Jobs Kenya

Job Experience: Experience of 6 years

  • Group Head, Customer Loyalty, Retention & Engagement

    Group Head, Customer Loyalty, Retention & Engagement

    Description

    Growth of Customer Lifetime Value through increased profitability and share of wallet.
    Increased product uptake through data driven customer engagements and offer placements
    Design an engagement and loyalty roadmap to drive CLV across the customer lifecycle stages (acquisition, growth, retention).
    Spearhead the review of customer engagement plans to ensure customers receive best in class experiences.
    Generate value from the Equity loyalty programs
    Define and report on appropriate success metrics for retention and loyalty initiatives.
    Utilize customer, financial and churn data to inform decisions and develop business cases to support various retention efforts.
    Define internal customer communication standards and procedures for bank wide compliance for all non-Brand communication.
    Ensure adoption of service recovery and ADR framework.
    Define the customer retention and loyalty strategy and programs with the primary goal of retaining and extending the customer base.
    Strategically lead, develop, implement, and manage customer lifecycle programs from ideation to execution.
    Use data to identify, test and optimize user retention and extension methods and channels
    Define customer segments and create relevant and personalized customer journeys to drive CLV
    Design strategies for proactive and reactive communication for customers whose recent account activity indicates they are at risk of cancellation and ensure that every opportunity to retain these customers is investigated

    Qualifications

    Bachelor’s or Master’s degree in Marketing, Business Administration, or a related field.
    Knowledge of CRM and/or Loyalty Programs 
    Proficient in use of relevant MS Office applications
    Knowledge of analytics software e.g. Power BI
    Experience working in a strategic, cross functional role collaborating with multiple teams in different geographies
    At least 6 years working experience in a customer service and sales environment of which at one should have been at a managerial level
    Self-motivated, and results oriented.
    Customer-focused mindset and good written communication skills.
    Well-organized, proactive, with an attitude to embrace changes and challenge the status quo.
    Ability to clearly articulate and drive a vision
    Innovative and out of the box thinker.
    Creative and proven experience working on retention and loyalty initiatives.
    Should possess the sound organizational and planning skills with a solid attention to detail.
    Excellent interpersonal skills.
    Planning and organizing skills for effective planning and execution of tasks and projects within timeframes and budget.
    Excellent written and oral communication skills
    Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
    Customer focus to amaze customers at every turn by exceeding their expectations both in terms of performance and product excellence

    Apply via :

    equitybank.taleo.net

  • Manager Tax Advisory

    Manager Tax Advisory

    Responsibilities

    Identify new business opportunities, including new markets, growth areas, trends, customers, partnerships, and services, and completing tenders as well as proposals for such opportunities.
    Research, analyze, and interpret changing tax legislation/ provisions.
    Meet with clients, collate information, and provide tax/ legal consultancy to the clients.
    Prepare and submit compliance tax returns for clients within the stipulated timelines.
    Create tax strategies for clients and plan their financial futures.
    Carry out detailed computations of tax liability and advising on how to mitigate such liabilities.
    Undertake estate planning and advising on tax residence and domicile matters.
    Providing guidance on indirect taxation, such as VAT, customs planning, and environmental taxes.
    Produce reports and make presentations to clients or prospective clients.
    Advise and represent clients during KRA engagements.
    Supervise audits, attend meetings, review information to be submitted to KRA, and draft responses to the Revenue Authority.
    Lead client projects, assignments and develop team members.
    Prepare and analyze clients’ financial and economic data for tax and regulatory compliance.
    Prepare and present Transfer Pricing Reports and support Audit dispute resolution.
    Assist clients in implementation and transfer pricing strategy, and Transfer pricing revenue audit dispute resolution.
    Develop client proposals, review client policies, and advise clients on tax implications and amendments.
    Prepare reports, presentations, and other deliverables related to projects.
    Develop tax advisory procedures and checklists to standardize service offerings.
    Develop tailor-made tax training programs designed to increase client’s tax compliance.

    Qualifications

    Minimum of 6 years’ experience as a Senior Tax Advisor in a multinational or tax advisory firm.
    Member of ICPAK or LSK.
    Bachelor of Commerce and/ or similar qualification in other related field.

    Interested candidates should email their CVs to hr@ke.andersen.com, marked Manager Tax Advisor in the subject line by 24th January 2024. Only shortlisted candidates will be contacted.

    Apply via :

    hr@ke.andersen.com

  • Senior Internal Auditor

    Senior Internal Auditor

    Main Responsibilities:

    Risk based audit planning and execution including communicating audit results with management
    Continuous auditing using data analytics
    Reviewing audit assignments conducted by staff (Planning, fieldwork and audit reports)
    Conduct ad-hoc investigations and reviews as requested by the Audit Committee and/or management
    Identify and discuss control weaknesses and recommendations for improvement with management.
    Regular follow up of audit recommendations and preparation of status reports.
    Preparation of board papers for the Audit Risk Committee.
    Review management accounts and generate regular exceptional analysis reports.

    Qualification, Skills and Experience
    Academic:

    Bachelor’s Degree in Accounting, Finance or Business Administration from a recognized institution;
    Master’s degree will be an added advantage

    Professional:

    Possess relevant professional qualification(s) such as CPA or ACCA or CIA or CISA or Risk Management
    Be a member in good standing of a recognized professional body e.g. ICPAK, ACCA, IRM;

    Experience:
    At least 6 years of relevant experience
    Skills:

    Data Analytics/Use of CAATs
    Information Systems auditing
    Financial analysis and reporting skills
    Excellent communication and presentation skills
    Risk analysis skills
    Excellent interpersonal skills

    Apply via :

    career.staffingsoft.com

  • TSR 4

    TSR 4

    JOB DESCRIPTION
    This position provides second-tier support to end users for either PC, server or mainframe applications, and hardware. provides complex, advanced-level user support in operating, maintaining and troubleshooting hardware and software assigned to employees to help them accomplish their work. This position also supports virtualization platforms that allow the organization to provide support in a timely, cost-effective manner. Provides guidance and training to peers, lower-level TSRs and end users. Requirements includes documenting, configuring, implementing and troubleshooting current and future solutions. May also serve as an advocate for the client/end-user. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with clients in a face-to-face environment.This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
    RESPONSIBILITIES

    Use best practices to resolve complex problems referred by tier-one help desk support to successfully maintain production schedules and service levels
    May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
    Simulates or recreates user problems to resolve operating difficulties, Recommend systems modifications to reduce user problems
    Maintain a troubleshooting tracking log ensuring timely resolution of problems
    Act as a resource for colleagues with less experience; may direct the work of other staff members
    Analyze and resolve client-side hardware/software malfunctions and take appropriate action (on personal computers, mobile devices, printers, PC cascade projects, video conferencing, etc.)
    Assist with technical oversight for TSRs and ensure smooth, well-planned integrations with other client-side components
    Maintain various TSR support management tools, Create client-side application installation scripts using automated tools, Create boot disks/devices to install desktop imaging for field TSRs, Create problem records, test and deploy patches and validate the functionality of automated processes
    Provide recommendations for improvement of end-user management tools
    Execute assignments by following established procedures using a high degree of creativity and latitude as necessary
    Effectively communicate with end-users providing information, advice and guidance; interact with customers in a helpful, positive manner with customer satisfaction being the objective
    Implement changes and participate in project roll-outs, Maintain lab environment to image PCs; configure equipment to specifications
    Provide operational feedback to management, reporting any inaccuracies or incorrect data and Participate in technical peer ticket reviews
    Record training workshops and post-recordings
    Respond to duty phone calls during regular business hours; some travel may be required
    May provide training to tier-one support, peers and end-users; schedule and coordinate training in I-Learn
    Perform audit tasks as directed by management and Document changes to the environment

    QUALIFICATIONS

    Bachelor’s degree in related field or equivalent professional experience Work Experience: 6+ years of field-related user support experience with PCs, hardware, software, network, end-user desktop applications and virtualization or an equivalent combination of education and experience
     Certifications, Licenses: Two or more technical certifications such as Microsoft Certified Desktop Technician, A+, Network+, or comparable experience is an added advantage.
    Demonstrated Skills & Abilities: Expert-level knowledge of a variety of operating systems, hardware platforms, technical disciplines, virtualization, end-user applications, wired and wireless network connectivity and/or video conferencing platforms.
    Proven experience in the following areas: Complex asset management practices Network technologies pertaining to system connectivity and troubleshooting
    Effective interpersonal, collaborative and communication skills with a strong emphasis on customer service
    Ability to maintain confidentiality and provide support to General Authorities.
    Advanced understanding of IT business functions, Knowledge of enterprise process governance standards
    Understand and articulate business problems in both business and technical terms
    Proven ability to be proactive, detail-oriented, dependable and appropriately prioritize tasks, multiple customer requests and assignments from management
    Proven ability to work independently while contributing to the strategic planning of the team
    Experience understanding and solving business problems and articulating technical solutions Requires in-depth knowledge and experience
    This job operates in a professional office environment To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

    Apply via :

    epej.fa.us2.oraclecloud.com

  • MEAL Coordinator Programme Development, Grants & Partnerships Coordinator Monitoring, Evaluation, Accountability and Learning (MEAL) Officer Project Assistant – Entrepreneurship Development Area Finance Officer – Turkana Programme Coordinator – Refugee & Host Community Programming Intern – Multi Purpose Cash Transfer Assistant

    MEAL Coordinator Programme Development, Grants & Partnerships Coordinator Monitoring, Evaluation, Accountability and Learning (MEAL) Officer Project Assistant – Entrepreneurship Development Area Finance Officer – Turkana Programme Coordinator – Refugee & Host Community Programming Intern – Multi Purpose Cash Transfer Assistant

    ROLE PURPOSE:

    The MEAL Coordinator is a technical role and heads the MEAL function in the DCA Kenya Country Office (CO). The MEAL Coordinator will lead on the development and strategic direction of DCA’s Monitoring, Evaluation, Accountability and Learning (MEAL) systems, policies, and procedures. The position will lead in developing, implementing, and maintaining effective and appropriate M&E systems for DCA-led projects and providing technical support to partners. The post will involve coordination with project management teams and partner focal points in line with donor reporting requirements, and with DCA guidelines and best practices.

    Key responsibilities:

    Take the lead in implementing the DCA MEAL policy and guidelines, coordinating with and providing technical support to field-based DCA MEAL staff on the same.
    Participate and play a leading role in the development and roll-out of a MEAL strategy for the DCA Kenya CO.
    Offer technical guidance for a strong MEAL system and processes throughout the project cycle from the design, start up, implementation to close-out and learning.
    Drive the use of learning and evidence from internal and external sources including previous projects to advise innovative proposal designs, Theory of Change (ToC) and program adaptation. Lead MEAL team proposal inputs including the development of proposed log frames, indicators, and MEAL approaches.
    Developing and operationalizing, logical frameworks, MEAL plans, data collection tools, processes for data management, complaints handling and feedback, quality checks and audits, and data visualization.
    Produce high-quality data, analysis, reports, presentations, and dashboards of key findings that foster learning and decision-making and share in key meetings such as project learning meetings and strategic senior leadership team (SLT) meetings.
    Analyse partner project data and reports, draw lessons learned and propose corrective measures to partners and DCA staff where necessary.
    Collaborating with DCA and partner project staff and the DCA Programme Development, Grants & Partnerships Coordinator, review donor reporting in advance of submission to ensure quality and accuracy and working closely with MEAL teams in field sites to ensure proper reporting of data.
    Working closely with the HoP, coordinate and facilitate inputs to the annual Country Programme report compilation.
    Supporting project and / or grant closeout and learning meetings to ensure sharing and capturing of lessons learnt.
    In close consultations with the HoP, plan and undertake monitoring visits to partners / projects and document actions / learning via monitoring reports.
    Provide technical leadership for the design, methodology, and conduct of surveys such as baseline and endline, and the commission of evaluations and any other assessments as required in coordination with DCA and partner MEAL & project staff where applicable.
    Provide ongoing support to project teams, partners, and rights holders to mainstream M&E systems; identify skill gaps that can be addressed through targeted organizational capacity support. Plan, organize and conduct MEAL capacity assessments & develop and implement capacity building plans for both partner & DCA project and MEAL staff.
    Serve as the DCA Kenya Core Humanitarian Standard (CHS)/Accountability focal point. Leading on reviewing and enhancing DCA and partner complaints handling and feedback mechanisms, and providing technical leadership on periodic ‘Listen, Learn, Act’ surveys.
    Contribute to evidence-based decision-making on programme design and implementation, notably through making monitoring, review, and evaluations findings accessible, developing innovative, user-friendly, and informative products.
    In cooperation with the Communications & Events Assistant and project staff, produce human interest stories, case stories, periodic SITREPs, quarterly newsletters, and other visibility materials communicating DCA and partner’s work, achievements and learning.

    Required Education, Experience & Skills

    A University degree in a relevant subject area (statistics, monitoring & evaluation, data management, social science, public health, economic development, or a related field) – a technical degree together with additional relevant work experience may substitute for education.
    A minimum 6 years of working experience within Monitoring, Evaluation, Accountability, and Learning-related functions.
    Experience in conducting research.
    Leadership experience and validated technical skills in setting up quality MEAL systems that lead to evidence-based decision-making.
    Knowledge of MEAL for international donors including EU, ECHO, Danida, NORAD and other institutional donors.
    Knowledge of and experience in working with local and international partners and the private sector.
    Enjoys and is good at liaison, building relations and networking.
    Good interpersonal and communication skills with experience in engaging with people of different cultures and backgrounds.
    Flexible, pro-active, self-motivated and good at coordinating and organizing own work as well as that of the team, while managing several processes at a time. This should be combined with a strong attention to detail.
    Knowledge of DCA’s programmatic areas is an advantage.

    The deadline for applications is 7th January 2024.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Zonal Sales & Collection Manager Collections Officer

    Zonal Sales & Collection Manager Collections Officer

    Job Purpose/Mission 

    The Zonal Sales and Collection Manager will oversee sales and portfolio health in the region under their stewardship and will be responsible for developing and managing a highly motivated sales and collection team, ensuring that they collect to the full. This is an exciting role which requires understanding our customer base as well as the diversity of the Kenya renewable energy and financial market while ensuring the correct implementation of the commercial strategy. The Zonal Sales & Collection Manager needs to have the determination and vision to embody our core values including: the ability to Think Big and Make It Happen, while always ensuring Exceptional Customer Experience. 

    Responsibilities 
    Sales Strategy, Collection management and team leadership 

    Breaking down Zonal Strategies into ward level tactics and driving implementation to achieve set KPIs for Sales & Portfolio Health. 
    Communicate monthly & weekly Sales and Loan collection targets while providing required support to achieve them. 
    Inspire, Motivate and Mentor Sales team at ward and zonal level. 
    Ensure that the teams they oversee are highly motivated with structured planning. 
    Supervise Stock movement to ensure Zero stock loss in theregion of operation as well as provide volume forecasts on required stock by SKU. 
    Deliver Zonal Sales Volumesas per Contribution target set and in line with revenue goals/Kit Mix. 
    Continuously synthesize feedback from the field team and drive the resolution on challenges that may affect attainment of ser goals. 
    Manage and follow up sales and loan collection performance within the zones. 
    Recruit, Train and Retain Area Agent Leads as well as Sales Agents. 
    Supervise the zonal trainer in building sales and collection capabilities of sales team. 

    Customer Management 

    Provide guidance to ensure field teams provide exceptional Customer Experience at every customer touch point in collaboration with Customer Experience Team. 
    In collaboration with Customer Finance and Customer Experience drive the implementation of Portfolio Repayment and Customer Clinics to increase customer touch points that will improve portfolio health and customer experience. 

    Reports/ Reporting 

    Daily, Weekly and Monthly Reporting on ALL KPIs as required. 
    Actively participate on monitors competition in collaboration with the Product Dev team 
    Escalate Identified risks and define possible mitigation measures. 

    At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 
    We believe that great managers: 

    Deliver ambitious results: As a highperforming and accountable leader, you create an environmentenabling effective action and bold decision which contribute to successful delivery of results. 
    Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 
    Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 
    Are accessible: As an accessible leader, you develop and maintain deep connections with stakeholders through approachabiltiy and active listening. 
    Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

    Knowledge and Skills 
     Experience: 

    6 years’ experience within service subscription industry or Insurance or asset financing leading a team. 
    Sales Success Track record.
    Loan Sales & Portfolio Management experience 
    Experience in the development of Sales Strategies and loan collection strategies. 
    Computer skills in a Microsoft Windows environment. 
    Good oral and written communication. 
    Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positvie and constructive attitude and demeanour.  
    Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity. 
    Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision.
    Excellent organizational skills and attention to detail.
    Agility and innovation.

    Qualifications: 

    Bachelor’s degree in business administration or relevant field. 

    Language(s): 

    English 
    Kiswahili 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Researcher- Food Systems

    Researcher- Food Systems

    Duties/Responsibilities

    Conduct research on food systems which may include community-based, school based or desk-based research including applied research. Tasks may include study conceptualization and design, project management and coordination including overseeing field work, data management, data analysis, report writing.
    Conduct research to understand linkages between climate change, food systems and nutrition to inform food systems transformation and climate action.
    Develop and test strategies to inform policy & practice to catalyze food systems transformation to enhance food security and nutrition as appropriate.
    Lead and contribute to proposal development.
    Lead and contribute to scientific writing.
    Supervise, mentor and train junior research staff at the Center.
    Lead policy engagement, knowledge translation and communication to appropriate audiences.

    Qualifications, Skills, and Experience

    PhD in Nutrition, Public Health, Food Systems or closely related fields.
    Strong writing skills and good record of publications on relevant areas in sub- Saharan Africa.
    At least six years’ post-doctoral experience in research in Food Systems including research related to food production, distribution, value addition, consumption and relationship with nutrition and health.
    Experience in developing proposals and attracting research grants, particularly in nutrition or food systems.
    Demonstrated experience in managing research teams and partnerships.
    Proven experience in conducting household surveys.
    Strong quantitative skills (managing, analyzing and interpreting data), with extensive familiarity with quantitative statistical packages (e.g. STATA, SAS or SPSS).
    Computer literacy in Microsoft packages (e.g. MS Word, MS PowerPoint and MS Excel).
    Excellent interpersonal and organizational skills and ability to work in a culturally diverse team.

    Desirable

    Expertise/experience in maternal, infant and young child nutrition/nutrition in the first 1000 days plus, child nutrition including preschool and school going children, and adolescent nutrition.
    Expertise in human-rights based approach to food systems.
    Training and/or experience with work on climate change including sustainable food systems approaches and linking climate change, food systems and nutrition and health.
    Expertise in qualitative methods, including familiarity with qualitative analysis software packages (e.g. NVivo).

    Apply via :

    nel.com

  • Temporary People and Culture, Talent Acquisition Associate

    Temporary People and Culture, Talent Acquisition Associate

    Position Summary

    The jobholder will be responsible for supporting the hiring process, updating, and tracking metrics. She/he will implement sourcing methods, schedule interviews, advise managers on interviewing techniques, and build professional networks. A proven track record in leading and managing from the front in recruitment is essential and possessing good experience in the region. This includes and not limited to contract management, employee relations, database management and onboarding.
    This position will support various departments across the organization.

    Responsibilities:

    In liaison with the supervisor, provide guidance to managers on the recruitment process including, appropriate compensation packages and recruitment options and job boards.
    Circulate vacancies and place them on appropriate job boards and ensure job advertisements on AWF website are up to date.
    Generate employment offer letters and contracts which includes facilitating all signatures electronically and these documents filed promptly.
    Manage and train various teams in hiring the right candidates.
    Generate employment offer letters and contracts, including new contracts, amendments, and renewals and electronically file executed documents.
    Support employee onboarding, off boarding and ongoing people related processes in the relevant countries.
    Craft job descriptions and post job advertisements on various job boards.
    Develop and recommend global recruitment strategies to ensure successful searches.
    Improve and maintain recruitment database and develop strategic recruitment priorities.
    Review and recommend global recruitment systems, policies, procedures, tools and templates to ensure streamlined, effective, and high-quality services are delivered, with regular recruitment metrics and reporting on progress.
    Identify potential candidates through various channels such as advertising, databases, contacts/networks, headhunt, and the merging talent sources.
    Conduct reference checks for potential candidates and lead salary negotiations.
    Identify difficult openings and examine the best method to fill them.
    Build relations with candidates through social media and at events.
    Coordinate with hiring managers to set selection criteria for future hires.
    Coordinate interviews and interview guides with Hiring Managers.

    Other Duties

    Participate in AWF’s People and Culture change initiatives.
    Support the management of compliance issues.
    Serve as a trusted partner to leaders and staff.

    Requirements And Skills

    Bachelor’s degree in human resources, Business Administration, Labor Relations, Psychology or related.
    At least 6 years progressive experience in Human Resources and consistent with above responsibilities.
    Fluency in written and spoken English and French is an added advantage.
    Excellent organizational skills: able to multitask in a fast paced environment.
    Ability to provide good customer service with patience and a sense of urgency.
    Ability to work collaboratively with all levels of staff posing extensive interviewing experience.
    Must have a thorough knowledge of recruitment and selection techniques and compliance regulations.
    Ability to prioritize tasks, organize large volume of work and work independently.
    Ability to work under strict deadlines.
    High emotional intelligence with excellent interpersonal skills.
    Strong problem-solving skills, organizational skills and attentive to detail.

    Apply via :

    recruiting.ultipro.com

  • Senior Marketing Officer

    Senior Marketing Officer

    Main Role

    As a Senior Marketing Officer specializing in Pension at Kuscco Mutual Assurance, you will play a pivotal role in developing and executing comprehensive marketing strategies to promote our pension products and services. You will be responsible for creating and implementing effective marketing campaigns, managing client relationships, and driving business growth within the pension segment.

    Duties & Responsibilities

    Contribute to the formulation of strategic marketing plans for pension products.
    Acquiring new business by identifying and exploiting new business opportunities in the market.
    Looking for and opening new markets by developing new strategies and campaigns aimed at increasing market penetration.
    Preparation of RFPs/Tenders for pension business.
    Communicating new product and/or regulatory developments to prospective clients
    Develop relationships with key administrators/brokers.
    Collaborate with cross-functional teams to align marketing strategies with overall business objectives.
    Design, execute, and monitor marketing campaigns targeting pension customers.
    Conduct market research to identify trends, competitor activities, and customer preferences in the pension industry.
    Provide insights to enhance product development and positioning.
    Identify opportunities for upselling and cross-selling pension products.
    Ensure consistent branding across all pension-related marketing materials.
    Work closely with external partners and agencies to enhance marketing effectiveness.
    Monitor and analyse the performance of marketing campaigns, providing insights for continuous improvement.
    Utilize key performance indicators (KPIs) to evaluate the success of pension marketing initiatives.
    Develop and implement brand awareness initiatives to position KUSCCO Mutual Assurance as a leader in the pension market.
    Stay informed about regulatory changes and compliance requirements related to pension products.
    Ensure all marketing activities adhere to industry regulations and internal policies.

    Minimum Academic Qualifications & Experience

    Bachelor’s degree in Marketing, Business, or a related field.
    Proven Six (6) years of experience in marketing roles within the insurance or financial services industry, with a focus on pension products.
    Professional certifications in MSK or CIM are desirable.
    In-depth knowledge of pension products, regulations, and market dynamics.
    Strong strategic thinking, analytical, and problem-solving skills.
    Excellent communication and interpersonal skills.
    Proficiency in using marketing tools and platforms.
    Ability to work independently and collaboratively in a team environment.

    If you believe your experience, competencies and qualifications match the job and role specifications described; send your application letter (stating current and expected pay) & updated CV (with details of at least 3 referees one of which must be immediate or former supervisor) addressed to the Chief Executive Officer to reach us on or before 29th December 2023 by email to: recruitment@kusccomutual.co.ke

    Apply via :

    recruitment@kusccomutual.co.ke

  • Terms of Reference (TOR): Research and Learning Consultant

    Terms of Reference (TOR): Research and Learning Consultant

    Background

    We’re looking for an experienced consultant to support us in understanding the persistent issue of teenage pregnancy by conducting a situational analysis, engaging with key stakeholders, and compiling all insights into a coherent report. The organization seeks a qualified Research and Learning consultant to facilitate this task.

    What You’ll Do
    The selected consultant will be responsible for the following tasks:
    Literature Review:
    Undertake a thorough literature review on ASRH, focusing on unanswered questions and gaps in existing knowledge, including;

    Why is teenage pregnancy a persistent problem in Kenya? What are the key barriers and enablers?
    Which intersectional lens can we use to segment young people without leaving anyone behind?
    What is the correlation between school completion and teenage pregnancy? What are the related contributing factors to teenage pregnancy, like HIV? SGBV, school completion?
    What about health-seeking behavior amongst adolescent girls and young people?
    How is the experience for AGYP?What/how do AGYW relate to , and think about current access/content in SRH?
    Does the health system empower adolescent girls and young persons to interact with the SRH services and information, if any?

    Research Report Compilation:

    Compile a research report incorporating findings from other consultant reports, consolidating relevant data to inform the project.
    Qualitative Report Compilation
    Compile a qualitative report based on data collected from design sprints and Focus Group Discussions (FGDs) to identify themes and insights.

    Tool Development:

    Review research tools for the KII and FGD, including interview and discussion guides, to be used in engaging with teenagers and key stakeholders.
    Ethical Framework Development
    Develop a framework for ethical considerations in conducting research involving teenagers.
    Undertake Key Informant Interviews:
    Conduct Key Informant Interviews (KIIs) with key system actors to understand systemic challenges and opportunities related to ASRH.

    Deliverables

    Develop Interview and discussion guides for engaging teenagers and key stakeholders.
    Conduct key informant interviews.
    Comprehensive literature review on ASRH with a focus on unanswered questions.
    Research report compiling findings from other reports.
    Qualitative report highlighting themes and insights from design sprint FGDs.
    KII findings report on systemic challenges and opportunities in ASRH.

    Expected Commitment

    The consultancy is expected to be completed between January and February 2024.

    Who You Are

    Demonstrable technical skills in design, fieldwork, data analysis and reporting for large-scale and panel surveys, including outcome evaluations, within one or more of the media, communications, international development or social change sectors.
    Direct experience in evaluating digital user-facing interventions, including contributions to the design process with respect to back-end measurement needs and the pathway to achieving necessary project outputs through digital data capture. 
    Hands-on experience in applied research in emerging markets or developing contexts using a wide range of qualitative and quantitative methodologies.
    Proven experience conducting research and evaluations related to Adolescent Sexual and Reproductive Health.
    Strong knowledge of ethical considerations in research involving teenagers.
    Demonstrated ability to compile and analyze qualitative and quantitative data.
    Excellent communication and report writing skills.
    Great interpersonal communication skills
    Strong cultural awareness and sensitivity about the cultures within which Girl Effect operates.
    Experience coordinating work-streams across multiple geographies and ability to work effectively in multicultural teams with varying expertise, skills and backgrounds.
    Excellent written and spoken English and Swahili, with an ability to cut through complexity and communicate effectively to multi-disciplinary audiences.
    Creative and inquisitive mindset with strong communication and organizational skills.
    Commitment to realizing girls’ potential and to the Girl Effect’s vision and values.
    Background in evaluating programmes related to women and girls is also highly desirable. 
    Bachelor’s degree.
    6+ years of experience.

    To apply for this opportunity, please submit a proposal by email with the subject line “Research and learning Consultant” to suppliers@girleffect.org 

    Apply via :

    suppliers@girleffect.org