With the following qualifications
Bachelors degree in marketing or related field
3-5 Years of exprience working as a marketer in a tertiary Institution
Excellent skills in creating and using digital content
Send appication letter, CV & academic credentials to principal@cascade.ac.ke
By 5th April 2024
Apply via :
principal@cascade.ac.ke
Job Summary
To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.
Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.
Drive implementation of business and service strategies, deliver Retail and Business Banking performance and growth targets in the branch.
Maintain high level of bank standards and management controls to achieve operational & Controls rigor excellence, through strict adherence to operations and compliance policies and guidelines.
Establish a high-performance culture amongst the branch team.
Job Description
Key Accountabilities (Duties & Responsibilities)
Business Growth –Time Split 60%
Implement business strategic initiatives, create ownership of the branch performance targets. Agree branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation and Returns.
Diligently monitor branch business performance and make adjustments to the execution strategies accordingly.
Manage branch portfolio risks in line with the bank’s portfolio appetite.
In conjunction with the Regional manager and products development, conduct product review and product development through constant feedback from the market.
Collaborate and coordinate the development and implementation of sales initiatives with other business functions such as CIB, Asset Finance, Bancassurance, Lead generation team to maximize on cross selling opportunities
Conduct market intelligence to identify new market opportunities, customer trends, existing geographical strength, emerging government directives and changes in policy by regulators.
Manage borrowing and non-borrowing accounts in the branch to enhance customer loyalty and retention.
Harness existing staff potential and create new competencies in order to achieve competitive advantage.
Lead the branch team to achieve its customer retention objectives, Transaction migrations from the counter to alternate channels, balance sheet growth goals and acquisitions. Support will include Achieving branch sales targets as well as participating and leading sales activations
Establish firm relationships with Top 200 clients and business influencers in the local area.
Provide regular feedback to staff (individual/corporate) on performance (Sales, NPS etc.).
Provide clear direction and guidance to branch staff on business objectives, translating and prioritizing them into business performance measures at branch level.
Ensure proper controls, processes & procedures are adhered to at all times as per the laid down Absa bank policies.
At all times, ensure branch is opened and closed as per the approved regulatory timelines. Operations staff are ready and equipped to serve customers. This includes opening and closing branch batch on the core banking system.
Branch must maintain the look and feel as per the Absa bank standards.
Ensure that Absa Bank’s policies are adhered to at all times when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is observed at all times.
Ensure all relevant system reports are printed, appropriately reviewed, signed off on timely basis and filed as per Absa Records Management policy.
Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.
In conjunction with the Branch Operation Lead – BOL, you are responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:
Branch expenditure.
Equipment maintenance.
Overtime approvals.
Stationery consumption, telephones, electricity, water, travel etc.
Staff costs
Sundry losses
Ensure compliance with operational, Security, controls and process risks requirements to avoid losses and prevent fraud arising from operational lapses and to protect Bank and customer assets.
Ensure that the branch achieves a minimum of Satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
Ensure that relevant approvals for all transactions are sort at all times as guided in the laid down policies.
Internal Controls, Governance, Processes & Procedures – Time Split 15%
Ensure proper controls, processes & procedures are adhered to at all time as per the laid down Absa bank policies through the BOL.
At all times, through the BOL, ensure branch is compliant with all regulatory requirements i.e. opened and closed within the approved regulatory timelines, all approved licenses are in place and up to date etc.
Ensure that Absa Bank’s policies are adhered to at all times when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is observed at all times.
Ensure all relevant system reports are printed, appropriately reviewed, signed off on timely basis and filed as per Absa Records Management policy.
Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.
Responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:
Branch expenditure.
Equipment maintenance.
Overtime approvals.
Stationery consumption, telephones, electricity, water, travel etc.
Staff costs
Sundry losses
Ensure compliance with operational, Security, controls and process risks requirements to avoid losses and prevent fraud arising from operational lapses and to protect Bank and customer assets.
Ensure that the branch achieves a minimum of Satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
Ensure that relevant approvals for all transactions are sort at all times as guided in the laid down policies.
Ensure all fees and commissions due to the bank are collected.
Drive quality sales through actioning of unfunded accounts, uncollected credit cards and delinquency.
Ensure Data privacy policies are adhered to at the branch at all times.
Customer Experience -Time split 15%
Branch must maintain the look and feel as per the Absa bank standards.
Ensure excellent customer experience is maintained at all times.
Ensure set TAT is achieved at all times.
Appraise and promptly act on customer issues /complaints escalating as necessary to ensure timely resolution.
Ensure set TAT on response to customer queries on phone, email or by letters is strictly adhered to.
Ensure customer data is up to date.
Ensure branch NPS score are maintained as per the set standards
Co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise leadership for improvements
Provide leadership around customer experience at the branch
Monitor the counter service to ensure customers are served within acceptable waiting time.
Capacity Building & People Management 10%
Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations and effective succession opportunities to ensure maximum productivity.
Help in resource planning, setting performance objectives and measures of success for direct reports and providing regular feedback on performance.
Provide leadership by constantly offering training and guidance on the colleague’s expectations. Adequate coaching and mentoring of branch staff.
Effectively manage, mobilize and coordinate branch resources (Staff, equipment, safe environment etc.) to achieve the common goals.
Ensure the assigned e-learning and internal training activities for self and direct reports is undertaken within set timelines.
Determine and manage Training Needs Analysis and Succession plans for direct reports and ensure they do the same for all their staff
Manage performance/disciplinary issues/grievances for branch staff
Management of leave/sickness
Role/person specification
Preferred Qualification
University degree in a relevant discipline or relevant experience to compensate, post graduate qualifications will be an added advantage.
Preferred Experience
At least 5 years Banking / Financial Services experience out of which at least 3 years in branch management with good track record of performance.
Prior experience in the banking industry; including experience in supervisory or managerial positions.
Knowledge and Skills
Strong leadership, managerial, and interpersonal skills necessary to effectively lead and motivate teams, collaborate with stakeholders, and drive change within the branch.
Strong leadership and Managerial Skills.
Demonstrate effective communication skills, problem-solving abilities, and the capacity to motivate and develop staff.
A solid understanding of financial products and services offered by the bank
knowledgeable about lending procedures, investment options, regulatory compliance, risk management, and customer relationship management.
A solid track record of achieving sales targets, & the ability to drive sales and deliver excellent sales target set by the bank.
A good understanding of banking regulations, compliance requirements, and risk management practices to ensure that the branch operates within legal and ethical boundaries.
Up to date knowledge of competitor and market activity in local area
Detailed working knowledge of operational and credit risk policies and procedures for both Retail and Business Banking segments
Ideal Job Competencies
Technical Competencies
Technology Skills: Knowledge of computerized banking applications and spreadsheets
Conceptual and analytical skills: Ability to quickly grasp and understand systems and keen to details
Risk management: Ability to anticipate and mitigate risk by implementing appropriate risk management policies for the bank
Compliance and Regulatory Framework: Top incision understanding of the regulatory issues, reporting and operational requirement as provided by CBK, KBA, KRA etc.
Basic Credit Skills: Good knowledge of personal and business credit underwriting and portfolio management
Audit standards & Legislation: Good knowledge of International Accounting and Audit Standards, and Legislation
Knowledge of Banking and Business Operations: Knowledge of all the Banks operations and processed and excellent knowledge of bank policies and procedures to consistently achieve the required compliance standard.
Behavioural Competencies
Results and achievements oriented
Strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others he/she leads to optimize employee productivity. Ability to effectively plan and monitor the branch performance using defined system and processes.
Leadership and Management Skills
Ability to identify, nurture and grow talent for self and others. Capability to mentor and manage changes. Self-empowerment to enable development of open communication. Teamwork and trust that are needed to support performance and customer service-oriented culture
Communication & Interpersonal Skills
Well-developed oral and report-writing skills, ability to work with, coach and mentor staff
Negotiation & Selling Skills
Must be a good negotiator, particularly in changing behavior and work practices but always win/win. Negotiate with customers on product offering to grow customer numbers/value and product uptake
Human Resource Management Skills
Leadership skills, team building and ability to train, develop, lead and build motivated teams
Personal Ethics
Must be honest, fair, just but firm with self, and of high integrity
Relationship Management
Managing colleague and client relationships so as to ensure excellent customer experience leading to value add to the customer and increase in the Banks share of wallet
Conscious of banks reputation
Protect and enhance the banks reputation.
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Role Summary
The Finance Officer will maintain sound financial and accounting systems and controls for Badili Africa The role entails performing day-to-day financial accounting tasks including, processing payments, filing, and document retrieval, providing data for report preparation and data input in budgeting, financial accounting, and reporting of assigned grants.
Responsibilities
General accounting tasks, including reconciling and maintaining balance sheet accounts and general ledger operations, preparing journal entries, preparing monthly closing and financial reports, and preparing account/bank reconciliations.
Perform finance analysis, reporting, and management tasks.
Oversee the validation of transactions and verification of their overall impact on the general accounts.
Lay down and validate the accounting systems and tools.
Review financial paperwork and procedures, provide recommendations, and make necessary changes.
Ensure all expenses are within the assigned project budget and verify the completeness of all required supporting documentation for all payment vouchers.
Prepare payments, and bank transfers and do the bank transactions.
Produce periodic financial reports and other financial documents for the management of Badili Africa following the prevailing policies and procedures.
Ensure timely and accurate monthly and year-end closure of accounts, including bank reconciliation, and submit reports to the Executive Director as per prescribed deadlines.
Prepare invoices to the projects for services and cost share.
Ensure account receivables and payables activities are performed accurately and timely.
Prepare and coordinate financial audits.
Update the Executive Director on the financial status of the organization.
Assist the Program Officer in reviewing budget program budgets.
Ensure proper and complete documentation and filing for easy retrieval of all accounting-related documents.
Identify and provide feedback and suggestions to management related to improvements to Badili Africa policies, procedures, processes financial systems, and related programs;
Perform other duties as assigned by the Executive Director.
POSITION QUALIFICATIONS
Education
A Bachelor’s degree in Accounting or a related field.
CPA II or equivalent professional level.
Experience
Atleast 3-5 years experience in Accounting/financial management; payroll, purchase ledger, and cash/bank reconciliations, preferably in an NGO setting.
Good working knowledge of computer packages including word processing, spreadsheets, PowerPoint, and Quickbooks systems accounting packages.
Strong working computer skills especially in accounting packages.
Demonstrated ability to work effectively and ethically in a fast-paced environment with diverse teams including technical and administrative staff and consultants.
Skills
Highly developed interpersonal and communication skills including influencing, negotiation, and coaching.
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
Strong results orientation, with the ability to challenge existing mindsets.
Experience in solving complex issues through analysis, the definition of a clear way forward, and ensuring buy in.
Ability to present complex information in a succinct and compelling manner..
Excellent written, verbal, and presentation skills.
Kindly send your updated resume (no more than 4 pages) and a 1-page motivation letter demonstrating your experience against the above criteria to info@badiliafrica.org by 5th April 2024.
Apply via :
info@badiliafrica.org
Job purpose: We are looking for an enthusiastic Frontend Engineer, who is experienced in developing complex web experiences with the ability to adapt, learn quickly and has excellent problem-solving skills. You’ll build scalable, fast and secure software that serves the needs of our customers all over Africa.
Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here!
Key Responsibilities: –
Develop and maintain complex web applications
Create test plans and write unit and functional tests.
Build reusable code and libraries for future use.
Optimize applications for maximum speed and scalability.
Perform code reviews of other team members’ code, ensuring timely and constructive feedback to colleagues’ contributions.
Ensure the technical feasibility of UI/UX designs.
Ensure that all deliverables meet the highest standards of quality.
Write and review technical documents covering the design and implementation of features.
Perform other job-related duties as assigned by the direct line manager.
Qualifications
Minimum 3 years work experience in building frontend applications.
Experience using React and related technologies is an added advantage.
Experience with unit and functional testing.
Experience with database design – NoSQL and SQL.
Must have skills
Next.js
Typescript
NoSQL
SQL
Unit and Functional testing
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The position will report to the Business Development & Marketing Manager and will be responsible for providing sales and client support services for business growth in the regions of Embu, Tharaka Nithi, Meru, Isiolo, Laikipia, Samburu, Marsabit.
Key responsibilities:
Product Marketing and positioning
Carry out member education to improve customer experience
Schedule field activities for efficient resource utilization so as to achieve set monthly and annual sales targets
Visit customers to build relationships to identify their needs
Follow up customer concerns for customer satisfaction
Collect debts to improve liquidity
Communicate all technical specifications to relevant committees/users
Job requirements:
Bachelor’s Degree in Marketing or business-related course, with Diploma in Pharmacy or Nursing or Medical Laboratory or Clinical Medicine or any other Health related course or Bachelor’s Degree in Health Sciences with a bias in Marketing
MBA will be an added advantage
Registration with relevant health professional body
Functional skills: competencies in Statistical analysis, Communication, sales and marketing problem solving and negotiation skills
Clean driving licence with over five years of continuous driving experience
At least five years’ work experience in marketing of which three years is in marketing health products and technologies
Behavioural competencies and attitude: High level of integrity, interpersonal relations, self-driven, business acumen, excellent customer service and social intelligence
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If you fit this profile, kindly email your written application and CV to hr@meds.or.ke
Apply via :
hr@meds.or.ke
The editor/proofreader will:
Edit and proofread documents and communications for grammar, clarity, coherence, and PATH style.
Serve as an editorial thought partner and collaborator with PATH researchers and communicators developing academic journal articles, grant proposals, funder reports, and other technical documents.
Add bandwidth to the Marketing and Communications department’s proofreading services.
Provide backup coverage to the current administrator in charge of receiving, assessing, and assigning proofreading requests to our pool of freelance proofreaders and editors.
Required skills and experience:
3-5 years’ experience (in any similar / related job that involved editing and proofreading technical documents (e.g., academic journal articles, grant proposals, funder reports, professional resources) to ensure grammar, clarity, and alignment with institutional style.
Clear, concise communicator with strong customer service instincts.
Ability to work in a highly collaborative environment and as part of a cross-disciplinary, remote, internationally distributed team.
Ability to independently interact with global colleagues and partners and provide creative solutions in a professional manner.
Proficiency in MS Office products.
Apply via :
path.wd1.myworkdayjobs.com
Position Summary/Objective:
Reporting to the Finance Director (FD), the Finance Officer will play a crucial role in budgeting, financial reporting, compliance, and ensuring efficient financial operations. This position involves close collaboration with other departments to maintain financial stability and transparency within the organization. He/She will further ensure accurate and timely postings and reporting on both receipts and payments according to the organization policies.
Role and Responsibilities
Support program planning and ensure workplans, expenditures and procurement plans are aligned.
Assists program staffs in tracking the budget expenditures and commitments in line with the approved spending plans and workplan.
Analyze and reconcile financial reports focusing on burn rates and pipelines to inform the project leads.
Collaborate with Project Leads to maintain accurate quarterly and annual budget forecasts, including, coordinating project budget transfers and expense re-allocations.
Ensuring timely and accurate invoice processing maintaining coding and data integrity.
Manages financial tracking systems in compliance with organizational policies and audit standards. This includes reconciliations of project personnel time allocations.
Assist with financial statements and compliance audits and close-out procedures.
Prepare and route agreements, procurement requests, payment requests, invoices, grant contracts, and other relevant documents for approval.
Maintain a schedule of critical financial and administrative reporting deadlines and statutory deadlines for both internal and external stakeholders.
Ensure accurate documentation and records keeping as per organization record retention policies.
Provide administrative and training support to field based operational staff and partners.
Preparation of payroll and timely remittance of statutory deductions.
Coordinate with the field logistics personnel to ensure timely disbursement of travel advances as well as travel advances liquidations.
Qualifications
Bachelor’s Degree in a relevant field and CPA or equivalent qualifications.
Minimum years of Experience required 3-5 years in a similar position.
Highly self-motivated, self -directed and adaptable to rapidly changing demands.
Strong organizational, time management and analytical skills with the ability to work independently, and creatively.
Attentive to detail and accustomed to high volume productivity and adherence to organization’s policies and procedures to daily work.
Excellent interpersonal skills, communication skills and teamwork principles.
Ability to manage and prioritize competing demands, deadlines and processes with an exceptional customer service ethic and orientation.
Flexibility required; able to work flexible work hours, as needed, and open to occasional travel to partner and field sites.
Interested candidates meeting the above qualifications should submit their applications, including a CV and cover letter, to recruitment@ujamaa-africa.org. Please indicate “Application for Finance Officer Position” in the subject line. In your cover letter, please outline your relevant experience and explain why you are passionate about joining Ujamaa Africa.
Apply via :
recruitment@ujamaa-africa.org
Role Description
Our client in the Micro Finance Industry is seeking to recruit a branch manager. This is a full-time on-site role based in Nairobi, Kenya.
The Branch Manager will be responsible for overseeing the operations and performance of the branch, ensuring effective implementation of microfinance strategies, and maintaining high-quality customer service standards. They will also be accountable for achieving branch targets and managing a team of staff members.
Qualifications
Bachelor’s degree in Business Administration, Finance, Economics, or related field.
Proven managerial experience in microfinance operations
At least 3-5 years work experience in a similar role.
Sound understanding of microfinance principles, practices, and methodologies.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
Analytical mindset with the ability to interpret data and make informed decisions.
Proficiency in computer applications, including MS Office and banking software.
Knowledge of regulatory requirements governing microfinance institutions.
Ability to work effectively under pressure and meet tight deadlines.
Commitment to ethical standards and integrity in all aspects of work.
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Qualifications
Technical/Science based Degree, or equivalent qualification.
Certificate in ISO based management systems as a lead auditor.
Membership with relevant professional bodies.
5 years’ work experience
At least 3 years of experience in management systems.
Job role
Managerial / Supervisory Responsibilities
Co-ordinates Quality Management System (ISO 9001) activities as per the Standard’s requirements.
Co-ordinates Environmental Management System (ISO 14001) activities as per the Standard’s requirements.
Co-ordinates Occupational Safety & Health Management System (ISO 45001) activities as per the Standard’s requirements.
Supervises establishment and maintenance of updated performance database for quality, OHS and environment objectives based on the Integrated Management System.
Leads process improvement teams in terms of operational efficiency.
Manages the IMS Maintenance schedule. This includes planning and facilitating system audits and closure of NCs.
Ensures training and skill enhancement for ISO Auditors throughout the company.
Operational Responsibilities / Tasks
Initiates, plans, implements, and reviews process improvement projects.
Analyzes statistical database, identifies trends, and determines variations from set targets and benchmarks for the purposes of decision making.
Prepares monthly reports on Company’s corporate performance including realization of corporate targets.
Liaises with certification bodies on acquisition and maintenance of management system certifications.
Job Dimensions:
Financial Responsibility
Prepares sections budget proposals to feed into the departmental budget.
Implements & monitors usage of approved section budget.
Responsibility for Physical Assets
Computer (laptop and a tablet), a mobile phone and a desk phone
Decision Making / Job Influence
Makes decisions on deserving allowances from time to time for reports and other staff.
Working Conditions
Predominantly in the Kabati Plant office with occasional field work.
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