Job Experience: Experience of 6 – 10 years

Travel Operations Manager

Job Objective:
The role of the Travel Operations Manager is to lead and coordinate the daily activities of travel consultants, consisting of up to 12 travel consultants. Main objective is to ensure seamless service to ATS TRAVEL clients. Some of the main duties of the Operations Manager include monitoring the overall activity of all travel accounts. Ensure that call and email volumes are monitored to meet the customer service standards. Manage and lead team members to ensure that they are available to provide the contracted customer service during working hours, and have the skills to make arrangement in GDS for flights, transport, and accommodation for a trip.
Responsibilities

Sales & Marketing –

Marketing & Selling all travel products- Help in promoting and marketing the business, sometimes to new niche markets, this may need time out of the office to see new prospects and dormant clients. Also may require delegation consultants to specific dormant accounts. (New Business)
Dealing with customer enquiries & complaints, aiming to meet their expectations- Account Management/Customer service
Maintaining and following clients for business- (Retention) by ensuring all consultants follow up on client enquiries for closure by calling/emailing to ensure client enquiries are confirmed.
Developing business strategies to increase profitability
Ensuring increased sales revenues month by month
Ensure consultants do telesales on daily basis (train if need be) especially on dormant or inactive accounts for the past one week.
Track sales per client, comparative analysis of previous year-same month, month to month, propose strategy to increase or maintain sales.
Online booking tool adoption and awareness

Operations Management –Operational efficiencies, overseeing the smooth, efficient running of the business

Manage Client Service Levels by;

Manage daily service levels across all communications channels:
Transaction processing time, i.e. turnaround time. Ensuring all client enquiries are responded to on time as per departmental SLA- domestic/regional tickets, 30minutes- International tickets
Telephone and email service factor monitored and met
All enquiries/quotations are converted into sales- 80% conversions through timely follow up of quotations by consultants, keeping records of all enquiries and sales through daily reports
Client feedback on rejected quotations, and measures to correct the problems thereof
Provide the highest levels of service delivery to clients and stakeholders. Ensure all client complaints are resolved within 24 hours of reporting
Ensure 24 hour access and availability to service is seamless and efficient
Ensure, in coordination with account management, that all team members are aware of client travel policy and service level requirements and participate in client meetings when required.
Ensure all transactions are charged and that open transactions are investigated and processed in a timely manner. Ensure Ticketing reports are done daily by the consultants by COB.
Create a Customer First culture and manage culture Change

Financial Management & Reporting

Ensure maximum profitability of the travel department to the Company by;
Negotiating with travel partners for best rates (discounted fares, special fares, commissions etc.) to earn competitive advantage
Ensure airline penalties and losses from consultant errors are minimized – ADMs. Penalties/losses are audited, analyzed, reported and mitigations in place to minimize them.
Ensure all ticketing reports are done accurately, consultants countercheck the client invoices before signing for dispatch.
Ensure all unutilized tickets (ticket refunds and tax refunds) are done on time- monthly
Develop, implement and monitor departmental budgets, maintain statistical/financial records.
Submit monthly performance & risk reports to management- Sales, profitability etc.

Administration

Develop, review the departmental operational policies, processes & procedures
Ensure implementation and compliance to policies and procedures through constant supervision
Ordering stationery and disposables to ensure smooth running of the department
Ensure cleanliness of the department
Manage consultant’s weekend rota and 24 hour schedule, ensuring reachability and availability on weekends, holidays and off office hours.
Manage consultants leave and attendance
Record keeping for the department- clients lists, consultants managing the accounts, contracts/pre-qualifications and contract expiry dates etc.
Conduct weekly meetings with consultants (every Wednesday) to update on departmental performance, customer complaints, issues etc.

People management- These includes the following;

Monitor team activity and workload in order to identify recruitment needs and seek approval.
Participate in recruitment of approved new team members and conduct interviews in a timely manner and in accordance with company standards. Final recruitment subject to approval with the HR manager and Director
Constantly motivating the travel team to hit their targets and ensure company profitability;
Meeting regularly with team leaders to give them sales figures and plan how they approach their work;
Meeting management to advise on strategy, finding out about any local issues and future trends;
Overseeing the recruitment, selection and retention of staff as well as staff training;
Organizing incentives, bonus schemes and commissions in liaison with HR & Operations
Communicating with consultants and providing encouragement, help and advice;
Dealing with disciplinary matters and customer complaints.

Performance Management –

Ensure a high level of cooperation/communication between teams, among the operations functions and with all functions in the organization. (E.g. account management, finance, sales and IT).
Manage, motivate and provide direction to direct reports to achieve agreed targets.
Maximize team productivity through ongoing reporting, feedback and counseling. Goal setting, review and appraisal process of consultants.
Constantly drive direct reports to achieve their personal and team KPI’s. Monitor and provide feedback on a daily and weekly basis.
Complete monthly individual reviews with direct reports and frontline travel consultants covering their KPI’s and defining resulting action items and/or personal development plans.
Provide performance counseling where necessary, both reactively to improve performance and proactively to foster professional development

Risk management-

Monitor and report on all issues pertaining to the operation, escalating and closing off all risks
Leadership and Management
Lead, coach, mentor and empower direct reports to meet the operational goals.
Ability to mentor direct reports and identify opportunities for growth within the department.

Skills, interests and qualities
The skills required to perform such work are as diverse as the function itself. The most important skills are:

Excellent written and Oral Communications skills
Organizational abilities. Planning and prioritizing through execution to monitoring for productivity and efficiency.
Analytic capabilities/understanding of processes and implementation of SOPs
A broad understanding of other functions. An attention to detail and analytical.
Coordination and optimization of processes for maximum efficiency.
Quick decision-making with a clear focus on problem-solving.
People skills- must people skills to properly navigate the fine lines with colleagues, subordinates and senior management. Ability to interact and cooperate with all company employees.
Creativity- ability to finding new ways to improve corporate performance.
Tech-savvy. Familiar with the most common technologies used in the industry, a deeper understanding of the specific operation technology at the organization including PBX Phone system management, Amadeus/Galileo Script writing, TRAMS Interface experience, Client Base Plus development, integration and deployment for leisure or corporate travel, automated ticket-based ticketing and tracking system.
IT/Computer Knowledge skills- Expertise with the Galileo/Amadeus GDS platform and web fares integration, working in an automated Quality Control environment, and Implementing best practices.
Resilience to cope with long hours and pressure at peak times
Innovation and energy with a desire to drive others;
Commitment to people management;
Sound judgment with attention to detail

Job Qualifications

Minimum Bachelor’s Degree (Tourism & Travel or business related) with relevant managerial and travel-related experience.
Minimum Experience: 6-10 years of direct supervision of front line travel Consultants in a corporate travel environment.
Experience managing leisure, group or event travel.
Specific functional experience, perhaps in operations, marketing, sales, retail or IT role, may be advantageous.
Advanced knowledge of GDS system – Amadeus/Galileo
Good leadership skills and knowledge of people management
General understanding of KPI used in travel industry
Good understand of customer service skills
Good financial understanding of budget and reports
A strong business acumen
Excellent Phone & E-mail etiquette
You could be on call 24 hours a day. Should be prepared to work late hours and also on holidays if need be.

October 25, 2024
Director Of Business Operations

Job description
As Komaza’s Director of Business Operations (BizOps), you will be responsible for leading our shared services center to support rapid expansion of our operations. You will build a team of key managers and direct development of clear strategic plans for each department, then drive to results. This role requires significant hands-on design leadership to build systems, data structures, policies, plans, and cultivate a culture of excellence. Beyond building capacity within each department, you must also connect the dots between departments to foster the collaboration required to tackle major challenges.
About the Team
A key part of Komaza’s rapid-expansion strategy is replication into new geographies. To succeed, our business support teams must be redesigned to deliver a significant increase their speed, scope and scale of work. Business Operations leads the development and management of four primary service departments including Supply Chain (procurement & logistics), Fleet Management (for scores of field motorbikes), Business Administration (facilities & property) and IT (infrastructure management). Collectively, this group of departments will grow from 15 to 40+ people over the next two years.
Professional Attributes

Laser-focused on delivering successful outcomes
Flexible, resourceful, and hands-on enough to do what is necessary to get the job done
Independent, intellectually curious, and comfortable working through ambiguity
Highly collaborative & skilled at soliciting efficient input from others
Passionate about Komaza’s mission and vision — to create life-changing income for poor farmers by building a competitive, large-scale forestry & wood products business.

Qualifications

MBA from top global university (or equivalent degree/work experience).
6-10 years of work experience at industry-leading companies in a relevant field (e.g. finance, internal consulting), with 3+ years of experience leading high-calibre teammates.
Superb analytical, critical-thinking and quantitative skills, with prior experience in complex systems design, excel modeling and operational implementation
Strong innovation skills to troubleshoot bottlenecks and design continuous improvements.
Ability to retain big-picture strategic awareness while diving deep into details, and providing coaching to help others focus on key factors, rather than getting lost in the weeds.

October 25, 2024
International Scientific Lead Program Director

Responsibilities:
Continuously drives the strategic direction and planning process for the HJFMRI programs in the area in coordination with program leads at the sites, at program stateside offices and HQ HJFMRI/HJF.
Represents HJFMRI in all scientific matters pertaining to implementation with partners, including interactions with the most senior levels representatives of these institutions.
Fosters and cultivates high-value relationships with all relevant local authorities (Ministry of Health, local research institutions, other partners and the military) at all levels.
Develops and maintains strategic relationships and alliances with the other USG partners and funders, including private sector partnerships
Strongly advocates on behalf of the programs and other national/international partners.
Increases positive visibility of the programs through effective scientific representation at high-level visits with DOD, CDC, USAID, PEPFAR, and the respective host-country’s Ministry of Health.
Champions the work planning process; ensures the programmatic plans are in-line with overall strategic goals and that administrative/operational work plans can effectively support those activities.
Works with HQ Research Initiatives Office in support of the proposal process. Identifies new international business opportunities and provides feedback on pros and cons of pursuing.
Develops and maintains a broad, consistent and constructive engagement with HJF/HJFMRI HQ to foster a sense of shared community, mutual trust and transparency.
Works with administrative, technical and programmatic leads to ensure effective implementation and coordination of program activities and monitor progress toward the achievement of the project-specific program goals and objectives.
Works with HQ Office of Regulatory Affairs to ensure program compliance with all applicable local and US-based Regulatory requirements.
Ensures that technical aspects are carried out according to HJF/HJFMRI policies and procedures.
Reviews technical report submissions from partners in support of program deliverables.
Presents progress, achievements, and lessons learned to key stakeholders, including funder, government, and other implementing partners.
Ensures timely and accurate reporting of program activities and results to HJF/HJFMRI HQ.
Oversees implementation of project monitoring and evaluation activities and assures the quality of technical interventions are maintained.
Proactively identifies and resolves potential problems and solicits assistance and input as needed to ensure that the project’s performance meets or exceeds technical contractual requirements.
Represents HJFMRI at international conferences.
Conducts site visits as needed.
Provides collaborative assistance and mentoring to other program personnel and research scientists that require the incumbent’s expertise.
Maintains a safe work environment with appropriate training of other personnel.
Supports a productive team environment.
Completes other projects as needed.
Required Knowledge, Skills, and Abilities:
Demonstrated experience of successfully managing relationships with governments, donors, and other partners in a complex political environment and in resource-limited settings.
Knowledge of infectious diseases, global public health challenges and proven strategies to positively impact the healthcare infrastructure in developing nations preferred.
Strong communication skills; a demonstrated ability to communicate effectively in a variety of contexts: large and small groups, verbal, wriften and interpersonal skills;
Fluency in written and spoken English a must; fluency in Swahili a plus.
Excellent strategic agility, diplomatic, advocacy, and conflict management skills.
Scientific research experience in international settings.
Understanding of applicable USG procurement and contracting policies a plus.
Ability to independently troubleshoot tasks and challenges.
Work as a leader and part of a team in a remote setting.
Minimum Education/Training Requirements: Advanced degree: Masters (MPH, MHA, etc.) with Doctorate (PhD, MD) in public health or relevant field.
Minimum Experience: Minimum 6-10 years of senior level experience in program development, implementation, and management of research or medical programs experience.
Physical Capabilities: Incumbent will be expected to relocate to Nairobi, Kenya and travel to various locations within Africa and Middle East, as well as Bethesda, Maryland (USA) as necessary to perform job duties.
Supervisory Responsibilities/Controls: Incumbent will work under the direct supervision of the Director, HJMFRI Regional Office, as well as in conjunction and oversight from the Vice President, Program Management at HJF HQ.
Work Environment: often requires working evenings and weekends
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October 24, 2024
Director of Wood Processing R&D

About this Role
The primary focus of this department for the next 12-18 months will be evaluating several different wood processing/product opportunities to inform our longer-term strategy. R&D will focus both on common solutions (e.g. CCA treatment; veneer & plywood; small sawmills) and innovative “moon shot” opportunities (e.g. low-cost beds, prefab building materials, etc.). In the near-term, this role primarily boils down to designing and delivering on an iterative lean startup methodology to test hypotheses about different potential products, required processing technologies, and market demand. Your core feedstock are small-diameter trees (3-6” diameter) from early-stage “thinning” operations — profitable utilization of small, young trees is Africa’s primary forestry challenge, and we seek to lead the industry with innovative solutions. You’ll need to source insights and inspiration from Google, third-party experts, and site-visits to other wood processing operations in Kenya, Africa, and potentially globally. The fundamental goal is to identify which wood products and processing technologies Komaza should focus on for the next 5-7 years. Once a compelling case has been made, the focus of this role will shift into scaling up and optimizing processing operations to maximize quality while minimizing production costs.

What you will do
Develop & maintain a strategic framework for continuous feasibility assessment of different wood products, market demand, and processing techn throughout the product development lifecycle.
Identify key knowledge gaps, risks, and questions for each product line; then design and implement scrappy, fast methods for answering those unknowns.
Develop and manage relationships with external advisors, competitors and stakeholders to gain strategic, operational and technological insights.
Develop and manage a simple knowledge management platform to capture and organize insights, new questions, and next steps for each active product line.
Develop “minimum viable products” of several different products and production lines to test product viability, processing options, and market demand.
Develop high-level financial models to forecast unit economics and profit margins.
Design & implement quick market tests to assess consumer preferences & market size.
Research diverse wood processing methods & technologies to produce target products, including site visits to existing operations in Africa and beyond to gain deep insights.
Conduct comprehensive feasibility assessments and develop detailed business & implementation plans to scale up the most promising wood processing opportunities.
Hire, train and manage a growing team of Wood Processing R&D staff to do all of this.
What you have
Bachelor’s in mechanical engineering, product design, manufacturing, wood technology, or similar. MBA or Design/Engineering Master’s (or equivalent work) is strongly preferred.
6-10 years of work experience in a relevant field (e.g. mechanical engineering, product design), with 2-4 years experience leading a small team.
Entrepreneurial (or similar) experience of navigating rapid learning through an ambiguous opportunity/risk landscape to identify and develop promising business opportunities.
Exposure to manufacturing and markets in the developing world, with MacGyver-like ingenuity to develop scrappy solutions to build minimum viable products, and an intuitive HCD perspective to understand local consumer preferences.
Ability to retain big-picture strategic awareness while diving deep into details, in order to focus on key factors, rather than getting lost in the weeds.
Sufficient quant skills to assess high-level economic attractiveness of different options.
Experience working with wood is a big plus. But as we need to test diverse opportunities, we’re not looking for a deep “expert” in a single field; nor are we looking for a “jack of all trades, master of none.” We’re seeking a “master” of the lean product/business development methodology, who ideally is a weekend woodworker hobbyist.
You’re also
Self-directed, intellectually curious, and comfortable working through ambiguity by creating logical frameworks and taking educated guesses to fill in the gaps.
Laser-focused on delivering successful outcomes, and sufficiently flexible, scrappy, and driven to do whatever necessary to get the job done.
Highly collaborative & skilled at soliciting efficient input from teammates and stakeholders.
Passionate about Komaza’s mission and vision — to lift rural farmers out of poverty by rapid scaling of our disruptive micro-forestry business model.

October 24, 2024
WASH Cluster Information Management Specialist

PURPOSE OF POSITION:
The WASH Cluster Information Management Specialist will ensure that an integrated information management system is developed at sub-national level that database is linked to ensure assessment and evaluation of humanitarian response operation. This will be 50% of the time allocation, 25% will be supporting the Global WASH Cluster (GWC) in information management and data analysis, and 25% of the time will be working with WV HEA and WASH team on information management and humanitarian cluster awareness

KEY RESPONSIBILITIES:
On Deployment:
Collect data on WASH service delivery from WASH Cluster partners, local authorities and ensure that data reporting is received and stored in a timely manner.
Ensure close collaboration with the appropriate ministries and other health cluster partners including OCHA and IOM as applicable, to receive first hand data on population, population movement and other data of relevance for the WASH Cluster.
Work closely with the WASH cluster coordinator responsible for the UNICEF WASH staff to standardize, store and report the data received from the different locations.
Perform validation and quality assurance checks on data sets received.
Assist in gathering the data for the indicators proposed by the WASH Cluster and feed them into the central database on a regular basis.
Develop meta-data for key data sets (needs assessment) in coordination with partners.
Gather and maintain the 4Ws data (Who is doing What, Where and When) sheet and the distribution list of the health cluster agencies.
Develop maps, report charts as required.
Attend the WASH Cluster and Information Management Group meetings.
Ensure that the WASH Cluster folder of share point us up and running in an acceptable manner.
Ensure the maintenance of the WASH Cluster page within the humanitarian response website www.humanitarianresponse.info
Perform any duties that may be assigned as required.

Support to GWC:
Remote support to active clusters without IM staff.
Analysis of data collected at the global level for emergency and pending disasters.
Support to the development of the GWC Bulletin and other documentation.

Support to WV:
Assistance in development of IM tools for emergencies.
Training WV staff on the importance of reporting into clusters and how to engage partners.

KNOWLEDGE, SKILLS & ABILITIES:
Information management preferably at an advanced level, in a subject area relevant to information management.
Excellent knowledge of written and spoken English.
6-10 years progressively responsible humanitarian work experience with UN and/or NGO, including information management in the first phase of a major emergency response relevant to the cluster.
Extensive work experience outside the humanitarian sector which is relevant to this post may be considered as a replacement for humanitarian experience.

Preferred:
Minimum of 6 years international field experience, with IM experience.
Excellent communication and negotiation skills and ability to convene stakeholders and facilitate a policy process among UN, NGOs, national health authorities and donors.
Producing results.
Fostering integration and teamwork.
Functional Skills.
In-depth knowledge of emergency relief policies and practices within the UN, other UN Specialized Agencies, donor agencies, national and international NGOs.
Sound knowledge and experience about national disaster prevention and preparedness programs.
Working knowledge of a second international/UN and/or local language.

Work Environment/Travel:
The position requires ability and willingness to travel domestically and internationally up to 60% of the time

October 24, 2024
Chief Operating Officer (COO)

The PositionThe Chief Operating Officer (COO) will provide the leadership, management and vision necessary to ensure the company has the proper operational controls, administrative and reporting procedures, and staffing to ensure financial strength and operating efficiency.The COO will be in charge of executing and giving strategic leadership in the Operational Framework of the Company’s 5 years strategic plan through achieving Market leadership; High performance culture; Effective Governance; Customer focus; Innovation and Knowledge; and Leadership and co-ordination of all Heads of Departments and chairing their meetings.Key Responsibilities• Developing new business strategies;• The position will be key in the Implementation of the Company’s 5 year strategy;• Creating and maintaining company policies;• Constantly working to improve bottom line and meeting of sales targets;• Analyzing financial performance;• Implementing new product development;• Training and developing employees;• Management of leads;• Implementation of Board directives, strategy and vision;• Leads new implementations;• Driving financial, operational, and marketing executions;• Staying up to date with legal compliance;• Leading key projects as necessary;• Develop and maintain robust and conducive for high performance;• Oversee the preparation and review of annual company budgets and quarterly forecasts preparation, monitoring and reporting;• Provides adequate written communication to keep all company employees and stakeholders appropriately informed; and• Oversee the purchasing of all office supplies, computers and equipment upon approval by CEO.Key Qualifications, Skills and Competencies Required• Bachelor’s degree and MBA;• More than 10 years’ of experience in a similar role;• An executor with a very good eye to detail;• Experience in the real estate industry or similar field an added advantage;• At least 6 years’ managerial experience developing and maintaining business growth with tangible results and managing senior level staff;• Thorough understanding of budgeting, accounting and financial reporting and analysis;• Ability to work at both the strategic and tactical levels;• Experience with overseeing multiple business products and locations even internationally;• Strong leadership skills and focused, charismatic, confident individual with high level of integrity;• An entrepreneurial mindset is a MUST.
The Salary Range for this position is Ksh 250,000 to Ksh 300,000 plus other incentives and benefits

October 24, 2024
Health Finance Director Director of Finance and Administration Operations Manager Technical Directors Regional Finance Directors Monitoring and Evaluation Director Compliance and Risk Manager Director Private Sector Liaison

Responsibilities include:
Oversee the integration of a results-focused approach to improving service delivery and governance and financing in the DRC health sector, creating an evidence base for any knowledge gaps related to health finance
Implement technical activities to increase transparency and oversight in health service financing and administration at the provincial, health zone, facility, and community levels
Improve availability of innovative financing approaches
Provide technical inputs to the chief of party and deputy chief of party to support health finance decision-making and programming
Oversee the coordination with operations team and field offices to procure resources needed to accomplish health finance objectives, including short-term technical assistance and specialized organizations
Qualifications:
Master’s degree or foreign equivalent in a relevant field required
Minimum of ten years of experience in health financing or results-based programming required
Minimum six years of experience in management or a leadership position required
Demonstrated experience supervising complex and challenging field operations and developing programs in fragile, transitional, or developing countries
Strong interpersonal and oral and written communication skills
Demonstrated leadership, versatility, and integrity
Fluency in English and French required
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October 24, 2024
Smartphone Sales Manager -Tanzania/Uganda

Position Description The primary responsibilities of the role include:
Management of sell in, sell through as well as sell out across all channels in order to efficiently achieve the set and agreed targets for each quarter
Mange end to end relationships with the telecom operator/s within the country to facilitate the desired brand positioning within the assigned territories. Key activities shall include Launching of devices, setting up of dedicated Lenovo data plans and also joint marketing execution within the assigned territories
Quarterly business review with all key stake holders including distributors as well as tier 1 channel partners covering the executing of marketing plans, promoter management, inventory management as well as tracking of market share achievement per quarter
Drive all activities related to the retail, from partner selection, joint business planning, store roll out, sales & marketing planning, training and merchandizing
Developing and executing brand retail strategies covering in store retail branding, point of sale material, live devices, product trainings etc
Solely responsible for driving cross functional alignment of the various functions including Marketing, Business Operations, Logistics, Trade Compliance, Local territory segment teams for effective execution of the overall mobile strategy
Accountable for submission of the weekly sell in and sell through forecasts as well as follow order management cadence as per the prescribed guidelines
Manage all partner development activities through effective planning in order to enable them to sell Lenovo Mobility products through targeted training and development
Developed new business relationships in retail and distribution segment to generate new stream of revenues
Design and implementation of demand generation activities for Lenovo Mobility products using customized to and Through-partner marketing campaigns Position Requirements The ideal candidate is a team player who is structured and actively involves him/herself in the organization
Excellent communication
Fluency in Business English is a requirement
Analytical Skills
Relationship management
Negotiation skills
Highly motivated and result oriented individual with an ability to independently take initiatives
Experience in managing senior stakeholders
7-10 years of Work experience with proven 6-8 experience in Telecom vertica

October 24, 2024
Business Development Manager

Are you a stellar salesperson who knows how to grow markets quickly? Are you someone who enjoys life on the road or on the plane, just you and your products? Are you driven by the challenge of finding the right partnerships and closing the deals? Are you looking for a great product and company, one that matches and respects your skills?

You’ll focus 80% of your time on new sales partnerships, 20% of your time nurturing the relationships you inherit. This is a fantastic opportunity for someone strategic, target-orientated, and high-achieving.

What’s on offer?
A highly competitive salary based on your experience. Huge opportunity to learn from and grow with the very best in the industry.

Key responsibilities for the role include:

Developing new distribution channels
Driving growth of existing channels
Developing and executing marketing campaigns to ensure massive penetration of Greenlight Planet’s products in the region

Please Note:

Only candidates with working proficiency in French and English will be considered
This role will be based in Nairobi with travel >50% of the time
Shortlist is hiring this role on behalf of Greenlight Planet

Does this sound like you?

Experienced and focused salesperson: You’ve sold a lot of product, love doing so, and will always over-deliver. You have a strong record of meeting revenue targets and experience growing new business lines. You have 6-10 years of sales and business development experience in West Africa working with product distribution catering to mass market consumers
Gently tenacious: You know how to close your sales without pushing or being overly aggressive. You can read your partnerships and modify your approach to ensure you sign up the client.
Flexible: You’re as happy cold-calling as you are closing an established deal. You’re great in an office, even better on a plane or on the road meeting with the doers on the ground. You’re comfortable working independently and remotely in a lean environment
Entrepreneurial and strategic: You’re about the opportunity to creatively build effective, non-traditional sales channels in a nascent product category
A powerful communicator: In both French and English
Passionate: About your work and driven by Greenlight’s social mission of bringing innovative, renewable energy and life-enhancing products to West and Central African markets
Desired Skills and Experience
Business Development Sales Strategy Account Management Business Strategy Strategic Planning Marketing Customer Service Customer Relationship Management (CRM) New Business Development Business-to-Business (B2B) Solution Selling Sales Process Direct Sales Cold Calling Customer Satisfaction Strategic Partnerships Energy Sales Presentations Channel Partners Business Analysis Start-ups French

October 24, 2024
Digital Finance/Mobile Money Advisor, BTG Deputy Chief of Party/Power Africa Coordinator East Africa Energy Program (EAEP) Transaction Advisor, East Africa

Job Description
Digital Finance/Mobile Money Advisor is responsible for supporting activities to leverage mobile money and innovative payment schemes to scale up off-grid solutions in Sub-Saharan African (SSA) countries. This is a full-time role based in Nairobi, Dakar, Pretoria or Abidjan. This position reports to BTG Cross Cutting Team Leader.
Responsibilities

Lead all activities relating to digital finance and mobile money, including conducting assessments, identification of highest impact opportunities, contributing to annual work plans, implementing approved activities, and reporting on progress
Assist off-grid companies to identify and realize opportunities to incorporate and/or scale-up the use of innovative payment schemes, such as PAYGO and digital finance mobile money technology, in off-grid electrification business models
Identify and promote partnerships with mobile network operators, mobile money operators and digital finance providers to increase the accessibility of off-grid electrification products and services for a wider range of potential customers
Advise BTG country advisors on issues relating to digital finance, mobile money and innovative payment schemes
Review and provide feedback on proposed regulations for digital finance and mobile money in SSA countries

Requirements

Master’s degree in a relevant field and 6 years’ relevant experience including substantive field experience in Africa or Bachelor’s degree and 10 years of experience
Prior experience with mobile money and digital finance in SSA required
Prior experience with off-grid electrification and pay-as-you-go (PAYG) business models preferred
Effective communication skills and coordinating between various stakeholders, including government departments and private sector organizations, including mobile operators, Financial
Institutions (FIs) and ideally, off-grid energy companies.
Possess excellent organizational and analytical skills;
Strong verbal and written English and French communications skills.

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October 24, 2024