Job Experience: Experience of 6 years

  • Head of Programmes

    Head of Programmes

    QUALIFICATIONS
    Essential knowledge and interests
    Proven interest and competency in at least three of the following themes:

    Education and training
    Social research and evidence based policy
    Gender and social inclusion
    Conflict analysis
    Knowledge management

    Essential qualifications and skills

    University qualification at Masters level in a relevant subject.
    Minimum of six years’ relevant programme and organizational management experience in the development sector or relevant field.
    Fluent spoken and written English.
    Excellent written and verbal communication skills.
    Strong analytical skills and proven capacity to develop and implement strategic plans.
    Experience of conducting and managing research.
    Experience of working in the international NGO Sector.
    Proven operational and project management experience.
    Experience of developing and managing organizational budgets.
    A team player with proven management and leadership experience, and excellent interpersonal skills.
    Proven experience of developing and implementing monitoring and evaluation systems.
    Able to travel.

    Desirable experience and skills

    Knowledge and working experience in one or more countries where RVI works.
    Spoken and written French and/ or one or more language of eastern Africa.
    Experience of working with donors and proven success in fundraising.
    Knowledge and practical experience of designing and implementing research.
    Good presentational and facilitation skills.
    Human resources management.

    KEY RESPONSIBILITIES
    Programme Oversight, Development, and Coordination

    Supervise and support the management of existing RVI programmes in Africa, developing working practices and tools for effective project management and implementation.
    Coordinate and support exchanges and synergies between programmes.
    Provide strategic leadership, and support RVI staff in the design and development of new projects and proposals.
    Support the development of relations with project partners and collaborations with other like-minded regional and international organizations.
    Develop and maintain systems for monitoring the quality and impact of RVI’s work, including standards of research.
    Ensure documentation of projects, including narrative reports, budgets and lessons learnt reports, and promote best practice in these areas within the Institute.
    Maintain oversight of programme budgets, monitoring income and expenditure and ensuring that financial reporting complies with RVI’s procedures and policies and the requirements of funders.
    Participate in projects as a researcher or project manager where your services are specified in the proposal or are otherwise appropriate.
    Support and advise the RVI education team in the design and implementation of existing training courses and the development of new ones.
    Advise and assist in the peer-review, author management, editing and preparation of RVI publications.

    Strategic Development

    Work with the Executive Director to advance the development and operationalization of the Institute’s strategy, in consultation with colleagues, Trustees and Fellows.
    Oversee the development and implementation of RVI’s annual work plan, together with programme managers and other staff.

    Partnerships, Collaborations and Networking

    Cultivate and expand RVI’s network of international consultants and regional specialists, and collaborating institutions, including regional and local NGOs and educational and research organizations.
    Represent RVI in external engagements with government and civil society actors.

    Personnel Management and Development

    Line manage RVI Programme Managers.
    Work with staff to identify organizational staffing needs.
    Support the professional development of staff through structured trainings.
    Assist in the recruitment, hiring and supervision of staff and consultants.
    When required, prepare and approve job descriptions of programme personnel.
    Deputize for the Executive Director as required.

    Fundraising and Communications

    Support the expansion and diversification of RVI’s funding sources.
    Work with Programme Managers to identify new projects and funding opportunities, and prepare funding bids and proposals that fall within the aims of the Institute and support the long-term development of RVI’s programmes.
    Negotiate and conclude funding agreements with funders.
    Monitor the implementation of programmes, and develop tools and systems to do this.
    Ensure compliance with donor contract requirements, and RVI’s own internal policies and procedures.
    Represent RVI in discussions with funders, international organizations and officials from governments of the countries in the region, and at seminars and conferences.
    Publicize RVI and raise its profile in the region through participation in public events, official functions and media appearances.

    Knowledge Management

    Maintain an on-going analysis of political, social and economic developments in the regions and countries where RVI works, ensuring that RVI’s programmes, operations and strategies are informed by this analysis.
    Ensure reporting on RVI programmes is completed on schedule and is of expected quality.
    Oversee preparation of monthly narrative and financial reports for RVI internal circulation.
    Chair weekly meetings of Nairobi-based RVI staff according to an established schedule, and bi-monthly meetings with programme managers.
    Assist in the collection and addition of new contacts to the RVI contact database and updating of existing contacts.
    Maintain contact and calendar data in Daylite or other database software used by RVI; file documents appropriately in RVI Dropbox or other RVI online storage systems.
    Assist in the creation, testing, revision and updating of manuals, templates and guidelines related to the areas of responsibility outlined in this job description.

    Security

    Ensure that RVI’s programme of work is delivered in a safe and secure manner.
    Monitor the security situation in countries where RVI works.
    Develop and update RVI security protocols in consultation with staff and the Executive Director.
    Ensure adherence to security protocols and procedures for programmes in Africa.

  • Procurement Controller

    Procurement Controller

    Job Summary
    A team player with the ability to effectively add value to enabling good patient outcomes and shape best clinical and non-clinical practice.

    Job Description

    Procurement Controller: REF/PC/04/18
    KEY DUTIES AND RESPONSIBILITIES:

    Providing leadership and guidance to user departments in the development of specifications.
    Ensuring efficient and cost – effective sourcing and delivery of materials, services and/or equipment to user departments.
    Developing and implementing sourcing strategies for spend management, supplier development and management, category buying, contracts, vendor managed inventory and rating processes amongst others.
    Leading supplier pre-qualification, selection and development processes, quotation and tender processes in a timely and transparent manner.
    Contributing to lead-time reduction and demand management initiatives so as to optimize inventory levels.
    Ensure cost-effectiveness, quality and timely procurement and delivery of all supplies services.
    Managing development and preparation of contracts and ensuring all contracts renewals reviews are done on time.
    Preparing appropriate financial, inventory and other reports.
    Any other duty as may be assigned by from time to time.

    QUALIFICATIONS, SKILLS AND EXPERIENCE:

    Bachelor’s Degree in Commerce, Economics, Supply Chain Management or any other related area.
    CIPS Graduate Diploma in Purchasing and Supply.
    Over 6 years’ experience in local and international procurement
    Highly analytical
    Excellent negotiation skills
    Good interpersonal and communication skills
    High level of integrity

    If your background, experience and competence match the above specifications, please submit your application quoting the reference and include your current remuneration, testimonials and full contact details of 3 referees to be received not later than 15th May 2018. Only shortlisted candidates will be contacted.
    ***THE NAIROBI HOSPITAL DOES NOT CHARGE FOR INTERVIEWS***

  • Client Support & Initiatives Lead

    Client Support & Initiatives Lead

    Purpose and Objective of the Job
    Responsible for the overall client deliverables for the Buy business and operations in East Africa (EA). This role leads and coordinates the operations teams to ensure sustainable best in class operations processes & SOP Compliance including Business Process improvement activities. A key part of this role involves coordinating and ensuring a high performing Operations team with high capability to deliver results. This is a business partnership role to the Commercial leaders and their teams to deliver the required Operations targets in line with client and business expectations
    Principal accountabilities:

    Drive key growth initiatives within the region through effective collaboration with commercial and operations and technology teams to achieve the desired quality and optimum cost.
    Align local Operations actions and priorities to the commercial strategy, priorities and projects; proactively gather future client needs and incorporate them into the Operations Roadmap and strategic plans.
    Advice, support and effectively coordinate the Operations teams to deliver to expected business outcomes and to client expectations ensuring achievement of all KPIs.
    Continuously collaborate with the CS teams to identify new revenue generating opportunities through existing or new services.
    Set up cross functional SLAs for client inquiries monitoring the performance and implementing areas for improvement
    Drive client centric and One Nielsen behaviors ensuring end to end client enquiry resolution and generating the required communication across clients, the commercial and operations teams.
    Critically analyze client queries to identify key issues with the business and the impact on clients. Generate actions to minimize the impact and enable preventative measures with the operations teams to avoid recurrence.
    Prepare the monthly Operations dashboard and drive productivity to achieve optimal cost management. Propose application, process and functional improvements to address risk and opportunity areas that will facilitate both increased efficiency and improved standards.
    Provide advice and insights to drive effective and efficient decision making to support short term and long term business goals.
    Drive Business Process improvement activities locally using it as a key method for optimizing processes in areas such as quality improvement and cycle time reduction.
    Track client satisfaction, initiate and implement all necessary actions to restore/upgrade service levels to ensure client business needs are met and that services provided exceed client expectations.
    Define effective KPIs, metrics and control mechanisms in collaboration with the contact of execution (COE) and monitor the key business indicators in light of client impact and overall business expectations.
    Effectively coordinate and efficiently finalize costing of projects and manage cost and workload drivers across the operations functions. Understand the budgeting process – actual vs OP variances and provide input for the forecasting process.
    Create a high performance and accountability work environment utilizing employees’ feedback and best demonstrated practices identified in other organizations and /or countries.

    Knowledge and Skills Required

     
    Minimum of an Undergraduate degree.
    At least 6 years’ experience in operations, client service or business process improvement.
    A demonstrated track record/ability to effectively influence people and teams with multi-cultural backgrounds within a multi-functional matrix organization.
    Ability to translate organisation strategy into clear operational outcomes and work closely with senior leaders to deliver this.
    Project management skills and a good understanding of client requirements is essential.
    Business financial acumen with an understanding of and an ability to apply financial principles to business projects and plans.
    A good understanding of Nielsen’s business, services and clients in East Africa.
    Ability to think clearly and apply problem solving techniques in a pressurized situation is essential.
    Ability to bring about a significant positive change in business processes, people and teams.
    Excellent verbal and written communication skills with the demonstrated ability to effectively resolve conflicts.
    High proficiency in the use of Microsoft Office Desktop tools (Excel & PowerPoint)

  • Insurance Operations and Support Services Manager 

Research Manager

    Insurance Operations and Support Services Manager Research Manager

    Job Description

    The Position:
    Reporting to the Managing Director/ Principal Officer, KCBIA the position is responsible for ensuring a strong operational foundation and service delivery through the implementation of frameworks, and managing risks. The position shall manage and oversee teams responsible for the underwriting and claims activities, ICT systems, digital initiatives and projects.
    Key Responsibilities:

    To develop and lead the implementation of the Insurance Operations and Support Services strategy in line with the overall KCBIA Strategy; to ensure achievement of profitability targets through revenue maximization, prudent cost and risk management.
    Define, implement and maintain appropriate operations frameworks standards and principles across the business to maximize synergy, sharing of best practice and commercial benefit including quality assurance of the banks process environment.
    Responsible for managing and coordinating all underwriting and claims activities in the Company, Risk assessment, business review, acquisition and retention of profitable business mitigating losses.
    Champion the delivery of excellent customer service and utilize customer feedback to evaluate operational success and to initiate process or service improvements.
    Provide leadership in the design of all the Company’s processes and procedures to ensure that there is an effective process management framework that focuses on the customer, and addresses the risks that are inherent in the business.
    Ensure process improvement through the development and review of new/current processes, procedures and deployment of new technology that improves the efficiency of Insurance operations and/or the company as a whole.
    Proactively manage all risk arising from operations by consistently applying the risk management framework across the company.
    Ensure compliance with company policies, procedures, regulatory requirements and risk management for all claims operations under their management.
    Provide oversight to the Information and technology unit, be responsible for ensuring seamless system operations, identify and implement initiatives that improve cycle time, increase capacity and/or reduce expenses to support growth of business.
    Develop, implement and maintain a value adding regime of key performance indicators, business metrics and external benchmarking data that enables business decisions.
    Provide effective project management leadership and methods to ensure that priorities are established, and undertake quality assurance on the implementation of new projects and business initiatives.
    To build and maintain collaborative and strategic relationships with relevant people in the industry, customers, regulators, KCB Group and other stakeholders, to ensure efficient delivery of business solutions.
    Maintains a detailed and current understanding of the Insurance industry; (at a macro, current market structures, trends; enabling technologies regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
    Lead, motivate, and continuously develop a credible high performing team.

    The Person:
    For the above position, the successful applicant should meet the following criteria:

    Degree in Insurance, or Business, Finance, or other related field from an accredited institution and relevant Insurance professional qualifications. (CII)
    Have at least 6 years management experience in insurance specializing in general insurance operations and must have:
    Experience in a busy insurance operations department.
    Experience in underwriting and claims management.
    Proven experience in in analyzing and/or re-engineering business operations policies, process and procedures.
    Experience in project management.
    Broad and deep knowledge of departmental and enterprise-wide operations, products, programs, technology, distribution channels and competitive landscape.
    Demonstrated ability to understand complex business strategies, identify opportunities for process redesign and improvement and conceptualize solutions.
    Have appreciation and operating knowledge of the general insurance industry (especially operating dynamics of East Africa), market and global trends as well as challenges
    Have extensive knowledge of statutory and regulatory requirements processes, procedures and operations of insurance companies and brokers.
    Excellent written and verbal communication skills, with the ability to effectively collaborate with other departments/stakeholders in the successful resolution of operational issues.
    Demonstrable cross-cultural, people and relationship management skills, interpersonal skills, networking and negotiation skills, with ability to lead a team and foster a cohesive working environment.
    Highest standards of personal conduct, professional performance and business ethics

    The above positions are demanding roles for which the Bank will provide a competitive remuneration package to the successful candidate.

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  • Assistant Director Governance 

Manager Finance And Accounts 

Corporation Secretary 

Manager, ICT

    Assistant Director Governance Manager Finance And Accounts Corporation Secretary Manager, ICT

    003 ASSISTANT DIRECTOR GOVERNANCE KWT 4:
    Job Descriptions
    An Officer in this grade will be reporting to Deputy Director- Protection, Conservation and Rehabilitation and will be responsible for:-

    Coordination of security of the water towers for ecosystem governance and protection;
    Resolving conflicts of various actors within the water towers under jurisdiction;
    Coordinating gazettement of catchment lands;
    Preparation of quarterly and annual status reports;
    Overseeing zonation, recovery and rehabilitation of critical water catchment areas and biodiversity hotspots;
    Providing guidelines on condition of use, control and recovery of encroached catchment areas;
    Formulating management standards for sustainable use in water towers;
    Mentoring and coaching of officers under him/her.

    For appointment to this grade a candidate must:-
    Job specifications

    Have a Master’s degree in Public Administration, Public Policy and Conflict Resolution or in any other related field;
    Be in possession of a Bachelor’s degree in any of the following fields:- Natural Resource Management, Environmental Science, Public Administration, Social Science or any other related field;
    Para military training is mandatory;
    Have attended a management course lasting not less than four (4) weeks
    Have relevant computer applications skills
    Demonstrate communication and leadership skills
    Demonstrate understanding of international treaties and conventions on natural resource management;
    Demonstrate a clear understanding of the Kenya Water Agency Strategic Plan, the Kenya Vision 2030 and related National development goals
    Have at least six (6) years relevant work experience, three (3) of which must be at a senior management position.
    Postgraduate studies in Environmental Management is an added advantage
    Meet the requirements of Chapter Six (6) of the Constitution of Kenya on Leadership and Integrity.

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  • Director Field Operations

    Director Field Operations

    About The Team
    Field Operations is the heart-center of operations at Komaza. We are deeply systems-oriented and enjoy the challenge of training and managing hundreds of new teammates each season. In order to plant tree farms with thousands of new farmers every year, we are laser-focused on hitting our key performance indicators. We thrive on data, and technology is playing an ever-increasing role in our day-to-day work life.
    Field Ops is ultimately responsible for the planning, coordination and timely implementation of our innovative micro-forestry model, which creates life-changing income for our farmers by growing trees more cost-efficiently than large-scale plantations. We enroll farmers; support them through land preparation; distribute inputs and seedlings; plant trees; ensure post-planting care and long-term maintenance.
    About this Role
    As Director of Field Ops, you will be responsible for orchestrating all people and processes to drive dramatic growth, while simultaneously delivering quality improvements across the value chain. This role calls for a proven generalist operations superstar with the ability to grow a complex farmer extension network; this is not a “forestry expert” role. To succeed, you will need to be an inspirational team leader and very detail-oriented manager, but must not act like a “boss.” You will be responsible for driving growth at both strategic and deeply operational levels. This is a very demanding role that will require a lot of hands-on work, not a lot of high-level delegation. You will be responsible for detailed planning, coordinating, quality control, coaching, and troubleshooting – anything and everything necessary to make this complex operation succeed, and scale significantly, season after season. You will report to Komaza’s VP of Operations while working closely with the Founder & CEO, as well as other senior executives.
    What You Will Do

    Build and rigorously apply world-class operations systems to plan, manage, track and report on every step in the Field Ops value chain.
    Build a Field Ops team culture of collaboration, performance, positivity, and accountability, with all motivated to help farmers and deliver forestry excellence.
    Lead dramatic growth of our core farmer operations, growing your team of field extension staff from 350 to 600+ in the next two years; achieve 10X scaling in the next 5 years to create one of East Africa’s top-three forestry assets.
    Invest in team leadership, coaching and relationship building, with a dedicated passion for developing our people, from your direct reports to frontline field staff.
    Collaborate with other operations departments (technical forestry, nursery, farmer relations, and harvest), supporting departments, and executives to define operations strategy and coordinate business resources with success.

    What You Have

    6+ years’ relevant work experience, ideally with 4+ years leading significant growth of decentralized operations and/or an extension network in East Africa.
    Proven experience leading high-performing decentralized teams with limited formal education and professional experience. You can thrive in dynamic, uber-growth situations. You’ve worked and thrived at a rapidly scaling company.
    Excellent communication skills with the aptitude to distill complex systems and detailed analysis into simple, structured processes with concrete action plans.
    High energy and enthusiasm – willing to do whatever is necessary to get the job done. You’re well organized with experience in project and change management.
    Comfort with ambiguity and uncertainty, as well as patience and perseverance in the face of serious logistical and environmental hurdles.
    Proven success working in Africa or developing country is strongly preferred.

    You’re Also

    Self-directed and intellectually curious – you know how and when to seek feedback in the pursuit of continuous improvement
    Growth-obsessed with a strong desire for personal development
    A collaborative problem solver who seeks the opinions of other teammates and departments in the development of creative and sustainable systems

    What We Expect
    We need a Director of Field Operations who wants to make a meaningful commitment to leading fast growth of this department for a minimum of 2 years. This role will be based at our current headquarters in Kilifi, Kenya for the foreseeable future. The role offers competitive salary and benefits with significant growth potential.

  • Revenue Accountant

    Revenue Accountant

    Sheerlogic is looking to engage a competent Accounting professional for the position of Revenue Accountant.
    Qualifications

    Bachelors Degree in Commerce / Business related
    Qualified Accountant CPA or ACCA
    Six years experience in similar position (Tested on supervisory skills)

    Added advantage:-

    SAP working knowledge
    Proficient with Navision
    Availability – Immediate
    Taxation matters
    Credit Control
    Masters in Finance

  • Business Analyst

    Business Analyst

    Job description
    Reporting to the General Manager SME Banking, the successful candidate will be expected to manage information and guide report requests to ensure that value is obtained. He / she will also be tasked with understanding the information required by the Senior Management & key stakeholders in order to manage the business efficiently and effectively.
    Key duties and responsibilities will be as follows:-

    Data Analysis, Interpretation and management:

    Create easy to use focused management information reports, dashboard and scorecards to drive productivity both overall for the SME segment and on a branch and employee basis.
    Help review and provide value-added analysis of information
    Work with Finance to assess the impact of actions upon financial performance and to reconcile the financial and non-financials
    Maintain a series of dashboards to inform decisions, process reviews and provide budgetary input

    Risk Reports

    Organize data gathering to ensure all monthly, quarterly and annual risk reports are collated and analysed prior to submission
    Ensure that data is signed off by relevant accountable persons and queried in accordance with SLAs in place.

    Projects Support & Management

    Assist in the development and follow through of project implementation plan
    Liaise with service providers (Internal and External) to ensure prompt delivery of key performance indicators
    Monitor performance of implementation progress against plan on an ongoing basis to identify problems and trends

    Required Qualifications and Experience

    A Bachelor’s Degree in Statistics or Computer Science or Mathematics.
    At least 6 years’ work experience in an analysis role
    Ability to process and analyse large volumes of complex data, using various standard and specialized software tools such MS Visio.
    Exceptional MS-Excel, MS-Access, MS PowerPoint and MS Word skills are mandatory to analyse, summarize, and present data in an efficient and meaningful way.
    Good understanding of Database concepts.

    Desired Competencies

    Team work – Commitment and ability to work with and in cross functional and virtual teams with the Business Units, coupled with ability for straight talking
    Effectively and concisely communicate key issues and ideas through correspondences and verbally without supervision.
    Interface with various departments effectively to ensure timely delivery of MI in agreement with SLAs in place
    Generate new efficient processes and create appealing and cutting edge analysis
    Ability to juggle priorities, multi- task and execute at speed individually and as part of a team
    Must be able to recognize, anticipate, and create solutions to issues and problems in a timely manner