Jobs Kenya

Job Experience: Experience of 4 years

  • Warehouse Manager

    Warehouse Manager

    What you will do:

    The Secondary Marketplace Department at Watu operates using a dealership model. It is responsible for the storage, refurbishment, refinancing and sale of second hand assets.

    Team Management and leadership.

    Work closely with HR team to identify and recruit the right talent to the team as per the HR defined company process
    Manage daily performance of the team while Providing feedback on areas of improvement and  ensuring set KPIS and tasks are completed or achieved.
    Training and development of team members in terms of their skill and use of  tools required for the job.
    Interact with other departments they call us including recovery Healthcare teams branch and regional teams
    Manage team welfare ensuring the team is in the right mental physical state  and have the right equipments and tools to perform their duties

    Process and projects

    Owner of process and routine compliance as per stated processes ensuring strict execution of defines routines and processes

    Receive assets at the warehouse correctly with the right documentation 
    Check and monitor that assets are stored at the right zones and easily accessible
    Check and monitor that assets are assessed correctly by the mechanics 
    Monitor that assets are released correctly to the right stakeholders in terms of sale,releases and transfer of assets
    Check that  assets are tagged with the right pricing or color codes and discounts applied when required.
    Maintain and monitor inventory accuracy in line with audits carried out and manage warehouse capacity ensuring enough stock balance vs capacity of the warehouse
    Daily queue management to ensure adherence to set SLAs working closely with other departments.
    Check that required documents are collected ,stored and shared with the right stakeholders if required

    Provide insights and recommendations on process improvements 
    Conceptualize and manage projects that improve efficiency and productivity of the team

    Commercial

    Drive and manage sales of the warehouse as per the set baselines
    Innovate or improve ways to pushing sales of repossessed assets 
    Manage projections to ensure enough stocks available to achieve sales targets
    B2B Sales management dealing with corporates,garages and bulk buyers

    Administration

    Plan and implement the budgeting of the petty cash required to run the warehouse
    Manage and monitor health and safety standards are adhered to at the warehouse
    Liaise with relevant departments to ensure all bills and invoices are paid and documented properly
    Be the Custodian of all  assets, office equipment and tools of  trade managing losses and  fraud
    Manage Stakeholders through upwards and downward communication and feedback
    Hold regular meetings with the direct and indirect reports to inform,motivate and sense check objectives and alignment 

    Issue resolution

    Resolve any issues escalated from clients escalated are resolved or escalated as per the escalation matrix set

    People & Leadership

    Conduct  mid- year performance appraisals, annual performance appraisals and monthly 1-1s as part of performance management cycle.
    Lead, coach, motivate, inspire and develop others to create an environment that fosters teamwork and cooperation
    Identify the team’s training needs and ensure team members obtain the appropriate training and support.
    Develop creative ways to keep employees motivated and encourage teams to work to achieve the set key performance indicators ( KPIs)
    Identify and recommend new ways of working to continuously improve efficiency, productivity and both our internal and external customer  experience.
    Cascade communication and any changes in policies, schedules and product knowledge to the team.
    Lead, attend and participate in team meetings.
    Address and resolve team conflicts and maintain a professional work environment that is values based. 

    Administration and Day-to-Day Activities:

    Oversee day-to-day administrative activities of the region by traveling to various locations assigned 
    Ensure accurate record-keeping, documentation, and reporting.
    Monitor key performance indicators (KPIs) and provide timely reports to senior management.
    Custodian of Occupational Health and Safety of the assigned  location 
    Representative of the company in the assigned location
    Advocacy and Stakeholder management : Working closely with the Secondary marketplace teams,leadership and other stakeholders eg the bodaboda community to advocate for and protect the interests of Watu Africa  Kenyan business entity with both internal and external key stakeholders

    What are we looking for:

    Degree in Supply chain Management or a related field
    Atleast four (4) years experience in a fast paced warehouse lead role managing hourly employees  
    Aggressive , Self motivated with high energy and ability to prioritize, meet deadlines and flexibility to adopt fast paced and dynamic working environments
    Demonstrated strong leadership skills, driving performance, influencing culture and love for developing talents
    Strong analytical and data management skills
    Experience in risk management, fraud prevention, and reduction strategies
    Excellent communication skills and ability to build rapport, work and blend with a team of individuals from diverse backgrounds
    Excellent interpersonal skills with a team spirit to go an extra mile and assist other team members to achieve common goals
    You possess flexibility and adaptability to thrive in a fast-paced, dynamic environment
    Ethical, compliant professional with no criminal records.
    You are passionate about our mission to empower entrepreneur

    Apply via :

    watu.applytojob.com

  • Social Media Manager Monitoring & Evaluation Manager

    Social Media Manager Monitoring & Evaluation Manager

    Key Responsibilities
    Content creation, coordination, review and publication

    Lead planning and delivery of cross-channel social media and digital content in line with BV’s strategic priorities,
    Support staff and partners to identify social media communications priorities from their work and the correct channels for publication
    Create original digital communications content for BV, our coalitions and partners, raising the profile of community-led marine conservation and small-scale fisheries management efforts and highlighting the work of our team and partner organisations
    Write, edit, proofread, and design social media materials to accompany news articles, advocacy campaigns, donor reports, press releases, newsletters, photo stories and wider digital communications content to agreed timescales and priorities
    Ensure the accuracy and high quality of social media communications outputs, being alive to sensitivities and possible pitfalls
    Proactively seek opportunities to showcase BV’s learning and work on social media and other digital platforms

    Strategic communications

    Work with the Director of Strategic Communications and the Head of Communications to devise social media strategies, identify new ways to communicate with target audiences, and analyse sector trends and best practices to optimise BV’s social media outputs.
    Measure the performance of different channels and outputs, using the findings to test, learn, and adapt and ultimately increase communications’ impact.

    Team development

    Lead training of staff, partners, networks and communities on social media communications, including writing, storytelling and design
    Ensure staff are well briefed on key social media communications issues and opportunities, including AI

    Skills and experience

     4+ years of experience in managing and monitoring multiple social media channels
     Track record of growing social audiences and increasing the reach of channels and other digital content, ideally in the conservation sector
     Excellent editorial judgement and proven ability to work with colleagues on creating high-quality, impactful and consistent social media content
     Demonstrable experience of designing, developing and delivering communication channel strategies, messaging and toolkits tailored to a range of different audiences
     Strong awareness of the nuances of different channels (particularly LinkedIn) and the expertise to create engaging content that speaks to different channel audiences
     Proficient in social media measurement and evaluation
     Fluency in written and spoken English
     Experience in using scheduling software systems such as Loomly and Hootsuite for planning, scheduling and monitoring content performance
     Excellent writing, photo, video editing, and captioning skills
     Experience using design tools for social content (Creative Suite, Canva, Lightroom)
     Ability to relate to and work effectively with individuals from a wide range of backgrounds and cultures at all levels
     Capacity to work independently as well as part of an international team, collaborating remotely across time zones

    We would also love to see

     Expertise in the environmental conservation, fisheries management and/or international development sectors, with a solid grounding in marine conservation, climate and environmental justice, and scalable solutions to the climate and ecological emergencies.
     Competency in videography and photography
     Excellent knowledge of collaborative working with Google’s suite of projects
     Working knowledge of French, Malagasy, Kiswahili, Indonesian or Portuguese
     Experience with content management systems like WordPress and digital asset management systems like Swivle
     Experience engaging high-level experts and influencers in social media and other digital campaigns

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Talent Acquisition Officer

    Talent Acquisition Officer

    MAIN PURPOSE OF JOB
    The Talent Acquisition Officer will be responsible for ensuring a well-organized, efficient, and positive experience for candidates and hiring managers. Strong customer service and people skills, keen eye for detail, appreciation for efficient processes, and spirit of customer service and collaboration are key in order to coordinate Amref’s high-volume, end-to-end recruitment cycle. The Talent Acquisition Officer will also work on talent acquisition initiatives and assigned projects.
    PRINCIPLE RESPONSIBILITIES
    Recruitment Process Management (70%)

    Support in development and review of Job descriptions.
    Timely and accurate posting of jobs to internal/external websites and job boards; coordinate additional job advertising as requested on multimedia platforms; LinkedIn etc.
    Assist in the scheduling of interview panels across multiple time zones; hosting candidates when on-site; coordinate administration of any recruitment assessments as requested.
    Provide timely follow-up correspondence to candidates on application status via phone and email; filter issues to the appropriate party.
    Identify gaps and inefficiencies in the recruitment cycle and proactively provide actionable technology or process improvement solutions.
    Craft and send personalized recruiting emails with current job openings to passive candidates.
    Continuously research and identify new sector and functionally-specific. candidate sources.
    Coordinate with hiring managers to maintain accurate records of job status and provide weekly recruitment updates.
    Maintain recruitment metrics and ensure that all data relevant to our recruitment process is up to date and clean for accurate reporting; assist with reports on talent metrics and data visualization.
    Assist with written communications, training materials, and the design of other recruitment collateral, as needed.
    Provide recruitment administration and systems support
    In liaison with the service provider, support in the administration of postinterview psychometric assessments as needed.
    Utilize recruitment system appropriately and efficiently to ensure consistent, timely and accurate data entry and management.
    Prepare monthly recruitment reports and track time to fill for all roles.
    Build and regularly update the talent pipeline both internal and external; actively engage in headhunting and active candidate sourcing initiatives.

    Strategy; Stakeholder Management, Customer Service (15%)

    Liaise with hiring managers to ensure an organized, equitable, and inclusive talent acquisition process and a streamlined and positive candidate experience. Provide support to hiring managers and the business development team on developing a recruitment strategy for positions on a proposal during the capture and/or live bid stage.
    Drive operational excellence in Talent Acquisition, by continuously monitoring operations and improving performance while ensuring excellent customer service.

    Staff Onboarding (10%)

    Accurately prepare Employment Agreements and administer reference/background checks.
    Coordinate with HR Assistant to ensure appropriate orientation/onboarding support is provided to new hires.

    Others (5%)

    Attend regular team meetings
    Deliver assigned special projects as required.

    REQUIRED QUALIFICATIONS
    Education; Knowledge and skills

    Bachelor’s degree in Human Resources or a related field.
    Minimum of four (4) years’ experience in a Talent Acquisition function or HR recruitment.
    International development experience is a plus.
    Demonstrated ability to use creative sourcing and networking skills to connect with talent in different professions.
    Ability to prioritize responsibilities and manage multiple concurrent projects, while maintaining a high level of accuracy and attention to detail.
    Able to navigate ambiguity and prioritize workload in a timely manner to complete assignment when faced with many deadlines and competing requirements.
    Strong interpersonal skills and service-oriented with the ability to build rapport quickly with employees, stakeholders, candidates, and communicate effectively with all levels of the organization.
    Proven ability to work under pressure in a fast-paced environment with changing priorities.
    Experience in handling confidential and/or sensitive materials and records with a high degree of integrity and discretion.
    A high level of problem-solving ability with the ability to resolve day-to-day issues that may arise during the recruitment process.
    Proficient knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)

    Preferred Skills, Knowledge and Experience:

    Targeted Selection certification or behavioural interviewing training.
    Working knowledge of Humanitarian/Development INGO’s.
    Demonstrated computer literacy to include experience in tracking recruitment outcomes/metrics.
    Expertise in advanced internet searching, candidate research, and cold-calling

    Competencies

    Coordination
    Integrity and respect for diversity
    Team player
    Core capabilities that are most critical for this position.
    Achieving quality results and service
    Communicating information effectively
    Building collaborative relationships

    Hours of Work:

    Normal working hours. Job holder may be required to work outside normal working hours due to the nature of the work in general

    Apply via :

    recruitment.amref.org

  • Operations Service Delivery Manager

    Operations Service Delivery Manager

    Key Responsibilities.
    Operational Management:

    Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks.
    Develop and implement operational policies, procedures, and controls to ensure efficiency, accuracy, and compliance with regulations.
    Monitor operational performance metrics and implement improvements to optimize processes and enhance productivity.

    Service Delivery Oversight:

    Define service delivery standards and establish service level agreements (SLAs) to meet customer expectations.
    Monitor service delivery performance against SLAs and implement corrective actions as needed to maintain high levels of customer satisfaction.
    Develop and implement customer feedback mechanisms to continuously improve service quality and responsiveness.

    Customer Relationship Management (CRM):
     

    Build and maintain strong relationships with customers by understanding their needs and providing responsive and personalized service.
    Address customer inquiries, complaints, and escalations in a timely and effective manner to resolve issues and ensure customer retention.
    Collaborate with other departments to identify opportunities for cross-selling or upselling products and services to customers.

    Team Leadership and Development:
     

    Lead and motivate a team of operations and service delivery staff to achieve departmental goals and objectives.
    Provide coaching, training, and development opportunities to enhance the skills and capabilities of team members.
    Foster a positive work environment that promotes teamwork, collaboration, and continuous improvement.

    Quality Assurance and Compliance:
     

    Ensure adherence to regulatory requirements, industry standards, and internal policies related to operations and service delivery.
    Conduct regular audits and quality assurance reviews to identify compliance gaps and implement corrective actions.
    Stay updated on regulatory changes and industry best practices to proactively address compliance issues.

    Technology and Process Improvement:
     

    Identify opportunities to leverage technology solutions to streamline operations and enhance service delivery.
    Collaborate with IT and other stakeholders to implement system enhancements or upgrades to improve efficiency and customer experience.
    Drive process improvement initiatives to eliminate bottlenecks, reduce errors, and enhance operational efficiency.

    Risk Management:

    Identify and assess operational risks and implement controls to mitigate risks and prevent losses.
    Develop and maintain business continuity plans and disaster recovery strategies to ensure the resilience of operations and service delivery functions.
    Monitor emerging risks and trends in the industry and take proactive measures to address potential risks.

    Vendor and Supplier Management:

    Manage relationships with external vendors, suppliers, and service providers to ensure the timely and cost-effective delivery of services.
    Negotiate contracts, evaluate vendor performance, and resolve any issues or disputes that may arise.
    Continuously assess vendor capabilities and seek opportunities to optimize vendor relationships.

    Budgeting and Expense Management: 

    Participating in the development of budgets for operational expenses and managing expenditures within budgetary constraints. This includes monitoring expenses, identifying cost-saving opportunities, and optimizing resource utilization.
    Business Continuity Planning: Developing and maintaining business continuity plans to ensure the resilience of operations in the event of disruptions, such as natural disasters, cybersecurity incidents, or other emergencies. This includes implementing measures to minimize downtime and ensure the continuity of critical operations.
    Reporting and Analysis: Generating reports and analyzing operational data to track performance metrics, identify trends, and make data-driven decisions. This includes preparing regular reports for management and stakeholders to assess operational performance and identify areas for improvement.

    Academic Qualifications

    Bachelor’s degree in business administration, Finance, Economics, Accounting, or a related field.
    Minimum four (4) years’ experience in a supervisory level, 

    Required Technical Knowledge

    Budgeting, financial planning
    Ability to conduct market research and Intelligence.
    Data Analytics.
    Performance management
    Training & Development
    Risk Assessment and management

    Required Skills & Personal Attributes

    Logical and creative.
    Able to identify and diagnose problems.
    Patient and Persistent. 
    Presentation skills.

    Kindly send CV to talent@workforceafrica.co

    Apply via :

    talent@workforceafrica.co

  • Customer Support Executive – ISP Head of Operations and Programs -Media Rent Collection Executive – Real Estate Administrative Officer – ISP Legal Clerk

    Customer Support Executive – ISP Head of Operations and Programs -Media Rent Collection Executive – Real Estate Administrative Officer – ISP Legal Clerk

    Responsibilities:

    Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.
    Assist customers with product-related questions, technical issues, and troubleshooting.
    Diagnose and resolve technical issues and challenges reported by customers.
    Escalate complex problems to senior support staff or developers when necessary.
    Develop and maintain a deep understanding of the company’s products and services.
    Stay up-to-date with product updates, features, and technical specifications.
    Contribute to the creation and maintenance of customer support documentation, FAQs, and knowledge base articles.
    Ensure that customers have access to self-help resources.
    Provide training and guidance to customers on using the company’s software, tools, and platforms effectively.
    Log and track customer support requests and issues using a ticketing system.
    Generate reports on common customer issues and trends for continuous improvement.
    Gather and document customer feedback and suggestions.
    Share feedback with the product development team to influence product improvements.
    Conduct quality checks on support interactions to ensure consistency and adherence to service standards.
    Advocate for customers within the organization to address their needs and concerns.
    Collaborate with other departments, such as sales and product development, to improve the customer experience.
    Monitor customer satisfaction levels and work to enhance overall customer satisfaction.
    Follow up with customers to ensure that issues are resolved to their satisfaction.

    Qualifications:

    Bachelor’s degree in IT, Computer Science, Business, or Diploma in Business Management, IT, Computer Science or a related field.
    Must have at least 4 Years of proven experience in a Customer support or Call Center role, preferably in the ISP and related industry.
    Strong technical aptitude and the ability to learn company product.
    Excellent communication and interpersonal skills, both written and verbal.
    Problem-solving and analytical skills.
    Empathy and a customer-centric mindset.
    Patience and the ability to remain calm under pressure.
    Familiarity with customer support systems.

    go to method of application »

    Use the emails(s) below to apply 

    Apply via :

  • Associate Professor- Social Science Senior Lecturer – Nursing – 2 Posts Senior Lecturer – Computer Science – 2 Posts Senior Lecturer – Information Technology Lecturer – Special Needs Lecturer – Criminology Lecturer – Animal Health Lecturer – Geography Lecturer – Linguistics Lecturer – Software Engineering Lecturer – Data Science – 2 Posts Lecturer – Computer Science Lecturer – Cyber Security Lecturer – Information Technology – 2 Posts Lecturer – Health Systems Management Lecturer – Medical Laboratory Lecturer – Clinical Medicine Lecturer – Community Health Lecturer – Medical Surgical Nursing Lecturer – Midwifery Lecturer – Nursing Education Lecturer – Pharmacy Tutorial Fellow – Actuarial Science Tutorial Fellow – Criminology Tutorial Fellow – Medical Laboratory Tutorial Fellow – Clinical Medicine Tutorial Fellow – Animal Health Senior Assistant Registrar (Human Resource) Corporate Communications Officer Medical Officer Moodle Instructional Designer Internal Auditor I Senior Assistant Systems Librarian Assistant Games Tutor I Dynamics 365 BC Backend Developer Assistant Games Tutor Ii Medical Physiology Laboratory Technologist Human Anatomy Laboratory Technologist Nursing Skills Lab Technologist Medical Laboratory Technologist Clinical Medicine Instructor Webmaster Computer Technician I Assistant Computer Technician II Assistant Computer Technician III Animal Health Technician

    Associate Professor- Social Science Senior Lecturer – Nursing – 2 Posts Senior Lecturer – Computer Science – 2 Posts Senior Lecturer – Information Technology Lecturer – Special Needs Lecturer – Criminology Lecturer – Animal Health Lecturer – Geography Lecturer – Linguistics Lecturer – Software Engineering Lecturer – Data Science – 2 Posts Lecturer – Computer Science Lecturer – Cyber Security Lecturer – Information Technology – 2 Posts Lecturer – Health Systems Management Lecturer – Medical Laboratory Lecturer – Clinical Medicine Lecturer – Community Health Lecturer – Medical Surgical Nursing Lecturer – Midwifery Lecturer – Nursing Education Lecturer – Pharmacy Tutorial Fellow – Actuarial Science Tutorial Fellow – Criminology Tutorial Fellow – Medical Laboratory Tutorial Fellow – Clinical Medicine Tutorial Fellow – Animal Health Senior Assistant Registrar (Human Resource) Corporate Communications Officer Medical Officer Moodle Instructional Designer Internal Auditor I Senior Assistant Systems Librarian Assistant Games Tutor I Dynamics 365 BC Backend Developer Assistant Games Tutor Ii Medical Physiology Laboratory Technologist Human Anatomy Laboratory Technologist Nursing Skills Lab Technologist Medical Laboratory Technologist Clinical Medicine Instructor Webmaster Computer Technician I Assistant Computer Technician II Assistant Computer Technician III Animal Health Technician

    Job Description for Associate Professor

    Teach and assess courses in one’s discipline at both undergraduate and postgraduate level
    Supervise undergraduate projects and other experiential learning programs
    Supervise dissertations/theses at the graduate level
    Develop undergraduate and postgraduate courses
    Initiate, promote and participate in research projects and publish
    Provide academic leadership through programme development, mentoring and research
    Provide professional and community services and initiate linkages and fundraising.
    Carry out administrative and other duties and responsibilities as may be assigned

    Job Requirements for Appointment

    Must have an earned Doctorate degree or its academic equivalent.
    Must have at least four (4) years teaching and research experience since becoming Senior Lecturer at university.
    Must have at least four (4) articles in refereed journals since appointment as Senior Lecturer.
    Must have supervised postgraduate degree candidates.
    Should have attended and contributed at academic conferences, seminars or workshops.
    Should show evidence of continued research and effective teaching.
    Should be recognized and registered by relevant professional boards where applicable.
    Should show evidence of contribution to University life as well as national and international life.
    Should have attended and contributed at academic conferences, seminars or workshops.

    go to method of application »

    All applicants are required to submit their applications online through the jobs portal link (https://jobs.karu.ac.ke) available on the University website (under the careers section). In addition, applicants MUST submit a continuously scanned copy of the application via email (jobs@karu.ac.ke) with the subject clearly stating the job title and the reference number (e.g. Lecturer – Linguistics (KarU/HR/LEC/2024). The application should contain a detailed curriculum vitae indicating academic qualifications, professional experience, leadership and management roles, membership of professional associations, email address and telephone contacts, evidence of publications and research grants, copies of academic certificates and other relevant documents.Interested applicants should submit their applications and address their correspondences to the undersigned so as to be received on or before Monday 27th May, 2024. The Vice ChancellorKaratina UniversityP.O. Box 1957- 10101KARATINA 

    Apply via :

    jobs@karu.ac.ke

    jobs.karu.ac.ke

  • Communications Manager – Cash Consortium of Sudan (CCS)

    Communications Manager – Cash Consortium of Sudan (CCS)

    General Position Summary

    The CCS Communications Manager is a bold and proactive individual. The Communications Manager will work very closely with the CCS Secretariat as well as national and international partner organizations. The Communications Manager will be a critical member of CCS team, tasked with keeping abreast of developments in the country, Reporting of projects and stakeholder communications and the creation of communication materials and communications surrounding our programs, strategies and impact. The Communications Manager is responsible for ensuring that existing and future donors, partners and stakeholders are aware of CCS programs and activities, ensuring that staff within our organization have the right information, knowledge and assets to communicate with their relevant stakeholders. The Communications Manager is expected to be tech-savvy, innovative and a fast thinker. The Communications Manager oversees a Communications Officer based in Sudan.

    Essential Job Responsibilities
    Communications

    Develop a communications plan, including development of a website and social media presence.
    Write, edit, and distribute various types of content, including material for a website, press releases, marketing material and other types of content that take the message to the public.
    Lead and/ or support partners to collect content, such as interviews with program participants, success stories, video, and photo coverage of program events for dissemination to various audiences and reports.
    Create and produce internal newsletters for the consortium.

    Accountability to Beneficiaries

    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
    Supervisory Responsibility
    Communications Officer (in Sudan)

    Security

    Ensure compliance with security procedures and policies as determined by country leadership.
    Proactively ensure that team members operate in a secure environment and are aware of policies.

    Accountability

    Reports Directly To: CCS Director.
    Works Directly With: CCS Secretariat, local and international partner organizations
    Accountability to Participants and Stakeholders
    Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our projects.

    Knowledge and Experience

    Hold a degree in Communications, Political Sciences, Public Information, International Relations, or a related field, Master’s preferred.
    Minimum 4 years of relevant experience working in media, journalism, advocacy, or communications and marketing, or in closely related external relations contexts.
    Very good technical affinity for media contexts including knowledge of a wide range of multimedia, web, and digital tools.
    Outstanding newswriting and editing skills and social media skills.
    Graphic design skills are strongly preferred.
    Fluency in English and Arabic, both written and verbal

    Apply via :

    jobs.jobvite.com

  • HR Manager

    HR Manager

    Role Summary

    Angaza is seeking an experienced HR Manager to join its Kenya People Operations team, based in the company’s Nairobi office. This role will be responsible for administrative support for hires at Angaza Kenya, acting as the primary point of contact for most requests, including those related to payroll and benefits administration, purchase requests, and operations requests. Within the People Operations team, the HR Manager will work to ensure that People Ops policies are being upheld across the company, that systems and information are up to date, and that incoming requests are triaged and handled in a timely manner. The ideal candidate will have prior experience working in HR for a global company (preferably in the financial technology or financial services industry), be detail-oriented and execution-focused, and bring a support mindset to our People Operations team.
    The HR Manager will report to the Global Director of People Operations and work closely with the US People Operations team to ensure consistency of approaches company wide. This position is expected to work closely with Angaza Kenya’s Finance department. This position is based out of the Kenya office, which is currently a remote workplace with occasional team in-office days.

    Responsibilities
    Core HR

    Handle all aspects of payroll and benefits administration for Angaza Kenya employees, including:

    Manage payroll administration in My Work Pay (Kenyan employees), and other payroll providers as needed
    Manage all aspects of benefits administration, including annual health insurance contracts renewal; and engagement with insurance companies in connection with employee matters

    Administer and track all company-wide required security, compliance, and human resources trainings in cooperation with the legal department
    Manage and update all employee records, requests in the Company’s HR global management system (Namely), including offer letters, salary letters, role changes; conduct regular audits of e-files to ensure compliance and critical paperwork is up-to-date, and issue and store all HR related contracts
    Provide reporting at the request of various company’s stakeholders
    Send documents for e-signature, and maintain an accurate and thorough record of signed documents and status
    Support work permit needs, travel bookings and approvals, and expense report approvals and reimbursements in conjunction with the Finance team

    Employee Lifecycle

    Support all hiring done for Kenyan operations and partner with hiring managers to ensure a smooth and positive recruiting process in compliance with Company process and policy
    Own administration of our applicant tracking system, JazzHR, and provide weekly and monthly reports on recruiting metrics to senior leadership
    Manage external recruiting vendors as needed
    Support with recruiting coordination, including scheduling full panel interviews and day-to-day support for hiring managers
    Manage employee lifecycle management for our Kenyan team including onboarding, offboarding and day-to-day support
    Coordinate terminations including equipment recovery, account closure, and exit documentation

    Employee Experience

    Lead all engagement activities for the Angaza Kenya Nairobi office
    Schedule and coordinate weekly standup calls
    Organize birthday and anniversary celebrations
    Schedule and coordinate monthly “work from the office” days
    Lead monthly manager trainings for Kenya team
    Own and drive People Ops projects to improve the employee experience (for example, onboarding improvements, performance management process, etc.)
    Support Global People Operations initiatives as needed to advance and better our employee experience

    Required Skills, Attributes & Experience
    You…

    Have a Bachelor degree in HR
    Have 4+ years of related experience in a People Operations / Human Resources role, prior experience in a startup environment and/or a global company is a strong plus
    Have experience working in HRIS and payroll systems (experience with Namely and MyWorkPay preferred, but any modern HRIS acceptable)
    Possess a strong understanding of Kenyan labor laws and employment practices
    Care about the “human” in human resources; are able to empathize with team members across different roles, seek to understand others’ perspectives, and go the extra mile to create a positive work environment
    Have excellent written and verbal communication skills
    Possess a strong attention to detail
    Handle sensitive information with discretion
    Have strong project management skills, and are an expert at managing your own time
    Bring creativity and enthusiasm to “people projects”
    Are resourceful and coachable
    Are self aware and reflective
    Exemplify Angaza’s values: impact-driven, empathetic, courageous, trustworthy, curious, and collaborative

    Apply via :

    angaza.applytojob.com

  • Human Resources Business Partner

    Human Resources Business Partner

    JOB PURPOSE
    Reporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible for tactical and operational execution of the various human resources strategies and initiatives in line with internal HR policies and regulations, working in collaboration with the different lines of business.
    KEY RESPONSIBILITIES

     Formulating and implementing human resources strategies to support business plans
     Developing talent strategies and plans to attract, recruit and on-board talents to meet current and future business needs
     Coordinating and managing employee learning and development programs to enhance employee competence to deliver business strategy
     Implementing strategies to enhance employee engagement and productivity within the work force.
     Ensuring a safe and conducive working environment in compliance with relevant legislations
     Developing, managing, and monitoring HR budgets.
     Structure and implement productive manpower plans at the lowest cost thus attaining profit per head ratio against the defined strategy roadmap
     Proactively drive and support delivery of HR processes, engagement initiatives and issues that will ensure productivity and mitigate staff turnover driven by labor market environment.
     Partner with the leadership team on functional business issues and organizational change, leading on planning specific HR strategies to meet business goals.
     Act as a point of contact for employees, supporting management/supervisors with employee issues.
     Support in implementation of HR policies and procedures.
     Manage and support staff performance appraisals in partnership with respective
    supervisors.
     Ensure compliance to regulatory requirements and internal policies.
     Conducting training needs analysis across teams and working with supervisors to
    provide solutions.
     Provide general support to the HR and Admin department and participate in ad-hoc HR projects as and when needed.
     To perform any other duty as assigned in line with the organization goals and objective.

    QUALIFICATION AND EXPERIENCE REQUIREMENTS

     Bachelor’s degree in human resource management
     Higher Diploma in Human Resources Management
     Completed or ongoing CHRP certification
     Member of IHRM
     Minimum 4 years’ experience in HR roles with focus on Talent Acquisition and Learning and development in the Banking Industry.
     Knowledge of Employment and Labour laws
     Possess a high degree of emotional intelligence and interpersonal skills
     Be adept at problem solving, including being able to identify issues and resolving them in a timely manner.
     A person of high-level of confidentiality and integrity
     People management skills
     Attention to details
     Conscious of data accuracy and completeness

    Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying. Closing date for application will be on 06th May 2024. Only shortlisted candidates will be contacted. For more information, please visit https://www.caritas-mfb.co.ke.

    Apply via :

    recruitment@caritas-mfb.co.ke