Job Experience: Experience of 4 years

  • Business Application Solution Architect

    Business Application Solution Architect

    Solution Design:

    Analyze business requirements and map them to existing ERP platforms i.e. Microsoft Dynamics Navision, Business Central and other key business applications.
    Develop comprehensive solution architectures, including system integration, data migration, and customization strategies.
    Create detailed solution designs, including data models, integrations, and customizations.
    Collaborate with project teams to ensure alignment between business objectives and technical implementations.
    Identify best business practice solutions to Dynamics 365 / NAV problems utilizing internal & external resources.
    Take responsibility for overall system functionality working with the Project Managers, Business Analysts, Support team members & Consultants to deliver business requirements.
    Create technical documentation for all customisations, configurations, and integrations.

    Implementation:

    Provide technical leadership and guidance to project teams throughout the implementation lifecycle.
    Monitor project progress, identify potential risks, and implement mitigation strategies.
    Ensure adherence to best practices, performance standards, security requirements, and quality assurance guidelines.
    Lead technical discussions with developers and internal teams.
    Test functionality developed by the development team against business requirements.

    Technical Expertise:

    Stay up to date with the latest advancements in key Microsoft Dynamics Navision, Business Central and other relevant business application platforms.
    Leverage technical expertise to address complex challenges and provide innovative solutions.
    Contribute to the development of reusable assets and knowledge base articles.
    Provide technical oversight and quality assurance throughout project lifecycles.
    Install and implement service packs and hot fixes as needed.

    User Support:

    Effectively communicate technical concepts to both technical and non-technical audiences.
    Provide exceptional user service and support.
    Be the technical liaison to business groups for application support.
    Perform data conversions, debugging system problems, and craft resolutions.

    Team Leadership:

    Mentor and develop junior team members.
    Collaborate effectively with cross-functional teams to achieve project goals.
    Principal Outputs of this Role:
    Stable, reliable, secure, and consistently available business application services
    Business application platforms that are configured as per best practices, and performing optimally
    Business application platforms that are backed up on schedule with a disaster recovery plan
    Regular business application system maintenance and clean-up to ensure optimal performance
    Efficient and effective system implementation
    End user support

    Accountability:

    Business Applications Solution Expert is accountable to the Business Applications Manager, for the responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of KPIs.

    Competencies:

    Demonstrate a high degree of sensitivity, confidentiality when dealing with internal and external customers.
    Influencer with excellent negotiation, interpersonal and communication skills.
    A forward planner with clear focus.
    Team player and able to work with remote supervision in a diverse environment.
    Attention for detail, excellent analytical skills.
    Ability to troubleshoot and resolve business software problems.
    High moral standing with impeccable integrity.

    Experience & Qualifications:

    Minimum 4+ years of experience as a Business Applications Solution Architect or in a similar role with Microsoft Dynamics Navision, Dynamics 365, Business Central, Dynamics 365 CRM.
    Good understanding of ERP systems, business processes, core functionalities, configuration, and customization.
    Knowledge of C/AL, AL programming languages, and the Microsoft Dynamics development environment.
    Experience with data migration, system integrations, and third-party add-ons.
    Familiarity with Azure cloud services and Power Platform (Power BI, Power Apps, Power Automate).
    Experience writing effective system and technical documentation (integration, process, technical, data flow charts)
    Proven track record of successful project implementations and client satisfaction.
    Strong analytical, problem-solving, and communication skills.
    Ability to work independently and as part of a team.
    Experience managing multiple projects and priorities effectively.

    Qualifications:

    Bachelor’s degree in computer science, Information Systems, or a related field.
    Microsoft Dynamics certifications (e.g., Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate).
    Experience with cloud-based ERP solutions (e.g., Microsoft Dynamics 365, Business Central).
    Knowledge of industry-specific best practices and regulations.
    Experience with other ERP systems or CRM platforms.
    Knowledge of agile development methodologies.
    Experience in specific industries (e.g., service industry, manufacturing, distribution, professional services).

    Apply via :

    jobs.garda.com

  • Training Coordinator 


            

            
            Media Trainer

    Training Coordinator Media Trainer

    Required minimum requirements include:

    4+ years of experience as a training coordinator, project officer, project coordinator or a related position.
    Experience in designing and managing training across multiple platforms, including but not limited to, in-person, one-on-one and online trainings, as well as in individual mentorship.
    Excellent pedagogical expertise and the ability to design engaging and effective training materials using adult learning principles and instructional design methodologies.
    Ability to handle multiple training initiatives simultaneously, including developing and maintaining project documentation (such as work plans and M&E trackers).
    Excellent report writing skills, with an ability to get across complex details in an understandable and accurate way for a variety of audiences.
    Empathetic communication and listening skills, plus a sensitivity to and ability to work with cross-cultural dynamics.
    Digital first workplace skill-sets, including proficiency in collaborative work solutions such as Google Drive (Google Docs, Slides, Sheets, etc) and Slack (or equivalents such as Teams), as well as project management tools like Trello (or equivalents). 
    Proficient in English and French (spoken and written).

    Preferred: candidates who are able to demonstrate the following will have an advantage:

    Experience with Learning Management Systems (LMS) such as WordPress’ LearnDash platform.
    Experience building and managing relationships with media institutions, governments, international organisations, educational institutions, relevant technology players, and other private and not-for-profit relevant stakeholders in the civic technology and media ecosystem.
    Experience in training via new communication channels, including using mobile platforms like WhatsApp or equivalent social messaging platforms.
    Experience working with a variety of teams, such as journalists, data analysts, and subject matter experts from various fields.
    Bachelor’s degree or significant experience in project management or education, or a related field. 
    Deep understanding of and experience in the education technology, media ecosystem and/or digital innovation space in Africa. 
    Experience in the use of quantitative and qualitative methodologies, data quality assessments, and data analysis to document programme results.
    Experience in designing, implementing, and operating project Monitoring and Evaluations systems from project initiation to closeout stages.

    Language and Location Requirements:

    Location: Remote 
    Languages: English and French
    Preferred but not required: Arabic, Swahili, or other major African languages

    About this role

    The successful candidate will join CfA’s Academy team and play a vital role in supporting the design, implementation, and management of capacity building initiatives across Africa. This will involve developing curricula, meaning training programmes and conducting training and mentorship sessions.

    The primary responsibility of the role is to coordinate and manage the training components of CfA’s projects, using a combination of different learning modalities such as self-/instructor-led and online/in-person training. You will work with the Academy team to ensure that partnerships and project deliverables are met and that stakeholders are kept informed and engaged.

    The training coordinator will oversee and assess all mentoring activities, which includes assigning mentors, and guaranteeing they have the required capacity and communication tools to effectively accomplish mentoring goals.

    The ideal candidate should demonstrate strong strategic analysis and critical thinking skills, as our projects are diverse and fast-paced, requiring the ability to quickly grasp and acquire new knowledge. You should be comfortable handling multiple tasks with multiple ongoing deadlines and have previous experience working on the digital collaboration tools that CfA uses, such as Slack, Google Drive, and Trello.

    Successful candidates will work as part of a multinational and multilingual team using digital collaboration tools to provide training and mentoring support to newsroom partners and media houses across Africa. 

    Responsibilities: Your daily responsibilities will include:

    Manage Academy training and mentorship activities catering to various target audiences, including university students, media professionals, civic organisations, and think tank researchers
    Conduct assessments to identify the specific skills and knowledge gaps of the target audience, enabling the design of tailored training programs.
    Develop comprehensive training materials, both for online and offline use, including curriculum, lesson plans, and other necessary resources.
    Coordinate and deliver training sessions, ensuring a seamless, engaging and impactful learning experience, both in-person and virtually.
    Support CfA’s donor-funded projects by ensuring timely delivery of training projects activities and milestones. Strive for excellence by meeting or exceeding donor expectations.
    Actively monitor project implementation and progress, ensuring adherence to work plans, and maintaining project documentation.
    Collect and analyse training data to evaluate the overall impact of the training initiatives.
    Prepare detailed reports summarising training activities and outcomes, along with recommendations for improvement.
    Manage the promotion and marketing of training initiatives, utilising various channels such as social media, email marketing, and engagement with media partners.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales and Marketing Executive

    Sales and Marketing Executive

    We are looking for a born again Christian with experience in Sales and Marketing to join our growing team at CITAM Kadolta Resort. He / She will be responsible for developing, maintaining, and increasing solid and dependable client base by identifying opportunities that will help the resort to increase revenue and profitability.

     The position reports to the Resort Manager.

     Key Responsibilities

    Generate business for the resort while identifying new markets and business opportunities.
    Initiate new ideas to ensure revenue growth.
    Digital marketing.
    Monitor industry trends and market changes and make recommendations to the resort manager.
    Ensure customer satisfaction and address any customer grievances.
    Ensure timely payment by clients and follow up on any outstanding debt.
    Position the resort in relevant events and exhibitions.
    Develop and implement business and marketing plans that are clear and structured to the resorts vision.
    Executing sales through end to end selling.
    Achieve set monthly and annual sales target.

    Requirements and Qualifications

    Be a born-again, mature Christian who conforms with the CITAM Statement of Faith.
    Bachelor’s Degree in Sales and Marketing or a related course
    Proficiency in CRM and ERP software will be an added advantage
    Strong interpersonal and communication skills (both verbal and written).
    Business savvy with an eye for new opportunities
    At least 4 years’ experience in the hotel industry

    Apply via :

    citam.mcidirecthire.com

  • People Operations Associate

    People Operations Associate

    The Role: 

    As a People Operations Associate, you’ll play a key role in creating exceptional experiences across the entire employee lifecycle. From facilitating onboarding and managing employee data changes to overseeing offboarding processes, you’ll ensure that each employee’s needs are thoughtfully met. This role offers a unique opportunity to deepen your HR expertise and develop new skills in a dynamic and collaborative environment.
    You’ll join a vibrant, dedicated, and supportive team in a fast-paced, modern workplace that values adaptability and excellence. As part of a growing company, your flexibility, problem-solving skills, and commitment to confidentiality will be essential in delivering a top-notch experience for both internal and external stakeholders.

    Your Responsibilities:

    Partner directly with all employees and internal stakeholders to facilitate the best employee experience throughout the employment life cycle.
    Ensure all employee information is up to date and correct in all HR systems
    Contribute to improving intranet documentation so we can always have a single source of truth for our operations.
    Help coordinate our People programme operations (i.e. Performance reviews, Probations etc…) and ensure timely delivery, refining process and streamlining where possible.
    Work alongside internal team to drive recruitment process including JD drafting, talent sourcing, shortlisting, scheduling and conducting interviews
    Assist in administering employees’ benefit programs including but not limited to designing, developing and executing of programs
    Support in managing company and office insurance including updating for new and resigned employees
    Facilitate on- and off-boarding process
    Conduct regular review and update of HR Policies and processes to ensure compliance to global and local statutory requirements
    Organize employee engagement activities such as retreats and other company gatherings
    Ensure the overall comfort, safety, and cleanliness of the office environment.
    Assist in maintaining records of all administrative expenses and other admin related.
    Coordinate needed technology and supplies for new hires as well as existing employees
    Assist in coordinating work permits for international staff
    Proactively manage office supplies inventory and place orders as necessary
    Develop office policies, procedures and systems to ensure the safety, security, productivity and organization of both people and resources in the office and ensure they are implemented appropriately 
    Ad-hoc HR tasks as required

    Skills & qualifications:

    4+ years of relevant work experience in Human Resources, general administration or any other related field.  
    Bachelor’s degree in Human Resources Management, Business Administration, or related field from an accredited university 
    Computer literacy – desktop productivity software like Google Drive, Google Sheets, Google Docs, etc. 

    We’d like to hear from you if you identify with the following:

    High emotional intelligence—an ability to genuinely connect, understand, and communicate with each person’s uniqueness in mind.
    Strong organizational skills, meticulous attention to detail, and a natural sense of punctuality.
    A delivery-focused mindset with the ability to prioritize actions and meet deadlines effectively.
    Awareness of the challenges and demands in a scaling start-up environment, especially one reshaping its industry. 
    A self-aware, empathetic individual who’s motivated to learn and grow. 
    A proactive approach—comfortable taking action with agility and minimal planning. 
    Resilience, positivity, and tenacity, even in challenging situations.
    While we value the experiences listed above, we’re open to those who bring unique perspectives. If our mission resonates with you, we encourage you to apply—even if you don’t check every box

    In your motivation letter, please make sure to explain why you are a good fit for Numida and this particular position, with a focus on your past experiences. Apply by November 15, 2024 @11:59pm. We will conduct interviews on a rolling basis, so you are encouraged to apply as soon as possible. 

    Apply via :

    numida.bamboohr.com

  • Credit Controller

    Credit Controller

    Roles & Reponsibilities:

    Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
    Making follow ups on debts in order to meet the set weekly, monthly and year to date collection targets.
    Reconciling accounts that have been escalated from the AR team Monitoring debtor balances to ensure a reduction in DSO
    Ensuring credit and collection policies and procedures are followed within the company Liaising with customers, as well as internal personnel including the sales team
    Generating list of non-payers for stop order on services.
    Liaising with external debt collection agencies to chase after difficult debtors
    Recommending listing of bad debts with Credit Reference Bureau, and the delisting of payers Acknowledging receipt of customer debt related complaints and attending to the same
    Attending to customer inquiry calls and queries. Reconciliation of disputed invoices.
    Reconciliation of customer accounts so as to maintain an up to date ledger.
    Ensuring credit policy is followed by all account holders
    Ensure all invoices and support documentation are dispatched in good time to the clients from the billing department, in liaison with the accountants
    Resolve any disputes or complaints from clients to ensure a good business relationship
    Daily reconciliation of debtor’s accounts
    Ensure that account statements are sent to customers regularly
    Verify balance of account receivables to ensure all figures are accurate on the ledger
    Develop, implement and periodically update the credit control policy in consultation with other stakeholders
    Producing reports on debts and collections as and when required.
    Taking a proactive role in managing and collecting debts of company debtors
    Evaluating new credit requests and reviewing customers’ credit rankings with banks
    Setting up of terms and conditions of credit
    Following up payments as needed
    Negotiating re-payment plans
    Preparation of statements, client status reports and all relevant information as required Managing sales ledger

    Minimum Requirements:

    Bachelor’s degree or Background in Finance /Accounting.
    4+ years of experience in credit control management in the service industry

    Apply via :

    www.frank-mgt.com

  • Territory Sales Manager – Kisumu

    Territory Sales Manager – Kisumu

    Mission Statement for the Role:

    Run a highly efficient and super motivated territory sales team to exceed targets in the designated territory and deliver month in, month out. 

    Overall Responsibility:

    Building, hiring, supervising and organizing a territory-wide Field Sales team, comprising Field Sales Representatives. In charge of developing and deploying profitable acquisition strategies across the territory to meet targets, and coordinating with the business on marketing and lead generation activities to exceed set business goals. 

    Financial:

    Ensure all sales are closed through company M-pesa transactions and feedback on the effectiveness of marketing activation as effectively as possible. Take measures and drive cost efficiencies throughout the customer acquisition process as directed by the company.

    People:

    Manage a team of Field Sales Representatives. 

    Key SMART Results for A-Player Success

    Sales Efficiency:

    Maintain a month-to-month sales average of 50 sales per representative by implementing daily routines focused on channel expansion, people productivity & sales growth activities – Monthly

    Performance Management:  

    Manage the performance efforts for the territory sales teams through conducting daily shadowing programs, daily field accompaniments & coaching and steering daily performance meetings, weekly one-on-ones and monthly performance evaluations to ensure the team attains the set monthly goals (minimum 90%) – Daily

    Sales Funnel Management:

    Drive customer visit efficiency of 500 leads collected per representative every month and ensure 90% categorization of the contacts into hot, warm and cold.
    Drive at least 10% conversion on qualified leads each day.
    Conduct daily follow-up calls of hot leads generated by Field teams (20 Hot leads per day) – Daily

    Operational Excellence:

    Achieve 100% compliance with channel-specific sales processes by ensuring each field sales representative adheres 100% to the customer onboarding process, and drive prompt resolution of sales operation tickets (queries) within 24 hours.
    Ensure proper utilization of point of sales material, parasols, fliers and staff uniforms, and that the field sales team is branded at all times- Daily

    Hiring:

    Ensure quality hiring, resource planning and proper onboarding of new hires by ensuring each hire (assigned) is trained, inducted into the role and equipped with working tools within the first one week of joining.
    Conduct at least 12 field observations & demonstrations every month for representatives in the field and share documented findings and performance improvement plans for each representative – Monthly

    Sales Reporting:

    Ensure timely provision of sales reports for assigned territory:

    Daily: Activity plan, market activation plan, daily sales vs actual, failed surveys, market insights.
    Weekly: Month to date performance vs target, lead generation, MTU coverage update.
    Monthly: Monthly activity plan, sales efficiency per team, Mitigation plan, monthly insights. 

    Level of Management Experience required (Mandatory & Nice to Have)

    Supervisory level management with not less than 4 years of sales experience 1 yr of which should have involved leading a sales team of not less than 5 people.

    Department stage of development where this role sits

    Scaling

    Key Competencies Criticality (H,M,L)

    Build and Managed High Performing relentlessly driven Territory sales teams making sales across low income and rural communities in Kenya – H
    Managed the people dynamics of such a high pressure operation and lead to achieve the best performance possible from the team – H
    Proven track record of exceeding the Sales Number – H
    A proven arsenal of brilliant sales management techniques and hands-on sales experience with an in depth understanding of sales strategies and consumer objection handling – H
    CRITICAL FACTOR: Hands On, on the ground, in the field. This is not a desk job – H
    History of recruiting exceptionally high performing field sales teams and demonstrable experience in growing and developing them – H
    Experience in setting up commission only indirect sales agency models at scale to drive sales volumes and referrals – M
    Eagerness to work for Success Based performance and not just a salary – H
    Have exceptional interpersonal skills capable of influencing and delivering results in a highly cross functional role plus excellent communication skills both written and verbal – H
    Build peer support and strong internal-company relationships with other key departments – M
    Willing and able to get down and grubby on the ground in the areas we operate. Tactical, scrappy, relentless – H
    Prior experience working in within Kisumu will be an added advantage – L

    Mandatory criteria with no exceptions to hire

    Must have owned a team sales target and demonstrated high performance.
    Must have led and managed at least a team of over five people in a field based role.
    Must have managed a team on the ground in the field, preferably within the communities we serve.
    Must have operated in a business with similar Values and DNA to Poa to ensure cultural alignment.
    Must have good knowledge in using Google spreadsheets, Google Docs and Google Slides.

    Apply via :

    poainternet.bamboohr.com

  • Senior Associate, Platform Monitoring & Evaluation

    Senior Associate, Platform Monitoring & Evaluation

    Position summary:

    The primary function of the Senior Associate, Platform Monitoring & Evaluation (M&E) is to develop requirements for standardised M&E services and build the solutions (e.g. in Power BI). In addition, the Senior Associate, Platform M&E, will be responsible for ensuring the effective design, implementation, and management of monitoring and evaluation activities for the organization’s platform initiatives and programs. This role will lead efforts to assess program performance, analyze data, track impact, and ensure that learning from evaluations is integrated into the development and refinement of programs.
    Within the RA environment, M&E products are M&E services that are scalable, reusable and available without tailoring to specific customers.
    In this role, you will work closely with the project and program M&E teams to find opportunities for productization, and build into the team as new solutions, integrated with the rest of the product portfolio. In addition, this position focuses on data that comes through from standardised projects, platforms, and cases where M&E is offered as a standalone service (e.g. on top of a company own program in the field).

    Responsibilities: 

    Support the development of M&E frameworks, plans, and indicators to monitor and assess the effectiveness and impact of platform-related projects and programs.
    Collaborate with program managers and stakeholders to ensure that M&E is integrated into project design and implementation.
    Supports all aspects of data collection efforts, ensuring that data is accurate, timely, and reliable.
    Compile and synthesize evaluation findings into clear, actionable reports for both internal and external stakeholders.
    Prepare regular M&E updates and reports for the organization and partners.
    Provide technical assistance to project teams to ensure high-quality implementation of M&E activities.
    Ensure that evaluation findings are used for adaptive management and decision-making.
    Contribute to the continuous improvement of M&E systems, tools, and processes.
    Build relationships with stakeholders to ensure the utilization of M&E data in shaping platform programs and strategies.

    Qualifications: 

    A degree in Monitoring and Evaluation, Public Health, Social Sciences, Business Administration, or a related field.
    4+ years of professional experience in monitoring, evaluation, research, or related fields.
    Experience with M&E systems, data collection methods, and evaluation design.
    Proven ability to collect, analyze, and present data in a clear and concise manner.
    Experience working with donor-funded projects and maintaining relationships with external stakeholders is a plus.
    Strong analytical skills with experience in statistical software and data visualization tools (e.g. Power BI).
    Excellent written and verbal communication skills, with the ability to translate complex data into actionable insights.
    Ability to work independently and handle multiple priorities in a fast-paced environment.
    Knowledge of relevant M&E frameworks (e.g., Logical Framework, Theory of Change).
    Strong problem-solving and critical-thinking skills.
    Attention to detail and high standards of quality in work output.

    Apply via :

    recruiting.ultipro.com

  • Dentist

    Dentist

    Role Description

    This is a full-time on-site role for a Dentist at Lake Dental Clinic in Nairobi. The Dentist will be responsible for providing dental care to patients of all ages, including children, teenagers, adults, and seniors. Daily tasks will include performing dental procedures, conducting oral examinations, and educating patients on oral health.

    Qualifications

    4+ years of experience
    Competence in prosthetic work and orthodontics
    Proven experience in performing dental procedures and conducting oral examinations
    Strong knowledge of dental care techniques and procedures
    Excellent interpersonal and communication skills
    Ability to work well in a team and provide compassionate care to patients
    Degree in Dentistry
    Licensure to practice as a Dentist in Kenya

    Apply via :

    careers@lakedentalclinic.co.ke