local advocacy.Tasks and ResponsibilitiesR1: Leadership role in developing and implementing advocacy strategy for local-level advocacy (30%) T1: Take a lead role in analyzing local policies and programmes to identify opportunities and barriers for community-based adaptation
T2: Take a lead role in participatory development and implementation of an advocacy strategy for local-level advocacy, based on key issues identified through vulnerability analysis
T3: Contribute to formulation and implementation of national-level advocacy strategy in collaboration with the Project Manager
T4: Work with Information & Knowledge Management Officer to set up appropriate monitoring, evaluation and knowledge management systems for advocacy
T5: In collaboration with Project Manager, organize annual stakeholder meetings at local level, sub national, national and regional levels
R2: Coordinating activities of local and sub national partner organizations working on advocacy (20%)
T1: Contribute to institutional mapping exercise to identify local actors on adaptation and advocacy
T2: Participate in partner selection to engage local implementing partner organizations to work on local advocacy
T3: Support partners to develop work plans and strategies to achieve project results
T4: Monitor activities of local partner organizations
T5: Facilitate regular coordination meetings among partners working on County level and sub national level advocacy.
R3: Building capacity of local government partners and partner organizations working on local advocacy (20%)
T1: Evaluate capacity of local, sub national and national level government partners and of partner organizations working on advocacy
T2: Develop capacity building strategy for government partners and of partner organizations working on advocacy
T3: Provide training, mentoring and ongoing technical advice to partners
T4: Facilitate external training opportunities for partners at the local, national and regional levels
T5: In collaboration with the capacity building work stream, evaluate and develop capacity of partners at the national and regional levels.
R4: Monitoring, evaluation and reporting of processes and results at local governance level (20%)
T1: Contribute to development of project information and knowledge management system
T2: Facilitate monitoring of processes and results by partners working on local advocacy
T3: Support partners in reporting on processes and results
T4: Monitor, evaluate and report on changes in capacity of local government partners
T5: Facilitate reflection and learning exercises among partners to identify key lessons learned
T6: Compiling partner reports for submission to Climate Change Specialist
R5: Collaborating with Country Project Team (10%)
T1: Participation in regular meetings of Country Project Team
T2: Participation in learning and reflection exercises including the capacity building and gender work streams
T3: Close collaboration with project team to link local governance and advocacy activities to household/individual activities as well national level processes
R6: In close consultation with the Climate Change Specialist, provide strategic leadership to the Field team
T1: Overall oversight of work plans and operations at the field level
T2: Regular update of the budget tracking tool at the field level and provide monthly cash projections for the field level work
T3: ALP asset management at the field level field level
T4: Represent the project at the weekly Embu level Senior Management Team meetings
T5: Direct supervision of the project assistant and two field officers.
Qualifications (Know – How)Education Minimum qualification of a University Degree, in a relevant discipline such as rural development, community development or agriculture and livelihoods,
Practical experience in local governance and advocacy and of working with diverse teams.
Experience
At least eight years of relevant working experience, including a minimum of five years working on local governance and capacity building
Strong experience and knowledge of local advocacy approaches
Strong practical experience in working with local government and civil society organizations
Positive experiences in relationship-building
Demonstrated awareness of and sensitivity to gender and diversity
S/he must be an experienced and mature officer; capable of working largely independently. He /she will be supervised by the Climate Change Specialist.
S/he is expected to interact closely with other members of the Country Project Team, as well as the Programme Technical Team.
Skills and Competencies
People Skills: Ability to work both independently and as a team player who demonstrates leadership. Demonstrated ability to listen to and support programme staff and partners, and to work with communities in a sensitive and participatory manner.
Communication Skills: Well developed written and oral communication skills in English. Able to communicate clearly and sensitively with internal and external stakeholders.
Computer Skills: Basic computing skills including Microsoft Word, Excel, Powerpoint, and Outlook; and, advanced internet searching skills.
Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE’s core values and humanitarian principles.
Resilience/Adaptability and flexibility: Ability to operate effectively under difficult circumstances. Willing to be in the field up to 40% of time.
Authority:
1. Spending Authority: N/A
2. Supervision: Direct supervision of the project assistant and two field officers
Decision Making: The position holder can make decision at the field level based on the field conditions but in consultation with the Climate Change Specialist.
Contacts/Key Relationships (Internal & External):
Project/ CARE Team
Climate Change Specialist supervisor
DRR and Livelihoods Officer
ALP field officers
Project staff in the WASH and Agriculture sub sectors
M&E coordinator – Livelihoods sector
Regional programme Coordination Team (PCT)
Coordination
Local County Government
Departmental Heads
CSG
Relevant CBOs/ NGOs/CSOs
Local private sector and research institutions
Working Conditions: The position is based in Embu with at least 50% field travel
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Zone Manager Field Officers Radio Controllers
Job Title: Zone Manager
Is This You?
Is your smile and humor contagious?
Do you love events and outdoor activities?
Do you love talking and sharing experiences?
Are you able to convince someone to do something they wouldn’t want to do?
Do you consider less is more only when more is too much?
Is your eye for details comparable with an eagle’s?
Does your appearance and grooming matter to you?
Does losing bother you?
Do you dream big?
If your answer to 80% of the questions above is yes, we are looking for you.
At Securex we are big on attitude.
We are looking for an aggressive individual who will take the overall command and control of the organisations’ sub-unit (zone of operation), ensuring all assignments are manned as per the laid down policies and procedures.
The Roles & Responsibilities
To oversee the day to day security operations of deployment, supervision and allocation of duties as required at the client sites.
Responsible for coordinating and supervising the day-to- day team effort of Supervisors, Field Officers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner within the assigned zone.
Ensure proper channels of communication exist and are enforced between the employees and the headquarters.
To perform spot checks on Filed Officers and other operatives in their respective areas.
Oversee compliance of Guards with established company policies and Standards such as Health and Safety, security measures being in place and training of guards. Responsible for ensuring all employees portray a corporate brand image through inspections of guarding uniforms, company vehicles and motor bikes and equipment. Ensure all assignment instructions and incident reports are attached into the company systems.
To oversee (if required take part in) the investigation of incidents and prepare Incident reports within 24 hours.
Ensure client’s requirements, requests, complaints and suggestions are updated on to the Evolution system.
Ensure all issues and complaints brought in are addressed within 24 hours and recorded in the Supervisory Occurrence Book and updated on Evolution with corrective actions implemented.
Will ensure the zone manning schedules and plans of how the operational commitments including leave and the reliever line will be fulfilled.
Receive and review Tasking’s given by the Manned Guarding Manager. Once reviewed a scheme of work needs to be produced, giving timelines and budgetary constraints as a minimum.
Is to oversee that the correct level and standard of equipment, uniform and PPE is issued and used by Securex Operational personnel.
Is to oversee the handover of recruits from Compliance Officer to his or her respective zone.
Will proof read all operational documentation prior to it being passed up the chain i.e. Incident Reports, SVAs etc.
Guide and advice employees directly below his/her command.
In an emergency (i.e. the Manager Manned Guarding is taken ill etc) the Zone
Manager should have the ability to step up to cover the Manager Manned Guarding position for a short period whilst long term remedial action is implemented. Ensure implementation of monthly zonal spot check schedules and Timam parade schedules.
Conduct and attend monthly Timam parades for every area as per documented agenda.
Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum use of unbilled overtime.
Prepare all required reports as per the documented processes, recommendations and develop strategies to improve quantity and quality of service delivered.
Adherence to systems, processes and policies of Securex.
Will carry out random spot checks of company databases and analysis systems to ensure productively is on the rise and wastage is being reduced such as the amount of claims for example.
Business Growth
Drive profitable volume growth through cross sell and upsell by maximizing both new and existing customer engagement.
Deepen existing relationships and grow share of wallet / potential value within Securex
Develop and maintain departments budget annually
Develop initiatives aimed at ensuring that the contact Centre and customer experience as a whole supports and adds value beyond regular customer care activities to other Business units such as Sales, marketing, Revenue collection etc.
Training & Development
Champion the embedment of service culture across the organization
Through guidance and coaching, empower customer experience staff to handle complex client issues effectively and efficiently
Interview, select, coach, train, manage performance and develop customer experience personnel and other service delivery staff.
Periodic soft skills training of all client facing staff
Provide Support to Branches ( Uganda, Tanzania & Mombasa) on customer care activities
Compliance
Ensure compliance with customer care and Securex policies and procedures.
Ensure adherence to ISO quality assurance policy and OSHA health and safety policy.
Key Competencies / Skills
A security professional with a proven track recorded in security management, planning and coordinating.
An ability to carry out scope of work and produce the relevant level of paperwork to support such schemes.
Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
A sound working knowledge of security best practice and legislation affecting the security role.
Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills.
An intermediate level of IT skills with a very good working knowledge of the range of MS Office packages.
A very good knowledge of technology driven security solutions as well as a willingness to continually upgrade that knowledge.
Sound judgement and decision making skills, with a “hands on”, problem solving approach, able to remain calm under pressure and take control of incidents, pro- active and self-motivated.
An ability to work as part of team and also have the ability to lead teams.
Experience of writing procedures, drafting reports, preparing business cases and compiling and adjusting requirements to meet shortfalls in staffing levels.
Excellent planning and organisation skills to meet deadlines and pay attention to detail, with a consulting mindset.
Understanding financial practices such as cost control and budgeting, demonstrating financial acumen in all decision making.
Must have the highest level of integrity, vigilant and of sound judgement.
Should be unrelenting in the pursuit of excellence, ensuring to lead by setting the standards.
Required qualifications / experience
A bachelor in a relevant field with a willingness to undergo a Masters.
Professional management qualification and a member of a recognised professional management governing body.
A minimum of eight years of experience in high level security with a minimum of three years working in a security managerial role, with security qualifications to support these years of service.
Working knowledge of multiple security functions and security driven technology solutions.
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Regional Manager
Job Purpose: To provide overall leadership and strategic direction to the Muslim Hands East Africa Regional Programmes.
S/he is responsible for ensuring the design and delivery of quality programmes, donor and government relations, fundraising and financial management, security and operations management, and developing a motivated and professional team.
Specific Responsibilities
Strategy development and implementation
Provide Leadership in the development and implementation of the Muslim Hands Programme strategy in line with the overall Muslim Hands Strategic Plan and the context in Kenya and the East Africa Region
Facilitate the alignment of Muslim Hands East Africa Programme to strategic organisational thematic priorities and accountability mechanisms provided in the Muslim Hands programming framework
Provide leadership for the dissemination of Muslim Hands values, vision and mission at the country level and lead, direct and mentor the country programme and Country Directors’ staff in line with the organizational strategy
Keep abreast on socio-economic and political changes in the environment and undertake timely strategic review of the Muslim Hands Programme Strategy ensuring continued relevance in the rapidly changing environment
Maintain close communication with the Regional Desk Officer on relevant factors and changes in the environment together with the directorates at Headquarters, to ensure implementation of policies, procedures, operational guidelines and standards within the Muslim Hands objectives.
Representation
Represent Muslim Hands in Kenya and be responsible for the management of host country relations and Muslim Hands interests in dealing with government, international and local organisations, networks and media in the East Africa Programme
Represent Muslim Hands in strategic meetings, conferences, forums and other public events and contribute towards consolidating and raising the profile of Muslim Hands
Develop and strengthen relationships with local organisations and networks and establish national and regional strategic relations and alliances with partners and civil society working in common cause with Muslim Hands objectives
Maintain good partnerships relations at National and International levels within the East Africa Region
Programme development and Management
Lead and undertake Programme development of the Programme providing sound methodological and technical support to ensure use of participatory methodologies, human rights and social inclusion framework as per the organisational thematic alignment and programming approach
Coordinate the Programme participatory annual planning and budgeting as per organisational guidelines and supervise the progress reporting
Oversee and coordinate the programme portfolio to ensure the highest level of project quality and accountability, while fostering continuity through building local capacity and developing innovative programme interventions
Lead the development and implementation of M&E and advocacy plans on issues of relevance in the country aligned with MH’s global programmatic and policy priorities
Facilitate training on core programme and operational management competencies.
Provide continuous monitoring and support to field offices on existing projects, coordinate programme reviews, evaluations in close collaboration with internal and external auditors, and follow up implementation of evaluation findings in close collaboration with the M&E Coordinator and Head Office UK
Coordinate the production of timely quality programme reports in line with Muslim Hands and donor requirements
Funding and Grants Management
Under the overall guidance of the Regional Desk Officer UK and in collaboration with MH HQ Programmes Team:
Ensure MH emerges as reputable and credible partner to all major donors and host government institutions
Monitor and identify appropriate sources for match fund requirements and coverage of funding gaps
Keep abreast of the trends within the donor environment, their policies and strategic priorities in the East Africa Region
Undertake diversified local and international fundraising initiatives to strengthen programme funding and sustainability
Coordinate the production of good quality funding proposals and respond to call for proposals
Facilitate donor visits, donor meetings, round-table discussions and evaluations as necessary
Develop and maintain a high level of understanding of donor priorities, country plans and planned funding initiatives
Financial management
In close collaboration with the Finance and Programmes departments at HQ:
Provide oversight to all finance and administrative services in the Programme
Ensure effective implementation and compliance with the internal control framework of the Finance & Guidance Manual and compliance with procedures required by grant or contract agreements
Oversee the development and implementation of annual country budgets
Ensure that adequate internal control mechanisms are in place
Review accuracy of financial reports and carry out periodic checks on financial matters. Monitor the timely delivery of quality accounts and comment
Oversee annual and project-specific audit processes within the Programme
Ensure the preparation, accuracy and timely submission of financial reports that comply with grant or contract agreements and ensure compliance with all aspects of Muslim Hands policies and donor funding
Check and verify all inventories and promote efficient management of organizational assets
Human Resources Management and Organizational Development
In close collaboration with the Country Human Resources representative and head office UK:
Provide leadership support to the Programme staff and promote best practices in human resources management
Coordinate regular reviews and update of the human resources policies and procedures and the national labour laws.
Oversee and monitor efficiency and fairness of recruitment processes in all programme countries in the region
Provide Coaching and Counselling advice to staff when necessary and lead initiatives to develop staff capacity
Organise regular meetings with the senior management team and all staff for the purpose of exchanging information, coordination and learning
Ensure that the country senior management team is effective, mutually supporting and sufficiently involved in decision making
Information, Communication and Learning
Ensure that the programme is maintaining a coordinated and agreed information exchange both internally and in its dealing with external parties
Ensure that key programme documents (strategy programme document, projects proposals, research, reports, etc) are regularly shared and submitted to head office UK and agreed upon before communicating to donors and other external parties
Supervision & Collaboration
The East Africa Regional Manager is under direct supervision of the Programmes Manager based at the HQ UK and works closely with the East Africa Regional Desk.
Accountability
Supervision: works independently under the supervision of the Head Office UK and within approved strategy and policy guidelines
Decision Making: has full responsibility of decisions at regional level in line with approved policy. This must be in agreement and/or with permission from the Head Office UK
Responsibility over assets: Overall responsibility for the Regional budgets, all organizational resources and assets
Responsibility over Country Directors staff for the East Africa Region
Job Specifications
Education / Qualification
Minimum Master degree in social sciences/development studies, strategic/programme management, management studies or other related discipline
Additional extensive knowledge in at least one of the areas of Muslim Hands Thematic work: Food, Livelihoods, Gender, HIV&AIDS, Emergency Relief, Environment, WASH, Health/Medical, Education Specialist, Peace Building and Conflict Transformation
Relevant Work Experience
Minimum 8 years demonstrated working experience in program development, implementation and evaluation; 4 of which should be at senior management level
Progressive experience of programme management (at least 5 years) in the INGO sector in the East Africa Region with a proven track record as a senior manager and leader, including experience in developing and implementing strategic plans
English Fluency required (written and verbal)
Proven experience in proposal development from concept note to full proposal and experience in other innovative strategies of resource mobilisation with a proven record in raising substantial research/development funds
Knowledge and Experience managing compliance to diverse donors (CIDA, DFID, EU, UN, etc)
Demonstrable network of contacts and high standing in his/her profession with proven record of building and managing effective partnerships and strategic alliances
Proven experience in research and advocacy
Strong People and financial Management skills
Key Skills / Knowledge / Competencies
An understanding of and commitment to Muslim Hand’s mission and values
Familiarity with and commitment to a gender approach to development and participatory methodologies
Knowledge of current thinking on development issues and methods; and demonstrable ability to anticipate emerging needs and integrate them swiftly into priority setting
Demonstrated initiative and creativity; and substantial experience of strategic thinking, including identifying, analysing, problem solving and responding to opportunities and challenges and the ability to translate these into practical plans of action
Well established and practiced organizational and planning skills; and extensive knowledge and experience of project cycle management including using project planning and management key tools (e.g. Logical Framework analysis, Gant chart, etc)
Good knowledge of financial management and accounting and budget holding principles
Strong management and organizational skills, including comfort in delegating authority and responsibility
Excellent interpersonal & negotiation skills, including ability to effectively lead and build a team, communicate a vision, make timely and transparent decisions, solve problems and manage conflict
Demonstrated ability to undertake high-level representation and advocacy.
Excellent communications skills, both oral and written (excellent report & proposal writing), including public speaking.
Computer Literate and Proficient in Microsoft Office including Microsoft Word, Excel, and Outlook;
Decision-making and problem solving skills
Willingness to travel within the East Africa region for 30% of the time yearly.
Other Desirable skills and Competencies
Fluent in Kiswahilii and Arabic
Knowledge of one of Muslim Hands core themes and in advocacy programmes
Ability to handle heavy workload, work under pressure, independently and with limited supervision
Experience of working in a fast changing environment -
Sales & Marketing Manager Veterinary Manager
As the Sales Manager, you will be responsible for consolidating the country’s business and also develop new business sales opportunities through consumer direct initiatives for the full range of our products and services.
You will lead a team of sales consultants to maximize on all sales opportunities, and to proactively create new markets and achieve the set sales targets and business KPIs. A strong focus will be on developing and managing relationships with industry partners and working with them on business growth opportunities beneficial to all parties.
Sales & Marketing Manager Job Responsibilities
Responsible for obtaining profitable results through the sales team by developing the team through motivation,counselling, skills development and product and service knowledge development.
Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximising business relationships and creating an environment where customer service can flourish.
Responsible for managing the sales team, driving team’s productivity in order to meet agreed individual sales targets, and promoting the organisation’s presence throughout East Africa
Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product/service and territory
Ensure that all sales consultant activities are in accordance with the guidelines of the Sales Policy
Responsible for the planning, recruitment, direction, organisation and guidance of sales and marketing consultants
to accomplish the sales targets.
Responsible for monitoring the performance of the sales team through the support of Capability Lead by maintain a system of reviews, reports, infield coaching and communications involving sales reports, cyclical sales meetings, sales newsletters and bulletins as may be needed.
Plan for and oversee execution of the company Sales Performance Appraisal system that elaborately describes the performance standards for each member of the sales team, oversee setting of individual territory sales and commission targets, and administer the Sales and commissions policy.
Provide and oversee high standards of ongoing training for the Sales representatives so that they possess sufficient technical knowledge to present information on the company’s products and services in an accurate and professional manner. expenditures; analyzing variances; initiating corrective actions.
Identify marketing opportunities by mapping out consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
Proactively drive debt collection through active involvement of sales colleagues in the process. Liaise with the Credit Manager and credit controllers to gather information on the credit status of all customers and facilitate collection
Qualifications For Sales & Marketing Manager Job
Minimum degree in a business field acquired from a reputable university.
A diploma course in sales and marketing
Member of the local Marketing professional body.
Minimum 8 years’ experience in sales and team management and business development gained preferably from a service environment
Good customer service and public relations skills
Effective hands-on manager
Result oriented, energetic go getter ready to face new challenges
Ability to travel to the branch network and to meet out of town key customers occasionally.
A good business understanding of the country and the East Africa regions.
Good communication skills, superior computer skills and driving experience of over 5 years.
Ability to grow to a regional position in the next 3 years
Aged between 38 to 45 years. Mature
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