Job Experience: Experience of 4 – 6 years

Claims Manager System Analyst Auditor Operations Database Administrator Clerk Hardware Systems Infrastructure Engineer

Role Purpose
Reporting to the Head of Insurance Operations & Support Service, KCB IA the position will be responsible for the overall Claims strategy and ensuring all operations are in compliance with the Insurance Agency’s policies and procedures and regulatory requirements.
Job Responsibilities

To develop and lead the implementation of the Claims strategy in line with the overall KCBIA Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
Management and preparation of annual Claims department plan and budgets. Provide strategic leadership to the Claims team and ensuring they deliver as per set standards.
Managing the end to end claims process from processing to settlement within the set guidelines and policy.
Act as an Insurance claims specialist/point person to key/strategic customer relationships/ internal stakeholders, and provide requisite advisory support.
Champion the delivery of excellent customer service and utilize customer feedback to evaluate operational success and to initiate process or service improvements.
To build and maintain collaborative and strategic relationships with relevant people in the industry, customers, regulators, KCB Group and other stakeholders, to ensure efficient delivery of business solutions.
Ensure claims terms and conditions are strictly adhered to in the underwriting process of business as per IRA guidelines
Ensure that all documentation in the claims are correctly issued and dispatched.
Manage difficult claims and complaints and ensure they are amicably concluded
Continually review the Claims processes and recommend measures to improve efficiency.
Ensure compliance with company policies, procedures, regulatory requirements and risk management for all claims operations under their management.
Maintains a detailed and current understanding of the Insurance industry; (at a macro, current market structures, trends; enabling technologies regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
Preparation of monthly management reports as required.
Lead, motivate, and continuously develop a credible high performing team.

Qualifications

Have 4-6 years’ experience in a busy in Claims Management, and three (3) of which must be at management level in the insurance industry preferably within an insurance intermediary
Experience in Bancassurance is preferred.
Have appreciation and operating knowledge of the general insurance industry (especially operating dynamics of East Africa), market and global trends as well as challenges
Have extensive knowledge of statutory and regulatory requirements processes, procedures and operations of insurance companies and brokers.
Excellent written and verbal communication skills, with the ability to effectively collaborate with other departments/stakeholders in the successful resolution of operational issues.
Demonstrable cross-cultural, people and relationship management skills, interpersonal skills, networking and negotiation skills, with ability to lead a team and foster a cohesive working environment.
Highest standards of personal conduct, professional performance and business ethics

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October 25, 2024
Agribusiness Project Manager

Reporting to the Operations Director, the person will be responsible for the growth of market share and profitability of the Agribusiness segment through product development and execution of the Agribusiness strategy of VisionFund Kenya Agribusiness division
JOB REQUIREMENTS
The ideal Candidate should possess a university Degree in a Business Related or Agriculture field from a recognized institution. Those with a CIM, MSK/ Agribusiness certification) will have an added advantage. Must have 4-6 years proven experience in the agriculture sector and at least 2 years’ experience in a financial institution, covering sales/relationship management, Experience in resolution of customer complaints/relationship management.
The Candidate Must have a thorough knowledge of Agribusiness products and MFI Industry knowledge, Excellent interpersonal, communication and negotiation skills with the ability to network and develop strong business relations, excellent planning, organization, problem solving and analytical skills. Flexible and able to travel to field sites, at times for extended periods.
The candidate must be professing and practicing Christian, whose conduct and depth of character is governed by personal Christian convictions.

October 25, 2024
Electrical Technician

Requirements

Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
Connect wires to circuit breakers, transformers, or other components.
Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.
Advise management on whether continued operation of equipment could be hazardous.
Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system.
Maintain current electrician’s license or identification card to meet governmental regulations.
Plan layout and installation of electrical wiring, equipment and fixtures, based on job specifications and local codes.
Direct and train workers to install, maintain, or repair electrical wiring, equipment, and fixtures.
Install ground leads and connect power cables to equipment, such as motors.

Qualifications

4-6 years of experience preferably with direct experience in electrical installation in a briquetting plant.
Detail oriented
Ability to learn a technical product, work under pressure, meet deadlines, prioritize and multi-task.
Ability to work under minimal supervision.
Diploma in (Electrical & Electronic, Technology, renewable energy, mechanical or related) from an accredited institution.

October 25, 2024
Technical Advisor Franchised Health Services Delivery (Temporary), Kenya

PSI seeks a candidate for Technical Advisor to support and advance the regional Tunza Social Enterprise in the East Africa region. In this role, you will support a social enterprise approach to service delivery in Uganda, Malawi, and Burundi, while also supporting the launch in Somaliland. You will work in close collaboration with teams across the PSI network including the social enterprise team, marketing teams and other regional/operational staff to ensure that the Tunza Social Enterprise teams on the ground have the operational, technical, and strategic support that is needed to remain at the vanguard.
Your contribution
We are looking for someone who can lead a new and bold initiative to re-imagine healthcare service delivery in the East Africa region and specifically support the four countries listed above. This is not just business as usual. In this role, we are looking for someone who can lead, provide clear and concise operational guidance to country teams, and that isn’t afraid to step out of their comfort zone. The below is a sample of what you will bring to the Tunza Social Enterprise and what you can expect to contribute:

You will bring critical thinking and the ability to develop and execute strategies related to the success of the Tunza Social Enterprise, including but not limited to fundraising, monitoring & evaluation, budgeting and cross-country and regional coordination;
Lead the execution of the 2018 Tunza Social Enterprise workplan, engaging with teams in the EA region to track and report on results and activities;
Support fundraising efforts including tailoring concept notes to specific funders, while advancing the overall fundraising strategy;
Lead on special projects and discrete consultancies to advance the Tunza Social Enterprise;
Lead and coordinate regional budgeting and business planning for the Tunza Social Enterprise, in close conjunction with country level and PSI global staff;
Lead on the development of internal and external communication to share the story and the journey of the TSE with various stakeholders;
Guide the learning agenda for the TSE, including quarterly analysis of M&E and learning agenda
Other duties as assigned.

Travel up to 25%.
What are we looking for?

Master’s Degree or other relevant advanced degree in relevant field
Prior technical support and/or program implementation experience in health service delivery
4-6 years of relevant professional experience, of which at least 2 years of overseas work experience
Excellent written, verbal and interpersonal skills
Experience and excellence in working with large, diverse and remote teams
Knowledge of business models for service delivery and supportive components including services marketing, business planning and Profit & Loss statement development and tracking
Work eligibility in Kenya a plus
French language proficiency a plus

Status:

Temporary: July – December, 2018

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

October 25, 2024
Legal Associate

Job description
We are looking for a highly driven, knowledgeable and experienced individual to fill the role of a Legal Associate in Centum Business Solutions.
Job Summary
Reporting to the Group Company Secretary and Legal Advisor, the role holder shall provide legal support and company secretarial services to Centum and over 20 subsidiaries within the Centum Group. The role holder is responsible for providing support to the Group Company Secretary and Chief Legal Adviser in offering quality legal and company secretarial services.
Key Responsibilities

Governance

Assisting the Company Secretary in planning meetings of Boards and Committees in a timely and efficient manner.
Attending meetings of Boards and Committees and taking minutes.
Ensuring the minutes are circulated to the relevant business heads and thereafter to the Board/Committee for noting.
Assisting the Company Secretary in ensuring compliance with governance requirements.
Ensuring legal and regulatory communications are made in a timely manner.

Contracts Drafting and Review

Drafting and reviewing contracts to ensure they are in line with the business needs and the applicable laws.
Giving accurate and timely advice to the business lines on legal aspects touching on their activities.
Providing clarity on legal language in the process of contract review and drafting.

Fundraising Support

Review and negotiation of terms for facility documents and security documents for capital raising activities across the Group.
Advising the business lines on the legal implications of the terms of the facility and security documents

Project Structuring and Execution

Provision of legal advice in a wide range of structuring transactions for the various companies within the Group.
Ensuring the projects are concluded within appropriate timelines and budget.
Liaison with external counsel (where necessary) on behalf of the business to ensure proper and timely execution of projects.

Person Specification
Skills

Excellent communication (written and verbal)
An effective team player
Numerical skills
IT proficiency
Ability to work effectively and make decisions independently
Ability to deliver competing priorities in a high-pressure environment

Qualifications and Experience

Demonstrable track record in offering a wide range of legal solutions in a busy law firm or corporate environment.
Bachelor of Laws
Post Admission Experience of 4-6 years

October 25, 2024
Job Title Relationship Manager – Corporate Banking (Kenya)

Job description

Ensure that product revenue and profitability targets are achieved / exceeded.
Understand customer’s business and anticipate the requirements through a consultative selling process. Match customer’s needs with product capabilities through presentation of tailored demonstrations and proposals. Negotiate terms and conditions with customers to maximize revenue and profitability.
Provide structured solutions to meet the specific cash management requirements of our customers and prospects.
Undertake a disciplined product-oriented sales management process. Monitor, track and report on sales activity on a periodic basis and to ensure action is taken to meet sales targets.
Provide feedback on product and competition.
Assist product management and development in strategic product rollouts.
Provide feedback and assistance to all areas of transaction banking; e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into ongoing plans and initiatives. Keep abreast of customers’ needs, trends and product/market intelligence for new product developments/enhancements, strengthening competitive position.
Ensure smooth deal implementation and adherence to high levels of service quality.
Identify opportunities for cross selling and referrals to other Banking lines through developing a good understanding of client needs.
Facilitate customer service issues and to ensure a high level of post sales service is made available to the clients at all times.

Required Background:

Minimum Bachelor’s degree.
4 -6 years’ experience in Corporate Relationship Management in a Bank based in Nairobi.

October 25, 2024
Sr Engineer – Information Security

Group: Africa Information Security
Regional Reporting: Manager of Information Security in South Africa
Dynamic of the Role
As an Information Security Engineer, you will be responsible for supporting our Information Security function for CRB (East Africa). You will support local security technologies, represent Information Security on local projects and provide technical guidance and recommendations to local IT management and other stakeholders.
Team Focus
Transunion works with businesses and consumers to gather, analyze, and deliver critical information needed to build strong economies around the world. Protection of that information is critical our customers and business.
How you will contribute

Act as a security advisor on CRB application development and technology deployment projects, maintaining a working knowledge of TransUnion’s Information Security Policy, standards and posture and, where needed, working with regional and global Information Security leads to provide guidance.
Proactively monitor threat and vulnerability management tools for alerts or changes in TransUnion’s security disposition and respond to anomalous events accordingly. This includes assisting the Global Security Operations Center with local security investigations and coordinating with IT leaders and engineers as appropriate.
Maintain and test the incident response process and ensure its integration with the Global Threat Management framework.
Maintain a thorough understanding of current security deviations, open assessment and audit findings, vulnerabilities, and alignment to TU’s security posture.
Work within the project and resource prioritization process to ensure that local security projects and efforts a represented, prioritized and executed.
Assist in completing customer and data provider security questionnaires and facilitating onsite security audits, as necessary.
Assist in planning, adoption and implementation of TransUnion’s security posture and solutions in CRB’s technology environments and platforms.

What you will bring
The position requires the following qualifications and background:
Background:
As an Engineer, you should have 4 – 6 years of hands-on information security experience, and a Bachelor’s Degree in a related technical field. In addition, you should have expertise and experience in technical and professional areas.
Technical skills:

Experience with designing, developing and implementing security processes, controls and technologies
Working experience with Vulnerability Management, IDS/IPS, and Incident Response
Experience with performing system audits and security assessments, and in interfacing with external auditors
Experience with reporting security metrics (dashboards, KPIs, KRIs)
Ability to operate effectively within Windows and TCP/IP network
Understanding of Web applications and Layer 7 network protocols
Ability to operate independently as an information security advisor and, where necessary, a hands-on contributor on technology deployments and other projects
Ability to work independently or as part of a dynamic team in a rapidly changing environment.
Sound business judgment and excellent problem solving and influencing skills.
Proficient organizational and interpersonal skills.
Team worker; excellent communication and presentation skills.

Competencies/skills required:

Proactivity: takes the required actions without being told what to do. Brings new ideas to the company.
Efficiency: ability to generate significant output with minimal waste and direct supervision
Organization & Planning: plans, organizes, schedules and budgets in an efficient, product manner. Focuses on key priorities.
Intelligence: learns quickly. Demonstrates an ability to quickly and proficiently understand and absorb new information.
Flexibility/adaptability: adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Enthusiasm: Exhibits a passion and excitement over work. Has a can-do attitude.
Work ethic: possesses a strong willingness to work hard and sometimes overtime to get the job done. Has a track record of working hard.
Listening skills: listens to other people’s ideas and seeks to understand other viewpoints.
Openness to criticism and ideas: often solicits feedback and reacts calmly to criticism or negative feedback.
Communication: speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of communication.
Teamwork: reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship

October 25, 2024
Senior Manager Supply Chain Operations Courier Business Development Manager

Our client, a producer of innovative, handcrafted jewelry and accessories from sustainable materials, is looking for a Supply Chain Operations Manager to join their company.
Jobs role:
This position will lead and direct all facets of supply chain management including, but not limited to, purchasing, logistics, warehousing, inventory management, material forecasting, capacity planning and sourcing, master scheduling, inventory control and financial costing, as necessary for JIT materials sourcing and supply. This role will work closely with the Finance Manager and Global Sales Team. The position will provide leadership and direction on a cross functional basis.
Responsibilities:
Strategic role

Collaborate with staff, other departments, senior managements, and decision makers to share information, problem solve, and clarify management objectives aligned to building an innovative supply chain model for the emerging economics
Develop and/or participate in the development of the supply chain operational strategy for the organization for the best in world agile production practices
Oversee organization wide management of the strategic sourcing, procurement, contracting and evaluation of services
Develop analytics, systems and data management capabilities, including metrics and reports
Manage / coordinate the sales and operations planning process for supply/ demand forecasting inventory management, and on time delivery
Develop annuals plans with prioritization and resourcing
Implement and adhere to transaction management best practices
Address tactical and strategic supply chain issues
Lead and manage production planning, customer service , purchasing , inventory control, forecasting, warehousing, transportation and other areas as required

Human resource

Plan, develop, organize ,direct, manage and evaluate the personnel, operations and budget of an organization’s supply chain or a supply chain services company
Direct the hiring, training, supervision, mentoring and performance evaluations of supply chain staff
Direct , coordinate, assign, monitor and review the work of individuals engaged in supply chain related duties
Direct and manage corporate governance and regulatory compliance identity and manage risk within the supply chain

Sales & marketing

Understands customers’ needs, service those needs, and maintain and develop positive business relationship with a customer’s key personnel involved in or directly relevant to supply chain activities
Monitor and analyze current trends in the marketplace

Logistics

Manage vendors relationships ( e.g., third party logistics)

Procurement

Manage and / or execute procurement related functions ( e.g., develop and implement contracts management and procurement frameworks, sourcing strategies , negotiate agreements , draft and manage contracts, etc.)

Technology

Stay informed of advances in supply chain technology and approaches, and apply within organization to improve the company’s unique supply chain processes
Establish key performance indicators, monitor ongoing performance, and improve performance against set goals
Develop and implement new systems, best practices, inventory control, demand planning and other optimizations in order to grow the business
Serve as a supply chain expert for the company’s proprietary ERP& MRP technology

Qualifications:

Experience in manufacturing supply chain
Undergraduate degree.
Advanced certification or MBA in Entrepreneurship/Strategic Management a plus.
4-6 years’ progressive experience in Supply Chain Management (Management role).
Must be a strategic thinker with confidence and speed in execution.
Proven leadership skills in building and managing large teams with a history of world class success.
Excellent analytical and negotiation skills are required.
Possible start-up experience.

Knowledge, Skills and Competences:

Good team player
Passionate about supply chain innovations
Sourcing from emerging markets
Entrepreneurial attitude
Wanting to be a part of something new

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October 25, 2024
Relationship Manager

The Relationship Manager will be responsible for design, development, sales and business development of product propositions and platforms that deliver holistic solutions to customers and their eco systems within the assigned sector.
Responsibilities

To ensure achievement of profitability targets through revenue maximization and prudent cost management.
Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
Maintains a detailed and current understanding of the industry; (at a macro, sector specific, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
Participate in preparation and submission of quality credit proposals in conformity with the Credit policy guidelines and requirements.
Ensure the quality of assigned portfolio is within stipulated parameters.
Ensure compliance to the Bank’s policies, procedures and regulatory requirements.

Qualification

University Degree preferably in a Business related field.
Professional qualifications or Masters is an added advantage.
At least 6 years banking experience,4 of which should be in a sales or relationship management role
Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations
Innovative in identifying and harnessing new and existing opportunities to maximize business
Exposure to Corporate Banking products and services
Proven excellent planning, organization and execution skills.

October 25, 2024
Zonal Business Manager Zonal Sales Manager

Job description
Reporting to the Sales Director, the main purpose of the role is to:
Manage customer base & revenue growth on both Airtel Mobile and Airtel Money Business.
Manage and support Airtel distribution partners and staff within the assigned region by planning and coordinating inter and extra departmental activities in order to maximize sales revenues, grow market share, foster distributor effectiveness through routine review meetings, manage company relationship with regional stakeholders to foster excellent corporate governance. Develop and improve skill set for direct reports through continuous coaching and mentoring. Maintain close watch on market dynamics that affect the business and report and keep record on competitor activities
Expected key results:

Manage the Channel Partners in the designated Zone
Market Development
Communication and Process Adherence
Financial Management
People Management

Skills:

Ability to innovate and deliver value to business at multiple levels Ability to manage large scale with a very wide geographical scope across regions of assignment
Ability to manage an outsourcing partner to deliver business solution
High level of interpersonal skills and able to relate at all levels within the business.
Sound sales & Distribution experience – combination of both FMCG/Direct marketing
Customer intimacy
Keen on end to end to distributor and staff issues.
Sound analytical skills
Strong communication skills and should be able to lead cross functional teams.
High level of planning & execution capabilities
Good leadership skills to drive positive team synergy and productivity

Qualifications:

4 to 6 years of varied experience in Sales & Distribution
At least 2years of relevant experience in Telecom at management level.
Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
Telecom analytical skills both local and regional
Bachelor’s degree in social sciences or relevant field (required)
Master’s in Business Administration (preferred)

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October 25, 2024