Jobs Kenya

Job Experience: Experience of 4 – 6 years

  • Zonal Business Manager Zonal Sales Manager

    Zonal Business Manager Zonal Sales Manager

    Job description
    Reporting to the Sales Director, the main purpose of the role is to:
    Manage customer base & revenue growth on both Airtel Mobile and Airtel Money Business.
    Manage and support Airtel distribution partners and staff within the assigned region by planning and coordinating inter and extra departmental activities in order to maximize sales revenues, grow market share, foster distributor effectiveness through routine review meetings, manage company relationship with regional stakeholders to foster excellent corporate governance. Develop and improve skill set for direct reports through continuous coaching and mentoring. Maintain close watch on market dynamics that affect the business and report and keep record on competitor activities
    Expected key results:

    Manage the Channel Partners in the designated Zone
    Market Development
    Communication and Process Adherence
    Financial Management
    People Management

    Skills:

    Ability to innovate and deliver value to business at multiple levels Ability to manage large scale with a very wide geographical scope across regions of assignment
    Ability to manage an outsourcing partner to deliver business solution
    High level of interpersonal skills and able to relate at all levels within the business.
    Sound sales & Distribution experience – combination of both FMCG/Direct marketing
    Customer intimacy
    Keen on end to end to distributor and staff issues.
    Sound analytical skills
    Strong communication skills and should be able to lead cross functional teams.
    High level of planning & execution capabilities
    Good leadership skills to drive positive team synergy and productivity

    Qualifications:

    4 to 6 years of varied experience in Sales & Distribution
    At least 2years of relevant experience in Telecom at management level.
    Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
    Telecom analytical skills both local and regional
    Bachelor’s degree in social sciences or relevant field (required)
    Master’s in Business Administration (preferred)

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  • Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Lodwar Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Mandera

    Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Lodwar Monitoring, Evaluation, Reporting and Learning (MERL) Officer – Mandera

    The MERL Officer will oversee and ensure the collection, collation and analysis of data for the proposed European Union Trust Fund, three-year collaboration in Cross-Border Areas of the Horn of Africa Region: The Southwest Ethiopia – Northeast Kenya border to prevent local conflict and mitigate its impact. S/he will be responsible for partners’ data quality management and reporting during the program reporting cycles and within the entire program MERL system. The job holder may also provide field MERL and technical assistance as requested by field teams from time to time in liaison with the Team Leader. This position is based in Lodwar and reports to the Team Lead.
    Roles and responsibilities:

    Data Management
    With support from the Program Manager and Team Lead, ensure partners’ data quality as guided by the EUTF data quality assurance standards.
    Update MERL databases; using approved supportive program MERL documentation.
    Manage and conduct overall data collection and collation processes relevant to all program indicator data for donor reporting purposes
    Regularly review, revise and update the performance monitoring plan(PMP)
    Performance data analysis
    Track partner activities and update the tracking tool to reflect progress following discussions with respective partner staff and program teams.
    Support MERL and program team to conduct periodic reviews of project work including monitoring and assessing the quality of partner work and Program impact. In coordination with program team analyze program data to identify trends and recommend actions for adaptive management.
    MERL Support to partners
    Support MERL capacity building initiatives for partners in both clusters
    Support the MERL team to conduct quarterly partner data quality assessments
    Ensure standardization of partner MERL tools and methodologies across implementing partners.
    Mentor partner staff in M&E and provide timely feedback to partners to ensure good quality partner reports.
    Support the development of Monitoring, Evaluation and Reporting (MER) plans for local partners and sub grantees.
    Program learning and documentation
    Provide clean supporting program data for writing of case studies, success stories,
    beneficiary profiles and donor reports.
    Support documentation of key Pact or EUTF meetings/workshops as required.
    Support overall program evaluations at all stages.
    Undertake evaluations of supported projects to facilitate grant close-outs as required.

    Qualifications and experience:

    A critical thinker with attention to details mind set, able to streamline large datasets, both quantitative and qualitative from multiple sources ensuring quality in information shared.
    A holder of a university degree in Statistics, Economics, Research Methods, International Development, Development Studies or related field from a recognized university.
    4 to 6 years of experience in M&E or Research for social programs or development.
    Knowledge and practice in data cycle management and EU quality assurance standards.
    Knowledge and experience on how to synthesize large volumes of quantitative data into simple infographics for donor and external audience consumption.
    A good planner with conceptual skills to think and plan for outcomes/impact.
    Ability to coordinate M&E related information across multiple partners in five countries.
    Knowledge and application of computer and mobile systems or applications for data collection, reporting and storage.
    A team player with interest in numerics or large data sets.
    Good knowledge and application of data entry, analysis and presentation soft wares e.g. CSPro, SPSS, STATA and advanced Excel.

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  • Africa Hub Coordinator

    Africa Hub Coordinator

    Innovation for Change (I4C) is a global network of people and organisations who want to connect, partner and learn together to defend and strengthen civic space and overcome restrictions to our basic freedoms of assembly, association and speech. We are a community-led network inspired by ideas, methods, and technologies from across different sectors. We work together on advocacy, research, network building, education and training, fundraising, digital literacy and technology development. Our six connected regional hubs are growing in both physical and online spaces across Africa, Central Asia, East Asia, Latin America and the Caribbean, the Middle East and North Africa and South Asia. Here, people exchange ideas and share their successes, challenges and opportunities in incubating social change and building sustainable solutions.
    Innovation for Change Africa Hub
    Launched in 2017 and based in Nairobi, the Africa Hub is a vital new physical and online space for regional ideas and social innovations, powered by its dynamic, growing community of civic space advocates from Civil Society Organisations, technologists and cross-sectoral partners. The Hub is working to strengthen the capacity of civil society and through home-grown African solutions as well as being part of a global network that offers network members access to the latest thinking, resources and collaborations.
    Key Responsibilities:
    Strategy and governance

    Work with the Board to deliver the 2017 programme and contribute to the refinement and reformulation of planned outputs and activities, where necessary
    Provide the Board with comprehensive, regular reports on the activities and expenditures of the Hub and its requirements
    Work with the I4C Helper Hub team including Programme Officer, Technology, Communications and Advocacy experts who will provide support to the Africa Hub and network

    Africa network growth

    Recruitment and co-ordination of five regional connectors
    Identify and manage partnerships with like-minded organizations for cooperation and support to the Hub.
    Manage Communications Officer in developing and deliver a Communications and outreach Strategy that grows online and offline membership

    Management

    Ensure the implementation of the Hub’s mandate, with responsibility for the overall design, implementation, monitoring and evaluation, and reporting of all programs undertaken by the Hub
    Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the Hub
    Supervise the financial management of the Hub, including financial planning, budget monitoring, procurement and financial and grant reporting
    Oversee the efficient and effective day-to-day operation of the Hub, including human resources, including recruitment, inductions, staff performance, salary planning, staff benefits, staff development and training
    Overseeing the setup and upkeep of the Hub database, and producing monthly reports from the database. Ensure the registration, compilation of information and other data concerning all service seekers and users.

    Required qualifications and skills

    At least 4-6 years of progressive experience in running and implementing projects
    A Bachelor’s Degree in a relevant discipline (e.g Social Science, Law, Politics, Economics and Human Rights).
    Knowledge of the socio-economic and political dynamics as well as human rights mechanisms in the African region
    Proven track record in African network development in sectors including civil society, human rights advocacy and technology
    Knowledge of human resources management, financial management, and project management
    Knowledge of communications strategy and proficient in use of social media and various web platforms.
    Fluency in English and French
    Problem solver with a positive attitude
    Highly organised with attention to detail

    Desirable skills:

    Demonstrated experience in working on use of new technologies to advance human rights work, civil society space and innovative approaches
    Proven track record in workshop facilitation, team and partnership building with stakeholders.
    A Post-Graduate degree in related fields.
    A third language commonly spoken across the region

  • Portfolio Officer Branch Manager Business Process Analyst Projects Manager

    Portfolio Officer Branch Manager Business Process Analyst Projects Manager

    Job description
    Job purpose
    Growth of general insurance business to meet set annual premium targets
    Key Responsibilities

    Identify leads and make general insurance sales pitch
    Develop and maintaining good working relationships with intermediaries and direct clients
    Participate in the introduction of new products through regular visits and frequent communication with intermediaries and direct clients
    Respond to queries and concerns from clients
    Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products
    Credit control management of general insurance debtors
    Provide coaching and training to brokers and independent agents
    Perform any other duties as may be assigned from time to time
    Ensure delivery of the general insurance business target as provided by head office

    Working Relationships
    Internal Relationships

    Accountable to the General Insurance Manager holding the budget at Head Office
    Reporting to the Branch Manager
    Required to liaise and work closely with the other departments as may be necessary

    External Relationships

    Britam customers
    Intermediaries

    Knowledge, Experience And Qualifications Required

    Bachelors’ degree in a business related field
    AIIK or ACII qualification or progress towards qualification
    4-6 years’s relevant experience in the insurance industry

    Core competencies

    Leading and Supervising
    Persuading and Influencing
    Presenting and Communicating Information
    Adhering to Principles and Values

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  • Security Manager

    Security Manager

    The Security Manager will oversee and ensure mitigation of risks posed to the program, personnel and assets of Pact through provision of specialized, coordinated and focused security management support for the proposed European Union Trust Fund, a three-year collaboration in Cross-Border Areas of the Horn of Africa Region: the Kenya-Ethiopia-Somalia border to prevent local conflict and mitigate its impact. This position is based in Mandera and will report to the Country Director.
    Roles

    Review and make recommendations regarding safety/security requirements of the Mandera/Lodwar offices and liaise regularly with the Country Director on emerging threats and specific security conditions.
    Develop a solid understanding of the Pact security management system and keep abreast of all changes and developments as they occur.
    Ensure all relevant safety/security information is disseminated in a timely manner to all staff and to the extent possible the partners. Advise on safe movement of staff – secure travel routes, insecure locations to avoid, vehicle fleet management policies, appropriate and adequate safety and communications equipment in vehicles etc.
    Develop and review all evacuation [IN1] and emergency contingency plans and make recommendations as necessary (emergency evacuation, assembly/safe areas, mass casualty management and emergency communications), to develop appropriate responses, including required human and technical resources for effective implementation.
    Conduct as required security assessments/evaluations/threat/risk analysis (both tactical and strategic) for Pact and offer appropriate mitigation recommendations.
    Conduct regular document reviews of extant security plans and policies and update, edit or improve, as required.
    Identify various levels of risk (risk matrix) and potential mitigation measures within the concept of Pact’s risk management strategies.
    Assist in the design and implementation of security strategies and program specific security procedures/standards and establish a concrete course of action for their implementation within the organization.
    In coordination with other managers, conduct regular safety/security briefings for all staff and targeted trainings for identified program staff in relevant areas (counter-surveillance, defensive driving techniques, evacuation drills, mass casualty response, hostage survival, stress awareness, operational and personal security measures).
    Maintain open-lines of communications concerning all aspects of general safety/security with relevant partners; and as required by the host governments and various security services.
    Be guided by Pact’s Rules and Regulations related to the confidentiality and secure management of internal and external safety/security information.

    Job Qualifications

    University degree in Law Enforcement, Security Management, Disaster Management, or a related field. Or equivalent studies in the National Armed or Security forces.
    4-6 years’ work experience in international safety and security. NGO experience is an added advantage.
    Strong analytical capacity, resourcefulness and creativity in developing the role of security within programs and ensuring the most effective support to line management.
    Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
    Highly developed cultural awareness and ability to work well in international environment with people from diverse background and cultures.
    Excellent planning, coordination and reporting skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities
    Experienced with liaising with civilian, police and military government authorities, as well as with regional, national and international institutions
    A high level of mental and physical resilience and readiness to work and travel to areas with volatile local conditions. Experience in security/crisis management.
    Familiarity with the Somali context and previous working experience in the region an advantage.
    Experience with incident reporting, incident mapping, intelligence collation and analysis functions, set up and execution of an incident warning system compilation of security reports and assessments.
    Computer literacy.

  • Regional Recruiter

    Regional Recruiter

    Job description
    SUMMARY OF ROLE
    The Regional Recruiter is responsible for full life-cycle recruiting (end to end recruitment). S/he is responsible for understanding proposals and project start up recruitment needs, developing of recruiting plans tools and innovative sourcing strategies to leverage diverse high caliber candidates, pre-screen candidates to assess their qualifications through a combination of behavioral and competency based interviewing, monitor requisition status to ensure an efficient recruitment process. The ideal candidate will have a solid background in leading searches for a wide range of global positions, including for U.S. Agency for International Development (USAID) projects. S/he will work closely work with Senior Proposal Recruiter and the Regional HR Business Partner. This position will be based either in Kenya, Uganda or Tanzania.
    RESPONSIBILITIES:

    Recruitment ( 55%)

    Recruit international and Third Country personnel for proposals and programs;
    Source candidates in alignment with proposal personnel qualifications, donor regulations, and organizational team structure.
    Support/improve processes for strong recruitment to include developing job descriptions, creating job announcements, networking, screening and interviewing candidates when needed.
    Follow and promote understanding of best practices, regulations and policies related to recruitment and employment.
    Assist with development and implement international recruitment best practices; ensure proactive and continual networking efforts to maintain a pipeline of qualified talent.
    Assist with the development, maintenance and updates as needed the proposal recruitment manual outlining processes, policies, and best practices.
    Assist with the design of organizational charts and advise on team structure based on proposal objectives, budget, and personnel qualifications.
    Serve as administrator for recruitment websites and manage the applicant tracking system (Ultipro) to house and track candidate CVs.
    Source and recruit candidates by using databases, social media etc.
    Screen candidates resumes and job applications
    Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
    Act as a point of contact and build influential candidate relationships during the selection process
    Develop pipeline of talent, specifically for frequently filled positions as well as hard to fill locations.
    Provide consultation and training to hiring managers in regards to recruitment and selection processes as well as interviewing
    Provide initial screening of applicant pools, as well as phone screens or interviews where applicable.
    Prepare postings: work with hiring manager to determine pre-screening questions, where advertising would occur to provide diverse applicant pool

    Hiring process (20%)

    Ensure hiring process is effective and efficient for the new employee and hiring managers by reviewing background checks, preparing offer letters in a timely manner.
    Responding to candidates not selected.
    Coordinate New Hire orientation with the on boarding manager .
    Negotiate salaries with candidates based on available salary scale criteria.

    Networking (15%)

    Develop applicant sources by networking and creating a presence in the Region through participation in professional association meetings etc.
    Develop and maintain rapport with colleges, employment agencies, other recruiters, and professional organizations.
    Establish networks with Key International NGOs at the national and international level to keep update with external environment
    Develop and maintain network of contacts to help identify and source qualified candidates,
    Identify appropriate outreach opportunities and represent IntraHealth at career fairs, professional conferences and networking events.

    Recruitment Metrics and information Management ( 10%)

    Provide analytical and well documented recruiting reports/metrics.
    Develop and maintain good recruitment records and maintain quarterly tracking sheets;
    Ensuring security and restricted access to personnel records and information.

    EDUCATION/EXPERIENCE REQUIREMENTS

    Bachelor’s Degree in Human Resource Management or similar field from an accredited university OR equivalent combination of education and 4 years of experience of full cycle recruiting preferably with proposal recruiting experience in International development, contract based environment.Experience and success in identifying/hiring technical experts in a variety of sectors;
    Experience recruiting for USAID and other donor-funded projects preferred;
    Experience using behavioral and situational interviewing techniques;
    Experience with various selection processes (phone interviewing, reference check etc)
    Experience with recruiting software.
    Experience with Social Media (Facebook, Linked-In, Twitter, etc.)

    Required Skills:

    Understanding of local and assigned country’s Labor laws, Company Act, NGO Act and other relevant laws.
    Strong organizational skills and attention to detail with the ability to manage multiple competing priorities and deadlines
    Excellent oral and written communication skills in English, French and fluency in local languages; other languages strongly preferred.
    Ability to develop flexible and solution-oriented alternatives, make timely decisions, exercise discretion and maintain a high degree of confidentiality;
    Ability to be a team player and work in a collegial manner;
    Ability manage self and work independently;
    Ability to conduct different types of interviews (structured, competency-based, stress etc)
    Demonstrated ability to effectively interact with a wide range of management styles within the Region and build relationships.
    Demonstrated ability to identify and resolve problems in a timely manner and appropriately gather and analyze information.
    Strong decision-making skills
    Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint and database management.
    Ability to travel 25% to assigned countries for HR initiatives within two (2) weeks notice.

    Summary of Benefits
    IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.
    IntraHealth International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law, and requires affirmative action to ensure equality of opportunity in all aspects of employment. This is also to include inquiry about, disclosing, or discussing their compensation or the compensation of other applicants or employees.
    To apply and learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers
    Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1
    Local National Applicants Only (No Expats or TCNs). Must be based and eligible to work in either one of these countries; Kenya, Uganda or Tanzania.
    Desired Skills and ExperienceExperience

    2 year(s): Experience recruiting across countries and hiring global positions.
    1 – 2 year(s): Experience with recruiting software.
    4 year(s): Experience recruiting for USAID and other donor-funded projects.
    4 – 6 year(s): Experience of full cycle recruiting preferably with proposal recruiting experience in International development, contract based environment.

    Education
    Bachelors or better in Human Resource Management or related field.
    Licenses & Certifications

    Professional in HR
    SHRM-CP
    HR Mgmt

    Skills

    UltiPro software
    Microsoft Word
    Microsoft Excel
    HRIS
    HR / Legal Compliance
    Compensation
    Forecasting

    Behaviors

    Thought Provoking: Capable of making others think deeply on a subject
    Team Player: Works well as a member of a group
    Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
    Functional Expert: Considered a thought leader on a subject

    Motivations

    Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
    Peer Recognition: Inspired to perform well by the praise of coworkers
    Goal Completion: Inspired to perform well by the completion of tasks
    Self-Starter: Inspired to perform without outside help

  • Public Relations and Communications Specialist

    Public Relations and Communications Specialist

    Job Purpose
    The Communications Specialist for the East Africa will implement a communications strategy and key PR activities for Kenya and Ethiopia. The candidate shall be responsible for communicating and influencing key stakeholders, attracting partners and contributing to retaining existing members. (S)he shall ensure strong and consistent branding and messaging in line with processes and procedures from head office in the Netherlands.
    Key Responsibilities
    Content Management

    Design and create web content, including monthly newsletters and promotional brochures for various events.
    Contribute content for Africa to be covered in FCI magazine and Let it Grow
    presentations, official letters, invitations letters and many more
    Branding: in charge of creating uniform letter heads and template, banners, promotional items e.g. shirts, notebooks, jackets etc.
    To preserve the company’s brand and help everyone move in concert with the company’s mission

    Trainings and Workshops

    Coaching and training the commercial team on effective communication to customer.
    Organize and plan members council workshops
     In charge of office activities and events such as team building, new staff on boarding and induction program, training schedule for the year, Exhibition etc.
    Ensure that all staff are trained and supported in the brand guideline implementation
    Engage and inspire staff, suppliers and growers around the brand strategy; and ensure appropriate RFH-branded wear, signage and collateral.

    Communications and Strategy

    Create and implement yearly communications for both commercial team.
    Develop and implement a strategy to help improve (international) communications in different departments.
    Work with the commercial team to identify trends and development that might impact our members
    Responsible for Grower and employee engagement
    Deliver the company’s strategic message to all its audiences: customers and potential growers, shareholders, employees and regulators.
    Identify customer needs through market research and analysis
    Build and maintain relationship with growers
    Improve employee retention by 10%. Having 90% of customers provide excellent or very good reviews.
    Increasing sales for GSS by at least 40% through facilitating creative problem solving workshops
    Encourage participation among growers and customers.
    Evaluate and manage new strategic business opportunities
    Media articles and editorials in support of the company

    Job Qualifications

    Degree in Journalism, Communications or PR profession
    At least  4 -6 years’ work experience in journalism, communications and PR /media relations
    Solid understanding of Kenya, Netherlands and Ethiopia working  culture
    Proven track record of high-level events planning and other communications activities
    Experience working in international development preferred
    Significant photography experience; videography preferred.
    Knowledge of basic photo and video editing skills
    Basic knowledge of social media, such as Facebook and twitter
    Overseas work experience in the developing world, preferred but not necessary 

    Travel: Ability and willingness to travel regionally up to 35-40%

  • Human Resource Team Leader Assistant Systems Coordinator

    Human Resource Team Leader Assistant Systems Coordinator

    Job Description
    Reporting To: Sales & Admin Manager
    Responsibilities

    Oversee the HR department.
    Help in manpower planning
    Identify staff vacancies and recruit, interview and select best applicants.
    Allocate human resources, ensuring appropriate matches between personnel.
    Incident, Accident and Insurance follow ups.
    Investigate and report on industrial accidents for insurance carriers. Counseling of staff.
    Proper handling of employee issues Monitoring change of shift and employee leave scheduling.
    EHS Monthly audit.
    Complete all statutory requirements i.e OHS, NEMA, Training. Staff appraisal and documentation

    Skills and Competencies

    Higher Diploma/ Bachelor’s degree in HRM
    4-6 years of Experience with extensive

    Experience.

    Must be mature, result Oriented, keen to details and be able to commit themselves fully to the duties assigned.
    Should possess excellent communication, organization and interpersonal skills.
    Good knowledge in Labour Laws
    Must be 35 years and above.

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