Jobs Kenya

Job Experience: Experience of 5 – 6 years

  • General Accountant

    General Accountant

    GENERAL ACCOUNTANT (2 POSITIONS)
    Our Client, a leading Tours & Travel Company seeks to recruit an accountant who will ensure financial transactions are recorded, reviewed and reconciled accurately in compliance with both company regulations and accounting standards.
    Key roles and responsibilities:

    Record day-to-day financial transactions and ensure clean-up of all general accounts.
    Maintain and reconcile general ledger accounts.
    Posting supplier invoices and payments.
    Reconciliation of AP accounts.
    Receipting and allocation of all debtor accounts.
    Process card payments out to hotels and other vendors as requested by the travel/tours teams.
    Reconciliation of offline accounts.
    Carry out BSP reconciliation and ensure posting of reconciling items to relevant accounts.
    Opening of AP and AR accounts as instructed.
    Reconcile bank statements to the books and resolve any discrepancies.
    Reconciling M-pesa account.

    Qualifications

    Degree in Finance or any related field from recognized university
    At least CPA Part 3

    Work experience
    A minimum of 5 years working experience in a similar position. Experience in a busy travel agency office will be an added advantage
    Skills

    Good interpersonal and communication skills.
    Have the ability to work independently as well as a team.
    Attention to detail and highly numerical
    Effective multi-tasking skills, with ability to co-ordinate, priorities and organize workload and meet deadlines.

    Applicants who meet the requirements stated above should send their updated CV and cover letter with a day –time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com  with Accountant on the Subject line. Only shortlisted candidates will be contactedCandidates MUST indicate their Current and Expected salaries

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Private Sector Engagement Officer – Kenya Primary Literacy Programme IT Assistant – Kenya Primary Literacy Programme

    Private Sector Engagement Officer – Kenya Primary Literacy Programme IT Assistant – Kenya Primary Literacy Programme

    Position Description 

    The Private Sector Engagement Officer (PSE Officer) will play a critical role in advancing the project’s objectives of strengthening education systems to be more accountable, self-sustaining, and resilient through strategic engagement with the private sector. This role involves designing and executing the private sector engagement strategy, focusing particularly on strengthening partnerships with private entities to enhance teaching and learning in the classroom and online. In collaboration with these partners, the PSE Officer will be instrumental in orienting and training of private sector partners including publishers, printers and writers on emerging student learning outcomes and related issues and opportunities, mobilizing support for early grade reading initiatives, and ensuring the provision of high-quality teaching and learning materials (TLMs), with special attention to marginalized groups. The PSE Officer will report to the Grants and Partnerships Manager. This is a full-time position based in Nairobi, Kenya. 

    The Private Sector Engagement Officer’s responsibilities will include, but are not limited to: 

    Design and oversee the implementation of KPLP’s private sector engagement strategy. 
    Forge and strengthen partnerships with private entities to expand high quality online teaching and learning opportunities for children and teachers. 
    Enhance student learning experiences by collaborating with private sector partners to integrate advanced technologies and methodologies. 
    Initiate and manage partnerships that provide support for educational dashboards and resources to optimize data management and analysis for improved educational outcomes. 
    Work with the KPLP administration and finance team and counterparts to establish and manage the Partnership Fund and parameters of the use of that funding. 
    Produce annual planning and reporting on the use of the partnership funds.  
    In collaboration with technical counterparts, design and carry out training for publishers, printers, and writers to competitively produce and print high quality teaching and learning materials (TLMs) for use in school and community settings.  
    In collaboration with technical counterparts training publishers, printers, and writers on the needs of struggling readers, as well as learners with hearing and visual impairments.  
    Prepare data and information for project quarterly and annual reports, and other data as required. 

    Qualifications

    The candidate for the position of Private Sector Engagement Officer shall have at a minimum the following qualifications:  

    Education:  

    Bachelor’s degree in education, international development, business administration/management, or related field required. 

    Skills and Experience: 

    5 to 6 years of directly relevant experience.  
    Proven track record in developing and implementing engagement strategies with private sector entities, particularly in education or development sectors. 
    Strong interpersonal skills with the ability to forge and maintain effective partnerships and relationships with a diverse range of stakeholders. 
    Demonstrated experience in project management, including planning, execution, and evaluation of projects. 
    Proficient in data analysis and the use of technology to enhance educational outcomes; experience with educational dashboards and learning management systems is a plus. 
    Excellent communication skills, both verbal and written, with the ability to advocate and mobilize support for educational initiatives. 
    Familiarity with the Kenyan educational context, particularly challenges and opportunities in early grade learning and digital education platforms. 

    Language: 

    Fluency in oral and written English and Kiswahili is required. 

    Other: 

    Applicants must be Kenyan nationals or hold current work authorization.  

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Private Sector Engagement Officer – Kenya Primary Literacy Programme IT Assistant – Kenya Primary Literacy Programme

    Private Sector Engagement Officer – Kenya Primary Literacy Programme IT Assistant – Kenya Primary Literacy Programme

    Position Description 

    The Private Sector Engagement Officer (PSE Officer) will play a critical role in advancing the project’s objectives of strengthening education systems to be more accountable, self-sustaining, and resilient through strategic engagement with the private sector. This role involves designing and executing the private sector engagement strategy, focusing particularly on strengthening partnerships with private entities to enhance teaching and learning in the classroom and online. In collaboration with these partners, the PSE Officer will be instrumental in orienting and training of private sector partners including publishers, printers and writers on emerging student learning outcomes and related issues and opportunities, mobilizing support for early grade reading initiatives, and ensuring the provision of high-quality teaching and learning materials (TLMs), with special attention to marginalized groups. The PSE Officer will report to the Grants and Partnerships Manager. This is a full-time position based in Nairobi, Kenya. 

    The Private Sector Engagement Officer’s responsibilities will include, but are not limited to: 

    Design and oversee the implementation of KPLP’s private sector engagement strategy. 
    Forge and strengthen partnerships with private entities to expand high quality online teaching and learning opportunities for children and teachers. 
    Enhance student learning experiences by collaborating with private sector partners to integrate advanced technologies and methodologies. 
    Initiate and manage partnerships that provide support for educational dashboards and resources to optimize data management and analysis for improved educational outcomes. 
    Work with the KPLP administration and finance team and counterparts to establish and manage the Partnership Fund and parameters of the use of that funding. 
    Produce annual planning and reporting on the use of the partnership funds.  
    In collaboration with technical counterparts, design and carry out training for publishers, printers, and writers to competitively produce and print high quality teaching and learning materials (TLMs) for use in school and community settings.  
    In collaboration with technical counterparts training publishers, printers, and writers on the needs of struggling readers, as well as learners with hearing and visual impairments.  
    Prepare data and information for project quarterly and annual reports, and other data as required. 

    Qualifications

    The candidate for the position of Private Sector Engagement Officer shall have at a minimum the following qualifications:  

    Education:  

    Bachelor’s degree in education, international development, business administration/management, or related field required. 

    Skills and Experience: 

    5 to 6 years of directly relevant experience.  
    Proven track record in developing and implementing engagement strategies with private sector entities, particularly in education or development sectors. 
    Strong interpersonal skills with the ability to forge and maintain effective partnerships and relationships with a diverse range of stakeholders. 
    Demonstrated experience in project management, including planning, execution, and evaluation of projects. 
    Proficient in data analysis and the use of technology to enhance educational outcomes; experience with educational dashboards and learning management systems is a plus. 
    Excellent communication skills, both verbal and written, with the ability to advocate and mobilize support for educational initiatives. 
    Familiarity with the Kenyan educational context, particularly challenges and opportunities in early grade learning and digital education platforms. 

    Language: 

    Fluency in oral and written English and Kiswahili is required. 

    Other: 

    Applicants must be Kenyan nationals or hold current work authorization.  

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Specialist, Organisational Culture & Engagement

    Senior Specialist, Organisational Culture & Engagement

    MISSION OF THE DEPARTMENT

    To drive the right culture and working environment in WWF Network by ensuring embedding of our agreed network core values and standards.
    To develop the right P&C standards, policies, procedures, systems and platforms in-order to attract, develop and retain the right people for the organization.
    To create the optimal working environment in which the staff are able to perform at the highest level and hence are able to maximize their contribution towards the conservation goals.

    MAJOR FUNCTIONS

    Supports in the implementation of the Staff Engagement Survey and any other relevant Engagement initiatives.
    Assists in driving JEDI principles and ensuring the embedding of WWF Values throughout the organisation.
    Provides support related to data collection and analysis, reporting and presentations related to the Organisational Culture & Engagement unit.
    Supports in engaging the P&C Community on various relevant topics in relation to organisational culture and engagement.
    Supports the Director, Organisational Culture & Engagement with coordination and preparationcof communication, presentations and reports related to the unit.

    MAJOR DUTIES AND RESPONSIBILITIES
    Engagement

    Cascades, distributes and provides clarity in relation to the results of Staff Engagement Survey (SES) to the relevant P&C focal points.
    Assists P&C focal points to develop and document follow up plans.
    Closely monitors the implementation of the SES follow-up plan at a Global, Regional and Country level.
    Develops and implements other engagement activities for WWF International through the relevant P&C focal points and counterparts.

    JEDI & Values

    Reviews existing JEDI principles embedded in existing policies with the aim to have a holistic view of the topic.
    Works with external partner/consultant to develop in framework and policy development for JEDI.
    Works with JEDI taskforce/committee/working group to leverage expertise and ensure alignment of framework and policy.
    Assists in developing a draft JEDI framework and policy outlining goals, strategies, and measurable objectives.
    Assists in developing initiatives and activities to further embed the existing organisational values.
    Coordinates and delivers relevant trainings, coaching etc.. to ensure on organisation values to ensure staff are equipped to understand, internalize, connect and uphold them.
    Works directly with P&C Heads to ensure that the Values & JEDI principles are embedded in all people processes, policies and tools.

    Data Analysis, Reporting and Presentations

    Prepares presentations and any communication material related to projects and the
    Organisational Culture & Engagement unit.
    Collects data, analyses and interprets results for JEDI metrics.
    Develops reports, dashboards and relevant data presentations pertaining to the unit.

    P&C Community Coordination

    Assist in monitoring community events and developing a calendar of events to promote awareness and consistency of P&C initiatives and key projects.
    Assist in developing and implementing programs to educate members of the community about topics related to relevant P&C topics.

    PROFILE
    Required Qualifications.

    Bachelor’s degree in any relevant field
    5-6 years’ experience working in P&C specifically in Culture, Engagement, JEDI or other related area

    Required Skills and Competencies.

    Excellent organizational, administrative, multitasking and prioritization skills.
    Strong proactive client focus.
    Comfortable working virtually across time zones.
    Team player and ability to take initiative.
    Patient and able to deal with ambiguity, fast- paced and constantly shifting situations.
    Diplomacy and ability to deal with demanding individuals and confidential issues;
    Ability to build relationships and foster effective communication, both orally and in writing.
    Data driven with ability to create clear management information.
    Analytical with excellent attention to detail and good Excel skills.
    Fluent English, other languages advantageous
    Interest in conservation and WWF’s work.
    Embraces the WWF mission and values of the organization: Courage, Integrity, Respect & Collaboration.

    WORKING RELATIONSHIPS
    Internal:

    Works closely with both the WWF International and Network P&C teams as well as staff at all levels.
    Responds/delegates as appropriate, to queries coming from other WWF International staff.

    External:

    Interacts with external partners such as those specialised in Engagement surveys, and JEDI as required, in fulfilment of duties.

    Only one single document can be uploaded through our platform. Upload your covering letter and CV as one file. We will not accept applications without CV and Covering Letter.
    Deadline for applications: by 10 April 2024

    Apply via :

    www.linkedin.com

  • Manager Growth – Social Services Bancassurance – Assistant Manager, Accounts Receivable Senior Manager Commercialisation Senior manager, API & Integrations

    Manager Growth – Social Services Bancassurance – Assistant Manager, Accounts Receivable Senior Manager Commercialisation Senior manager, API & Integrations

    Key Responsibilities

    Effectively supervise account executives to ensure solid lead generations and closures
    Deliver revenue, deposits, recruitment, NPS and CES targets 
    Sell the bank’s digital platform and gateway to health institutions and their value chains (pharmacies, laboratories etc.) as the primary payments/collections and transfer partner
    Drive for adoption of the bank’s digital payments system as the preferred school fees collection and disbursement partner and expand services and features to the overall education value chain partners i.e. HELB, Stationary Vendors, Bookshops, Uniform distributors, Food suppliers etc.
    Map out the customer journeys and value chains for Agricultural partners and offer payment, merchant and/or financing solutions both downstream and upstream whether for inputs or for final produce by formulating solutions across sectoral divides.
    Work with religious institutions to develop and deploy joint business plans that incorporate digital solutions for collections, lending and savings products within the ecosystem and value chain.
     Work closely corporate and retail diaspora teams to coordinate and drive digital platforms that support, disbursement of development funds. 
    Manage all processes and documentation for onboarding, integration and roll out including tendering, and contract negotiation
    Interface with Technology, Marketing, Retail, Corporate and DFS Customer Value Management teams on customer onboarding and the commercialization of aligned products/services
    Work with product team and technology team to ensure efficient customer journeys that make use of deployed or to be deployed services seamless
    Monitor signed Service Level Agreements (SLAs) to ensure NPS and CES are as per set targets
    Develop Joint business plans with partners and ensure post-deployment relationship management; bring together relevant stakeholders to scale to value the adoption and growth of digital products.

    The Person

    For the above position, the successful applicant should have the following:

    A bachelor’s degree preferably in Business, Computer Science; Technology or related field from a recognized university
    At least six (6) years in managerial experience in social enterprises (health, education, and religious institutions) as well as agribusiness and their value chains to drive payments, collections, disbursements, savings, and loans.
    At least five (5) years relevant work experience with specific experience in:

    Relationship Management experience in Key Accounts Management / Enterprise Business Sales/Government Sales/B2B Sales or Business Development in FMCG, Telcos or IT firms
    commercialization of digital products and services 
    Delivery of mobile financial products and services in a high growth environment
    Building relationships, networks and collaboration with interdivisional teams
    Project Management.
    Credit Analysis & Lending

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Marketing Officer/Junior Management Consultant

    Marketing Officer/Junior Management Consultant

    Objective

    The key goal is revenue growth and building lasting client relationships in the region. Your primary focus will be on acquiring new business accounts and expanding our market presence in the HR Services sector.

    Duties & Responsibilities:

    Identify and pursue new business opportunities.
    Develop unique concepts to attract, retain and fill a session within timelines set.
    Develop appropriate Training Overviews, Quotations, and Work plans.
    Understand the end-to-end HR Services with a bias in Training Model.
    Conduct market research to understand client needs industry trends and competitor offerings.
    Develop and implement effective sales strategies to achieve revenue targets.
    Build and maintain a robust sales pipeline through lead generation and networking.
    Engage with prospective clients conduct product presentations and articulate the value proposition of our HR Services.
    Collaborate with internal teams to customize solutions based on client requirements.
    Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
    Act as a trusted advisor providing insights and recommendations on how our services can benefit the clients business.
    Meet and exceed sales targets consistently driving revenue growth while professionally building the sales cycle process.
    Prepare and present regular sales reports to management highlighting key performance indicators and areas for improvement.
    Work closely with the marketing team to develop effective promotional materials and campaigns.
    Responsible for contractual agreements, nominations of participants, follow up of payments and closure with clients.
    Develop, prepare and conduct presentations on various training courses on offer independently.
    Monitor and analyze sales metrics and KPIs to track progress and identify areas for improvement.
    Contribute in the implementation of business development strategies.
    Organize and attend networking activities or events to raise brand awareness.
    See all ventures through to completion and evaluate their success using various metrics.
    Prepare content for the publication of marketing material and oversee distribution.
    Conduct market research and analysis to identify opportunities for promotion and growth.
    Identify and create product wise customer data base, target list and masters.
    Identify new opportunities for the firm and develop proposals that respond to the clients’ specific needs.
     Sell other firm’s services to existing clients through cross selling and generate more business through upselling.
    Participate in forums and networks that will eventually bring the firm business or increase market visibility.

    Qualifications & Requirements

    Bachelor’s degree in Marketing, Business Administration or relevant field.
    5 Years’ Experience in HR Services Sales with a focus in Training and HR Services.
    Strong understanding of the Kenyan business environment.

    Competencies & Skills

    Excellent Presentation skills.
    Excellent marketing and networking skills
    Highly developed communication and presentation skills.
    Great problem solving and decision-making skills.
    Great analytical skills, creative and innovative.
    Results oriented mindset with a track record of meeting or exceeding sales targets.
    Ability to work independently and collaboratively in a dynamic team environment.
    Strategic Marketing Skills
    Ultimate customer-oriented approach

    Interested applicants should send their detailed CV and Cover Letter quoting the job title (Marketing Officer/Junior Management Consultant-HR) to reach us not later than 08th March 2024 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted.

    Apply via :

    careers@italgloballtd.com

  • Operations Commercial Finance Business Partner

    Operations Commercial Finance Business Partner

    ROLE POSITIONING AND OBJECTIVES

    This role is part of the Commercial Finance – Operations subfunction.

    The purpose of this role is to provide support to the Head of Leaf and ESA Commercial Finance Manager in all aspects of financial management, including but not limited to budgeting, forecasting, financial reporting, credit management, product costing and analysis. The Operations Commercial Finance Business Partner will also be responsible for assisting with the development and implementation of financial policies and procedures.

    Reports to: Commercial Finance (Operations) Senior Manager

    Geographic Scope: Local

    WHAT YOU WILL BE ACCOUNTABLE FOR

    Planning and execution of financial duties and projects;
    Managing the risks involved in the financial activities of the business;
    Managing pricing and farmers performance management,
    Manage leaf investments, by tracking spend vs. budget, and provide commentaries, and oversee farmer loan repayments;
    Manage and monitor metrics, KPI tracking, and reports;
    Evaluate the financial performance of the organization and measure returns on investments;
    Support Leaf growing and other Heads of Functions with matters pertaining to planning and budgeting cycles;
    Providing training to staff members regarding financial processes.

    ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

    General skills

    Ability to communicate fluently and effectively in English and Kiswahili, where applicable;
    Analytical, problem-solving and critical thinking skills; strong
    Ability to work and deliver under pressure and in a fast-pace environment;
    Good collaboration and interpersonal skills; effective communication and presentation skills
    Computer skills in ERP System (preferentially SAP); advanced skills in Microsoft Excel and ability to manage vast amounts of data;

    Education / Qualifications / Experience Required

    Degree in Accounting, Finance, Economics or related fields;
    CPA, ACA/ACCA certification is a plus;
    Minimum of 5-6 years’ relevant professional working experience; experience in FMCG is a plus
    Strong organizational skills and attention to detail;
    Strong understanding of financial management obligations, especially statutory obligations and requirements;

    Apply via :

    careers.bat.com

  • IT Quality Assurance Analyst

    IT Quality Assurance Analyst

    Test Planning and Strategy:

     Collaborate with project stakeholders to develop detailed test plans, including scope, objectives, resources, and schedule.
     Define test cases and criteria for various types of testing (e.g., functional, regression, integration, performance).

    Test Execution:

     Conduct thorough testing of software applications, systems, and infrastructure to identify defects and areas for improvement.
     Document and report test results, including defects, to the development team.

    Defect Management:

     Track, prioritize, and manage defects using designated tools or systems.
     Collaborate with development teams to ensure timely resolution of identified issues.

    Automation Testing:

     Develop and execute automated test scripts using industry-standard tools (e.g., Selenium, JUnit).
     Continuously seek opportunities to enhance automation coverage and efficiency.

    Regression Testing:

     Perform regression testing to validate software changes and updates.
     Monitor and maintain regression test suites for optimal coverage.

    Performance Testing:

     Conduct performance and load testing to evaluate system stability, responsiveness, and scalability.
     Analyze and report performance metrics to guide optimization efforts.

    Documentation:

     Create and maintain detailed test documentation, including test cases, test data, and test scripts.
     Generate comprehensive test reports for project stakeholders.

    Collaboration and Communication:

     Work closely with cross-functional teams, including developers, business analysts, and project managers, to ensure alignment on testing objectives and priorities.
     Communicate effectively to articulate testing progress, issues, and recommendations.

    Qualifications:

     Bachelor’s degree in Computer Science, Information Technology, or a related field.
     At least 5-6 years of experience in IT quality assurance or testing roles.
     Proficient in manual and automated testing methodologies.
     proven work experience in software development – writing clear, concise, and
    comprehensive test plans and test cases
     Strong understanding of testing tools and frameworks (e.g., Selenium, JIRA, TestRail).
     Experience with version control systems (e.g., Git).
     Experience with coding languages e.g. JAVA
     Experience with at least one scripting language e.g. Python
     Experience with a relational database system e.g. MySQL, PostGreSQL
     Experience with SQL scripts and database administration

    If you are up to the challenge & possess the necessary qualifications and experience, please send your application letter and CV only quoting the job title on the email subject (IT Quality Assurance Analyst) to hr@sportpesa.co.ke by 23rd February 2024. Only short-listed candidates will be contacted for interview

    Apply via :

    hr@sportpesa.co.ke

  • Assistant Manager – Customer Experience Relationship Manager – Unit Linked Customer Experience Officer

    Assistant Manager – Customer Experience Relationship Manager – Unit Linked Customer Experience Officer

    Job Ref. No: JLIL188

    Role Purpose

    The main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team’s training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactively engaging with clients to prevent policy exits. Furthermore, the role is responsible for overseeing the implementation of customer experience projects and supervising conservation, branches, service centre, and call centre teams to deliver exceptional service, enhancing overall customer experience.

    Main Responsibilities
    Strategy

    Oversee implementation of customer experience strategy at various customer touch points to retain and strengthen existing business. Collaborate with cross-functional teams to ensure seamless integration of the strategy into day-to-day operations.
    Identify opportunities for business growth, market expansion, and improvements in products/services within the customer experience segment. Monitor key performance indicators (KPIs) and metrics to assess business performance and identify areas for enhancement.
    Conduct comprehensive market research and analysis to identify emerging trends, competitive landscapes, and evolving customer needs. Utilize findings to influence strategic decision-making and stay ahead of industry developments.
    Conduct financial analysis to identify cost-saving opportunities and recommend strategies to improve profitability. Collaborate with internal teams to implement system enhancements and automation, driving operational efficiency.

    Operational

    Ensure that customer support activities and projects deliver measurable and significant value to the businesses and meet customer retention targets.
    Drive necessary changes for the improvement of operational and organizational efficiency at all customer touch points.
    Collaborate with sales, marketing, underwriting, and claims teams to ensure a consistent and seamless customer experience across all touchpoints.
    Develop initiatives that will ensure conservation of policies as per agreed set persistency targets.
    Ensure adherence of the agreed Turn Around Times on customer requests at all customer touch points
    Ensure reduction of in force and Lapsed Premium Deposit as per agreed targets.
    Manage the in force and lapsed book and target reinstatements to meet persistency targets.
    Approve Policy re-instatement and re-dating based on the defined authority matrix.
    Handle enquiries and support different types of policy alterations and policy servicing on different types of products efficiently and effectively. Prepare policy endorsements and contract provisions for policy changes.
    Identify and leverage innovative technologies and digital solutions to enhance customer experience and streamline service delivery.
    Monitor defined key customer experience metrics, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT), to track performance and drive continuous improvement.
    Supervise the service centre team Lead, ensuring efficient and personalized support to customers regarding policy administration, claims, and other inquiries.
    Supervise the Call centre Team lead, ensuring high-quality interactions with customers through various communication channels, such as phone, email, and live chat.
    Collect and analyse customer feedback and insights to identify trends and areas for improvement in products and services.
    Coordinate and track enquiries from all Agency offices and branches.

    Corporate Governance

    Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects of insurance servicing.
    Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
    Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
    Compliance: Stay updated with insurance regulations and best practices to ensure compliance with industry standards
    Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
    Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

    Leadership & Culture

    Building the team capabilities and ensuring adequate succession planning within the department
    Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
    Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
    Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.
    Conduct regular performance evaluations, set goals, and provide constructive feedback to team members.
    Identify training and development needs based on performance gaps and take appropriate action.

    Key Competencies

    Leadership: Ability to lead and motivate a team, set clear expectations, and provide guidance and support.
    Relationship Building: Strong interpersonal skills to build and maintain positive relationships with policyholders, team members, and other stakeholders.
    Communication: Excellent verbal and written communication skills to effectively convey information and address customer inquiries and concerns.
    Problem-Solving: Strong analytical and problem-solving skills to identify root causes of policy cancellations and implement effective solutions.
    Customer Focus: Dedication to providing exceptional customer service and ensuring high levels of customer satisfaction.
    Team Management: Ability to manage and supervise a team, delegate tasks, provide feedback, and promote teamwork and collaboration.
    Conflict Resolution: The ability to handle conflicts and difficult situations effectively, mediate disputes, and find resolutions that satisfy both the customer and the organization.

    Qualifications

    Bachelor’s degree in Insurance, Finance, Business, Marketing or any other related course
    Diploma in Insurance
    LOMA/CII/IIK Qualification will be an added advantage.

    Relevant Experience

    Minimum of 5-6 years’ work experience in a similar role.
    A strong understanding of life insurance products, policies, and regulations
    Proficiency in customer relationship technologies and customer relationship management (CRM) systems.
    Ability to analyze data and identify trends or patterns.

    go to method of application »

    If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 19th February 2024. Only shortlisted candidates will be contacted

    Apply via :

    Recruitment@jubileekenya.com

  • Procurement Officer Logistics Officer

    Procurement Officer Logistics Officer

    Job Description

    Project Description

    The USAID Kenya Primary Literacy Program (USAID KPLP) is a five-year initiative that supports the Kenyan Ministry of Education to deliver interventions at scale as well as pilot and expand innovations that address the language and literacy needs of primary grade learners while building more inclusive, accountable, and resilient education institutions and systems.

    USAID KPLP has three broad objectives:

    Improving education services and student learning outcomes, including for vulnerable populations; 
    Strengthening education institutions and systems to become more accountable, self-sustaining, and resilient; and 
    Empowering local youth organizations to strengthen and sustain community and family support for student learning and wellbeing.

    Position Description

    The Procurement Officer will manage project procurement and ensure compliance with EDC policy and procedures and USAID regulations in support of project activities at the USAID KPLP project headquarters and six regional offices. The Procurement Officer will report to the Finance and Administration Officer and will supervise the Procurement Assistant. This is a full-time position based in Nairobi, Kenya. 

    The Procurement Officer is responsible for, but not limited to, the following tasks: 

    Support the overall procurement process.  Prepare requests for quotations, conduct  evaluations, prepare price analysis, conduct due diligence (reference checks and site visits), and draft purchase orders in support of the procurement of goods and services for the project;   
    Interface with customers, vendors, and administration finance offices as needed to provide quality assurance on purchasing transactions;  
    Maintain proper documentation to verify that all procurements comply with USAID’s rules and regulations;  
    Ensure procurement practices are in compliance with the project’s Policy and Procedures Manual and USAID rules and regulations;  
    Support technical and support staff in the development of requirement specifications;  
    Manage USAID KPLP dedicated Kenya Procurement email account, ensuring prompt responses to vendors requests and queries;  
    Review invoice payments from vendors and compare to the terms of the purchase order or contract to ensure vendor invoices are accurate before submitting for payment;   
    Maintain up-to-date and accurate procurement tracker and provide weekly procurement status report to internal stakeholders;  
    File all procurement documentation electronically on the SharePoint in a logical manner;  
    Work with suppliers to confirm receipt and status update of orders, investigate price/quantity discrepancies, coordinate the replacement, credit, and return of unsatisfactory deliveries; ensure completion of the procure-to-pay cycle; and escalate issues when needed;  
    Coordinate the development of local vendor list;  
    Support project budget revisions by providing estimated pricing for goods and services; and 
    Conduct these and other tasks as required in support of USAID KPLP Activity goals.

    Qualifications

    The candidate for the position of Procurement Officer shall have at a minimum the following qualifications:

    Education:

    A bachelor’s degree in Business Administration, Accounting, Social Sciences, or other related field.

    Skills and Experience:

    Minimum of 5 to 6 years of experience in managing procurement processes in Kenya;   
    Experience working with USAID funded projects or other donor funded projects is required;  
    Experience in competitive procurement of goods and services required (experience in administration of subcontracts and issuing purchase orders);  
    Supervisory experience required; 
    Must be proactive, able to work independently and meet tight deadlines;  
    Excellent interpersonal skills to work with staff at all levels in the organization;   
     Must be able to work within a cross cultural setting, negotiate diplomatically, and function well under pressure;   
    Ability to work hands-on, independently, and within teams in a difficult work environment;   
    Detail-oriented and organized;   
    Experience using computers and software at work, especially email and MS Word and MS Excel;  
    Ability to travel to the project regional offices as required. 

    Language:

    Fluency in English is required.

    Other:

    Applicants must be Kenyan nationals or hold current work authorization. 

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