Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Senior Award Management Associate

    Senior Award Management Associate

    Job Overview  

    The Senior Regional Grant Specialist is primarily responsible for the day -to-day administration of the organization’s pre and post award workstreams, processes and deliverables at the regional level. Functions as a strategic business partner to the region’s business functions to coordinate alignment of country/regional-level interventions across multiple funding streams, ensuring adherence to and integration of award management global standards and compliance necessary for integrity of the Organization’s funding processes. 

    Department Accountabilities   

    Impact Strategy, Leadership, and Execution   
    Portfolio + Account Management   
    Business Development   
    Business Metrics and Data Insights   
    Pre-Award and Post Award Administration   
    Project Management   
    Risk Identification   
    Advisory and Consulting Services   

     Job-Specific Accountabilities   

    Portfolio Management

    Provide overall administration and monitoring of an assigned portfolio of awards within the region.

    Pre-Award Planning

    Support the pre-award tools and processes for communicating and tracking funding within data management systems and other applications/platforms. Lead assigned proposal development processes, in partnership with relevant regional and/or global stakeholders.

    Post Award Administration

    Convenes stakeholders to ensure regular review and analysis of award achievements and spending to support accurate forecasts and fund utilization metrics. Acts as the p point of contact for assigned donor reports, working with relevant business partners to compile programmatic, f financial and impact data to develop a compelling narrative that meets internal and external requirements and deadlines.

    Project Management

    Provide overall project management support and close coordination with regional leadership and other key stakeholders for scope change orders that affect an award’s deliverables and/or spending plan

    Complexity + Problem Solving Skills   

    Ability to translate data into clear, meaningful insights for multiple audiences.
    Ability to communicate, influence and work across diverse teams and cultures.
    Ability to understand donor communication, proposal development and grant reporting.

    Key Competencies   

    Values Differences – Recognizes the value that different perspectives and cultures bring to an organization.
    Strategic Mindset – Sees ahead to future possibilities and translates them into breakthrough strategies.
    Ensures Accountability – Holds self and others accountable to meet commitments.
    Builds Effective Teams – Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
    Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.

      Supervisory Responsibility

    Individual contributor with no subordinates.

    Travel Requirements

    Up to 10% of domestic and regional travel for work, as needed.

    Requirements

    At a minimum the Job Holder should possess:

    Bachelor’s degree and/or related equivalent working experience.
    At least 5 years’ experience supporting grant administration and/or project management in a complex, global organization.
    At least 3 years of experience overseeing proposal development and/or grant administration, encompassing a diverse portfolio of grants/funding sources.
    Proficient (oral and written) in English.

    Apply via :

    apply.workable.com

  • Safety and Security Auditor

    Safety and Security Auditor

    POSITION SUMMARY

    As part of the 2016 review of how to best meet the global safety and security needs of the CARE International (CI) Membership and the subsequent establishment of the CI Safety & Security Coordination Group (CI SSCG), it was agreed that the CI SSCG would develop an audit program for safety and security across the CI membership to provide assurance and oversight for CARE’s Senior Leadership around CI Members duty of care and the safety and security commitments and requirements stated in the CI Code. It was also agreed that the CI SSCG should design a set of key performance indicators (KPIs) to support a standard approach to the audit and enable a uniform set of benchmarks to be tracked and reported against. For this purpose, an external company (Safer Edge) was selected as the service provider to conduct the external audits. The CI Safety & Security Coordination Group (CI SSCG) decided at the end of 2023 to hire an internal resource to work in parallel and do some KPI audits and evaluate CARE CI’s capacity to undertake all KPI audits in 2025. The first year (2024) will be crucial, as the auditor will have to use the methodology, perform audits and define if an internal auditor can undertake 100% of Safer Edge’s tasks. Overall, the goal of the audits are 2 fold.

    Compliance by CO’s with the KPI’s

    The Safety and Security Audit program will measure the compliance of selected CI Members and CI Country Offices against CI’s Safety & Security KPIs (which are based on the 2013 CI Safety and Security Standards, which in turn were derived from the CI Safety & Security Principles). The KPIs will address systems, processes, protocols, training, documents, budgets, and other components of safety and security management that enable staff security and resilient programming across CI’s diverse operational portfolio. As the KPIs link directly to the CI Safety and Security Standards and Principles, they enable a high-level look at how well the CI membership is doing in adhering to these foundational safety and security commitments.

    MAIN RESPONSIBILITIES – specifically but not limited to
    Responsibilities

    The SS Auditor will audit CI Country Offices /Country Presences / CI Members against the CI Safety and Security KPIs.

    Perform audits – perform either in-country or remote audits
    1.1 In-country audit of a preselected CO.

    The auditor will travel to the CO main office location and work in close collaboration with Senior Leadership and S&S Staff for no more than five working days to interview, discuss and research. The auditor is expected to:

    Discuss and finalise the audit schedule and any other details with the CO six weeks in advance.
    Prepare for a survey to be sent to all staff in the dominant language. The translation of the survey will be arranged by the CO. The CO is responsible for the distribution of the survey. For unsupported languages in Google forms, the CO will also collect the survey results. Any additional costs will be on CI.
    Meet and brief the CO Senior Leadership and S&S Staff upon arrival in the country.
    Provide an Activity Brief PowerPoint Presentation (PPT) including key findings to the CO Senior Leadership and S&S Staff prior to departure.
    Provide a draft Audit Report in the agreed format to the CO within 10 working days of the audit completion. The CO will review and respond as soon as possible, with a maximum of 15 working days to respond.
    Complete the draft report within 5 working days of receiving from the CO and submit the final draft to the S&S Group Coordinator (representative of the S&S Coordination Group).
    Schedule a 1-hour (approx.) phone call with the S&S Coordinator to discuss the audit, feedback and recommendations.

    1.2 Level 2 Audit (Remote –Desk based)

    Remote audit of a preselected CO. The auditor will work closely with Senior Leadership and S&S Staff remotely to interview, discuss and research. The auditor is expected to:
    Discuss and finalise the audit schedule and any other details with the CO six weeks in advance;
     Provide the CO with a submission list of key documents for review to the CO Senior Leadership and S&S Staff a month in advance which will be compiled and provided to the auditor one week before the audit.
     Prepare for a survey to be sent to all staff in the dominant language. The translation of the survey will be arranged by the CO. The CO is responsible for the distribution of the survey. For unsupported languages in Google forms, the CO will also collect the survey results. Any additional costs will be on CI.
    Provide a draft Audit Report in the agreed format to the CO within 10 working days of the audit completion. The CO will review and respond as soon as possible, with a maximum of 15 working days to respond.
    Complete the draft report within 5 working days of receiving from the CO and submit the final draft to the S&S Group Coordinator (representative of the S&S Coordination Group)
    Schedule a 1-hour (approx.) phone call with the S&S Coordinator to discuss the audit, feedback and recommendations.

     Reporting – provide reports as required

    An Audit report is prepared for all KPI audits and at the end of the fiscal year.

    Audit report

    For each CO that is audited, the auditor will produce an audit report in a predetermined template. The report will consist of a 2–3-page qualitative assessment of the findings and recommendations for improvement. The final audit report will be in English and translated if needed.

    Produce Annual report

    After 8 audits the auditor will produce a 2-3-page qualitative report to the S&S Group
    Coordinator highlighting general trends and observations regarding S&S management across eight audits and provide recommendations.

    KEY WORKING RELATIONSHIPS

    The role will be part of the SSCG TEAM
    Direct reports to the SSCG Coordinator (François PELCRAN)
    Main roles to collaborate with: CARE Country Offices selected for KPI audit.

    QUALIFICATIONS (Key Selection criteria)

    Essential technical competencies for the role:

     Humanitarian Safety & Security.
     Audit/Assessment.
     Strong methodological skills = Capacity to develop methods.
     Reporting skills = Written (English) + Statistics (Excel – Power BI).
     Diplomacy.
     Training capacity.

    Other essential competencies for the role:

     Diversity: A global citizen that seeks inspiration through working with diverse individuals and teams
     Inclusion: Committed to a just world where all people live in dignity and security and equality is a reality 
     Willingness to travel

    Education or work experience:

     At least 5 years’ proven experience within an INGO in the Safety & Security Department.
     At least 3 years’ proven experience in Audit/Assessment.

    Languages:

    As a global organisation we celebrate those that can bring different languages to the workplace. Our official working language is English, and fluency is required. However fluency in our other working languages, Arabic, French and Spanish are also an advantage.

    Interested and qualified candidates should submit their CVs and a brief covering letter of interest in English to cirecruitment@careinternational.org by April 19, 2024. Only shortlisted candidates will be contacted. Only candidates with the relevant work authorisation will be considered

    Apply via :

    cirecruitment@careinternational.org

  • Investment Associate – Private Equity

    Investment Associate – Private Equity

    Overview:

    We are seeking a talented and motivated Investment Analyst to join an infrastructure fund. As an Investment Analyst, you will play a crucial role in supporting the development and execution of investment strategies, conducting thorough research and analysis, and assessing the financial and impact potential of investment opportunities in the energy transition and natural capital sectors.

    Responsibilities:

    Originate, assess and execute transactions for energy companies and projects in Africa. Due Diligence: Perform detailed financial analysis, including financial modeling, valuation, and risk assessment, to evaluate investment opportunities. Conduct thorough due diligence on prospective projects, analyzing their financial viability, sustainability, and potential impact.
    Investment Evaluation: Assist in evaluating investment proposals and conducting investment opportunity assessments. Support senior team members in analyzing investment risks, returns, and impact potential. Present findings and recommendations to the investment committee. Portfolio Monitoring: Monitor the performance of the fund’s portfolio companies, conducting regular financial and impact performance analysis. Assist in preparing portfolio reports and updating financial models to track investment performance.
    Impact Assessment: Contribute to the assessment of the environmental and social impact of investment projects. Assist in developing impact measurement frameworks and methodologies. Support the integration of environmental, social, and governance (ESG) considerations into investment decisions. Market Analysis: Conduct market research and analysis to identify emerging trends, investment opportunities, and potential risks in the energy transition and natural capital sectors. Stay informed about industry developments and competitive landscape.
    Stakeholder Engagement: Collaborate with team members to build and maintain relationships with investors, industry experts, government agencies, and non-profit organizations. Assist in coordinating due diligence visits and meetings with potential investees.

    Required Skills :

    Education: A bachelor’s degree in finance, economics, business administration, or a related field, MBA is considered a plus
    Experience: A minimum of 3-5 years of experience in financial analysis, investment research, or a related field and experience or knowledge of the energy transition and natural capital sectors is preferred
    Analytical Skills: Strong financial modeling, quantitative analysis, and research skills
    Proficiency in Excel or other financial modeling tools and ability to analyze financial statements, conduct valuation, and assess investment risks
    Knowledge: Familiarity with energy transition trends, renewable energy technologies, carbon markets, natural capital valuation, and sustainable investing and understanding of impact investing frameworks and ESG considerations

    Apply via :

    www.inukapartners.com

  • Cargo Charters Manager

    Cargo Charters Manager

    Brief Description        

    The candidate will oversee the execution of the Cargo organization’s chartering business, which includes managing resources and risks, evaluating potential business development opportunities to ensure profitability and competitiveness. This includes leveraging on networks to negotiate with various parties on aircraft availability, spot and time charter deals.

    Detailed Description        
    Principal Accountabilities (Responsibilities)

    Installing database management systems using best practice.
    Managing charter bookings from inquiry to completion.
    Challenge assumptions to maximize the efficiency of charters (routing etc).
    Identifying and generating sales leads.
    Develop and expand relationships with cargo customers and brokers.
    Recognize and understand all voyage pricing constituents – handling costs, fuel costs, and market levels.
    Expected for owned or third-party rates. A clear understanding of the competition – and their pricing mechanisms.
    Building relationships with Operators to ensure we can provide the most suitable aircraft choices, primarily KQ or outsourced.
    Develop an effective network – traveling globally to build and own customer relationships – know your customer.
    Developing and maintaining relationships with clients to ensure repeat business.
    Exceeding both your sales activity and financial targets.
    Understand and communicate relevant information on changing legislation directly affecting KQ.
    Projects business from agents/customers.
    Strictly implement procedures for executing monitoring and reporting on charter.
    Performances / communicate underlying variances.
    Assist with preparation of weekly and monthly management reporting.

    Job Requirements        
    Qualification(Minimum)  

    University graduate
    Minimum 5 years’ experience in the aviation industry with 3 years in a Charter Brokerage Sales environment.
    Knowledge of pricing & inventory management.
    5 years, 3 years in Supervisory position.

    Additional Details        
    Other Skills

    Strong Interpersonal relationships.
    Advance practical knowledge of Microsoft Office package with bias on Excel & working with databases.
    Analytical skills on sales performance.
    Excellent communication skills.
    Decision making ability & independence.
    Comply with the Global Safety Standards, Polices and Operating Procedures.
    Strategic thinking & influencing.
    Business acumen & analytical thinking.
    Leadership qualities.
    Communication skills.
    Result orientation & pro-activity.
    Efficiency & effectiveness.
    Reliability & responsibility.
    High Integrity.

    Apply via :

    i-pride.kenya-airways.com

  • Grants Coordinator

    Grants Coordinator

    Job Summary

    The Grants Coordinator at the Brain and Mind Institute (BMI) at Aga Khan University (AKU) serves as a vital link between research initiatives and funding opportunities. Collaborating closely with BMI researchers, the AKU Grants/Research Office, and in alignment with AKU’s research and grants policies, this role supports the development of grant applications, budgeting, and ensures compliance, facilitating efficient resource utilization.

    Responsibilities

    Liaising with BMI researchers, coordinate the entire grant application process including harmonizing the proposal writing process and gathering supporting documentation, ensuring alignment with the Institute’s research priorities.
    Collaborate with the Grants Support Office (GSO) and Finance department to develop detailed budgets for grant proposals, monitor grant budgets throughout the project lifecycle, reconcile grant budgets as well as financial reports, and forecast future funding needs while assisting in long-term financial planning for research projects.
    Ensure that BMI grant activities adhere to institutional policies and ethical standards, including liaising with the GSO to coordinate the review of agreements as well as working with researchers to prepare and submit regular progress reports to funding agencies.
    Coordinate audits and evaluations related to grant-funded projects, addressing any compliance issues identified.
    Proactively identify areas for process improvement and implement strategies to streamline grant-related procedures.
    Share knowledge and expertise with colleagues to enhance overall grant management capabilities within the Institute

    Requirements

    Master’s degree in a relevant field such as Health Sciences, Health Administration, Clinical Research. Project Planning and Management, or a related discipline.
    Certifications related to research administration, grant management, or project management e.g. Certified Research Administrator (CRA) or Project Management Professional (PMP)
    Minimum of 3-5 years of experience in grant management, fundraising, or related fields.
    Familiarity with ethical guidelines governing health research and regulations relevant to grant administration.
    Experience in developing grant proposals, budgets, and reports.
    Familiarity with grant compliance requirements and regulations.

    Candidates meeting the above requirements are invited to send their application letter, curriculum vitae, names of three referees and copies of certificates to the HR Business Partner – Academic, Aga Khan University, Nairobi; hr.universityke@ake.edu to reach us not later than April 11, 2024. Please quote the position title on the email subject.

    Apply via :

    hr.universityke@ake.edu

  • Customer Experience Supervisor Safari Tour Driver

    Customer Experience Supervisor Safari Tour Driver

    Responsibilities

    Build brand presence within our client’s local target market.
    Expand on the cheese tour to include more to do in the area for tourists visiting.
    Build awareness of our new brands- salami/vegan
    Increase revenue from our existing farm facility.
    Upsell
    Good working relationships with other tours in the area for add ons.
    Marketing plan for social media.
    Create teaching material for the classroom

    Requirements

    3 – 5 years Proven experience in customer service, Retail sales or any other customer facing position.
    Experience working for a food company.
    Marketing experience
    Teaching experience or tour guide experience a plus
    People skills
    Excellent organization skills
    Communication and interpersonal skills
    Self-motivated with a results-driven approach
    Problem-solving skills
    Strong brand knowledge
    Social media camera skills experience
    Canva knowledge to create teaching material.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Director Alumni Relations

    Director Alumni Relations

    PERSON SPECIFICATIONS

    Must have:

    Master’s Degree in relevant area such as communications, marketing, or public relations with at least 3 years of progressive Alumni Relations experience with a proven track record of achievement and success within Alumni Relations in a recognized academic institution.

    OR

    Bachelor’s Degree in relevant area such as communications, marketing, or public relations with at least 5 years of progressive Alumni Relations experience with a proven track record of achievement and success within Alumni Relations in a recognized academic institution.
    Excellent interpersonal and relationship-building skills, with the ability to connect and communicate effectively with a diverse range of individuals.
    Exceptional written and verbal communication skills, with the ability to craft engaging and compelling content for various communication channels, including newsletters, emails, and social media platforms.
    Proficient in utilizing CRM systems, databases, and other relevant software to manage and analyze alumni data and engagement metrics.
    Knowledge of fundraising principles and strategies, with the ability to effectively engage alumni in philanthropic activities and campaigns.
    Strong organizational and problem-solving skills, with the ability to develop and implement strategic plans and adapt to changing circumstances.
    Ability to work collaboratively and build relationships with colleagues across various departments and levels of the university.
    Demonstrated creativity and innovation in developing new initiatives and programs to engage alumni.
    Familiarity with current trends and best practices in alumni relations.
    Familiarity with alumni relations software and CRM systems, such as Raiser’s Edge or Salesforce.

    SUMMARY OF JOB DUTIES AND RESPONSIBILITIES

    Establish the strategic direction, leadership, priority setting and management for all facets of the University’s alumni activity

    Provide strategic direction and leadership for the University’s alumni programs and activities aligning with current strategies, g., University of MKU strategic plan.
    Provide oversight for the development and implementation of a multi-year plan to build alumni engagement in support of overall MKU objectives.

    Responsible for alumni program oversight and implementation

    Lead and provide direction and oversight to alumni team on strategic initiatives that maximize alumni engagement, student participation and volunteerism including collaborative strategies in geographic regions as part of the Global Alumni Volunteer Network.
    Develop strategies to encourage alumni engagement from multiple constituencies that require a highly integrated and strategic approach across the University.

    Establishes and maintains collaborative relationships and partnerships with both internal and external stakeholders

      Use a highly integrated and strategic approach to build constructive and collaborative relationships with departments/schools/unit heads.
       Develop alumni affinity programs and identifies new revenue generating initiatives that provide added value to alumni.

    Ensures the effective utilization, deployment and development of people and capital resources

    Performing any other duties as assigned by line manager.

    Apply via :

    recruitment.mku.ac.ke

  • Client Service Managers Business Development Advisor

    Client Service Managers Business Development Advisor

    CLIENT SERVICE MANAGERS (3)

    Our Client in the telecommunications sector seeks to recruit Client Service Managers.

     

    Job Purpose

    To provide back-end support to assigned Key Account Managers and Business Development Advisors to process quotes and sales orders. The role will be involved in proactive customer engagement checking client health status, complaints resolution and mitigating complaints arising. In addition, the role will support the team to achieve sales targets through telesales.

     

    Reports to: Sales Enablement Manager

    Location: Nairobi

     

    Responsibilities:

    ·      Interface with technical support team to ensure timely service restoration and SLA management

    ·      Follow up with Finance to ensure billing is correct, credit notes and collection are promptly done

    ·      Sustain and ensure base line revenues are maintained and grown month on month

    ·      Supplement the sales team by initiating Telesales to complement the activities made by the sales seeding team on postpaid voice and mobile data solutions and Vuka campaigns

    ·      Initiate Surveys, Service activation, generate quotes and receipting of all first orders

    ·      Respond to customer inquiries, raised on emails or via calls

    ·      Plan and organize the fulfillment of client orders to ensure timely delivery

    ·      Develop and implement policies and procedures necessary for meeting the requirements of clients and ensuring a satisfied clientele

    ·      Contact clients to ensure they are satisfied with received products and services

    ·      Collaborate with other business functions to ensure smooth handling and maintaining sustainable long business relationship

    ·      Assist in resolving clients’ issues/problems by listening to complaints and proffering solutions effective for satisfactory resolution

     

    Academic Qualification & Professional Knowledge

    ·      Bachelor’s degree with sales background or other sales related qualifications

    ·      3-5years in Sales and    Marketing, IT Sales management, Business administration and management and or Relationship Management

     

    Required Skills

    ·      Knowledge of the telecommunications industry.

    ·      Sales Management / Processes

    ·      Analytical skills / Critical thinking

    ·      Client focus & Results orientation

    ·      Business acumen and Strategic orientation / Quick decision making

     

    To Apply:

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Client Service Manager on the Subject line

     

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs1@hcsaffiliatesgroup.com using the position as subject of email.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Lodge Manager

    Lodge Manager

    THE PURPOSE

    The main purpose of the Lodge Manager is to manage the lodge and thereby create a profound guest experience, in the line with the service vision and creative concepts of the Lodge.

    It is the responsibility of the Lodge Manager to monitor hospitality service, maintenance, gardening and housekeeping standards within the lodge. The role is additionally strategic in nature and the lodge manager must drive the appropriate service directives for the lodges, and move the department towards achieving broader goals.

    In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodges need to be monitored so that they run in a cost- effective manner, within the agreed budget, in a manner which is conducive to positive inter-personal relationships between staff, and at a superior level of efficiency.

    The lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis.

    KEY PERFOMANCE AREAS AND ACTIONS

    1. Drive the goals of the company; provide high standards of personalized service & customer care to ensure exceptional customer experience during stay;

    To formulate plans for lodge, according to the goals and guidelines provided
    Liaise actively & continuously with all members of the department, other Strategic Managers and Head of Departments and management before completing the plans.
    Ensure that the lodge staff are aware of the plans and relevant objectives and ensure that they feel part of the process.

    2. Responsibility and training of the lodge staff in line with delivering high standards of personalized service;

    Daily meetings with team to discuss daily plain, arrivals, departures, maintenance, food, special requests, guest & staff etc.
    To issue daily tasks and ensure that tasks are executed timeously and to the required standard
    To ensure that all staff have a clear understanding of the Standard required of them.

    Maintain an eagle eye on guest feedback and take action, where necessary.
    Provide and plan for adequate staff on the ground through:

    recruitment
    appropriate management of staff leave

    Ensure all staff are correctly dressed to enhance the image of the establishment.
    To check buffets and bush function set up to see that standards have been attained.
    Check that back-house areas are clean and tidy.
    Complete the staff register on a daily basis.
    Conduct staff performance reviews on an annual basis to provide feedback to staff on their performance; to identify training needs; and encourage input from individuals in terms of the department processes and their individual performance.
    Take charge in any emergency that occurs within the lodge and follow the emergency procedures as laid out.
    Fulfill general management functions as requested

    3.Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained

    Meet and greet each guest in camp during their stay.
    Relay “guest in camp” information in the morning meeting.
    Co-ordinate emails relating to guest info from reservations office and file in a day file for easy reference.
    Manage the Assistant Lodge Managers who keep a guest database (history) updated with the assistance of the Company.
    Ensure that management staff are present at all guest meals.

    Ensure that staff meet guests in the car park on arrival and walk guests departing to their car on departure.
    Ensure that staff complete the following key tasks:

    Appropriate Guest information is sent to other properties on the night before their departure
    Indemnity forms are completed for each guest
    Guests fill in the visitors’ book
    Guests complete feedback cards
    Proper guest check in & check out procedures arr followed

    4.Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded

    Ensure that the lodge is maintained in line with the style and décor.
    Ensure that the style and design of the lodge is not eroded,moved or changed without senior approval.
    Track all maintenance issues and ensure that follow up is swift and effective.
    Ensure that every room is perfect & clean for a guest arrival and ready for their arrival on time.
    Conduct “Walk Through’s” in the lodge with the maintenance and housekeeping managers.
    Ensure that preventative maintenance is continuous.
    Co-ordinate with relevant department about the refurbishment of furniture.
    Conserve the furniture and fittings (oil, polish, paint).
    Ensure furniture and fittings are ordered and replaced.
    Keep a suppliers and stock list to facilitate perpetuation

    5.Effective financial management through the administration of orders and effective stock control

    Stores are to be kept clean & locked at all times.
    Place orders timeously and correctly.
    Ensure that the lodge has sufficient crockery, cutlery, glassware.
    Ensure that stock received is checked against the invoice and original order form.
    Return any stock that is below standard.
    Make sure that stock is packed by a rotation system in storage areas, using the ‘F.I.F. O’ standard. (First In First Out).
    Ensure that prices on stock sheets are up-dated monthly, so that the financial performance is measured as accurately as possible.
    Ensure that stock takes of cutlery and crockery and bar items are completed on the last day of the month and that stock sheets are handed to the lodge administrator timeously.
    Manage the assistant lodge manager who ensures that the bar stock, wine cellar, cigars and private bar stocks are correctly controlled.
    Do spot checks every month on the stock sheets to ensure that stock takes are recorded accurately.
    Manage allocated budget lines being ultimately responsible for the Lodge performance and all discretionary expenses.
    Control the waste disposal, wood, crockery and cutlery, furniture and fittings, wine and bar, room snacks and guest complimentary budget lines on a weekly basis.
    Ensure that all guests bills are accurate and guests are charged for drinks to one account.

    Requests for Payment must be submitted with correct banking details where payment is required for suppliers.
    Keep a fixed asset register and manuals, product information and guarantees on file.
    Source new items via the Style and Décor Department at Head Office.
    Contact suppliers and contractors for any repairs that need to be carried out.
    Ensure that all capex purchases are planned in advance and then follow the required capex procedure.

    6.Effective communication and maintenance of lodge relations

    Communicate continuously with kitchen staff and front of house staff to ensure that things run smoothly in the lodge.
    Complete a written handover for the assistant lodge manager when going on leave and conduct a formal handover on your return.
    Ensure that a good relationship is maintained with the other lodges.
    Ensure that the relationship between the kitchen and service staff is maintained.
    Daily meetings:
    Attend the Morning Meeting and Kitchen Meeting. Conduct the morning meeting in the absence of the general manager.
    Conduct a Front of House meeting for staff (review day sheet and allocate special requirements and tasks).
    Weekly meetings:

    Attend the weekly meeting with the team.
    Conduct weekly meetings with housekeeping and maintenance mangers.

    Monthly meetings:

    Attend open house meetings (and ensure that your staff attend).
    Attend monthly management meetings and present the month end report

    7.General

    From time to time, you may be asked to carry out a task given to you by your superior, even though it may fall out of your general job description. It is expected that these tasks are part of the successful day-to-day operation of company and will be conducted as such.

     

    MINIMUM QUALIFICATIONS/ EXPERIENCE/TECHNICAL SKILLS /KNOWLEDGE

    Bachelor Degree/Diploma in Business Administration, Public Relations, Hotel Management or any other related field of study;
    At least 3-5 Years Working Experience in management/administration / Service Industry (dealing with guests & staff) in East Africa.
    Tourism Industry Experience is an added advantage; experience in an operation with
    Advanced user in excel & strong MS Office skills (Word & PowerPoint. Bonus ResRequest);
    Strong organization and analytical skills;
    Ability to handle and manage multiple tasks;
    Fluent in English and Swahili;
    Foreign language if any i.e French, Spanish is an added advantage;
    Exceptional attention to detail;
    Outstanding problem-solving skills.
    Tourism coarse/business or management coarse
    Hospitality management / coarse
    Customer service coarse
    First Aid training / coarse
    Management/Leadership skills
    MUST BE Hands-on / Adaptable to every level entry and top entry work as the Lodge Manager

    KEY INFORMATION TO TAKE NOTE

    Lodge/Camp Manager | Hospitality
    Location: Northern Tanzania
    3-month business visa for probation period and then Work and Residence permits upon employment.

    Interested and qualified candidates should forward their CV to: recruits@dragonengineering.co.ke using the position as subject of email.

    Apply via :

    recruits@dragonengineering.co.ke