Job Experience: Experience of 4 – 6 years

  • Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Lodwar 

Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Mandera

    Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Lodwar Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Mandera

    The MERL Officer will oversee and ensure the collection, collation and analysis of data for the proposed European Union Trust Fund, three-year collaboration in Cross-Border Areas of the Horn of Africa Region: The Southwest Ethiopia – Northeast Kenya border to prevent local conflict and mitigate its impact. S/he will be responsible for partners’ data quality management and reporting during the program reporting cycles and within the entire program MERL system. The job holder may also provide field MERL and technical assistance as requested by field teams from time to time in liaison with the Team Leader. This position is based in Lodwar and reports to the Team Lead.
    Roles and responsibilities:

    Data Management
    With support from the Program Manager and Team Lead, ensure partners’ data quality as guided by the EUTF data quality assurance standards.
    Update MERL databases; using approved supportive program MERL documentation.
    Manage and conduct overall data collection and collation processes relevant to all program indicator data for donor reporting purposes
    Regularly review, revise and update the performance monitoring plan(PMP)
    Performance data analysis
    Track partner activities and update the tracking tool to reflect progress following discussions with respective partner staff and program teams.
    Support MERL and program team to conduct periodic reviews of project work including monitoring and assessing the quality of partner work and Program impact. In coordination with program team analyze program data to identify trends and recommend actions for adaptive management.
    MERL Support to partners
    Support MERL capacity building initiatives for partners in both clusters
    Support the MERL team to conduct quarterly partner data quality assessments
    Ensure standardization of partner MERL tools and methodologies across implementing partners.
    Mentor partner staff in M&E and provide timely feedback to partners to ensure good quality partner reports.
    Support the development of Monitoring, Evaluation and Reporting (MER) plans for local partners and sub grantees.
    Program learning and documentation
    Provide clean supporting program data for writing of case studies, success stories,
    beneficiary profiles and donor reports.
    Support documentation of key Pact or EUTF meetings/workshops as required.
    Support overall program evaluations at all stages.
    Undertake evaluations of supported projects to facilitate grant close-outs as required.

    Qualifications and experience:

    A critical thinker with attention to details mind set, able to streamline large datasets, both quantitative and qualitative from multiple sources ensuring quality in information shared.
    A holder of a university degree in Statistics, Economics, Research Methods, International Development, Development Studies or related field from a recognized university.
    4 to 6 years of experience in M&E or Research for social programs or development.
    Knowledge and practice in data cycle management and EU quality assurance standards.
    Knowledge and experience on how to synthesize large volumes of quantitative data into simple infographics for donor and external audience consumption.
    A good planner with conceptual skills to think and plan for outcomes/impact.
    Ability to coordinate M&E related information across multiple partners in five countries.
    Knowledge and application of computer and mobile systems or applications for data collection, reporting and storage.
    A team player with interest in numerics or large data sets.
    Good knowledge and application of data entry, analysis and presentation soft wares e.g. CSPro, SPSS, STATA and advanced Excel.

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  • Africa Hub Coordinator

    Africa Hub Coordinator

    Innovation for Change (I4C) is a global network of people and organisations who want to connect, partner and learn together to defend and strengthen civic space and overcome restrictions to our basic freedoms of assembly, association and speech. We are a community-led network inspired by ideas, methods, and technologies from across different sectors. We work together on advocacy, research, network building, education and training, fundraising, digital literacy and technology development. Our six connected regional hubs are growing in both physical and online spaces across Africa, Central Asia, East Asia, Latin America and the Caribbean, the Middle East and North Africa and South Asia. Here, people exchange ideas and share their successes, challenges and opportunities in incubating social change and building sustainable solutions.
    Innovation for Change Africa Hub
    Launched in 2017 and based in Nairobi, the Africa Hub is a vital new physical and online space for regional ideas and social innovations, powered by its dynamic, growing community of civic space advocates from Civil Society Organisations, technologists and cross-sectoral partners. The Hub is working to strengthen the capacity of civil society and through home-grown African solutions as well as being part of a global network that offers network members access to the latest thinking, resources and collaborations.
    Key Responsibilities:
    Strategy and governance

    Work with the Board to deliver the 2017 programme and contribute to the refinement and reformulation of planned outputs and activities, where necessary
    Provide the Board with comprehensive, regular reports on the activities and expenditures of the Hub and its requirements
    Work with the I4C Helper Hub team including Programme Officer, Technology, Communications and Advocacy experts who will provide support to the Africa Hub and network

    Africa network growth

    Recruitment and co-ordination of five regional connectors
    Identify and manage partnerships with like-minded organizations for cooperation and support to the Hub.
    Manage Communications Officer in developing and deliver a Communications and outreach Strategy that grows online and offline membership

    Management

    Ensure the implementation of the Hub’s mandate, with responsibility for the overall design, implementation, monitoring and evaluation, and reporting of all programs undertaken by the Hub
    Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the Hub
    Supervise the financial management of the Hub, including financial planning, budget monitoring, procurement and financial and grant reporting
    Oversee the efficient and effective day-to-day operation of the Hub, including human resources, including recruitment, inductions, staff performance, salary planning, staff benefits, staff development and training
    Overseeing the setup and upkeep of the Hub database, and producing monthly reports from the database. Ensure the registration, compilation of information and other data concerning all service seekers and users.

    Required qualifications and skills

    At least 4-6 years of progressive experience in running and implementing projects
    A Bachelor’s Degree in a relevant discipline (e.g Social Science, Law, Politics, Economics and Human Rights).
    Knowledge of the socio-economic and political dynamics as well as human rights mechanisms in the African region
    Proven track record in African network development in sectors including civil society, human rights advocacy and technology
    Knowledge of human resources management, financial management, and project management
    Knowledge of communications strategy and proficient in use of social media and various web platforms.
    Fluency in English and French
    Problem solver with a positive attitude
    Highly organised with attention to detail

    Desirable skills:

    Demonstrated experience in working on use of new technologies to advance human rights work, civil society space and innovative approaches
    Proven track record in workshop facilitation, team and partnership building with stakeholders.
    A Post-Graduate degree in related fields.
    A third language commonly spoken across the region

  • Portfolio Officer 

Branch Manager 

Business Process Analyst 

Projects Manager

    Portfolio Officer Branch Manager Business Process Analyst Projects Manager

    Job description
    Job purpose
    Growth of general insurance business to meet set annual premium targets
    Key Responsibilities

    Identify leads and make general insurance sales pitch
    Develop and maintaining good working relationships with intermediaries and direct clients
    Participate in the introduction of new products through regular visits and frequent communication with intermediaries and direct clients
    Respond to queries and concerns from clients
    Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products
    Credit control management of general insurance debtors
    Provide coaching and training to brokers and independent agents
    Perform any other duties as may be assigned from time to time
    Ensure delivery of the general insurance business target as provided by head office

    Working Relationships
    Internal Relationships

    Accountable to the General Insurance Manager holding the budget at Head Office
    Reporting to the Branch Manager
    Required to liaise and work closely with the other departments as may be necessary

    External Relationships

    Britam customers
    Intermediaries

    Knowledge, Experience And Qualifications Required

    Bachelors’ degree in a business related field
    AIIK or ACII qualification or progress towards qualification
    4-6 years’s relevant experience in the insurance industry

    Core competencies

    Leading and Supervising
    Persuading and Influencing
    Presenting and Communicating Information
    Adhering to Principles and Values

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  • Security Manager

    Security Manager

    The Security Manager will oversee and ensure mitigation of risks posed to the program, personnel and assets of Pact through provision of specialized, coordinated and focused security management support for the proposed European Union Trust Fund, a three-year collaboration in Cross-Border Areas of the Horn of Africa Region: the Kenya-Ethiopia-Somalia border to prevent local conflict and mitigate its impact. This position is based in Mandera and will report to the Country Director.
    Roles

    Review and make recommendations regarding safety/security requirements of the Mandera/Lodwar offices and liaise regularly with the Country Director on emerging threats and specific security conditions.
    Develop a solid understanding of the Pact security management system and keep abreast of all changes and developments as they occur.
    Ensure all relevant safety/security information is disseminated in a timely manner to all staff and to the extent possible the partners. Advise on safe movement of staff – secure travel routes, insecure locations to avoid, vehicle fleet management policies, appropriate and adequate safety and communications equipment in vehicles etc.
    Develop and review all evacuation [IN1] and emergency contingency plans and make recommendations as necessary (emergency evacuation, assembly/safe areas, mass casualty management and emergency communications), to develop appropriate responses, including required human and technical resources for effective implementation.
    Conduct as required security assessments/evaluations/threat/risk analysis (both tactical and strategic) for Pact and offer appropriate mitigation recommendations.
    Conduct regular document reviews of extant security plans and policies and update, edit or improve, as required.
    Identify various levels of risk (risk matrix) and potential mitigation measures within the concept of Pact’s risk management strategies.
    Assist in the design and implementation of security strategies and program specific security procedures/standards and establish a concrete course of action for their implementation within the organization.
    In coordination with other managers, conduct regular safety/security briefings for all staff and targeted trainings for identified program staff in relevant areas (counter-surveillance, defensive driving techniques, evacuation drills, mass casualty response, hostage survival, stress awareness, operational and personal security measures).
    Maintain open-lines of communications concerning all aspects of general safety/security with relevant partners; and as required by the host governments and various security services.
    Be guided by Pact’s Rules and Regulations related to the confidentiality and secure management of internal and external safety/security information.

    Job Qualifications

    University degree in Law Enforcement, Security Management, Disaster Management, or a related field. Or equivalent studies in the National Armed or Security forces.
    4-6 years’ work experience in international safety and security. NGO experience is an added advantage.
    Strong analytical capacity, resourcefulness and creativity in developing the role of security within programs and ensuring the most effective support to line management.
    Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
    Highly developed cultural awareness and ability to work well in international environment with people from diverse background and cultures.
    Excellent planning, coordination and reporting skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities
    Experienced with liaising with civilian, police and military government authorities, as well as with regional, national and international institutions
    A high level of mental and physical resilience and readiness to work and travel to areas with volatile local conditions. Experience in security/crisis management.
    Familiarity with the Somali context and previous working experience in the region an advantage.
    Experience with incident reporting, incident mapping, intelligence collation and analysis functions, set up and execution of an incident warning system compilation of security reports and assessments.
    Computer literacy.