Jobs Kenya

Job Experience: Experience of 4 years

  • Territory Sales Manager – Mombasa North

    Territory Sales Manager – Mombasa North

    Mission Statement for the Role:
    Run a highly efficient and super motivated territory sales team to exceed targets in the designated territory and deliver month in, month out. 
    Overall Responsibility:
    Building, hiring, supervising and organising a territory wide Field Sales team, comprising Field Sales Representatives and Trainees. In-charge of developing and deploying profitable acquisition strategies across the territory to meet targets, and coordinating with the business on marketing and lead generation activities to exceed set business goals. 
    Financial:
    Ensure all sales are closed through company M-pesa transactions and feedback on the effectiveness of marketing activation as effectively as possible. Take measures and drive cost efficiencies throughout the customer acquisition process as directed by the company.
    People:
    Approximately 10 Field Sales Agents (depending on the size of the territory).
    Location:
    Mombasa North: (Kongowea, Nyali, Mshomoroni , Kadzodzo, Bamburi, and its environments)
    Key SMART Results for A-Player Success
    Sales Efficiency:
    Maintain a month to month sales average of 50 sales per person per month by implementing daily routines focused on channel expansion, people productivity & sales growth activities – Monthly
    Performance Management:  
    Manage the performance efforts for the territory sales teams through conducting daily shadowing programs, daily field accompaniments & coaching and steering daily performance meetings, weekly one on ones and monthly performance evaluations to ensure the team attains the set monthly goals (minimum 90%) – Daily
    Sales Funnel Management:

    Drive customer visit efficiency of 500 leads entered into Freshsales per FSR per month and ensure 90% categorization of the contacts into hot, warm, cold.
    Drive at least 10% conversion on qualified leads each day.
    Conduct daily follow up calls of hot leads generated by FSR teams (20 Hot leads per day) -Daily

    Operational Excellence:

    Achieve 100% compliance to channel specific sales processes by ensuring each field sales representative adheres 100% to the customer onboarding process, and drive prompt resolution of sales operation tickets (queries) within 24 hours.
    Ensure proper utilization of point of sales material, parasols, fliers and staff uniform ( for every 12 fliers issued, at least 1 sale), always branded sales team – Monday to Saturday) – Daily

    Hiring:

    Ensure quality hiring, resource planning and proper onboarding of new hires by ensuring each hire (assigned) is trained, inducted into the role and equipped with working tools within the first one week of joining.
    Conduct at least 12 field observations & demonstrations every month for representatives in the field and share documented findings and performance improvement plans for each FSR -Monthly

    Sales Reporting:
    Ensure timely provision of sales reports for assigned territory:

    Daily: Activity plan, market activation plan, daily sales vs actual, failed surveys, market insights.
    Weekly: Month to date performance vs target, lead generation, MTU coverage update.
    Monthly: Monthly activity plan, sales efficiency per team, Mitigation plan, monthly insights. 

    Level of Management Experience required (Mandatory & Nice to Have)

    Supervisory level management with not less than 4 years of sales experience 1 yr of which should have involved leading sales team of not less than 5 people.

    Department stage of development where this role sits

    Scaling

    Key Competencies Criticality (H, M, L)

    Build and Managed High Performing relentlessly driven Territory sales teams making sales across low income and rural communities in Kenya – H
    Managed the people dynamics of such a high pressure operation and lead to achieve the best performance possible from the team – H
    Proven track record of exceeding the Sales Number – H
    A proven arsenal of brilliant sales management techniques and hands-on sales experience with an in depth understanding of sales strategies and consumer objection handling – H
    CRITICAL FACTOR Hands On, on the ground, in the Field. Not a desk job! – H
    History of recruiting exceptionally high performing field sales teams and demonstrable experience in growing and developing them – H
    Experience in setting up commission only indirect sales agency models at scale to drive sales volumes and referrals – M
    Eagerness to work for Success Based performance and not just a salary – H
    Have exceptional interpersonal skills capable of influencing and delivering results in a highly cross-functional role, plus excellent communication skills both written and verbal – H
    Build peer support and strong internal-company relationships with other key departments – M
    Willing and able to get down and grubby on the ground in the areas we operate. Tactical, scrappy, relentless – H

    Mandatory Criteria if any with no exceptions to hire

    Must have “owned a team sales number” and demonstrated high performance.
    Must have led and managed at least a team of over five people in a field based role.
    Must have managed a team on the ground in the field, preferably within the communities we serve.
    Must have operated in a business with similar Values and DNA to Poa to ensure cultural alignment.
    Must have good knowledge in using Google spreadsheets, Google Docs and Google Slides.

    Apply via :

    poainternet.bamboohr.com

  • HR Generalist (Temp)

    HR Generalist (Temp)

    Key duties and responsibilities:

    Assist the Regional HRBP in assessing and managing employee HR related issues
    Contribute to supporting local Country management with the employee life cycle activities such as onboarding, disciplinary actions and offboarding processes
    Collaborate with the Regional HRBP to build and maintain all HR administrative processes and tools
    Support the HRBP in management and implementation of established HR strategies, policies and practices and may provide policy clarification and annual process implementation
    Ensure proper records maintenance and reporting as needed
    Responsible and accountable for day-to-day HR transactions and activities
    Serves as point of contact in case of HR Audit under the oversight of Regional HRBP
    Assist in planning and coordinating HR projects
    Collaborate with the HR team to identify needs, develop project plans, and establish timelines
    Support the implementation of HR projects and ensure they are completed on time
    Handle HR project tasks including scheduling meetings, preparing documents and tracking project milestones
    Coordinate with internal and external stakeholders, ensuring clear communication and collaboration
    Assist in the preparation and presentation of project status reports to HR management
    Support in resolving any issues and problems encountered in HR projects
    Contribute to the continuous improvement of HR processes and procedures

    Required Skills and Experience:

    Minimum of a Bachelor’s Degree in Human Resources Management or any related field
    Minimum 4 years of HR administration experience
    HR Project Management/Project Management experience will be an added advantage
    Flexibility to work within multiple time zones and multiple teams across the continent
    Good problem solving, bridge building, and interpersonal skills
    Capacity to work autonomously and to remotely support teams in different cities and/or countries
    Comfortable managing in a flexible and changing environment, with ability to be ready to adjust plans and direction in response to feedback
    Self-starter, proactive with a high sense of urgency
    Proficient in Microsoft Office especially Excel and PowerPoint, HRIS, and Databases
    Excellent oral and written English communication skills
    Knowledge of local labor laws and HR best practice
    Detailed with excellent organizational skills

    Apply via :

    path.wd1.myworkdayjobs.com

  • Senior Compliance Officer Planning and Strategy Officer I Investigations Officer I Clerical Officer II (General Administration) Driver II

    Senior Compliance Officer Planning and Strategy Officer I Investigations Officer I Clerical Officer II (General Administration) Driver II

    DUTIES AND RESPONSIBILITIES:

    Analysing data and information on compliance by State or Public Officers with the Constitutional and Statutory requirements relating to leadership, integrity and ethics;
    Making a follow up on compliance to recommended compensations or appropriate remedies or measures against persons or bodies to which the CAJ Act applies;
    Implementing compliance strategies, procedures and systems;
    Developing an effective mechanism for ensuring compliance with the constitutional and statutory requirements;
    Assisting in the designing and developing an effective mechanism for ensuring compliance with the constitutional and statutory requirements;
    Monitoring compliance by State or Public Officers with the Constitutional and Statutory requirements relating to leadership, integrity and ethics;
    Identifying issues on non-compliance and propose appropriate mitigations;
    Preparing compliance reports;
    Implementing Performance Contracting obligation of the Commission and;
    Any other duty as may be assigned from time to time.

    JOB SPECIFICATION
    For appointment to this grade, an officer must have: –

    Served in the grade of Compliance Officer I or its equivalent for a minimum period of four (4) years;
    Bachelor degree in any of the following disciplines: – Actuarial Science, Law, Political Science, Research, Economics or equivalent qualification from a recognized institution; Membership to a professional body in good standing where applicable;
    Certificate in Management Course lasting not less than four (4) weeks from a recognized institution;
    Certificate in Computer Application Skills from a recognized institution; and Demonstrated merit and ability as reflected in work performance and results

    go to method of application »

    An application letter, Curriculum vitae, copies of certificates and other credentials should be sent by 14th May’ 2024 at 5.00pm with the job reference number clearly marked on the document to the address below:-THE COMMISSION SECRETARY
    COMMISSION ON ADMINISTRATIVE JUSTICE
    2ND FLOOR, WEST END TOWERS – WAIYAKI WAY
    P O BOX 20414 CITY SQUARE, 00200
    NAIROBI
    Only shortlisted candidates will be contacted.
    The Commission on Administrative Justice is an Equal Opportunity employer

    Apply via :

  • Conference Coordinator

    Conference Coordinator

    ABOUT THE POSITION
    We are seeking a dynamic and experienced Conference Coordinator with at least 4 years’ experience in planning and organising international conferences and events.  As a Conference Coordinator for the Evi4Dev Conference, you will play a crucial role in the planning, execution, and success of the conference, which is to be held in Nairobi, November 11-13, 2024. You will coordinate the activities of the Evi4Dev Conference, including liaising with sponsors, service providers, vendors and internal teams to ensure seamless event management from start to finish.
    The position will be based at AFIDEP’s Kenya Office in Nairobi.
    KEY RESPONSIBILITIES:

    Client Interaction: Collaborate with the AFIDEP and partner institutions to understand the conference objectives and requirements. Maintain strong relationships and provide exceptional customer service.
    Conference Planning: Lead the planning process for all aspects of conferences, including but not limited to program development, budget management and overall project logistics and timelines.
    Partnership Development: Develop and maintain strong relationships with key partners, including sponsors, exhibitors, and relevant industry organisations.
    Client Consultation: Work closely with the conference stakeholders and sponsors to define the event objectives, themes, and specific needs and requirements.
    Venue Selection: Ensure that the conference venue is suitable and aligned with the clients’ expectations, budget, and logistical requirements.
    Logistics Management: Oversee the logistical details of the conference, including room setup, audio-visual equipment, transportation, and signage.
    Suppliers /Vendor Coordination: Liaise with various event service providers, such as catering, audio-visual, and transportation companies, to secure and manage contracts and ensure smooth execution.
    Budget Oversight: Develop and manage conference budgets, monitoring expenses and ensuring cost-effectiveness while maintaining quality.
    Timeline Management: Create detailed timelines and schedules for each conference, ensuring that all elements come together seamlessly.
    Program Development: Contribute to crafting conference agendas, including coordinating speakers, panel discussions, and workshops.
    Problem-Solving: Collaborate with partners and stakeholders to address any challenges that may arise during the planning and execution of conferences
    Registration and Attendee Management: Oversee the registration process, including online registration platforms, payment processing, and communication with attendees.
    Marketing and Promotion: Collaborate with the communications team to design promotional strategies, create marketing materials, and implement outreach campaigns to increase conference attendance.
    On-Site Coordination: Be on-site during conference to manage all logistical and operational aspects, troubleshoot issues, and ensure the event runs smoothly.
    Post-Event Evaluation: Conduct post-event evaluation to gather feedback from attendees and clients, identify areas for improvement, and apply lessons learned to future conferences.
    Documentation: Maintain thorough records of all conference-related activities, including contracts, invoices, and communication with clients and vendors.
    Compliance: Ensure compliance with all relevant regulations and permits necessary for events.

    QUALIFICATIONS AND REQUIREMENTS
    Required Qualifications and Experience:

    Master’s degree in business management or other relevant qualification.
    Must have at least 4 years’ experience in conference coordination or event planning.
    Strong organizational skills, attention to detail, and the ability to multitask.
    Proficiency in Microsoft Office and office management software.
    Excellent communication and customer service skills.
    Excellent organizational skills with a willingness to take initiative and be proactive in the procurement process.
    Excellent communications, facilitation, and negotiation skills.
    Excellent writing, speaking, and reading skills in English. Proficiency in French is an added advantage.
    Ability to work in a fast-moving, fluid team setting with multiple stakeholders.

    To apply for this position, please submit a detailed CV and cover letter to recruitment@afidep.org including the position title “Conference Coordinator” posted on the subject of the email by 09th May 2024. In your cover letter, please highlight your relevant experience and qualifications, and explain why you are interested in this position. Your CV should include three relevant referees. Only shortlisted applicants will be contacted.AFIDEP is an Equal Opportunity Employer and does not charge a fee at any stage of the recruitment process

    Apply via :

    recruitment@afidep.org

  • Senior Associate – Quality & Risk Management

    Senior Associate – Quality & Risk Management

    Purpose of Position:
    KPMG QRM wish to recruit a Senior Associate to provide risk management services and promote adherence to KPMG policy and professional Standards within the firm.
    Key roles and responsibilities
    The Senior Associate will have the following responsibilities:

    Review of contracts and agreements against KPMG risk management policies.
    Participate in preparation for and conduct of compliance review programs together with any reporting thereof.
    Monitor and provide advisory on developments in data protection laws and regulations in East Africa, design action plans and participate in implementation.
    Participate in preparation for and conduct of compliance review programs together with any reporting thereof.
    Assisting in company secretarial matters.
    Review and clearing of sentinel and checkpoint system requests to identify potential independence conflicts and any other potential conflict of interests.
    Assisting in coordinating the enterprise risk programs and reporting thereof as well as monitoring implementation of action plans.
    Conducting departmental and/or firm wide risk management trainings on developments in risk management policies, processes and procedures as necessary.
    Responding to general queries from Business Units relating to the projects and tasks.
    Any other duties and responsibilities as may be assigned from time to time.

    Academic/Professional qualifications and Experience:

    Bachelor’s degree qualification in Law or any business-related field.
    Knowledge of data protection laws in East Africa.
    Minimum 4 years of experience in a busy legal, compliance or regulatory environment.
    CPA/ ACCA would be an added advantage.

    Technical skills and competencies:

    Strong analytical & problem-solving skills, with the ability to interpret complex legal and risk requirements and apply them to practical business scenarios.
    Good communication skills (written and verbal).
    Ability to organize and prioritize workload to meet deadlines.
    Well-developed problem-solving abilities and strong analytical skills.
    An eye for detail.
    A high standard of integrity.
    A high aptitude for learning and innovation.

    Personal attributes

    Flexibility – ability to organize and prioritize workload to meet deadlines.
    Self-driven and results-oriented – ability to work with minimum supervision.
    Team player with leadership capability.
    Training/ facilitation skills.
    Diligent and committed to excellence.
    A high standard of integrity.
    Excellent coordination and planning skills.

    We offer:

    An exciting opportunity to work in a Big 4 firm with a presence across East Africa.
    Continuous learning and development.
    Exposure to multi-disciplinary and diverse teams.
    Unrivalled space to grow and be innovative.
    Opportunity to work in a driven and versatile risk management function.

    If your career aspirations match this exciting opportunity, please use the link below to apply:Senior Associate – Quality & Risk Management – Candidate’s Summary.  Filling the link is mandatory for consideration alongside your application to  talentrecruit@kpmg.co.ke quoting ‘Senior Associate – QRM’ by 15 May 2024.

    Apply via :

    talentrecruit@kpmg.co.ke

    forms.office.com

  • Gender-Responsive Education Officer Secondary School Counsellor

    Gender-Responsive Education Officer Secondary School Counsellor

    Job Function

    Reporting to the Secondary Education Coordinator, the Gender-Responsive Education (GRE) Officer will provide technical oversight, planning, coordination, and implementation of Gender-Responsive Education project in Kakuma. The staff will play a pivotal role in promoting gender equality, equity, participation of males and female learners, and ensuring that policies, programs, and practices consider the diverse needs of all individual learners within the schools managed by JRS in the camp.

    Duties and responsibilities.
    The individual recruited for this position will be expected to carry out the following duties:
    Access and Learning environment

    Develop strategies to reduce gender discrimination and barriers on access to education in partnership with stakeholders.
    Support community leaders to address different gender concerns of safety and well-being in/on the way to school.
    Promote gender sensitive facilities and services in school such as WASH and classroom facilities.
    Ensure that the schools are gender responsive, classroom, school yard, office, infrastructure, etc.

    Gender-Responsive Teaching and Learning
    (classroom Language, lesson planning, T/L materials, classroom setups, classroom management)

    Capacity building of teachers and other education personnel on gender-responsive pedagogy
    Develop strategies that will promote participation of males and females in teaching learning process.
    Ensure teaching methods that take into account the specific learning needs of males and females.
    Monitor implementation of gender-responsive pedagogies in school.
    Design and coordinate training activities on Gender-Responsive education for educational personnel and JRS Kakuma staff.
    Support teachers to develop, procure, adapt, and utilize Gender-responsive teaching learning materials.
    Organize and conduct regular in-service training for teachers on gender-responsive pedagogies.

    Education and training of Teacher, Other Education Personnel and structures

    Support education administrators to promote gender balance in recruitment of incentive staff and education personnel.
    Capacity building of Parents Associations (PAs) and School Board of Management (BoM) on gender-responsive school management practices (that will ensure election and participation of females in school structures)
    Work with Guidance and Counselling teachers, GBV focal point teachers and School counsellors to ensure delivery of Gender-Responsive Psychosocial Support (PSS) to learners and other educational personnel.
    Capacity building of students Council on gender-responsive student management practices.
    Conduct sensitization forums targeting community leaders and other education personnel on importance of enrollment of girls in school.
    Educate and train others within an organization and learning institutions fostering awareness and understanding of gender-related topics.

    Students’ participation in co- and extra-curricular activities

    Promote participation of females and males in school extra and curriculum activities such as clubs and societies, Interschool sports and game, Education symposiums and forums, etc.
    Support mentorship programmes and role modeling for female learners including spearheading career talk, fairs, and Job shadows for female learners.

    Resource Mobilization and MEAL

    participate in development of project Concept Notes, Proposals and needs assessment related to Secondary Education as necessary from time to time.
    Coordinate preparation and submission of periodic (daily, weekly, monthly, quarterly, semi-annually, and annual) reports of activities, evaluations, recommendations, and action plans.
    Document and develop monthly participation and outcomes; analyses results and prepares recommendations.
    Tracking the achievements of key project gender milestones and indicators
    Documenting and sharing change stories, best practices and innovations for scale up.

    Collaboration with Stakeholders:

    Facilitate and support the establishment of a Gender-responsive Education Technical working group in Kakuma.
    Represent the organization in technical working Groups in the camp.
    Work with national and international institutions, government bodies, civil society organizations (CSOs), and other actors across the development sector to promote gender-responsive education.

    Qualifications and experience.
    Education and experience

    Bachelor’s degree in education.
    At least 4 years’ proven experience in working and implementing advocacy, gender, women empowerment, and protection programs.
    Master’s degree in gender studies will be an asset.
    Experience of community-based or community mobilization work in a humanitarian context is a strong advantage.
    Demonstrated experience and commitment to working with marginalized communities.
    Experience of working in refugee schools or with refugee community in the camp or urban set up.

    Skills and competencies

    Communication Skills: Effective communication with community members, leaders, and partners.
    Facilitation Skills: Ability to organize meetings, workshops, and seminars.
    Monitoring and Reporting: Proficiency in tracking progress and documenting impact.
    Advocacy: Advocating for community needs and mobilizing support.
    Environmental Knowledge: Understanding of environmental conservation and sustainable practices.
    Computer literacy skills: Mastery of office software (MS Word, Excel, and Power Point) required.
    Knowledge of Sustainable Development Goals (SDGs): Familiarity with SDG 5 (gender equality) and SDG 4 (Quality lifelong education) experience working with various stakeholders.
    Problem solving skills: Excellent listening and problem-solving skills.
    Proposal writing skills: Superior writing skills, including proven ability to conceive and write grant proposals and donor reports.
    Passionate for inclusive education and girl’s education program
    High level of integrity.
    Ability to tolerate cultural, educational, and religious diversity in the workplace.
    Able and willing to live, work, travel in fast-paced and environment adhering to strict security guidelines.

    Core values and ethics.

    Commitment to JRS’s mission, vision, and values; ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and to advocate for their right to protection and a life in dignity.
    High integrity, honesty, and confidentiality; ability to deal tactfully and discreetly with people, situations, and information.
    Acceptance of diversity and inclusion as a core value

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Personal Assistant to the Managing Directors

    Personal Assistant to the Managing Directors

    The ideal candidate will be responsible for a range of activities which will assist this organization’s leadership. In this position, you should feel comfortable coordinating calendar appointments, managing communications, and planning events, as necessary.

    Responsibilities

    Manage all incoming and outgoing communications
    Handline the ISO certification process
    Complete a broad variety of administrative tasks that facilitate the MD’s ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations.
    Composing and preparing correspondence; Planning office events ;maintaining contact lists; making travel arrangements; and completing expense and mileage reports.
    Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the MDs, including those of a highly confidential or critical nature.
    Provide office administration and event management support as requested.
    Provide hospitality to all guests and help to create a welcoming environment.
    Other projects/duties as assigned for the overall benefit of the organization.

    Qualifications

    Bachelor’s degree or equivalent
    Ability to handle multiple tasks while staying organized
    A minimum of 4years with progressive experience as a PA/ Administrative Assistant
    Strong ability to execute work with a diversity, equity, and inclusion lens
    Significant executive support experience, including supporting C-level executives.
    Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
    Strong verbal and written communication skills.
    Exceptional organizational skills and impeccable attention to detail.
    Able to maintain a high level of integrity and discretion in handling confidential information.
    Proactive and Confident with Excellent organization and interpersonal skills
    Discretion and mature work ethics
    Computer Literate – MS Suite
    A very high level of professionalism, integrity, attention to detail and organization are essential for the role.

    Apply via :

    www.linkedin.com

  • Catering Officer Regional Manager.International Stations – Ground Services Cargo System Coordinator

    Catering Officer Regional Manager.International Stations – Ground Services Cargo System Coordinator

    Brief Description        
    Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely, safe and secure environment.
    Detailed Description        
    Principal Accountabilities (Responsibility) 

     Execute planned catering activities to ensure reliability of standards and schedules
     Monitor all safety and security guidelines and regulations are observed and incorporated in all operational tasks
    Report on catering meal uplift per flight and address any operational challenges
    Monitor and manage any disruptions in liaison with related stakeholders
    Monitor efficient and effective loading and offloading of in-flight amenities to achieve targeted objectives
    Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times
    Monitor waste management and over catering initiatives are in line with projected targets
    Verify loading of items from the caterer and spot check on meals
    Monitor and report on catering equipment return from out stations
    Monitor proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities
    Monitor meal uplifts and communicate to out stations on return catering
    Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights
    Meet arriving flights and solicit for feedback from crew in regard to the catering product.
    Participate in all catering related meetings and ensure implementation of any recommendations
    Ordering of out station landing cards and preparation of in-flight documents for use on board
    Input meal data and do a daily reconciliation with NBO catering supplier.
    Ensure closure on variances daily

    Job Requirements        
    Qualification (Minimum) 

    KCSE Mean Grade (C Plain)
    Advanced Diploma in catering or hospitality related field

    Additional Qualifications  

    Certified in catering or related field
    At least 4 years relevant experience in catering
    Computer proficiency
    Organizational and analytical skills
    Food and beverage knowledge
    HACCP Knowledge
    Valid East African Passport
    Valid driving license with at least 2 years’ experience
    4 years in Food and Beverage related field

    Additional Details        
    Other Skills

    Ability to work with minimum supervision
    Unquestionable honesty, integrity and ethics
    Accuracy and attention to detail
    Results oriented
    Instant decision making

    Behavioral competencies

    Results focus
    Communication skills
    High Integrity and honesty
    Customer insights
    Cost management
    Waste Management

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Network, Infrastructure and Systems Support Administrator

    Network, Infrastructure and Systems Support Administrator

    Purpose of the Job
    The Network, Infrastructure, and System Support Administrator will be responsible for managing and maintaining Chai Sacco’s network infrastructure, systems, and IT assets. This role involves ensuring the reliability, security, and efficiency of the organization’s technology infrastructure to support its operations and strategic objectives
    Duties and Responsibilities
    Network Infrastructure Management:

    Design, implement, and maintain Chai Sacco’s network infrastructure, including LAN, WAN, and wireless networks.
    Monitor network performance, troubleshoot connectivity issues, and optimize network resources for maximum efficiency.
    Configure and manage network devices such as routers, switches, firewalls, and access points to ensure seamless connectivity.
    Implement network security measures, including firewalls, intrusion detection/prevention systems, and VPNs, to protect against cyber threats.

    System Administration:

    Install, configure, and maintain server operating systems, virtualization platforms, and other system software.
    Manage user accounts, permissions, and access controls on servers and IT systems to ensuredata security and privacy.
    Perform routine system maintenance tasks, such as software updates, patches, and backups, to prevent downtime and data loss.
    Monitor system performance, analyze system logs, and implement performance optimization strategies to enhance efficiency.

    Infrastructure Support:

    Provide technical support and troubleshooting assistance to end-users experiencing IT-related issues.
    Respond to service requests and incidents in a timely manner, escalating complex issues to appropriate technical teams for resolution.
    Coordinate with external vendors and service providers to resolve hardware or software issues and procure IT equipment as needed.
    Document system configurations, network diagrams, and support procedures for future reference and knowledge sharing.

    Infrastructure Planning and Expansion:

    Assess current IT infrastructure needs and plan for future growth and expansion to meet organizational requirements.
    Evaluate emerging technologies and recommend solutions to enhance the efficiency, reliability, and security of Chai Sacco’s infrastructure.
    Participate in IT projects and initiatives, providing technical expertise and guidance on infrastructure-related matters.

    Job Specifications
    Education

    Bachelor’s degree in information technology, Computer Science, or a related field.
    Relevant certifications such as Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate, or CompTIA Network+ are desirable.

    Skills Required

    Proven experience in network administration, infrastructure management, and system support.
    Strong knowledge of networking protocols, technologies, and best practices, including TCP/IP, DNS, DHCP, VLANs, and VPNs.
    Proficiency in server administration, including Windows Server, Linux/Unix, and virtualization platforms (VMware, Hyper-V).
    Familiarity with network security principles, firewalls, intrusion detection/prevention systems, and security protocols.
    Excellent troubleshooting skills, with the ability to diagnose and resolve hardware, software, and network issues effectively.
    Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.

    Minimum Experience Required

    Minimum Four (4) years’ experience in a similar set up

    Interested candidates who meet the set criteria to submit their application letter together with detailed curriculum vitae with at least three contacts of professional referees, copies of academic and professional certificates to:The HR & Administration Manager,
    Chai SACCO Society Ltd,
    P.O Box 278-00200, Nairobi.All applications should be submitted on email: hr@chai-sacco.co.ke with subject heading clearly marked “NETWORK, INFRASTRUCTURE AND SYSTEMS SUPPORT ADMINISTRATOR”. The candidate must also attach a summary of their data as per attached data form available at www.chai-sacco.co.ke/careers (Summarydata sheet must be filled in MS word format and sent as MS word format. i.e Do not scan it) Application deadline: Friday 3rd May 2024 at 5:00pm

    Apply via :

    hr@chai-sacco.co.ke