Job Experience: Experience of 4 years

  • Marketing Manager

    Marketing Manager

    Job description
    Taxify is one of the fastest growing startups in the world with over 10M happy customers in 25+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
    We are looking for a Marketing Manager to join our team and support all of the East Africa region.
    Let’s build the future of transportation together!
    What You’ll Be Doing

    Defining and communicating our brand values
    Creating a marketing & PR strategy
    Coordinating dozens of online and offline campaigns
    Working with our designers to create marketing materials
    Analysing tons of data & user feedback to improve conversions
    Running events and parties
    Talking to customers and media

    Desired Skills and Experience

    Know your C-s (CPM, CPC, CPI are part of your everyday vocabulary)
    Have excellent spoken and written English
    Have 4+ years of international marketing experience
    Be super organized and motivated
    Have excellent presentation skills
    Have remarkable entrepreneur skills and experiences
    Believe in metrics and be data-driven
    He passionate about new technology and ridesharing

  • Brand and Partnership Manager

    Brand and Partnership Manager

    Location: Nairobi
    We are looking for reliable Brand and Partnership Manager whose main role is to develop and implement brand strategies and activities which will assist in the successful achievement of the company’s commercial and brand building goal
    Salary: 210,000
    Duties and Responsibilities:

    Leads cross-functional teams (commercial & operational) by providing vision and direction to ensure the effective delivery of agreed brand activities and programs.
    Identify key high-level targets; responsible for implementation of our marketing strategies to drive revenue support for event
    Develops deep expertise of the market place, retail dynamics, consumer and shopper behaviour.
    Drives consistent flawless execution of brand activation plans by ensuring effective implementation of brand strategies and action plans.
    Acts as a contact for the local media agency.
    Partners with the Digital Manager to execute consumer engagement digital activities.
    Partners closely with Commercial, Marketing and Sales team to drive sales, revenue and market share.
    Monitors business results and measure the effectiveness of plans and initiatives, taking corrective actions if necessary
    Works with the Marketing Manager to develop and implement brand collateral for our campaigns at during the year.

    Qualifications

    Bachelor’s degree in marketing or any related discipline;
    4+ years of Brand Management experience within an FMCG organization is essential

  • Business Analyst, Corporate And Treasury

    Business Analyst, Corporate And Treasury

    Job Description

    The Position:
    Reporting to the Finance Business Partner, Corporate and Treasury, this role is responsible for Corporate and Treasury Analytics and provision of effective insight and analysis to assist the Corporate and Treasury business in meeting the established financial and profit objectives.
    Key Responsibilities:

    Prepare and report monthly variances to standard
    Provide effective insights and analysis to assist the Corporate and Treasury Businesses in meeting the established financial and profit objectives
    Provide analytical support and analysis to the finance business partner
    Analyze sales, financial, costing and operational data and extract and define relevant information
    Interpret data for the purpose of determining the root causes of past figures, financial, costing and operational performance
    Assist in maintaining Key Performance Indicators & dashboard, and also in building a central database for reporting
    Generate standard, custom and or complex reports summarizing business, financial, or economic data for review and consumption by users, business managers and other relevant stakeholders.
    Analyze and or collate business/trend data to support recommendations for action and or business cases.
    Provide timely business intelligence/analysis reports to users, business managers and other relevant stakeholders.
    Maintain and or circulate business information securely with due regard for confidentiality.

    The Person:
    For the above position, the successful applicant should have the following:

    A Bachelor’s degree in Finance, Economics, Mathematics, or related field.
    Professional Qualifications in Accounting- CPAK, ACCA, are required.
    At least 4 years’ experience which should include 3 years’ experience in Financial Analysis and Financial Performance Management.
    Should have experience in financial planning and strategic management.
    Should have good leadership skills.
    Should have very good knowledge of the financial industry and commercial awareness.
    Should have experience with risk management and compliance.
    Experience in project management and relationship management is essential.
    Should have very good attention to detail.

  • Manager E-Support, Content and Quality.E-Commerce 

Sales Support Executive.East Africa (JV) & North Africa 

Field Pricer.Kenya 

Shift Leader.Contact Centre

    Manager E-Support, Content and Quality.E-Commerce Sales Support Executive.East Africa (JV) & North Africa Field Pricer.Kenya Shift Leader.Contact Centre

    Job description
    Job Purpose
    The main objective for Manager E-support, Content and Quality Management Main is to manage the quality, operational and functional performance and availability of the kq.com, m.kenya-airways.com and mobile app and its applications (booking tool, paid services, promotions and ancillary services) to secure the online revenue
    Responsible for maintaining consistency and flexibility throughout the Sales & Service Centres .He or she is also the functional liaison between e-sales and Call Centres. Key interactions includes: Legal, Marketing, CSS Team, other functional areas and all online applications i.e (eBT (electronic booking tool), ICI (Internet check-in), Payments, Manage My Booking, Timatic, Flight timetable, flight status etc. This role incorporates new and existing technologies into the execution of the business content strategy in support of customer experience and business objectives.
    A side responsibility is that he/she is also responsible and the interface with respect to Emergency Management in case of hijacks/ crash. Responsible for dark site and procedures for kq.com and first contact for kq.com in case of hijack/crash. For Contingency, he/she holds a 24/7 responsibility for contingency-updates on kq.com.
    Key Performance Areas

    Content Management

    Translate e-Commerce vision and strategy into both a functional as operational strategy to secure the availability, performance and support of the kq.com and Mobile tools & services.
    Manage the shift of content related activities from local establishments towards central.
    Manage Content team in order to achieve content development goals and to execute the operational content.

    Manage/Participate in content Projects
    Steer content team

    Deliver all content support services to Field Sales organisation & HQ to assist in and help execute their local E-sales and Central strategy
    Manage and organize application and user support for the Booking tools; eBT, MMB, ICI, Paid Services. Act as second line support for all online applications:-

    Manage daily issues & improvements
    Ensure continuity & quality support for all sales application
    Manage second line online product support

    Leads business content development, coordinates with relevant stakeholders to proactively identify business content needs in support of the
    Customer On-line platform
    Develop business content workflow processes.
    Develop and implement site data strategies to create an intuitive user experience throughout the online shopping experience.

    Quality Management

    Manage Quality Assurance Team (1 FTE)
    Responsibility for website kq.com and Mobile products offer, including the full airline scope
    Alignment between all stakeholders involved for implementation of new carriers, SPA’s, routes, code share
    Coordinate the implementation of new country websites
    Responsible for interface role with Legal department, Revenue Management and other internal and external stakeholders
    Key project participation
    Pro-actively optimizes quality in the broadest sense by being the liaison with different stakeholders when searching for and solving
    structural operational issues.

    E-Payment management & Monitoring

    Translate e-Commerce payment vision and strategy into both a functional as operational strategy.

    Manage e-payment team (1FTE)
    Proactively monitoring & analyzing of payment errors
    Define implementation of monitoring tools for Quality and Payments Analyses
    Define, advise & improve payment support processes
    Manage all Payment service providers and Acquirer contracts and SLAs.

    2nd Level online support

    Manage all internal and external supplier contracts (service provider and SLA management)

    Ensure all service are supported by contracts and service level agreements
    Monitor suppliers via service level management
    Safeguard 100% uptime at all times
    Web Support (Number of calls, mails, handling times, etc.)

    Responsible for the development and implementation of new improved fulfilment and back-office applications

    General activities
    Contribute to the E-commerce business plan from the functional & operational perspective.
    Define business plan for Content & Quality Management aligned with the E-commerce business plan
    Responsible for functional managing, coaching and developing the Content, Payment, Quality team.
    Contributes in defining the E-Sales vision & strategy, plus relevant processes
    Organize web support meetings with the Operational Managers of the Sales & Contact Centers

    Professional/Academic And Experience

    Bachelor degree in business administration or Commerce or Business IT(BBIT)
    Proficiency in MS office, Internet, Database
    Fluent in written and spoken English
    Strategic insight & market overview in content management, market developments & content management systems
    Experience: 4 years in online application management
    Airline experience is added advantage

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  • Manager, E-Channels, Cards and Interfaces Support 

Digital Support Manager

    Manager, E-Channels, Cards and Interfaces Support Digital Support Manager

    Job Description

    The Position:
    Reporting to the Senior Manager, Channels Support, the job holder will be responsible for ensuring that all digital channel systems that are deployed in the bank are properly managed and supported to provide high availability and exceptional customer experience on 24/7 hour basis.
    Key Responsibilities:

    Maintain an efficient Card Management System.
    Deliver quality service to both internal and external customers and provide high system availability of systems at all times.
    Provide operational assistance and guidance in IT related areas to the Card Centre team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).
    Provide leadership to KCB CARD-IT team and prepare duty schedules. 
    Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
    Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
    Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
    Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
    Ensure 24*7 availability of the card systems as required by users.
    Keep track of systems and user related issues and attend to them promptly.
    Perform system upgrades and apply system patches promptly received from system vendors.

    The Person:
    For the above position, the successful applicant should meet the following criteria:

    A Bachelor’s degree in IT related field from a reputable and CUE recognized University.
    Professional IT qualifications in one or more of the following: ITIL, Linux, Prince2, programming, DB Administration
    A minimum of 4 years’ experience in a relevant IT field; including at least 3 years’ experience in support of Card, ATM, POS and agency banking technologies.
    Hands-on experience and understanding of Card Payments and Interfaces (ISO8583, PCIDSS).
    Knowledge of IT Banking Systems Implementation & Capabilities.
    Working knowledge of Database management systems, solutions and administration
    Working knowledge of networking technologies and solutions will be an added advantage.

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  • Senior Bi Developer 

Motor Assessor 

General Sales Assistant 

Internal Audit Managers

    Senior Bi Developer Motor Assessor General Sales Assistant Internal Audit Managers

    Job Details

    Work with other departments within the Group to identify requirements and develop solutions (database design, workflows, user/data interfaces, integrations);
    Design, develop and maintain an enterprise data warehouse and associated programs/ETLS to fulfil identified reporting needs of the organization;
    Design, development and 3rd line support of Business Intelligence applications through the entire process of user requirements analysis, design, development, implementation and maintenance;
    Responsible for the configuration and/or customization of BI and analytics systems to meet business requirements using various database and software tools Key responsibilities
    Configure and/or customize business applications to meet business requirements using various database and software tools;
    Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users;
    Enhance and create user and system documentation as needed;
    Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
    Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
    Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
    Capturing of business applications information needs and mapping of the same to the software and /or database components;
    Perform data modelling to analyze and specify data structures within an application system;
    Developing database objects and structures for data storage, retrieval and reporting according to specifications;
    Implementing and testing database design and functionality and tuning for performance;
    Research and provide input on design approach, performance and base functionality improvements for various procedures and applications; and
    Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business

    Job Qualifications 

    Degree in Computer Science or technical-related field
    Certification in Oracle Database Management System
    Certification in Oracle Business Intelligence (OBIEE)
    Certification in Oracle Data Integrator (ODI)
    4+ years’ experience in Oracle Business Intelligence (OBIEE)
    4+ years’ experience working with Oracle Database
    4+ years development experience with any modern programming tools/Platforms e.g. .NET, Java, Ruby, PHP

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  • Driver 

Road Overseer 

Senior Assistant Gis Officer 

Senior Assistant Ict Officer 

Senior Assistant Records Management Officer 

Deputy Director, Engineering (Roads) 

Deputy Director, Quality Assurance 

Director, Corporate Services

    Driver Road Overseer Senior Assistant Gis Officer Senior Assistant Ict Officer Senior Assistant Records Management Officer Deputy Director, Engineering (Roads) Deputy Director, Quality Assurance Director, Corporate Services

    REF: KURA/HRM&A/DI/18/8 – JG 9
    An officer at this level will work under direct supervision of the Senior Transport Officer, or assigned senior officer.
    Duties and Responsibilities

    Driving a motor vehicle as authorized;
    Carrying out checks on the vehicle’s cooling, oil, electrical and brake systems, tyre pressure and other related routine checks;
    Detecting and reporting malfunctioning of vehicle systems;
    Maintaining work tickets for vehicles assigned;
    Ensuring security and safety for the vehicle on and off the road;
    Ensuring safety of the passengers and/or goods therein; and
    Maintaining cleanliness of the vehicle.

    Minimum Requirements
    For appointment to this grade, the ideal candidate must:-

    Have minimum of Kenya Certificate of Secondary Education (KCSE) mean grade D+ or its equivalent;
    Have a minimum of four (4) years relevant work experience in a similar position in the public or private sector;
    Have a valid driving license free from any current endorsement(s) for class or classes of vehicle;
    Have passed Occupational Trade Test I/II/III for Drivers;
    Have Defensive Driving Certificate from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognized Institution.
    Have attended a First-Aid Certificate Course lasting not less than one (1) week at St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution;
    Have attended a Refresher Course for drivers lasting not less than one (1) week at Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution;
    Have a Valid Certificate of Good Conduct;
    Have proficiency in computer applications;
    Fulfill the requirements of Chapter Six of the Constitution; and
    Show merit and ability as reflected in work performance and results.

    Shortlisted candidates will be expected to present during the interview, copies of clearance certificates from the following institutions/organizations;

    Kenya Revenue Authority;
    Higher Education Loans Board;
    Ethics and Anti-Corruption Commission;
    Criminal Investigations Department;
    Credit Reference Bureau.

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  • Business Controller

    Business Controller

    Job description
    Responsibilities

    Perform or organize the execution of the business controlling tasks as defined in KONE FCM
    Analyze the organization’s business activities and advise management on financial matters and impacts of the business transactions and decisions.
    Support functional or operational area managers in forecasting the future results of their business.
    Collect, compile, verify, and analyze financial information and economic indicators so that senior management has accurate and timely information for making strategic and operational decisions on, for example, acquisitions, investments, capital expenditure, divestitures, mergers, or the sale of assets.
    Evaluate industry, economic, financial, and market trends to forecast the organization’s short, medium and long-term financial and competitive position.
    Provide technical expertise and advice on financial issues to functional or operational areas managers to help them develop revenue and expense budgets, understand financial reports, and manage their financial responsibilities.
    Assure the correctness of managerial information including order book, WIP, late cost reserves, accruals and pre to post calculations
    Develop and implement annual unit budgets in line with global budgeting guidelines.
    Maintain strong connections with other Finance colleagues within KONE to share best practices and to understand current and future trends.

    Requirements

    Bachelor’s degree in relevant field
    Minimum 4 years of relevant experience
    Excellent Communication skills
    Excellent Presentation skills
    Strong analytical skills
    Well-developed influencing skills
    Strong interpersonal skills
    Advance level of Microsoft excel and PowerPoint
    SAP experience preferable
    CPM Beacon a plus

    At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

  • Pharmacy Technologist

    Pharmacy Technologist

    Job Description

    Terms of Reference
    Reporting to the Pharmacist, the Pharmacy Technologist will provideeffective and efficient services to patients by preparing medications; giving Medicine information and monitoring patient medication therapies.
    Specifically you will be expected to;

    Assist with computerized inventory control under the supervision of the pharmacist to ensure the continuity of medication supply.  This includes the processing of inventory orders and timely completion of relevant paperwork.
    Processing of prescriptions / orders for both inpatients and outpatients in accordance with laid down procedures.
    Take patient medicine histories and provide advice on the dosage of medicines and the most appropriate dosage form.
    Check prescriptions to make sure there are no errors  and that they’re appropriate and safe for the individual patient;
    Provide medicine information and offer medication advice to both patients and healthcare staff
    Adheres to internal controls established for the department.

    Person Specification:
    Qualifications, Skills & Essential Experience:    

    Completed a diploma in Pharmacy from an accredited academic institution.
    Registered with Pharmacy and Poisons Board.
    Minimum 4 years’ experience in a busy Hospital facility.
    Takes initiative and drives high levels of performance management maintaining a high level of accuracy and detail and works well with limited supervision.
    Excellent interpersonal skills including the ability to communicate effectively and work collaboratively contributing to a collegial team environment;
    Proficiency with general Microsoft Office applications and familiarity with hospital software.