Jobs Kenya

Job Experience: Experience of 6 years

  • Terms of Reference: Senior Manager, Impact (Individual Consultant)

    Terms of Reference: Senior Manager, Impact (Individual Consultant)

    Context of the Role
    We’re looking for an experienced consultant to join our Impact team to support the delivery of the large-scale social behaviour change programs that focus on improving the lives of adolescent girls and young women, leading the testing, monitoring and evaluation of innovative products and solutions and products.
    What You’ll Do

    Lead the development and implementation of our evidence strategy across multiple programs, including one in Kenya and one in South Africa.
    Ensure that project deliverables are carried out on time and to a high standard.
    Lead, with the support of the Global Head of Impact, the methodological design of research, monitoring and evaluation frameworks and studies/evaluations, using qualitative and quantitative methods.
    Liaise with different teams and product leads to ensure that measurement is fit-for-purpose, girl-centred and appropriate for different cultural and social contexts.
    Liaise with other colleagues to ensure that the approach at each stage fits within a structured approach to measurement, aligning with design sprints, M&E implementation, and overall evaluation.
    Quality assure data management, analysis and reporting to ensure that measurement meets the highest quality, data protection and ethical standards and is effectively generating both insights for end-users across the organisation, and results for accountability and learning.
    Provide technical expertise, particularly on quantitative outputs, liaising with team members as required. Where necessary, you will support colleagues in the global evidence team to quality assure evidence projects.
    Manage evidence colleagues in country on project work, building their capacity and skills as needed.

    Who You Are

    Demonstrable technical skills in design, fieldwork, data analysis and reporting for large-scale and panel surveys, including outcome evaluations, within one or more of the media, communications, international development or social change sectors.
    Direct experience in evaluating digital user-facing interventions, including contributions to the design process with respect to back-end measurement needs and the pathway to achieving necessary project outputs through digital data capture.
    Hands-on experience in applied research in emerging markets or developing contexts using a wide range of qualitative and quantitative methodologies.
    Experience in Human Centred Design, UX Design, or other Design Sprint processes.
    Demonstrated skills in producing high-quality, innovative and engaging research reports, presentations and briefings for diverse audiences.
    Strong project management skills, including developing clear internal communications systems and work plans, terms of reference, and reporting.
    Strong cultural awareness and sensitivity about the cultures within which Girl Effect operates.
    Experience coordinating work-streams across multiple geographies and ability to work effectively in multicultural teams with varying expertise, skills and backgrounds.
    Excellent written and spoken English and Swahili, with an ability to cut through complexity and communicate effectively to multi-disciplinary audiences.
    Creative and inquisitive mindset with strong communication and organisational skills.
    Commitment to realising girls’ potential and to the Girl Effect’s vision and values.
    Background in evaluating programmes related to women and girls is also highly desirable.
    Bachelor’s degree.
    6+ years of experience.

    Tentative Timelines:

    Terms of reference published: 27th January 2023
    Deadline for responses: 6th February 2023
    Project commencement: February 2023

    Expected Commitment

    The assignment will take approximately 6 months to complete.
    The consultant will be expected to spend 5 days a week or up to 40 hours each week on this assignment, depending on the programme’s needs. This will be a full time consultancy for at least 6 Months.
    The consultant’s assignment period is from February 2023 to June 2023

    Apply via :

    www.linkedin.com

  • Event Planner – Short Term Consultant (STC)

    Event Planner – Short Term Consultant (STC)

    Duties and Accountabilities

    Develop a standardized process to manage the logistics and event requirements.
    Build relationships with vendors including venues and other industry contacts while managing logistical aspects of events.
    Coordinate with internal and external clients and vendors to establish the requirements for events throughout the planning process.
    Visit sites and lead pre-event meetings to help staff make decisions about event designs.
    Plan and facilitate logistics for all events, including contract negotiations, guest lists, venue preparation, presentation materials, security, catering, entertainment, transportation, equipment, decor, and marketing materials.
    Manage all aspects of event planning, coordination and budgeting while meeting strict deadlines.
    Oversee client experiences from conception through post-event review, managing on-site preparations, production, and event breakdown while ensuring consistent, high-level service throughout all event phases.
    Build and maintain a comprehensive database of industry contacts, vendors, and venues
    Troubleshoot any issues that arise during events.

    Required skills and qualifications

    Bachelor’s degree (or equivalent) in event management, public relations or related discipline.
    Experience in marketing or public relations.
    6 plus years of event planning and coordination experience.
    Strong interpersonal and communication skills.
    Experience in building and maintaining positive business relationships.
    Excellent organizational skills, including multitasking, time management, and attention to detail.
    Ability to handle pressure and make good decisions quickly.
    Proficiency with the Microsoft packages and Outlook.

    Interested candidates should submit their Cover letter and CV by February 3rd 2023 to cafhr@ifc.org with the Subject line as “Short Term Consultant – Event Planner, Nairobi Kenya”.

    Apply via :

    cafhr@ifc.org

  • Assistant Manager, Shipping- Re-advertisement

    Assistant Manager, Shipping- Re-advertisement

    Reporting to the Head of Operations, the successful candidate will be responsible for co-ordination of shipping operations to ensure timely cost efficient delivery of products to assigned destinations in compliance with sector requirements, company policies and procedures.
    Main Duties and Responsibilities

    Ensuring all import and export shipments are cleared in a timely fashion and trouble shoot on any emerging issues.
    Ensuring that shipments are in compliance with all statutory regulations as well as client requirements.
    Ensuring all appropriate operating licenses are acquired and renewed as required.
    Ensuring proper company standard operating procedures and policies are followed at all times.
    Ensuring at all times clients are furnished with up-to-date information in regards to their consignments.
    Liaising with the relevant internal and external stakeholders to ensure that work assignments are optimally met.
    Ensuring the department is well versed in all import and export requirements and procedures.
    Designing all SOPs for import and export and ensure compliance to all ISO guidelines.
    Collaborating with ISO team leader and perform audit on processes and maintaining expert knowledge on all custom regulations.
    Ensuring proper records of documents of work assignments are maintained.
    Performing any other duties as may be assigned from time to time

    Knowledge and Skills Required:
    The Job holder must possess;

    Bachelor’s Degree in a relevant field.
    Minimum six (6) years of experience in a similar field
    East Arica Customs Freight Forwarding Practicing Certificate.
    A Diploma in Shipping/ Clearing and Forwarding.
    An MBA will be an added advantage
    Thorough knowledge of the regulatory requirements affecting the sector
    The ability to plan, organize, implement and evaluate assigned goals
    Ability to handle multiple and conflicting priorities, and work under strict deadlines.
    Strong analytical skills and be result oriented
    The ability to lead, coordinate and develop a multi skilled team to ensure all the company’s objectives are constantly met.
    High standards of integrity and ethical practice

    Apply via :

    ktdateas.com

  • Director, Talent Acquisition, New Opportunities Regional Director, Academics

    Director, Talent Acquisition, New Opportunities Regional Director, Academics

    What You Will Do

    Carry out executive searches and headhunt for key leadership positions, particularly in Africa and Asia.
    Mentor, coach and lead talent acquisition managers across various geographies; advancing their capability to attract, pipeline, engage and assess candidates more effectively, bringing in and nurturing the strongest talent possible, not just recruit.
    Oversee the hiring and onboarding of Talent Acquisition Manager you hire for each new programme – enabling them to be fully set up and empowered, as you transition to launching other new programmes.
    Oversee searches full-lifecycle for a range of roles, primarily through your own efforts but also oversight of any contingent resources / external recruiters as needed. This will cover a range of high-growth programmes globally each year.
    Create and deploy various hiring strategies and initiatives – around sourcing and hiring practices, talent attraction, employer branding, outreach and partnership programs and internships.
    Champion best practices of talent acquisition, embody these and oversee the same across your Talent Acquisition teams, across a very high level usage of systems, processes and hiring quality.
    Review current processes objectively, and relentlessly focus on iteration – across quality of hire, time to hire and experience.
    Guide senior stakeholders and hiring groups by providing valuable insight and hiring and employment data. 

    What You Should Have

    Bachelor’s degree ideally with superior academic performance.
    6+ years within Talent Acquisition; including experience within a recruiting leadership capacity, we particularly value experience in extreme growth situations.
    A track record of sourcing and hiring for a range of locations globally. Leadership of hiring across regions, and any exposure working and living abroad is preferred.
    Prior experience within a fast-paced, metric driven Talent Acquisition organization (in-house / corporate or agency), as well as in designing and implementing talent acquisition solutions encompassing talent attraction and outreach programmes to build for longer-term talent pipeline.
    Extensive headhunting / direct recruitment experience, particularly with building diverse teams. Advanced level of Boolean / active sourcing abilities, able to leverage a wide range of talent mapping, sourcing, engagement and talent attraction channels.
    Curiosity, grit and a relentless spirit to uncover talent across Africa, Asia and globally.
    Experience with establishing and maintaining C-level relationships, internally and externally, demonstrating the ability to work effectively across internal and external organizations. 
    Willingness and excitement to travel significantly when New Opportunity work arises – preferably around four to six weeks when setting up a new programme and hiring and onboarding a new Talent Acquisition Manager. Expect up to 50% travel across new launches, likely in Africa and Asia.

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  • Procurement Officer Project Director, Digital Square

    Procurement Officer Project Director, Digital Square

    Job Summary
    PATH Kenya through USAID Nuru Ya Mtoto Project seeks to recruit a procurement officer who will oversee the project’s strategic and day to day supply chain processes.  Under the supervision of the finance and administration Manager, the successful candidate will ensure that the project’s required goods and services are efficiently and effectively procured in addition to continuously identifying, designing, and implementing innovative approaches that maximizes   value to the project’s supply chain management cycle.
     Job Responsibilities:

    In charge of the overall performance of the project’s procurement department and procurement staff.
    Carry out procurement processes in line with the PATH laid down policies as well as donor regulations and the laws of the land and be a lead custodian of these policies and regulations.
    Prepare formal invitations for bids and requests for quotations, including required special terms and conditions, performance, and technical criteria.
    Routinely sensitize the project staff on procurement processes.
    Sit in procurement review committee meetings and take minutes of the deliberations.
    Track orders and confirm system lead times, delivery dates, and costs.
    Conduct routine vendor circularization and accounts reconciliations
    Prepare weekly accurate and complete management procurement reports and any other ad hoc reports as may be required from time to time by the project management.
    Participates in developing, facilitating, implementing, monitoring, and reviewing the project’s procurement plans
    Ensure that all the vendors that PATH Kenya does business with are properly registered and are subjected to proper due diligence processes including Bridger checks.
    Identify opportunities and implement actions aimed at achieving efficiencies and value maximization in procurement processes.
    Advise/update the procurement review committee on emerging issues/trends on procurement 
    Ensure that invoices are properly supported before any payment consideration
    Facilitate good mutual business relationships with suppliers/vendors.
    Maintain accurate, up to date and complete records in required formats for all procurement transactions.
    Perform any other relevant duties as may be assigned from time to time.

    Key Competencies required:

    Partnership
    Accountability
    Strong negotiation skills
    Integrity
    Communication             

    Required Experience

    A Bachelor’s Degree in any business-related field with a specialization /bias in procurement.
    A full professional Diploma in Procurement and Supplies Management (CIPS or CPSP_K)
    Current membership of a relevant procurement body (KISM/CIPS)
    A master’s degree in business administration or equivalent will be an added advantage
    Outstanding communication skills including interpersonal communications, problem solving, strong writing skills and fluency in English with the ability to communicate effectively with a wide range of stakeholders.
    Excellent report writing, presentation and minutes taking skills.
    Detail oriented; high degree of accuracy and strong analytical skills.
    Ability to interpret policies and regulations and develop implementing procedures.
    In depth knowledge of United States Government grant and procurement regulations, systems, and procedures for managing complex grant programs with many partners and beneficiaries
    Advanced Knowledge of Excel, Word, Outlook, Business World, and other Microsoft Office products highly desirable.
    Strong organizational skills with the ability to create and implement procurement systems and prioritize workload.
    High standards of integrity.
    Hands on experience with ERPs with embedded procurement module
    Ability to work flexibly and collaboratively as part of a team.
    A minimum of 6 years’ progressive relevant experience preferably in NGO sector with at least 2 involving team management.

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    Use the link(s) below to apply on company website.  

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  • Product Owner – Enterprise Digital Solutions

    Product Owner – Enterprise Digital Solutions

    Job Purpose: 
    The job holder will be responsible for leading the technical product development and maintenance of digital business solutions integrating I&M group companies with their external stakeholders (Customers, Partners, Regulators, Aggregators, etc) in a bid to make us their financial services provider of choice.
    Digital solutions in scope will be those that either support outward cash payments or inward cash collections in line with the group’s strategic goals of increasing non-funded income (NFI) and lowering the cost of funds through optimising transactional fees and increasing current/savings account (CASA) average daily balances, respectively.
    The role is responsible for envisioning, design, implementation and overseeing maintenance of re-imagined digital first payments & collection integration solutions targeted at the consumer, business, and corporate segments.
    In addition, the job holder will be the bridge between all other digital business technical build teams and the ICT (Information Communication Technology) core banking application’s architecture and operations teams. They will take part in all core banking application integration design works taking the role of design authority and maintaining solution architecture documentation for posterity. Integration solutions in scope here will include the API Gateway, Payments Gateway, Enterprise Service Bus and the Finacle integration suite (Connect24 & Finacle Integrator/ FI).
    The job holder will maintain a product backlog, develop user stories, take part in scrum ceremonies, product testing, technical manual and standard operating procedure documentation, technical & end user training, and developing go to market strategies for new or revamped digital products.
    The role will also continuously monitor and control products post go-live to ensure they meet agreed revenue and profitability targets.
    Job Responsibilities/ Accountabilities:

    Championing digital banking and finding opportunities for improving business processes through automation.
    Monitoring market trends and carrying out competitive analysis of the bank’s payments & collection solutions as compared to peers.
    Gathering functional and non-functional business ideas and analysing to design processes flow and possible solution documentation.
    Serving as liaison between technical and business teams to translate business requirements into effective technical solutions and presenting development options based on best practices.
    Work closely with internal stakeholders and external vendors on project planning and execution of change processes with respect to Business Policy Rules and system enhancements.
    Actively takes part in SCRUM team and program ceremonies, backlog refinement sessions, iteration planning activities.

    Shapes and owns the digital product roadmap and vision
    Owns the team backlog – maintaining and prioritising in line with Product Management direction and earliest delivery of value to our customers
    Takes content authority for the team backlog, ensures that quality of team’s documented user story and acceptance criteria follows agreed standards
    Stands for the end user and works with SMEs (Subject Matter Expert) to understand requirements, supporting the definition of features and co-creating user stories and other required artefacts
    Provides continuous feedback on development, and provides story acceptance per agreed acceptance criteria and ‘definition of done’
    Works with System Architect to prioritise enablers

    Involved in System User Acceptance Testing & offering Business Units support and training in all developed Digital Solutions.
    Providing support and training continually to bank staff on new systems, products, and policy updates.

    Key Competencies

    A team player with excellent interpersonal skills
    Demonstrable numerical, analytical, and verbal skills, well-developed written and verbal communication skills in English.
    Strong analytical and problem-solving skills, able to find solutions to complex problems.
    The ability to work on own initiative and manage own workload to meet deadlines.
    Customer Centric with the ability to offer customers alternative solutions based on their unique circumstances and channel(s) of choice whilst maintaining an overall coherent internal solution stack.
    Strong business acumen
    Solid understanding of the software development lifecycle particularly within agile methodologies (e.g. Scrum, SAFe)
    Experienced in leading agile feature teams to deliver both new and continuous improvements to customers
    Experienced in the use of modelling tools (JIRA, Confluence).
    Strong business and customer focus, and an appreciation of customer led design and user experience techniques
    Able to communicate and influence with tact and diplomacy.
    Able to understand and explain complex technical concepts to business stakeholders
    Experience working within a multi-national team and serving customers from multiple countries would be of benefit.

    Requirements:

    University degree or equivalent
    At least 6 years banking experience, 3 of which should have been in technical product implementation, enterprise architecture design and/or technical systems support
    Good understanding of Finacle Product Architecture, Customization Options, and Integration Services.
    Good understanding of banking applications and services e.g. CTS, SWIFT, RTGS, Cards, ATMs, CDMs (Cash Deposit Machines), Internet Banking, Mobile Banking, Bancassurance etc.) and shall understand how to integrate with digital channels.
    Working experience with at least one Enterprise Service Bus and/ or API Gateway.
    Experience in project management will be an added advantage

    Apply via :

    imbank.bamboohr.com

  • Project Manager Technical Sales Representative

    Project Manager Technical Sales Representative

    INDICATORS FOR GOOD PERFORMANCE

    Quality standards and specifications for all work are set and enforced.
    Approved quoting for all jobs achieved.
    Safety standards – zero tolerance for accidents by ensuring that all artisans and team leaders have on their safety gear at all times.
    Labor utilization rets for works and personnel achieved.

    PRINCIPAL ACCOUNTABILITIES:

    Plan, coordinate, and manage the project processes.
    Develop a detailed project plan to monitor and track progress.
    Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
    Measure project performance using appropriate tools and techniques.
    Report and escalate to management as needed.
    Manage the relationship with the client and all stakeholders.
    Perform risk management to minimize project risks.
    Establish and maintain relationships with third parties/vendors.
    Create and maintain comprehensive project documentation.
    Represents the project or Classic Mouldings Ltd as the primary contact for client interaction.
    Negotiates critical and controversial issues with appropriate parties.
    Collaborates with other lead professionals to ensure design and documentation are in accordance with project expectations.
    Manages financial status of all assigned projects.
    Track project performance, specifically to analyze the successful completion of short and long-term goals.
    Meet budgetary objectives and make adjustments to project constraints based on financial Analysis.
    Develop comprehensive project plans to be shared with clients as well as other staff members.

    KNOWLEDGE / SKILLS/EXPERIENCE

    Bachelor’s degree in Economics, Materials Management, or related design field
    6+ years of projects management experience
    Ability to produce and direct work
    Strong technical background that includes design sense with interiors projects
    Solid working knowledge of building codes
    Ability to prioritize and concurrently service multiple project efforts
    Strong verbal and written communication skills
    Effective problem-solving and interpersonal skills and ability to interface with all clients and employees
    Interacts well with other disciplines and clients in a manner that builds productive relationships.
    Experience with contract negotiations and project financial planning and scheduling.
    The ability to work well under pressure and handle multiple projects simultaneously.

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    Use the link(s) below to apply on company website.  

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  • Country Office Security Associate

    Country Office Security Associate

    Under the immediate supervision of the Deputy Resident Representative for Operations (DRRO), the Country Office Security Associate (COSA) will provide advice, support and assistance on the implementation of all matters relating to the United Nations Security Management System (UNSMS). The COSA will be responsible for managing day to day security related issues affecting UNDP and OHCHR personnel, assets and operations in Kenya.
    The COSA will report to and receive policy and technical guidance from the Sub Regional Security Specialist (SRSS) (or Regional Security Advisor – depending on context) for functional security matters. It is important to note that the COSA is a local national with vocational experience in security who must always conduct his/her functions in close cooperation with UNDSS.
    Duties and Responsibilities
    In this section list up to five primary functions/accountabilities of the position (Typically one sentence each) and examples of duties that must be performed to successfully accomplish key responsibilities.
     
    Advisory and Policy Guidance

    Advise UNDP and OHCHR management of their security responsibilities, including participation in operational planning, and provides security inputs, including information regarding compliance with UNSMS policies, practices and procedures.
    Advise UNDP, UNV, UNCDF and OHCHR at the country level regarding the inclusion of security in the program cycle from project inception, mainstreaming security in programme/project planning, budgeting, implementation, monitoring and evaluation and closure;

    Assists in implementation of Security and Contingency Plans

    Contributes to the formulation of the country/area security plans taking into consideration particular needs of UNDP/OHCHR programme or personnel.
    Provide assistance to UNDP, UNV, UNCDF and to OHCHR in the implementation of the Country Security Plan, Contingency Plans including ensuring that all UNDP, UNCDF, UNV and OHCHR personnel are covered by relevant Security Plans.
     Assists on the security aspects of developing a functional emergency business continuity plan for the CO, in accordance with the UN Country Team business continuity plan.
    Maintain and test UNDP, UNCDF, UNV and OHCHR Communications Plan.
    Establish, administer and test the UNDP, UNCDF, UNV and OHCHR Warden Plan.  
    Formulate and test UNDP specific security and contingency plans, including for fire safety.
    With inputs from relevant units/actors, such as OHR and procurement, assists in the maintenance of UNDP personnel lists including details of visiting missions.
    Facilitate security clearances as applicable for UNDP.
    In coordination with UNDSS, ensure availability of updated procedures for dealing with emergencies involving personnel in all locations/offices.
    Identify security communication equipment needs and maintain proper distribution of those equipment.

    Compliance

    Support efforts to ensure that UNDP, UNCDF, UNV and OHCHR personnel, offices, residences and equipment are SRM/RSM compliant.
    Supports the implementation of person centered SRM approaches where security assessments and resultant security measures and procedures are guided by a nuanced evaluation of specific threats or vulnerabilities or personnel supporting diversity and inclusion
    Support efforts to ensure that all personnel posted to UNDP, UNCDF, UNV and OHCHR have completed all mandatory security courses including BSAFE or SSAFE (where applicable) and that records of certificates are maintained with their HR Units.  
    Assist in the selection and procurement of appropriate security equipment (vehicles, telecommunications equipment, etc). Monitors the procurement, deployment and functionality of the same.
    Coordinate with the DRRO, UNDSS and building occupants in implementing UNDP office security measures and procedures (access control of visitors and vehicles).

    Threat & Risk Assessment/Liaison/Coordination

    In consultations with UNDSS in country, supports and/or conducts SRM Processes for the UNSMS and UNDP/OHCHR
    As applicable, provide UNDP/OHCHR specific inputs to UNDSS to assist in the preparation of SRMs in the designated/security area.
    Under the direction of the SRSS and working closely with project and programme managers, review security factors on UNDP programme design and delivery, as well as the potential impact that programmes might have on stability and security
    Under the direction of the DRRO and/or the OM, and in close cooperation with UNDSS, assists in the conducting of UNDP security risk assessments, evaluations and surveys and provides advice on shortfalls in security preparedness with recommended improvements and solutions
    Provide support on the implementation of UNSMS and UNDP Security Policies and guidelines (e.g. SRM, the UNSMS and UNDP Security Framework of Accountability, SOPs)
     In close coordination with UNDSS and under the guidance of the SRSS, maintains close contact and liaises with host Government agencies, local authorities, counterparts in UN and diplomatic missions, and other local leaders.
    Support the management of emergencies and crisis affecting UNDP/OHCHR, on a 24/7 basis, in close collaboration with UNDSS, and immediately report such incidents

    Sharing Information & Other Tasks

    Provide timely and accurate security advice to all personnel
    Immediately report all security and safety related incidents involving personnel to the SRSS, UNDSS, and the DRRO/OM, Head of UNDP Somalia Support Office, OHCHR (as applicable).
    Assist in the preparation of security reports such as the Incident Reports and Weekly Reports.
    Collect, analyze, and report relevant security information for UNDP senior management and to UNDP Security Office through the SRSS, assessing security-related trends and implications on UNDP operations and personnel
    Ensures that UNDP/OHCHR programme personnel are provided with situation reports and other appropriate security related information generated by UNDSS.
    Encourage an exchange of security related information with personnel.
    Provide assistance in the conduct and follow up of investigations and incidents affecting UNDP and OHCHR.
    In close cooperation with UNDSS, provides support in organizing and conducting trainings, briefings and courses on security issues/awareness and preparedness and giving orientation to newly assigned staff members.
    Participates as a member of the Security Cell and advises UNDSS on particular concerns of UNDP and OHCHR. Represent UNDP/OHCHR in other fora as delegated on issues related to the UNSMS.
     Perform surge duties in the sub-region under the direction of the RSA/SRSS as required.
    Maintain routine and confidential correspondence files/documents related to security issues.
    Assists the Operation Manager in the preparation of draft budgets for UNMSM requests or any other security works and submit timely for approval.
    Assist UNDSS in all aspects of security management including SRM, security plans, physical security assessments and advice on residential security, among other activities.
    Perform other security-related tasks assigned by the DRRO/OM and/or RSA/SRSS.

    Required Skills and Experience
    Education:

    University Degree or equivalent in Political Science, Military Studies, Security Management, Management or a relevant field is highly desirable, but is not a requirement.

    Experience:

    6 years relevant experience in security, preferably in the military or police context or related field of work.
    Prior experience with the UN system or an international NGO is desirable.   
    Knowledge on the use of security communication systems.
    Knowledge of host country safety codes. Knowledge of occupational safety and health desirable.
    Solid computer skills
    Valid driver’s license
    Ability to travel
    Language requirements: Fluency in English and the language of the duty station. Knowledge of another UN language is an asset.

    Apply via :

    estm.fa.em2.oraclecloud.com

  • Branch Manager Naivasha

    Branch Manager Naivasha

    The Branch Manager is responsible for achieving business growth by meeting business targets. This involves managing and developing the branch through the regional teams with the aim of achieving product targets, enforcing effective credit control, delivering of set loss ratio and building and maintaining customer relationships
    KEY PRIMARY RESPONSIBILITIES

    Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
    Developing and constantly updating underwriting service standards and manuals in line with the customer service charter;
    Achieving branch service standards within set turnaround times;
    Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
    Managing outstanding premium as per the credit control policy;
    Managing the implementation of internal and external audit and risk recommendations within the agreed timelines; Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
    Supervising unit managers (APA Life and APA Insurance) from the region;
    Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
    Developing departmental budget and business plans to achieve the set company targets;
    Entrenching performance based culture among departmental staff in line with their set KPIs and departmental targets;
    Participating in company CSR and brand building activities in liaison with the Head Office;
    Training, coaching and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department;
    Implementing interdepartmental SLA in liaison with other departmental heads;
    Participating in management meetings, projects and committees as assigned.

    ACADEMIC QUALIFICATIONS

    Bachelor’s degree in Insurance or an equivalent.

    JOB SKILLS AND REQUIREMENTS

    Sales skills
    Interpersonal and Communication skills
    Customer Service Skills

    PROFESSIONAL QUALIFICATIONS

    ACII/AIIK

    EXPERIENCE

    At least 6 years relevant experience

    Strong preference will be given to candidates with the above qualifications, skills, and experience. If your career aspirations match this exciting opportunity, please submit your application to recruitment@apollo.co.ke with Branch Manager Naivasha as the subject of the email on or before 27th January 2023. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@apollo.co.ke