Job Experience: Experience of 4 years

  • Senior Legal Officer 

Systems Administrator

    Senior Legal Officer Systems Administrator

    Overall Purpose
    Will have the responsibility of working together with the Head of Legal in providing legal and company secretarial services to the Company.
    Key Duties and Responsibilities

    Provision of internal legal advice to NSE on its operations, and initiatives and make proposals for changes in the existing Capital Markets Laws, Regulations, Rules and Guidelines, as necessary.
    Draft and engage with various regulators on regulations, rules and guidelines required to facilitate NSE operations and initiatives;
    Negotiate, review and drafting of agreements with service providers and various stakeholders;
    Maintain the Company’s Contracts Register;
    Carry out legal research and provide support in making appropriate recommendations to the Board and Management of NSE;
    Provide updates and legal opinions to the NSE Board, Management and Staff as appropriate on legal developments affecting NSE’s operations;
    Maintain an up to date legal framework (e.g. regulations and rules) of the NSE and ensure upload on the NSE Website;
    Assist in ensuring that the company’s Intellectual property is protected and up to date with the relevant registries;
    Coordinate and support external legal counsel engaged by NSE to provide legal services and ensure timely delivery of services by external counsel;
    Assist in effectively managing any dispute resolution that the company may be involved in;
    Assist to prepare NSE Board and Committee Papers in a timely fashion and assist in various company secretarial tasks;
    Coordinate the development of status reports on the company’s compliance with applicable laws and ensure regulatory compliance, in liason with the Risk and Compliance Department; and
    Perform any other duties as may be assigned from time to time.

    Minimum qualifications and desired skills

    Bachelor’s degree in Law. A Master’s degree in a relevant area will be an added advantage
    Minimum four (4) years’ post qualification experience. Experience in the financial services sector will be an added advantage.
    Experience in company secretarial practice is preferred.

    Key Competencies

    Knowledge and experience in corporate and commercial law.
    Knowledge and exposure to finance sector laws, regulations, rules & guidelines.
    Ability to prepare contracts and various relevant legal documents.
    Experience in legislative drafting.
    Excellent verbal and written communication skills.
    A positive attitude and excellent interpersonal skills.

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  • Training Coordinator

    Training Coordinator

    Job description
    About the role
    Alibhai Shariff & Sons LTD are looking for a Training Coordinator to lead their Center of Excellence through hosting effective training and skill enhancing programs. The key role is to oversee skill development at the Center of Excellence. The individual should have experience with various training methods, including on-the-job coaching, mentorship programs. He/she should be familiar with the instructors, equipment and educational material requirements for each training project.
    Responsibilities:

    Managing, designing, developing, coordinating and conducting all training programs.
    Mapping out training plans and schedules, designing and developing training programs to cover the needs for the center of excellence.
    Choosing appropriate training methods per case.
    Marketing available training opportunities to potential candidates and providing necessary information.
    Mobilizing the specific trainers and communicating on the training schedules and planning for all training locations.
    Developing new necessary training programs, developing and expanding the center of excellence as well as upholding and ensuring all training standards are met.
    Use known training principles and stay up-to-date on new training methods and techniques.
    Assess instructional effectiveness and determine the impact of training on candidate’s skills.
    Design, prepare and order educational aids and materials Partner with internal stakeholders and liaise with experts regarding instructional design.
    Gather feedback from trainers and trainees after each session
    Maintain updated curriculum database and training records
    Manage and maintain in-house training facilities and equipment.
    Research and recommend new training methods.

    Requirements:

    4 years’ experience as a Training Coordinator, Trainer, Training Facilitator or similar role.
    BS degree in Education, Training, HR or related field
    Hands-on experience coordinating multiple training programs in a corporate setting.
    Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
    Advanced organizational skills with the ability to handle multiple assignments.
    Strong communication skills and MS Office proficiency.
    Familiarity with traditional and modern technical, electrical, welding and woodwork training methods and techniques is an added advantage

  • Business Development Manager – Serviced Office Company

    Business Development Manager – Serviced Office Company

    Job Description
    Job Purposes/Objectives:
    To generate a customer base for the business, convert leads into sales, customers satisfaction, market the company, improve systems and to create a good image and name of the Company.
    Main Duties/Responsibilities:

    Business development and Client Service Meet, give a tour and information of the offices and attend to all clients/customer’s needs.
    Conversion of leads into sales.
    Respond and follow up on all communication (e.g. email, phone calls and referrals) from existing and new clients.
    Manage all online marketing sites and ensure an interactive and functioning website.
    Provide management with market and competitor information and suggest introduction of new services or changes in company sales strategy. Maintenance of sales and marketing literature including brochures, letters & emails.
    Plan, develop and implement effective advertising and marketing communication campaigns.
    Maintain professional and technical knowledge of services provided by the company and develop industry expertise through research and networking
    Maintain an updated customer databases.
    Overall responsibility for brand management and corporate identity

    Requirements of the role:

    Professional Bachelor degree in Marketing/Sales.
    4 years’ experience in a similar role.
    Above 27 years.
    Skills Professional.
    Strong work ethics.
    Confident and dynamic personality.
    Strong innovative and creative thinker.
    Excellent communication skills both verbal and written.
    Team player.
    Proven ability to drive the sales process from plan to close Undertake any assignment given from time to time by the management.

  • Marketing Manager

    Marketing Manager

    Job description
    Taxify is one of the fastest growing startups in the world with over 10M happy customers in 25+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.
    We are looking for a Marketing Manager to join our team and support all of the East Africa region.
    Let’s build the future of transportation together!
    What You’ll Be Doing

    Defining and communicating our brand values
    Creating a marketing & PR strategy
    Coordinating dozens of online and offline campaigns
    Working with our designers to create marketing materials
    Analysing tons of data & user feedback to improve conversions
    Running events and parties
    Talking to customers and media

    Desired Skills and Experience

    Know your C-s (CPM, CPC, CPI are part of your everyday vocabulary)
    Have excellent spoken and written English
    Have 4+ years of international marketing experience
    Be super organized and motivated
    Have excellent presentation skills
    Have remarkable entrepreneur skills and experiences
    Believe in metrics and be data-driven
    He passionate about new technology and ridesharing

  • Brand and Partnership Manager

    Brand and Partnership Manager

    Location: Nairobi
    We are looking for reliable Brand and Partnership Manager whose main role is to develop and implement brand strategies and activities which will assist in the successful achievement of the company’s commercial and brand building goal
    Salary: 210,000
    Duties and Responsibilities:

    Leads cross-functional teams (commercial & operational) by providing vision and direction to ensure the effective delivery of agreed brand activities and programs.
    Identify key high-level targets; responsible for implementation of our marketing strategies to drive revenue support for event
    Develops deep expertise of the market place, retail dynamics, consumer and shopper behaviour.
    Drives consistent flawless execution of brand activation plans by ensuring effective implementation of brand strategies and action plans.
    Acts as a contact for the local media agency.
    Partners with the Digital Manager to execute consumer engagement digital activities.
    Partners closely with Commercial, Marketing and Sales team to drive sales, revenue and market share.
    Monitors business results and measure the effectiveness of plans and initiatives, taking corrective actions if necessary
    Works with the Marketing Manager to develop and implement brand collateral for our campaigns at during the year.

    Qualifications

    Bachelor’s degree in marketing or any related discipline;
    4+ years of Brand Management experience within an FMCG organization is essential

  • Business Analyst, Corporate And Treasury

    Business Analyst, Corporate And Treasury

    Job Description

    The Position:
    Reporting to the Finance Business Partner, Corporate and Treasury, this role is responsible for Corporate and Treasury Analytics and provision of effective insight and analysis to assist the Corporate and Treasury business in meeting the established financial and profit objectives.
    Key Responsibilities:

    Prepare and report monthly variances to standard
    Provide effective insights and analysis to assist the Corporate and Treasury Businesses in meeting the established financial and profit objectives
    Provide analytical support and analysis to the finance business partner
    Analyze sales, financial, costing and operational data and extract and define relevant information
    Interpret data for the purpose of determining the root causes of past figures, financial, costing and operational performance
    Assist in maintaining Key Performance Indicators & dashboard, and also in building a central database for reporting
    Generate standard, custom and or complex reports summarizing business, financial, or economic data for review and consumption by users, business managers and other relevant stakeholders.
    Analyze and or collate business/trend data to support recommendations for action and or business cases.
    Provide timely business intelligence/analysis reports to users, business managers and other relevant stakeholders.
    Maintain and or circulate business information securely with due regard for confidentiality.

    The Person:
    For the above position, the successful applicant should have the following:

    A Bachelor’s degree in Finance, Economics, Mathematics, or related field.
    Professional Qualifications in Accounting- CPAK, ACCA, are required.
    At least 4 years’ experience which should include 3 years’ experience in Financial Analysis and Financial Performance Management.
    Should have experience in financial planning and strategic management.
    Should have good leadership skills.
    Should have very good knowledge of the financial industry and commercial awareness.
    Should have experience with risk management and compliance.
    Experience in project management and relationship management is essential.
    Should have very good attention to detail.

  • Manager E-Support, Content and Quality.E-Commerce 

Sales Support Executive.East Africa (JV) & North Africa 

Field Pricer.Kenya 

Shift Leader.Contact Centre

    Manager E-Support, Content and Quality.E-Commerce Sales Support Executive.East Africa (JV) & North Africa Field Pricer.Kenya Shift Leader.Contact Centre

    Job description
    Job Purpose
    The main objective for Manager E-support, Content and Quality Management Main is to manage the quality, operational and functional performance and availability of the kq.com, m.kenya-airways.com and mobile app and its applications (booking tool, paid services, promotions and ancillary services) to secure the online revenue
    Responsible for maintaining consistency and flexibility throughout the Sales & Service Centres .He or she is also the functional liaison between e-sales and Call Centres. Key interactions includes: Legal, Marketing, CSS Team, other functional areas and all online applications i.e (eBT (electronic booking tool), ICI (Internet check-in), Payments, Manage My Booking, Timatic, Flight timetable, flight status etc. This role incorporates new and existing technologies into the execution of the business content strategy in support of customer experience and business objectives.
    A side responsibility is that he/she is also responsible and the interface with respect to Emergency Management in case of hijacks/ crash. Responsible for dark site and procedures for kq.com and first contact for kq.com in case of hijack/crash. For Contingency, he/she holds a 24/7 responsibility for contingency-updates on kq.com.
    Key Performance Areas

    Content Management

    Translate e-Commerce vision and strategy into both a functional as operational strategy to secure the availability, performance and support of the kq.com and Mobile tools & services.
    Manage the shift of content related activities from local establishments towards central.
    Manage Content team in order to achieve content development goals and to execute the operational content.

    Manage/Participate in content Projects
    Steer content team

    Deliver all content support services to Field Sales organisation & HQ to assist in and help execute their local E-sales and Central strategy
    Manage and organize application and user support for the Booking tools; eBT, MMB, ICI, Paid Services. Act as second line support for all online applications:-

    Manage daily issues & improvements
    Ensure continuity & quality support for all sales application
    Manage second line online product support

    Leads business content development, coordinates with relevant stakeholders to proactively identify business content needs in support of the
    Customer On-line platform
    Develop business content workflow processes.
    Develop and implement site data strategies to create an intuitive user experience throughout the online shopping experience.

    Quality Management

    Manage Quality Assurance Team (1 FTE)
    Responsibility for website kq.com and Mobile products offer, including the full airline scope
    Alignment between all stakeholders involved for implementation of new carriers, SPA’s, routes, code share
    Coordinate the implementation of new country websites
    Responsible for interface role with Legal department, Revenue Management and other internal and external stakeholders
    Key project participation
    Pro-actively optimizes quality in the broadest sense by being the liaison with different stakeholders when searching for and solving
    structural operational issues.

    E-Payment management & Monitoring

    Translate e-Commerce payment vision and strategy into both a functional as operational strategy.

    Manage e-payment team (1FTE)
    Proactively monitoring & analyzing of payment errors
    Define implementation of monitoring tools for Quality and Payments Analyses
    Define, advise & improve payment support processes
    Manage all Payment service providers and Acquirer contracts and SLAs.

    2nd Level online support

    Manage all internal and external supplier contracts (service provider and SLA management)

    Ensure all service are supported by contracts and service level agreements
    Monitor suppliers via service level management
    Safeguard 100% uptime at all times
    Web Support (Number of calls, mails, handling times, etc.)

    Responsible for the development and implementation of new improved fulfilment and back-office applications

    General activities
    Contribute to the E-commerce business plan from the functional & operational perspective.
    Define business plan for Content & Quality Management aligned with the E-commerce business plan
    Responsible for functional managing, coaching and developing the Content, Payment, Quality team.
    Contributes in defining the E-Sales vision & strategy, plus relevant processes
    Organize web support meetings with the Operational Managers of the Sales & Contact Centers

    Professional/Academic And Experience

    Bachelor degree in business administration or Commerce or Business IT(BBIT)
    Proficiency in MS office, Internet, Database
    Fluent in written and spoken English
    Strategic insight & market overview in content management, market developments & content management systems
    Experience: 4 years in online application management
    Airline experience is added advantage

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