Jobs Kenya

Job Experience: Experience of 5 – 6 years

  • Marketing Skills Development Manager

    Marketing Skills Development Manager

    British American Tobacco has an exciting opportunity for a Marketing Skills Development Manager to join our team in Nairobi.

    Job Purpose

    The fundamental purpose of the role is to raise the capabilities and skills of our talent to serve consumer needs better and create a sustainable, successful organisation.
    The role is aligned to the BAT Strategic Imperative of ‘develop talent as a competitive advantage’
    The job holder will identify needs, facilitate and enable learning, gain expertise in new learning trends and technologies including social and mobile, involve Line Managers in cultivating a strong learning culture within their functions, and enhance employee engagement to drive high on the job performance.
    The job scope will range from meeting the learning needs of individuals to developing and implementing a Learning & Development strategy to support business success.
     

    The role will primarily serve the Marketing function with support to other business functions.

    Key Accountabilities

    Business Results

    Manage the smooth implementation of all Learning and Development Initiatives for the business
    Champion digital competency acquisition across the business through adoption of relevant content in modern & future fit Apps, identify areas of opportunity & where necessary, partner with external providers for customized solutions
    Regularly assess quality of talent pool through available competency assessment tools, Talent Review meetings, line Manager engagement and ensure quality development plans are drawn up, and targeted learning solutions deployed for immediate impact
    Collaborate with the Talent & OE Manager, HR Business Partners to drive a healthy talent pipeline by effectively supporting Career/learning paths, recruitment /on boarding processes and change management.
    Keeping abreast of the fast-paced marketing landscape and sharing local best practise,
    Ensure learning & development budget and resources are used in the most effective and efficient manner.

    People Results

    Drive induction of new hires and continuous development of all Marketing employees
    Create a buzz, excitement and a commitment to capability building of our marketing organisation across line managers, business units and leadership teams
    Ensure collective capability levels remain high in the organisation- i.e. new joiners get up-skilled early enough to facilitate on- time-in-full integration, support high performance as well as demonstrate our commitment to talent development
    Drive the development of facilitation and coaching skills in line managers to support the embedding of 70-20-10 and self-directed learning across East Africa Markets.
    Regularly diagnose individual and team gaps across functions, agency of record, and distribution partners to ensure fit for purpose learning and development solutions are deployed.
    Drive timely evaluation on the effectiveness & efficiency of all development programmes

    Business Context
    The accelerated shift in consumer behaviour, converging market forces, expanding into New Categories and digitalization have impacted our activities, structure and organisation of the Marketing function to become increasingly integrated. The current Trade, Deployment, Strategy Planning & Insights development programmes under will support this trend and encourage improved business performance.

    External Environment

    Ongoing communication and keeping up to date with

    Tobacco industry & other FMCG Companies to exchange ideas and keep abreast of new developments including regulatory landscape and competition.
    Identify how Technology can improve learning effectiveness
    Developments surrounding adult learning approaches
     

    Internal Environment

    Understand our company strategy, understand our Marketing focus, and ensure that talent is developed to improve skills, promote alignment, foster the innovation and agility to significantly contribute to the achievement of our corporate marketing objectives.

    Knowledge, Skills & Experience

    Principal competencies required

    Business Expertise (Including Marketing competencies)
    Learning & Development Expertise
    Advisory Capability

    Experience

    A bachelor’s degree in a business field
    Minimum 5-6 years’ experience within the Marketing function (preference for both Trade and Brand experience).
    Strong negotiation, written and verbal skills
    Ability to apply strong strategic, analytical skills and good judgment
    Appropriate level of maturity to provide credibility at senior levels
    Demonstrates the capacity to drive for high performance and sustainable business results.

    Key Success Factors

    Meeting the people development needs arising from competency assessments and Talent review meetings.
    Assessing the capability of the marketing function vs strategic business agenda, and building a plan to bridge gap
    Improving the level of coaching competence amongst Line managers
    Planning and working within agreed budget guidelines
    Ensuring timely feedback on development programmes and learning initiatives
    Meeting agreed Your Voice targets
    Effectively implementing Marketing talent and development initiatives

    British American Tobacco is one of the world’s leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

    We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

    Our portfolio includes our world-famous Global Drive Brands – Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans – along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

    Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

  • Relationship Manager – Commercial Banking

    Relationship Manager – Commercial Banking

    Key Responsibilities

    To ensure that product revenue and profitability targets are achieved / exceeded.
    To understand customer’s business and to anticipate the requirements through a consultative selling process. To match customer’s needs with product capabilities through presentation of tailored demonstrations and proposals. To negotiate terms and conditions with customers to maximize revenue and profitability.
    To provide structured solutions to meet the specific cash management requirements of our customers and prospects.
    To undertake a disciplined product-oriented sales management process. To monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
    To train Junior RMs and other Transaction Banking Sales Managers in product knowledge, provide technical product expertise and conduct joint calls to ensure joint sales goals are met, new revenue opportunities are identified and customer
    Feedback on product and competition is obtained.
    To assist product management and development in strategic product rollouts.
    To provide feedback and assistance to all areas of transaction banking; e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into ongoing plans and initiatives. To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/enhancements, strengthening competitive position.
    To ensure smooth deal implementation and adherence to high levels of service quality.
    To identify opportunities for cross selling and referrals to other Banking lines through developing a good understanding of client needs.
    Facilitate customer service issues and to ensure a high level of post sales service is made available to the clients at all times.
    To monitor the progress of local implementation team.

    Job Specification
    Education
    Bachelor’s Degree
    Training/Skills

    Strong interpersonal skills
    In depth knowledge of commercial banking products and DIB strategy & policies

    Work Experience

    5-6 years of Commercial Banking experience of which at least 4 years of Relationship Management exposure is a must.

    Competencies

    Effective leadership, decision-making and team building skills
    Ability to work in a cross-cultural environment
    Strong marketing, selling and interpersonal skills
    Strong knowledge of local commercial banking market and vision about future direction and market sensitivities

  • Trade Finance Manager Branch Manager – Mombasa

    Trade Finance Manager Branch Manager – Mombasa

    Ref. No. CB/TFM/010/20
    Key Responsibilities

    Drive the growth of Trade Finance incomes, business volumes and manage assigned portfolios, from the process of deal origination, structuring, credit approval, contracting and placement to ensure that the process is finalized within optimal time.
    Developing the bank’s trade finance strategy, products and plans while continuously reviewing performance against targets.
    Prospect for new to bank clients in conjunction with Relationship Managers and offer innovative and customised solutions. Marketing and selling trade finance products through branches and the commercial centre.
    Ensure strong cross-selling of existing and new products to existing and new clients; by providing technical product expertise and conducting joint calls, and in this process, maintain effective liaison with all relevant business units in the bank.
    Establish and maintain ties with market participants including international banks, financial institutions, trade finance intermediaries and corporates.
    Organise/Participate in Trade Finance forums for customers both internal and external for establishing market presence with emphasis on broadening the scope of the Trade finance offering
    Provide Client advisory services on Trade finance products, solutions, transactions and services to the relevant stakeholders across the Bank.
    Monitoring the market, industry trends, competitors to collate information on trade finance trends for purposes of business acquisition, product development
    Ensuring compliance with both internal and external regulatory requirements
    Initiate DIB group relationships in key markets hence driving Kenya’s import and export trade.
    Market and grow Trade Finance business emanating from Financial Institutions in Kenya and the Region.
    Actively support product development and sales initiatives by Relationship Managers and Branch Managers to sustain the banks market share in Trade finance business.
    Ensure adherence to SLAs with relevant business units.
    Achieving and maintaining the position of leading Trade Finance Bank in Kenya among all banks through continuous innovation of new products as well as delivery of high quality customer service.

    Job Specification
    Education
    Undergraduate Bachelor’s Degree
    Training/Skills

    Strong analytical and interpersonal skills
    In depth knowledge of trade finance, corporate banking products and DIB strategy & policies.

    Work Experience

    5-6years of Commercial Banking experience of which at least 4 years of Product Development in Trade Finance is a must.

    Competencies

    Effective leadership, decision-making and team building skills
    Ability to work in cross-cultural environment
    Strong analytical and interpersonal skills
    Strong knowledge of trade finance, local corporate banking market and vision about future direction and market sensitives.

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  • Relationship Manager – Commercial Banking Trade Finance Manager

    Relationship Manager – Commercial Banking Trade Finance Manager

    Key Responsilbilities

    To ensure that product revenue and profitability targets are achieved / exceeded.
    To understand customer’s business and to anticipate the requirements through a consultative selling process. To match customer’s needs with product capabilities through presentation of tailored demonstrations and proposals. To negotiate terms and conditions with customers to maximize revenue and profitability.
    To provide structured solutions to meet the specific cash management requirements of our customers and prospects.
    To undertake a disciplined product-oriented sales management process. To monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
    To train Junior RMs and other Transaction Banking Sales Managers in product knowledge, provide technical product expertise and conduct joint calls to ensure joint sales goals are met, new revenue opportunities are identified and customer
    Feedback on product and competition is obtained.
    To assist product management and development in strategic product rollouts.
    To provide feedback and assistance to all areas of transaction banking; e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into ongoing plans and initiatives. To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/enhancements, strengthening competitive position.
    To identify opportunities for cross selling and referrals to other Banking lines through developing a good understanding of client needs.
    Facilitate customer service issues and to ensure a high level of post sales service is made available to the clients at all times.
    To monitor the progress of local implementation team.

    Job Specification
    Education:
    Bachelor’s Degree
    Training/Skills:

    Strong interpersonal skills
    In depth knowledge of commercial banking products and DIB strategy & policies

    Work Experience:
    5-6 years of Commercial Banking experience of which at least 4 years of Relationship Management exposure is a must.
    Competencies:

     Effective leadership, decision-making and team building skills
    Ability to work in a cross-cultural environment
    Strong marketing, selling and interpersonal skills
    Strong knowledge of local commercial banking market and vision about future direction and market sensitivities

    To apply, send your application and supporting documents to careers@dibkenya.co.ke quoting the respective job title on the email subject

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  • Senior Associate, Hepatitis Country Support

    Senior Associate, Hepatitis Country Support

    CHAI launched its Viral Hepatitis program in 2015 with the goal of catalyzing public sector screening and treatment programs in Low and Middle Income Countries (LMICs). Following the launch of hepatitis C programs in seven countries (Cambodia, India, Indonesia, Myanmar, Nigeria, Rwanda, and Vietnam), CHAI is now applying the techniques it has used successfully to improve access to HIV/AIDS and malaria treatment in developing countries to aim for the elimination of hepatitis C and the achievement of a hepatitis B-free generation. The program continues to focus on lowering the cost of diagnosis and treatment, while supporting ministries of health to implement smart, data-driven strategies for scaling up access to services. On the global side, the team interacts with donors, manufacturers, multilateral agencies and other partners to identify and implement necessary market-based interventions. In country, CHAI’s work includes helping governments select and source the right medicines and diagnostics, training health care workers in screening and treatment, designing the right service delivery mechanisms, implementing monitoring and evaluation systems, and mobilizing resources for program implementation.

    Position Overview

    As part of the Hepatitis Country Support Team, the Senior Associate will support the implementation and scale-up of CHAI’s hepatitis country programs in the Sub-Saharan Africa (SSA) region. The Senior Associate will have a specific focus on support to new hepatitis focal countries in SSA, working together with CHAI teams in countries as they begin to scale-up public viral hepatitis programs and helping to optimize policies and processes to ensure access to high quality hepatitis drugs and diagnostic testing. Extensive travel will be required for this position. The Senior Associate will report to the Hepatitis Country Support Manager. This role is based in Kenya but may have flexibility to be based in another CHAI program country in Africa, pending country team leadership approval.

    We are seeking a highly motivated individual with outstanding credentials, strong analytical abilities, and communication skills. The candidate must be self-driven, entrepreneurial, adaptable and have a high level of comfort with ambiguity. They will be expected to function independently and flexibly, with little to no oversight. They must be self-assured, a fast learner, resilient, and a strong team player.

    Provide strategic guidance and planning support to countries (30%)

    Support development and refinement of country strategy and work plans, in line with global strategy
    Regularly engage in and support reviews of country work plans, identify implementation barriers, develop solutions, and identify resources and next steps
    Support monitoring of progress at country-level against milestones, and work with Program Management to identify and mitigate risks to achieving program goals or grant deliverable
    Share best practices across country programs to ensure program knowledge is shared
    Support drafting of concept notes and fundraising proposals for country programs
    Attend advocacy and strategy-related meetings with stakeholders, where necessary

    Provide technical support and bandwidth to country programs (40%)

    Provide day-to-day technical support and bandwidth across country programs on a broad range of activities, including but not limited to policy, financing, forecasting and supply chain management, case finding, linkage to care, market shaping and M&E

    Design and develop deliverables to support implementation of country programs, including presentations and concept notes, and tools and models
    Support alignment on strategy and activities and facilitate processes for progress reviews

    Facilitate involvement of topic area experts on country work streams as required, and encourage a positive spirit of collaboration between team members across program

    Support cross-cutting global work streams (20%)

    Identify relevant cross-cutting global projects, tools, or interventions for country programs
    Support the drafting of global concept notes
    Represent CHAI at regional strategic forums and meetings, as needed
    Lead and/or collaborate on relevant work-streams with other team members, as assigned
    Own select relationships with external and internal hepatitis partners, as assigned

    Provide coordination support across global and country programs (10%)

    Communicate key updates to broader team to inform on progress and seek inputs on strategy
    Share global updates with country teams and highlight relevance to country programs
    Provide coordination support on cross-country / global work streams
    Support coordination on internal and external reporting requirements from country programs

    Bachelor’s degree plus a minimum of 5-6 years of professional work experience (or advance degree plus 4 years of professional work experience) in a fast-paced, demanding enviroment
    Strong quantitative skills, including significant experience in data management and data analysis, with high level of proficiency in excel
    Demonstrated strong analytical, leadership, and problem solving skills
    Excellent written and verbal communication skills and strong analytical skills, including the ability to prepare and deliver compelling presentations and work on analyses at varying levels of granularity
    Ability to multi-task and to be effective in high-pressure situations
    Strong interpersonal skills, especially in cross-cultural settings and diverse work environments
    Ability to work collaboratively with immediate team members as well as across the organization
    Ability to travel extensively, up to 60% of the time (travel varies depending on time of year)
    Technical proficiency with Word, Excel and PowerPoint
    Fluency in English, in both written and verbal communications
    Ability to absorb and synthesize a broad range of information

    Advantages

    Experience working in pharmaceuticals, management consulting, investment banking, or a similar fast-paced, results-oriented environment
    Familiarity with global health issues, particularly communicable diseases (Viral Hepatitis, HIV, TB etc.), and/or national and sub-national planning and programming.
    Experience working with Government bodies

  • Business Development Manager – Institutional Business

    Business Development Manager – Institutional Business

    Reporting to:           Head of Business Development
    Business Travel Needs: Frequent travel, more than 50%
    Position Description
    The successful applicant for this role will be a commercially experienced individual with a proven ability to identifying and recruiting new partner institutions for long-term success as well as manage existing institutions to drive growth.
    The priority is to maximize revenue generation by managing all activities associated with pipeline management, sales, and forecasting.
    R&Rs

    Develop strategic relationships with key institutions to drive commitment to d.light products to increase revenue.
    Working with the Business Development Executives, develop a robust pipeline of high quality prospects, demand generation and effectively communicate, report, track and manage sales pipelines.
    Maintaining excellent relationships with key head office partner personnel.
    Build and Coordinate agent support including agent training, merchandising and below the line (BTL) marketing strategies, support and execution.
    Develop and maintain key performance indicators for new business.
    Responsible for developing & deploying business propositions that will convert to revenue.
    Overall responsibility to offer back office support to the sales leads. This will involve preparation of quotations, price negotiation documents, project management of customer deployment activities.
    Overall responsibility for account management and activities supporting the business leads.

    KPIs

    Closure of sales project activities within approved timeline
    Revenue realization per sales vertical
    Relationship Management score ¬

    Desired Experience

    Bachelor’s degree in Marketing, sales or related field such as business administration.
    5-6years’ experience in selling products in a B2B environment.
    Proven track record in sales, business development and winning new business
    Experience in selling in East African market will be an advantage
    Superior verbal and written communication skills, with an emphasis on tact and diplomacy.
    Passion for social enterprise, development of people and environmental benefits

    Knowledge and Skills

    Capacity to innovate, creating new processes and structures across distribution network.
    Ability to manage inventory and stock across multiple regions.
    Ability to lead planning and execution for national BTL marketing strategy.
    A proven track-record in relationship selling to C-Suite decision makers.
    Excellent computer literacy and communication skills.
    Affinity towards entrepreneurship, understanding potential benefits of mobile technology to low-income people.
    English and Kiswahili fluency

    Skills and Competencies

    People and Team Development: Demonstrates inspirational leadership that motivates and engages others. Leads and develops high performing teams where everyone feels valued and contributes to the continued success of the organisation. Acts as a role model; inspires people to act.
    Drive Results: Translate strategy into action and drives tenaciously and innovatively for outstanding results. Displays creativity in avoiding problems, reacting quickly and decisively to deal with risks and opportunities.
    Relationship Management: Develops and maintains effective collaborative relationships and networks with strategic contacts
    Ownership: Takes personal responsibility for performance. Champions continuous improvement and inspires others to deliver whilst balancing risk, business competitiveness and customer satisfaction.

  • Employee Relations Specialist – Human Resources

    Employee Relations Specialist – Human Resources

    The Role Responsibilities
     

    End to End Case Management of Grievance Cases

    Work with Head, ER Kenya & EA and HHR East Africa  to agree on the grievance representative/s to review/ investigate and process the grievances.
    Plan for Grievance Hearing including issuing hearing invite/statement of complaint.
    Conduct the Grievance hearing or support the Grievance representative to conduct the Grievance hearing as the case may be.
    Complete analysis of data/facts and reach a fair and consistent resolution/conclusion which minimises the risk to the Bank. 
    Update ERCMS at the initiation and conclusion of Grievance.
    Update relevant stakeholders with key findings including any disciplinary actions recommended.

    End to End Case Management of Disciplinary Cases

    Level of Involvement and support with the Investigations phase based on case nature and complexity.
    Conduct due fact finding and investigatory interviews including preparation of witness statements and investigation report.
    Make arrangements for the Disciplinary Hearing including identifying the panel  issuing hearing invite/statement of disciplinary case and provision of evidence.
    Conduct of the Disciplinary hearing through supporting the hearing manager as required.
    Complete analysis of data/facts and reach a fair and consistent conclusion which minimises the risk to the Bank. 
    Update relevant stakeholders with key findings and any relevant information, including any recommendations.
    Update ERCMS at the initiation of the hearing and conclusion of disciplinary hearing and/or appeal.
    Update HRBP and/or PRC team in case of a disciplinary action so that it could be highlighted for any potential P3 impact.

    Collective ER Management

    Develop and manage the Bank’s relationships with employee representative bodies in order to support employee engagement, business performance and the Bank’s broader social responsibility priorities.
    Manage collective disputes, diffuse business disruptions and ensure that appropriate business contingency plans are in place.
    Undertake collective consultation as required (e.g. collective redundancies, outsourcing, M&A, etc).

    Effectively manage key stakeholder relationships.

    Build external networks (e.g. ER Forums, Employee Associations, etc) and remain up to date with ER and legislative change/developments and be viewed both internally and externally as an expert in the ER field.
    Build internal networks with HRBPs and business stakeholders where required.
    Collaborate with HR Legal and Compliance and/or external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country
    Collaborate with Labour Ministries development and application of government policy.

    Managing employee-related risk

    Provide commentary emerging ER Matters and escalate country ER risks based on trends or any new findings/issues.
    Understand current local employment and discrimination law/case developments and be able to anticipate implications for the Bank.
    Create and implement suitable actions to mitigate identified risks
    Work with HR Legal and external counsel with respect of data disclosure requests, litigation cases and preparation for/ appearance at Labour Court/Employment Tribunal.

    Support Education and Training of HR and Line Managers

    Together with the Cluster/Regional ER Head proactively support, advise update, educate and train HRBPs and line managers across the ER product areas.

    Our Ideal Candidate

    Qualifications and Skills
    Essential

    Bachelor’s degree in Social Sciences preferably LLB from Recognized University
    ER specialist, with a minimum of 5-6 years of work experience.
    Proven track record and in-depth experience of ER investigations and case management.
    Strong understanding of the local legislative and regulatory landscape
    Effective networker and organizational influencer
    Commercially astute
    Strong collaboration
    Ability to clearly and accurately analyse, interpret and communicate relevant and complex information
    Good coaching, networking, influencing & negotiating skills.
    Ability to assess risk & identify pragmatic solutions in context of conflicting demands.
    Ability to develop & gain credibility within the organization in respect of ER expertise.
    Role model and champion the Bank’s values and behaviours

    Desirable

    Experience in an international professional services/ banking environment.
    Proven experience in working in a complex matrix, with demanding and fast paced client groups.
    Experience of ER product & policy development.
    Involvement in collective ER issues e.g. collective communication & consultation in non-unionized environments, TU/Works Council stakeholder management, collective bargaining, etc

  • Lead IT

    Lead IT

    Job Responsibilities:

    Lead a team and Develop IT strategies for business forecast, IT project management , work flow analysis, risk analysis, advance data analytics management etc
    Liaise with hardware and software vendors and ensure that services are offered as per the agreed SLA.
    Local and International MPLS link and internet connection to ensure an uptime of 99.99% is achieved as per SLA.
    To ensure a timely and efficient coordination between Codesk ticketing system and the IBM L2 support with techno functional experience
    Maintain an up-to-date hardware and software inventory
    Ensuring Training end users on efficient use of ICT resources.
    Perform root-cause analysis for recurring incidents, formalize test plans and implement troubleshooting procedures for ERP and other business systems.
    Perform other duties as delegated by the management.

    Requirements

    5-6 Years’ experience in IT Lead role with an over all Experience of 10 plus years.
    Diploma or degree in IT