Job Experience: Experience of 4 years

  • Senior Software Engineer

    Senior Software Engineer

    What You Will Bring:

    4 years experience developing applications at enterprise scale using the front and back end technologies in our stack
    Build Java-based restful backend services. Convert UI designs to code using CSS and scripting frameworks.
    Cloud/SaaS architecture and secure service development.
    Strong unit testing, design patterns, and profiling skills.
    Git and CI/CD experience.
    Collaborate with cross-functional teams.
    Great oral and written communication skills

    Send Your Resume To: careers@ajua.com
     

    Apply via :

    careers@ajua.com

  • Locum Flight Nurse

    Locum Flight Nurse

    OVERALL RESPONSIBILITY OF THE JOB

     The Locum Flight Nurse is charged with rendering skilled pre-hospital and emergency life support care to the patients that he/she assesses, stabilizes, and manages their care in the field and subsequently transfers by air or ground ambulance to a more superior healthcare facility.
    The role collaborates with other team members to offer solutions and provide continuity of patient care. It is vital that the Locum Flight Nurse is committed to safe operations, premier customer service delivery, expert clinical practice, and management during all medical operations.

    KEY RESPONSIBILITIES
    Managing the Emergency Call Center

     Operating the 24-hour Control Center and communicating as required using all modes of modern communication available, including radio communication.
     Attending to emergency emails and responding on time.
     Ensuring and confirming that all communication gadgets (telephones, printers, photocopiers, etc.) are in good working order.
     Communicating effectively with outside institutions/agencies, including hospitals, EMS, and other operators for efficient medical service delivery.
     Maintaining contact with patients, families, referring facility staff, and safety personnel during and after contact to provide continuous loop closure and information sharing.
     Following up on in-patients and obtaining progress reports while handling medical assistance case files.
     Ensuring all patient information/correspondence is documented.

    Records management and Communication

     Ensuring all correspondence is filed in relevant data files.
     Ensuring reports are written and handed over to the next person(s) manning the Control Center.
     Receiving, attending, and assembling Emergency Evacuation Requests and obtaining detailed information about the patient.
     Informing all relevant person(s) of the request and following up according to the standards provided.
     Dispatching the team for medical evacuation assignments.
     Obtaining, maintaining, and processing complete and accurate patient records.
    Medical Evacuations  Accompanying Air Ambulance flights in Eastern Africa, continentally, and intercontinentally with and without a flight physician on a 24- hour duty roster.
     Escorting patients on commercial flights.
     Providing advanced life support to casualties at accident sites, airstrips, in flight, or on the ground until handover at the hospital, including stabilization and resuscitation.
     Ensuring the safe transportation of patients from the evacuation site to the receiving hospital.
     Assembling required emergency medical equipment and ensuring these are in good working condition.
     Assisting patients during check-in and check-out with baggage clearance, wheelchair assistance, and immigration issues.
     Handing over to the receiving facility, guardian, or family member.

    Disaster Response/Mass Accidents

     Responding to and traveling to areas of mass accidents with additional supplies to support the emergency response team.
     Providing advanced life support to casualties at accident sites, airstrips, in flight, or on the ground until handover at the hospital, including stabilization and resuscitation.

    Special events Coverage

     Providing medical coverage at special events (Marathons, Horse shows, motor & field sports) by helicopter, ground ambulance, or in a makeshift medical facility (tents).
    General  Attendance to scheduled unit/departmental meetings.
     Any other work-related duties.

    QUALIFICATIONS

     Higher National Diploma in Intensive Care Nursing.
     Bachelors of Science in Nursing added advantage.
     Current certifications in: Advanced Cardiac Life Support (ACLS), Advanced Trauma Life Support (ATLS) and Pediatric Advanced Life Support (PALS) with experience in Pre-hospital emergency patient care.
     Proficiency in computer studies (Word, Excel, PowerPoint, CRM system, Outlook, Internet).

    Preferred Experience and Knowledge

     4 years’ experience as a Nurse with 2 years’ experience in an Intensive Care Unit (ICU).
     Be a Kenyan Registered Nurse or its equivalent patient care.
     Registered with the Nursing Council of Kenya and maintain validity of the practice license from the Nursing Council of Kenya.
     Advanced Trauma / Burn Provider training courses completed (ATCN, ATLS, TPATC, ABLS)
     Neonatal Resuscitation (NRP) certification.
     Teaching/Instructor experience in a healthcare related certification is an added advantage.

    Skills and competencies

     Excellent communication skills – both verbal and written.
     Good interpersonal skills combined with empathy.
     A team player with high levels of integrity and professionalism.
     A critical thinker, solutions provider and ability to stay calm under pressure.
     Ability to gather information with a keen eye for details.
     Availability and commitment.

    ENVIRONMENTAL CONDITIONS

     AMREF Flying Doctors works within a twenty-four-hour work environment due to nature of its operation.

    Apply via :

    recruitment.amref.org

  • Monitoring and Evaluation Coordinator 

Monitoring and Evaluation Coordinator, CEN 

Grants Compliance and Finance Coordinator, Isiolo

    Monitoring and Evaluation Coordinator Monitoring and Evaluation Coordinator, CEN Grants Compliance and Finance Coordinator, Isiolo

    ABOUT THE ROLE
    The Monitoring and Evaluation Co-ordinator will oversee Plan Kenya monitoring and evaluation activities across country wide assignments to drive Business Development, Data Quality Assurance and specific data requirements for projects/programmes including tracking, documentation and reporting on outcomes and impact of our activities. The Monitoring and Evaluation Co-ordinator will share their learning across the organisation and help facilitate and share learning in other departments and hubs. Expected to champion country-wide integration of practices that support knowledge capture and transfer, collaboration, learning and knowledge sharing, and adaptive management so that the knowledge and experience acquired from projects are shared and applied more intentionally and strategically by staff, partners, and other relevant stakeholders.
    ACCOUNTABILITIES AND MAIN WORK ACTIVITIES
    The Monitoring and Evaluation Co- Ordinator will have the following duties and responsibilities:
     Monitoring, Evaluation, Research and Learning (30%):

    Take a lead role in the development and execution of a functional M&E framework on the projects based on tracking of outcomes and impacts
    Ensure the activity monitoring logs are well kept in a quick and easy to access and retrieve
    Design and implementation of the programme monitoring and evaluation framework and information system to track delivery against targets, outcomes and impacts
    Analysis of data collected for assessment of progress and areas of improvement and overall data management
    Advances organisation research agenda and works with project teams and M&E Manager to identify and roll out research initiatives and evaluate activities, using appropriate ethical principles and methods.
    Promoting learning and knowledge sharing of best practices and lessons learned.
    Support in developing monitoring tools to track program performance in line with the Theory of Change and the M&E Plan.
    Develop monitoring and evaluation frameworks such as log frame, M&E Plan, results indicators and indicator tracking table for the project for quality tracking of achievement of results.
    Monitor and evaluate overall progress on achievement and sustainability of results.
    Manage and conduct quantitative and qualitative monitoring, evaluations and studies among program beneficiaries and other stakeholders.
    Identify areas of technical support to project partners and Organize refresher trainings on M&E for partners as required.
    Participate and contribute to the CO research initiatives.
    Conduct capacity assessment on existing monitoring and evaluation system and work with the teams to develop technical skills /competencies in using the systems to track results. 
    Ensure that MERL initiatives adhere to ethical standards set out in Plan Ethical guidelines and Ethical clearance committees in Kenya and the National Commission for Science, technology and Innovation (Nacosti).

    Reporting and Quality Assurance – 20%

    Ensure that all completed MERL reports meet the highest quality and are duly signed off before they are shared.
    Tracks implementation of indicators and sets of measures of sustainability and success to generate reliable evidence and propose recommendations for improvement.
    Uses on-going project monitoring and assessment reports, working closely with project teams to improve the quality of implementation and adapt project design.
    Provides inputs, information and statistics for quarterly, annual and other reports to Project Management.
    Support in application of strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying ad dealing with bottlenecks.
    Employs data quality management standards though use of appropriate data collection tools, data management and analysis methods.
    Ensures adherence to M&E standards, Research and evaluation standards and all M&E cooperate standards at the Program Unit. 
    Establishes and manages a performance monitoring and evaluation framework with specific goals, outcomes, inputs, outputs, processes, indicators, data needs and sources as well as reporting templates and frequency, for effective monitoring, reporting and updating of the progress of programmes and projects. 
    In liaison with project teams, coordinate periodic reporting, monthly, quarterly, half-yearly and annual progress on all project activities to the M&E Manager/Project Manager.

    Documentation, Data management, Learning and Knowledge management (20%) 

    Establishes an inquisitive learning culture within PIK through leading the capacity building efforts in M&E
    Supports project teams to develop case studies, change/impact stories to inform projects achievements 
    Provide advice to the partners and project team on improving project performance using M&E findings.
    Develops an internal mechanism while liaising with the knowledge management specialist of sharing of documents across the hub and the country programs 
    Leads and conducts analysis of quantitative data as well as qualitative data on all program inputs, outputs and outcomes to inform project designs
    Dissemination of Monitoring Reports for internal and external audiences
    Supports the MERL Manager to respond to Senior Management or donor data queries in an -accurate and timely manner.
    Creates, establishes and maintains programme level monitoring tools and databases that are mainstreamed to existing systems and aligned with programme design 
    Develops and maintains an updated database of all completed interventions and periodically carry out meta-analysis of the information.
    Ensures all the data is disaggregated by sex, age and disability and that all the studies are gender responsive.
    Responsible for supporting from a gender perspective, data collection, analysis and utilization across all programs at the hub level, based on the agreed tools developed and approved by MERL Manager.
    Ensures that project and program teams utilise the country-based data collection tools and observe data quality controls.
    Facilitates and supports the documentation of best practices and lessons learned from project outputs for audiences within and outside Plan International.
    Leads the program teams in developing case studies, change stories annually for publication in a professional journal.
    Identifies and documents interventions and initiatives, and knowledge management products that can be replicated or scaled up.

    Business Development and Fund raising (20%)

    Continuously monitor and analyse the implementation environment in Kenya, donor trends and advise on potential areas for fund raising.
    Work with the technical team in program development and innovation.
    Document/package needs assessment data, projects results, evaluations and lessons learned for each Country Strategy Thematic pillar – to demonstrate value add and inform program design.  
    Support in proposal development.
    Collect data to continually inform increasing humanitarian needs in the Country program.

     Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI) 5%

    Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.
    Leads the orientation of programme staff to ensure that they are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;
    Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in project design, during implementation and as principles applied in day-to-day work of Programme team; 
    Ensures that Plan Kenya contributes to Plan International’s global efforts to ensure safeguarding and GEI, including making sure that relevant reporting and data are submitted.  

    Other duties (5%)

    Take charge of other responsibilities as may be assigned by the supervisor 

    TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE
    Qualifications/ experience essential:

    Minimum of a University Degree in Social Science, Economics, statistics, development studies or any other related field from a recognized university. 
    At least 4 years of demonstrated successful coordination of M&E functions and experience 
    Grounded understanding of qualitative and quantitative methodologies in research and evaluation.
    Experience with evaluations/research logistics, administration and/or project or research management. 
    Demonstrated understanding of knowledge management principles and capacity to deliver knowledge management and/or organizational learning activities
    Experience with database design and management including advanced use of Excel and data analysis and entry packages including at minimum SPSS, Stata, R, Epi info, Atlas-Ti, CSpro and the use of KOBO Collect platforms for data collection.
    Excellent written and spoken English, including the ability to write clear and engaging reports.
    Strong demonstrable levels of knowledge of and experience with gender sensitive research design, performance monitoring, impact evaluation, and / or social and environmental research methodologies 

    Qualifications/ experience desirable: 

    Evidence of experience in development of longitudinal real time data bases including online application for management of data 
    Experience in advising / coaching individuals, teams and / or organisations in M&E system design, research methodologies, research design
    Previous experience with mobile data collection (KOBO, ODK, CsPro) and GIS mapping an asset.
    Experience in the application of MERL systems and frameworks including theory of change and logical frameworks 
    Background in monitoring and evaluation of development programs, application of statistical methods, impact evaluations and field research experience is preferred; Demonstrated ability to work collaboratively with institutional, government, and private sector partners and stakeholders

    Languages required

    Excellent written and verbal communication skills in English. Knowledge of Kiswahili, desirable 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Manager, Asset Finance Credit Approvals

    Manager, Asset Finance Credit Approvals

    Job Purpose Statement

    The purpose of the role is to implement a robust credit management framework within the asset   finance Credit Approvals unit. The holder will be responsible for making decisions on asset finance retail lending proposals as per delegated authority, and in line with the Credit Risk Management policy and the asset finance Product Guideline.
    The primary accountabilities will include maintaining a quality asset finance loan portfolio and minimizing potential losses through provisions.
    The job function will also be expected to provide leadership to a team of assistant managers and/ or officers, and establish a conducive work environment that contributes to staff satisfaction with attention to team development and productivity.

    Key Accountabilities (Duties and Responsibilities)
    Perspective     % Weighting
    (to add up to 100%)    Output
    Financial 20% 

     Manage and Ensure that asset  Finance retail  Business provisions are maintained at the prescribed and budgeted level by minimizing the risk of loss/ bad debts through prudent lending practices and pro-active management of Early Warning Signs on accounts.
     Manage and Maintain a quality asset finance  loan portfolio in line with set benchmarks for the Performing, Watch and NPL book
     Regular review of performance indicators (including First Instalment Defaults and Early Indicators) on the asset finance  portfolio to identify any causes of concern arising from credit decisions.
     Obtain and manage appropriate and timely MIS on excesses and loans in arrears for purposes of pro-actively managing exposures with minimal loss to the bank. This will include periodical reviews with RMs/ROs for purposes of un-banking/ securitizing or at worst down-grading the accounts where appropriate.
     Improvement in bank returns through minimization of revenue leakage or identification of additional revenue opportunities, and through deal structuring and offering appropriate products.
     Adhere to departmental cost/budget targets.
     Identify, cross-sell, and exploit available opportunities that will translate to increased business and revenue growth.

    Internal business processes 40%
     Appraisal of Credit Requests

     Manage  and Evaluate credit proposals and applications from Branches and the asset finance Business Unit. Decision on those within the Management Delegated Limits and submit the ones above delegated authority to the appropriate approval level with support/necessary comments.
     Manage and Ensure that credit proposals and applications submitted comply with the Credit Policy and CBK Prudential Guidelines, ensuring that breaches are identified, mitigated and approvals obtained at appropriate levels.
     Manage and Evaluate to understand risks associated with individual transactions, products, securities, and borrowers including the industries they operate within.
     Manage and ensure to Provide a high level of service to the internal customer based on accuracy, responsiveness and turnaround time (TAT).
     Provide periodic reports on loan book performance as requested.

    Policy Development & Review

     Reviewing and managing existing Asset finance and IPF Policies, Procedures, Templates, Scoring Models, and Product Programs to ensure consistency with agreed credit practices, including the CBK Prudential Guidelines.
     Managing the  process to ensure a consistent approach in assessing asset finance   facilities by developing/ reviewing relevant risk assessment templates for use by the Business.

    Others

     Regular stakeholder training and capacity development
     Achieve satisfactory ratings and outcomes from Internal Audit and Enterprise Risk Management / Quality Assurance

    Customer Experience 25%     

     Adherence to Departmental Service Level Agreements (SLAs)
     Enhance Customer Experience by achieving set benchmarks in Customer Satisfaction Index (CSI) and Net Promoter Score (NPS)

    People and Culture     15%     

    Provide leadership and build a high performance employee culture
    Competency development through coaching and on-the-job training. Identify training needs and capacity gaps.
    Performance Management
    Succession Management
    Leave Management
    Employee Retention
    Achieve set employee satisfaction benchmarks in the Employee Engagement Index

    Decision Making Authority /Mandates/Constraints: the decisions the position holder is empowered to make (Indicate if it is Operational, Managerial or Strategic). Please also highlight any budgetary control responsibility if applicable for the role.
    Operational

    NEW LENDING – As per approved limits
    RENEWAL WITH NO CHANGE – As per approved limits
    RESTRUCTURES – As per approved limits
    LENDING FOR INSURANCE PREMIUM FINANCE – As per underwriters Limit.

    Strategic

    Strategic planning and formulation of an aligned Credit Risk Management Strategy within asset finance.
    Portfolio Performance
    Projects

    Managerial

    Managerial decision making (without budgetary control responsibility)
    People Management, Performance Reviews, Work Schedules

    Ideal Job Specifications
    Academic:

     A Bachelor’s degree in Business Management with a bias in Commerce, Accounting, Economics or Finance.
     An MBA or Masters’ degree will be an added advantage.

    Professional:

     Professional accounting qualification i.e. CPA or ACCA
     Qualifications in Credit Management and Analysis (those pursuing will be considered)

    Desired work experience:

     4 years’ banking experience with at least 3 years covering Credit Analysis and Credit Risk Management.
     Knowledge of various Bank departmental functions i.e. Corporate, Asset Finance, Consumer, SME, IB, Business Remedial Management, Operations, Trade Finance, Treasury, and Credit Operations (including Securities and Credit Administration).

    Ideal Job competencies
    Technical  Competencies
    Financial Acumen      

     Able to analyze and interpret financial data to make appropriate business suggestions and decisions.
     Understands the connection between operations and financial performance.
    Product Knowledge   
     Broad based working knowledge of all products offered by the bank (breadth and depth).
     Ability to combine different product offerings to create value-adding solutions for customers.
    Industry Knowledge   
     Accepted and embedded in the industry within customer, regulatory, supplier, distributor, and/ or government space through multiple levels of engagement and various industry bodies, forums, etc. 
     In tune with anticipated developments within the industry and is positioned to influence the same for the benefit of the institution.
     Shares insights on industry trends; identifies opportunities that can be exploited and concerns to be avoided / mitigated against.
     Reference point and mentor for customers, colleagues, partners, government, etc.

    Credit Analysis

     Proficient in undertaking a comprehensive credit analysis including but not limited to industry/market/competitor risk; management/owner risk, financial statement analysis, cash flow analysis, etc., to determine the customer’s creditworthiness
     Assigning appropriate risk rating as per the credit policy, and proposing the most appropriate loan structure to address the customers’ needs matched to the repayment sources and collateral cover.

    Apply via :

    career5.successfactors.eu

  • Actuarial Manager

    Actuarial Manager

    Job description
    We’re currently looking for an Actuarial Manager to join our Actuarial practice in Nairobi. Our team consists of more than 120 actuarial professionals across 5 locations in Africa – Johannesburg, Cape Town, Mauritius, Nairobi and Lagos.   
    Our actuarial consulting team offers a great opportunity to gain exposure across various technical actuarial areas and across a range of insurers in the South African and international market. This accelerates your learning curve, challenges your thinking and gives you the opportunity to gain depth in terms of the application of your technical actuarial skills.
    We value teaming, proactivity as well as diversity and inclusion in our team. Our team thrives because of the growth mindset environment and collaborative team culture. You would get the opportunity to work with some of the most knowledgeable actuarial professionals in the industry and colleagues that are not only brilliant but also committed, dynamic and creative.
    Through the combination of actuarial audit and consulting experience, our team members gain exceptional technical knowledge, which enables them to perform remarkably well in their actuarial exams, in order to become qualified actuaries.
    Your key responsibilities

    Managing IFRS 17 and Solvency Assessment and Management actuarial audits for life or non-life insurers
    Supporting the Head of Actuarial Function and managing HAF engagements for life or non-life insurers and reinsurers
    Managing/supporting on engagements covering Transformation, Climate Change, ERM frameworks, ORSA, Risk Appetite or other topics
    Managing/supporting on value-adding projects covering IFRS17 implementation and other topics related to trends in the actuarial field
    Further developing our team by coaching and mentoring junior colleagues
    Continually learning and sharing your knowledge with the wider actuarial team

    Most of your work will be project based for a once-off set period time or on a recurring basis, which enables you to work with different team members and subject matter experts, gaining invaluable experience and technical knowledge.
    Skills and attributes for success

    4+ years’ experience in the Life or Non-Life Insurance industry
    Qualified or nearly qualified Actuary
    Managerial experience
    Strong self-management and structured in the way you work
    Team player and proactive, self-starter
    Experience in financial reporting (SAM/Solvency II and IFRS) preferential
    Consulting experience would be advantageous
    Critical thinker and solution-orientated approach
    Curious mindset and keenness to learn

    What we offer you

    Support in your Actuarial qualification journey (cost reimbursement and study leave) and incentives to qualify
    Exposure to a variety of technical actuarial areas and clients in South Africa, Africa and the rest of the world
    A strong mentoring and learning environment, with a clearly defined development path from a technical and soft skills perspective
    The opportunity to work with industry experts and a team that supports your growth

    Apply via :

    careers.ey.com

  • Population Policy and Sexual and Reproductive Health and Rights

    Population Policy and Sexual and Reproductive Health and Rights

    Primary Responsibilities 

    Contribute to activities that theoretically and analytically link population dynamics—including trends in fertility, mortality, and migration—with multisectoral development planning and outcomes and advance an accelerated and inclusive demographic transition.  
    Provides strategic technical support for project implementation, including leading PRB activities within the project consortium. 
    Supports development of policy communications products, including data visualizations, fact sheets, or summary reports. Drafts and/or provides technical and editorial input on materials related to population, family planning and reproductive health, and other topics. Tasks may include conducting background research, gathering literature, analyzing data, interpreting and writing findings and implications, and coordinating with various project staff involved in production and dissemination. 
    Participates in developing innovative ways for PRB to communicate news and information to diverse audiences. Compiles and writes blog posts, web articles, and other technical content for multimedia formats. 
    Support ideation on key analytic and policy research themes around population and economic relationships in low-income countries. Support development of policy communications products, including data visualizations, fact sheets, or summary reports.  

    Secondary Responsibilities 

    Contributes to new business pursuits, including drafting concept notes and proposals. 
    Provides technical support as needed to other core programs. 

    Qualifications 

    Advanced degree (master’s) in public health, international affairs, demography, or a related field; plus a minimum of 4 years of professional experience in family planning and reproductive health. 
    Demonstrated content knowledge in some of the following areas: sexual and reproductive health (SRH), links between population and development; maternal and child health, HIV/AIDS, social and behavior change, and gender and rights-based approaches to SRH. 
    Fluency in English required (in French, a valued asset), with the ability to lead and facilitate meetings, conduct interviews, and prepare correspondence and documents. 
    Experience conducting qualitative and quantitative policy-focused research and analysis independently and to a high standard of quality. 
    Demonstrated activity management experience, including developing work plans, ensuring quality and timeliness of technical deliverables, and managing budgets. 
    Strong interpersonal skills to work respectfully and collegially in teams and with professionals of different levels and backgrounds, including government stakeholders, funders, and international partners. 
    Excellent written and verbal communication skills with attention to detail. 
    Flexibility for regional or international travel as needed.

    Applicants must be based in Nairobi, Kenya. Interested and qualified consultants should submit the following information via ADP 

    Apply via :

    workforcenow.adp.com

  • CRES Project Officer

    CRES Project Officer

    The purpose for this role is to have a dedicated resource with the appropriate technical skills and knowledge to support the CRES Project Manager in project coordination, management and implementation within the set project governance and budget control standards.
    Responsibilities:

    Prepare budget/ financial reports and controls expenditures in accordance with budget allocations.
    Manage and reconcile the project budget.
    Maintain and update project costs and invoice trackers.
    Verify project invoices and payments.
    Prep Updating projects Risks Assumptions Issues and Dependencies logs.
    Document, distribute and file all official project meetings.
    Assists in development, implementation, and maintenance of new and existing standards of practice for project management activities.
    Supervise and train facility employees and contractors as needed.
    Performs other job-related duties as assigned.

    Preferred

    Experience of appropriate Project /Programme management software e.g., MS Project Online.
    Experience using appropriate architectural drawing tools e.g., ArchiCAD, AutoCAD.
    Understanding of Project Management techniques E.g., Prince II, PMP etc.

    Interested and suitably qualified individuals should email their application letter with salary expectations, enclosing copies of academic and professional certificates (in zipped format), detailed CV indicating work experience, contacts, and addresses of relevant referees on or before the close of business 17th July 2024. Use the email- jobs@cloversmtc.com. Only shortlisted candidates will be contacted

    Apply via :

    jobs@cloversmtc.com

  • Senior Officer, Global Telehealth Community of Practice

    Senior Officer, Global Telehealth Community of Practice

    Summary

    VillageReach seeks an experienced and highly motivated individual to join the Global Technical Team as the Senior Officer, Global Telehealth Community of Practice (GTCoP). The GTCoP provides a forum for collaboration, knowledge sharing, peer support and networking. The objective is to drive the development of national telehealth platforms, provide access to telehealth guidance and best practices, advocate for telehealth policies, and address challenges in the telehealth ecosystem.
    The Senior Officer, GTCoP will work closely with GTCoP community members (Telehealth private sector partners, NGOs, donors, Governments, academics and more) to foster a vibrant, effective and collaborative online community for all telehealth stakeholders. This is a dynamic role requiring a candidate who will support the strategic direction, and programming of GTCoP. The ideal candidate is highly self-motivated, excellent in written and verbal communication, and capable of fostering a warm, welcoming and dynamic online environment. This is a remote working position with the individual residing in and eligible to work in a location where VillageReach has an established staff presence: Democratic Republic of Congo, Kenya, Tanzania, Malawi, Mozambique, South Africa or Cote d’Ivoire.

    Description
    Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.
    Engagement Strategy – 15%

    Create and implement a robust engagement strategy with the number one objective being to market the Implementome platform to digital health/telehealth stakeholders, and drive sustained usage of the platform
    Key Informant Interviews (KIIs) with telehealth stakeholders from different groups/sectors to understand what telehealth stakeholders want from the GTCoP, and what will drive usage of Implementome
    Sustained outreach and marketing to telehealth stakeholders

    Community Management – 35%

    Manage and maintain the GTCoP website and Implementome platform.
    Build and maintain a pipeline of new members to broaden the GTCoP community by responding to inquiries, building partnerships and developing and following leads.
    Facilitate meaningful in-person and online connections and collaborations between GTCoP members, including partner matching, networking and new online discussion forums.
    Develop innovative ways of engaging GTCoP members by piloting new tools
    Maintain and promote GTCoP through current online channels (LinkedIn, monthly newsletter and YouTube) and identify new channels for content promotion.
    Monitor media and events for inclusion in GTCoP’s resource library, monthly newsletter and Implementome database.
    Manage, grow and evolve the users in the Implementome database, including establishing new connections to solicit new data submissions for the Digital Health Atlas and resource repository.
    Proactively work with Director and Team Lead, Digital Solutions to develop and maintain partnerships with other working groups, NGOs and projects to expand GTCoP visibility and participation in key industry events to evangelize GTCoP.
    Maintain membership databases in excel and Mailchimp
    Solicit feedback from GTCoP members on GTCoP performance and needs

    Event Coordination and Facilitation – 25%

    Facilitate GTCoP Webinars, including soliciting ideas for Webinar series from GTCoP members, establishing new connections with presenters, supporting presentation development and day of facilitation
    Promote Webinars to digital health/telehealth stakeholders through current online channels (LinkedIn, monthly newsletter and YouTube) and identify new channels for promotion
    Facilitate the design and coordination of online and in-person member events.

    GTCoP Platform Management – 5%

    Monitor and evaluate GTCoP’s online platform performance against targets, implement performance improvement strategies through data-driven decision making and campaign analysis.
    Support the GTCoP team with ad-hoc requests such as presentations and reporting.
    Other duties, responsibilities, and activities as maybe assigned by the supervisor or the designee.

    Competencies:
    The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

    Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
    Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
    Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
    Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
    Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

    Requirements
    REQUIREMENTS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    Supervisory Responsibilities:

    This position has no supervisory responsibilities

    Education & Experience:

    Bachelor’s degree in business administration, Marketing, Digital Communications or a related field of study.
    At least 4 years of experience in marketing, and at least 2-4 years of online community building/social media management or community management experience.
    Experience in business development for a social impact-oriented business or NGO
    Proven experience independently executing activities to advance objectives and strategies.
    Experience executing online and in-person events.
    Exceptional verbal and written communication skills, including strong interpersonal skills for working with international staff, community members and partners.
    Exceptional presentation design skills
    Fearless in embracing relevant technology including demonstrated ability to easily adopt new tools and processes
    Experience working in the Telehealth/ICT4D/Digital health industry.
    Experience with basic financial modeling, forecasting and scenario building.
    Experience using WordPress and Mailchimp
    Fluency in verbal and written English required. Working knowledge of French and/or Portuguese will be an added advantage.

    Other Qualifications:

    Comply with VillageReach’s COVID-19 vaccination policy which requires full vaccination for in-person work or travel
    Established cultural competency in partnering with racial, cultural and linguistically diverse groups
    Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus
    Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment

    Apply via :

    jobs.workable.com