Jobs Kenya

Job Experience: Experience of 6 years

  • Senior Manager, International Banking Senior Relationship Manager

    Senior Manager, International Banking Senior Relationship Manager

    Roles and Responsibility
    The purpose of the role is Team Lead to:

    Acquire new to bank customers International Banking (IB) clients with specified service standards with a special focus on HNW segment
    Drive profitable growth by deepening and servicing long-term relationships with IB/HNW clients

    Implementation and oversight of the below individual responsibilities:

    Deliver Acquisition for International clients, Net New Money, AUM, and revenue growth targets and key operating metrics (such, client acquisition, client satisfaction, portfolio mix).
    Participate in Priority Banking marketing and promotional activities for new to bank customer acquisition.
    Ensure all acquired New to Bank customers are adequately funded to meet the Priority & International Banking qualified status
    Organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
    Solicit referrals from other parts of SCB e.g. Other Relationship Managers. from SME, CCIB, New Business etc.
    Maximize cross sell opportunities together with the Relationship Managers.
    Ensure adherence to account opening and sales process and stringent service standards are in compliant with local regulatory requirements.

    Drive and implement strategies

    Accelerate client acquisition and penetration in target segments
    Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
    Inculcate a robust and deep-rooted service culture
    Ensure accurate and timely delivery of client journeys and scripts.
    Work with stakeholders to ensure achievement of Segment-wise targets.
    Conduct root cause analysis and de-bottleneck issues as required.

    Performance Measurement & Tracking

    Responsible for defining strategy for conversion of leads provided by Segment.
    Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
    Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
    Ensure high level of FLC and upkeeping the service standards in our touchpoints
    Ensure deliverables in KPIs/ budget / scorecards, productivity, team partcipationare met

    Ensure compliance and familiarity to standards

    Adherence to laws and regulations, country engagement rules , internal risk and compliance policies and the Group Code of Conduct
    Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
    Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
    Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
    Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
    Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
    Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
    To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
    To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
    Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
    Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
    Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
    Ensure timely completion of CPD hours
    Embed strong 1st line credit and conduct mindset and capabilities
    Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents

    Financial Objectives

    Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
    Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
    Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
    Deliver against budget/ forecast and ensure business delivery is done with good conduct

    People and Talent

    Support direct reportees in product development, sales management, stakeholder management and proposition responsibilities
    Coach, equip, empower and energize both the frontline and support staff to deliver the best result
    Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
    Engage Training to address training needs, implement training roadmaps
    Ensure sales channel’s discipline in HR & training related matters
    Be an effective agent of change and role model for talented staff throughout the bank
    Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs
    Develop strategies to improve and grow International Banking Clients through client engagement, marketing and sales activities
    Meet with clients to identify their needs and solutions that can be met by the different Hubs ie India,UAE, Singapore, Jersey, Hongkong, China
    Set goals and objectives for each team member and provide regular feedback to help them improve performance.
    Collaborate with support functions, business partners, and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

    Risk Management

    Ensure the right type of client is recruited into the bank.
    Ensure that all account opening procedures are followed to ensure that we meet our regulatory requirements.
    Ensure that all documents/corroborations that are required are provided in a timely manner for new account and mortgage requirements.
    To ensure that our own internal policies are adhered to mitigate risks and comply with regulatory requirements
    Ensure CDD requirements are met in a timely manner as per the banks process and procedures.
    Do what is right in order to avoid reputational risks and operational losses.
    Understand the risk and control environment within area of responsibility and drive rectification as required.
    Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.
    Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management

    Governance

    AML measures must be followed at all times.
    All procedures relating to onboarding and mortgage process must be completed.
    All CER must be followed at all times.
    All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner.
    Group code of conduct must be followed and adhered to at all times
    Responsible for full CDD requirements for clients held with RM Portfolio.

    Regulatory & Business Conduct

    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
    Support the business to achieve the outcomes set out in the Bank’s Conduct Principles, such as Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

    Key Stakeholders

    Appropriate delegated authorities
    Team Leader incountry (Kenya) and in specific Hubs including UAE, Jersey, Singapore, China, Hong Kong and India
    Regional/ Hub Heads
    Business and Segment Heads
    CSU Team
    FCC & Compliance
    Operational Risk
    Credit Risk
    Operations
    RMs, Wealth, Insurance Specialists and Mortgage Specialist
    Platform Managers Specialists
    Client Service Managers
    Product Specialists and dedicated functional partners
    Relevant Front office colleagues

    Our Ideal Candidate

    Extensive customer contacts that qualify for the International Banking Segment
    Certified Financial Planner (CFP) would be useful
    Superior knowledge of Investment Solutions and Financial Markets.
    Possess diverse investment and market views to offer a concise and consolidated view of events to give the appropriate recommendation and guidance to clients.
    Make effective business decisions independently, based on sound financial and business principles.
    Competent in collaborating with product specialists to recommend product suite offerings for clients
    Effective understanding of client requirements and manage it without escalation.
    Minimum 6 years proven Sales and Relationship Management experienc

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior FullStack Engineer (Kotlin/NodeJS)

    Senior FullStack Engineer (Kotlin/NodeJS)

    About the Role
    Our passionate development team manages a range of web and mobile solutions to support our field operations, from registering millions of farmers and their orders, optimizing delivery truck loads and routes, tracking deliveries, collecting mobile payments and analyzing loan repayments.
    Specific challenges that our mobile solutions have to overcome include:

    High usability requirements – targeting users with low technical proficiency
    Offline-first, to provide good experience with no or limited network connectivity
    Ability to run on cheap hardware

    Our mobile technology is Android using Kotlin, Jetpack Compose, Couchbase Lite, JUnit, Sentry, and our tooling landscape is based on GitHub / JIRA / Slack / Azure DevOps / MS App Center.
    Responsibilities

    Report to our Field Services Team lead
    Work as part of a small, collaborative, and agile team of mobile developers
    Design, document, test, and support our mobile solutions according to our standards
    Ensure smooth progress of your projects
    Participate in your Agile team’s lifecycle
    Contribute to your department’s improvement by sharing knowledge, sharpening your skills, suggesting different ways of working and developing
    Provide technical mentoring to junior team members

    Qualifications
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    6+ years of experience in Software Development
    Expert level in one or more mobile frameworks, ideally Android using Kotlin/Java, with 3+ years of experience
    Experience developing back-end APIs in Node.js using JavaScript (TypeScript). NestJS will be a plus.
    Be conversant with Android App Architecture,, including View Models and Dependency Injection with HILT
    Nice to have: Experience in Jetpack Compose , Jetpack Room, Jetpack Data Store and other Jetpack /Android X Libraries
    A mindset of testing and automation
    Experience working in Agile
    A passion for solving problems and a customer mindset

    Apply via :

    eacrefund.org

  • Business Performance & Reporting Manager

    Business Performance & Reporting Manager

    Job Purpose Statement
    The main purpose of this role is to support Corporate Group Director’s office in Strategy development and implementation, sales development and management, portfolio and market analysis and performance management as well as offer project management support to ensure effective and timely implementation of Business Units strategic projects. In particular, ensure that activities being implemented align to the Bank’s overall strategic objectives and budgets. To work with senior leadership to chart the course, expand business by facilitating the implementation of strategic initiatives that the Group Corporate Banking should be focused on. This includes the defined and approved target market that supports the bank’s capital allocation, revenue and balance sheet targets and facilitate the development of different strategies for growth and increased profitability at portfolio level. The role will also provide direct support to Corporate Banking Division by preparing reports that provide analytical insights for business analysis and performance measurement. This includes examining cash flow and financial statements to generate summary reports, developing financial models and preparing forecasting reports for financial projections. The role also works alongside other business analysis units across the bank to prepare ad hoc analyses for change projects in aid of decision making.
    Qualification

    Bachelor’s degree in mathematics, actuarial science, statistics, computer science or related field from a recognized accredited university.

    Experience
    At least 6 years’ experience working in the area of data analysis in a role requiring:

    Ability to understand business at a level of detail that enables them to identify and document business requirements and address critical issues;
    Adeptness at queries, report writing and presenting findings as well as oral and written communication skills;
    Demonstrated understanding of the design and development of reporting tools and dashboards;
    Knowledge of statistics and experience using statistical packages for analysing large datasets (Excel, SPSS, SAS etc.),
    Strong analytical, critical thinking and problem solving skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with a very high level of attention to detail and accuracy; and
    Ability to organise, plan and prioritise assignments within multiple projects and to work with minimal direction and be very flexible to coordinate complex activities that are often subject to rapid or extensive changes; and the ability to work well within a team.
    Should have good leadership skills.
    Should have very good knowledge of the financial industry and commercial awareness.
    Should have experience with risk management and compliance.
    Experience in project management and relationship management is essential.
    Should have very good attention to deta

    Apply via :

    ke.ncbagroup.com

  • Regional Communication Officer Kenya Country Coordinator

    Regional Communication Officer Kenya Country Coordinator

    Reporting to the CEO, you will be tasked with the successful implementation of the RELI Africa communications strategy and plans for the RELI projects by ensuring the right content is sought, developed, and distributed to relevant audiences. The role will contribute to the building of a progressive communication culture that supports RELI’s internal and external communication strategy and creating an integrated organization with a strong brand identity shared across all staffs and programs. You will collaborate with program teams in Regional and Country chapters to create high-quality and engaging content, such as videos, photos, and written material. In addition, you will be an active member of the team, contributing to internal knowledge sharing, best practice development and team engagement. This is a great opportunity to use your existing team engagement and technical skills, while growing your capabilities within a rapidly growing organisation.
    Minimum Qualifications and Experience Requirements

    Bachelor’s degree or equivalent in Public Relations, Communications, Journalism, Marketing, or a related field. A master’s degree will be an added advantage.
    Minimum 6 years’ professional experience working in development communications.
    Experience working with communication for an NGO/INGO or similar.
    Experience working with different media platforms, digital, social media, printed etc.
    Experience in photography and filming.
    Advanced written and spoken knowledge in professional English.
    Experience working with Adobe Creative Suite.
    working skills including use of software like canva among others
    Experience working with WordPress and mail chimp.
    Knowledge of media monitoring will be an added advantage.
    Established network and capacity to maintain strategic relationships with media and partners.
    Experience producing content for external and internal audiences.
    Ability to work independently with high level of confidence and confidentiality.
    Membership or affiliation to a relevant professional network.

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Manager, Nature Programme Programme Manager, Risk and Resilience Manager, Engagement

    Manager, Nature Programme Programme Manager, Risk and Resilience Manager, Engagement

    Role Purpose
    The Manager, Nature Programme role will:

    Manage the delivery of FSD Africa’s work on nature-related finance within the context of FSD Africa’s strategy and the Risk & Resilience Pillar’s focus, ensuring that the programme results in meaningful real-sector outcomes.
    Co-ordinate the roll-out of Risk & Resilience’s nature-related risk projects so that results are achieved, timelines are managed, and quality projects are delivered; ensuring that ongoing learning from projects is fully utilized to maximise impact and innovation.
    Actively participate in the development and implementation of an advocacy and communications plan for the nature-related finance project portfolio; ensuring that the outcome is extensive awareness-building, engagement around topics of resilience financing, portfolio risk analysis & proactive tracking of environmental risk, and behavioural changes of stakeholders in both private and public spheres.
    Provide programme and operational management support to the Director, Risk & Resilience as required in support of the Pillar’s nature finance strategy and programming.

    Duties and Responsibilities
    Nature-Based Risk Management Strategy and Programming
    Manage the delivery of FSD Africa’s work on nature-related risk and opportunity within the context of FSD Africa’s strategy and the Risk & Resilience Pillar’s focus, ensuring that the programme results in meaningful real-sector outcomes:

    Scope out existing research (and undertake additional research if agreed upon), to gain a deep and comprehensive understanding of how to catalyse finance to better manage and transfer nature-related risk and develop nature-related opportunity.
    Share learnings associated with strategy development and programming with the broader FSD Africa organisation and partners (incl. the FSD Africa Green Working Group).
    Support broader fundraising efforts underway across FSD Africa, including through co-drafting applications with the Fundraising Committee and Pillar Heads, offering perspectives on where nature-related ‘angles’ could be incorporated into proposals, and developing project concepts with consortia of partners as needed.
    Work collaboratively with the Development Impact function to devise and manage results measurement and learning frameworks that will yield important insights into the development of effective long-term strategies, approaches, and interventions.

    Project Origination and Planning
    Assist the Lead, Natural Capital in developing a portfolio of nature-related projects and implementing partners which will collectively be effective in driving impact and systemic change:

    Identify and select potentially impactful implementing partners, supporting them where necessary through the due diligence process (including the development & signing of MOUs/contracts).
    Collaborate with implementing partners and relevant technical experts to develop project proposals that comply with Investment Committee standards.
    Ensure that all staff, consultants and implementing partners involved in nature-related projects are fully briefed concerning expectations; especially on project milestone targets, quality standards, data collection/reporting, and compliance with accountability requirements.
    Develop detailed implementation plans, budgets and cash-flow forecasts that will ensure project success – where necessary, address nature-related capacity gaps of partners.

    Project Implementation
    Co-ordinate the roll-out of Risk & Resilience’s nature-related risk projects so that results are achieved, timelines are managed, and quality projects are delivered; ensuring that ongoing learning from projects is fully utilised to maximise impact and innovation. The position holder must particularly index towards exceptional program management skills with a demonstrated ability to organise multiple tasks effectively.

    Work with implementing partners to assist them in disseminating messaging and deliverables according to the project plans, maintaining strategic clarity, focusing on impact, and with a collaborative approach.
    In case of an implementing partner having challenges, provide analytical support, or organize the provision of support to ensure project success.
    Co-develop and engage other FSD Africa Pillars as appropriate in other nature-related work, including, but not limited to, debt sustainability analysis, digital/data generating projects and enabling infrastructure, development impact-linked research, communications and advocacy campaigns, and guiding nature and biodiversity related investments.
    Review the Quarterly monitoring and evaluation reports for any allocated projects and take appropriate action based on results and analysis:
    If desired results have been achieved, initiate strategies for widespread awareness-raising and ‘crowding in,’ focusing on applying leverage, replication of the project, and scaling.
    If desired results have not been achieved, either manage performance of the implementation team or adjust the strategy/approach.
    Identify, report on, and mitigate project risks in a timely manner (project delivery and partnership management).

    Communicating for Impact
    Actively participate in the development and implementation of an advocacy and communications plan for the nature-related risk management project portfolio; ensuring that the outcome is extensive awareness-building, engagement around topics of resilience financing, portfolio risk analysis & proactive tracking of environmental risk, and behavioural changes of stakeholders in both private and public spheres:

    Manage relationships with key sponsors including TNFD, HMG DEFRA & FCDO, consultants, financial institutions, and public stakeholders such as Finance Ministries and Regulatory bodies, engaging in advocacy for nature-related action, building stakeholder awareness and aiming to influence policy at the highest levels of public-sector decision-making.
    Consult and collaborate with the Risk & Resilience Pillar and Strategic Communications team to identify how stakeholders need to be influenced to support the success of interventions for nature-related risk management; this may include a need to advocate for legislative/policy reform or to incentivize (or some other supporting mechanism) greater action amongst potential beneficiaries for mindset change.
    Work collaboratively with the Strategic Communications team and Development Impact function to develop and implement work plans and budgets; ensuring that efforts are monitored and evaluated to ensure impact, and this impact is articulated.
    Contribute to the implementation of the Strategic Communications agenda (e.g., by developing content for written materials – blogs, editorials, op-eds, contributing to content development on our website; participating in advocacy campaigns, attending conferences and events etc.).
    Support the successful participation at in-person events associated with the green and nature-related agenda (e.g., COPs, London Climate Action Week, Africa Climate Week, Ministerial meetings, African Regional Forum for Sustainable Development etc.) and taking ownership of key communications artefacts required.
    Participate in and contribute to the development of annual and quarterly reports, including our publicly facing strategy documents and impact assessments.

    Director Support
    Provide programme and operational management support to the Director, Risk & Resilience as required in support of the Pillar’s strategy and programming.
    Education, Qualifications & Experience
    Qualifications and Education

    Superior quality bachelor’s degree from a recognised university
    Relevant postgraduate qualifications preferred.
    Excellent skills in written and spoken English.

    Essential Experience, Knowledge, and Skills

    At least 6 years of professional experience in projects management across multiple countries and institutions in Africa.
    Experience working in a complex and pioneering environment.
    Track record of managing relationships and influencing stakeholders in the financial sector in Africa; good influencing/ interpersonal skills
    Good level of project management skills and experience of implementing projects with timeframes of 2-5 years
    Track record of effectively managing people; including ability to motivate and coordinate teams.
    Ability to engage & influence convincingly at a senior management level.
    Ability to manage a project using digital platforms or tools to communicate; ability to manage data/ documentation electronically.
    Ability to manage project portfolio with middle-level budget.
    Excellent written & spoken English

    Desirable

    Experience of working in a multi-cultural environment
    Knowledge and conceptual understanding of environmental risks (and associated topics) & application to international development / financial market systems development
    Experience working with donors, including knowledge of donor policies and procedures.
    Previous experience of working in FCDO-funded projects
    Second language French

    go to method of application »

    Use the link(s) below to apply on company website.  If you wish to be considered for this position, please click Apply and complete the Application Form below on or before 5 April 2023. In addition, we encourage you to please attach a copy of the most recent English version of your CV.All information will be treated in the strictest confidence.

    Apply via :

  • Regional Human Resource Manager for East Africa and Great Lakes

    Regional Human Resource Manager for East Africa and Great Lakes

    Purpose and General Overview         
    The Regional HR Manager is responsible for overseeing the administration, coordination, implementation and evaluation of HR policies, initiatives, plans, processes, and programmes for the East Africa and Great Lakes regions. S/he oversees the full spectrum of HR processes including post creation and job evaluation, , recruitment, contracting, performance management, compensation and benefits, on/off boarding and management of the employment work cycle. S/he is responsible for labour law compliance as well as for compliance with the organisation’s HR policies.

    Lead and manage Human Resources function, provide overall advice, support, coordination and management to the Human Resources teams as well as strategic & operational Human Resources support to the Country programmes in East Africa & Great Lakes regions. In addition, provides efficient support to the Nairobi office and partners in HR related matters in accordance with existing Interpeace policies and procedures.
    The Regional HR Manager informs the structure and design of global HR frameworks and systems and is responsible for optimizing them to ensure that they are relevant and responsive to the East African and Great Lakes regions.
    The Regional HR Manager contributes to the development of the HR unit’s goals, objectives and workflows to attract, develop and retain a high-performance workforce in the region.
    The Regional HR Manager is also responsible for upholding high standards of duty of care and acts as the principal adviser and referent for the East Africa and Great Lakes regions on applying HR policies, guidelines, processes, and practices.

    Duties and responsibilities
    Talent Management

    Analyses and recommends grading of all job descriptions in the region, applying principles of job design to ensure that all roles are motivating, create value and improve organisational performance. Ensure alignment in job titles and grades, across all

    Plans and coordinates with concerned manager induction/onboarding and separations processes/offboarding including conducting and analysing exit interviews. Ensures that all required documentation is filed, and notifications sent to relevant authorities.
    Monitors, reviews, and implements compensation policies that are fair, consistent, and coherent. In collaboration with Head of HR and Senior Director of Operations, support in the review of compensation and benefits when deemed necessary.
    Develops strong cooperation with line managers, country representatives and Senior Regional Representatives to understand their staffing needs, oversees and participates in recruitment processes ensuring that all vacancies are filled with high calibre and motivated candidates of good conduct, in a timely manner.
    Oversee the annual performance cycle activities including providing input into the framework design, coordinating communications and information sessions, preparing, and reviewing materials for information sessions ; monitoring and reporting on completion status.
    Supports the Global Talent Development Officer with identifying and collecting staff development needs from East Africa and Great Lakes regions and the implementation of staff development initiatives and policy.
    Prepares reports, track HR metrics and makes recommendations for policies and activities to improve organisational performance and culture.

    HR Administration and Management of employee work cycle

    Prepares contracts in countries in which there are no HR staff member , ensuring consistent application of Interpeace’s policies and frameworks
    Reviews, processes and approves contracts and all HR admin documents for countries where an HR team member prepares them. Follow up on all staff contractual status, and ensure appropriate and timely actions for new and renewals of contracts, salary steps adjustments, within-level increments.
    Coordinates successful employee onboarding for the East Africa and Great Lakes regions, this includes obtention of work permits and liaising with concerned agencies in close collaboration with the Officer in Charge.
    Guides, advices and supports managers and staff members throughout the induction process and probationary period.
    Oversees duty of care, monitors employee wellbeing, reports, and proposes associated measures or initiatives as needed.
    Maintains complete personnel files for employees in the region and ensuring they are up to date (ie both in Natural HR and physical files)
    Leads the procurement, administration, and renewals of staff insurances
    Oversees, Supervisees and validates payroll for other offices in the region and processes the payroll for Nairobi office and ensure statutory declaration to relevant authorities in collaboration with finance team.
    Prepares and coordinates approval of the UNOPs related contract agreements and monthly payroll.
    With line managers and country HR, monitor leaves of absences uptake (ie annual leave, sick leaves, compensatory time off etc ensure that they utilised on timely fashion.

    Other

    Continuously monitors and stays up to date with the latest employment regulations for the various offices in the region, informing Head of HR on any misalignment or compliance risks, and ensuring that HR practices and policies are aligned with local regulations
    Recommends enhancements of HR processes, policies and procedures and any other innovation changes that would optimize HR management at Interpeace
    Manages the intake of complaints and suspicion of abuses in the East Africa & Great Lakes regions

    Coordinates and participates in investigations or mediation meetings and prepares associated reports and documentation.

    Participates in the resolution of professional or personal grievances and implementation of disciplinary procedures. Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner, objective and meets all legal and labour law regulations and Interpeace policies & procedures.
    Work closely with Head of HR to proactively pursue continuous process improvement in Human Resources related best practices in order to enhance the quality and efficiency of output/delivery of HR processes and procedures.
    Manage HR vendor relationships, such as legal counsel, health insurance and other HR-relates as needed.
    Represents Interpeace in NGO forum and relevant government instutions/bodies.

    HR staff Management and supervision

    Leads, Supervise and provide guidance to HR Officers in East Africa and Great Lakes countries (ie  Somalia, Rwanda and DRC) and support other countries with non-HR focal points.
    Coaching and mentoring of HR officers, monitors, evaluates and documents the individual performance of direct reports through a staff development lens and approve leave of absences.

    Qualifications:
    Only candidates who fulfill the following requirements are invited to apply:

    Relevant experience
    Effective oral and written communication skills in English and in French
    Certificate, diploma or degree recognized by the Institute of Human Resource Management (IHRM)
    Tertiary degree
    Ability to obtain a work permit without employer sponsorship

    Relevant experience and qualifications may include:
    Education

    Tertiary degree in Human Resources, psychology, organizational psychology, or business administration
    Professional in Human Resources (PHR), Certified Human Resource Professional (CHRP) or other certificate, diploma or degree recognized by the Institute of Human Resource Management (IHRM)

    Experience

    Minimum of 6 years of experience in a human resources role
    Minimum two years of experience providing HR advice and support across all levels of an organisation
    Experience Managing a team
    Experience formulating and implementing HR procedures and ensuring staff understanding and engagement
    Experience with non-profit organizations or NGOs
    Experience with high volume complex HR administrative issues within a highly regulated environment

    Competencies

    Demonstrated excellence in administration of HR operations, services, and programs
    Good knowledge of relevant employment policies and practices
    Advanced understanding of and ability to apply human resource management theories and principles
    Experience in handling sensitive and confidential information requiring diplomacy and tact
    Able to influence and adapt style and uses persuasion in delivering messages
    Demonstrated ability to gather and analyse information skilfully
    Skills in database management and record keeping
    Advanced understanding of the latest developments and trends in HR
    Ability to work autonomously with high attention to detail across all areas of human resources in a high-volume, fast-paced environment
    Sound knowledge of gender equality and diversity and inclusion as they relate to the work environment and employment practices

    Interpeace Competencies

    Collaboration and Weaving
    Communication
    Drive for results
    Adaptability and Continuous Learning
    Respect for Diversity

    Apply via :

    www.naturalhr.net

  • Program Manager Business Advisor

    Program Manager Business Advisor

    Job Summary:
    The Program Manager will be responsible for overall management and implementation of the program in both Nairobi and Kisumu counties, ensuring program quality and impact. S/he will be in charge of ensuring that the program optimizes impact in line with donor priorities, seeks to develop alliances and build relationships with the donor, partners and other stakeholders in the Micro retail space and organizations working with persons living with disability. S/he will be the main representative of the program to both internal and external stakeholders and industry players. S/he will lead on ensuring that the program generates learning on how the program model can most effectively empower women with disability in Kenya.
    Primary Functions & Responsibilities:
    Program Management, Quality and Impact

    Lead all program activities and ensure excellence in execution.
    Ensure high quality program beneficiaries are recruited in collaboration with the program partners.
    Maintain project work plan and ensure timely project implementation
    Ensure project activities are implemented with sound managerial, technical, human resource and overall programmatic practices
    Ensure delivery of technical training packages is of high quality, appropriate to local context and effectively reaching participants
    Takes ownership and accountability for improved quality, impact and effectiveness
    Ensures compliance with TechnoServe and donor regulations
    Hold regular team meetings to track implementation progress and share relevant project and administrative data
    Provide coaching, direction, and leadership support to program team members to achieve results
    Overall responsible for high quality delivery of the program in both Nairobi and Kisumu

    External and Internal Communication

    Ensures clear and effective communication of the program to all relevant parties
    Builds reputation of the program through sharing of evidence-based impact and participation in key stakeholder events
    Maintains good working relationship with all relevant TechnoServe departments and other programs

    Stakeholder Management and Representation

    Cultivates and maintains relationships with key stakeholders including donor, government, industry bodies and other development actors
    Establish and maintain strong relationships with relevant stakeholders in the Kenyan MSMEs sector, organizations working with Persons with disability including relevant government departments, private sector companies, and business associations
    Represent the program and TechnoServe at internal and external functions

    Monitoring, Evaluation and Learning

    Timely production and sharing of project performance metrics, including quarterly Program Status Reports(PSRs) and Corporate Measurement data
    Produce narrative reports for internal and external consumption
    Ensure project targets are achieved
    Share best practices and lessons learned from the project
    Work towards identifying learning agendas for the program.

    Budget Management

    Manage and monitor project budget variances to ensure spending rates are on target and realign as required.
    Ensure all payments/activities are in compliance with donor requests, restrictions and regulations as outlined in donor contracts / Rules and Regulations
    Understand, respect and promote TechnoServe’s values, vision and strategy in implementation of assigned duties.

    Basic/Preferred Qualifications

    Degree qualifications in business-related studies required; Master’s degree in related field is an added advantage qualification
    Minimum of 7 years’ field and technical experience in business development and/or economic or financial analysis related Enterprise Development.
    Strong project management, financial analysis skills and data analytics skills
    Understand and is well conversant with recent trends in Enterprise development in the country.
    Experience working with communities living on less than $2 a day
    Experience working with Persons with disability is desirable
    Experience working with MSMEs in Kenya.
    Demonstrated capability of using technology and social media to reach a wide range of beneficiaries.
    Capable of working with financial institutions, private sector organizations and other partners to deliver growth for the program
    Demonstrated ability to generate creative and innovative solutions in work situations
    Excellent interpersonal skills and proven ability and experience managing a diverse team
    Strong oral and written communication skills
    Ability to develop well-written and cohesive analytical reports
    Track record of building strong client and stakeholder relationships
    Ability to identify and understand issues, opportunities and compare data from different sources to draw conclusions and to use effective approaches for developing appropriate solutions and take action that is consistent with available facts
    Willingness to travel frequently in the informal settlements in both Nairobi and
    Fluency in English and Kiswahili

     Success Factors
    Competency is a combination of knowledge, skills and abilities (KSAs) directly related to successful performance on the job.
    Core Competencies include:

    Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.
    Team Work/ Relationships: Works cooperatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal. Ability to build and maintain effective relationships and networks.
    Learning attitude: Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.
    Diversity/Inclusiveness: Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities,backgrounds, religions, ages, and genders.
    Communication: Expresses ideas effectively in individual and group situations. Listens effectively;
    shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.
    Decision making/Problem Solving: Is able to analyse situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgment in escalating issues where necessary.
    Results Oriented/ High Quality Deliverables: Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.
    Planning & Time Management: Establishes a course of action for self and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities .manages own time effectively.
    Business Acumen: The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance.

    Job Specific/Technical Competencies include:

    Financial & Resource Management: The ability to estimate, justify, and manage appropriate funding levels to support goal accomplishment. Managing Resources is about understanding human, financial, and operational resource issues to make decisions aimed at building and planning efficient project workflows, and at improving overall organizational performance.
    Computer Literacy: Demonstrates knowledge and ability to use specific computer programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.
    Internal Client Focus: Client Focus is based on the ability to understand the client’s needs and concerns in the short to long-term and to provide sound recommendations and/or solutions.
    Compliance & Governance: Compliance with and knowledge of company policies, applicable legislation, grant requirements, donor contracts, the local labor code and tax laws.

    Managerial Competencies:

    Emotional Intelligence: The act of knowing, understanding, and responding to emotions, overcoming stress in the moment, and being aware of how your words and actions affect others. Emotional intelligence consists of 4 attributes: self-awareness, self-management, social awareness, and relationship management.
    Strategic Thinking: Managers should recognize key actions, underlying problems, make connection and patterns, see consequences and implications. Anticipates obstacles realistically and plans ways to deal with them.
    Staff Development: Managers are required to work with employees to plan on the development of skills and abilities so that they can fulfil current or future job/role responsibilities more effectively.
    Trust to Delegate: Managers should have trust and willingness to assign responsibilities to direct reports and give them discretion and authority to carry them out.
    Feedback/Coaching (mentoring): Managers should give instructions, suggestions, explanations, and feedback to subordinates.

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  • Regional Audit Manager, East Africa Regional Program Director, Water Sanitation and Hygiene (WASH)

    Regional Audit Manager, East Africa Regional Program Director, Water Sanitation and Hygiene (WASH)

    Position purpose

    Provide Strategic leadership to the Audit Team in the National Office (NO) portfolio assigned within the Region, in the provision of independent objective assurance and consulting activity of the portfolio’s operations. This advisory role includes but is not limited to providing advice on risk management, internal controls systems and their impact on the operations of the organization.
    Supervise a team of professional auditors in the NO portfolio assigned and provide reasonable assurance to regional and national senior management that controls are adequate to mitigate high and medium risk to the Partnership.
    Provide audit quality assurance by reviewing the audit work of the audit team in his/her portfolio, including issue of audit reports to the respective NO portfolio Senior Leadership and to the Audit committees (as applicable).

    Job Responsibilities
    Leadership of Audit Engagements

    Provide technical guidance and direction in the Annual Audit Planning Process using risk analysis techniques and tools, and develop annual audit plans for discussion, review and approval by the Regional Audit Director (RAD), NO portfolio Leadership and with the Board Audit Committees (BACs) within the portfolio (as applicable). 
    Provide leadership and supervise the performance of audit engagements’ planning, field work, and audit reporting; ensuring that the audit process is aligned and supports strategy delivery in the assigned NO portfolio within the region. 
    Foster effective engagement with the BACs in the NO portfolio (as applicable) on the performance of the Audit Team in the assigned NO portfolio.
    This is to be done through quarterly participation at BACs (Intermediate, Advisory Council meetings, as applicable) for the NO portfolio assigned.
    Perform quality reviews of risk-based integrated audit (RBIA) assignments and provide guidance to the Senior Internal Auditor (SIA) regarding:   
    Quality audit standards to be observed and maintained by all auditors in the course of their work
    Provide on-the-job technical support during field work with the team members and on site review as necessary

    Quality Assurance:

    Maintain an audit presence and history of audits per project/grant as needed based on available resources and use of GRC
    Lead the audit team in following up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.   

    People Management and Professional Development

    Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations
    Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year

    Other

    Participate as an advisor of the NO Integrity and Protection Hotline (IPH) and Enterprise Risk Management committees in assigned country portfolio.
    Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency

    KNOWLEDGE/QUALIFICATIONS FOR THE ROLE
    Required Professional Experience 

    Must have prior working experience in audit (Public or private) of not less than six years in a recognized organization, two of which should be at a senior supervisory level.
     Experience in accredited audit firms and/or in a Non-Governmental organization will be an added advantage.
    Proven experience in Risk Based Auditing.
    Management skills, with a track record of leading teams to meet outcomes
    Required Education, training, license, registration, and certification
    University degree in Commerce, Accounting/Business Management/Finance. A post-graduate degree in Management is a requirement
    Be a qualified CPA or ACCA with an up-to-date membership status. Professional memberships in CIA/CISA/CFE are an added advantage.
    Good command of the English Language, written and communication skills in particular.

    Preferred Knowledge and Qualifications

    Strategic thinker with advanced analytical and problem-solving skills
    Strong project management skills
    Computer skills (office application, accounting systems is a plus)
    Working knowledge in Audit software packages
    Experience managing a virtual /geographically dispersed / multi-culturally team.
    Must be honest and hardworking, with proven experience in dealing with management at a senior level and be disciplined leader. Experience in a multicultural setting is highly desirable.
    Must be a committed Christian, able to stand above denominational diversities.

    Last date to apply : 26th March 2023

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