Jobs Kenya

Job Experience: Experience of 3 – 8 years

  • Travel Assistant

    Travel Assistant

    Responsibilities
    Within the delegated authority, the Travel Assistant will head the Travel, Visa and Shipment Unit, and will be responsible for the following duties:

    Assist in performing the day to day functions of the Travel and co-ordinate all travel related matters within UNSOS and UNSOM .
    Oversee the administration of all official travel, official shipments and incoming and outgoing shipments of personal effects, including the processing of requests for border clearance and the coordination of insurance coverage for all official and personal effects shipments.
    Oversee and review the work of junior Travel Assistants for accuracy and correct application of the relevant rules and regulations.
    Review travel claims and supporting documentation for completeness, accuracy, validity, and conformity with United Nations rules prior to forwarding them to the Finance Section.
    Create Travel related Funds Commitment documents and prepare the status of allotment and Funds Commitment Report using Umoja.
    Coordinate with the Finance Section, regarding reimbursement of travel which took place after the financial period was completed. Associate claims with travel authorizations or other obligation documents. Prepare amendments to existing obligation documents as and when required. Ensure validity of budget allotment and object expenditure codes assigned.
    Review the automated information management system and ensure that no claim is duplicated and that arrangements are made to collect charges for any deviation from the authorized itinerary and shipment allowance in excess of entitlements. Establish reimbursable amount for each item and prepare a memorandum to the Finance Section requesting payment for the costs of transportation and excess baggage.
    Plan and process travel related activities in respect of ATMIS personnel and other categories of non-staff from arrival to end of Tour of Duty. 
    Coordinate travel on Medical Evacuation and related entitlements 
    Coordinate repatriation of human remains
    Provide technical guidance on all travel category in line with the Service Level Agreement and Mission’s authorities. 
    Oversee the visa processes, provide Board of Inquiry and Audit responses; implement recommendations related to travel and payment of Uniformed Personnel entitlements. 
    Coordinate response to Mission and Senior leadership travel expenditures and compliances versus Mission Travel Budget.
    Communicate key policy changes to clients and all stakeholders without delay. 
    Supervise payment of Monthly Substance Allowances (MSA) and Budget projection of the approved strength for Government Provided Personnel (GPP) who are deployed to UNSOM in coordination with the Mission Budget and Finance Section; to be made available prior to the end of each six-month. 
    Train and coordinate with Travel/ Shipment Approvers (TSAs) at the Mission level 
    Perform Travel Processing Officer (TPO) tasks for the Missions.
    Oversee Entitlement and HR travel processes with RSCE Travel Service Line and ensure KPIs are full respected. 
    Ensure Official Business including emergency travels for Senior Managers and visiting VIPs are processed within existing policies
    Advise Staff Members on internal and external Travel process
    Advise clients, Uniformed and Civilian, and ensure strict implementation of Policy on Standard of accommodation for air travel.
    Advise CHRO and CORM on all staff and non-staff Travel related policies.
    Performs other duties as required.

    Competencies
    Professionalism:

    Extensive training in the Organization’s human resources management practices, policies and procedures, especially related to post management; skills in databases, ERP and other Human Resources Systems. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter.  Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.  Is motivated by professional rather than personal concerns.  Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

    Planning & Organizing:

    Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently

    Client Orientation:

    Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of product or services to client.

    Education

    High school or equivalent diploma is required.

    Job – Specific Qualification

    Technical or vocational certificate in the field of business administration or travel and related matters or related fields is  required.
    Certification in Travel (Local Process Expert) is desirable.
    Extensive training in human resources management practices, policies and procedures is desirable.

    Work Experience

    At least 8 years of progressively responsible experience in the field of travel related matters, preferably 3 years’ experience in the UN system is required.
    Experience in supervising Travel/Visa services, Uniformed and Government Provided Personnel is desirable.
    Experience in web based databases and  ERP Systems is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required.

    Apply via :

    careers.un.org

  • Manager, Service Monitoring & Improvement

    Manager, Service Monitoring & Improvement

    Description
    Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role of Manager, Service Monitoring & Improvement.
    Job Purpose Statement
    Responsible for looking at monitoring service delivery and championing process improvement initiatives to ensure the smooth and efficient operation of services. This role involves managing service quality assurance, data analytics for CX excellence, identifying areas for improvement, and implementing strategies to enhance the overall quality of services. This position reports to the Senior Manager, Service Excellence.
    Key Accountabilities

    Monitoring Service Performance: The manager is responsible for monitoring the performance of various services offered by the organization. This includes tracking key performance indicators (KPIs) such as service uptime, response times, customer satisfaction, and other relevant metrics.
    Issue Identification and Troubleshooting: When service-related issues arise, the manager is responsible for identifying the root cause of the problem and coordinating with relevant teams to resolve it promptly. This may involve collaborating with IT, customer support, or other departments.
    Data Analysis and Reporting: Analyzing service data is essential for identifying trends, potential bottlenecks, and areas for improvement. The manager should generate regular reports on service performance and present the findings to stakeholders and upper management.
    Process Improvement: The manager should continually assess service delivery processes and workflows to identify opportunities for optimization and streamlining. This may involve implementing industry best practices or adopting new technologies to enhance efficiency.
    Service Level Agreement (SLA) Management: Collaborating with stakeholders to establish SLAs for various services and ensuring that the organization meets these commitments. This involves setting realistic service targets and continuously monitoring performance against those targets. 
    Incident Management: When critical incidents occur, the manager should be involved in incident management, ensuring that proper protocols are followed, and the incident is resolved with minimal disruption to services. 
    Continuous Improvement Initiatives: Leading efforts to drive a culture of continuous improvement within the service delivery teams. Encouraging and supporting employees to come up with innovative ideas to enhance services. 
    Customer Feedback and Satisfaction: Gathering customer feedback, conducting surveys, and monitoring customer satisfaction metrics to understand customer needs and expectations better. Using this information to improve service offerings.
    Performance Reviews and Feedback: Providing regular performance feedback and conducting performance reviews for team members to ensure alignment with organizational goals and to identify opportunities for growth.

    Qualifications
    Education and experience

    Bachelor’s degree in a business-related field.
    A Master’s Degree is an added advantage.
    A strong understanding of service monitoring principles.
    Knowledgeable about service monitoring & process improvement, service quality assurance and use of dashboards for reporting.
    Demonstrated ability to design and deploy dashboards using best practice data analytics techniques, track CX Metrics and KPIs.

    Knowledge & Skills 

    Management abilities.
    Detail-oriented.
    Strong reporting skills for strategic decision making.

    Work Experience:

    Minimum of 8 years’ experience in a financial institution, with a minimum of 3 years in supervisory capacity.
    A track record of developing & implementing data driven dashboards, delivering continuous improvement in service delivery and tracking SLAs.

    General Competencies
    People            

    Employee satisfaction
    Employee coaching

    Customer Focus        

    Customer satisfaction
    Customer loyalty
    Channel satisfaction

    Business Systems & Infrastructure    

    Productivity Tracking
    Process review with customer impact in mind
    Process management

    Technical Competences

    Knowledge of Service Monitoring & Improvement Best Practice Standards: Service Quality Assurance and Data Analytics.
    Conceptual and Analytical Skills:  Ability to quickly grasp and understand systems and keen to detail. 
    Technology Skills: Knowledge of BI & Data Analytics tools and service monitoring systems.
    Business Process Management: Knowledge of business process improvement methodologies.

    Apply via :

    equitybank.taleo.net

  • Senior Branch Managers Relationship Manager – Mombasa

    Senior Branch Managers Relationship Manager – Mombasa

    Job Description

    Our client, an established commercial bank in Kenya and licensed by the Central Bank of Kenya is looking to hire Senior Branch Managers. The successful candidate will be responsible for Managing the daily operations of the branch with the purpose of maximizing profitability from products and services, meeting sales plans, attracting new customers and retaining existing ones, promoting a prestigious corporate image and acting as a valuable source of market intelligence.

    Location: Nairobi, Mombasa & Eldoret
    Job Responsibilities

    Develop the branch plan in alignment with the overall Consumer Banking strategy to achieve the budgeted targets and revenue growth within the set timelines.
    Monitor the daily performance of the Branch through financial reports on actual achievement versus target so that areas of unsatisfactory performance are identified and rectified promptly through uplifting team productivity.
    Focus on attracting new customers to bank in different segments (Wealth, Plus, Business Banking…etc) with quality portfolios and customer profiling requirements based on the bank’s strategy.
    Conduct joint sales calls with different branch staff to meet current / prospect key customers with the purpose of marketing a wide range of bank’s products, cross selling and deepening the relationship with those key customers.
    Compare the Bank’s different products and services against competitors to understand market trends and recommend changes that increase the bank’s competitive edge & increase market share.
    Authorize the processing of the secured assets facilities in addition to the Payroll Unsecured facilities application through the branch based on the authorized limit as part of their p privilege by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Ensure that all the authorized cases should be within the delegation authority matrix and the authorization must be post the documents review and customer’s data validation on CRM
    Promote and drive customer migration to more cost effective alternative delivery channels, to reduce cost and maximize efficiency.
    Maximize revenue through increasing fee generation, reducing operating costs and maintain the cost to income ratio within the limits set by the Consumer Management.
    Ensure that all Service standards set by the bank are applied by Branch staff.
    Ensure that all sales activities and customer interactions are logged on CRM
    Ensure that his/her team is acting on CRM leads generation by contacting and converting opportunities within predefined TAT and conversion/contact rate.
    Manage the Branch lobby traffic to reduce waiting time, interact with customers to ensure that the lobby is well handled, directed, are tended to in high traffic hours making sure that customers have positive feedback before they leave the branch premises, as well as managing any customer dissatisfaction.
    Ensure the customer complaints are handled at first point of contact with full ownership, escalating the case to relevant departments if requested and provide prompt feedback to Customers in a timely manner.
    Monitor the customer attrition rate, analyse the reasons and work on action plans to reduce attrition rate and retain valued customers.
    Ensure accuracy and completeness of Branch documentation, readily accessible on file, incorporating necessary analysis and checking to ensure correctness of data and adherence to set processes.
    Authorize the processing of the secured assets facilities application through the branch as part of their prerogatives by reviewing, assessing, validating and liability any other required checks to all the relevant documents of all requests.
    Declare full adherence of secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required checks such as: Legal Negative List, Collection List and Fraud List, Original and Scanned Documents, CBE Negative List and CBE Code List, FC- Sanctions screening lists. loan purpose and etc.
    Secured facilities authorization must be within the approved delegation matrix in order to proceed with the line facility booking
    Adhere to the bank Operating and Credit policies and procedures to minimize operational errors and losses.
    Rectify any Audit comments timely to mitigate any potential risk, ensuring the identification of the root cause to avoid future re-occurrence
    Declare full adherence of Payroll Unsecured / secured facilities credit risk policy and procedure by ensuring reviewing and validating all the required documents such as: Legal Negative List, Collection List and Fraud List, Original Scanned Documents, CBE Negative List and CBE Code List, loan purpose, Direct Debit and etc.
    Efficient implementation of the new hire on boarding process, providing staff with the requested coaching, training, logistics…etc.
    Setting the training plans for all staff in the branch with related department heads and ensure the efficiency of the training to business and implementation of training by trained employee.
    Implement effective and efficient rotation plan among the employees to increase the staff knowledge and create different levels of management and exchange knowledge at the branch level.
    Ensure the effective achievement of Branch objectives through careful objectives setting, managing performance, developing, coaching and motivating staff, assisting career development, providing formal and informal feedback and appraisal in order to maximize overall performance
    Ensure clear communication of the bank’s vision and strategy to all staff and explain how the branches contribute in achieving the overall bank’s objective
    Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal bank policies and code of conduct in order to maintain bank’s legal position and mitigate potential risk.
    Ensure full adherence and Implementation of the bank’s policies, procedures and controls covering Branch operations, Security information, confidentiality.

    Other Requirements

    Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.
    Minimum 8 years of relevant banking experience of which minimum 3 years should be in a Branch Manager or Premier Centre Manager position
    Excellent command of English, written and spoken
    Complete Knowledge of KYC, AML and compliance requirements
    Leading and Supervising Skills
    Planning and Organizing
    Thorough knowledge of branch budgeting and costing
    Strong Understanding of the market and competitor’s offerings
    Strong Portfolio management & Networking
    Client Focused & Target Oriented

    Deadline: 15 Dec, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Manager, Human Resource and Administration Manager, Supply Chain Management Manager, Internal Audit Manager, Legal Services

    Manager, Human Resource and Administration Manager, Supply Chain Management Manager, Internal Audit Manager, Legal Services

    REF: YEDF/MHRA/12/2023
    Purpose of Job:

    The job holder will provide human capital and administration services, planning, coordinating and implementing its policies, strategies, systems and processes aligned to the YEDF strategic objective and the local legislation.

    Job Description:
    Duties and responsibilities at this level will entail:

    Coordinate the formulation, review, harmonization and implementation of human resource and management policies, guidelines and regulations;
    Build capacity of Human Resource and Administration for effective execution of
    Human Resource and Administration functions;
    Develop Human Resource Management Plans to ensure effective succession management;
    Ensure institutionalization of performance management including performance appraisal system;
    Interpret and advise on Human Resource and Administration policies and regulations;
    Monitor the implementation of Human Resource and Administration policies, rules and regulations and analyze their impact on staff;
    Facilitate Human Resource planning, communication, discipline, employee relations, remuneration and staff welfare;
    Oversee the development and maintenance of an up-to-date human resource and administration database;
    Spearhead the monitoring, evaluation and auditing or human resource and administration activities and programmes; and
    Prepare and oversee Board papers relating to Human Resource and Administration
    Function for deliberation and decision making by the Board.

    Job Specifications:
    For appointment to this grade, an officer must have:

    A minimum period of eight (8) years relevant work experience three (3) of which should have been in Management;
    Higher Diploma in Human Resource Management or equivalent qualification from a recognized institution;
    Bachelor’s degree in any of the following disciplines: Human Resource Management/Development, Public Administration, Business Administration/Management, Political Science/Government or equivalent qualification from a recognized institution;
    Master’s degree in Human Resource Management/Development, Human Resource
    Planning and Development, Business Administration/Management, Public Administration or equivalent qualification from a recognized institution;
    Management Course lasting not less than four (4) weeks from a recognized institution;
    Membership to a professional body;
    Computer proficiency; and
    Demonstrate a high degree of professional competence, managerial and administrative capability as reflected in work performance and results.

    go to method of application »

    Interested candidates should send applications (with reference number clearly indicated on the envelope) to:
    The Chairperson
    Youth Enterprise Development Fund Board 4th Floor, Renaissance Corporate Park
    Upper Hill,
    P. O Box 48610-00100
    Nairobi
    Applications must include:Applications, must be received not later than 5.00 p.m. on 20th December, 2023.
    Only shortlisted candidates will be notified. Canvassing will automatically lead to disqualification.
    Successful applicants will be required to provide clearance certificates from the following bodies:
    Kenya Revenue Authority
    Directorate of Criminal Investigation
    Higher Education Loans Board
    Ethics and Anti- Corruption Commission
    Credit Reference Bureau.

    Apply via :

  • Finance Officer – Partner Support

    Finance Officer – Partner Support

    ROLE PURPOSE:

    The overall objective of the position is to monitor and oversee local implementing partner projects, handling budgets, quality assurance of budgets and financial reports in an efficient and appropriate way according to donor requirements and DCA internal procedures. The postholder will ensure that DCA’s partners – a blend of local & national CBOs, NGOs, social enterprises and private sector actors – are provided with sufficient financial information to support their decisions, leading to improvement of quality project implementation.

    KEY AREAS OF ACCOUNTABILITY:
    Financial Management Systems:

    Manage the disbursement of funds to partners in line with payment schedules and any other requirements.
    Review and validate spending plans from partners against reported expenditures, following-up as needed.
    Ensure that financial monitoring and spot check visits to partner offices is conducted according to DCA requirements and standards.
    Ensure monitoring visit plans are drafted and submitted ahead of partner visits and share monitoring visit reports and actions in a timely manner to partners and relevant DCA staff.
    Participate in case management meetings with the programme, finance, ProLog and other staff to respond to regular issues as they arise within partner management and ensure properly coordinated and managed responses to partner issues as they arise.
    Ensure that a sound, accurate and organized e-filing / archiving system is in place, both hard and soft (electronic) copies for all partner financial reports and their supporting documents.

    Financial Reporting:

    Ensure proactive communication with partners about the submission of their financial reports according to terms of their cooperation agreements.
    Ensure tracking of partner submission of financial reports, communicating delays to the Head of Finance & Support Services (HoFSS)
    Verify partners’ financial reports, transactions and supporting documentation, making sure that expenses are reasonable, allowable, and allocable to the approved budget and comply with DCA / donor’s regulations.

    Fraud Risk Mitigation and Response:

    Ensure partner financial risk assessments are maintained and updated.
    In case of suspicions of fraud, ensure the case is addressed as per DCA’s policy.

    Training and Capacity Building:

    Ensure relevant financial assessment is conducted for all new partners – using a due diligence passporting approach if/as relevant – as well as update the financial assessment for all existing partners, on annual basis. Report to the HoFSS on the findings and provide recommendations for improvement.
    Identify financial management capacity gaps and training needs assessments for both finance and non-finance partner staff and provide hands on support and training for proper and effective use of resources.
    Conduct support to partner offices to reconcile accounting records and provide relevant technical support as required.
    Support in developing risk management action plan and suggest corrective actions to address/mitigate risks identified during the partner assessment process.
    Design, update and deliver financial management training for partners’ staff to build the organizational capacity of partners.
    Conduct finance and general compliance monitoring visits to partners and prepare monitoring report and action plan to share with partners and the HoFSS in a timely manner for each visit.

    Quality Assurance

    Quality assurance or prepare project budgets in relation to new proposals, for donors and partners, in collaboration with relevant DCA programme staff and implementing partners and ensure that requirements are met.
    Maintain an overview of the finance need for all partner projects and provide information to HoFSS/Head of Programme (HoP) in case of changes.
    Ensure appropriate communication with relevant DCA programme staff and implementing partners for finance inputs to new proposals.
    Prepare budget overviews for all approved projects.
    Prepare budget and fund transfers to plan in Maconomy for all approved projects.
    Transfers to partners and follow-up with HQ Group Finance team.
    Perform financial tasks in the accounting system Maconomy.

    Audit & administration

    Participate in Partner audits and ensure all grants are audited as per the donors’ rules and regulations.
    Conduct pre-audit review meetings and support partners to ensure DCA-funded projects are audit ‘ready’.
    Ensure that any actions or recommendations included in management letters resulting from any audits are followed up by partners and reconciled.
    Upload signed copies of partners’ audit reports on intranet.
    Upload other relevant finance documents on intranet.
    Ensure compliance with donor regulations, DCA rules and local government regulations.
    Prepare asset handover notes at the end of the project period.

    Other

    Attend finance meetings as well as operations taskforce or finance/programme meetings, and general staff meetings.
    Improve and maintain good and close communication between implementing partners, programme team and DCA finance team.
    Any other task given by Head of Finance & Support Services or Head of Programme.
    Provide assistance with requests from DCA headquarters as directed by the International Finance Unit

    The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
    Experience and qualifications:

    Bachelor’s degree in Business Administration, Finance or Accounting (or related degree).
    Certified Accountant Qualification coupled with eight years’ relevant experience will be considered in lieu of Bachelor’s degree.
    Minimum five years of practical experience in financial management.
    At least three years of experience working in a role providing financial support to partners.
    Highly collaborative and able to establish positive working relationships with partners to maximize cooperation and productivity.
    Must be able to maintain highest level of confidentiality regarding work-related information and data.
    Excellent communication skills.
    Proven experience in managing budgets of varying sizes.
    Advanced proficiency in Excel.
    Experience working with Automated accounting and Finance Software.
    Proven ability to work under pressure and meet deadlines.
    Excellent financial and analytical skills.
    Ability to work in multi-cultural environment and a good team player.

    Apply via :

    dca-1.career.emply.com

  • Finance Officer – Partner Support Finance Officer

    Finance Officer – Partner Support Finance Officer

    ROLE PURPOSE:

    The overall objective of the position is to monitor and oversee local implementing partner projects, handling budgets, quality assurance of budgets and financial reports in an efficient and appropriate way according to donor requirements and DCA internal procedures. The postholder will ensure that DCA’s partners – a blend of local & national CBOs, NGOs, social enterprises and private sector actors – are provided with sufficient financial information to support their decisions, leading to improvement of quality project implementation.

    KEY AREAS OF ACCOUNTABILITY:
    Financial Management Systems:

    Manage the disbursement of funds to partners in line with payment schedules and any other requirements.
    Review and validate spending plans from partners against reported expenditures, following-up as needed.
    Ensure that financial monitoring and spot check visits to partner offices is conducted according to DCA requirements and standards.
    Ensure monitoring visit plans are drafted and submitted ahead of partner visits and share monitoring visit reports and actions in a timely manner to partners and relevant DCA staff.
    Participate in case management meetings with the programme, finance, ProLog and other staff to respond to regular issues as they arise within partner management and ensure properly coordinated and managed responses to partner issues as they arise.
    Ensure that a sound, accurate and organized e-filing / archiving system is in place, both hard and soft (electronic) copies for all partner financial reports and their supporting documents.

    Financial Reporting:

    Ensure proactive communication with partners about the submission of their financial reports according to terms of their cooperation agreements.
    Ensure tracking of partner submission of financial reports, communicating delays to the Head of Finance & Support Services (HoFSS)
    Verify partners’ financial reports, transactions and supporting documentation, making sure that expenses are reasonable, allowable, and allocable to the approved budget and comply with DCA / donor’s regulations.

    Fraud Risk Mitigation and Response:

    Ensure partner financial risk assessments are maintained and updated.
    In case of suspicions of fraud, ensure the case is addressed as per DCA’s policy.

    Training and Capacity Building:

    Ensure relevant financial assessment is conducted for all new partners – using a due diligence passporting approach if/as relevant – as well as update the financial assessment for all existing partners, on annual basis. Report to the HoFSS on the findings and provide recommendations for improvement.
    Identify financial management capacity gaps and training needs assessments for both finance and non-finance partner staff and provide hands on support and training for proper and effective use of resources.
    Conduct support to partner offices to reconcile accounting records and provide relevant technical support as required.
    Support in developing risk management action plan and suggest corrective actions to address/mitigate risks identified during the partner assessment process.
    Design, update and deliver financial management training for partners’ staff to build the organizational capacity of partners.
    Conduct finance and general compliance monitoring visits to partners and prepare monitoring report and action plan to share with partners and the HoFSS in a timely manner for each visit.

    Quality Assurance

    Quality assurance or prepare project budgets in relation to new proposals, for donors and partners, in collaboration with relevant DCA programme staff and implementing partners and ensure that requirements are met.
    Maintain an overview of the finance need for all partner projects and provide information to HoFSS/Head of Programme (HoP) in case of changes.
    Ensure appropriate communication with relevant DCA programme staff and implementing partners for finance inputs to new proposals.
    Prepare budget overviews for all approved projects.
    Prepare budget and fund transfers to plan in Maconomy for all approved projects.
    Transfers to partners and follow-up with HQ Group Finance team.
    Perform financial tasks in the accounting system Maconomy.

    Audit & administration

    Participate in Partner audits and ensure all grants are audited as per the donors’ rules and regulations.
    Conduct pre-audit review meetings and support partners to ensure DCA-funded projects are audit ‘ready’.
    Ensure that any actions or recommendations included in management letters resulting from any audits are followed up by partners and reconciled.
    Upload signed copies of partners’ audit reports on intranet.
    Upload other relevant finance documents on intranet.
    Ensure compliance with donor regulations, DCA rules and local government regulations.
    Prepare asset handover notes at the end of the project period.

    Other

    Attend finance meetings as well as operations taskforce or finance/programme meetings, and general staff meetings.
    Improve and maintain good and close communication between implementing partners, programme team and DCA finance team.
    Any other task given by Head of Finance & Support Services or Head of Programme.
    Provide assistance with requests from DCA headquarters as directed by the International Finance Unit

    The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
    Experience and qualifications:

    Bachelor’s degree in Business Administration, Finance or Accounting (or related degree).
    Certified Accountant Qualification coupled with eight years’ relevant experience will be considered in lieu of Bachelor’s degree.
    Minimum five years of practical experience in financial management.
    At least three years of experience working in a role providing financial support to partners.
    Highly collaborative and able to establish positive working relationships with partners to maximize cooperation and productivity.
    Must be able to maintain highest level of confidentiality regarding work-related information and data.
    Excellent communication skills.
    Proven experience in managing budgets of varying sizes.
    Advanced proficiency in Excel.
    Experience working with Automated accounting and Finance Software.
    Proven ability to work under pressure and meet deadlines.
    Excellent financial and analytical skills.
    Ability to work in multi-cultural environment and a good team player.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager, Data Analytics & Visualization National/International

    Senior Manager, Data Analytics & Visualization National/International

    Primary Purpose:

    The Senior Manager, Data Analytics & Visualization is responsible for ensuring that all departments at CWS Africa have a robust strategy for using data to increase the efficiency and effectiveness of their work across the organization.
    The position oversees the Data Integrity team at RSC Africa, which includes data analysts focused on boththe Resettlement Support Center’s work within the U.S. Refugee Admissions Program (USRAP) as well as administrative support functions. The Senior Manager oversees the production of regular statistical reports and is responsible for their data quality, coordinating with the Refugee Processing Center (RPC) to build and utilize filters in the START database and/or Tableau reports as appropriate. They are also responsible for helping the RSC to “tell the story” of resettlement processing in sub-Saharan Africa through data visualization that allows staff and stakeholders to understand the meaning behind the data.

    Key relationships:
    Internal to CWS

    RSC Director
    Deputy Director, RSC Program Implementation
    Deputy Director, RSC Program Development and Quality
    Deputy Director of Administration
    Associate Director, Strategic Planning
    Associate Director of RSC Programs – East and Southern Africa
    Associate Director of RSC Programs – Great Lakes, West and Central Africa
    Associate Director, Program Compliance
    Senior Manager, Projections and Pipeline
    Senior Manager, Monitoring, Evaluation, and Learning (MEAL)
    START Systems Solutions Champion
    START Policy Manager
    Associate Director for Refugee Processing

    External

    RPC

    Working Environment

    Office and/or work from home environment.
    Periodic travel to the field as may be required.

    Core Job Responsibilities:
    Leadership and Management (30%)

    Participate in and provide input in strategic planning conversations to achieve RSC Program goals.
    Engage in effective team management as per CWS expectations, including: ensure policies, procedures, and culture are understood and abided by; provide clear expectations, managing performance, yearly performance evaluations, and coordinating proper use of benefits; providing coaching and corrective action plans as needed; effective communication; maintaining accurate job descriptions; ensuring a safe and professional work place; and promoting safe-space, open door, and escalation policies.
    Coordinate programmatic inputs to the annual RSC budgeting process by analyzing existing systems and frameworks to bring insight to the larger program framework and proposal, including to anticipate staffing and resource needs to meet targets.
    Monitor effective and appropriate use of resources across the country/sub-region-specific team within the approved budget.
    Determine and apply cost saving measures to ensure program sustainability.

    Program Administration (10%)

    Oversee development of work plans, their implementation and reporting for the Data Integrity unit reporting to this position.
    Track progress towards achievement of established annual goals and objectives.
    Coordinate the deployment of staff and resources to ensure timely and efficient work output, in coordination with Programs Management.
    Oversee data analysts’ work on report requests and other tickets submitted through ServiceDesk.

    Representation (10%)

    Maintain effective relationships with RSC Africa/USRAP partners, including BPRM, RPC and domestic Resettlement Agencies.
    Ensure partner communication is professional, timely and proactive.
    Occasionally meet with PRM/USRAP partners and represent CWS/RSC Africa on processing or other programmatic matters.
    Ensure staff are professional when representing CWS/RSC Africa to refugees, partners, the funder, and colleagues.

    Compliance (15%)

    Ensure all functions within the team, particularly those dealing with applicant PII (Personally Identifiable Information), strictly adhere to DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures.
    Develop, implement, and disseminate internal standard operating procedures (SOPs) for processing refugees eligible for the US Refugee Admissions Program in sub-Saharan Africa.
    Provide input on effects of external policy updates on the department’s internal SOPs and workflow and implement changes due to these updates.
    Ensure timely and accurate reporting of suspected fraud, malfeasance, and data breaches and report any identified areas of significant compliance risk for the RSC Africa program.
    Coordinate regular departmental process reviews to compare requirements vs. current processing and outputs and implement process changes based on the outcome of the process reviews.
    Conduct QCs and job function observations of staff, and oversee team QC efforts, to ensure compliance is met and identify areas of improvement or training needs. Provide feedback to staff and/or other departments.

    Data Management and Analysis (30%)

    Identifies opportunities within the RSC to enhance data visualization and understanding.
    Works closely with the Data Integrity Manager and team to develop reports which monitor staff efficiency and data entry accuracy for overall quality control and improvement.
    Develops and implements department-specific pipeline analysis reports to inform workload and staffing projections, and to anticipate future workloads.
    Oversees all standard and ad hoc reports generated by DI staff and monitor for accuracy, precision, and timely distribution.
    Assists the Senior Manager, Projections and Pipeline as needed with annual and monthly projections to inform Programs and departmental priorities.
    Establishes and maintains effective communication systems regarding data within the department and other program departments. Ensures effective use of linkages within the MS365 environment to streamline the sharing of data.
    Coordinates with other Programs departments, as needed, to efficiently allocate staff resources; and collaborates with other Programs departments for improved processing efficiency across the division.

    Additional Roles and Responsibilities (5%)

    US passport holders may be required to facilitate DNA collection.
    Any other duties as assigned.

    Qualifications:
    Experience:

    8 years of relevant paid work experience is required, with experience in the USRAP preferred.
    3 years of direct supervisory experience, including at least 1 year supervising managers with direct reports, with responsibility for hiring, evaluating performance, administering corrective action and directing day-to-day work, is required.
    Demonstrated management experience, to include administrative and program management, with a refugee serving/processing agency(s) preferred.
    Experience with data visualization software such as Tableau or Power BI is required.

    Skills:

    Strong analytical skills and excellent report-generation skills with the ability to understand, process and document information for a variety of audiences.
    Strong supervisory skills and understanding of performance management systems.
    Excellent organizational and time management skills.
    Advanced computer knowledge, specifically with MS Access, MS Outlook, MS Excel and other statistical analysis programs.
    Strong English communication skills, both oral and written.

    Education & Certifications:

    Bachelor’s Degree in a related field required, or four (4) years of paid work experience in lieu of a Bachelor’s Degree required.
    Master’s Degree preferred.

    Abilities:

    Work and make decisions independently and contribute to overall operations of RSC Africa at management levels;
    Maintain a high performance standard with attention to detail, completing tasks within set timeframes;
    Exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
    Deal effectively and courteously with a large number of associates, outside agencies, refugees, and members of the general public;
    Manage large and diverse workload under pressure with competing priorities.
    Maintain the integrity of official records;
    Analyze and solve complex problems and make sound decisions;
    Work with minimal supervision;
    Be flexible with changing of daily duties as needed;
    Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).

    Apply via :

    local-careers-cwsglobal.icims.com

  • Consortium Finance Manager

    Consortium Finance Manager

    ROLE PURPOSE:

    The Consortium Finance Manager will support a Consortium of partners implementing an EU funded project titled ‘Strengthening integrated Peace, Resilience and Disaster Risk Reduction for cross-border communities in the Karamoja Cluster’ by ensuring the financial and grants management and information systems are in place and functional. The Consortium Finance Manager will be responsible for implementing an inter-agency fraud risk prevention, mitigation and response plan. The position is responsible for receiving and reviewing partner expenditures and reports; preparing consolidated financial reports for the donor, and; coordinating local expense verification reports.

    SCOPE OF ROLE:
    Reports to: Consortium Project Manager (CPM); dotted line into International Finance (IF) Advisor
    Staff reporting to this post: None
    Role Dimensions: 

    The role-holder will work closely with Finance and Grants colleagues in DCA Country Offices, implementing partners in the three countries, and in DCA’s Global Partnerships & Resource Mobilisation (GPRM) and International Finance (IF) Units.

    KEY AREAS OF ACCOUNTABILITY:
    Financial Management Systems:

    Responsible for managing the disbursement of funds to partners in line with payment schedules and any other requirements.
    Review and validate spending plans from partners against reported expenditures, following up with sub-awardees as needed.
    Submit summary of reported expenditures and spending plans to the CPM, outlining follow-up steps.
    Ensure the financial monitoring and spot check visits to DCA and partner offices is conducted according to DCA requirements and standards.
    Ensure monitoring visit plans drafted and submitted ahead of visits to the CPM to review and share monitoring visit reports in a timely manner to DCA COs and partners.
    Participate in case management meetings with the programme, finance, ProLog and other staff to respond to regular issues as they arise within partner management and ensuring properly coordinated and managed responses to DCA CO and partner issues as they arise.
    Ensure that a sound, accurate and organized e-filing / archiving system is in place, both hard and soft (electronic) copies for all financial reports and their supporting documents.
    In coordination with the CPM, develop or revise sub-awardee financial templates (including reporting templates and other documents, as needed).

    Financial Reporting and Coordination of Expense Verification (EVR):

    Ensure proactive communication with DCA COs/partners about the submission of their financial reports according to terms of their cooperation agreements.
    Ensure tracking of DCA/partner submission of financial reports, communicating delays to the CPM
    Verify DCA and partners’ financial reports, transactions and supporting documentation, making sure that expenses are reasonable, allowable, and allocable to the approved budget and comply with donor’s regulations.
    Consolidation of financial reports incl. EVR into one report for submission to HQ and donor.
    Respond to questions that arise from the HQ IF Unit regarding submitted financial reports.
    Prepare budget vs actuals to inform ongoing grants review within the CMU and to identify deviations in implementation progress and flag delays / requests for support to the CMU.
    Review all DCA and partner sub-awardee budget modifications in coordination with the CPM, ensuring clear action points for follow-up are communicated.
    Provide updates to Senior Management on financial progress, risks, status.
    Work with the DCA’s internal audit focal point(s) and partner organisations to ensure the project is sufficiently audit ‘ready’.
    Ensure that any actions or recommendations included in management letters resulting from any audits are followed up and reconciled.
    Coordinate donor audits and expense verification.
    In coordination with Group Finance at HQ, coordinate directly with local auditors on an ongoing basis to ensure timely submission of interim reports supported by EVRs.

    Fraud Risk Mitigation and Response:

    In coordination with the Implementing Partners, Country Directors, DCA’s internal audit focal point(s) and the CPM, develop a fraud risk mitigation and response policy.
    Ensure the financial risk assessment is maintained and updated.
    In case of suspicions of fraud, ensure the case is addressed as per DCA’s policy.

    Training and Capacity Building:

    Ensure relevant financial assessment is conducted for all new partners, as well as update the financial assessment for all existing partners, on annual basis. Report to the CPM on the findings and provide recommendations for improvement.
    Identify financial management capacity gaps and training needs assessments for both finance and non-finance partner staff and provide hands on support and training for proper and effective use of resources.
    Conduct support to field offices and partner offices to reconcile accounting records and provide relevant technical support as required.
    Support in developing risk management action plan and suggest corrective actions to address/mitigate risks identified during the partner assessment process.
    Design, update and deliver financial management training for partners’ staff, working closely with HQ and CO finance focal points on the training materials according to the needs in order to build the organizational capacity of partners.
    Conduct finance and general compliance monitoring visits to partners together with CO finance focal point(s) and prepare monitoring report and action plan to submit to the relevant CDs and CPM and share with partners in timely manner for each visit.

    Donor Compliance and Grants Management

    Ensure that the project is implemented in line with donor policies and compliance corresponding to finance and grants management (for example, budget line flexibility adhered to, expenditures eligible in line with policy etc.)
    Take the lead on the finance section of the Grant Kick-off, Review and Closing meetings, making sure that the partners are fully aware of donor regulations, all financial reporting requirements in terms of required documentation, reporting templates and deadlines.

    Other

    Provide assistance with requests from DCA headquarters as directed by International Finance Unit.
    Any other duties as assigned by the Consortium Project Manager and DCA Group Finance and GPRM colleagues. The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

    Experience and qualifications:

    Bachelor’s degree in Business Administration, Finance or Accounting (or related degree).
    Certified Accountant Qualification coupled with eight years’ relevant experience will be considered in lieu of Bachelor’s degree.
    Minimum six years of progressive international practical experience in financial management
    At least three years of experience working with INGOs.
    Prior work experience in financial management of EU funded development programmes
    Minimum three years of experience in team management.
    Highly collaborative and able to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
    Must be able to maintain highest level of confidentiality regarding work-related information and data.
    Excellent communication skills.
    Proven experience in managing large budgets.
    Advanced proficiency in Excel.
    Experience working with Automated accounting and Finance Software.
    Proven ability to work under pressure and meeting deadlines.
    Excellent financial and analytical skills.
    Ability to work in multi-cultural environment and a good team player.

    Preferred:

    An understanding of relevant financial legislation, policies and procedures related to the project in the context of EU funding.
    Previous experience in risk identification, mitigation and managing in projects funded by the European Commission.

    Apply via :

    dca-1.career.emply.com

  • Head of Data, Kenya Marketing Manager (Kenya)

    Head of Data, Kenya Marketing Manager (Kenya)

    About the role

    Moniepoint Kenya is seeking an innovative and strategic leader to join our growing firm as the Head of Data. As the Head of Data, you will be instrumental in shaping our data strategy and driving data-driven decision making across the organization. You will lead a team of data professionals to utilize the power of data to unlock insights, create innovative solutions, and drive growth across the firm and in the fintech industry.

    Location: Nairobi (Full time)
    What you’ll get to do

    Collaborate closely with our CXO, leadership team, and business leaders to shape our data-driven growth strategy
    Develop and maintain strong relationships with C-level executives and business leaders.
    Act as an ambassador for data-driven decision-making within the company, ensuring that insights are shared and acted upon across departments
    Lead the design and implementation of data governance frameworks and quality standards to ensure data accuracy, consistency, and compliance
    Drive business results through analytics and insights while promoting a data driven culture across the organization
    Define and track key performance indicators to measure the effectiveness of data initiatives
    Continuously analyze and optimize data processes to improve efficiency and accuracy
    Demonstrate excellent project management and stakeholder management skills, with the ability to influence and collaborate at all levels of the organization

    To succeed in this role, we think you should have

    Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field
    Proven track record of 8+ years in data-related roles, with at least 3-5 years in data leadership positions (building and coaching a team of data analysts, data engineers, and data scientists)
    Exceptional expertise in data architecture, database design and data warehousing
    Proficiency in data analytics tools, languages (SQL, Python, R), and data visualization tools (Tableau, PowerBi, ect.)
    Strong understanding of fintech industry (e.g. Payments, Lending, etc.), trends, technologies, and regulator landscape is a plus
    Excellent leadership, communication, and collaboration skills
    Entrepreneurial mindset with the ability to thrive in a fast-paced environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :