Jobs Kenya

Job Experience: Experience of 3 – 5 years

  • Acquiring Manager Mobile Banking Manager

    Acquiring Manager Mobile Banking Manager

    Job Purpose:

    The Acquiring Manager is tasked with overseeing the acquisition process for new clients or customers. This involves developing and implementing strategies to identify potential clients, build relationships, and negotiate contracts to secure new business opportunities, with a focus on growing the acquiring business of the bank.

    Key Responsibilities:

    Develop the Business Merchant Acquiring strategy for the Bank.
    Onboard new Merchants in line with the Bank’s strategic Plan.
    Manage the end-to-end merchant lifecycle, including planning, execution, and delivery of digital solutions to enhance customer experience and revenue.
    Ensure pricing and contracts with Merchants adhere to Bank policy.
    Collaborate with Business and product managers to deliver optimal digital collection solutions.
    Build value-based relationships and provide product training to internal staff and customers.
    Optimize affiliate distribution through customer analysis and engagement, driving commercial and market initiatives.
    Develop products to enhance proposition and foster long-term profitable relationships.
    Pursue new opportunities and partnerships to improve the route to market, leveraging best practices.
    Execute and implement a compelling Merchant acquiring CVP, including developments and enhancements related to the overall acquiring business.
    Develop and execute plans to drive traffic, increase conversions, and optimize the overall online shopping experience.
    Conduct market analysis to identify competitive information on new developments in the market.
    Engage customers and propose digital solutions to enhance their business models.
    Design Merchant programs to enhance Family Bank brand equity.
    Drive horizontal expansion through outlet creation incentive programs.
    Ensure high customer satisfaction through engagement and surveys.
    Engage customers and propose digital solutions to enhance their business models
    Engage customers and propose digital solutions to enhance their business models.
    Design Merchant programs to enhance Family Bank brand Equity.
    Drive horizontal expansion through outlet creation incentive programs.
    Ensure high customer satisfaction through engagement and surveys.
    Partner with affiliate business heads and channel managers to grow acceptance points.
    Provide timely and accurate information on Merchant management activities.
    Embed digital collections in affiliate culture through regular engagements.
    Participate in group activities as required.
    Promote ethical standards and establish a culture of controls within the Merchant network.
    Manage risks associated with the Acquiring Business, including AML, KYC, credit risks, audits, and compliance.
    Implement a strong internal control system to minimize operational losses and franchise risk.
    Maintain relationships with key stakeholders and third-party relationships involved in Acquiring business.
    Strategically prioritize segments to achieve commercial viability of the Acquiring business.
    Lead strategic initiatives positioning Family Bank as the partner of choice for business payment needs.
    Implement a loyalty program for merchants and customers to increase product sales growth.

    Key Competencies and Attributes

    Proven experience in card business management, preferably in a financial services or banking environment.
    Strong client focus, interpersonal skills, and ability to work effectively in cross-cultural teams.
    Excellent verbal and written communication skills.
    Knowledge of Banking operations, operational risk management, and service delivery.
    Distribution management and Channel Management experience is an added advantage.
    General knowledge of digital payments services.
    Understanding of Banking Act and CBK prudential guidelines.
    Excellent people management, team motivation, and leadership skills.
    Regional work capability.
    Strong relationship-building and negotiation skills.
    Good listening skills and ability to relate well in diverse social setups.
    Upholds high standards of professionalism, integrity, and respect.

    Qualifications

    3-5 years of product development and management experience.
    Working knowledge of card payments cycles, schemes, and Merchant acquiring business.
    At least 4 years’ experience in cash management, Ecosystem Banking, and transactional Banking.

    go to method of application »

    ALL applicants MUST apply online to email: recruitment@familybank.co.ke; closing date is 15th April 2024. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@familybank.co.ke

  • Programme Assistant

    Programme Assistant

    Responsibilities
    Within limits of assigned authority, the Programme Assistant will be responsible for the following duties:  

    Assist in the coordination of the PLEAD II project planning and preparation work for the project activities, proposals, and receipt of relevant documentation for review and approval.  Compile, summarize, and present basic information/data on specific PLEAD II Programmes projects and related topics or issues.  
    Review project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identify inconsistencies; distribute project documents to relevant parties upon approval.  
    Review budget revisions; verify availability of funds; ensure necessary approval and entry in computerized budget system.  
    Assist in the processing of travel requests, and travel arrangements for consultants, meeting participants, training, and study tours, as well as the completion of travel expense reports and other processes related to the travel.  
    Compile, summarize and enter data on project delivery; draft related status reports, identifying shortfalls in delivery, budget overruns, etc., and bring to the attention of management.  Ensure that the asset register is accurate and up to date; review the asset register and make necessary adjustments as required.  
    Carry out annual asset verification.  Draft correspondence on budget-related issues and prepare and update periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc.  Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.  Assist with visualizations and updating information material such as web pages or brochures.  
    Provide general office assistance; respond to complex information requests and inquiries; reviews, logs, and routes incoming correspondence; set up and maintain files/records; organize meetings, workshops, handle routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc.  Provide guidance/training to new/junior staff.  Perform other work-related duties as assigned.

    Competencies

    Professionalism: Has knowledge of internal policies, processes, and procedures generally and in particular those related to programme /project administration, implementation and evaluation, technical cooperation, programming and budgeting. Has understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Has ability to identify and resolve a range of issues/problems and to work well with figures, undertake basic research and gather information from standard sources. Has demonstrated ability to apply good judgment in the context of assignments given. Has ability to perform analysis, modelling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.   
    Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.  
    Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

    Education

    High school diploma or equivalent is required.

    Work Experience

    A minimum of five years of experience in programme or project administration, technical cooperation or related area is required. The minimum number of years of relevant experience is reduced to three for candidates who possess a first-level university degree or higher. Experience in Enterprise Resource Planning (ERP) or other similar system and human resources management system is required. Work experience with organizing workshops and trainings is required. Working experience with SAP/Umoja is desirable. Experience working with UN or similar international organization is desirable

    Apply via :

    careers.un.org

  • Finance and Budget Assistant (Multiple)

    Finance and Budget Assistant (Multiple)

    Responsibilities

    BUDGETING:

    Assist in the collection of data for preparation of cost estimates and budget proposals in terms of staff and non-staff requirements for regular budget and extra-budgetary resources under UNON Administration.
    Assist with the data extract for and preparation of various reports to management.
    Assist in monitoring budget implementation and performance.
    Assist with ensuring that requisitions for goods and services are in line with authorized budgets, the priorities of the organization and the UN financial rules and regulations.
    Co-ordinates with other finance and budget staff on related issues during preparation of budget reports.

    ACCOUNTING:

    Process financial documents such as accounts payable, payroll and account receivable, in line with the financial rules and regulations.
    Audits various accounting transactions, e.g., vendor payments, payroll, education grants, taxes, etc. to ensure correctness of disbursement and adherence to relevant staff rules, financial regulations and rules, ST/AI issuances or practices.
    Assist in the review and analysis of various accounting data.
    Scrutinize supporting documents for completeness, accuracy and validity of requests in line with applicable policies, procedure, rules and regulations before submission to Supervisor.
    Process accounting adjustments and corrections in line with requests submitted by Clients and approved by the Supervisor.
    Assist in the analysis of Open Item Managed accounts (OIM) in the Enterprise Resource Planning (ERP) system and initiate corrective action.
    Perform reconciliation of general and subledger accounts and clears suspense accounts.

    GENERAL:

    Receive and distribute various documents received in the unit/section.
    Respond to queries and draft correspondence to clients and other stakeholders in a timely and effective manner.
    Assist in ensuring that accurate and complete accounting and internal control systems are functioning and that all relevant records are maintained.
    Assist with data extraction and analysis and preparation of regular and ad hoc reports.
    Perform duties as backup for other team members when required.
    Supervise junior member of staff and interns.
    Assists with visualizations and updating information material such as web pages or brochures. 8. Perform other related duties as assigned.

    Competencies

    PROFESSIONALISM: Knowledge of travel related processing requirements. Ability to recognize and act in the face of conflicting priorities. Ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments. Observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
    CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients “and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
    TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise. Is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even if such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

    Education

    Completion of high school diploma or equivalent is required. Supplementally training in finance, administration and project management is desirable.

    Job – Specific Qualification

    A recognized accountancy qualification (e.g. Certified Public Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Chartered Institute of Public Finance Accountants (CIPFA) is desirable.

    Work Experience

    A minimum of five (5) years of progressively work experience in finance, budget or related area is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level University degree. Working experience with the Enterprise Resource Planning (ERP) systems and finance system such as Oracle or SAP is desirable. Working experience with Budgets, Accounts Payable, Accounts Receivable or Treasury functions is desirable. Experience with International Public Sector Accounting Standards (IPSAS) is desirable. One (1) year or more of experience in data analytics or related area is desirable.

    Apply via :

    careers.un.org

  • IT Support Manager

    IT Support Manager

    Job Objective:

    Lead, manage and motivate the IT support team to securely administer, manage, maintain and effectively improve the company’s IT, business and operational support systems. Support users of the systems and ensure the security of data and systems, develop and lead internal training relating to systems and cyber security.

    Key Duties & Responsibilities:

    Manage the system and server infrastructure of the company including testing & troubleshooting
    Develop, obtain approval and report on the IT budget
    IT security and audit compliance management including ISO27001 including anti-fraud and cyber security threat reduction and penetration tests, legal and Government compliance
    Internal and external audit management
    Develop, maintain and update IT plans, procedures and processes
    Manage the IT team within the support team including the IT Helpdesk and Cyber-Security
    Manage software releases and administration of users
    Manage Group IT Helpdesk and Office Communications Network including PBX and ACD systems
    Adhere to and lead compliance with all company policies and procedures
    Assist other departments and lead and report on projects as requested by the Programme Manager
    Projects and reporting as directed by Director IT / VP OATS

    Minimum Qualifications:

    computer science / engineering or equivalent from a recognized university
    Cloud Technical certifications in Microsoft 365, Mimecast or Others
    Professional certifications in IT Security (CISSP, CCSP, CISA, CISM) is essential.

    Experience & Skills:

    Requires minimum of 5 year’s technical experience in telecom industry at least 3 years in second level B/OSS technical support or equivalent, management experience essential
    NetSuite administrator / developer (desirable)
    Software development skills (Javascript, Java, Powershell)
    System architecture and analysis, design and modeling skills (BPMN)
    Database management qualifications and skills (Oracle, MS SQL, MySql)
    Cloud infrastructure platforms (Microsoft Azure, AWS)
    System administration (Linux, Windows)
    Security and risk management, cyber resilience, backup and recovery, Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web Proxy, Mimecast and Security Threats
    Technical experience of operations/business support systems and CRM and ERPs
    Data protection compliance and information security management system ISO 27001, NIST, CSF
    Desirable, finance / accounting qualification

    Attributes

    Team leader and manager, motivator, client focused, relationship builder
    Integrity, honest with high ethical standards
    Boundless, passionate and flexible, personnel excellence, accuracy and attention to detail
    Collaborative, achieve results through teamwork and partnerships
    Excellent English written and verbal communication skills, passion for technology and innovation
    Ability to work under pressure, multi-task and think creatively, mentor, coach and train others
    Efficient time management, fast learner in a fast-paced dynamic environment

    Qualified candidates are encouraged to apply by submitting their updated CV including three referees. Deadline for application is 26th April 2024. Applications should be sent to hr@wiocc.net indicating the job position in the subject line.

    Apply via :

    hr@wiocc.net

  • Driver Guide Travel Designer DMC Kenya

    Driver Guide Travel Designer DMC Kenya

    PRIMARY PURPOSE

    To deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.
    Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and memorable trip for all.
    The incumbent should be dynamic, punctual, knowledgeable on Kenya from the history/culture to logistics and Associated partners with a focus on strong communication and high EQ/people skills.

    This position is based in Nairobi.

    Detailed Responsibilities
    General

    Maintain high service delivery within the touring team, operating according to and in compliance with – WS standards of operations, company policies and procedures, and WS code of conduct.
    Build strong relationships with our AP suppliers ensuring their delivery on touring activities and ensure all journey’s run smoothly.
    Deal promptly, efficiently, and pleasantly with all guest queries, aiming to promptly resolve any complaints or concerns whilst with guests. Report back efficiently to Touring Ops manger with the details for analysis, and what solutions were implemented, and aim on continuous improvement towards guest satisfaction and thus positively impacting guest’s future travel.
    Where necessary, work closely with Guest Ops, GELs, Res Managers and mainly Emergency Afterhours teams to resolve changes and incidents to bookings, be available at all hours to assist After Hours with queries/customer complaints etc.
    Work closely with the Wilderness24 incident management team should one of our guests be negatively impacted by an event/issue. Flag and raise any concern around a hazard or incident raised by the guest and not reported elsewhere with Wilderness24. Follow the W24 procedures and be available where necessary once incidents are at play.
    Be an accountable team player who is reliable and punctual and taking initiative. Passionately living the Wilderness Way and act as a Wilderness ambassador whilst also adhering to country overland rules.
    Sharing knowledge with guests – reading guests and determining the interest, ensuring that you stay up to date with recent affairs, including basic knowledge of World Geography and cultures.

    Vehicles & Equipment

    Ensure vehicles are properly maintained, cleaned and appropriately equipped for the relevant tour / transfer. Be sensitive to the impact out transfer activities have on the environment and when driving a vehicle, do this in the most responsible manner. When you collect one of our vehicles check that it is clean (inside & out) and check for any previous damage. REPORT ANY NEW DAMAGE to the Touring Ops Manager as soon as possible.
    Ensure the correct branding for allocated tours and procedures are followed so the guests feel the continuous harmony of booking with all Wilderness brands. 
    Ensure correct stock of on-board equipment and consumables are correct i.e. emergency kits, maps, tissues, snacks, water, fire extinguishers, etc.
    Maintain vehicle quality, cleanliness, driving permits and all guiding qualifications are adhered to which culminates into seamless service delivery through efficient and professional engagement with guests and ensuring the delivery remains high touch.
    Assist with any other vehicle related matters raised by the Touring Ops Manager and ensure qualifications and licenses are kept up to date and service delivery protocol followed.
    Ensure efficient fuel consumption to reduce costs as much as possible but not compromising our high service level. Write up end km’s in the driver’s logbook, and ensure all paperwork is completed and returned to the travel shop within one week of completion of the tour.
    Ensure the WIFI’s are in good working order.
    Ensure copy of the touring diary is working on phone calendar and RT & phones & weekly printout are followed and any points of improvement communicated welcomed as we implement this new system.
    Manage transfer changes when flight details change with guests directly and communicate all changes to relevant travel shop teams.
    Assist with transfers for WS staff and Agent educational where necessary.
    Wilderness prides itself it is providing the very best experiences in Africa for discerning as a conservation company we therefor expect our guides to dress appropriately and conduct themselves in a manner befitting our high standards and conservation ideals.
    For transfers, retain the airport parking and petrol slip, insert them into an envelope and hand in to depot staff during office hours – do not leave them in the vehicle (include your name, date of transfer and guest names on envelope). Tour petrol slips and airport parking receipts to be included in your tour paperwork.

    Guest Experience

    When possible, reconfirm tour or transfer pick up times my phone and be flexible to change as per guests’ requests, ensuring future experiences or connections are not compromised.
    All clients to be escorted to the check-in desk where possible, and only drop off and go allowed where not permitted – either at the hotel or the airport.
    Take care in ensuring you collect the right guests when doing transfers. If something doesn’t quite feel right (i.e. different number of pax to your paperwork) check with the travel shop and report any concerns with your line manager.
    Should you be running late for activities, lunches or confirmed service not be possible, it’s imperative that you inform the supplier in good time if you are running late or wish to cancel. We work hard to build up good relationships with suppliers and not keeping them informed will erode this.

    CANDIDATE PROFILE

    Qualification:

    Minimum KPSGA Bronze level 
    Minimum 3 years transfer driver in Nairobi
    Diploma in Tour Guiding
    TRA Valid License
    Certificate of good conduct 
    Valid Driving License

    Experience:                   

    5 years’ experience in ground handling, with ideally at least three at Wilderness/Governors is an advantage. Computer Literacy is a key requirement (Microsoft Office, email, Internet). Proven English literacy. Good destination knowledge East Africa. Personal or educational work/travel experience in hospitality is advantageous. Excellent attention to detail is required.

    Skills:           

    Flexible in response to changing priorities and needs. A self-starter who is highly motivated and extremely resourceful in ever-changing situations. Be able to Communicate in a respectful and well-understood fashion.

    Personal Abilities:

    Service and result orientated with excellent communication skills, multiple languages spoken an advantage. Ability to work under pressure without compromising service delivery. Ability to pace oneself and prioritize demands to remain result orientated. The successful candidate should have great people skills and be a team player with the ability to interface with various departments. Consistent approach to quality of output and high levels of integrity.
    Key attributes include reliability, discretion, and confidence.

    Interests:                        

    A passion for wildlife and a commitment to sustainability and conservation.

    Closing Date 19 April 2024

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Sales Executive

    SUMMARY OF THE ROLE

    In this role you will support the Sales Manager in promoting and selling a range of Decorative products to new/existing/specified potential project customers by utilizing Jotun’s sales tools and techniques to develop strong customer relationships to achieve budgeted sales with the aim of increasing Jotun market share and profitability.

    The position is based in Nairobi and reports to the Sales and Marketing Manager -Kenya.

    Responsibilities:

    Introduce, promote, and sell Decorative products to allocated customers and geographical territories through regular visits to maintain good relationships and obtain market information.
    Promote decorative products by coordinating marketing activities and campaigns to achieve sales budget.
    Execute sales policies and marketing activities in line with company rules and regulations to support business growth, uniformity, and business efficacy.
    Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.
    Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints.
    Coordinate with relevant departments to ensure timely delivery and good customer service.
    Undertake and regularly update area audits to identify market potential within own designated geographical area together with Supervisor.

    WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

    What we look for:

    Qualifications:

    Bachelor’s degree.
    3-5 years’ experience in similar role
    Experience working with construction projects is an added advantage.

    We look for someone who:

    Acts on own initiative, makes things happen and accepts responsibility for the results.
    Communicates in a clear, precise and structured way; speaks with authority and conviction and able to present effectively.
    Is able to build a network of contacts and relationships to achieve objectives.
    Adheres to Company rules and procedures; executes plans with commitment and determination; achieves high quality results.
    Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.

    Apply via :

    jotun.wd3.myworkdayjobs.com

  • Manager – Environment And Biosecurity, Aquaculture Programme

    Manager – Environment And Biosecurity, Aquaculture Programme

    About the role:

    Gatsby’s work in aquaculture is entering an exciting expansion phase after some strong initial success. Alongside catalysing the competitiveness and growth of aquaculture, supporting environmental sustainability and biosecurity in East African aquaculture is one of Gatsby’s key priorities. The role in the Aquaculture Team will lead some of this pioneering work in environmental sustainability and biosecurity for one of the region’s fastest growing sectors.

    What you’ll get to do:

    Supporting government stakeholders to design key governance tools that enable environmental management of Lake Victoria. This is likely to include working with leading global experts to undertake zonal planning, and suitability and carrying capacity assessments, that will then inform licensing of aquaculture and other activities on Lake Victoria – a first of its kind project that can have a lasting impact on the sustainable management of Lake Victoria, one of the world’s most
    complex shared resources.
    Working with key private sector stakeholders to design and manage interventions to minimize negative environmental impacts of aquaculture on Lake Victoria.
    Working with farms to support the design and implementation of environmental management protocols.
    Catalysing both the supply and demand for capabilities that can help the industry mitigate risks of fish disease. This may include working with innovative businesses to test new business models in this space, and working to build world-class diagnostic and veterinary capabilities in East Africa for the first time.
    Working with wider industry stakeholders e.g. associations to identify opportunities for self-regulation on issues like biosecurity and environmental management.
    Other related interventions and projects as opportunities arise.

    To succeed in this role, you should have:

    An undergraduate degree in natural sciences (which can include but is not limited to environmental science, climate change, sustainability, biology [e.g. zoology/ botany/conservation biology], chemistry, engineering and chemical engineering, oceanography, etc.) from a reputable institution. A master’s qualification is preferable but not required.
    Individuals with 3 to 5 years of professional experience, ideally in environmental sustainability, water resource analysis or management, natural sciences, veterinary areas, or a related area.

    Competencies and Attributes:

    Extremely strong analytical and critical thinking skills.
    Entrepreneurial drive and mindset (including a positive ‘do it now not tomorrow’ attitude).
    Ability to build robust relationships.
    Adaptability and comfort with ambiguity and change.
    Strong curiosity and keenness to learn and improve.
    Excellent communication skills in English, both written and verbal.
    Rigorous attention to detail.
    Values driven, with unquestionable integrity and respect.

    Apply via :

    www.linkedin.com

  • Regional Change & Deployment Manager, (ECA) and (SA) Regions Regional Head of Finance – ECA

    Regional Change & Deployment Manager, (ECA) and (SA) Regions Regional Head of Finance – ECA

    Job Summary

    The Regional Change & Deployment Manager for East & Central Africa (ECA) and Southern Africa (SA) Regions is a role sitting within the Transformation team at CARE USA that has been created to deliver a number of high priority global projects implementing new systems and business processes across CARE’s 40 country offices.
    The Regional Change & Deployment Manager has responsibility for managing the change & deployment activities for these priority projects across a number of locations. They are responsible for ensuring all key office stakeholders understand CARE’s Change Management methodology and its application, facilitating and supporting the offices with each project rollout , ensuring active office engagement and ownership to achieve a successful implementation.
    For 2024/25 the role will be responsible for completing change and deployment activities relating to different global priority projects, which may include Job Architecture, Supply Chain Transformation and Matrixed Management Way of Working.
    This will include supporting a designated portfolio of country offices across the ECA and SA Regions . At least 25% of the time is expected to be spent travelling to support country offices.)

    Responsibilities
    Change & deployment implementation

    Facilitate the development of high-quality change and deployment country plans per project, which fully addresses the roll out and consolidation into business as usual.
    Carry out country-level change impact assessments to ensure change plans are appropriately localised.
    Ensure a full understanding of business processes and systems to be implemented.
    Proactively identify risks, ensure these are addressed and mitigated by the country, regional or center office.

    Engagement with Regional & Country colleagues

    Engage with relevant country staff and stakeholders, encouraging a culture of taking responsibility for both resolving issues and celebrating successes.
    Influence and oversee increased transparency on project progress, reporting independently on country status via the Deputy Director of Change Delivery.
    Proactively interact with all necessary stakeholders who can support preparation, roll out and consolidation per country.

    Change Management Training & Support

    Train and coach relevant country and regional office staff in CARE’s change management methodology.
    Outside of supporting Transformation deployments, provide change management support to country offices that are wanting to manage their own internal changes (an office restructure).

    Support improvement of CARE’s change management methodology

    Contribute towards the continued improvement of CARE’s change management methodology by sharing lessons learned and best practice with the Director of Transformation Delivery.
    Facilitate in the sharing of project experiences and issues among the Transformation Team.

    Qualifications

    A Master’s degree in a related field (Communications/Journalism/Marketing, organizational development, change management, etc.) or equivalent combination of education and work experience.
    3-5 years’ practical experience in change management of large scale and complex transformational change initiatives, preferably within an INGO setup or multinational organizations.
    Demonstrated experience and capability of leading, facilitating and influencing change and the delivery of major projects affecting business processes and systems in the field.
    Proven ability to work in a large complex and highly networked matrix organization and influence through ‘soft power.’
    Previous experience of and highly effective in, the guiding and coaching of others towards successful delivery.
    Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Health Systems Strengthening Specialist

    Health Systems Strengthening Specialist

    HJF is seeking a Health Systems Strengthening Specialist. This position will work under the overall direction of the SRV PEPFAR Director and in collaboration with program technical staff. The primary responsibility will be to provide high-level technical oversight and management support in the implementation of government to government (G2G) transition and in the development and roll out of integrated and sustainable models of program implementation. The incumbent will also take lead in capacity building and systems strengthening in collaboration with the local government and other stakeholders in South Rift-valley counties.

    Responsibilities

    Foster collaborations with county governments to ensure transition to sustainable high-quality HIV service delivery
    Support development, implementation, and monitoring of a comprehensive sustainable transition plan for PEPFAR supported facilities for uptake by County governments
    Provide technical oversight of integrated health systems strengthening programming and technical assistance activities.
    Support implementation of HIV prevention and treatment services in an integrated and sustainable model
    Take lead in health systems assessment, identify gaps and develop customized course correction strategies
    Design and lead activities related to differentiated service delivery systems, including client-centered and community-based interventions, provide prevention and treatment services to people at risk or living with HIV.
    Strengthen private-public collaboration and capacity to effectively manage HIV prevention and treatment services
    Support the development and roll-out of a robust HRH system to effectively and efficiently manage and oversee health workforce
    Establish and maintain positive working relationship with the local county government ministry of health and other local implementing partners for enhanced synergies.

    Supervisory Responsibilities

    This position reports to the HJFMRI SRV PEPFAR Director.

    Qualifications
    Education and Experience

    A degree in Bio-medical, Social and/or Behavioral Sciences, with specific experience emphasis on Health Systems Strengthening.
    A Master’s degree in Bio-medical sciences or health services management is an added advantage
    Minimum of five (5) years of professional experience, with three (3) years of experience in designing and implementing large-scale US government funded HIV Health Systems Strengthening projects in a similar context
    Experience in a leadership/management role for a project of similar size and complexity, including experience with direct supervision of professional staff.

    Required Knowledge, Skills And Abilities

    Ability to interact effectively and collaboratively with a broad range of senior and mid-level public and private sector counterparts, donors, and other key stakeholders.
    Prior experience in building capacity for staff, partners, healthcare providers, and relevant stakeholders in improving health.
    Demonstrated ability to establish and sustain professional relationships and to work collaboratively with host country government counterparts and project stakeholders.
    Excellent communications skills, both written and verbal.

    Apply via :

    www.linkedin.com