Job Experience: Experience of 6 – 8 years

  • Culture and Internal Communications Manager 


            

            
            Digital Outreach Officer

    Culture and Internal Communications Manager Digital Outreach Officer

    Top Accountabilities:

    Design and execute an internal communication strategy and plan that drives employee engagement and helps build a vibrant culture of collaboration at Living Goods: Working closely with the Director of Org Design and Effectiveness and the Communications team, you will define a purposeful and creative approach that will promote connectivity among staff across the organization, drive bottom-up and top-down communications, and enable clarity and consistency around change management.
    Increase staff understanding of our organizational direction and priorities for our people. Publish information that all staff needs to know, and support consistent country communication in our countries of operation. Lead the organization of regular lunch and learns and other staff events or forums.
    Maximize digital tools and virtual events to engage staff across the organization. As we have a decentralized structure with staff operating in different countries and time zones, we seek a digital strategist who will maximize communications vehicles and tactics that create connection, bottom-up opportunities for feedback, and better clarity about organizational initiatives.
    Drive culture and positive energy: You will take ownership of helping to enhance company culture and making employees feel appreciated and celebrated and will work to execute key tactics intended to drive diversity, equity, and inclusion, and strengthen understanding of core organizational values.  You will develop a mechanism to monitor and report on DEI KPIs and targets for various teams across the organization.
    Change management. You will work cross-functionally across multiple teams—in close partnership with the People & Culture, Communications, and Global Executive/Country Leadership teams—to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders on a timely basis and through multiple channels.
    Strengthen our employer brand. You will champion staff engagement forums that amplify employee stories and experiences to drive improved internal branding and drive recruitment on our website, by inspiring applicants by the people who drive our work.
    Internal messaging: Develop and author a variety of internal and executive communications including internal newsletters, presentations, announcements, and blogs to be delivered across a variety of communications channels, including the articulation of policies, performance management cycles, and other org-wide initiatives managed through the People and Culture department.
    Internal communications consultancy services: Act as the focal point for receiving and handling requests for internal-facing communications needs, including the review, editing, and production of products targeting internal audiences. This includes the editing of presentations for select internal meetings, photography for internal events, and editing of other documents targeting internal audiences, among others.

    Qualifications & Experience Required

    Qualifications:

    Bachelor’s degree is required. Advanced degree (MA/MBA) preferred. Communications or related training is desirable. Bilingual French is not required but will be an added advantage.

    Experience:

    6-8 years of professional experience with an emphasis on communications, culture & employee engagement within a multinational environment or international non-profit.
    Strong expertise with digital communications tools to drive engagement; basic formatting and design skills with the Adobe Creative Suite, Canva and Mailchimp are a plus but not required.
    Demonstrated experience in developing content and campaigns for employee audiences.
    Proven track record of successfully managing medium-to-large scale employee projects, particularly around change management.
    You have a commitment to diversity and inclusion and experience working in a decentralized, matrixed structure. Experience successfully leading DEI and/or change management initiatives preferred.
    Strong messaging communications experience: You can write and tailor content for specific audiences that demonstrates a deep understanding of messaging, positioning, and stakeholder needs.
    Organized and creative, you’re able to easily adapt and change directions quickly when needed and can resiliently work well in a challenging environment.
    Sense of humor and easygoing personality a strong plus.
    Bilingual in French is a plus.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Bancassurance Relationship Manager

    Bancassurance Relationship Manager

    Job Purpose:

    The role holder will be responsible in leading and managing the assigned banks to distribute profitable Britam products and business through coordinating with the bancassurance head office managers, Bancassurance Officers and relationship officers to generate revenues for all lines of businesses.
    The role holder will work together with the regional team to support implementation of the specific bank strategies across different bank branches.

    Key responsibilities:

    Work closely with Team leaders within the allocated bancassurance partners to support business acquisition for all lines of businesses (GI, EMC, Life & Pension).
    Develop bank specific account strategy to unlock potential for all lines of businesses.
    Align drivers of business to deliver on all agreed service level agreements for sales and after sales support.
    Communicate Partners expectations and provide insights back to business to deliver competitively on a product or process.
    Facilitate Team working and knowledge sharing.
    Ensure profitable business growth objectives are met with each assigned Partner through new business and retention of existing business.
    Develop training calendars for Bank Partners on products and process and oversee implementation of all training programmes.
    Manage relationships of key accounts and corporate clients to support the partner sales officers/managers and Britam Banca regional relationship executives.
    Preparation and supervision of the delegated preparation of accurate and competitive quotations for insurance business and ensure they are accurate and promptly shared with the potential clients.
    Oversee the processing of tenders/RFPs and ensure required documentation is availed on time.
    Participate in product development and delivery for right fit of products to the banca partners.
    Ensure prompt follow-up on renewals to ensure that the prescribed retention ratio is achieved.
    Coordinate Bank Partner evaluation and implement recommendations.
    Collaboratively, work together with the Bancassurance Relationship Executives to achieve the  division’s given goals and objectives.
    Ensure debt management in lines with the set credit control for all business booked by self and by assigned banca relationship executives for the assigned bank partners.
    Ensure quarterly service meetings for all assigned partners.
    Ensure preparation of expense budgets and revenue targets as shall be stipulated from time to time.
    Delegated Authority: As per the approved Delegated Authority Matrix. 

    Knowledge, experience and qualifications required

    Bachelor of Commerce degree or any other business-related degree.
    Professional qualification in Insurance (ACII, FLMI or IIK)
    6-8 years’ experience in insurance/banking/financial services two of which must be in relationship management.

    Leadership category responsibility framework (Core Competencies)
    Emerging Leaders in Britam need to:

    Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets.
    Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
    Ensure that department priorities are adhered to and effectively communicated.
    Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
    Embody a high performance, proactive culture.
    Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
    Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
    Effectively set and monitor priorities and objectives for more junior staff.
    Understand and communicate objectives in relation to the larger organisational impact.
    Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
    Appropriately model the company values while setting the pace and energy for delivering.
    Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
    Provide access to accurate and consistent information and services across all channels.
    Ensure a seamless experience for clients. Improve service delivery for clients.
    Engage in continuous brand building to become the trusted partners to clients.

    Apply via :

    britam.taleo.net

  • Employee Relations Partner

    Employee Relations Partner

    Major Responsibilities:

    Conduct reviews of complex Employee Relations (ER) issues in a fast-paced environment, including intake meetings, background research, interviews, and de-brief meetings with various partners.
    Provide direction and partner with Country Program leadership and HR colleagues on a range of workplace matters.
    Prepare case overview summaries, findings, recommendations, and final reports, written clearly and concisely, both orally and in writing, with compelling presentation of facts, analysis, and conclusions to IRC Leadership.
    Demonstrate understanding of laws, regulations, concepts, and practices applicable to workplace reviews and assessments and all aspects of employment, and provide consultation and advice to a variety of partners, as needed.
    Establish trustful and supportive professional relationships, engaging with diverse partners in the US and global context. Discern systemic issues revealed during the investigative process.
    Develop and deliver trainings designed to proactively address employee relations issues, promote standard methodology and improve compliance.
    Build capacity of HR colleagues in the management of employee relations reviews and assessments. Develop and lead interactive training in virtual and in-person settings.
    Passion for IRC’s humanitarian mission!

    Job Requirements:

    Work Experience:

    6-8 years related experience in Human Resources, Employee Relations or as a Workplace Investigator, preferably in an in-house environment, including experience conducting employee relations reviews and providing guidance on complex and sometimes urgent employee relations issues.
    Experience with management of highly critical information, and ability to maintain confidentiality, including legal and financial information.
    Proven track record of interacting respectfully with people from diverse backgrounds and cultures, and communicating effectively across multiple levels in a sophisticated global organization.

    Demonstrated Skills and Competencies:

    Management of multiple work demands with minimum supervision in a fast-paced and multi-cultural environment.
    Ability to work both independently and in a multifaceted, cross-functional distributed team structure.
    Ability to determine own operating priorities, provide advice and develop recommendations, and implement plans, drawing upon knowledge and past experience when navigating complex issues.
    Ability to remain respectful, appreciative, and diplomatic in the face of difficult and uncomfortable situations and conversations.
    Strong analytical and problem-solving skills.
    Excellent interpersonal, written, and verbal communication skills.
    Ability to anticipate and identify legal issues.
    Excellent judgement and discretion.
    Proven organizational skills, with attention to detail, and a confirmed ability to prioritize and track reviews, assessments and initiatives across multiple teams and functions.
    Flexible work demeanor while being focused and reliable in an environment of multiple time zones and frequently changing demands in global context.
    Commitment to personal growth and development, and a willingness to regularly receive and act on performance feedback in pursuit of continuous professional growth.

    Preferred experience & skills:

    Fluency in English and French.
    Knowledge of challenges in the humanitarian sector in the Central Africa region and beyond.
    Experience in workplace safeguarding.

    Apply via :

    rescue.csod.com

  • Scientific & Regulatory Affairs Manager 


            

            
            Inventory Specialist

    Scientific & Regulatory Affairs Manager Inventory Specialist

    Position Overview:

    Provides leadership in local and regional industry organizations and trade associations to help advance the Company’s Scientific and regulatory agenda. Implement initiatives to address safety of ingredients, packages and products that will positively impact the reputation of The Coca-Cola Company . Regulatory stakeholder mapping, relationship building and advocacy. Role includes identification of innovations and competitive advantage opportunities. Managing product approval and regulatory compliance to meet new product development timelines through working with various stakeholders – R&D, marketing, food law, Public Affairs and Communication, regulatory authorities, bottler, etc.. Managing protection of The Coca-Cola Company trade secrets (product formulations and flavor information) while dealing with regulatory authorities.

    What You will Do for Us:

    Identify potential regulatory risks and opportunities and ensure tracking of local, regional and global regulatory issues and emerging trends that impact the reputation of our ingredients, products, packaging, brands, etc. 
    Implement globally aligned regulatory advocacy strategies to mitigate current risks and future headwinds that may impact our ingredients, products, packaging, claims, labeling, communication, marketing, etc.   
    Build, maintain, enhance and develop relationships/networks with external experts, government agencies, NGOs and other stakeholders on issues relating to food regulations, food safety, nutrition and health, etc to advance The Coca-Cola Company strategy, growth agenda and positions.   
    Lead and engage in industry/trade associations and food standards bodies so as to advocate industry/company positions to protect our business and enable growth. 
    Provide regulatory affairs expertise and guidance to the system to identify solutions to regulatory issues that affect our products, ingredients, nutrition regulations or labeling. 
    Establish regulatory strategies to gain government approvals and international standards (e.g., Codex) for new ingredients, products, labeling, or packaging to support innovation collaborating with internal and external stakeholders such as the global Scientific & Regulatory Affairs team, R&D, Legal, and trade associations. 
    Where appropriate, represent the Company at appropriate global industry organizations and international food standards bodies (e.g., Codex) and provide leadership to external stakeholders such as global food and beverage industry groups to influence outcomes and support our regulatory strategies. 
    Proactively work with Public Affairs & Communication, Marketing, Legal and Governmental Affairs areas to enable the credibility and reputation of our brands and company. 
    Provide expert support on issues related to Crisis Management (IMCR).
    Ensure that all ingredients, formulas, products, labels, food contact materials, packaging, promotional materials and marketing communications comply with all the relevant local regulations and The Coca-Cola Company’s policies and guidelines.  
    Support innovation and commercialization compliance by providing scientific and regulatory expertise on new product concept/new ingredients. 
    Manage ingredient, formula, product, package, label, claims and communication approvals using various compliance related tools EG., Picasso, CokeWorks, etc. 
    Develop and manage internal processes, databases and tools to facilitate regulatory compliance processes.  
    Support and lead the development and implementation of efficient and effective regulatory compliance systems, process and tools including considering digitization, outsourcing to 3rd parties or bottlers. 
    Engage with regulatory authorities as appropriate to support new product/package launches including efficient sanitary registrations. 
    Develop and manage internal processes, databases and tools to facilitate regulatory compliance processes.  
    Participate in Scientific & Regulatory related Incident Management Crisis Resolution.

    Role Requirement:

    Bachelor degree
    6-8 years of experience in food industry, government or related industry in similar roles.
    Demonstrated advocacy experience and leadership roles in related external organizations/committees/boards. 
    Excellent interpersonal and written and oral communication skills and must be fluent in English and fluency in other international/relevant languages in the Operating Unit. 

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    Use the link(s) below to apply on company website.  

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  • Business Development Executive, Health Business

    Business Development Executive, Health Business

    Job Summary

    The role holder will be responsible for growing the health business revenue based on set annual premium targets 

    Key Responsibilities

    Liaise with Business Development Manager, Health Business to grow health business against set targets for new business and retention
     Identify new health business leads and make sales pitch to prospective clients to generate new business
     Ensure timely submission of quotations/tenders and follow up to generate new business
     Develop and maintain good working relationships with intermediaries (insurance agents and brokers) and direct clients to enhance client loyalty
     Train brokers and intermediaries to equip them with Heritage medical products knowledge for better understanding
     Credit control management of health insurance debtors and ensure timely collection as per credit policy
     Participate in pricing and introduction of new products in relation to the industry/market trend and maintain profitability.
     Preparation of brochures and product information in liaison with Marketing and Communication Department
     Prepare and do presentations to scheme members to equip them with Heritage medical products knowledge and update them of any changes made.
     Work in liaison with agents/brokers/service providers on matters arising in regard to the Heritage medical  products and address clients queries as per laid down procedures and processes.
     Ensure proper benefits set up for new and renewed schemes
     Prepare management and client reports on a regular basis as required

    Qualifications

     Bachelor’s degree in Marketing, Insurance or business-related discipline
     Progress towards Diploma in Insurance (ACII or AIIK), (at least 5 papers or equivalent)

    Experience

     6 – 8 years’ experience in the health insurance sales

    Competencies

     Knowledge of insurance concepts and procedure
     Customer, market and competitor understanding
     Knowledge of insurance regulatory requirements
     Knowledge of health insurance products
     Sales and marketing skills
     Delivering results and meeting customer expectations
     Entrepreneurial and commercial thinking
     Planning and organizing
     Relating and networking
     Working with people
     Adapting and responding to change
     Presenting and communicating information

    If you meet the above requirements, you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 19th August,2023. Clearly state the job title on the subject heading. Heritage is an equal opportunity employer and actively encourages diversity. Please note that only shortlisted candidates will be contacted.

    Apply via :

    vacancies@heritage.co.ke

  • Mid-Term Reviewer – ENDhERI Project (GEFID 9668) 


            

            
            Community Management Support 2 


            

            
            Finance and Budget Assistant 


            

            
            Programme Management Assistant, G5

    Mid-Term Reviewer – ENDhERI Project (GEFID 9668) Community Management Support 2 Finance and Budget Assistant Programme Management Assistant, G5

    Duties and Responsibilities

    The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international community for action. UNEP’s Ecosystems Division works with international and national partners, providing technical assistance and capacity development for the implementation of environmental policy, and strengthening the environmental management capacity of developing countries and countries with economies in transition.
    The GEF-Biodiversity and Land Degradation unit is seeking to recruit a consultant (Level B) to conduct the Midterm Review of the project to assess the overall achievements of the project at midterm, the challenges faced and engage with project counterparts to overcome the issues through effective corrections in project activities and outputs, M&E, resource allocations and related GEF and co-financing. This consultancy post is located in UNEP / Ecosystems Division / GEF Biodiversity and Land Degradation unit. The Review Consultant will work from home as well as conduct a field assessment mission to Maldives, under the overall guidance of the Task Manager (GEF TM) and will report directly to the GEF TM and Portfolio Manager of the GEF Biodiversity and Land degradation Unit, Ecosystem Division in Nairobi.

    Inception Phase

    Preliminary desk review and introductory interviews with project staff
    Prepare the review framework in line with UNEP’s evaluation guidelines
    Identify stakeholders
    Develop the interview/questions matrix
    Plan the review schedule
    Prepare the Inception Report

    Data Collection And Analysis Phase Of The Review, Including

    Conduct further desk review and in-depth interviews with project implementing and executing agencies, project partners and project stakeholders
    Conduct a field assessment mission to Maldives– approximately 10 days, including visiting one of the two project sites
    Regularly report back to the Task Manager on progress and inform of any possible problems or issues encountered and

    Reporting Phase, Including

    Prepare a MTR Inception report with main tasks, timelines, and institutions, staff and project beneficiaries to be involved in the MTR,
    Draft the MTR Review Report, ensuring that the review report is complete, coherent and consistent with the ToR as well as Task Manager guidelines both in substance and style
    Liaise with the Task Manager on comments received and finalize the MTR Review Report, ensuring that comments are taken into account until approved by the Task Manager
    Prepare a Response to Comments annex for the main report, listing those comments not accepted indicating the reason for the rejection; and

    Managing Relations, Including

    Maintain a positive relationship with stakeholders, ensuring that the review process is as participatory as possible but at the same time maintains its independence
    Communicate in a timely manner with the Task Manager on any issues requiring its attention and intervention.

    The consultant will prepare the following documents, in consultation and collaboration with the Project team:

    Inception Report: containing an assessment of project, project stakeholder analysis, review framework and a tentative review schedule.
    Preliminary Findings Note: typically, in the form of a PowerPoint presentation, the sharing of preliminary findings is intended to support the participation of the project team, act as a means to ensure all information sources have been accessed and provide an opportunity to verify emerging findings.
    Draft and Final Review Report: containing an executive summary that can act as a stand-alone document; detailed analysis of the review findings organized by review criteria and supported with evidence; lessons learned and recommendations and an annotated ratings table.

    The consultancy will be home-based with one field visit to Maldives.

    Qualifications/special Skills

    Minimum of a least MSc level or equivalent degree in environmental sciences, international development or other relevant political or social sciences area is required
    At least 8 years of technical / evaluation experience is required
    Preferably including evaluating large, regional or global programmes and using a Theory of Change approach; is desirable.
    A track record of a minimum of 6 years of project development and evaluation experience, including internationally funded projects (experience in the evaluation of GEF funded projects is desirable.)
    Knowledge of the International organization is desirable.
    Professional work experience in Asia, in SIDS is desirable.

    Languages

    Fluency in oral and written English is required.

    go to method of application »

    Use the link(s) below to apply on company website.  

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  • Family History Manager 2 


            

            
            Admin Assistant 2

    Family History Manager 2 Admin Assistant 2

    JOB DESCRIPTION

    The purpose of this job is to help Church members fulfill their divinely appointed responsibility to discover their families through family history methods, submit their names to the temple for saving ordinances, and to help bring souls unto Christ.
    This position negotiates mutually beneficial relationships and promotes integrated solutions resulting in perpetual access to the world’s records and vibrant global communities that promote the free flow of information for linking and preserving family relationships. This position is responsible for connecting external opportunities with the potential capacities of the department and its affiliates and sponsors across all countries in the region. The manager finds, develops, and coordinates relationships with records custodians, community organizations, and potential affiliates
    and sponsors in the public and private, non-profit and commercial sectors. This requires extensive interaction at the highest levels in these national and international organizations. The manager acts as a consultant to records custodians in order to identify the most beneficial solution for their needs.

    RESPONSIBILITIES

    50% Trains, manages, develops and leads the area field relations organization and activities to achieve the desired results
    20% Leverages rational negotiation techniques to connect external opportunities with department, affiliates, and sponsor capacities.
    15% Initiates coordinates and participates in cooperative, volunteer information communities.
    10% Ensures ongoing acquisition of approved family history records.
    5% Coordinates activities with area presidencies

    QUALIFICATIONS

    Requires a Bachelors Degree in business management, history, sociology, anthropology, or a related field  and a 6 – 8 years track record in project administration or business management or equivalent combination of education and/or work experience.
    Must have experience in developing business plans and requirements that shape the development and delivery of services to customers. Must be able to lead the organization, leveraging people, technical and strategic skills and achieve consistent, sustainable results.
    Must be able to lead others through complex customer research and analysis of diverse cultures.
    Must have experience managing services; managing relationships with vendors and other business partners.
    Must be able to deal with cross-divisional, cross-departmental, cross-functional, and cross-cultural differences, and lead cross-functional and interdepartmental project teams.
    Must be able to define and document work processes.
    Must possess excellent business writing and communication skills. and must be able to prepare succinct, relevant presentations and be adept at presenting to all levels of leadership.
    Must be able to leverage analytics to effectively present current business trends.
    A masters Degree will be an added advantage.
     

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Culture and Internal Communications Manager 


            

            
            Digital Outreach Officer

    Culture and Internal Communications Manager Digital Outreach Officer

    Top Accountabilities:

    Design and execute an internal communication strategy and plan that drives employee engagement and helps build a vibrant culture of collaboration at Living Goods: Working closely with the Director of Org Design and Effectiveness and the Communications team, you will define a purposeful and creative approach that will promote connectivity among staff across the organization, drive bottom-up and top-down communications, and enable clarity and consistency around change management.
    Increase staff understanding of our organizational direction and priorities for our people. Publish information that all staff needs to know, and support consistent country communication in our countries of operation. Lead the organization of regular lunch and learns and other staff events or forums.
    Maximize digital tools and virtual events to engage staff across the organization. As we have a decentralized structure with staff operating in different countries and time zones, we seek a digital strategist who will maximize communications vehicles and tactics that create connection, bottom-up opportunities for feedback, and better clarity about organizational initiatives.
    Drive culture and positive energy: You will take ownership of helping to enhance company culture and making employees feel appreciated and celebrated and will work to execute key tactics intended to drive diversity, equity, and inclusion, and strengthen understanding of core organizational values.  You will develop a mechanism to monitor and report on DEI KPIs and targets for various teams across the organization.
    Change management. You will work cross-functionally across multiple teams—in close partnership with the People & Culture, Communications, and Global Executive/Country Leadership teams—to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders on a timely basis and through multiple channels.
    Strengthen our employer brand. You will champion staff engagement forums that amplify employee stories and experiences to drive improved internal branding and drive recruitment on our website, by inspiring applicants by the people who drive our work.
    Internal messaging: Develop and author a variety of internal and executive communications including internal newsletters, presentations, announcements, and blogs to be delivered across a variety of communications channels, including the articulation of policies, performance management cycles, and other org-wide initiatives managed through the People and Culture department.
    Internal communications consultancy services: Act as the focal point for receiving and handling requests for internal-facing communications needs, including the review, editing, and production of products targeting internal audiences. This includes the editing of presentations for select internal meetings, photography for internal events, and editing of other documents targeting internal audiences, among others.

    Qualifications & Experience Required

    Qualifications:

    Bachelor’s degree is required. Advanced degree (MA/MBA) preferred. Communications or related training is desirable. Bilingual French is not required but will be an added advantage.

    Experience:

    6-8 years of professional experience with an emphasis on communications, culture & employee engagement within a multinational environment or international non-profit.
    Strong expertise with digital communications tools to drive engagement; basic formatting and design skills with the Adobe Creative Suite, Canva and Mailchimp are a plus but not required.
    Demonstrated experience in developing content and campaigns for employee audiences.
    Proven track record of successfully managing medium-to-large scale employee projects, particularly around change management.
    You have a commitment to diversity and inclusion and experience working in a decentralized, matrixed structure. Experience successfully leading DEI and/or change management initiatives preferred.
    Strong messaging communications experience: You can write and tailor content for specific audiences that demonstrates a deep understanding of messaging, positioning, and stakeholder needs.
    Organized and creative, you’re able to easily adapt and change directions quickly when needed and can resiliently work well in a challenging environment.
    Sense of humor and easygoing personality a strong plus.
    Bilingual in French is a plus.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Bancassurance Relationship Manager

    Bancassurance Relationship Manager

    Job Purpose:

    The role holder will be responsible in leading and managing the assigned banks to distribute profitable Britam products and business through coordinating with the bancassurance head office managers, Bancassurance Officers and relationship officers to generate revenues for all lines of businesses.
    The role holder will work together with the regional team to support implementation of the specific bank strategies across different bank branches.

    Key responsibilities:

    Work closely with Team leaders within the allocated bancassurance partners to support business acquisition for all lines of businesses (GI, EMC, Life & Pension).
    Develop bank specific account strategy to unlock potential for all lines of businesses.
    Align drivers of business to deliver on all agreed service level agreements for sales and after sales support.
    Communicate Partners expectations and provide insights back to business to deliver competitively on a product or process.
    Facilitate Team working and knowledge sharing.
    Ensure profitable business growth objectives are met with each assigned Partner through new business and retention of existing business.
    Develop training calendars for Bank Partners on products and process and oversee implementation of all training programmes.
    Manage relationships of key accounts and corporate clients to support the partner sales officers/managers and Britam Banca regional relationship executives.
    Preparation and supervision of the delegated preparation of accurate and competitive quotations for insurance business and ensure they are accurate and promptly shared with the potential clients.
    Oversee the processing of tenders/RFPs and ensure required documentation is availed on time.
    Participate in product development and delivery for right fit of products to the banca partners.
    Ensure prompt follow-up on renewals to ensure that the prescribed retention ratio is achieved.
    Coordinate Bank Partner evaluation and implement recommendations.
    Collaboratively, work together with the Bancassurance Relationship Executives to achieve the  division’s given goals and objectives.
    Ensure debt management in lines with the set credit control for all business booked by self and by assigned banca relationship executives for the assigned bank partners.
    Ensure quarterly service meetings for all assigned partners.
    Ensure preparation of expense budgets and revenue targets as shall be stipulated from time to time.
    Delegated Authority: As per the approved Delegated Authority Matrix. 

    Knowledge, experience and qualifications required

    Bachelor of Commerce degree or any other business-related degree.
    Professional qualification in Insurance (ACII, FLMI or IIK)
    6-8 years’ experience in insurance/banking/financial services two of which must be in relationship management.

    Leadership category responsibility framework (Core Competencies)
    Emerging Leaders in Britam need to:

    Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets.
    Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation.
    Ensure that department priorities are adhered to and effectively communicated.
    Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate.
    Embody a high performance, proactive culture.
    Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness.
    Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making.
    Effectively set and monitor priorities and objectives for more junior staff.
    Understand and communicate objectives in relation to the larger organisational impact.
    Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
    Appropriately model the company values while setting the pace and energy for delivering.
    Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
    Provide access to accurate and consistent information and services across all channels.
    Ensure a seamless experience for clients. Improve service delivery for clients.
    Engage in continuous brand building to become the trusted partners to clients.

    Apply via :

    britam.taleo.net

  • Regional Trial Manager

    Regional Trial Manager

    Job purpose

    The position is responsible for the regional coordination of clinical trial management activities for outsourced and/or collaborative trials from start-up through study closure in alignment with the Janssen Standard Operating Procedures and applicable Health Authority Regulations.
    Responsibilities primarily focus on investigational site capacity building, Good Clinical Practice (GCP) implementation and quality oversight in collaboration with CRO in region, facilitate regulatory approvals in collaboration with global Regulatory Affairs; oversight of Investigational Medicinal Product (IMP) import and storage in the region; Good Participatory Practice (GPP) implementation and oversight.
    Responsibilities may also include oversight of regional vendors or suppliers.
    The position requires strong operational expertise and knowledge of local clinical research regulations and health care systems.
    This position is a member of the Janssen team – partners with CRO/Partner Team and interfaces with other Global Development (GD) functions, Study Responsible Physician and Global Clinical Operations (GCO) or CRO/vendor staff and Study Sites (if applicable).
    Reports for the project to the GD Trial Leader (GTL) and is member of the Cross-functional Trial Team, led by the GTL.

    The responsibilities & the impact YOU will have:
    The main duties and responsibilities of the position are:

     Assesses the need to build capacity and contributes to capacity building where needed, including follow up on basic infrastructure building for site, local lab and/or local pharmacy/depot.
    Demonstrates deep knowledge of global (ICH) and different local regulations and guidelines in the region, as well as Janssen Policies, SOP’s and study protocols.
    Invests in relationship building with local stakeholders to strengthen and optimize the regulatory framework for clinical research including Genetically Modified Organism based IMP and Material Transfer Agreements for biological samples.
    Helps Ensure appropriate safety reporting procedures are in place per Janssen Policies, and applicable local regulations, and acts as liaison to Global Medical Safety (GMS) and Local Safety Officer (LSO)
    Supports Review and approval of the Local IMP label; manage local depot quality and issue handling; identify import license requirements and support IMP import.
    Contribute to local GPP implementation based on central GPP guidelines, and practical GCP experience/adherence. May contribute to local community engagement strategies.
    Provides sponsor oversight and Support of clinical trial execution in the region by means of:

    Trial execution in the region is in compliance with Janssen SOP’s and policies, international and local regulations, and are aligned with local health care system. And protocol compliance
    Participation in preparation for, and conduct of, Health Authority inspections and internal Quality Assurance audits. Support CRO/partner to ensure that trial sites are continuously inspection ready. Work with Quality Management (QM) liaisons to ensure quality oversight of assigned trial utilizing the available tools.
    Reviews (On-Site Compliance) Monitoring Visit Reports submitted by the CRO and ensures action items are followed up in time and with the appropriate quality. Identify trends across countries within the region and initiate corrective actions in collaboration with CRO and Janssen internal functions.

    Performs (or participates if initiated by CRO) lessons learned activities and knowledge sharing across in- house (leverage with GCO) and the outsourced protocols and with internal and external stakeholders relevant to the region.
    Support the global team in Management of regional vendors and their issue handling and contribute to contingency/mitigation plans where needed.
    Act as the Sponsor contact person for the local teams of the partners and/or CRO. Establish and maintain excellent working relationships with internal and external stakeholders. Demonstrates deep knowledge of protocol and procedures, adequate therapeutic area knowledge, and practical implementation in the region.
    May collaborate with CRO/Partner for:

    Country protocol feasibility and site feasibility assessment
    Provide regional intelligence/guidance to study teams in regard to actual or forecasted CRO Out of Pocket Expenses or other vendor related expenses linked to the region and review assigned vendor invoices/spend on ad hoc basis and as applicable.
    Contribute to study-specific documents to account for region specific requirements or needs, such as Monitoring Guidelines, Informed Consent Form, IMP related documentation, Blinding Plan, country and site feasibility related documents, Safety related documents, Protocol Deviations and Issue Escalation processes, External Service Provider Oversight Plan, Filing and Archiving Plan
    Review and customize appropriate trial-specific training materials and requirements, making them available and appropriate to the regional monitors and site study staff and delivering training as needed. Contribute to Regional Investigator Meetings, in close collaboration CRO/Partner staff as well as GTL.

    Acts as a Subject Matter Expert with regional expertise including Clinical Research Capability development by GPH, and external partners. Providing regional insights by connecting with regional stakeholders/groups.

    We’d love to hear from YOU, if you have:

    BS degree or equivalent required, preferably in Medical or Life Sciences (e.g., Medical Doctor, Biology, Chemistry, Biochemistry, Nursing, PharmD),
    Minimum of 6-8 years Clinical Trial Management experience however, other relevant experiences and skills may be considered by the hiring manager when considering the candidate’s eligibility.
    Requires clinical research operational knowledge, strong project planning/management and effective communication skills.
    Knowledge of global and regional regulatory environment and regulations.
    Should be flexible and have experience and ability in managing regional teams both in resource limited settings (if applicable) and in a virtual environment.
    Proven track record in successfully managing trials from start-up to database lock.
    Experience with supervision of CROs/vendors is required.
    Strong leadership skills.
    Solid communication and computer skills required.
    Proficient in speaking and writing English language. Excellent written and oral communication skills.
    Strong experience in mentoring/coaching and providing training to local teams, such as CRO representatives, partners, and site staff.
    Demonstrated ability to lead initiative/small teams.
    Strong analytic skills and effectiveness in seeking solutions to problems.
    Effective leadership skills and proven ability to foster team productivity and cohesiveness.
    Specific therapeutic area experience may be required.
    Must be willing to travel 50% of role.

    Apply via :

    jnjc.taleo.net